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Training Program

This 5-day training course provides instruction to become an ISO 9001 lead auditor. The course consists of modules covering quality management principles, ISO 9001 requirements, audit planning, techniques for conducting on-site audits, identifying nonconformities, and reporting. Students gain hands-on experience through group exercises simulating audit activities, including preparing audit plans, evaluating objective evidence, conducting interviews, and presenting results. The course concludes with an examination briefing and practice identifying nonconformities to help students prepare to become certified ISO 9001 auditors.

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Krish G
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93 views5 pages

Training Program

This 5-day training course provides instruction to become an ISO 9001 lead auditor. The course consists of modules covering quality management principles, ISO 9001 requirements, audit planning, techniques for conducting on-site audits, identifying nonconformities, and reporting. Students gain hands-on experience through group exercises simulating audit activities, including preparing audit plans, evaluating objective evidence, conducting interviews, and presenting results. The course concludes with an examination briefing and practice identifying nonconformities to help students prepare to become certified ISO 9001 auditors.

Uploaded by

Krish G
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ISO 9001:2015 Lead Auditor Training Course

Remote/On-line Course Program

MODULE 1

Day 1

08.30 Registration

09.00 Introductions / Course overview / Delegate assessment IRCA and the Auditor Certification Scheme

09.45 An Overview of Quality Management and ISO 9001

10.30 BREAK

10.45 ISO 9001 - Management processes

11.45 DISCUSSION GROUPS (Review and Analysis of Pre-course Exercise - Part A) Feedback & discussion

12.15 Continuous Assessment exercise 1

13.00 LUNCH

13.45 ISO 9001 - Operations

DISCUSSION GROUPS (Review and Analysis of Pre-course Exercise - Part B)

14.45 Feedback & discussion

15.15 BREAK

15.30 The documentation requirements of ISO 9001

16.00 Syndicate Exercise (Continuous Assessment exercise 2 )

(The "Process and Risk based approach “ requirements of ISO 9001 and implications for auditors).

17.30 Relevance and application of ISO 9004 & 19011

17.45 Certification / Registration issues (discussion) Relevance & application of ISO 17021

18.00 Close day 1

Homework - Preparation for day 2

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MODULE 2

Day 2

09.00 Review of day 1 - discussion / concerns

09.20 Audit Types (1st/2nd/3rd party)

An overview of the assessment process Review of documented information

Introduction to Assessment task and role play audit activity

09.45 SYNDICATE GROUP WORKING (continuous assessment 3)

Delegates undertake a Review of documented information working with information from day 1
discussion groups

10.45 BREAK

11.00 Feedback & discussion

11.30 Developing an understanding of the On-site audit task Process Analysis

12.00 SYNDICATE GROUP WORKING

13.00 LUNCH

13.45 Feedback & discussion

14.30 On-site audit planning and audit team composition Responsibilities of the Lead Auditor
Identification of audit 'scope' 15.00 Assessment / Audit Protocol

15.15 BREAK

15.30 SYNDICATE GROUP WORKING

16.00 Feedback & discussion

17.00 Continuous Assessment exercise 4

17.30 SYNDICATE GROUP WORKING (Preparation for Opening Meetings)

18.00 Close day 2

Homework - Preparation for day 3

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MODULE 3

Day 3

09.00 Review of day 2 - discussion / concerns

09.30 Opening meetings - practical demonstration Discussion

10.45 BREAK 11.00 Detailed Audit Planning - The Check list

11.30 SYNDICATE GROUP WORKING (continuous assessment 5) (Check list)

12.15 Review of checklists

13.00 LUNCH

13.45 Auditing techniques (part 1)

Searching for Objective Evidence Audit sampling / Audit Methods and Techniques

The auditor's 'Plan of Action'

14.15 SYNDICATE GROUP WORKING (Identification of "Objective Evidence")

14.50 Feedback & Discussion

15.15 BREAK

15.30 Auditing techniques (part 2)

Interviewing and Questioning Techniques Use of Check Lists / Following Trails Cultural issues
/Audit etiquette Psychology of Audit, Auditor and Auditee Tactics Preparing the auditor's "Plan
of Action" & Detailed Check Lists

16.00 SYNDICATE GROUP WORKING (Preparing "Plans of Action" & "Detailed Check Lists")

17.00 Feedback & discussion

17.30 Continuous Assessment exercise 6

18.30 Close day 3

Homework - Homework - Preparation for day 4

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MODULE 4

Day 4

09:00 Review of day 3 - discussion / concerns

09:30 Taking notes and recording nonconformities

10:00 SYNDICATE EXERCISE

(Evaluation of potential nonconformity situations)

Review and discussion of nonconformity reporting

10:45 BREAK

11:00 TEAMS CONDUCT AUDIT ACTIVITIES

13:00 LUNCH

13:45 TEAMS CONDUCT AUDIT ACTIVITIES

15.15 BREAK

15:30 TEAMS CONDUCT AUDIT ACTIVITIES Trail following exercise

17:00 Feedback and discussion / Lessons learnt Qualities required of an Auditor

(Continuous assessment 7 based on role play)

17:15 Final Audit Team Meeting

Evaluating and presenting results Categorisation of nonconformities

Conclusions from the audit

The Closing Meeting

17:30 SYNDICATE GROUP WORKING (Preparation and presentation of audit results

conclusions/recommendations/opportunities for improvement/nonconformity

statements)

18:00 Close day 4

Homework - Preparation for day 5

QMS – LA Page 4 of 5
MODULE 5

Day 5

09:00 Review of day 4 - discussion / concerns

09:30 Presentation of audit results, including nonconformity statements Review and discussion
Continuous assessment exercise 8

10:00 The Corrective Action Process Corrective Action Review and evaluation Audit follow up and on-
going surveillance

10:30 BREAK

10:45 Continuous Assessment Exercise 9

11:15 Feedback & discussion

11:45 Report Writing Executive Summary Reports

12:00 DELEGATES WRITE SUMMARY REPORT (continuous assessment 10)

13:00 LUNCH

13:45 Examination briefing

14:00 Non conformities identification – practice session

15.15 BREAK

15:30 Discussion on specimen exam paper

17:00 Final discussion, course review, Q&A session

18:00 Close

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QMS – LA Page 5 of 5

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