C1: SAP Data Intelligence Platform

Michael Probst, Solution Advisor, SAP Switzerland

PUBLIC
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HAS NEVER BEEN MORE
VALUABLE
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DATA DRIVEN
Innovations
The Virtuous Cycle of Innovation

Cloud Platform
Best-in-class business platform
to accelerate new business application
development, extensions, and integration
across cloud, on-premise and edge devices Reimagined
Business
Processes
Generate Provides new level of
more high insights and automation
quality data for business processes

Data Management Big and Applied Intelligent Technologies

Diverse Intelligence
Unified data management Enterprise Ready Intelligent
Data
to capture real-time value from Technologies to experiment,
different types of data develop, support and scale ML/AI,
IoT and advanced Analytics based
Fuels ML/AI, IoT
solutions in one integrated offering
and advanced
Analytics solutions

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The Virtuous Cycle of Innovation

Cloud Platform
Best-in-class business platform
to accelerate new business application
development, extensions, and integration
across cloud, on-premise and edge devices Reimagined
Business
Processes
Generate Provides new level of
more high insights and automation
quality data for business processes

Data Management Big and Applied Intelligent Technologies

Diverse Intelligence
Unified data management Enterprise Ready Intelligent
Data
to capture real-time value from Technologies to experiment,
different types of data develop, support and scale ML/AI,
IoT and advanced Analytics based
Fuels ML/AI, IoT
solutions in one integrated offering
and advanced
Analytics solutions

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 9

Data enabled Innovations

SAP Leonardo  How SAP ML drives the intelligent enterprise:

Machine Learning
 Intelligent Applications
ML in-built to SAP Applications
Intelligent Applications

 SAP Data Intelligence: Enterprise machine

learning at scale, in production

Intelligent
 SAP Conversational AI: Interacting with
SAP Data Conver- Process computers using natural human language
Intelligence sational AI Automation
(RPA)
 Intelligent Robotic Process Automation:
Executing repetitive human tasks

 Key takeaways & Q&A

SAP Cloud Platform & SAP HANA

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Insight into the Intelligent Enterprise – Machine Learning

70+ unique
machine learning
enabled scenarios in
SAP by end of year
• automation
• user experience

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SAP Leonardo Machine Learning Applications
SAP Leonardo AI Business Services

Document Classification Document Information Service Ticket Intelligence Data Attribute Intelligent Invoice Processing Named Entity Recognition
Classification of Extraction Automatic ticket Recommendation Planned 19Q4 Planned 19Q4
unstructured Automatically extract classification and solution Automates creation, Recommendation of Locate and classify
documents information from recommendation maintenance, and accounting objects to named entity mentions in
unstructured documents management of semi-automate FI invoice unstructured text into
structured data processing pre-defined categories

Machine Learning Business Applications (embedded) Standalone Applications

GR/IR reconciliation Learning Recommender and Product Recommender Intelligent Accruals Cash Application Cash Application, add-on Intelligent Insights for
S/4HANA People Like Me C/4 Commerce - Planned S/4HANA - Planned Automatically match for contract accounting Procurement
Automates exception SuccessFactors Provides meaningful product Propose reliable payments with open Planned 20Q1 S/4HANA
handling processes for all Helps employees upskill and recommendations and of accrual amounts receivables and clear Automates clearing of Automates and
purchase order items grow with personalized improved search results in payments payments with open simplifies procurement
recommendations for learning web shop scenarios receivables processes
and career

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Data enabled Innovations

SAP Leonardo  How SAP ML drives the intelligent enterprise:

Machine Learning
 Intelligent Applications
ML in-built to SAP Applications
Intelligent Applications

 SAP Data Intelligence: Enterprise machine

learning at scale, in production

Intelligent
 SAP Conversational AI: Interacting with
SAP Data Conver- Process computers using natural human language
Intelligence sational AI Automation
(RPA)
 Intelligent Robotic Process Automation:
Executing repetitive human tasks

 Key takeaways & Q&A

SAP Cloud Platform & SAP HANA

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SAP Conversational AI provides a powerful, enterprise-grade platform

Accurate
NLP

Multilingual:
Any language

Multi-
Channel

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SAP Conversational AI
Example implementations in mission-critical processes

Hi, how much data did I What do you want to do:

spend last month? modify, suspend or cancel you
health insurance contract?
In March, you used 4,6Go of
data.
I want to modify my contract

How much did that cost?

