Sustaining Economic Momentum in Myanmar MC Kinsey

Sustaining economic
momentum in Myanmar
Yangon Office | October 2018
Authored by:
Silke-Susann Otto
Bastien Puech
Sarabjit Singh
Shatetha Terdprisant
Ben Vatterott
2 Sustaining economic momentum in Myanmar
Contents
In brief
Introduction
1. Opportunities for government to catalyze growth

Legacy issues hinder progress 12
Productivity, markets crucial for growth 12
2. Businesses must lead

Competition needed for growth 20
Markets, technologies, talent crucial as competition increases 21
3. Creating a present, future workforce

Tackling a widening skills gap 33
Building a strong skills foundation 35
Conclusion: Exploiting opportunities arising from Industry 4.0

Businesses face a triple transformation 42
Securing a digital workforce 44
Sustaining economic momentum in Myanmar 3

In brief
Economically, Myanmar has demonstrated considerable competence in recent years.

A study by the McKinsey Global Institute (MGI), our business and economics research arm,
named the country a “recent outperformer,” as it had consistently maintained sufficient
growth over the previous 20 years to move up one income band – a feat achieved by only
18 of the 91 economies examined. Such growth has delivered significant benefits to citizens
– for instance, GDP per capita rose from $270 to $1,484 over the period – and established
Myanmar as a lower-middle-income country. Recent reforms have further accelerated
economic development, with GDP growing at 7.2 percent a year between 2012 and 2017,
and foreign direct investment (FDI) by 49 percent a year.
Maintaining Myanmar’s recent economic momentum, however, will require overcoming

challenges both old and new. Along with addressing human rights criticism that could
hinder progress, fundamental economic hurdles must be overcome. For instance, ease of
doing business in the country ranks 171st out of 190 economies, according to World Bank
analysis, while several large firms hold monopolies or near-monopolies. Labor quality is
stagnant, and the growth of the labor force is plateauing. Infrastructure deployment is often
delayed or canceled despite the significant need to bridge projected gaps.
Both the public and private sectors have roles to play in overcoming these challenges. The
state can consider adopting pro-growth policies to catalyze increased capital accumulation
and to improve infrastructure, both of which are significant drivers of growth. Further
liberalization of markets could also lift and diversify trade flows, broaden FDI sources, and
reduce onerous business processes.
Similarly, businesses can create jobs while improving productivity, in part by exploiting
Myanmar’s emerging digital infrastructure. In agriculture, for example, crop yields could be
improved by as much as 70 percent by 2030, while manufacturing could double its share of
GDP. Financial services, by using mobile finance tools, could expand financial inclusion from
26 percent in 2017 to more than 90 percent by 2030. Retail can spur additional consumption
through e-commerce that taps pent-up demand and democratizes commerce.
Pivotal to both the public and private sectors will be improving the skills of the country’s
workforce. Though recent labor productivity growth has been strong, these improvements
have been largely a result of deploying foundational infrastructure and mechanization
without addressing underlying workforce skills. Overall labor productivity remains low.
Interventions to improve skills should address the entire talent ecosystem. First, the national
education system could be improved through increased funding, learning outcomes aligned
with jobs of the future, and student assessments improved to track progress. Furthermore,
the state could consider actions to rapidly inject existing talent into the country – for
example, attracting foreign professionals, funding overseas education and expanding the
role of companies in vocational education.
To further accelerate productivity growth, Myanmar may also consider adopting Industry
4.0 practices, an umbrella term for leveraging big data, automation, and other emerging
technologies in manufacturing. The transformation may be challenging. Throughout the
Association of Southeast Asian Nations (ASEAN), only 13 percent of companies have
launched Industry 4.0 initiatives.

Indeed, moving toward a digital economy will create its own challenges, with one to two
million citizens likely to need new skills for workforce transitions taking place as a result of
automation. To offset job displacements and provide the skills needed for new jobs in the
digital economy, Myanmar should consider programs that improve general digital literacy,
provide vocational digital training, encourage corporate retraining, and foster digital start-
up ecosystems where talent can be cultivated and nurtured. Such programs can catalyze
digital natives (companies that grew up amid new technologies) while stimulating innovation
within existing large businesses.
By capturing these opportunities, Myanmar can maintain its trajectory toward a $200 billion
economy by 2030. Through concerted efforts from the state and business, complemented
by significant investment in the workforce of tomorrow, Myanmar can sustain its
outperforming economic momentum.
•••

Introduction
The economy of Myanmar – a country of 54 million wedged between three economic

powerhouses: South Asia, Southeast Asia, and China – has recently demonstrated some
of the fastest growth rates in the world. To sustain this momentum, the country will have to
adjust to new economic realities and political concerns.
A new report by the McKinsey Global Institute (MGI), our business and economics research
arm, found that among 91 countries studied, the Myanmar economy was one of only 11
“recent outperformers” whose GDP grew at 5% per annum or more from 1995 to 2016.1
During that period, Myanmar grew at more than 5 percent a year. On the back of such
dynamic growth, the World Bank in 2015 reclassified Myanmar’s economic category from
low income to lower-middle income.2
Taking stock of progress

Such economic improvements in Myanmar have delivered noticeable socioeconomic
impact for citizens. For example, the nature of work has begun to shift from the primary
sector – agriculture, forestry, and fishing – to manufacturing and services. The share of
labor employed in the primary sector fell from 77 percent to 50 percent in the two decades
through 2017. In tandem, the country is undergoing significant urbanization. The proportion
of Myanmar’s population living in cities rose from 28 percent in 1997 to 35 percent in 2017,
and is projected to reach 43% by 2030 (Exhibit 1).3
More recently, first steps at market reform have further accelerated the Myanmar
economy. Over the past five years, annual GDP growth has averaged more than 7 percent.
Improvements in other economic indicators, such as per capita wealth, foreign investment,
and public-health expenditures, also have exhibited some of the fastest growth among
Southeast Asia economies, albeit from lower starting points than Myanmar’s peers
(Exhibit 2). Such growth is expected to continue in the near term, with the Asian
Development Bank forecasting 7.2 percent growth in 2019, the highest among member
states of the Association of Southeast Asian Nations (ASEAN).4
Behind these improvements, the country has largely followed a strategy of market
liberalization over the last five years. While much of the market remains under state control,
more than 60 sub-industries have been opened through partial liberalization. In addition,
important pieces of legislation, such as the Myanmar Investment Law (2016) and Myanmar
Companies Law (2017), have signaled a pro-market, pro-growth agenda (see sidebar
“Liberalization in telecommunications,” on page and 10). Special economic zones (SEZs)
also have shown early promise, with simplified procedures for investors and favorable tax
incentives.
1
For more details in the full McKinsey Global Institute report, see “Outperformers: High-growth emerging
economies and the companies that propel them,” September 2018, on McKinsey.com. The 91 economies
studied were selected from the World Bank’s June 2017 list of 218 economies. Advanced economies, countries
with fewer than five million people, and those offering insufficient data were excluded from the MGI study.
2
The Data Blog, “New country classifications,” World Bank, July 2, 2015, blogs.worldbank.org.
3
World Bank’s World Development Indicators, modeled ILO estimate of labor force, 1997–2017.
4
Asian Development Outlook 2018, Asian Development Bank

Exhibit 1
ASEAN economic performance comparison
Cate- Economic
gory performance Productivity drivers Demand indicators
Con-
Ease of sump-
Foreign Doing tion Indus-
GDP Dom- direct Busi- ex- trial
per estic invest- ness pendi- produc-
GDP capita savings ment rank ture tion Export Import Credit
Metric: growth growth growth growth change growth growth growth growth growth
Unit: CAGR CAGR CAGR CAGR CAGR CAGR CAGR CAGR CAGR
2012 - 2012 - 2012 - 2012 - 2012 - 2012 - 2012 - 2012 - 2012 - 2012 -
Year: 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017
Laos 7.9% 6.5% 7.9% -3.6% 22 16.3% 13.0%
Myanmar 7.2% 6.2% 6.2% 49.1% 8 7.7% 5.5% 13.8% 27%
Cambodia 16.5
7.1% 5.4% 18.2% (2) 5.9% 8.7% 28%
%
Philippines 6.6% 4.9% 7.8% 25.6% 25 6.1% 7.0% 5.7% 9.1% 14%
Vietnam 6.2% 5.0% 4.8% 10.5% 31 6.9% 8.0% 13.4% 13.4% 16%
Malaysia 5.2% 3.5% 3.6% 0.7% (12) 6.6% 4.3% -0.9% -0.1% 7%
Indonesia 5.1% 3.9% 5.1% 2.6% 56 5.1% 4.8% -2.3% -3.9% 11%
Singapore 3.4% 1.8% 3.5% 11.0% (1) 3.4% 2.5% -0.2% -1.3% 13%
Thailand 2.8% 2.4% 3.6% -9.2% (8) 2.0% 0.3% 0.7% -2.3% 5%
1 Excludes Brunei and Timor Leste.

SOURCE: World Bank, IHS, Indonesia Central Bureau of Statistics, Bank of the Lao PDR, Malaysia Department of Statistics,
Philippines Statistics Authority, Singapore Department of Statistics, Vietnam General Statistics Office, Myanmar
Central Statistical Organization, Thailand National Statistical Office, Cambodia National Institute of Statistics

Exhibit 2
Urbanization is expected to drive economies of scale and productivity, particularly in
Yangon and Nay Pyi Taw
…with Yangon and Nay Pyi Taw expected

Urbanization is expected to accelerate
to experience the largest increases in
over the next 20 years… GDP per capita
2017 - 2025 change
Urbanization percentage, Urban population1, 2014 in GDP per capita
% of total population, 1970 - 2030 (Thousand persons) (PPP dollars 2012)
43
Yangon 5,161 1,799
38
Nay Pyi Taw 375 1,419
32
Mawlamyine 434 1,349
27
24 25 Mon Ywa 244 1,286
23
Meikhtilar 178 1,277
Pathein 304 1,275
Sittwe 134 1,262
Myin Chan 168 1,248
1970 80 90 2000 10 20 2030 Mandalay 1,319 1,213
1 Population numbers are for urban cores only, and thus exclude broader metropolitan areas
SOURCE: UN Department of Economic and Social Affairs, MGI Cityscope, Team analysis
The progress confirms the analysis included in our 2013 study, Myanmar’s Moment: Unique
Opportunities, Major Challenges.5 The McKinsey Global Institute report outlined two
potential scenarios for the country. The first assumed the status quo, particularly in terms
of historical labor-productivity growth rates, and it projected annual economic growth of
around 4 percent. The second scenario envisioned a transition to a market economy with
liberalized investment flows, diverse economic activity, and significantly improved labor
productivity. Here, the analysis showed Myanmar could reach annual GDP growth rates of
up to 8 percent, generate more than $200 billion in GDP, and create more than ten million
non-agricultural jobs by 2030. The country is largely on the path suggested by the high-
growth scenario.
Crucial changes create challenges and opportunities

While Myanmar’s recent growth has been strong, economic policy can continue to evolve
to meet the challenges of a rapidly changing environment. The forces that propelled recent
economic progress will lose strength. Growth through liberalization, while still crucial, will
have a diminishing impact as business practices and technologies catch up to international
standards. Growth through low-wage labor, a significant contributor to Myanmar’s recent
5
For the full McKinsey Global Institute report, see “Myanmar’s moment: Unique opportunities, major challenges,”
June 2013, on McKinsey.com.

