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Competency Awareness & Training Procedure

This document outlines BCG's procedure for training, awareness, and ensuring competence. It establishes responsibilities for in-house and on-job training programs. Key steps include determining competency levels, identifying training needs, developing training plans, delivering training, and evaluating effectiveness. Records of competency matrices, job descriptions, training plans, and evaluations are maintained.

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Yousaf Richu
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1K views3 pages

Competency Awareness & Training Procedure

This document outlines BCG's procedure for training, awareness, and ensuring competence. It establishes responsibilities for in-house and on-job training programs. Key steps include determining competency levels, identifying training needs, developing training plans, delivering training, and evaluating effectiveness. Records of competency matrices, job descriptions, training plans, and evaluations are maintained.

Uploaded by

Yousaf Richu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Doc Name: COMPETENCY AWARENESS AND

TRAINING PROCEDURE

Doc Code : BG/TM/PRO-05/13


Rev. : Date: 01/04/2017 Rev:01

1.0 PURPOSE:
To establish and maintain procedure for training, awareness and competence at BCG

2.0 SCOPE:
This procedure covers for personnel whose work or task affect quality of product / service and environment
and as well as OH&S.

3.0 RESPONSIBILITY:

The MR shall be responsible for specific in-house training programme and the Project Managers shall be
responsible for on-job training.

4.0 DEFINITIONS& ABBREVIATIONS :

PM Project Manager
HR Human Resource.
MR Management Representative
OJT On Job Training
TNI Training Need Identification

5.0 PROCEDURE:

5.1 Determining Competency Levels :

5.1.1 Based on the Organization Chart, the MR and as well as the HR head ensures that Competency
Requirement is determined for various roles across functions / department and levels.

5.1.2 These are recorded in Competency Matrix BCG/TM/FRM -08/13.

5.1.3 The MR also ensures that the roles, responsibilities, authority and accountabilities (where necessary)
are documented and agreed in Job Descriptions BCG/TM/FRM -09/13for various roles across the
organization.

5.2 Competency Building and Training Plan:

5.2.1 The MR and PM ensures that gaps with the Competency required for the designated role is identified
and documented in the Training Plan BCG/TM/FRM -10/13.

5.2.2 The Training needs pertaining to the QHSE Management System shall be identified as
 At the start of implementation of QHSE Management System.
 Annually, at the time of employees performance appraisal.
 At the time of joining of new employees.
 Introduction of Process/ Activity, which has Significant Impact on HSE.

Page 1 of 3
Doc Name: COMPETENCY AWARENESS AND
TRAINING PROCEDURE

Doc Code : BG/TM/PRO-05/13


Rev. : Date: 01/04/2017 Rev:01

 Training on Emergency preparedness, safety and first aid.

5.2.3 Training Plan is prepared by the MR & HR Head once every year in Jan and updated as need arises.

5.2.4 MR shall identify the areas for awareness training and personnel to be trained based on the
responsibility, ability, literacy and risk as per the following table.

Sr.
Area/ Topic Personnel to be Trained
No.

1. Awareness of QHSE Management System All employees & contractors

Awareness and importance of conformance to the


2. QHSE Policy and procedures and to requirements of All employees & contractors
QHSE management system.

3. Awareness on the following shall be provided

Significant Environmental Aspects and occupational Personnel from respective areas of


a. risk of respective area of operation. operation.

Roles & Responsibilities in achieving conformance Personnel from respective areas of


b.
with the QHSE Policy. operation.
Potential or actual Consequences of their work
activities and deviation from specified Operating Personnel from respective areas of
c.
Procedures. operation.

Competence Training for Tasks, which can cause


significant environmental impacts and occupational Personnel from respective areas of
d.
risk. operation.

Respective Functional Heads & they


e. Emergency Preparedness & Response
will train their section employees

Environmental Aspects/Impacts and hazard/risk in Respective Functional Heads & they


f.
respective working area. will train their section employees

5.2.4 The Trainings (including OTJ) are recorded in the Training & Evaluation Record
BCG/TM/FRM -11/13

5.3 Evaluating The Training Effectiveness:

5.3.1 Post completion of the Training the respective PM evaluates the effectiveness of the Training or other
actions taken either in the following manner;

Page 2 of 3
Doc Name: COMPETENCY AWARENESS AND
TRAINING PROCEDURE

Doc Code : BG/TM/PRO-05/13


Rev. : Date: 01/04/2017 Rev:01

Evaluation results-
(a) On scale of 1-5
1- No improvement noticed, 2- Understood Basic, 3- Able to Apply in his Area of Work - to some
extent, 4- Able to apply to a large extent in his work & 5- Apart from point 4- is able to influence others
as well.
(b)Direct qualifiable remarks from his superiors.
(c )- Based on the Test Marks scored during the Training / Workshop

5.3.2 These details are documented in Training & Evaluation Record BCG/TM/FRM -11/13
within a maximum of 4 months from the date of completion of Training / action taken by the respective PM
and conveyed to the concerned personnel and the MR.

6.0 RECORDS

Competency Matrix : BCG/TM/FRM -08/13


Job Description : BCG/TM/FRM -09/13
Training Plan : BCG/TM/FRM -10/13
Training & Evaluation Record: BCG/TM/FRM -11/13

CROSS REFRENCE OF PROCEDURE

Section No Procedure Format Page no in the


procedure
BCG/TM/FRM -08/13. 2

BCG/TM/FRM -09/13 1

BCG/TM/FRM -11/13 2

7.2.7.3.4.4.2 BCG/TM/PRO-05/13
BCG/TM/FRM -11/13 3

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