BankRecr

uit
mentExam Boost(
BREB)

For
malLet
terFor
mat

Afor
mallet
terhasaf
ormatwhi
chneedst
obef
oll
owed.A t
ypi
calf
ormall
ett
er
f
ormati
s

Sender
’saddr
ess

Dat
e

Name/Desi
gnat
ionofAddr
essee

Addr
essoft
heAddr
essee

Sal
utat
ion

Subj
ect

Body–I
ntr
oduct
ion,
Cont
ent
,Concl
usi
on

Compl
i
ment
aryCl
ose

Si
gnat
ure/Nameoft
heSender

Desi
gnat
ionoft
heSender

f
ormal
let
terf
ormat

Ty
pesofFor
malLet
ter
sandFor
malLet
terFor
mat

A.Let
terofEnqui
ry

Ast henamesuggest sthistypeofl et

teri
sthesourceofcol
lecti
ngi nf
ormation.
Peopleusual l
yuseal etterofinqui
ryasoneoft hemostusedbusi nesslet
teror
for
mall etter
.Al et
terofinqui
ryhelpsapersontohav
einfor
mati
onlikesomecour se
orj ob inquir
y,prices ofservices and pr
oduct
s,ter
ms and orders orwor ki
ng
agreement setc.Onemustal wayskeepinmind

Gi
veabr
iefi
ntr
oduct
ionabouty
our
sel
f

I
ncl
udet
henameoft
heor
gani
zat
ion(
ifpossi
ble)

Pr
ovi
decl
eardet
ail
saboutt
hear
eaofi
nqui
ry

Pr
esenty
ourquer
iesanddoubti
nacl
earandunder
standabl
efor
m

Ment
iont
hedeadl
i
nesbywhi
chy
ouneedt
hei
nfor
mat
ion

Lear
nmor
eaboutt
heBusi
nessLet
ter
sher
ewi
thexampl
esi
ndet
ail
.
 BankRecr
uit
mentExam Boost(
BREB)

Thef
ormatoft
hisl
ett
eri
sthesameast
hef
ormal
let
terf
ormat
.

Sampl
e

16Ri
ngRoad

Nagpur–01

Nov
ember30,
20xx

TheDi
rect
or

ABCCl
asses

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:Enqui
ryaboutCATCoachi
ngCl
asses.

Thi
si swi
thr efer
encetoy ouradvert
isementint he‘TheTimesofI ndia’forCAT
Coachi
ngclasses.IhavepassestheB.Sc.degreeexaminati
onwit
hStatisti
csasthe
mainsubj
ect.Iam keenonjoi
ningyourinst
it
uteforthecoachi
ngcl
asses.

Kindl
yletmeknow aboutt heprocedur
eofappl yingforthequal
ify
ingtestandits
date.Iwoul
dalsoliketoknowt hedurat
ionofthecoachingprogr
amme, thedurat
ion
andt henumberofcl assesperweekal ongwi ththeav ai
l
ablemodeofcl asses.
I
nf or
mati
onaboutt hefeespayableandt hestudymat er
ial
sishighlyappr
eciat
ed.
Couldyoupleasesendmeacopyofy ourprospectus?

Iwoul
dli
ket
oenr
ollassoonaspossi
ble.Yourear
lyr
esponsewi
l
lenabl
emet
o
 BankRecr
uit
mentExam Boost(
BREB)

deci
def
ast
.

Thanki
ngy
ou.

Wi
thki
ndr
egar
ds

XYZ

Br
owsemor
eTopi
csunderWr
it
ingFor
mal
Let
ter
s

For
mal
let
ter
sandPoi
nter
sforFor
mal
Let
ter
s

For
matofFor
mal
Let
ter
s

Lear
nmor
eaboutFor
mat
sofResumeher
eindet
ail
.

B.Or
derLet
ter

Whenabuyerneedstoordersomegoods,
hewr
it
esanor
derl
ett
ert
othesel
l
er.The
t
hreemai
npartsofthi
slet
terare

Thedetai
l
soft heit
emsorthegoodsbei
ngorder
edmustbeclear
lystat
ed.I
tmust
havecomplet
einfor
mat
ionl
i
kethequanti
tyoft
hegoods,
modelnumber(i
fpossi
ble)
,
etc.

Theinfor
mat i
onrelat
edt ot
heshi
ppingmustalsobeclearl
ygiv
en.Themodeof
shi
pping,shi
ppi
nglocati
onandt
hedesir
eddat
eforthegoodstobeshi
ppedmustbe
cl
earl
ystated.

Theinqui
ryr
elat
edpaymentwhetheri
tisthemodeofpayment
,dateofpay
mentor
ter
msandconditi
onsr
egar
dingpaymentshoul
dbecl
earl
ymenti
oned.

Let
’sl
ookatt
hef
ormatwi
thanexampl
e.

Sampl
e

NewEr
aBusi
ness

16Ri
ngRoad

Del
hi–01
 BankRecr
uit
mentExam Boost(
BREB)

Nov
ember30,
20xx

TheManager

WoodsandWor
lds

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:Pl
aci
ngor
derf
orf
urni
tur
e.

Aswehavediscussedtel
ephoni
cal
ly
,onbehal
fofourcompanyIl
i
ket
opl
acean
i
mmedi
ateor
derf ort
hesuppl
yofthefol
l
owi
ngsetoff
urni
tur
e.

Model
No. Nameoft
heI
tem Quant
it
y

1254 Chai
r 25

1478 Chai
r 12

2148 Conf
erenceTabl
e 03

4615 Tabl
e 50

2418 Sof
a 02

Aswehav edi
scussed,wear esendi
ngademanddraf
tofRs.20,
000asadvance
payment.Ther
estwillbepaidatthet
imeofdel
i
ver
y.Ki
ndl
yshi
ptheabov
eorderat
theabov
e-menti
onedaddress.