Liberalization in telecommunications
Reform efforts in Myanmar’s telecommunications sector illustrate the socioeconomic
benefits that have been delivered through liberalization. In 2013, there were only 4 million
mobile subscribers in Myanmar, a penetration rate of about 7 percent, one of the lowest
among ASEAN members.1
That year, the state began liberalizing the telecommunications market by creating an
inter-ministerial committee to envision a new industry landscape and design the reform.
Working closely with the Ministry of Telecommunications, the committee launched a tender
that brought Norway’s Telenor and Qatar’s Ooredoo into the market. It also encouraged
state-owned Myanma Posts and Telecommunications(MPT) to find international partners –
eventually Japan’s KDDI and Sumitomo – to help steer major technical, talent, and commercial
transformations. In addition, it paved the way for a fourth , Mytel, to join the market.
The effort had quick success. Within a year, the penetration rate had almost doubled, and by
2017, it had reached 94 percent, primarily smartphones (Exhibit A). At the same time, prices
fell significantly for subscriptions and voice and data use. In addition, by 2018, the fastest
mobile internet speed in Myanmar was second only to that of Singapore among ASEAN
markets (Exhibit B).
Exhibit A
There has been an explosion of smartphone adoption in Myanmar and majority of mobile
subscribers are connected using a smartphone
Number of smartphone connections

In millions
Feature phone connections
Smartphone connections
+7% p.a.
xx Smartphone’s share as
of mobile connections 72
70
67
65
61
20 21
17 19
50 51
+66% p.a. 16
11
37 15
12
48 49 50 51
45
16 41
35
7 7 25
4 9
3
2013 14 15 16 17 18 19 20 21 2022
48% 59% 66% 71% 77% 82% 82% 81% 82% 83%
SOURCE: Analysys Mason
1
Myanmar telecoms market report 2018, Analysys Mason

Exhibit B
Among ASEAN countries, Myanmar’s mobile internet speed is second only to Singapore
Mobile internet speed in ASEAN countries, May 2018

Mbps (Megabyte per second)
55
24
20
18
15 16
14 14 14
10
Indonesia Thailand Philippines Laos Brunei Cambodia Malaysia Vietnam Myanmar Singapore
SOURCE: OpenSignal "State of Mobile Networks: Myanmar (May 2018)"
These rapid improvements are delivering benefits beyond the country’s telecommunications
sector. By providing a strong digital foundation, the reforms allow companies in other
sectors such as finance to move quickly into new technologies and potentially leapfrog their
competition. The reforms also open new opportunities for companies to reach a broader
pool of domestic and international customers.
“outperformer” status over the past 20 years, will be harder to achieve as incomes rise.
Growth through urbanization is beginning to strain municipal infrastructure, creating
diseconomies of scale. In parallel, recent fluctuations in foreign-exchange rates have
concerned investors and could lead to reduced FDI as well as increased international supply
chains costs for local businesses.
Amid these changes are significant economic opportunities. Though total population
growth is plateauing, the country’s age dependency ratio 6 is projected to remain below
that of the United States and Europe until at least 2050.7 An estimated six million workers
will enter the country’s industrial and services sectors between 2017 and 2030, offering an
opportunity to directly train workers in advanced technologies generally grouped under the
label Industry 4.0. A small but rapidly growing consumer class is creating new consumption,
6
The ratio of dependents (defined as people younger than 15 years or older than 64) to the working-age
population (those between ages 15 and 64).
7
World Bank’s World Development Indicators, population ages 15-64 (% of total), 2017-2050
10 Sustaining economic growth in Myanmar

while sectors such agriculture, energy, and banking have clear opportunities to increase
yield, output, and penetration. And the absence of legacy technologies can allow many
companies to move directly to digital infrastructure, bypassing intermediary technologies
that often burden companies in other geographies.
In this study, we examine the roles that the state, businesses, and the workforce played in
propelling Myanmar’s economic progress to date. Drawing from the examples of leading
regional countries, particularly Singapore and Malaysia, the study pinpointed some efforts
that could help Myanmar sustain its promising economic momentum.

1. Opportunities for government
to catalyze growth
For many decades, the government has played an oversize role in Myanmar’s economy.
Although recent policies have begun to liberalize some industries, immediate prospects for
rapid, sustained growth will be more reliant on government policy in Myanmar than in many
peer countries.
Despite the dissolution of the military junta in 2011 and partial market liberalization by
subsequent administrations, virtually every economic sector in the country remains touched
by state-owned enterprises (SOEs) or conglomerates linked to the state. In aggregate, these
SOEs employ roughly 145,000 people and collect more than 12 percent of GDP in fiscal
revenue.8 Any effort to sustain or accelerate economic growth will require these corporations
to play a leading role.
Legacy issues hinder progress

Myanmar’s challenging conditions are well documented. The country ranks 171st out of
190 economies in World Bank’s Ease of Doing Business Report, the lowest in Southeast
Asia.9 Among the most persistent issues, those identified as severest by the World Bank
are “enforcing contracts,” with Myanmar ranked 188th in the study, and “protecting minority
interests,” where Myanmar ranks 183rd.
According to recent research by the Renaissance Institute, continuing economic challenges

are linked largely to policies that allow officials to act on their own discretion when awarding
contracts, with few checks and balances. Such practices hamper the state’s ability to
provide public services that will be critical to future growth.10
Productivity, markets crucial for growth

In seeking ways to sustain economic growth, Myanmar can learn from efforts that have
succeeded in other countries. Our research covering ASEAN has shown that outperforming
member states accelerate development by focusing macroeconomic policies on
productivity and market access.
To improve productivity, Myanmar could adopt policies designed to stimulate capital

accumulation, traditionally the greatest driver of growth, and improve urban infrastructure,
providing better foundations for private investment. In addition, Myanmar could develop
domestic markets by encouraging greater competition to spur growth, innovation, and
ultimately wealth pools. The state could also ease access to international markets for local
companies, opening a larger customer pool while benefiting from inbound knowledge and
income transfers.
Two themes to boost productivity

Increased labor productivity is essential to sustain economic growth, especially in
economies like Myanmar’s, where the growth of the labor force is expected to slow from
1.4 percent a year in 2018 to 0.5 percent by 2030.11 Indeed, our research has shown that
8
Andrew Bauer, Arkar Hein, Khin Saw Htay, Matthew Hamilton, and Paul Shortell, State-owned economic
enterprise reform in Myanmar: The case of natural resource enterprises, Renaissance Institute, January 2018,
resourcegovernance.org.
9
2018 Ease of Doing Business Report, World Bank, September 2017.
10
State-Owned Economic Enterprise Reform in Myanmar: The Case of Natural Resource Enterprises,
Renaissance Institute, July 2018
11
World Bank’s World Development Indicators, total population ages 15-64, 2017-2030.

recent economic growth in Southeast Asia has been driven largely by improvements in labor
productivity. Looking more deeply, capital accumulation – investments in tangible means of
increasing production, such as factories, machines, or other assets – is a powerful tool for
increasing labor productivity.
Myanmar has benefited from this link, recording exceptional capital accumulation rates
between 1990 and 2015 (Exhibit 3). During these 25 years, Myanmar has averaged capital
accumulation rates equal to 6.2 percent of annual GDP growth, above the ASEAN average
of 4.9 percent and the average rates of global long-term outperformers and other emerging
markets.
Myanmar should take care to maintain these attractive capital accumulation rates.
Beyond the impact on growth, domestic capital accumulation also makes the country less
dependent on volatile foreign-investment flows.
One method used by other countries is to institutionalize domestic savings, currently at

about 30 percent of Myanmar’s GDP. Singaporeans saved the equivalent of 51 percent of
GDP between 2000 and 2015, and Malaysians 40 percent, rates that are among the highest
in the world. These rates resulted from policies such as mandatory pension and savings
plans and from the judicial use of sovereign-wealth funds. For example, workers in Malaysia
must contribute between 5 and 11 percent of their wages to a pension fund managed by the
state, which holds about $200 billion in assets, the equivalent of roughly 60 percent of GDP.
Implementing such programs in Myanmar would likely require bringing more people into
the formal financial systems. The country’s financial-inclusion rate, which was 26 percent in
2017, can be bolstered by wider adoption of digital finance.12
Perhaps more importantly, Myanmar can also examine ways to ensure accumulated capital
is deployed productively, such as policies that encourage savings to be used for investment.
Currently, for example, SOEs in Myanmar must hold at least 55 percent of their profits in
inaccessible special accounts. This reduces funds available for reinvestment and creates
unreachable cash surpluses in high-profit SOEs like Myanma Oil and Gas Enterprise while
companies like Inland Water Transport, with lower profits, suffer from cash shortages.
More appropriate polices would make it easier for state companies to reinvest in the local
economy. In Malaysia, the Ministry of Finance oversees all state assets, giving it effective
control over equity stakes that in 2015 amounted to almost half the equity in the Kuala
Lumpur Composite Index.13 To ensure coherence, the ministry adopted a series of control
mechanisms governing, for instance, the transfer of assets to professionally managed state
funds, strong central oversight teams, and appointments to boards of directors at strategic
companies.
Beyond addressing accumulated capital, Myanmar could capture productivity

improvements by correcting shortfalls in urban infrastructure, which have become more
pressing as cities have grown. Yangon – by far the country’s most populous city, with
4.5 million people – dominates the country’s economy, contributing about a fifth of the
Further details are included in the Banking subsection within Chapter 2 of this paper.
12
Edmund Terence Gomez et al., Minister of Finance Incorporated: Ownership and Control of Corporate
13
Malaysia, Palgrave Macmillan, 2018.

