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    Business Communication (2 Days)

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    bkr
    The document outlines a training program on effective business communication. The training will cover various topics over two days, including the concepts of communication, interpersonal skills, email etiquettes, and workplace communication. Some specific topics that will be addressed are the process of communication, barriers to communication, organizational communication, cost of non-communication, questioning skills, listening skills, business writing, and non-verbal communication. The overall goal is to help participants build communicative attitudes and interpersonal skills to reduce conflicts and foster relationships.

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    Business Communication (2 Days)

    Uploaded by

    bkr
    34 views1 page
    The document outlines a training program on effective business communication. The training will cover various topics over two days, including the concepts of communication, interpersonal skills, email etiquettes, and workplace communication. Some specific topics that will be addressed are the process of communication, barriers to communication, organizational communication, cost of non-communication, questioning skills, listening skills, business writing, and non-verbal communication. The overall goal is to help participants build communicative attitudes and interpersonal skills to reduce conflicts and foster relationships.

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    Business Communication (2 days)

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    The document outlines a training program on effective business communication. The training will cover various topics over two days, including the concepts of communication, interpersonal skills, email etiquettes, and workplace communication. Some specific topics that will be addressed are the process of communication, barriers to communication, organizational communication, cost of non-communication, questioning skills, listening skills, business writing, and non-verbal communication. The overall goal is to help participants build communicative attitudes and interpersonal skills to reduce conflicts and foster relationships.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    34 views1 page

    Business Communication (2 Days)

    Uploaded by

    bkr
    The document outlines a training program on effective business communication. The training will cover various topics over two days, including the concepts of communication, interpersonal skills, email etiquettes, and workplace communication. Some specific topics that will be addressed are the process of communication, barriers to communication, organizational communication, cost of non-communication, questioning skills, listening skills, business writing, and non-verbal communication. The overall goal is to help participants build communicative attitudes and interpersonal skills to reduce conflicts and foster relationships.

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    You are on page 1of 1

    Dinesh Divekar

    Business Mentor, Consultant and Trainer


    Training on Effective Business Communication1

     What is Communication? Communication


    Day I Communication is a matter of Attitude,
     The Process of Communication Games & Video
    0930 – 1315 communication is matter of mindset.
     Communication & Perception, Clips, Case
    hours Emphasis of the module is to build a
     Barriers in Communication Studies, Exercise
    Concept of Communicative Attitude thereby reduce cost
     Organisational Communication on Cost of non-
    Communication of non-communication
     Cost of non-communication communication
     What are Interpersonal Skills and its
    Day I
    importance in our workplace, There are total 10 types of Questions that an
    1400-1730 hours Games, Exercises
     What is 3 step communication process, how average professional should know.
    Interpersonal and Role Play
    to use ‘I’ message? Listening is a pre-requisite of Leadership
    Skills
     What are different Rules of Behaviour?
     Basics of Business Writing,
    Day II
     Basics of Writing E-mails, How to maintain the flow of writing and how
    0930 – 1315 Personal and
     What are Normative Verbs? to write keeping in mind the end result.
    hours Group Exercises
     Difference between formal and informal Time saving through better communication.
    E-mail Etiquettes
    expressions,
     What are Questioning Skills?
     How to develop your Listening Skills?
    Day II How to get along easily with others without
     Practice session on question and listening
    1400-1730 hours giving stress to oneself. There are formal rules Games, Tests,
    skills
    Workplace of behaviour. When these are followed, these Videos
    Communication  Meeting Manners reduce conflict and foster relationship
     Overview of the non-verbal
    Communication

    1
    The modules mentioned here are tentative and are subject to change after pre-training assessment.

    B-403, Sterling Park, Kodigehalli Main Road, Sahakar Nagar, Bengaluru – 560092, Karnataka, India
    [email protected], +91-9900155394

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