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Multi-Line Voice Terminal - 4610 Quick Reference Guide: Call Processing

This document provides a quick reference guide for using the Multi-line Voice Terminal 4610. It summarizes how to perform basic call functions like placing calls, answering calls, transferring calls, conferencing calls, putting calls on hold, muting calls, and accessing features like redial, call park, and directory. It also describes how to access and configure options through the phone's menu screens, including applications options, IP settings, network audio quality, message display rate, and visual alerting. Softkey features are outlined for accessing the call log and making calls from the outgoing call log or saving entries to the speed dial list.

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0% found this document useful (0 votes)
139 views3 pages

Multi-Line Voice Terminal - 4610 Quick Reference Guide: Call Processing

This document provides a quick reference guide for using the Multi-line Voice Terminal 4610. It summarizes how to perform basic call functions like placing calls, answering calls, transferring calls, conferencing calls, putting calls on hold, muting calls, and accessing features like redial, call park, and directory. It also describes how to access and configure options through the phone's menu screens, including applications options, IP settings, network audio quality, message display rate, and visual alerting. Softkey features are outlined for accessing the call log and making calls from the outgoing call log or saving entries to the speed dial list.

Uploaded by

lpbredeck
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Multi-line Voice Terminal — 4610 Quick Reference Guide

CALL PROCESSING
REDIAL
TO PLACE A CALL Allows a user a choice of dialing out the last number called or
1. Pick up the handset, or press SPKR. displaying a list of the last three numbers called.
— If you are using a headset touch the headset button 1. Press the OPTIONS softkey to administer redial options.
to dial out and disconnect.
2. Dial the 6-digit extension number or dial 9 and the
outside number. TRANSFER
To send present call to another extension:
TO ANSWER A CALL 1. Press Transfer.
1. When the phone rings, either pick up the handset or 2. Dial number where call is to be transferred.
press the SPKR button.
— If you are using a headset, touch the headset button 3. Press Transfer again.
to answer a call and disconnect.
PROGRAMMED FEATURES
BASIC FEATURES ABBREVIATED DIALING ON A SD BUTTON
CONFERENCE To program and label a SD button on your station:
1. Press the Abrv Prog button or dial *16.
To add another party to a call which is already in progress
(for a total of six parties, including yourself): 2. Press the SD button.
1. Press Conference. 3. Dial in the speed dial entry number, include a 9 if it is an
2. Dial number of new party. outside number.
— If there is no answer or the line is busy, press Drop 4. Press #.
and return to the call by pressing its call appearance — Use the Label feature, in the Options menu on the
button. second screen, to label the speed dial button.
3. Press Conference again.
4. Repeat steps 1 through 3 for each additional party to CALL PARK
be added to the call. To park a call at your extension (for retrieval at any
extension):
To add a call you have put on hold to another call.
1. Press the CALL PARK button. <confirmation tone>
1. Press Conference.
— You are given a new call appearance. To retrieve a parked call from any extension:
1. Touch the PARK RETRVL button.
2. Press the call appearance of call on hold (first call).
2. Dial the extension you were at when you parked the call.
3. Press Conference again.
If the receptionist parks a call for you:
1. Press PARK RETRVL.
DROP
Used to drop the last party on a conference call, or obtain 2. Dial your own extension number.
new dial tone if a mistake is made dialing during a transfer or
conference. DIRECTORY
Used to search the database for a telephone number.
HOLD 1. Press DIRECTORY.
To put a call on hold: 2. Enter last name using the letters above the numbers on
1. Press the Hold button. the keypad.
To answer a new call while active on another: 3. Press Next to show next name.
1. Press the Hold button.
4. Press MAKE CALL or CALL DISPLAY to dial the
2. Press the call appearance of incoming call. displayed entry or press PHONE/EXIT to leave the
To return to held call: directory mode.
1. Press call appearance of held call.
PHONE/EXIT button
MUTE
To prevent the other person on the call from hearing you:
1. Press MUTE.
2. Press MUTE again to resume conversation. 1
SEND CALLS SCREEN 4
A do not disturb feature that sends all your calls immediately to 1. AGC Settings — when enabled, microphone, headset
voice mail. and handset volume is decreased as well as increased
To activate send all calls: to maintain comfortable levels.
1. Press Send Calls. 2. Personal Ringing — allows a user to choose from eight
unique ring patterns.
To cancel send all calls:
1. Press Send Calls.
SOFTKEY FEATURES
VOICE MAIL SPEED DIAL
Used to access the voice mail system. CALL LOG SCREEN
1. Press the VOICE MAIL button. Allows a user to store entries in a log that can display
2. Follow the prompts to access your mailbox. incoming and outgoing call information. Each category can
contain 15 entries.