Exhibit13
Exhibit
Capital accumulation has been the major factor input for economic growth in ASEAN
Long-term outperformers Other emerging

Recent outperformers High income
ASEAN
GDP growth decomposition

Contribution to real GDP growth, 1990–20151
% (N = 83 countries)
Labour Labour force
productivity participation
Capital Total factor Labour quality Labour quantity
accumulation productivity2 contribution3 contribution
Singapore 4.0 -0.1 0.3 1.6
Malaysia 4.7 -0.5 0.4 1.1
Thailand 2.9 0.9 0.4 0.1
Indonesia 3.8 -0.4 0.7 0.9
China 4.3 4.4 0.3 0.7

Other Long-term
3.5 0.3 0.2 0.4
outperformers
Vietnam 7.2 -1.6 0.1 0.9
Myanmar 6.2 0.9 0.8
Cambodia 5.5 -0.5 0.3 1.5

Other Recent
4.4 -0.6 0.6 0.8
outperformers
India 3.5 1.2 0.7 1.0
ASEAN 4.9 -0.2 0.4 1.0
Other emerging 2.2 -0.2 0.3 0.8
High income 1.8 -0.2 0.2 0.4
1 Simple average across economies within cohorts and across years within countries. 1995–2015 for Recent outperformers.
2 Long-term outperformers’ low rate of total factor productivity growth was caused, in part, by the 1997 Asian financial crisis.
Further, capital accumulation and total factor productivity was likely lower for Long-term outperformers over this period as
the growth accelerations in these economies commenced prior to 1990. For example, from 1965 to 1990, South Korea’s
average growth of output attributable to total factor productivity is estimated to be 2.39%, while capital’s contribution was
4.27% compared to total output growth averaging 8.78% per year (Nirvikar, Singh, and Hung Trieu, 1996).
3 Labour quality or contribution data are constructed using data on employment and compensation by educational attainment.
These data are collected from various sources, including Eurostat, World Input Output Database (WIOD) and various
country-specific KLEMS (capital, labour, energy, material and services) databases.
SOURCE: Economics Analytics Platform; World Bank; The Conference Board Total Economy Database; McKinsey Global
Institute analysis

nation’s GDP.14 As witnessed in other large Southeast Asian cities, productivity in Yangon is
beginning to suffer from urban sprawl and crowding, creating problems such as pollution,
traffic congestion, and insufficient municipal services. Nationally, we estimate that Myanmar
will require an infrastructure investment (excluding real estate) of $150 billion over the
next 15 years, equivalent to about 9 percent of forecasted cumulative GDP (see sidebar
“Infrastructure needed to support growth,” on page 16 and 17).
Clear challenges exist. For example, over the five years to 2017, the number of vehicles
registered in Yangon more than tripled to more than 800,000, exceeding the design
capacity of major roads and creating traffic problems.15 Capital cities in Latin American and
Southeast Asia have tackled similar problems by actively promoting denser development,
which allows efficient delivery of city services, and encouraging development in other
cities.16 For example, some megacities have attempted to reduce congestion in the city
center by building dense business districts on the periphery. To follow these examples,
Myanmar would have to create long-term urban development and funding plans. The
recently released New Yangon Socioeconomic Masterplan is a promising start, and other
cities in Myanmar should consider following this example.
Opening markets at home and abroad

A more accommodating attitude toward foreign markets also is needed to sustain economic
growth in Myanmar. Among their priorities, policy makers should consider working toward
broadening the scope of export destinations served by the country’s businesses. They
should also create an appropriate domestic business environment for local and foreign
companies alike.
Economic powerhouses of Southeast Asia, including Singapore and Malaysia, have

built their successes by tapping into external trade flows. Usually they began with strong
export-oriented policies, such as trade deals, preferential tariffs, and incentives for foreign
investment that encouraged knowledge transfers and employment of local talent. Among
other benefits, the measures helped local manufacturers tap into global supply chains and
become world-class exporters in their own right.
Myanmar would have to adjust such measures to its own context, which includes very
concentrated trade flows and a legacy of isolationist policies. Three-quarters of Myanmar’s
trade flows are with its top five partners,17 compared with a Southeast Asian average of
about 60 percent. Non-Asian trade accounts for a paltry 2 percent of flows. The country
has begun expanding its trade network – for example, by negotiating with the European
Union – and should consider continuing such efforts to broaden global market access
for domestic companies.
The state of local governance: trends in Yangon, UNDP, February 2015

14
Myanmar Motor Vehicle Statistics, CEIC Data, accessed September 2018.

15
For the full McKinsey Global Institute reports, see “Building globally competitive cities: The key to Latin American
16
growth,” August 2011; “Urban world: Cities and the rise of the consuming class,” June 2012; and “Three paths
to sustained economic growth in Southeast Asia,” November 2014, all on McKinsey.com.
China, Thailand, Singapore, Japan, and India, according to the Central Statistical Organization of Myanmar.
17

Infrastructure needed to support growth
Traditional infrastructure – roads, utilities, and Of course, Myanmar is not alone in facing
ports, for example – form the backbone of any challenges in financing and executing infrastructure
economy. Our analysis shows that Myanmar has projects. Across Southeast Asia, the capacity
fallen behind in providing the infrastructure needed for new projects is limited by capital and
for sustained growth and is struggling to catch institutional constraints. Myanmar can draw from
up. Also, as economies rely more and more on the experiences of others that overcame these
advanced infrastructure, such as universal challenges.
high-speed internet, these gaps could become
an even greater hindrance. Fact-based project selection, streamlined
delivery with proper preparation, and tight project
Using a base of comparable economies, our management can reduce infrastructure costs
estimates suggested that Myanmar’s required by about 25 percent.1 Among the successful
infrastructure investment will double to $150 billion programs in Southeast Asia, Vietnam has used
between 2016 and 2030 (Exhibit A). About half of in-kind payments such as land to complete
this will be needed in transportation infrastructure, intra-city transit projects. Malaysia has used an
because of expected traffic increases, and about a innovative form of public-private partnerships
third in power, driven by the need to bring electricity called Project Delivery Partnerships to build urban
to more households and consumption growth rapid-transit systems. Myanmar has implemented
linked to higher incomes. several initiatives to screen, prioritize, and fund
infrastructure projects. Continuing to adapt these
Critically, Myanmar is already struggling to meet programs to Myanmar’s unique situation will help
its infrastructure needs. A McKinsey survey of push infrastructure improvements forward.
7,786 infrastructure projects in Southeast Asia
from 2007 to 2017 found that in Myanmar, 10 Some countries have also used the power of
percent of announced projects were canceled their SOEs to create efficiencies in building
or delayed indefinitely, the highest proportion infrastructure. Petronas, Malaysia’s state-
in the region (Exhibit B). While the reasons for owned oil and gas company, began a Vendor
these setbacks varied, a common theme was Development Program to spur development of a
that designs or revenue agreements made these local supplier network for oil and gas technologies.
projects economically unfeasible. Internal rates of The effort offered select local suppliers support
return were often half of the 15 to 30 percent that including guaranteed contracts, secondment of
investors expect in developing countries. engineers, extended credit lines, and access to
public research institutes. Among the alumni of
The reasons for these failures varied. For instance, the program, Serba Dinamik became a leading
some had commercial hurdles, such as poor provider of maintenance, repair, and operations
project economics or unfavorable contract services for rotating equipment to the oil and gas
arrangements linked to misaligned incentives for sector. In 2018, Petronas extended the program
SOEs. Others faced technical bottlenecks, such to include other business areas such as business
as project briefs that failed to meet technical rigor development, financial management, engineering,
or regulatory hurdles connected to land acquisition and information and communications technology.
and permits.
For more, see “Bridging infrastructure gaps: Has the world made progress?,” McKinsey Global Institute in collaboration with the
1
Capital Projects and Infrastructure Practice, October 2017, on McKinsey.com.

Exhibit A
Approximately USD 150 billion will be needed to fill Myanmar’s infrastructure
gap over the next 15 years
Public infrastructure1 investment needed (2016 – 2030)

$ billion
10 ~150
17
29
40
57
Transportation Power Social Telecom Water Total
Includes railways, Driven by growth in Driven by growth in Driven by Driven by growth in

roads, highways both school-going broadband, household
and waterways; electrification rate population and mobile and accessibility rate
Driven by traffic and per capita health facilities landline and water usage in
demand forecasts electricity penetration agriculture and
primarily for road- consumption growth industry
based transport
1 Excludes real estate, which is estimated to require an additional $167 billion driven overall construction activity
SOURCE: McKinsey, IHS
Exhibit B
Within ASEAN, Myanmar has the highest rate of project cancellations – and lowest rate of
project completion
Cancelled/On hold Execution
Study and design Complete
Major infrastructure projects in ASEAN, by stage of completion, 2007–20172

% of projects
1
10 7 7 7 6 6 5 8
33 35
44 45 43 43
42
47
23
36
31 26 29 34
29
48
36
22 22 25 18
13 17
Myanmar Philippines Vietnam Indonesia Others1 Thailand Malaysia Singapore
1 Includes Cambodia, Laos and Brunei

2 Survey of 7,786 projects in Southeast Asia
SOURCE: McKinsey

A robust external trade system, however, is just a part of the solution. Myanmar can also
create a domestic business environment that supports economic growth. Foreign and
domestic companies both face challenges under the current structure.
Like in other Southeast Asian countries, anticompetitive practices and overly bureaucratic
policies, such as onerous processes to secure import licenses, place unnecessary burdens
on nascent domestic companies trying to build market share. In addition, foreign companies
in Myanmar face institutional discrimination, such as preferential treatment for local
companies and direct restrictions on their business activities.
In recent years, the government has begun addressing some of these issues – for instance,
by removing the majority of state monopolies on international trade and eliminating licensing
requirements from more than 160 commodities. It has also focused on reforming the
telecom and retail sectors while increasing consumer protections. Recently established
special economic zones also show promise, with one-stop shops for investors and tax
incentives. These could be enhanced with targeted and bespoke programs to attract more
investors.
Continued improvements and investment by the state are crucial to sustaining Myanmar’s
growth trajectory. Because SOEs and companies linked to the state feature so prominently
in Myanmar’s economy, the state has leverage to act to help sustain economic expansion.
In the following chapter, we will examine the complementary role of companies to improve
productivity and competitiveness, both at home and abroad.

2. Businesses must lead
McKinsey Global Institute research has shown that large companies (those with annual
revenue of at least $500 million) have a pivotal role in generating growth in developing
countries.18 In the early stages of a country’s development, large companies tend to grow
faster than the overall economy, encourage the development of local supply chains, and
reinvest capital and technology in the local economy. Their dominance is particularly striking
in Southeast Asia, where revenues equal 37 percent of GDP, compared with 28 percent on
average in other regions.
Between SOEs and large private-sector conglomerates, market concentration is a defining

feature of Myanmar’s corporate landscape. SOEs play an especially dominant role with their
contribution to state revenues, accounting for 40 to 60 percent of total government intake.
Having benefited from Myanmar’s past economic policies, the country’s large companies
now have a responsibility to help sustain economic growth rates. For most, this will mean
innovating and streamlining operations in the face of greater competition, with some losing
their leadership positions in their respective industries. To prepare for the changing climate,
Myanmar’s SOEs and large private-sector companies will likely need to understand markets
better, deploy improved technology and best practices, and develop talent.
Competition needed for growth

Increased competition, with companies vying for market leadership in individual sectors, is a
crucial feature of most outperforming economies. Competition and the fear of losing market
share drive companies to seek innovation and dynamically redistribute value among players
in an industry.
Competition can also lead to frequent changes in industry leadership, a dynamism that has
been historically absent in Myanmar. McKinsey research has shown that in outperforming
economies, only about 45 percent of the companies that were in the top quintile of their
industries between 2001 and 2005 were still among the leaders a decade later. The turnover
in leadership was much more rapid than in high income countries, where about two-thirds
of companies stayed in the top quintile over that period. The findings held for almost all the
industries studied, including those that generally gravitate toward monopolies.
In Myanmar, market structures historically have not encouraged contested industry

leadership in large parts of the economy. Several of the largest firms, primarily SOEs, hold
monopolies or near-monopolies endorsed by the state, virtually ruling out any real market
competition. Perpetuating the situation, many companies choose suppliers and other
partners based on political or personal considerations, rather than competitive tenders or
clear analysis.19
Assuming the state continues to take steps to liberalize domestic markets, competition
and contested industry leadership will inevitably rise. Policies that distort markets, such
as state subsidies and protectionist licensing practices, are being phased out. Restrictive
regulations, such as capital controls, are being updated or rescinded. If these changes
18
For the full McKinsey Global Institute report, see “Outperformers: High-growth emerging economies and the
companies that propel them,” September 2018, on McKinsey.com.
19
Andrew Bauer, Arkar Hein, Khin Saw Htay, Matthew Hamilton, and Paul Shortell, State-owned economic
enterprise reform in Myanmar: The case of natural resource enterprises, Renaissance Institute and National
Resource Governance Institute, July 2018, resourcegovernance.org.