Ki
ndlyadher
etot
het
ermsoft
heagr
eement
.Wehopet
orecei
vet
heor
deri
nfour
worki
ngdays.
 BankRecr
uit
mentExam Boost(
BREB)

Thanki
ngYou.

Your
str
uly

XYZ

HR

C.Let
terofCompl
aint

Supposeyouplacedanorderofsomeitems.Thequal
it
ypromi
sedandthequal
it
yof
theit
emsr ecei
vedisnotthesame.Whatwi l
lyoudo?Youeit
herwanttorepl
ace
them orwantyourpaymentback.How cany oudoso?Thisi
swheret hel
ett
erof
complai
ntcomesi nt
opl
ay.Whil
ewr i
ti
ngthi
stypeofl
ett
er,

Onemustcl
ear
lypr
ovi
det
hedet
ail
soft
hepr
obl
em f
aced

Tel
lwhatact
iony
ouwantt
obet
aken

Provi
deinfor
mati
onlikethedateofar
ri
valofor
der
s,or
dernumber
,ort
hedet
ail
sof
theprev
iouscompl
aint(i
fany)

Gi
veadeadl
i
net
orespondwi
thi
n

At
tachacopyoraspeci
menoft
hei
nvoi
ceoranyot
herr
ecei
pt

Usepol
i
tey
etasser
ti
vewor
dsr
egar
dingcompl
ainti
ssue

Nev
erexcuseormakeanyal
l
egat
ionbysel
f

Let
’sl
ookatt
hef
ormatwi
thanexampl
e.

Sampl
e

NewBusi
nessWor
ld

16Ri
ngRoad

Del
hi–01

Nov
ember30,
20xx
 BankRecr
uit
mentExam Boost(
BREB)

TheManager

ABCSt
ati
onar
yKi
ng

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:Compl
aintagai
nstOr
derNo.S/
24-
201S-
1147.

Thisiswit
hreferencetot heOr derNo.S/ 24-
201S-1147placeonNov17,20xx.The
orderconsi
stsofl et
terheadandbusi nesscards.Aspert heagreement,wewere
promisedofreceiv
ingtheor derlatestbyNov22,20xx.Firstofal
ltheorderdi
dnot
reachinti
me.Also,thequal i
tyofthepaper sanddesignselect
edf
orbusinesscar
ds
i
snotmat chi
ngwi t
ht heselectedone.

Wehavefacedalotofembarr
assmentandi
nconv
eni
enceandourr
eput
ati
oni
sat
st
akei
ntheeyesofourcl
i
ent
s.

Kindl
yensur
et hattheorderwil
lberepl
acedl atestbyDec4,20xx,fai
l
ingwhich
paymentwil
lbestoppedorthewil
lbecancel
led.Isincer
elyr
equesty
outolooki
nto
thematt
eranddot heneedf
ulassoonaspossibl
e.

Thanki
ngy
ou.

Your
str
uly

XYZ

Gener
alManager
 BankRecr
uit
mentExam Boost(
BREB)

D.Repl
ytoaLet
terofCompl
aint

Supposesomet i
meyourecei
vedalett
erofcompl
aintandyouwanttorepl
yt oi
t.Iti
s
mosti mport
anttotrytolookaft
ersuchcomplaintsast heymaycosty ouy our
/
organi
zati
on’
sreput
ati
on.Howwillyoudoso?Howcany ouprov
idebet
tercust
omer
servi
ces?Iti
simpor
tantf
oryouto

Cl
ear
lyaddr
esst
hepr
obl
em andt
het
roubl
ecost
stot
hecust
omer

Apol
ogi
zef
ort
heer
rorony
oursi
de

Clear
lyst
atethecour
seofact
ionsy
ouwi
l
ltakef
ort
hear
iseni
ssuesandt
het
ime
unti
lyouwil
ldoso

Assur
ethecust
omerf
ornomor
efut
uregr
iev
ancesandt
roubl
es

Bev
erycl
earandspeci
fi
caboutev
erydet
ail

Thef
ormatoft
hisl
ett
eri
sthesameast
hef
ormal
let
terf
ormat
.

Sampl
e

ABCSt
ati
onar
yKi
ng

35Pat
elSt
reet

Del
hi−18

December02,
20xx

TheGener
alManager

16Ri
ngRoad

Del
hi–01

DearSi
r,

Sub.
:Repl
ytot
hecompl
aintagai
nstOr
derNo.S/
24-
201S-
1147.
 BankRecr
uit
mentExam Boost(
BREB)

Thi
siswithr
efer
encetoyourOr
derNo.S/
24-
201S-
1147whi
chy
oupl
acedwi
thour
companyonNov17,20xx.

Wesincer
elyapol
ogi
zetoy
oufort
hei
nconveni
encecaused.Ri
ghtnowwearefaci
ng
probl
emswithsuppl
yfr
om t
hemanuf
act
urer’
send.Al
so,wearefloodedwi
thalar
ge
numberoforder
s.

Wear
etaki
ngst epsinr
egardtoyourcomplai
ntandweensur et hatwewil
lrepl
ace
t
heor
derl
atestbyDec05,20xxal
soasimil
arproblem doesnotoccuri
nfut
ureagain.
Wewoul
dappreciat
eyoursuppor
tonthi
smat t
er.

Thanki
ngYou.