OPTIONS MENU Viewing the Call Log:


1. Press the Log softkey.
There are 3 options on screen 1, 2 and 3; and 2 options on
screen 4. Use the PAGE RIGHT and PAGE LEFT buttons to 2. Choose Missed, InAns, Outgo or Delete All.
scroll between the screens, use the soft button Save to save 3. Use the soft screen arrow keys to scroll through the Call
changes. Log.
4. To view information about a specific entry, press the
Press Phone/Exit button to exit Options menu. button corresponding to the entry.
5. Press PHONE/EXIT to return the screen to normal.
SCREEN 1 — each Call Log can contain 30 entries.
1. Applications Options:
• Redial — provides two redial choices; last number Making calls from the Outgoing Call Log:
or last three numbers dialed. 1. Press the Log softkey.
• Phone screen on answer — when the option is
yes, the phone screen appears in the display area
2. Press the Outgo soft key.
when receiving a call. 3. Use the arrow keys to scroll through the Call Log.
• Phone screen on calling — when the option is 4. When you locate an entry you want to call, press the
yes, the phone screen appears in the display area button corresponding to the entry.
when making a call.
• Call timers — when the call timer option is set
5. Press the Call softkey to make the call.
to yes, the time is displayed on the active call
appearance. To save a call log entry to your speed dial list:
• Message display rate — a call server may send 1. Press the Log softkey.
messages to your station the rate can be adjusted 2. Choose Missed, InAns, Outgo.
between fast and slow.
• Visual alerting — when this feature is set to yes,
3. Use the arrow keys to scroll the Call Log Summary.
the message indicator will flash on incoming calls. 4. When you locate an entry you want to save, press the
button corresponding to the entry.
2. View IP settings — identifies IP connections.
3. Network audio quality — troubleshoots network delay 5. Press the Add to SD softkey.
and audio quality. This option is only displayed when 6. Do one of the following:
you are on a call. — to save the entry as shown, press Save.
— to edit the telephone number to include a 9 or add a
name, use the Left and Right arrow softkey, and then
SCREEN 2 press Save.
1. Contrast Control — set the contrast control by touching
the Right or Left arrow softkey.
To delete an entry from the Call log:
2. Feature button labeling — allows a user to re-label 1. Press the Log softkey.
their feature buttons.
2. Use the arrow keys to scroll through the call Log.
3. Log Off — logs out the IP station.
3. When you locate an entry you want to delete, press the
button corresponding to the entry.
SCREEN 3 4. Press the Delete softkey.
1. Backup/restore — backs up your options preference
settings. 5. A prompt advising to Press Delete again is displayed.
2. Select (alternate) Language — selects the language 6. Press Delete.
you want your phone to display.
3. PC Ethernet Interface — allows you to specify
communications settings between your phone and PC.

2
FEATURE BUTTON RELABELING MISCELLANEOUS FEATURES
1. Press the OPTION button. SELECTING PERSONALIZED RING
2. Select Relabel Feature button.
To select a personalized ringing pattern for your set.
3. Press the feature button you want to re-label. 1. Press the Option key and the Page Left button.
4. Use the dial pad to enter the new characters 2. Choose and press Personal Ringing.
5. Select Save to save the modified label. 3. Scroll through patterns using the line buttons to the right
and left or use the dial pad to cycle through all 8 rings.
SPEED DIALSCREEN 4. Do one of the following:
A feature that allows you to store 48 speed dial entries. — If you want to save a ring pattern, press Save.
— If you want to return to the Option Screen without
To program an entry: changing the pattern, press Cancel.
1. Press the SpDial softkey. 5. Press PHONE/EXIT to return to the Home Screen.
2. Press the Add softkey
3. Using the dialpad, enter the name for your entry. VOLUME
— your entry may be 10 characters. To adjust the volume of your phone in three different areas.
— the Case softkey will enter an uppercase character. 1. The speaker volume when the speaker is in use.
4. When you are done entering a name, press the feature 2. The handset receiver level while the call is in progress.
button to the left or right of the Number field.
3. The ringer when the telephone is on-hook or when the
5. Using the dialpad, enter the telephone number for this phone is ringing.
entry, up to 25 characters, including special characters.
Press the bottom button to lower the volume and the top button
6. Press Save. to raise the volume.

To edit an entry: SPEAKERPHONE


1. Press the SpDial softkey. To place or answer a call without lifting the handset — press
2. Press the Edit softkey. Speaker.

3. Press the feature button corresponding to the entry you To switch to the handset — pick up the handset and continue
want to edit. talking.
4. Use the dial pad to make your changes.
5. Press Save when edit is complete.

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