continue, incumbents will not be able to rely on past protectionist policies to secure their
market positions but instead must prepare for a more competitive environment.
Markets, technologies, talent crucial as competition increases

While multiple studies have shown that corporate competition drives overall economic
growth, today’s market leaders are not guaranteed a top place in the new order. As
disruptions move through industries, companies will have to compete to maintain their
market share. Some will lose their leadership positions, and others might disappear entirely.
Incumbents in Myanmar – SOEs and private-sector players alike – will need to prepare for a
more competitive environment by broadening their markets, deploying technology and best
practices, and enhancing their talent development processes.
Gaining strength from expanding markets

Companies exposed to international markets and multinational partners tend to be more
productive.20 These companies capture a myriad of benefits, including exposure to different
production and managerial practices and economies of scale, as they begin serving a
larger pool of customers. Myanmar companies, which came of age in a period of isolationist
policies, stand to capture great value from broadened experiences.
In addition, relatively low domestic wages provide Myanmar companies with a solid
competitive advantage while exploring new markets, if they can control other factors
contributing to total cost of production that are specific to Myanmar, such as the costs of
backup generators and inefficient logistics (Exhibit 4). Further, with trade focused almost
solely within Asia, Myanmar can gain from the region’s projected economic growth,
which is expected to continue outpacing the global average.
Capturing the full benefits of international exposure is a long-term strategy, and Myanmar
could draw lessons from the experiences of other Southeast Asia countries. Using the textile
and electronics industries as examples, Asian countries such as Singapore and Thailand
began the process by serving as trusted suppliers to foreign companies with domestic
facilities. As they gained experience, knowledge, capital, customers, and supply networks,
these companies became independent exporters, serving wider markets. The successful
companies themselves became multinationals, opening production bases abroad.
The process is exemplified by companies like equipment maker Pentamaster and

electronics supplier ViTrox Technologies, both from Malaysia, which began as suppliers to
global manufacturers with plants in Malaysia and have since become global, publicly listed
companies and significant contributors to the domestic electronics industry.
Deploying technology and global best practices

By international standards, much of the Myanmar’s industry remains rudimentary,
and significant value can still be captured, in particular by adopting readily available
technologies. Each industry, of course, starts from a unique position. As part of our
analysis, we closely examined six industries that together make up 75 percent of Myanmar’s
economy – agriculture, energy, manufacturing, construction, financial services, and retail
Bee Yan Aw, Sukkyun Chung, and Mark J. Roberts, “Productivity and turnover in the export market: Micro-level
20
evidence from the Republic of Korea and Taiwan,” World Bank Economic Review, January 2000, Volume 14,
Number 1, worldbank.org.

Exhibit 4
Myanmar’s competitiveadvantages
Myanmar’s competitive advantages
2016 (or earliest available)
Capital Labor Energy Logistics

Energy reliability Logistics
Financial access 5 = lowest freq- Performance
Domestic credit to Labor costs Labor skills uency of outages Index1
private sector as Daily minimum % tertiary 1 = highest freq- 1 = low to
% of GDP Wage, USD enrolment uency of outages 5 = high
Myanmar 20.7 3.6 14.0 1.0 2.5
Cambodia 70.0 6.3 13.0 4.5 2.8
Thailand 114.9 16.5 46.0 5.0 3.3
1 World Bank index based on surveys of logistics companies. Overall score reflects perceptions of a country's logistics
based on six dimensions: efficiency of customs clearance process, quality of trade- and transport-related infrastructure,
ease of arranging competitively priced shipments, quality of logistics services, ability to track and trace consignments, and
frequency with which shipments reach the consignee within the scheduled time
SOURCE: Energy Planning Department (Ministry of Energy); Myanmar Oil and Gas Enterprise (Ministry of Energy);
Index Mundi; ADB; IEA
– and looked for themes suggesting how to deliver rapid improvements. Adopting such
practices will allow Myanmar to maintain its recent economic momentum and trajectory
toward a $200 billion economy by 2030, as projected in our 2013 study Myanmar’s Moment.
1. Agriculture
Agriculture is the dominant sector in Myanmar, accounting for about 27 percent of the country’s
GDP and employing roughly half of the country’s labor force – some 13 million people. The
sector has admirable room to grow, with markets of half a billion people at its doorstep and
domestic demand expected to rise as incomes expand. Rapidly increasing global food prices
(135 percent over the past decade) also open an opportunity to increase volume and revenues.
MGI has estimated that Myanmar’s agriculture sector, excluding forestry, could grow at an
average rate of 4.1 percent a year through 2030, reaching a total contribution to GDP of
about MMK 33 trillion, or about USD 21.5 billion21 (Exhibit 5). By leveraging its large tracts
of arable land, which equal those in Germany, the country has the potential to develop
an agriculture sector serving the neighboring food-hungry markets of China, India, and
Thailand, or even further abroad to countries such as Japan.
21
Exchange rate as of October 2018

Exhibit 5
By 2030, Myanmar’s agriculture sector GDP could almost double in value
Fishery Livestock Crops
Share of
GDP contribution of the agriculture sector, 2015 and 2030 value gain,
2015 MMK trillion %
Revenue in 2015 3.7 1.5 12.8 18.0
Increase crop yields 5.2 35
Shift to high-value
2.6 17
crops
Increase land
1.0 7
under cultivation
Increase livestock
1.9 12
production
Increase fishery
4.3 29
production
Potential in 2030 8.0 3.4 21.6 33.0
4.1% p.a.
SOURCE: McKinsey Global Institute analysis
Growth is expected to come from a variety of factors, with improved yields the strongest
force, accounting for about a third of the estimated gains. MGI has estimated that yields
could improve by about 70 percent by 2030, largely through straightforward advances, such
as higher-quality seeds, increased mechanization, and improved irrigation.
However, growth can also be delivered from increased use of digital technologies that
decrease the cost of mechanization, provide better data to manage crop cycles, and
ease access to markets. Myanmar’s Proximity Designs, a not-for-profit organization, uses
advanced manufacturing techniques such as 3D printing to build parts and equipment for
small farmers on site. The effort is part of a cottage industry that builds replacement parts
and minor equipment to counter strict import regulations that make it difficult for small
farmers to procure equipment. Locally developed apps such as Htew Toe and Golden
Paddy provide location-specific information on diseases, weather, and soil analyses, thus
enabling farmers to make more informed decisions regarding their crops.
E-commerce also has the potential to increase farming revenues and productivity by offering
farmers wider access to markets and fairer prices compared with the limited buyer pool

many have currently. In Indonesia, RegoPantes connects farmers directly to consumers,
allowing farmers to minimize transaction costs and improve their sensitivity to prices, as well
as providing cash flow visibility.
2. Energy
Though Myanmar’s energy sector is limited, representing roughly 1 percent of GDP,

significant value remains unrealized. Only about 10 percent of estimated natural-gas
reserves are being exploited, and about 25 percent of oil (Exhibit 6). The untapped potential
not only points to growth potential, but also provides a rationale to leapfrog to the newest
technologies as they become financially viable and deliver environmental safeguards.
Exhibit 6
Myanmar’s energy reserves remain substantial
X % developed + under construction
Natural gas Oil

Trillion cubic feet, 2013 Million Barrels of Oil Equivalent, 2013
Estimated potential 90 2,300
Developed 4 607
Under construction 5
0
40 1,693
Discovered
To be discovered 41 0
~10% ~25%
Developing this potential will enable the country to achieve meet forecasted demand of 58
gigawatt-hours in 2030, which in turn will require quadrupling capacity from 4.3 gigawatts in
2015 to 16 gigawatts.22
Global efforts suggest a few ways that Myanmar’s energy sector can capture value from
new technology. In Canada, a mining company has optimized its operations by using the
Internet of Things, an interconnected system of remote sensors and controllers. Real-
time data delivered from processing equipment to mobile maintenance crews and central
operations centers has helped improve maintenance schedules and reduce downtime. As a
result, maintenance costs were reduced by up to 40 percent, and capital expenses for new
22
Myanmar Energy Sector Assessment, Strategy, and Road Map, December 2016, Asia Development Bank

equipment by 3 to 5 percent.
Additionally, shifting to renewable energy sources could bring significant savings to

Myanmar. Electricity typically accounts for about a third of a mine’s total energy use, and
pilot projects in Australia that combine solar power with conventional fuels have lowered
energy costs by up to 2 percent and emissions by up to 10 percent. Extensive sunshine in
Myanmar makes solar power very attractive, and because mines are often far from the main
power grid and suffer from disruptions, solar power can provide greater reliability.
3. Manufacturing
Growth rates in Myanmar’s manufacturing sector have outpaced the country’s overall
economic growth, and manufacturing has the potential to pass agriculture as the country’s
biggest industry by 2030. Between 2007 and 2017, manufacturing grew on average about
10 percent a year, compared with about 7 percent for the overall economy. As a result,
manufacturing’s relative contribution to GDP rose from 14 to 23 percent. If manufacturing
continues to grow at rates seen in peer countries, by 2030 the sector could employ up to
eight million people, up from roughly three million in 2014, and account for 28 to 30 percent
of the country’s GDP (Exhibit 7).
About three-quarters of the growth projected for Myanmar’s manufacturing sector will likely
come from productivity improvements. Indeed, some manufacturers in the country are
already beginning to introduce advanced manufacturing processes, taking advantage of
the country’s move away from isolationist policies to bypass intermediary technologies and
practices and directly adopt advanced methods. For example, textile manufacturers have
begun installing looms with air jets that can weave at 2,000 picks23 a minute, compared with
conventional speeds of less than 200 picks a minute. Innovations across manufacturing will
become more available if access to capital imports is eased.
4. Construction
The construction industry in Myanmar has recently emerged as a significant contributor

to the country’s economic growth. Between 2007 and 2017, the industry grew on average
by about 11 percent a year, much faster than previous growth rates. In 2017, construction
accounted for about 6 percent of GDP, up from 2 percent in 2000. Its new strength is also
seen in jobs data, with the industry employing roughly 500,000 people, about four times as
many as in 2010.
The rapid growth has spawned increased competition within the sector, forcing companies
to explore ways to improve efficiency and service. However, the sector still has significant
room for improvement. One McKinsey study found that cost and schedule overruns are
common in the construction sector, with large projects typically taking 20 percent longer to
finish than planned.24
Digital tools to enhance collaboration, such as building information modeling (BIM) and
industrialized building systems (IBS), can help companies improve their operations and
A pick is one movement of the thread-bearing shuttle across a loom.

23
Rajat Agarwal, Shankar Chandrasekaran, and Mukund Sridhar, “Imagining construction’s digital future,” June
24
2016, McKinsey.com.