Your
sTr
uly

QPR

Manager

E.Pr
omot
ionLet
ter

Thistypeoflet
tersmai nl
yref
erstotheoneofpromoti
ngnewdev el
opmentsandup-
gradati
on.Thepr omotioncanbeofanythi
ngnewopeningofanewbr anchorshow-
rooms, newschemes, oranyotherpr
omoti
onaldi
scount
s.Foranypromoti
onall
ett
er,
i
tisv er
yimportantto

Usecl
ear
,def
ini
tet
erms

Pr
operuseofpunct
uat
ionsandcor
rectspel
l
ing

Av
oidsl
ang,
fancyt
ermi
nol
ogi
esofj
argon

Cl
ear
lydi
scusst
hepr
omot
ion

Av
oidt
heuseofabbr
evi
ati
ons

Let
’sl
ookatt
hef
ormatwi
thanexampl
e.

Sampl
e
 BankRecr
uit
mentExam Boost(
BREB)

ABCGr
oupofCompany

16Ri
ngRoad

Del
hi–01

Nov
ember30,
20xx

TheManager

XYAAgency

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:NewBr
anchatQPRCol
ony
.

Wearegladt
oannouncethegrandopeni
ngofanewbr
anchofourcompanyi
nQPR
Col
ony,
Delhi
onDec05,20xx.

Asar espect
edclient,weareextremelydel i
ght
edtoinformyouthatthi
sbranchis
al
sofull
yeffi
cient
.Itoffer
svari
oussolutionstoyourpr
oblemsandanythingt
hatyou
wouldaskf or
.Wear ededicatedtopr ovidi
ngy ouwit
ht hebestser
v i
cethatyou
deser
ve.

Wewoul
dbeveryhappytohav
eyouasourguesti
nourbr
anchandencour
agey
out
o
f
indmor
eofourproduct
s.

Looki
ngf
orwar
dtoy
ourv
isi
ttoournewbr
anch.

Thanki
ngy
ou.
 BankRecr
uit
mentExam Boost(
BREB)

Your
str
uly

XYZ

HR

F.Sal
esLet
ter
s

Theselett
ersarewr i
ttentotellaboutaproducttot
hecustomer swit
hani ntenti
onof
sell
i
ngit.Asaleslett
erhelpsint hesal
epr omoti
onandpresent
ingint
roductoryoffers.
Itmakesi teasyt o understand the f
actsand fi
gures and al
so str
engt hen the
part
nershi
pandt hejointventures.Whil
ewr i
ti
ngasaleslet
teronemustkeepi nmi nd
thefol
l
owi ngpoints:

Thel
anguagemustbef
ormal

Onl
yuseeasyandcl
earl
anguage

Av
oidsl
anganduseofabbr
evi
ati
ons

Thecont
entmustbecl
ear
,conci
seandunder
standabl
e

Av
oidaddi
ngext
radet
ail
sori
nfor
mat
ion

Payat
tent
iont
owar
dst
het
arget
edaudi
ence

Pr
ovi
dedet
ail
s,f
eat
ures,
usesofanewl
ylaunchedpr
oduct

Thef
ormatoft
hisl
ett
eri
sthesameast
hef
ormal
let
terf
ormat
.

Sampl
e

ABCBank

16Ri
ngRoad

Del
hi–01

Nov
ember30,
20xx

TheManager
 BankRecr
uit
mentExam Boost(
BREB)

XYZAgency

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:Av
ail
abi
l
ityofnewschemeofanaut
omobi
l
eloan.

Itprov
idesuswi t
hi mmensepleasur
et oinf
ormyout
hatwehavelaunchedanew
schemef oranautomobi
lel
oan.Asar espect
abl
eandt
rust
edcl
i
ent
,wear eprov
idi
ng
youwiththedetai
l
softhi
sscheme.

I
twi l
ltakeonl
yacoupleofmi nutestocompl et
eallthefor
mali
ti
es.Ther ateof
i
nter
estoftheloani
salsoverylow compar
edt otheschemesofotherbanks.The
bankalsopr
ovi
desanoppor
tunit
ytobuyorsell
anyoftheautomobi
l
es.

Al
lotherinf
ormat
ioniskeptst
ri
ctl
yconf
ident
ial
.Thi
sser
vicei
sfastandf
reeandwe
wi
llprov
ideyouwitht
heservi
cewithi
n24hours.

Wewi l
lhi
ghlyobl
i
getohelpyoutoclearanyofy
ourdoubt
s.Fr
eef
eelt
ocont
actus.
Looki
ngforwar
dtohearf
rom yoursi
de.

Thanki
ngy
ou.

Wi
thr
egar
ds,

KLM

BankManager
 BankRecr
uit
mentExam Boost(
BREB)

G.Recov
eryLet
ter
s

Therear esomet i
meswhenacompanyoranor gani
zati
onneedst ocollectmoney
from aclientoracustomer .Theintent
ionbehindwr i
ti
ngrecoveryl
ett
ersistorecover
themoneyf ormt hecustomerwi thoutbotheri
ngorannoy i
ngt hecl
ient
.Thi sty
peof
l
et t
erincl
udesdet aili
nformationregar
dingtheamountofuncl earpayment ,l
astdate
ofpaymentoft heamount ,thedetai
lofthelegalacti
onincaseofnon-paymentoft he
dues.Althoughi ti
sar ecoverylet
ter
,onemustal wayskeepinmi nd

Ther
emai
ndermustbei
nthepol
i
tel
anguage

Thedetai
l
edi
nfor
mat
ionandt
her
easonsmustbecl
earandunder
standabl
ebyt
he
cl
ient

Thel
anguageshoul
dbef
ormal

Provi
dethedet
ailofl
egalact
ioni
ncaseofnon-
pay
mentoff
urt
herdel
ayi
ncl
ear
ing
thedues

Let
’sl
ookatt
hef
ormatwi
thanexampl
e.

Sampl
e

ABCBank

16Ri
ngRoad

Del
hi–01

Nov
ember30,
20xx

TheManager

XYAAgency

35Pat
elSt
reet

Del
hi−18

DearSi
r,

Sub.
:Remi
nderf
orpay
ingdues.

