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Help For Educators: Search For Support Content

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29 views3 pages

Help For Educators: Search For Support Content

Uploaded by

rjohn 7
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Help for Educators


Registration and Access Codes
Access Code Not Valid for Website or Course (Error Code 7 or 84)

Other Issues with your Access Code

Get Registered with MyLab

Get Registered with Mastering

Refund for Online Purchase

Retaking or Enrolling in a Multi-Term Course

Username and Password Issues


Forgot Username or Password or Can't Sign In

Change your Account Information

Reset Password but Didn't Receive Email

Sign-In Errors

HTTP 400, 401, 403, or 404 Error

Error: You May Already have an Account Using this Email Address
Assignment Issues
Can't Open Your Assignment

Assignment Loads a Blank Page

Inaccurate/Incorrect Content in an Assignment

MyLab IT Troubleshooting for Students

Other Issues with your Assignments

Online Course in Blackboard, Canvas, Etc.


How to Upgrade Temporary Access

Getting Registered with MyLab and Mastering for Canvas

Canvas Troubleshooting

Blackboard Troubleshooting

Reset/Unlinking Course Association

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