Parameterization & Analysis Software enSuite

Installation Instructions and System Requirements

Business Segment Electronic Systems

Content

1 System requirements and user rights ............................................................................................................... 2

2 enSuite installation instruction .......................................................................................................................... 2
3 Additional device-specific installation activities ............................................................................................... 6
3.1 Windows 7 only: enCore devices (e.g. FC1, Q.Sonicplus) – Installation of the USB device driver ........... 6
3.2 LIS-200 devices – Installation of the IR readout head with USB interface under ................................. 10

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as of: 13.05.2019 (l) Elster GmbH created: 09.01.2013
Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

1 System requirements and user rights

enSuite is a PC software system running on Java. The following minimum system requirements exist for an
enSuite installation:

• Microsoft® Windows™ 7 (64-bit recommended) or higher

• A graphics board with a resolution of at least 1024 × 768 pixel
• Mouse
• 10 GB free space on harddisk
• 1 GB RAM

For the installation, we recommend administrator rights. During enSuite operation, only the rights to execute
the software as well as read/write access to the user directory (e. g. C:\documents and settings\<user name>)
is required.

2 enSuite installation instruction

The enclosed CD resp. the enSuite download area on the Elster-Instromet homepage contains the installation
program for the software enSuite.

The screenshots shown in this section may differ depending on the software's configuration
and operating system.

The following steps are required to install the software:

1. If the installation files are present as a compressed file (ZIP file), extract it to a directory.

2. Switch to the "enSuite" folder in the CD content folder resp. in the directory where the extracted files are
stored.

3. Run the file "enSuite[version].exe".

The name of this file may be different depending on the software's version.

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

4. The installation wizard starts and the following window opens:

Figure 1

5. Go to the next window by clicking the "Next" button.

Figure 2

If necessary, you can change the folder in which the software is to be installed (by clicking the "Browse…"
button). The selected folder is automatically created if it does not already exist.

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

6. Go to the next window by clicking the "Next" button.

Figure 3

This window allows you to specify the program groups in which the program shortcut should be installed.
By default, the shortcut is created in the program group "Elster".

7. Go to the next window by clicking the "Next" button.

Figure 4

This window allows you to choose whether a shortcut to the program should also be installed on your
desktop, in addition to the shortcut in the start menu.

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

8. Go to the next window by clicking the "Next" button.

Figure 5

Installation progress is displayed in this window. The next window opens automatically after the
installation is completed.

Figure 6

The end of installation progress is displayed in this window.

9. Click on the "Finish" button to confirm installation is complete.

The installation wizard is completed and the enSuite can be started.

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

3 Additional device-specific installation activities

Known Issue: Important for USB 3.0 controller by Renesas Electronics (former NEC)
If you are using a USB 3.0 controller by Renesas Electronics, such as the widespread
uPD720200/uPD720200A, make sure that your controller drivers have the version 2.1.16.0
or higher. Older versions of the drivers are known for having a bug that prevents access to
USB devices.

3.1 Windows 7 only: enCore devices (e.g. FC1, Q.Sonicplus) – Installation of the USB device
driver

Warning! Do not run this installation under Windows 10!

Windows 10 can communicate with enCore devices without a driver installation.

If USB should be used to establish a connection between enSuite and an enCore device, further installation of
an USB device driver is necessary when at least one of following cases are true:
• enSuite is running on a Windows 7 computer.
• The enCore device is running with a firmware prior to version 03-01.

Background
enSuite 3.1 (and higher) is using advanced USB drivers, which allow to automatically install
the appropriate drivers for our enCore FC1 device series on modern Windows computers.
Hence, no further steps are required to install or update the USB device driver, when you are
connecting FC1 devices with 03-01 (or higher) to a Windows 8 computer (or higher).

We recommend using the open source tool Zadig for the USB driver installation. The tool is certified by Akeo
Consulting and does not require an installation.

The following steps describe the USB driver installation with the tool Zadig – both, the generic WinUSB driver
and the tool Zadig are available in the enSuite installation folder:

1. Open the node “\drivers\Zadig“ of the enSuite installation folder.

2. Run the file “zadig_[version].exe“ with administrator rights.

3. You may need to confirm the “User Account Control“ (UAC) dialog.

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

Figure 7

The tool Zadig is running.

Figure 8

4. From the menu select “Device/Load Preset Device“.

Figure 9

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

5. Select and open the Zadig configuration file “Elster_enCore_device.cfg“:

Figure 10

The appropriate configuration for Elster enCore devices is preset.

F.i. as shown in the screenshot: the driver “WinUSB (v6.1.7600.16385)“ for the USB devices with vendor
ID = 1C29 and product ID for Elster enCore devices = 10FC will be installed.

Figure 11

6. Start the installation with “Install Driver“.

In the dialog “Installing Driver…“ the current status is displayed. In case additional steps are required
please follow the instructions.

Figure 12

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Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

At he end of the USB driver installation the following dialog is displayed.

Figure 13

7. End the tool Zadig with “Close“.

Manual driver update or installation – Windows 7 only!

Alternatively, Windows 7 does allow the manual installation or update of unsigned drivers. In
short:
Connect the device to the Windows 7 computer. If Windows cannot find a suitable driver (i.e.
the old driver has not been installed), open the Windows Device Manager. In the device tree
go to node “Other devices/Elster encore device” – it is marked with an error. In the context
menu select “Update Driver Software…”. Navigate to the enSuite installation folder and select
the subfolder “drivers”. The message “Windows can’t verify the publisher of this driver
software” is displayed; select “Install this driver software anyway”.

Unistall the USB device driver from a previous enSuite installation (up to enSuite version 3.0 only)

If you were updating enSuite and an USB driver had already been installed, unistall the previous USB driver as
soon as the enCore device is connected.

1. Open the Windows Device Manager.

2. Look for the Elster enCore device in the device tree – usually it is located below the node “libUsb devices”.
Note: If no Elster driver is listed here, then no deinstallation is required.

3. In the context menu select “Uninstall”.

4. At the end of the deinstallation close the Windows Device Manager.

Next time the device is connected, it will be listed below the node “Universal Serial Bus devices” in the
Windows Device Manager.

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as of: 13.05.2019 (l) Elster GmbH created: 09.01.2013
Parameterization & Analysis Software enSuite
Installation Instructions and System Requirements
Business Segment Electronic Systems

3.2 LIS-200 devices – Installation of the IR readout head with USB interface under

If the Elster IR readout head with USB interface (Elster Order No. 04 115 530) should be used under Windows
to establish a connection between enSuite and a LIS-200 device (EK2x0, DL2x0), further installation and
configuration activities are necessary.

The following description assumes that no installation of the Optical Readout head with USB
interface has been carried out.

1. The ‘Found New Hardware’ Wizard is started automatically after the IR readout head with USB
interface is connected.

If the PC can establish a connection to the Microsoft ® Windows ™ update server, the USB driver is
installed automatically.
If the automatic installation fails, the USB driver can alternatively be downloaded from the Elster-
Instromet homepage:
Driver for Elster Opto head
2. Configure enSuite to use the installed IR readout head with USB interface.

In enSuite menu ‘Tools/Options’ chose register ‘Interfaces’ and set the COM port for ‘Optical connections’
according to the information in the Device Manager.

Figure 14

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as of: 13.05.2019 (l) Elster GmbH created: 09.01.2013