Thisistoremi
ndy outhaty
ouror
ganizat
ionhast
akenaloanofRs.2crorestwo
yearsbackonJune18.Aspert
heagreementandl
oangui
deli
nes,oncompl
eti
onof
 BankRecr
uit
mentExam Boost(
BREB)

oneandahalfyear,
y ouwoul
dneedt
opaybackt
he80%oft
hepr
inci
palamountwi
th
theappr
opr
iat
einterest.

Si
ncenowwehav
er ecei
vedjust50%oft hepr
inci
palamount
.Ast hepay
menti
sdue
si
ncel
ong,
wewouldappreci
ateifyousendthechequeimmediat
ely.

Ir
equestyou to ki
ndl
yl ooki
ntothe matt
erwi t
hinthe nextsi
xworking day
s.
Ot
her
wise,
str
ictl
egalact
ionwil
lbet
aken.Ki
ndlyacknowl
edgethematt
er.

Thanki
ngYou.

Your
sSi
ncer
ely

FMG

Manager
 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

ব াংক ির ট নর Business Letter Format

Business Letter অ নকভা ব লখা যায়। ত ব ব াং কর ির টন পরী ায় সাধারণত দু

ই ধর ণর
Business Letter আস ত দখা যায়। যমন-

১। Institution to Person

২। Person to Institution

১। Institution to Person: এই টাই পর Business Letter সাধারণত িত া নর প া ড লখা

হয়।

ক. পরী ার খাতায় আপিন প াডিট তির ক র িদ ত পা রন এভা ব-

জনতা ব াংক িলিম টড

জনতা ভবন ক পা রট শাখা

১১০, মিতিঝল, বা/এ

ঢাকা-১০০০

ফান: ই মইল:

সূ: জিবিসিব/ এলিস/মইন/২০১৮-২১ তািরখ: ২৯/০৫/২০১৮

(ব াখ া: সূিট আস ল পরবত ত চনার জন Meaningful য কান িকছই হ ত পা র। এখা ন

জনতা ভবন ক পা রট শাখা কই সং প জিবিসিব িল খিছ। য হত এলিস িবষয়ক তাই এলিস
িল খিছ। িযিন এলিস খু
ল বন তার নাম িল খিছ। ২০১৮ হ এলিস খালার বছর। ২১ হ
২০১৮ সা লর ২১ ন র এলিস। আর তািরখটা হ ব Business Letter ইসু
র তািরখ।)

খ. যা ক িত া নর প থ ক Business Letter লখা হ তার পূ

ণা িঠকানা। যমন-

মাঃ মইন খান

২১/১২ কাওরান বাজার

ঢাকা

গ. সং প িবষয় িশ রানাম িদ য় লখা। যমন-

িবষয়: এলিস স িকত য়াজনীয় ডকুম স সরবরাহ স ।

ঘ. স াধন করা। এ কমা(,) ব বহার না ক র কালন(:) ব বহার কর বন। ত ব কমা(,) এর

ব বহার চিলত। যমন-

Dear Mr. Moin:

ঙ. বিড। যিদ িম. মইন আ গই এলিস খালার আ বদন ক র থা ক তাহ ল সই আ বদ নর

reference িদ য় কর বন। যমন-

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

In reference to your letter dated 29/08/2018 … … …

বিড ত আপিন য়াজনীয় সংখ ক প ারা কর ত পা রন – কান সমস া নাই।

ত ব শষ প ারািট হ ব আপনার Concluding Para. এই প ারা ত আপিন আস ল কী চান বা কী

কর ত হ ব তা জািন য় শষ কর ত হ ব। যমন-

Under the circumstances, you are advised to send the required documents and help
us to finish the procedure of opening the L/C.

চ. Business Letter িটর Concluding Para লখার পর য়াজন অনু

যায়ী িলখু
ন-

Sincerely,/ ধন বাদা ,/ আপনার িব , – ইত ািদ।

ছ. Sincerely,/ ধন বাদা ,/ আপনার িব , – এর কবলই িন চ িসগ নচার িদ বন। িসগ নচা রর

িন চ আপনার পু রা নাম, ডিজগ নশন ইত ািদ িদ বন।

জ. ‘ছ’ অংশ শষ হ য় যাওয়ার পর, আপিন যিদ Mr. Moin ক কান Attachment পাঠা ত চান
তাহ ল তা মানু
সা র উ খ ক র িদ বন। যমন-

Attachment:

1.

2.

ঝ. য হত এটা একটা Business Letter, আপনা ক এই লটারিটর িসিস(কাবন কিপ) সংি

আ রা দুয়কটা িডপাট ম পাঠা না লাগ ত পা র। স , Attachment এর িন চ এভা ব
িলখু
ন-

িলিপ:
CC/অনু

1. Designation, Dept No, Full Address.

2.

আপিন চাই ল খাম িদ তও পা রন, নাও পা রন। কারণ, এখন Business Letter ই মই লও দয়া
হয়। তাই খাম দয়াটা আবশ ক নয়। িন চর ছিবটা দখু
ন-

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

এ তা গল Institution to Person Business Letter। এবার আিস Person to Institution

Business Letter এর । তার আ গ মাথাটা পির ার করার জন একট হ স নই।

২। Person to Institution: আপিন যিদ Institution to Person এর Format টা ভালভা ব বু

ঝ
থা কন, তাহ ল Person to Institution Business Letter আপনার জন ডাল-ভাত। তারপরও
একট ি য়ার কির-

ক. এই টাই পর Business Letter এর আপনার প া ডর কান য়াজনীয়তা নই। আপিন

লটা রর তই আপনার িন জর ফু ল Address টা িদ বন। যমন-

মাঃ মইন খান

২১/১২ কাওরান বাজার

ঢাকা

ফান:

ই মইল:

