Taguchi Reliability
Taguchi Reliability
6.05 is also beyond the specification of 6.02 so we expect the Taguchi economic loss to be
high per part. For say 1,000 parts the L(x) = $17,000. If you know any 3 of the 4 Taguchi
model variables, you can solve for the fourth.
2. A quality characteristic has a specification (in inches) of 0.200 0.020. If the value of the
quality characteristic exceeds 0.200 by the tolerance of 0.020 on either side, the product
will require a repair of $150. Develop the appropriate Taguchi loss function.
3. Vehicle transmission repairs for part number TAC45123 are costly to replace. A highly
skilled mechanic must disassemble the tranmission. If the part fails while it is in warranty,
the manufactuerer pays the full cost of the repair to the garage or dealer that did the
repair. The manufacturer uses the Taguchi loss function to set specification for the part
with k = 40,000. The dimensions for the part are 1.0 ± 0.10 centimeters.
(b) If the manufacturer of the part paid the full warranty cost on 1,862 failures last year
worldwide, what is the total econonmic cost of failure?
(c) If the manufacturer improved process and equipment capability so the part
specfications changed to 1.0 ± 0.05 centimeters, what is the econonmic cost of one
failure?
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(d) Assuming failures were reduced by one half to 931 due to the more precise
specifications, what is the economic cost of failure?
(e) How much warranty cost is saved according to Taguchi esitmates by improving
specifications from ± 0.10 to ± 0.05?
RELIABILITY
4. The manufacturing of compact disks requires four sequential steps. The reliability of each
of the steps is 0.96, 0.87, 0.92, and 0.89 respectively. What is the reliability of the
process?
5. The service center for a brokerage company provides three functions to callers: account
status, order confirmations, and stock quotes. The reliability was measured for each of
these services over one month with these results: 90%, 80% and 96% respectively. What
is the overall reliability of the call center?
6. The system reliability for a two-component parallel system is 0.99968. If the reliability of
the first component is 0.992, determine the reliability of the second component.
7. The system reliability for a three-component series system is 0.893952. If the reliability of
the first and third components is 0.96 and 0.97 respectively, determine the reliability of the
second component.
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Using Series System Reliability:
0.893952 = (0.96)(p2)(0.97)
p2 = 0.96
8. Two cooling fans are installed in some laptop computers. Suppose the reliability of each
cooling fan is 0.98. What percent improvement in reliability does adding the second fan
provide?
9. Given the following diagram, determine the total system reliability if the individual
component reliabilities are: A = 0.94, B = 0.82, and C = 0.87. (Hint: Use Series System
Reliability and Parallel System Reliability and note that the reliabilities of the parallel
components are different.)
First find the reliability of the parallel subsystem BC: Reliability = 1 – (1 – 0.82)(1 – 0.87) =
1 – (0.18)(0.13) = 1 – 0.0234 = 0.9766. This is the composite reliability of collapsing B and C
into one part.
10. A mortgage loan approval process consists of three steps in series performed by clerks A,
B, and C. Errors are often made, and a study found that clerks A and B had an average
reliability of only 0.85, which results in the paperwork having errors, missing information,
and so on. Clerk C who performs the final review catches nearly all mistakes and has a
reliability of 0.99, but the work involved is causing a considerable backlog. After studying
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the process, the loan manager decided to add an additional clerk D with more experience
to each of the first two steps to check the work, having a reliability of 0.95 as shown in the
diagram below.
a. How much does adding this redundancy improve the reliability of the original process?
b. If, in addition to adding clerks D, the reliability of clerks A and B can be improved to 0.95
through better training, how much can the reliability be improved?
New process:
The reliability of this proves increased greatly due to the process improvement initiative.
Better hiring and/or training might be worth investing in to increase clerk reliability to 0.95.
Total system reliability increases from the original 0.715 to 0.9752. Wow! Of course, three
clerks were employed in the old system but five are needed in the new system.