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Class Notes in SA: Nota Bene: Rely at You Own Risk

The document discusses key concepts in communication including the communication process, elements of communication, styles of communication, and types of communication. It also covers public speaking, listening vs hearing, the ethical commitments of senders and receivers, and the process of listening. Some key points include: 1. The communication process involves a sender, receiver, message, context and potential barriers. 2. There are formal and informal styles of communication and public types include public speaking, interpersonal, small group, and intrapersonal. 3. Public speaking requires preparing and structuring a message to convey information, entertain, or persuade an audience. 4. Listening is an intentional process that requires focusing, decoding

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Christine Joy Original
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26 views

Class Notes in SA: Nota Bene: Rely at You Own Risk

The document discusses key concepts in communication including the communication process, elements of communication, styles of communication, and types of communication. It also covers public speaking, listening vs hearing, the ethical commitments of senders and receivers, and the process of listening. Some key points include: 1. The communication process involves a sender, receiver, message, context and potential barriers. 2. There are formal and informal styles of communication and public types include public speaking, interpersonal, small group, and intrapersonal. 3. Public speaking requires preparing and structuring a message to convey information, entertain, or persuade an audience. 4. Listening is an intentional process that requires focusing, decoding

Uploaded by

Christine Joy Original
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Class Notes in SA 


Nota Bene: Rely at you own risk 

Communication 
● Process of shared meaning by conveying information 

General Purpose (​ICES​) 

○ I​nfluence/ to persuade 

○ C​onvey Information 

○ E​ntertain 

○ S​eek for help/ information 

● Elements​ (​SRCMCN​) 

○ S​ender 

○ R​eceiver 

○ C​ontext 

○ M​essage 

○ C​hannel 

○ N​oise/ Barrier 

 
2 
 

i. External​ (physical) 

ii. Internal ​(physiological, psychological, semantic) 


● Styles​ (​FIN​) 
○ F​ormal  
i. There are rules/ bound by rules 
○ In​formal 
i. No rules 
ii. Casual 
● Kinds​ (​PISI​) 
○ Public Speaking​ - when you address a large crowd (always highly formal) 
○ Intrapersonal​ - talking to yourself 
○ Small Group Discussion​ - talking to 10-15 people (supposed to be a bit 
formal) 
○ Interpersonal​ - talking with another 

Public Speaking 
● Formal 

● Process of communication in a structured deliberate manner 

● Discusses a certain topic (something of value) 

Why deliver a public speech? (purpose may vary) 

● To persuade 
● Convey information 
● Entertain (deliver a humorous speech) 

MANIFESTATIONS WHEN ANXIETY IS TOO MUCH 

● Physical Manifestations  
○ Knees trembling too much 
○ Too much body movements 
● Cognitive Manifestations 
○ Mental block 
○ Dead air 

 
3 
 
● Emotional Manifestations 
○ Getting irritated easily 

Why fear? 3 MAIN REASONS 

1. TEMPERAMENT​ (personality) 
2. SKILL LEVEL​ (Ex. Proficiency in language) 
3. PREVIOUS EXPERIENCES  

Listening vs Hearing 
LISTENING 

● Conscious act 
● You intentionally focus on whatever you listen to 
● Uses decoding 

HEARING 

● Act of perceiving sound 


● Picking up sounds because of auditory skills 
● You don't process 

"Not all you hear, you can listen to. But all you can listen to, you can hear" 

Ethical Commitment of ​SENDER 

● Should be well prepared 


● Clearly communicate factual information (real and truthful) 
● Receive feedback (involves listening) 

Ethical Commitment of ​RECEIVER 

● Be open minded (involves listening) 


● Be critical (involves listening) 
● Give constructive criticism 

PROCESS OF LISTENING 

● Received  
● Select (​choosing ideas/points and getting the keywords) 

 
4 
 
● Interpret (​process the line you selected) 
● Understand (​comprehending) 
● Evaluate (​ask questions on the topic) 
● Resolve (​ what you'd do after evaluating) 

FACTORS AFFECTING HOW YOU PRESENT  

● AGE 
● RELIGION 
● CULTURE 
● EDUCATIONAL LEVEL 
● PROFESSION 
● GENDER 
● LANGUAGE 

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