খ. কা র ডট িদ বন। যমন-

১৮ আগ , ২০১৮

গ. যা ক িলখ ছন তার নাম/ ডিজগ নশন, কা ািনর নামসহ পূ

ণা িঠকানা। যমন-

ম া নজার/ইনচাজ/উপ-মহাব ব াপক

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

জনতা ব াংক িলিম টড

জনতা ভবন ক পা রট শাখা

১১০, মিতিঝল, বা/এ

ঢাকা-১০০০

ফান:

ই মইল:

ঘ. সং প িবষয় িশ রানাম িদ য় লখা। যমন-

িবষয়: আপনার শাখায় একিট এলিস খালার আ বদন।

ঙ. স াধন করা। এ কমা(,) ব বহার না ক র কালন(:) ব বহার কর বন। ত ব, কমার ব বহার

চিলত। যমন-

ি য় ম হাদয়:/ম হাদয়:/Dear Sir:

চ. বিড। যিদ আপিন আ গই এলিস খালার আ বদন ক র থা ক তাহ ল সই আ বদ নর

reference িদ য় কর বন। যমন-

In reference to my letter dated 29/08/2018 … … …

যিদ এটা আপনার শ আ বদন মা ন থম আ বদন হয় তাহ ল reference এর কান য়াজন

নই। বিড ত আপিন য়াজনীয় সংখ ক প ারা কর ত পা রন – কান সমস া নাই।

ত ব শষ প ারািট হ ব আপনার Concluding Para. এই প ারা ত আপিন আস ল কী চান বা কী

কর ত হ ব তা জািন য় শষ কর ত হ ব। যমন-

Under the circumstances, I request you to take necessary action in opening the L/C
and oblige thereby.

ছ. Business Letter িটর Concluding Para লখার পর য়াজন অনু

যায়ী িলখু
ন-

Sincerely,/ ধন বাদা ,/ আপনার িব , – ইত ািদ।

জ. Sincerely,/ ধন বাদা ,/ আপনার িব , – এর কবলই িন চ িসগ নচার িদ বন।

িসগ নচা রর িন চ আপনার পুরা নাম িদ বন।

ঝ. ‘জ’ অংশ শষ হ য় যাওয়ার পর, আপিন যিদ ম া নজার/ইনচাজ/উপ-মহাব ব াপক ক

য়াজনীয় Attachment পাঠা ত চান তাহ ল তা মানু
সা র উ খ ক র িদ বন। যমন-

Attachment:

1.

2.

ঞ. এই Business Letter এ আপনার িসিস(কাবন কিপ) পাঠা নার কান য়াজন নই।

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

এই হল আপনার ব াং কর ির টন পরী ায় আসা Business Letter এর Standard Format. উভয়

ই, প ারা লা Left Alignment এ িলখ বন। িন চর ছিব ত দখু
ন। আরও ি য়ার হ য় যা ব।

Business Letter বাংলা হাক আর ইং রিজ হাক বা মা ািরন- Format এটাই। ভাষাটা হ ব
ফরমাল, বা ল বিজত এবং To the Point.

এবার কথামত ব াং কর কান শাখায় একিট এলিস খালার আ বদনপ Person to Institution
এর Format অনু
যায়ী িল খ িদলাম।

: আপিন মাঃ মইন খান। জনতা ভবন ক পা রট শাখায় একিট এলিস খালার জন একিট
আ বদনপ িলখুন।

(এলিস(Letter of Credit): এক দশ থ ক অন দ শ পণ সাম ী আমদািন ক র মূ ল পির শা ধর

বা র ািন ক র মূল হ ণর সব চ য় িনরাপদ মাধ ম হ লা ব াংক। আর ব াং কর মাধ ম
িব দশ থ ক পণ আমদািন বা িব দ শ পণ রফতািনর য ি য়া সটা হ লা Letter of Credit বা
এলিস। )

উ র:

মাঃ মইন খান

২১/১২ কাওরান বাজার

ঢাকা

ফান:

ই মইল:

১৪ জু
লাই, ২০১৮

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

 ৭৫ িট ফাকাস রাইিটং প ত Bank Recruitment Exam Boost প জ য়ন ক রন

ম া নজার/ইনচাজ/উপ-মহাব ব াপক

জনতা ব াংক িলিম টড

জনতা ভবন ক পা রট শাখা

১১০, মিতিঝল, বা/এ

ঢাকা-১০০০

িবষয়: আপনার শাখায় একিট এলিস খালার জন আ বদন।

ম হাদয়,

যথািবিহত স ান দশনপূ বক জানাি য, আিম মাঃ মইন খান, িপতা-আ: মিজদ খান আপনার
শাখায় একিট চলিত িহসাব ন র … … গত ৬মাস ধ র পিরচালনা ক র আসিছ। আমার িহসা বর
বতমান ি িত … … টাকা (… … ডলার সমমান)। আপনার অবগিতর জন জানাি য, আিম
আপনার শাখার মাধ ম ০% ( ন ) মািজ ন ীল া থ ক ১০০ টন মসলা আমদানী কর ত চাই। এ
িবষয়ক সম কার ব য় আমার উি িখত িহসাব থ ক িনবাহ করা হ ব। ই তাম ধ ীল ান
র ানীকারক িত ান মসলার দাম ও নমু নার িববরণ িদ য় এলিসর মাধ ম মূল পির শাধ করার
শ ত আমা ক Proforma Invoice রণ ক র ছ।

এমতাব ায়, ীল া থ ক ১০০ টন মসলা আমদানী করার জন আপনার শাখায় … … ডলার

মূ
ল র একিট এলিস খালার য়াজনীয় ব ব া হ ণর অনুরাধ জানা না হল।

উ খ য, এলিস খালার য়াজনীয় কাগজপ এতদস রণ করা হল।

ধন বাদা ,

GBb Lvb

( মাঃমইন খান)