Exhibit 7
The experience of other developing countries suggests a range of possible paths for
Myanmar’s manufacturing in 2030
Myanmar 2030
potential
2015 $ billion Growth drivers
Bangladesh Vietnam Thailand Malaysia

model model model model
Manufacturing 2010 11 11 11 11
Growth from low-value-

8 10 11 3
added subsectors
Growth from medium-

7 18 13 19
Value-added sub-sectors
Growth from high-value-

2 7 16 22
added sub-sectors
Manufacturing 2030 28 46 51 56
Compound annual 6 10 10 11
growth rate, 2010–30, %
Share of total GDP, 17 28 30 34

2030, %
Growth drivers ▪ Textiles, ▪ Food and ▪ Food and ▪ Chemicals

apparel beverage beverage ▪ Electrical
▪ Electrical ▪ Communica- machinery
parts tions
equipment
SOURCE: International Monetary Fund; Asian Development Bank; The Conference Board Total Economy
Database; Global Insight; McKinsey Global Institute analysis
become more competitive by, for instance, minimizing disputes over claims and avoiding
mismanaged paperwork. A BIM system provides a shared digital model of a structure and
its functions. IBS focuses on allowing off-site construction of many components, which
could be important in Yangon, as transport restrictions can delay on-site processes.
5. Financial services
Myanmar’s overall banking sector is growing rapidly, with total banking assets increasing
18 percent a year between 2012 and 2016. The bulk of this growth has been driven by
domestic private banks, whose assets grew from MMK 8 trillion to MMK 20 trillion during
this period.

Despite this new momentum, Myanmar’s ratio of banking assets to GDP was 58 percent in
2016, barely a quarter of the ratio seen in Malaysia (Exhibit 8). The gap shows a significant
potential for further growth in the sector. Myanmar could reach a ratio of 76 percent by 2021
if it were to follow the development pattern seen in peer countries.
Exhibit 8
Myanmar’s banking sector is currently underdeveloped with the lowest banking assets to
GDP ratio in the region
204
175
128
98
Assets/GDP, 64
March 2016 58
%
Myanmar Indonesia Cambodia Thailand Vietnam Malaysia
Banking asset
CAGR, 2012-15 18%1 15% 23%1 5% 13% 8%
%
1 Most recent data available (2014)

SOURCE: CBM, GIZ, IMF, Team Analysis
Already, domestic banking assets are growing at an average annual rate of about 20
percent between 2013 and 2016. This growth was driven primarily by private banks, which
accounted for 33 percent of total assets in 2013 and 50 percent in 2016. Assets at private
banks grew at 31 percent a year during this period, deposits at 38 percent, and private loan
volume at 41 percent. In addition, net banking income is expected to almost double from
MMK 1.08 trillion in 2016 to MMK 2 trillion in 2021.
Despite a strong outlook, financial inclusion remains low. The World Bank’s 2017 Global
Findex estimated that only 26 percent of adults in Myanmar had access to a formal or
informal bank account in 2017, a marginal improvement over the 23 percent with access
in 2014 (Exhibit 9). Among ASEAN countries included in a recent McKinsey study, only
Cambodia had a lower rate.25 In addition, people in Myanmar with bank accounts are digital
neophytes, with the vast majority still preferring a visit to traditional branches over digital
banking (Exhibit 10).
McKinsey Asia Personal Financial Services Survey, 2017.

25

Exhibit 9
Myanmar’s financial inclusion is one of the lowest globally, and has shown slow
improvements over the past years
Myanmar’s financial inclusion is … and remains among the lowest in ASEAN and broader
improving, but slowly… Asia
Percentage of adults Percentage of adults considered financially included1
considered financially included1
Singapore 98
26
Malaysia 85
23
Thailand 82
China 80
India 80 ▪ Myanmar is ranked 15th
lowest amongst 162
Indonesia 49 surveyed countries, and
is well below the
Philippines 34 emerging economy
average of 63%
Vietnam 31 ▪ Financial inclusion is
slightly lower for the poor
Myanmar 26 (23%) but much lower for
rural communities (5%)
2014 2017 Cambodia 22
1 Based on the World Bank Global Findex database; denotes the percentage of respondents (15+ years in age) who report
having an account (by themselves or with someone else) at a bank or another type of financial institution, or through
a mobile phone
SOURCE: InterMedia Indonesia – Bill & Melinda Gates Foundation, Global Findex Database, OJK Financial Inclusion Survey
Exhibit 10
Digital banking penetration in Myanmar is driven by smartphone banking
X Magnitude of 2017 over 2014
Penetration of digital banking channels1
Myanmar Developed Asia2 Emerging Asia2
Smart-phone
banking 66% 78%
1.2x 49%
33% 1.5x
n/a 10%
Internet 94% 97%

banking 1.0x
21% 32%
n/a 1% 1.5x
Overall 94% 97%

digital4 1.1x
52%
36%
n/a 10% 1.5x
2014 2017 2014 2017 2014 2017

1 Defined by usage of internet or mobile banking; 2 Numbers denote median values; 3 Not surveyed in 2014
4 Digital banking usage or penetration refers to respondents who say yes to either using Internet Banking via PC or
via Smartphone
SOURCE: McKinsey Asia PFS Survey 2017

Bringing Myanmar’s banking customers online – by primarily using smartphones – could
unlock significant value for the banking industry, and the sector is already moving in this
direction. While only 10 percent of banking customers in Myanmar used smartphone
banking apps in 2017, compared with an average of 49 percent in Asian emerging markets,
the penetration rate grew from essentially nothing in just three years. The McKinsey survey
also showed that 60 percent of the respondents in Myanmar said they would use internet
banking sometime in the near future.
Mobile money applications could be especially relevant to Myanmar, because they provide
both a business opportunity for the banking sector and a tool to increase the country’s
financial inclusion. Indeed, such applications could potentially extend financial inclusion
to all mobile-phone users, who could represent more than 90 percent of the country by
2030. Myanmar remains a cash-based economy. Therefore, to provide viable financial
services, mobile money products will need easy cash-in and cash-out options while offering
customers important benefits such as safe and secure savings with interest, access to
cheaper credit, and tools for family financial management.
Success can deliver great value. MGI research found that large mobile money providers
(those with transaction values of more than $3 billion a year) can generate margins of up to
35 percent.26 In Myanmar, 83 percent of households had mobile phones in 2018, yet only 26
percent of adults have access to financial instruments. Together, these facts suggest that
mobile financial services could quickly and profitably reach tens of millions of people.
6. Retail
Myanmar’s consuming class is rapidly expanding and, according to McKinsey Global

Institute projections, will likely grow from 4 percent of the country’s total households in 2012
to 14 percent by 2025. This growth has driven significant expansion of the country’s retail
sector, at a rate of about 15 percent a year between 2007 and 2017. Fast-moving consumer
goods (FMCG) account for roughly 40 percent of the retail sector, or US $4 billion in annual
sales in 2016, helped by both consumer spending and FDI.
Still, Myanmar’s FMCG sector remains relatively small, equaling only about 6 percent of GDP
in 2015, compared with the ASEAN average of 15 percent. But with projected annual growth
of 17 percent through 2022, the FMCG sector is seen contributing about 14 percent of GDP
by 2022 (Exhibit 11).
However, challenges remain – particularly the country’s high prevalence of cash-based

transactions, which complicates the FMCG supply chain. As cash flows from customers to
retailers, distributors, and manufacturers, it changes hands and is counted more than ten
times on average. Some retailers reportedly have resorted to weighing cash, rather than
actually counting it, to save time.
Broader adoption of e-commerce can help reduce the sector’s dependency on cash,
spur increased consumption, and promote financial inclusion. A 2018 McKinsey report on
Philip Osafo-Kwaako, Marc Singer, Olivia White, and Yassir Zouaoui, Mobile money in emerging markets: The
26
business case for financial inclusion, March 2018, McKinsey.com.

Exhibit 11
Myanmar’s FMCG market is growing 2x the country’s GDP growth rate
FMCG market vs other ASEAN countries Myanmar FMCG market size potential
% of GDP, 2015 $ Billion
X% As a percent of GDP
11
Vietnam 24%
Indonesia 24%
+17% p.a.
8
Thailand 14%
6
Malaysia 13%
4
Philippines 8% 4
Singapore 6%
14%
Myanmar 6%
(2022 forecasts)
2015 16 18F 20F 2022F
15% Average
FMCG share of 6% 8% 10% 12% 14%
GDP for ASEAN
SOURCE: HIS, Team analysis, Nielsen, Trading Economics
e-commerce in Indonesia27 found that online marketplaces there brought about 300,000
people into the financial system as a by-product of greater use. Also, the study showed
that at least 30 percent of transactions on e-commerce platforms represented increased
consumption – purchases that would not have been made over traditional channels.
Additional benefits to Indonesia included increased social equality (35 percent of online retail
revenue generated by women-owned stores, compared with 15 percent of offline revenues)
and a boost to FDI (Indonesia capturing about 60 percent of ASEAN’s Internet-related
FDI between 2015 and 2017). Adopting e-commerce could generate similar impact for
Myanmar’s consumers and businesses.
27
Kaushik Das, Toshan Tamhane, Ben Vatterott, Phillia Wibowo, and Simon Wintels, The Digital Archipelago: How
online commerce is driving Indonesia’s economic development, August 2018, McKinsey.com

3. Creating a present, future
workforce
Much of Myanmar’s recent economic growth has been supported by an expanding labor
pool and liberalization efforts that have boosted labor productivity significantly. As the
country works to sustain its growth rates, one priority should be to adjust to a changing
environment and focus on new areas, like improving training and education, attracting
foreign professionals, and developing digital capabilities.
Adding urgency to the challenge, the labor pool is expected to stagnate within a generation
(Exhibit 12). After growing by about seven million workers between 2000 and 2018 –
expanding the available pool by about 25 percent – the labor pool is projected to reach
about 43 million workers and level off by 2030.
Exhibit 12
The current population will provide a ‘demographic boom’ over the next 15 years until
plateauing in 2030
Myanmar population distribution by age group1
Million persons
0.8% p.a. 0.6% p.a.