Will your modifications
concern :
3Go of data were included in
- your mandatory health
your subscription, and the
1,6Go extra cost 8€. insurance (AOS/LAMal)
- your personal data (name,
address, etc)
Can I see March’s invoice?

my personal data

Type your message… Enter your message

SAP CAI manages 22% of all customer requests A Swiss insurance company allows customers to
for topics like invoices and PIN resets for one of modify contracts via the bot, so the service team
the largest telecom providers. avoids adding staff during peak periods.

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Data enabled Innovations

SAP Leonardo  How SAP ML drives the intelligent enterprise:

Machine Learning
 Intelligent Applications
ML in-built to SAP Applications
Intelligent Applications

 SAP Data Intelligence: Enterprise machine

learning at scale, in production

Intelligent
 SAP Conversational AI: Interacting with
SAP Data Conver- Process computers using natural human language
Intelligence sational AI Automation
(RPA)
 Intelligent Robotic Process Automation:
Executing repetitive human tasks

 Key takeaways & Q&A

SAP Cloud Platform & SAP HANA

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What is SAP Intelligent RPA?

Robotic Process Automation (RPA) accelerates digital transformation of business

processes by automatically replicating tedious actions that have no added value.

Attended Unattended

Partially automated process, where robots Fully automated process, where robots are
are co-working with humans, also called working autonomously with human
Robotic Desktop Automation (RDA) supervision only

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SAP Intelligent Robotic Process Automation
Unified cloud solution including on-premise automation tools

→ Third-party tools
→ Non-SAP systems
SAP C/4HANA → Legacy
applications
→ Web applications
→ Internet portals
Capture the Assemble Mimic the Check
process flow bots, add user and health and
and skills skills, APIs repeat expedite
SAP Leonardo Intelligent and triggers
Technologies

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Data enabled Innovations

SAP Leonardo  How SAP ML drives the intelligent enterprise:

Machine Learning
 Intelligent Applications
ML in-built to SAP Applications
Intelligent Applications

 SAP Data Intelligence: Enterprise machine

learning at scale, in production

Intelligent
 SAP Conversational AI: Interacting with
SAP Data Conver- Process computers using natural human language
Intelligence sational AI Automation
(RPA)
 Intelligent Robotic Process Automation:
Executing repetitive human tasks

 Key takeaways & Q&A

SAP Cloud Platform & SAP HANA

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 Enterprises are struggling with complexity

74% say their data landscape is so complex

that it limits agility

Data sprawl led to tool sprawl, causing siloed data and limited visibility
to global data assets

Source: SAP “State of the Big Data” study, KPMG CEO Outlook, Gartner, HBR
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Data deluge: Distributed landscapes, diverse data, manual siloed operations

Manual, single step systems and processes for

moving data are unable to deliver actionable
information instantly and automatically.
Data
cataloging Cloud
Datastores Customer
Speech
Experience
recognition
ETL
Data
masking
Data Event Stream Manufacturing
Applications Data ingestion processing & Supply Chain
Video Warehouses
processing
Data
replication
Data
cleansing Digital Core
Streaming Databases
Geospatial
processing Data analytics
ELT quality

Time People Engagement

Data series Graph
profiling processing
Image
processing
Text
analytics Network & Spend
Meta Data Management
management

Data Marts
Machine
learning
Third-Party Data
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 SAP Data Management
The Road to an Intelligent Enterprise

Data Lakes

Big Data
Explosion ‘Big Data
Warehouse’
Traditional Comprehensive
Data Warehouse Data Management

Advanced Analytics
Growth in
Cloud Technology Development Agility

Cloud
Databases

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Building Data Driven Applications with Intelligence

On-premise & public cloud

• Discover, refine, govern, orchestrate SAP Data Hub
any type, variety, and volume of data
across your distributed data
landscape
• Focuses on complex data
orchestration & pipelining