সংযু
ি :

১. ীল ান র ানীকারক দ Proforma Invoice;

২. Import Registration Certificate;

৩. Business Identification Number;

৪. Trade License;

৫. TIN Number;

৬. সব শষ TIN Certificate;

৭. গত ৬মা সর ব াংক টম ;

৮. Voter ID Number.

িবিভ বই য়র আপ ডট কিপর িপিডএফ , া লশন, লটার রাইিটং

Write a letter to a bank customer declining his loan application on the ground that his salary position
does not allow the bank to sanction him the loan

Sonali Bank Limited

Jatrabari Branch
Jatrabari, Dhaka 1205
Telephone: 02-9562 Fax: 02-9563
Email: [email protected]

Our Ref: Decline/Consumer (P-36)/09

Thursday, May 21, 2009

Mr. Golam Mustafa

37 South Jatrabari,
Dhaka 1205

SUB: YOUR APPLICATION FOR A LOAN OF TK 75,000

Dear Sir,

It is our pleasure to find you as one of our very old and valued clients. We hope, you will continue
enjoying our personalized services as to your banking needs.
You have applied for a loan of Taka 75,000 to buy one motorcycle under our ‘Consumer Credit
Scheme’, which is a very popular collateral-free loan program.
One borrower, under this program, has to submit to us a number of undated cheques of his bank
account written in favor of our bank in advance and duly signed, which we are supposed to use for
settlement of the loan, if the borrower ever fails to adjust his or her
debts.
Salaried people whose monthly salaries are commensurate with monthly repayment installments of
the proposed loan are eligible to avail of this loan facility.
As we have found out, your present monthly basic salary is Taka 16,000 and your takehome pay (after
adjustments of cuts by your employer) is Taka 9,000. In no circumstances we can ask you to pay more
than TK 3,600 as loan installment. Because, at least Taka 5,400 (one-third of your basic pay) must be
at your hand to defray your own personal financial needs.
If you avail of Taka 75,000 to be adjusted in five years, your monthly installment for adjustment of
the loan will be around Taka 6,700, which does not cover by what you are now drawing as your take-
home pay. We are extremely sorry to regret your loan application.

Abdul Quiyum
Manager

1
Write to the Head Office of your bank requesting specific amount of budget allocation for purchasing
furniture for your branch

IFIC Bank Limited

Shantinagar Branch
Dhaka 1005
Telephone: 02-7163 Fax: 02-7164
Email: [email protected]

Our Ref: Budget/Supplement/09

Friday, May 22, 2009

Executive Vice President

IFIC Bank, Head Office,
Common Service Department
Motijheel, Dhaka 1000

SUB: SUPPLEMENTARY BUDGET FOR PURCHASE OF FURNITUR

Dear Sir,

You would be happy to learn that our Branch made a net profit of Taka 14 crore in the last year ending
December 31, 2008. We are the leading bank branch in and around Shantinagar and Mogbazar areas
and the number of our clients and customers is increasing at exponential rate. On an average, 200
customers visit our branch everyday.

We are facing acute shortage of furniture to cater to our needs both for our clients and our back
office personnel. There has not been any addition of furniture in our branch since its inception in the
year 1998.

Now that OTOBI, a reputed furniture manufacturer in our country, has offered 15 percent discount
on office furniture we request to your esteemed authority to allot in favor of our branch a
supplementary budget of Taka 3 lac on account of furniture so that we can furnish our branch with
adequate furniture befitting our corporate environment.

Thank you so much, sir.

Sincerely,

Maswood Alam Khan

Manager

2
As a manager of a particular branch of a bank write a letter to the proper authority of your Head
Office describing the bright sides of opening foreign currency accounts in your bank.

Shahjalal Bank
Ambarkhana Branch, Sylhet
Telephone: 04-33214 Fax: 04-33215
Email: [email protected]

Our Ref: Suggestion/FEX/03/09

Monday, May 18, 2009

General Manager
Shahjalal Bank
Head Office, International Division,
12, Dilkhusha Commercial Area, Dhaka 1000

SUB: OPENING OF F.C. ACCOUNTS IN AMBARKHANA BRANCH

Dear Sir,
As you know, our branch has already achieved all its business targets of the current year seven
months ahead of the annual closing due on 31 December 2009.

You would be excited to learn that when in the beginning of this year the number of savings accounts
was 1,900 and that of current accounts only 56 our branch can now pride over its present number of
accounts, which is 4,500 savings accounts and 1,200 current accounts. Our total deposit as on April
30 stands at Taka 60 crore while our total advance stands at Taka 22 crore.

As everybody knows, Sylhet is famous as the richest abode in Bangladesh for expatriates working
abroad. All the branches of all the commercial banks in the entire Sylhet Division are dependent on
Sylheti wage earners for building their deposit bases. Those bank branches, which offer the privileges
to expatriates to open their F.C. accounts, are gaining the best fruits in their deposit hunting.

We would be immensely benefited if your esteemed authority could arrange permission from the
central bank for authorizing our branch at least to open F.C. accounts of Bangladeshi expatriates as a
special consideration, if at this moment our branch is not given A.D. license to operate other foreign
exchange businesses.

Thank you so much.

Sincerely,

Niamot Ali Chowdhury

Vice President and Manager

3
Write a letter as a customer to the bank for rescheduling your loan repayment program for some
specific genuine reasons

Bright Poultry
13 Feku Ustagar Lane
Narinda, Dhaka 1204
Telephone: 02-716038 Fax: 02-716038

Our Ref: AB/Resheduling/01/09

Thursday, May 21, 2009

The Manager
Agrani Bank plc
Narinda Branch
Dhaka 1204

SUB: RESCEDULING OF OUR LOAN REPAYMENT INSTALLMENTS

Dear Sir,

We are grateful to your esteemed bank authority for sanctioning a term loan of Taka 25 lac in favor
of our firm “Bright Poultry” in 2008. As you will find in your records we paid our loan installments
regularly for the last 15 months.