1.3% p.a. 61.8
57.7 59.9
54.0 4.5 5.4
3.7
>64 years 2.9
15-64 years 36.2 39.7 41.6 42.8
<15 years 14.9 14.3 13.7 13.6
2015 2020 2025 2030

Ratio of working
age population
to dependent 2.0 2.2 2.3 2.3
population
1 Based on 2014 census data, 54m as baseline

SOURCE: IHS, Team analysis
To compensate for this change, Myanmar can consider either focusing more intensely
on improving labor productivity or face the prospect of slower growth. True, productivity
improved by about 7 percent a year between 2012 and 2017, significantly faster than
that of most Southeast Asian peers. But much of these gains were from rudimentary
mechanization as Myanmar liberalized import and investment regulations. As a result, overall
productivity remains among the lowest in the region (Exhibit 13).
In increasing the country’s labor productivity, government and businesses may work
together to bring improvements in the business environment through regulation, easing of

Exhibit 13
Despite being the fastest growing, Myanmar’s labour productivity still lags behind its
neighboring countries
Labor productivity1 and growth in ASEAN countries

$, 2017
X% 2012-2017 compounded
average growth rate (CAGR)
9,000
7,500
6,500
4,800 Ø 5,200
3,800
2,400 2,300
Thailand Sri Lanka Indonesia Philippines India Vietnam Myanmar
4% 3% 4% 5% 6% 5% 7%
1 Labour productivity is computed as GDP per capita divided by % employed vs working age population
SOURCE: World Bank, team analysis
capital flows, and investment in innovation and technology. But these themes
are only part of the solution. The country can also begin a concerted effort to
develop the talent and capabilities of the nation’s workforce.
Tackling a widening skills gap

Already, the pressure for improved capabilities and talent is showing. In a
2017 study of the Myanmar food-processing and textile industries, survey
respondents cited “inadequately educated workforce” as the biggest obstacle
to their operations. This obstacle was cited more often than power disruptions
and political instability, the second and third choices.28
And the skills gap is expected to widen. A McKinsey Global Institute study
forecast that Myanmar will face a medium-skills crunch by 2030, at which time
there will be an undersupply of mid-skilled workers and an oversupply of
low-skilled workers (Exhibit 14).29
Thomas Bernhardt, S. Kanay De, and Mi Win Thida, Myanmar labour issues from the
28
perspective of enterprises: Findings from a survey of food processing and garment

manufacturing enterprises, International Labour Organization, Myanmar Center for Economic
and Social Development, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), and
International Development Research Center, 2017, ilo.org.
For the full McKinsey Global Institute report, see “Myanmar’s moment: Unique opportunities,
29
major challenges,” June 2013, on McKinsey.com.

Exhibit 14
Myanmar is projected to have too few mid-skilled workers and not enough jobs for those
with low skills
2030 estimates
Workforce supply vs. demand Supply-demand gap

Million workers Million workers
40
38
Educational 5 Significant
attainment Tertiary 4
-1 undersupply of
Skilled and semi-skilled
semi-skilled Secondary 8 labor required for
labour manufacturing,
21 retail, logistics,
and clerking
-13
Low-skilled Primary
labour 26
and below Significant
oversupply of
15 11 low-skilled labor
for agriculture and
construction
Supply Demand
NOTE: Numbers may not sum due to rounding.
SOURCE: Myanmar Central Statistical Organisation; United Nations Population Division; US Census Bureau; World Bank ;
McKinsey Global Institute analysis
The expected mismatch between demand and supply is largely the result of gaps in the
country’s education system. While Myanmar’s primary school enrollment has improved
significantly over the years, producing young laborers ready for low-skill jobs, a dearth
of medium-skilled workers is beginning to grow. In 2014, Myanmar had the lowest net
secondary enrollment rates in ASEAN, at 49 percent compared with an average for the
region of 70 percent.30 One recent study found that only about 10 percent of the students
who enter the school system complete high school (Exhibit 15).31
The projected skills crunch could limit growth in the very industrial sectors Myanmar needs
to sustain its development path. For now, the country’s labor supply and wage advantages
support expansion of industries reliant on low-skilled labor, such as textiles, garments and
footwear, and basic food processing. However, industries that create greater value and
could drive Myanmar’s next wave of growth – for instance, automotive, chemicals and
pharmaceuticals, and electrical and electronics manufacturing – will require workers with
higher skills.
30
World Development Indicators database, World Bank, worldbank.org.
31
Martin Haydena and Richard Martin, “Recovery of the education system in Myanmar,” Journal of International
and Comparative Education, October 2013, Volume 2, Number 2.

Exhibit 15
Only ~10% of students who enroll in Grade 1 successfully complete and pass their basic
education
x Number of students xx% Pass rate
Myanmar basic education pipeline

5th 8th
4th Standard Standard
Standard Grade 6 Grade 9 9th 10th
KG / Grade
Grade 5 (begin- (final year Standard Standard
1
(final year ning of of Grade 10 Grade 11
(beginning ~10%
of primary 1st of primary second- second- (begin- (final year success
dary dary ning of
school Standard school) high
of high rate
Grade 2 school) school school)
100 school)
~70 ~50 ~23 ~10
For
every 100
enrollees in 70% 70% 50% 50%
Grade 1
Net enrolment rate Main attrition Transition from Low completion due to
is relatively low at happens during primary to low passing rate of
~90% even though Grade 1-2 of primary secondary school leaving examinations
primary education is school, mainly due to brings significant (32-36% national pass
compul-sory affordability and attrition rate)
access
SOURCE: Hayden, Martin and Richard Martin. 2013, “Recovery of the Education System in Myanmar.”,
Myanmar Public Expenditure Review 2015
More importantly, as digital technologies become essential for every industry, Myanmar will need even
higher capabilities to compete in a global competitive environment that has been transformed.
Building a strong skills foundation

As Myanmar prepares for this future, government and businesses should consider working
together to build an empowered labor force ready to meet changing demands. Globally,
a shift in employment structure has already begun, with more jobs demanding new sets
of skills. Predictably, physical tasks in fields such as manufacturing are being replaced by
positions where expertise, interaction, and management skills have greater importance
in industries including healthcare, education, and technology. In addition, a wide range of
opportunities are emerging alongside the spread of new technologies.
To prepare for this inevitable shift and develop the skills needed for continued growth,
Myanmar should focus labor policy on three primary areas: reforming formal education
to meet immediate and future needs, injecting talent rapidly, and developing capabilities
needed to compete in a global digital economy.

Strengthening the formal education system
Over the past decade, Myanmar has made education reform a national priority and enacted
many programs designed to improve the country’s education system. While these efforts
illustrate the government’s understanding that a good education is crucial to economic
development, a lack of additional funding could hinder progress.
In the wake of many other notable developments in the education sector, the National
Education Strategic Plan (NESP) was implemented in 2016 to shepherd measurable
improvements in the country’s schools. Among its objectives, the NESP seeks to improve
the quality and accessibility of basic education. For example, one goal is to expand
secondary school by a year to include a 12th grade,32 and another is to focus more on
modern teaching methods that promote outcome-based, student-centered learning.
The Ministry of Education has also joined with several organizations to overhaul the
classroom learning experience. A new curriculum is being developed with the help of
agencies including the Japan International Cooperation Agency, the Asian Development
Bank, and UNICEF. Educational reform in Myanmar has also followed a progressive
approach, using advanced technology to improve instruction. For example, 360ed, a local
EdTech start-up, is using virtual reality, augmented reality, digital textbooks, and other new
technologies to promote better outcomes. The ministry has also emphasized creation of a
more inclusive system, using evidence-based analysis for planning and delivering education
and for improving its student assessment processes.
As Myanmar’s education system is overhauled, quantitatively measuring outcomes will

become increasingly important to assess system performance and the impact of reforms.
Along with measures the ministry is taking to standardize assessments, Myanmar can
also consider comparing student performance against global benchmarks by using
global scoring systems such as the Program for International Student Assessment (PISA),
administered by the Organisation for Economic Co-operation and Development, or the
Trends in International Mathematics and Science Study (TIMSS), administered by the
International Association for the Evaluation of Educational Achievement. Results of such
comparisons would support and inform education policy in Myanmar.
While these efforts are needed to improve the country’s education system, they will also
require additional resources. Already between 2010 and 2014, Myanmar quadrupled public
spending on education to $720 million.33 But even with this increase, Myanmar’s public
spending on education was about 2.1 percent of GDP, compared with an average of 3.6
percent across ASEAN (Exhibit 16).34 To continue education reform and improve outcomes,
Myanmar will need to bridge this funding gap.
Fortunately, Myanmar can draw on help in pushing its reforms forward. Several international
aid organizations, including the UK Department for International Development and
Australia’s Department of Foreign Affairs and Trade, have pledged a cumulative $120 million
to support the country’s education agenda. Along with the financial assistance, Myanmar
32
High school in Myanmar previously ended with the 11th grade.
33
Based on the UNESCO’s Myanmar Public Expenditure Review in 2015, public spending on education was at
$170 million in 2010 and $720 million in 2014.
34
World Development Indicators database, World Bank, worldbank.org

Exhibit 16
Even after increases in recent years, Myanmar’s education spending lags behind other
ASEAN countries
Public spending on education in ASEAN

% of GDP, 2013
4.8 5.2
4.1 4.4
3.4 3.6
2.9 2.9 Ø4
1.9 2.2
% of total government spending, 2013
20.0 20.3 20.6 18.9 20.6

18.5
13.8 12.2 Ø 17
11.4
9.1
Cambodia Myanmar Laos Singapore Philippines Indonesia Thailand Brunei Vietnam Malaysia
1 Most recent data is: 2017 (Myanmar), 2016 (Brunei, Malaysia), 2015 (Indonesia), 2014 (Cambodia, Laos), 2013 (Philippines,
Singapore, Thailand, Vietnam).
SOURCE: Myanmar Public Expenditure Review 2015, UNESCO
should take advantage of the experience these organizations offer in improving national
education systems.
Injecting talent into the workforce

While education reforms affect the country’s long-term prosperity, the effects will not be
felt until the next generation of students graduate. To complement these reform efforts,
Myanmar may consider more immediate solutions for capturing the skills needed in its
workforce to sustain its growth.
Several measures could help inject needed talent into the economy quickly: attracting
foreign talent, investing in overseas education opportunities, and using private companies
and development partners as platforms for building skills.
1. Attracting foreign professionals
Already, Myanmar companies face a shortage of professionals for higher-level managerial

and technical jobs. One measure to fill this gap quickly is to recruit foreigners with the
desired expertise. Although this approach can be expensive, it provides a quick, short-
term solution to bringing in the skills needed to support business success. In addition,
foreign professionals can also serve as on-the-job mentors for talented subordinates and
apprentices, helping to build domestic capabilities in crucial areas and training the next
generation of corporate leadership.
China’s Thousand Talents Plan, created in 2008 in the wake of the global financial crisis,
offers a model. One prong of the program targets individuals in senior roles at well-known

organizations, including professors at prestigious institutions. Recruits receive visa privileges,
competitive pay, signing bonuses, senior titles, and other benefits. In its first decade, the
program attracted more than 6,000 high-level professionals from other countries.
Myanmar could consider a similar program, targeting skills needed to fill gaps specific to
the country’s immediate needs. Among possible approaches, Myanmar could provide
multiyear visas, reducing a candidate’s administrative burden and uncertainty, or help match
candidates with appropriate incumbents and start-ups. Domestic companies could also
craft job-rotation programs with their overseas partners, giving local hires a chance to hone
their talents in different environments.
2. Investing in overseas education
Taking advantage of educational opportunities in other countries is another way to kick-

