Scribd
Upload
734 views5 pages

Oral Communication

The document defines communication and its key elements. Communication is the sharing of messages between people using various channels. It involves a speaker, message, encoding, channel, decoding, receiver, feedback, and context. The communication process occurs as the speaker generates an idea, encodes and transmits a message, which the receiver decodes and provides feedback on. Models include the linear Shannon-Weaver model and more interactive transaction model. Communication serves functions like control, social interaction, and information sharing. Effective communication demonstrates qualities such as completeness, conciseness, clarity and courtesy. Barriers can include emotions, jargon, and noisy environments.

Uploaded by

Kim Charlotte Balicat-Rojo Manzori
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
734 views5 pages

Oral Communication

The document defines communication and its key elements. Communication is the sharing of messages between people using various channels. It involves a speaker, message, encoding, channel, decoding, receiver, feedback, and context. The communication process occurs as the speaker generates an idea, encodes and transmits a message, which the receiver decodes and provides feedback on. Models include the linear Shannon-Weaver model and more interactive transaction model. Communication serves functions like control, social interaction, and information sharing. Effective communication demonstrates qualities such as completeness, conciseness, clarity and courtesy. Barriers can include emotions, jargon, and noisy environments.

Uploaded by

Kim Charlotte Balicat-Rojo Manzori
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 5

 COMMUNICATION

= a process of sharing and conveying messages/information from one person to another w/in and across
channels, contexts, media, and cultures ( McCornack,2014)
= can be
1. face-to-face interaction
2. phone conversation
3. group discussion
4. a meeting/interview
5. a letter correspondence
6. a class recitation
 NATURE OF COMMUNICATION
1. Communication is a process.
2. Communication occurs between 2 or more people (the speaker and receiver).
3. Communication can be expressed through written/spoken words, actions (nonverbal),or both spoken
words and nonverbal actions at the same time.

 ELEMENTS OF COMMUNICATION
1) SPEAKER
=source of information/message
2) MESSAGE
=the information, ideas, or thoughts conveyed by the speaker in words or in actions
3) ENCODING
=process of converting the message into words, actions, or other forms that the speaker understands
4) CHANNEL
=the medium or the means, such as personal or non-personal, verbal/nonverbal, in which the encoded
message is conveyed
5) DECODING
=the process of interpreting the encoded message of the speaker by the receiver
6) RECEIVER
=The recipient of the message, or someone who decodtes the message
7) FEEDBACK
=the reactions, responses, or information provided by the receiver
8) CONTEXT
=the environment where communication takes place
9) BARRIER
=the factors that affect the flow communication
 PROCESS OF COMMUNICATION

 The speaker generates an idea


 The speaker encodes an idea/converts the idea into words/actions
 The speaker transmits/sends cut a message
 The receiver decodes/interprets the message based on the context
 The receiver sends/provides feedback

 MODELS OF COMMUNICATION
A. SHANNON-WEAVER MODEL
=mother of all communication models
=depicts communication as a linear/one way process
=without the feedback
1) SOURCE-producer of message
2) TRANSMITTER-encoder of message into signals
3) CHANNEL-signals adapted for transmissions
4) RECEIVER-decoder of message from the signals
5) DESTINATION
B. TRANSACTION MODEL
=2 way process w/the inclusion of feedback as one element
=more interactive
 FUNCTIONS OF COMMUNICATION
1) CONTROL
=communication functions to control behaviour
2) SOCIAL INTERACTION
=allows individuals to interact w/ others
3) MOTIVATION
=communication motivates or encourages people to live better
4) EMOTIONAL EXPRESSION
=communication facilitates peoples expression of their feelings and emotions
5) INFORMATION DISSEMINATION
=functions to convey information
 FEATURES OF AN EFFECTIVE COMMUNICATION
1) COMPLETENESS=everything that the receiver needs to hear for him/her to respond, reach, evaluate
property
2) CONCISENESS
=making it direct/straight to the point
3) CONSIDERATION
=consider relevant information about his/her receiver mood
4) CONCRETENESS
=supported by facts, figures, &real life examples
5) COURTESY
=respecting the culture, values &beliefs of his/her receiver
6) CLEARNESS
=the use of simple & specifics words to express ideas
7) CORRECTNESS
=grammar eliminates negative impact on the audience

 BARRIERS TO COMMUNICATION
1) EMOTIONAL BARRIERS
2) USE OF JARGONS
3) LACK OF CONFIDENCE
4) NOISY ENVIRONMENT

 VERBAL COMMUNICATION
1) APPROPRIATENESS=the language should be appropriate to the occasion
2) BREVITY=simple yet precise and powerful word are found to be more credible
3) CLARITY=the meaning of words, feelings, or ideas maybe interpreted differently by listener
4) ETHICS=words should be carefully chosen in consideration of gender, roles, ethnicity
5) VIVIDNESS=describe things/feelings
 NON-VERBAL COMMUNICATION
=behaviour is used to convey and represent meanings

 3 COMMUNICATIVE STRATEGY

SPEECH SPEECH SPEECH


CONTEXT STYLE ACT

 SPEECH CONTEXT
1) INTRAPERSONAL COMMUNICATION
=a person’s communication with himself or herself
=communication with one self
2) INTERPERSONAL COMMUNICATION
=this refers to communication between and among people and establishes personal relationship
between and among them.
 TYPES:
a) DYAD COMMUNICATION
=communication between 2 people
b) SMALL GROUP
=involves at least 3 or more than 12 people in face to face interaction
c) PUBLIC
=this requires you to deliver or send the message before or in front of large group. The
message maybe informational or persuasive purposes
d) MASS COMMUNICATION
=refers to communication that takes place through radio, TV, newspapers, magazines,
books, billboards, internet, and other type of media

 SPEECH STYLE
=the way in which something is said, done, expressed or performed, and it corresponds to specific speech
context.

 5 STYLES
a) INTIMATE
=private, which occurs between or among close family members or individuals.
=the language used in this style may not be shared in public
b) CASUAL
=common among peers and friends
c) CONSULTATIVE
=the standard one
=professional/mutually acceptable language is a must in this style
d) FORMAL
=used in formal setting
= one way
e) FROZEN
=frozen in time and remains unchanged
=occurs in ceremonies

 SPEECH ACT
=are the speakers utterances which convey meaning and make listeners do specific things

1) LOCUTIONARY SPEECH ACT


=direct
2) ILLOCUTIONARY SPEECH ACT
=Intention
 5 types
a) ASSERTIVE=suggesting, putting forward, boasting, concluding
b) DIRECTIVE=ordering, requesting, inviting, advising, begging
c) COMMISSIVE=future, promising, planning, vowing, betting
d) EXPRESSIVE=his feelings, thanking, apologizing, welcoming, deploring
e) DECLARATION=change…blessing, bidding, passing a sentence and excommunicating

3) PERLOCUTIONARY SPEECH ACT


=effect

You might also like