As ill luck would have it, on the ground of epidemic ‘bird flue’ we were compelled by the concerned
authority to cull our 3,700 chickens and the government has not yet given any compensation on that
account.

In such circumstances it is not possible for us to repay the quarterly installments regularly. The due
date of the next installment of Taka 3,75,000 is June 16, 2009. We would be highly obliged if your
authority could grant rescheduling the term loan to our firm to be adjusted in nine years instead of
in five years so that our quarterly installment stands at not more than Taka 2,00,000.

Thank you so much.

Sincerely,

Sadananda Paul
Managing Director

4
Write a letter of thanks to a good account holder for maintaining fair banker-customer relationship
during the last few years.

Agrani Bank Ltd.

Nawabpur Road Branch
Dhaka 1000
Telephone: 9552953 Fax: 9552954
Email: [email protected]

Our Ref: Thanks/SB34 5569 0121/09

Thursday, May 21, 2009

Mr. & Mrs. Abdul Karim

34 Nawabpur Road
Dhaka 1000

SUB: INVITATION TO LUNCH

Dear Mr. Karim,

Thank you very much for your opening a Savings Account with our Branch about five years back.

We have arranged a lunch in honor of those of our clients who have fairly been maintaining their
accounts with our branch for five years and more. We would be happy if you along with your wife
could grace the luncheon ceremony to be held at Hotel Purbani at 1330 HRS on Friday, 29 February
2009.

Customers like you are our strength and pride.

Please contact us anytime if we can help you in any way.

Yours sincerely,

S. A. Chowdhury
Manager

5
As a manager of your bank, write a letter to the proper authority requesting him to take proper step
to introduce computer system in your bank to expedite the banking works.

Rupali Bank
Srinagar Branch
Dhaka
Telephone: 0752-232451 Fax: 0752-232451

Our Ref: Suggestion/Comp/13/09

Monday, May 18, 2009

The General Manager

Administration Division
Rupali Bank, Head Office,
Dhaka 1000

SUB: INTRODUCING COMPUTER SYSTEM IN OUR BRANCH

Dear Sir,

With due respect to your esteemed authority we like to inform you that our Srinagar Branch had
earned a net profit of only Taka 2 crore in the last year ending 31 December 2008 though the branch
has the potential to make much more profits. This branch is commercially a very important branch
for its strategic location.

Almost all the branches of all other commercial banks in Srinagar are doing better business compared
to ours and their employees leave their branches at 5 PM after balancing all books of accounts; after
office hours the bank employees of those banks visit different shops and trade houses to interact
with businessmen for deposit hunting and for recovery of overdue loans. On the other hand all the
employees of our Branch have to remain in the office everyday till 7 in the evening to complete their
daily works.

The secret behind the success stories of other banks is computerization. All the bank branches in
Srinagar, except our branch, are fully computerized. As a result the efficiency of those branches has
increased manifold.

We appeal to your esteemed authority to take necessary steps to introduce computerized banking
operation in our branch as soon as possible.

Thank you.

Zubair Manhood
Manager

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Draft a circular letter to the bank branches for taking proper cautionary measures in sanctioning
house-building loans to the members of the public.

Agrani Bank Ltd.

Head Office, Motijheel Commercial Area
Dhaka 1000
(General Credit Division)
Telephone: 02-956 3111 Facsimile: 02-956 3222 Email: [email protected]

Circular No: 234/HBL/CAUTION/09

Wednesday, May 13, 2009

Of late, it is being observed that some of our branches have been sanctioning long-term loans for
house building a bit recklessly and without taking cautionary measures as to the builder’s equity and
the income generating capacity of the building being financed.

All concerned are hereby advised to strictly abide by the terms and conditions as stipulated in the
Circular Number 19 dated 12 Jan 1987 while evaluating a proposal of house-building loan.

Special attention must be given to the valuation of both landed and building properties keeping in
mind that in view of impending recession the present value of real estate in Bangladesh may suddenly
plummet as had happened in North America that has sparked the ongoing financial meltdown all over
the world.

Any deviation from instructions as enunciated in the “Loan Manual” and in circulars issued from time
to time as to house-building loan will be seriously taken and meted out with stern administrative
actions.

Each and every official is instructed to read this circular and put his or her signature in the blank space
of this notification.

Khondoker Waliur Rahman

General Manager

Operation Wing

Copies to:
01. Staff Officer to Managing Director
02. All General Managers, DGMs and AGMs
03. All Regional Managers
04. All Managers
05. Office file

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In response to a bank customer, give him in details the system of ‘money gram’ in your bank

BRAC Bank
Mohakhali Branch
Dhaka 1212
Telephone: 02-987 3054 Facsimile: 02-987 3055
Email: [email protected]

Our Ref: Customer Relations/querry-335/09

Wednesday, May 13, 2009

Mr. Maswood Alam Khan

Nirjon # 603, House # 30, Road # 01,
Block-I, Banani, Dhaka 1213

SUB: MONEY TRANSFER THROUGH MONEYGRAM SYSTEM

Dear Sir,

It is our pleasure to receive your letter enquiring about ‘money-gram’ system of paying money.

MoneyGram is an international company based in the United States having their offices in more than
170 countries all over the world. This company has recently started providing money transfer services
in Bangladesh. They provide a service that ensures instant cash from the remitters to the recipients
in the shortest possible time.

Our bank has entered into an agreement with MoneyGram International. So, if you have any friend
or relation working or living abroad, you may inform him/her that s/he can send money to anybody
in Bangladesh through our bank via MoneyGram.

On the strength of a unique ‘password’, conveyed by the remitter to the intending recipient, anybody
can get the instant cash over the counter even if the customer has no account with any bank.

