Establishing The Dimensions, Sources and Value of Job Seekers' Employer Knowledge During Recruitment
Establishing The Dimensions, Sources and Value of Job Seekers' Employer Knowledge During Recruitment
Establishing The Dimensions, Sources and Value of Job Seekers' Employer Knowledge During Recruitment
3) what they expect from the organization as new employees, and whether they purchase
products and services from the firm in the future.
Marketing and recruitment functions, firms compete to attract a limited set of individuals.
These individuals, in turn, expend resources to gather and process ambiguous information,
and invest resources in a chosen alternative. Both practitioners and academicians have noted
the parallels between the recruiting and marketing processes, and have encouraged
organizations to consider qualified job seekers as consumers in a market of possible
employers. The concepts of “brand equity” and “brand knowledge” can provide recruitment
scholars with guidance in understanding the structure and the role of organizational
knowledge in recruitment. For example, Coca-Cola has brand equity because consumers are
more responsive to Coca-Cola commercials and products than to a similar but unknown cola
brand and commercials for that brand.
IMP - Organizational images are analogous to brands, that particular jobs are analogous. To
specific products, and that job seekers are analogous to consumers. Thus organisation can
have recruitment equity
employer familiarity (i.e. awareness), - level of awareness that a job seeker has of an
organization. Three levels – Unawareness, recognition, recall.
Benefits – Positive Feeling about company, Additional information to the core
information can be provided
employer reputation (i.e. affective evaluation), - the set of beliefs that a job seeker
holds about the attributes of an organization. Three categories
a) employer information (factual or historical information about organisation), b) job
information, c) people information
and employer image (i.e. attribute recall) - job seeker’s beliefs about the public’s
affective evaluation of the organization
Proposition 1a: Employer familiarity is a precursor of employer image.
All sources of information about organizations have the potential to affect job seekers’
employer knowledge.