What I Have Learned From CSR

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What I have learned from CSR?

First of all, I’d like to thank to our Lecturer, Nino Surmava for amazing course of
CSR, where we got such an interesting information about business as Corporate
Social Responsibility.
Based on that the whole course was interesting, I can’t choose one of the most
interesting chapter in the book, so I decided to speak about what I have studied
about corporate social responsibility and what does CSR mean to me?
As I am going to study marketing in Caucasus University, I think that every good
marketing specialist must be aware of Corporate social responsibility, so as a
future marketing manager, I became kind of a member who gathers information
about everything connected to Marketing(but, I think that CSR is the subject
everyone should get involved studying it)
Corporate social responsibility in a business lets company to make positive affect
on society and environment.

As we can see in that one picture is everything mentioned connected to CSR.


we know that goals of CSR is to keep environment and people healthier and
make positive impact on them like resources, yes , this is long term goal and
everything is connected to people’s ethics, they have to sustain their
responsibility also while working in a market.
Corporate social responsibility only works when it becomes part of company’s
corporate culture. When company has CSR staff becomes more motivated and
they are engaged also. Becoming socially aware and responsible also helps
organizations to become good corporate citizens which strengthens brand and
brand awareness, creates a richer company culture and generates a clearer sense
of purpose for the team and a company as a whole. Employees should feel
empowered by company’s CSR initiatives and feel they are making a big
contribution. It is important to involve organization’s team in the process by
allowing them to come up with ideas for company’s CSR program.

In our book(Corporate Social Responsibility – A Strategic Perspective ; author:


David Chandler) all the 11 principles were very interesting and I have heard so
many new and interesting things about CSR.
The first principle was about that business equals social progress “It argues that
the for-profit firm is the most important organizational form because it is best
able to convert valuable and scarce resources into products that we demand and,
ultimately, that raise the overall standard of living. The incentive to innovate is
central to this process, but innovation occurs elsewhere in society, too.
Irrespective of its origin, for-profit firms excel when they seek to bring such
innovation to market. Integral to this process are the multitude of business
decisions, each laden with ethical and moral implications, that the firm makes
every day. While self-interest is a powerful motivator, value is optimized in its
broadest sense when the interests of the firm overlap significantly with the
interests of its multitude of invested stakeholders.”
The second Principle was about shareholders that they do not owe the firm
Managers and directors do not have a fiduciary responsibility to manage the firm
primarily in the interests of shareholders. Legally, the corporation is an
independent entity , a legal person with contractual interests. Philosophically, it
is the collective effort of the actions and interests of multiple parties, all of whom
have a stake in the value creation process. An important step managers can take
to reinforce this reality is to resist pressures for short-term performance and,
instead, make decisions that are in the medium- to long-term interests of the
organization.
The third principle was also very interesting . It states that it is easy to identify
stakeholders but it is difficult to prioritize stakeholder interests. It is the
intersection of the firm’s operational priorities, the institutionalization of a
particular issue, and the motivations of each of its stakeholders that determines
the need for the firm to act.
The fourth principle says that “CSR will only work if firms are rewarded for
acting and punished for failing to act. As such, while CSR includes a responsibility
for a firm to meet the needs and demands of its stakeholders, the stakeholders
themselves have an equal, if not more important, responsibility to hold the firm
to account. CSR is not solely a corporate responsibility. Instead,
a joint responsibility of both the firm and all of its stakeholders is essential
if we are to achieve the socially responsible outcomes we say we seek.
This constant, iterative, evolving relationship reflects the dynamic way in which
business and society are inextricably interwoven. But, it is essential that all
parties (the business and each of its stakeholder groups) play their part. While
firms have a responsibility (founded in self-interest) to accommodate, wherever
possible, the needs and concerns of their broad range of stakeholders, each
stakeholder group has a responsibility (founded in self-preservation and social
progress) to shape a firm’s behavior through expectations that it conveys via
meaningful action. This stakeholder responsibility is equal, if not more
important, to the responsibility of the firm.”
The fifth principle states that market based solutions are optimal. “In general,
market forces generate superior outcomes than alternative means of allocating
scarce and valuable resources, such as government mandate. While stakeholders
have an interest in shaping the behavior of for-profit firms, the mechanism by
which this occurs most effectively is the market.” It means that, while markets
are not perfect enough, they are the most efficient means they have of allocating
scarce and valuable resources via the for-profit firms that populate them. More
importantly, the evidence suggests that, when they seek to subvert these highly
developed forces, however well-intentioned, the result is often an unintended
consequence. One way to curb the raw excesses of market forces, yet preserve
the illusion of choice that markets enable, is the wider use of behavioral
economics in order to nudge individuals to make decisions that better serve their
own and society’s interests.
The sixth principle can be mentioned as my favorite one, I liked topic most in this
book because it was directly connected to the profits , values and economy. The
title was given like an equation. PROFIT=ECONOMIC VALUE + SOCIAL VALUE.
the main idea of profit is to sell goods and services at a higher price than it costs
to produce. Production and Consumption encapsulate the total value that is
added by the firm. The 6th principle “argues that conceptualizing economic and
social value as independent constructs demonstrates a fundamental
misunderstanding of what profit represents. Although imperfect, profit is the
best measure we have of capturing the total value added by a specific company
and product during production and consumption. Rather than asking firms to
focus on profit maximization (which is both impossible to prove and unhelpful
because it distorts decision making), however, the goal of profit optimization
better reflects the value judgments that are made every day as firms balance
competing stakeholder interests. Even better, understanding the extent of value
added in terms of the separate processes associated with the production and
consumption of products and services provides a mechanism by which society
can more easily identify those behaviors that detract from, rather than add to,
overall value.“
The free market is not free, we can agree with this statement. In the seventh
principle we can meet such statement. Free market encourages firms to
externalize costs that are the brought by society rather than consumers.
At present our economic system allows firms to externalize costs to society that
are not included in the prices which are imposed to customers. The main
problem is not that this mechanism is not working, the problem is that all
relevant costs are not included in the prices that are imposed and if the prices
are collapsed the resulting economic exchange will also be collapsed. This is not
the only way that creates an artificial market for products currently being
manufactured and consumed, but it also creates artificial barriers to entry for
more competitive alternatives. Lifecycle pricing is the only way to solve the
problem, while company is “lifecycling prices” all related costs of production and
consumption are incorporated into the final prices charged.
And the last chapter I am going to discuss about is that Only business can save
the planet, I think This eighth chapter is directly connected to corporate social
responsibility. The environmental challenge has reached the point where
consumer-driven change is inadequate, while for profit firms were the main
cause of the problem, they are also the main hope for a solution. Scale is essential
and big companies MUST do much more if they want to create a sustainable
economic system. The core argument rests on the idea that scale is essential—
that the problem has reached a point where only substantial change will produce
meaningful effects and help avert the catastrophic outcome we are otherwise
hurtling toward. In this light, while for-profit firms are the main cause of the
environmental mess we face; they are also the main hope for a solution. There is
much work to do—both in terms of production and consumption—in order to
create a truly sustainable economic system.”

In conclusion, I’d like to repeat the above-mentioned, that I was so pleased to had
chance to listen to this amazing lecture and have kind of information about CSR
and problems connected to the Earth, society, companies etc.

For my homework I have used materials from “ Corporate Social Responsibility A


strategic perspective” By David Chandler and https://maxpeoplehr.com/spread-
love-corporate-social-responsibility/ , https://www.involvesoft.com/what-
does-csr-mean/

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