You may enjoy this facility of MoneyGram in any shop or office, other than in banks, wherever you
will find the logo of MoneyGram, thanks to Internet facility being available in every nook and corner.

Thanks for your query.

Keramat Ali
Manager

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Write a letter to an account holder of your bank telling him clearly how he can get money quickly
through your bank instead of using ‘money-gram’ system

Bangladesh Krishi Bank

Banani Branch
Dhaka 1213
Telephone: 02-987 5078 Facsimile: 02-987 5079
Email: [email protected]

Our Ref: Remittance/querry-1028/09

Wednesday, May 13, 2009

Ms. Rebecca Sultana

House # 29, Road # 11,
Banani, Dhaka 1213

SUB: YOUR ENQUIRY ABOUT HOW YOU CAN GET MONEY FROM ABROAD

Dear Madam,

It is our pleasure to receive a letter from you to know how you can get money from abroad through
our bank instead of using the MoneyGram system of money transfer.

As you know, our bank has not yet entered into any agreement with MoneyGram. We are also not
confident about the efficacy of money transfer through MoneyGram that ensures payment to
anybody who can present a ‘password’. The system sounds to us a little alarming, as we are not used
to handing remittance money to anybody having no account with our bank.

Our system of remittance through our overseas correspondents is very robust and reliable; there is
no possibility of frauds in our system. We ensure crediting the beneficiaries’ accounts in the shortest
possible time. Thanks to SWIFT communication system of our bank, you can receive money from
abroad in matter of few minutes. What you can do is advise your friend or relation living abroad to
find out the nearest bank and instruct them to send his/her money through our correspondents.

We are enclosing herewith a brochure where you will find a list of our correspondent banks abroad
with their addresses, contact numbers, emails and SWIFT addresses. You may send this brochure to
your friend who may send money to your end through our Bank.

Thank you,

Bahadur Shah
Manager

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In reply to an enquiry of a student write in details about the education loan facilities available in
your bank for education abroad.

Bangladesh Krishi Bank

Banani Branch
Dhaka 1213
Telephone: 02-987 5078 Facsimile: 02-987 5079
Email: [email protected]

Our Ref: Education Loan/querry-18/09

Wednesday, May 13, 2009

Mr. Preetom Chowdhury

Apt # 16-C, Roseville Apartment
House # 26, Road # 7, Banani, Dhaka 1213

SUB: OUR EDUACTION LOAN PROGRAM

Dear Sir,

It is our privilege and pride to get your letter enquiring about the popular Education Loan Program
our bank has launched last month. The program is especially tailored to cater to the needs of
meritorious students who cannot afford high costs of educational expenses abroad.

You can avail of the loan if you have the following papers ready to submit to us:

01. All the certificates of your previous educations testifying that you are an extraordinarily
meritorious student.
02. Evidence that your parents or guardians have valuable properties though they don’t have ready
cash to spend.
03. Evidence that you have been qualified to get admission in any foreign university or college of
international reputation and that the education you would earn in that institution would be of
immense benefit to our country.
04. As the loan is offered at very low interest rate of only 4 percent, we may regret a loan application
if the applicant is not so meritorious or if his/her parents are affluent enough to spend cash for their
children’s education abroad.

We are always at your service and it would be our pride if students like you can earn knowledge on
the strength of a loan given by our Bank, the only state-owned Bank that always rushes to the needy
and the poor.

Thanks.
Manager

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As a branch manager, write a letter to a bank client warning him for the last time to adjust his overdue
loan before taking actions.

Agrani Bank
Nawabpur Branch
Dhaka 1000
Telephone: 02-956 7430 Fax: 02-956 889

Our Ref: Last Reminder/CCLoan33-89/90

Saturday, May 23, 2009

Mr. Keramot Ali

Managing Director
Asha Poultry
36 Nawabpur Road
Dhaka 1000

SUB: ADJUSTMENT OF THE OVERDUE CC LOAN FVG. ASHA POULTRY

Dear Sir,

As all of our previous attempts to contact you were unsuccessful, I regret that we are forced to turn
this account over to a collection agency for further actions.

In order to avoid this unpleasant action and further damage to your credit record, please pay the
outstanding balance of your account titled “Asha Poultry”, Taka 2, 00,000, within 15 days of the date
of this letter.

This is the last notice you will receive before action is taken. Please give this matter immediate
attention.

You may contact us for any clarification about your overdue loan.

Abdul Quader Khan

Manager

Copy for information to:

Deputy General Manager, Agrani Bank, Dhaka South Region, Dhaka 1000

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Write a letter to the Legal Department in the Head Office of your bank, seeking advice on what action
should you take on a loan defaulter
Bangladesh Krishi Bank
Agrabad Branch
Chittagong
P.O. Box No. 332
Phone: 656 7389 Fax: 656 7390
Email: [email protected]

Our Ref: legal/19/default/09

Thursday May 08, 2009

The Legal Advisor

Bangladesh Krishi Bank
Head Office, Motijheel
Dhaka 1000

SUB: SEEKING LEGAL ADVICE REGARDING A LOAN DEFAULTER

Dear Sir,

Chittagong Diary Products Ltd. is a valued party of our branch. They have been banking with
us for the last 12 years.

But, of late, the party is not responding to our repeated requests to pay their installments of
a long-term loan. They have already failed to pay three installments and the loan has already
been classified.

According to our normal banking practice it is high time we instituted a case against them in
the “Ortho Rin Adalat”. But, we are afraid, they will stop banking with us if we file a suit
against them.

Can we take any legal measure that may motivate them to adjust the long-due loan? We have
sent them our reminders through letters. But, no legal notice has yet been served to them.

Awaiting your early response.

Sincerely,

Maswood Alam Khan

Manager

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