Sequence of Service Table D Hote Menu: Ni Luh Denti Damayanti 18110111101 MP/B3

SEQUENCE OF SERVICE
TABLE D‘HOTE MENU
Ni Luh Denti Damayanti
18110111101
MP/B3
PRODI MANAJEMEN
FAKULTAS EKONOMIKA DAN HUMANIORA
UNIVERSITAS DHYANA PURA
2019
 Sequence of Service for table D’hote Menu
1. Welcoming and greeting the guest the guest
Waiter/ess : Good afternoon madam/sir. Welcome to Mandhira Restaurant.
May I Assist you ?
Guest : Good Afternoon, We would like to lunch for today
Waiter/ess : Do you have make reservation before madam/sir ?
Guest : No, we have not
Waiter/ess : How many person of you madam/sir ?
Guest : Two person
Waiter/ess : Would you like smoking or non smoking area madam/sir ?
Guest : Non smoking area please
2. Escorting the guest to the table
Waiter/ess : Could you follow me please
Guest : Yes alright
3. Sitting the guest
Waiter/ess : Will this table be alright madam/sir ?
Guest : Yes, please
Waiter/ess : Have a sit please ( ladies first )
Guest : Thank you
4. Unfolded the guest napkin from left side
Waiter/ess : Excuse me
Guest : Yes
5. Pouring ice water from the right side
6. Served bread and butter from left side
Waiter/ess : Excuse me, this is your bread.
Enjoy your bread
Guest : Thank you
7. Introducing self
Waiter/ess : Excuse me, I would like to introduce my self my name is Denti
I’m your waiter/ess for lunch today. I’m happy to be
serving you If you have any question or special request. Please let me
know
8. Presenting menu and drink list
Waiter/ess : Excuse me, here is our menu and drink list, please take a look and
take sometime to make your selection. I will be back to take your
order
Guest : Thank you
9. Taking beverage order and served the drink
Waiter/ess : Would you like something to drink before your lunch madam/sir?
Guest : Yes please, We will have one ginger ale and dry martini
Waiter/ess : Certaunly Madam/sir, May I repeat your order so that’s one
ginger ale and one dry martini. Is that correct madam/sir ?
Guest : Yes, that’s corret
Waiter/ess : Excuse me, This is your ginger ale and your dry martini. Enjoy
your drink madam/sir
Guest : Thank you
10. Menu explanation
Waiter/ess : Excuse me madam/sir. So for today we have special menu table
D’hote. For the appetizer we have avocado with seafood
cocktail made from dice tuna fish, shrimp, alice boiled egg, slice
avocado, lettuce garnish with lime and served with
cocktail sauce. For the soup we have potage dubary made from
potato, cauli flower, onion, chicken stock and cream. For the
maincourse we have chicken corden bleu mashed potatoes with sauted mix
vegetable made from fried of breaded chicken breast with
smoke beef and mozzarella cheese, mash potato, sauté mix
vegetables is carrot, green beans, turnip and cauli flower and served with
tomato sauce. For the dessert we have mango pudding with
vanilla sauce made from fresh mango, juice mango,
pudding, milk and vanilla sauce made from egg yolk, sugar, milk,
and maizena.
11. Taking order for food
Waiter/ess : You will take this madam/sir ?
Guest : Yes alright
Waiter/ess : alright, I will be back again
12. Served the appetizer from right side
Waiter/ess : Excuse me, this is your avocado with seafood cocktail. Enjoy
your appetizer
Guest : Thank you
13. Clear up the appetizer
Waiter/ess : Excuse me, have you finish ? May I take your plate ?
Guest : Yes please
14. Served the soup from right side
Waiter/ess : Excuse me, this is your potage dubary. Enjoy your soup.
Guest : Thank you
15. Clear up the soup
Guest : Yes please
16. Served the maincourse from right side
Waiter/ess : Excuse me, this is your Chicken Corden Bleu mashed potato with
sauted mix vegetables served with tomato sauce. Enjoy your
maincourse.
Guest : Thank you
17. Clear up the extra cover
18. Clear up the maincourse
Guest : Yes please
19. Clear up the bread and butter plate from left side
20. Crumbing down from left side
21. Adjustment cover for the dessert
22. Served the desert from right side
Waiter/ess : Excuse me, this is your mango pudding with vanilla sauce. Enjoy
your dessert
23. Clear up the dessert
Guest : Yes please
24. Guest satisfaction clarification
Waiter/ess : Excuse me, How about taste our menu for your lunch today ?
Guest : So delicious
Waiter/ess : Thank you
25. Presenting the guest bill
Waiter/ess : Excuse me This is your bill madam/sir. Could you sign please.
Guest : Yes alright
26. Thanks the guest and farewell the guest
Waiter/ess : Thank you for coming, We hope you come again next time. Have
a wonder full day
Guest : Thank you

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SEQUENCE OF SERVICE

TABLE D‘HOTE MENU

Ni Luh Denti Damayanti

FAKULTAS EKONOMIKA DAN HUMANIORA

UNIVERSITAS DHYANA PURA

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