Intelligent
Cloud Service on SAP Cloud Platform Applications
• Includes all SAP Data Hub
functionality Feature Parity between
• Additional capabilities by GA SAP Data Hub OP &
SAP Data Intelligence cloud
 Jupyter Notebook integration
• Product update frequency
 Scenario manager to manage and deploy
ML models SAP Data Intelligence  Cloud updates once a quarter
 Operations cockpit – manage and monitor  OP updates twice a year
execution

Today Tomorrow
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Technical Overview
Building blocks

SAP Data Hub

SAP Data Discovery and Data Hub

SAP ERP Metadata Governance Hadoop
HANA Runtime
Orchestration & Data
SAP S/4HANA Cloud Storage
Pipeline

Connectivity,
SAP BW/4HANA Machine Learning
Integration, Ingestion

E x i s t i n g S ys t e m s D i s t r i b u t e d D a t a S ys t e m s

Holistic data Flow-based Enterprise and 3rd

landscape data processing party connectivity
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Predictive quality in manufacturing plant
The business objective: improving Quality Management process

Big and Diverse Applied Reimagined

Data Intelligence Business Processes

IR images of
components ML-based extraction Smart Quality App
of image features

Pressure sensor
measures

Predictive Analytics
Material
Master

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Use SAP Data Hub to reimagine your business processes using …

Business Application IoT Ingestion and Data Warehousing Data Science and
Transformation Orchestration Machine Learning

Streamline innovation Transform IoT event Build a multifaceted Streamline data science
initiatives around streams into data warehouse, and machine learning,
Business Applications, enterprise-ready across diverse and from modeling and
supporting enterprise data, and derive distributed data assets development to
transformation programs actionable insights operations, across all
enterprise data assets

Metadata Catalog and Governance

Automate metadata discovery, understand data sources, prepare and govern
according to data standards, privacy, and security
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27
Building Data Driven Applications with Intelligence

On-premise & public cloud

• Discover, refine, govern, orchestrate SAP Data Hub
any type, variety, and volume of data
across your distributed data
landscape
• Focuses on complex data
orchestration & pipelining

Intelligent
Cloud Service on SAP Cloud Platform Applications
• Includes all SAP Data Hub
functionality Feature Parity between
• Additional capabilities by GA SAP Data Hub OP &
SAP Data Intelligence cloud
 Jupyter Notebook integration
• Product update frequency
 Scenario manager to manage and deploy
ML models SAP Data Intelligence  Cloud updates once a quarter
 Operations cockpit – manage and monitor  OP updates twice a year
execution

Today Tomorrow
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SAP Data Intelligence
Architecture View
SAP Cloud Platform (Kubernetes Infrastructure) External Connections
Services SAP Data Intelligence
on Cloud
Platform Application Platfom / System Applications Data Lakes / Cloud Stores

Machine Learning Content

ML Scenario ML Operations SAP HANA

Jupyter Lab
Manager Cockpit

SAP S/4HANA
Data Governance Integration & Orchestration

Data
Metadata Access Pipeline Data SAP BW/4HANA
Preparation API Access
Management Governance Modeling Workflows
& Labeling

3rd Party Databases

Pipelines

SAP ABAP Messaging / Cloud Data ML Custom

Connectors Integration Streaming Integration Operators Code On-premise systems

Processing Runtime System Management

Queryable Tenant Monitoring & Content Internal

Warm Data Repository
Data Lake Management Logging Lifecycle HANA
Cache

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Creating customer specific Innovation - Generic with SAP Data Intelligence

Create powerful data pipelines to Harness the advanced machine learning Manage metadata across a
leverage your data projects and to content to accelerate and scale and diverse data landscape and
orchestrate the data processing automate your Data Science projects create a metadata repository

SAP Data Intelligence is a comprehensive solution to deliver

data-driven innovation and intelligence across the enterprise, unifying scalable
enterprise AI and intelligent information management.

Access & Govern & Prepare & Build scalable Deploy & integrate Monitor &
connect data discover data label data & flexible intelligent orchestrate
data pipelines applications the lifecycle
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And now what … ?

HANA Express (here)

Data Hub Developer Edition (here)
Vora GitHub Code Snipets (here)
HANA Academy on YouTube
Open SAP Course (here)

Self Learning Workshop SAP Tech Academy

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Vielen Dank!!
Kontakt:

Michael Probst
Solution Advisor
M. +41 79 277 72 43
E. [email protected]