start Myanmar’s efforts to build the skills of its workforce. A UNESCO database estimated
that only about 7,500 Myanmar college students study abroad, roughly 1 percent of the
country’s college students.35 In Malaysia, for comparison, about 65,000 students – almost 5
percent of the country’s college students – study abroad, the database showed.
For many university students, the cost of studying abroad is the biggest disincentive.
Myanmar’s government and businesses can ease the burden by providing scholarships for
qualified candidates.
Other efforts also can encourage bright students to consider overseas education. Along
with government-sponsored scholarships, Malaysia has a “twinning program” that allows
Malaysian students to attend their first two years of university at home and complete the last
two years of their degree program at partner universities abroad. The program, a joint effort
by the government and private companies, significantly lowers the cost of international study.
3. Building skills at work
As Myanmar begins to make changes in its tertiary education system, the country’s SOEs
can consider starting their own education programs. Some Southeast Asian countries,
including Indonesia and Malaysia, have followed this path, with SOEs opening corporate
universities to fill their talent pipelines. Such programs also provide more tertiary education
choices for the broader national workforce.
In Malaysia, Tenaga Nasional Berhad, the state-owned electric utility company, owns and
operates Universiti Tenaga Nasional, which focuses on training high-quality engineers
and business managers. Similarly, Indonesia’s state energy company, Pertamina,
established Pertamina University in 2016. It offers undergraduate programs in exploration
technology, industry technology, economics and business, infrastructure planning, science,
communication, and diplomacy.
Because Myanmar has many large SOEs operating in critical parts of the country’s
infrastructure, these companies could be encouraged to consider establishing their own
academic institutions to develop the skills they need and to contribute to the country’s
overall growth. In addition, private companies have ample scope for contributing to
35
Global flow of tertiary-level students, UNESCO Institute of Statistics database, http://uis.unesco.org/en/uis-
student-flow

capabilities development. A World Bank survey in 2015 found that only 6 percent of
Myanmar companies invest in formal internal training programs, compared with an ASEAN
average of 24 percent36 (see sidebar “Talent development critical for superior organizations,”
on page 40).
Some larger companies are already contributing. For instance, Yoma Bank has a dedicated
People Development Centre and a learning channel team that integrates talent development
with business operations. However, many other companies, especially small and medium
enterprises (SMEs) with limited resources, have not invested in personnel training. Facing
a similar challenge, the Australian government launched the Apprenticeships Incentives
Programme, which provides incentives for employers, trainers, and workers to provide and
participate in training and certification programs. Myanmar could consider similar programs
to foster growth of its SMEs.
4. Embracing partners in vocational education
Alongside university studies, Myanmar has recognized vocation education as fundamental

to a growing economy. As part of the NESP, the government is reforming its Technical
and Vocational Education and Training (TVET) program to create a stronger system that is
responsive to workforce skills demanded by industry.
Singapore, along with other development partners, is supporting this effort and works with
Myanmar’s National Skills Standards Authority to improve the TVET system. For example,
the Singapore-Myanmar Vocational Training Institute in Yangon provides engineering,
technology, and hospitality courses for young students and adults. Germany’s development
agency, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), also is helping
develop vocational education in Myanmar. Germany has, amongst other projects, invested
almost $5 million to upgrade the Industrial Training Center in Sinde, funding equipment
and teacher training. GIZ and UNESCO also work with the Ministry of Education to build an
assessment system for TVET qualifications.
Myanmar can encourage and expand such partnerships to accelerate the reforms under
way in the country’s education system.
2015 Enterprise Survey database, World Bank, enterprisesurveys.org/data.

36

Talent development critical for superior organizations
Top-class talent is a critical plank in any platform Empower top management to steer the
that allows companies to thrive amid increasing talent agenda. An organization’s CEO, CFO,
competition and contribute to overall economic and human resources head should meet
growth. Smart, capable employees have, of regularly to craft, refine, and execute the
course, always been a keystone for leading global company’s talent plan.
companies. As the spread of digital technologies
amplifies the need for nimble, innovative thinking, Identify and invest in high-value employees.
the importance of developing talent within a Research has shown that the top 2 percent of
corporation only increases. workers generate ten times the average output
in an organization. Business leaders should
Experience working with companies in Myanmar identify these employees wherever they are in
suggests that many senior executives have yet the organization’s hierarchy and invest heavily
to recognize the pressing need to develop talent. in developing their talent and retaining them.
While some companies are promoting values and Beyond compensation, efforts should include
actively developing talent, most organizations mentorship and sponsorship.
appear to make little effort to nurture and develop
Put people at the center of the board
these tendencies – for example by promoting
agenda. Business leaders should put the same
meaningful values, establishing appropriate
priority on talent development as they give to
rewards and recognition, and inspiring the
business strategy, risk, and compliance.
organization generally.
Link strategic moves to talent implications.

In addition, employees, as a rule, have limited
As businesses move toward adopting new
autonomy in making decisions. Instead, they often
digital technologies and becoming more agile,
push decisions higher into the organization to their
human resource departments will need to
superiors. They, in turn, might defer to their own
anticipate the organization’s shifting talent
seniors, thus delaying decisions and creating a
needs and prepare a plan to address these
lack of accountability for initiatives.
needs.
Addressing these issues will become imperative as
Use new tools to support talent strategy.
Myanmar’s companies increasingly compete with the
Some organizations are already investing in
global economy and will be required to improve their
digital tools to accelerate talent screening and
agility and innovation. To win in the global business
acquisition, as well as improving employee
environment, Myanmar’s CEOs and other corporate
retention.
leaders should create systems that empower their
employees throughout their organizations.
In their new book, Talent Wins: The New Playbook

for Putting People First, former McKinsey global
managing partner Dominic Barton and his
coauthors lay out five crucial themes in building an
organization that puts talent first:1
1
Dominic Barton, Dennis Carey, and Ram Charan, Talent Wins: The New Playbook for Putting People First, Harvard Business
Review Press, March 2018. Carey is vice chairman of Korn Ferry, and Charan is an author and adviser to CEOs

Conclusion: Exploiting
opportunities arising from
Industry 4.0
As outlined in previous chapters, Myanmar’s government, big businesses, and workforce
have key roles to play in the country’s transformation. Examples of how other countries have
engaged these stakeholders can offer useful lessons, but Myanmar also has the chance
to chart its own course. This unique opportunity rests on the back of digital technologies,
which have created an economic environment quite unlike the one that was present when
countries like China emerged from poverty.
Industry 4.0 – an umbrella term for the disruptions brought to manufacturing by modern
technologies – is the critical enabler of Myanmar’s chance to leapfrog past technologies
that will quickly become obsolescent. Industry 4.0 is driven by underlying changes in
the relationships between people, machines, and data. The Internet of Things, cloud
technology, virtual and augmented reality, industrial automation, big data, and new
manufacturing techniques all contribute to the disruptive shift.
These advanced technologies could be a boon to Myanmar, where GDP growth

expectations remain high, but factors that contributed to recent growth, such as an
expanding labor force, are starting to weaken. Indeed additional labor is likely to account for
less than a percentage point of annual GDP growth between 2015 and 2030.
Although many acknowledge the potential of Industry 4.0, most struggle to embrace it.
Within ASEAN, for example, 81 percent of the managers responding to a McKinsey survey
said their companies knew about Industry 4.0, and only 13 percent reported that initiatives
had been launched (Exhibit 17). Roadblocks to implementation included defining clear
business plans, siloed data, a lack of digital talent, concerns regarding cybersecurity, and a
lack of coordination across business units.
Exhibit 17
ASEAN Technology suppliers and manufacturers on Industry 4.0

% of respondents, n = 205
81 52 13
Aware of Defined clear Launched Industry
Industry 4.0 Industry 4.0 road map 4.0 implementation
Overcoming these challenges requires interventions across two broad themes. First,
companies themselves must implement internal changes to support Industry 4.0 initiatives,
and second, broader society must be prepared to provide a skilled digital workforce.
Businesses face a triple transformation

Corporations wanting to capture the value of Industry 4.0 must launch a triple transformation
that touches every aspect of the company. The company’s business, technology, and
organization will all be reimagined and changed in the process (Exhibit 18).

Exhibit 18
Moving toward industry 4.0 require “Triple Transformations” at the same time
1. Business – Impact Driven Digital Solutions

▪ Business-led with clear impact targets for
productivity or growth
▪ Customer-back solutions linked to key business
processes and use cases
2. Technology – Innovative technology

architecture
Industry ▪ Multi-speed development ( Fast-cycle App on top
4.0 Digital of SAP)
Transformation ▪ Access to ecosystems (e.g. startups, established
vendors, research institutes)
Organization 3. Organization – Agile DNA

Transformation ▪ Test and learn, fail fast & tweak – hackaton
method
▪ New digital roles & skills (e.g, Data Scientist, IT
Scrum Master)
▪ Upgraded talent capabilities and mindset: Digital
Capability center, Digital Academy
A successful Industry 4.0 initiative must be guided by clear business targets for productivity
or growth, and business processes tied to well-defined use cases and customer needs. For
example, predictive analytics can be used to reduce a power company’s maintenance costs
by 45 percent, while smart inventory automation can ensure just-in-time delivery and reduce
inventory management costs by 20 to 50 percent.
Some companies in Myanmar have already begun the transformation. For example, leading
companies are using end-to-end inventory-tracking systems that rely on sensors and QR codes
and are enabled by the country’s high smartphone penetration rate along the value chain.
Companies must also adjust their technology development processes to enable rapid
prototyping of new products and services. Under the traditional approach, technology
development can take up to three years as features and other aspects are perfected before
a new offering is released. In the current climate, however, businesses must move much
faster if they are to capture opportunities and customers.
Long development timelines have been replaced with two- to three-month prototyping
periods. Rather than striving for perfection, companies produce these prototypes and
introduce them to the market rapidly, with subsequent iterative improvements as necessary.
Beyond faster time to market, the accelerated approach also helps limit risk, since only
incremental investments are required for each iteration or prototype. Moreover, speeded
development cycles allow companies to respond to shifting customer needs within weeks
or months, rather than years.

One approach to faster technology development cycles is to work with start-ups already
pushing the boundaries of Industry 4.0. In many markets, start-ups are driving innovation in
computational power, connectivity, analytics and intelligence, human–machine interaction,
and advanced production methods. As a measure of their strength, Industry 4.0 start-ups
globally attracted $6.7 billion in funding between 2012 and 2016, according to one analysis.37
Collaboration between start-ups and corporations can benefit both sides. Start-ups can
receive revenues, generate high-profile case studies, internationalize faster, have access to
the larger corporation’s sales channels and proprietary assets, and tap into their partners’
market knowledge. At the same time, the larger partner can accelerate its innovation,
reduce costs, renew its customer focus, and inject entrepreneurial and agile approaches
into its own corporate culture.38
Finally, businesses must infuse their organizations with new roles and skills. Examples of
the new roles required by Industry 4.0 include data scientists, analytics engineers, analytics
translators, and digital transformation coaches. These roles should complement existing
business functions, such as IT managers, data architects, and traditional business managers.
Securing talent to fill new roles can be difficult, particularly in a market like Myanmar, which is
just beginning to enter the digital economy. In the following section, we explore several ideas
for rapidly injecting digital talent into Myanmar’s talent ecosystem.
Securing a digital workforce

Beyond immediate needs, Myanmar may also consider new skills that will be needed
as digital technologies sweep across industries and national economies. Unless the
government recognizes and acts on this imperative, the country could quickly find itself
facing a new skills gap that exacerbates the challenge of finding new positions for the
estimated one million to two million workers who will be displaced by automation (Exhibit
19). Several options to address this challenge are available.
Improving overall digital literacy

Digital literacy, in general, should be an early goal in any effort to prepare for the disruptions
brought by the new technologies. In essence, a reasonable proportion of the population
should be comfortable using the internet, conducting e-commerce, and performing basic
actions, such as downloading smartphone apps. Computer literacy prepares workers for
myriad tasks in the digital economy all along the value chain.
India, for example, is tackling computer illiteracy with a $330 million program designed to
teach people basic digital skills. As part of the push, the government has opened training
centers in rural areas to teach people how to operate computers, tablets, and smartphones,
how to send and receive email, how to access government services, and how to conduct
cashless transactions. Since its inception in 2017, the program has reached more than six
million people.39
37
CB Insights Industry 4.0 start-up funding from 2012 to 2016. https://www.cbinsights.com/research/
manufacturing-iiot-digital-factory/
38
Collaboration between start-ups and corporates: A practical guide for mutual understanding, World Economic
Forum, January 2018, www.weforum.org.
39
Sukanya Mukherjee, “PM Narendra Modi Launches Gramin Digital Saksharta Abhiyan To Promote Digital
Literacy In Rural India,” Inc42, Oct. 10, 2017.

Exhibit 19
Technology and automation will bring productivity but require reskilling of 1-2 million
Myanmar employees by 2030
Automatable
Non-automatable
Degree of automation Share of total

(technically possible) employees
Sector categories % of activities1 100% = 21 million
Manufacturing 68 32 7%
Accommodation and food services 65 35 5%
Transportation and warehousing 64 36 4%
Trade (retail and wholesale) 57 43 9%
Mining 55 45 1%
Agriculture 52 48 52%
Construction 50 50 5%
Utilities 44 56 1%
Government and extraterritorial agencies 43 57 3%
Financial services 42 58 0%
Health care and social assistance 40 60 1%
Educational services 28 72 2%
Other services 46 54 12%
Average 53 47
1 Assuming same degree of potential automation as Vietnam, as of 2016. Insufficient data in Myanmar was available for
a direct analysis of the country's potential automation.
SOURCE: McKinsey Global Institute, General statistics office of Vietnam (January 2018)
Myanmar faces a similar challenge. Although smartphone penetration is undergoing

meteoric growth, data suggest that many users are not realizing the full socioeconomic
potential of such devices. A 2015 survey found that most smartphone users are able to
search and consume information on the internet, but few know how to create and share
content or how to configure and manage their apps and devices. Users also reported low to
moderate improvements in their financial status as a result of having mobile-phone access.40
Against this backdrop, the government and companies should work to build overall
computer literacy. Private telecoms company Telenor, for example, has started an education
campaign similar to that seen in India. Telenor’s Lighthouse digital-literacy program strives
to teach those in rural communities basic smartphone and computer-based digital skills.
Myanmar can use the momentum behind such efforts to form public-private partnerships
that expand digital-literacy campaigns further and faster.
Mobile phones, internet, and gender in Myanmar, GSMA and LIRNEasia, 2015, gsma.org.
40

Designing vocational training for adults in the digital era
Disruptions brought by advanced technologies will change the very composition of the job
market. MGI has estimated that globally at least 30 percent of activities in 60 percent of all
occupations can be automated.41 Also Myanmar should be prepared to retrain a significant
population of dislodged workers.
Many advanced economies have already begun large-scale efforts to retrain their labor
pool. In Singapore, the Ministry of Education launched the SkillsFuture for Digital Workplace
program in 2017 with the goal of retraining 100,000 Singaporeans over three years. The
program is supported by many corporate partners, including Courts, the Fei Siong Group,
Maybank, SIA Engineering, and Singtel. These companies have actively encouraged their
employees to participate.
SkillsFuture targets a wide range of participants, from students through midcareer workers,
as well as employers and training center operators. Among its initiatives, the program
provides these services:
International internship opportunities for local university students through the Young
Talent Program
SkillsFuture Work-Learn Bootcamps, designed to equip fresh graduates and midcareer

individuals with the relevant behavioral and technical skills in sectors with strong demand
Support for SMEs in the form of mentors who undertake nine-month assignments to help
the company launch training programs and other measures to improve employee capabilities
Singapore also recently launched a Digital Capability Center (DCC) as a joint effort of the
Singapore Economic Development Board, the Advanced Remanufacturing and Technology
Center, and McKinsey. The DCC, which simulates examples of companies moving toward
Industry 4.0, provides experiential learning and capability building for midlevel managers
leading digital transformations in their organizations.
In a similar effort, New York City, in partnership with IBM and the City University of New
York, opened the Pathways in Technology Early College High School in 2011. The program
combines a high school curriculum with two years of college and awards graduates with an
associate’s degree and privileged access to jobs at IBM. Such flexible programs are needed
to ensure that education programs match the needs of employers.
Philanthropies also can play a role. For example, 42, founded in 2013 by French
telecommunications entrepreneur Xavier Niel, is a free coding school that began in Paris
and has since opened a Silicon Valley campus in the United States. More than 3,000
students have participated in the program, in which they study without direct instruction
or supervision, work collaboratively on school-provided projects, and are graded by
fellow students. About four-fifths of the participants have had job offers before leaving the
program, and all have been employed after completing the full course.42
41
For the full McKinsey Global Institute report, see “Jobs lost, jobs gained: Workforce transitions in a time of
automation,” December 2017, at McKinsey.com.
42
Jenny Anderson, “A free, teacher-less university in France is schooling thousands of future-proof
programmers,” Quartz, Sept. 4, 2017.

Retraining through corporate programs
Notwithstanding initiatives by the government, private companies – especially those in
technology industries – also can build digital capabilities on their own. In India, for example,
Google has begun a retraining program in collaboration with the National Skill Development
Corporation to create a high-quality global hub for mobile-app developers. Working with
other companies, Google opened the Authorized Android Training Partners to provide
training courses for employees, employers, and students in Android app development.
In another example, Amazon in 2012 launched Career Choice, a program that helps its
employees in Canada, the United Kingdom, and the United States earn certificates and
associate degrees. Qualified workers can have 95 percent of their tuition and fees paid
through the program. They are not limited to programs relevant to Amazon, but can
also study high-demand areas targeted by labor agencies, such as aircraft mechanics,
computer-aided design, machine tool technologies, medical lab technologies, and nursing.
About 10,000 workers had participated in Career Choice by 2017, with participation
expected to reach 20,000 by 2020.
Companies have also formed partnerships with academic institutions to develop retraining
programs. For example, in the United States, AT&T works with the Georgia Institute of
Technology and other universities, as well as online-learning company Udacity, to offer
employees subsidized tuition at 32 universities. AT&T also created an online community,
AT&T Aspire, where employees can share their training success stories. And an internal
marketplace at the company pairs job openings with relevant training opportunities.
Altogether, AT&T spent more than $250 million between 2008 and 2017 on employee
education and professional-development programs, including more than $30 million a year
on tuition assistance.
Building start-up ecosystems

Technology start-ups can also be a rich source of digital talent. Unlike larger companies,
start-ups are generally not bogged down by legacy systems or strategies and often have the
flexibility needed to explore the potential of advanced technologies. They also tend to attract
innovative freethinkers eager to learn new skills.
India has made a concentrated push to develop a stronger start-up ecosystem. As the
ecosystem has grown, it has provided more opportunities for retraining the workforce and
created a stream of jobs secure in the digital era. One goal of the initiative is to create 10,000
new start-ups by 2020, compared with 4,750 in 2016. As part of the effort, the National
Association of Software and Services Companies, an industry trade association, recently
launched a platform called FutureSkills, which provides an online marketplace and content
library for technology skills in high demand, such as automation, cloud computing, and
virtual reality. The platform also offers information on emerging job trends, skill requirements,
and content to help build desired skills.
Myanmar’s technology start-up ecosystem remains in its infancy, although efforts have
begun to nurture it. For example, Phandeeyar, an accelerator program in Yangon, provides
support for new local technology entrepreneurs by investing in their businesses, training
them, and helping build a pool of local technology talent. The government should consider
supporting similar programs through financial incentives and regulations that allow new
technology businesses to grow and prosper.

•••
Myanmar’s economy holds significant potential as local and international trends give the
country a dynamic platform for growth. As part of the effort to sustain and accelerate
growth, the country can boost labor by developing a skilled workforce comfortable with –
and even proficient in – digital technologies. To succeed, government and business leaders
in Myanmar can work actively to build an enabled workforce.

October 2018
Copyright © McKinsey & Company
ASO New Media
www.mckinsey.com

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Sustaining economic

1. Opportunities for government to catalyze growth

2. Businesses must lead

3. Creating a present, future workforce

Conclusion: Exploiting opportunities arising from Industry 4.0

Sustaining economic momentum in Myanmar 3

Economically, Myanmar has demonstrated considerable competence in recent years.

Maintaining Myanmar’s recent economic momentum, however, will require overcoming

4 Sustaining economic momentum in Myanmar

Sustaining economic momentum in Myanmar 5

The economy of Myanmar – a country of 54 million wedged between three economic

Taking stock of progress

6 Sustaining economic momentum in Myanmar

Laos 7.9% 6.5% 7.9% -3.6% 22 16.3% 13.0%

Myanmar 7.2% 6.2% 6.2% 49.1% 8 7.7% 5.5% 13.8% 27%

1 Excludes Brunei and Timor Leste.

Sustaining economic momentum in Myanmar 7

…with Yangon and Nay Pyi Taw expected

Pathein 304 1,275

Sittwe 134 1,262

Myin Chan 168 1,248

1970 80 90 2000 10 20 2030 Mandalay 1,319 1,213

Crucial changes create challenges and opportunities

8 Sustaining economic momentum in Myanmar

Number of smartphone connections

Feature phone connections

SOURCE: Analysys Mason

Sustaining economic momentum in Myanmar 9

Mobile internet speed in ASEAN countries, May 2018

SOURCE: OpenSignal "State of Mobile Networks: Myanmar (May 2018)"

10 Sustaining economic growth in Myanmar

Sustaining economic momentum in Myanmar 11

Legacy issues hinder progress

According to recent research by the Renaissance Institute, continuing economic challenges

Productivity, markets crucial for growth

To improve productivity, Myanmar could adopt policies designed to stimulate capital

Two themes to boost productivity

12 Sustaining economic momentum in Myanmar

One method used by other countries is to institutionalize domestic savings, currently at

Beyond addressing accumulated capital, Myanmar could capture productivity

Malaysia, Palgrave Macmillan, 2018.

Sustaining economic momentum in Myanmar 13

Long-term outperformers Other emerging

GDP growth decomposition

Singapore 4.0 -0.1 0.3 1.6

Malaysia 4.7 -0.5 0.4 1.1

Thailand 2.9 0.9 0.4 0.1

Indonesia 3.8 -0.4 0.7 0.9

China 4.3 4.4 0.3 0.7

Myanmar 6.2 0.9 0.8

Cambodia 5.5 -0.5 0.3 1.5

ASEAN 4.9 -0.2 0.4 1.0

Other emerging 2.2 -0.2 0.3 0.8

High income 1.8 -0.2 0.2 0.4

14 Sustaining economic momentum in Myanmar

Opening markets at home and abroad

Economic powerhouses of Southeast Asia, including Singapore and Malaysia, have

The state of local governance: trends in Yangon, UNDP, February 2015

Myanmar Motor Vehicle Statistics, CEIC Data, accessed September 2018.