Client :-

A computer for which media agents are protecting data

Subclient :-

A Logical container which manages specific production data(drives, mailboxes, folders, databases) to be protected

Media Agent :-

It is used to reduce the load on commserver.

The MediaAgent is the data transmission manager in the CommCell environment. It provides high performance
data movement and manages the data storage libraries. MediaAgent tasks are coordinated by the CommServe
Server.

Commvault Agent:-

The protocol used to install on client machine to communicate with Commvault.

Used to be installed on physical and on any physical servers and DB servers to communicate.

Storage Policy :-

A logical management entity with rules for the lifecycle management of protected data in a subclient
ComServe Server:-

Manages all data protection and recovery jobs

DE-DUPLICATION

1. Eliminates duplicate blocks of data

2. Saves network bandwidth by sending only unique data during backup operations
3. Signatures of data blocks are compared to reduce redundancy
4. If same signature is found, instead of transmitting data, a pointer is created
5. You can use local cache set for signatures and there comparisons and if not found there
then,
6. Signature comparison is done on a MediaAgent.
Deduplication Database(DDB) :- the database that contains signatures for data blocks
Global dd policy

MediaAgent Indexing :-

An object(file, message, document and so on) is sent into multiple data blocks and these blocks are tracked by
media agent index. This index allows the data blocks to be reassembled so that the object can be restored or
copied to other locations.

General Architecture
 Primary Commserver at HLB: HLBWCVCSP001.corp.standard.com
  Six media agents at HLB: HLBWCVMAP101, HLBWCVMAP102, HLBWCVMAP103,
HLBWCVMAP104, HLBWCVMAP105, HLBWCVMAP106.
 Six media agents at DFW: DFWWCVMAP101, DFWWCVMAP102, DFWWCVMAP103,
DFWWCVMAP104, DFWWCVMAP105, DFWWCVMAP106.
 At DFW, Partitioned Deduplication with four partition each MA hosting two DDB.
 Disk Library at HLB: HLB_DiskLibrary1, HLB_DiskLibrary2, HLB_DiskLibraray3
 Disk Library at DFW: DFW_DiskLibrary1 & DFW_DiskLibrary2 (Shared with all DFW MA)
 DASH enabled AUX copy for replication.
 Primary Copy of clients located in HLB, is local at HLB and for Clients at DFW, local copy at
DFW disk library.
 DASH copy for HLB primary backup to DFW and for DFW to HLB.
 Aux copy enabled for both Production & Non-Production servers.
 Two FRE (file recovery enabler) has been deployed. One for HLB and one for DFW. FRE
templates can be downloaded from commvault cloud store.
FILE RECOVERY:-

Windows machine work

Unix work

PING

CVPING

Dash Copy :-

Secondary copy of de-duplicated data

AUX Copy :-

It’s an operation for creating secondary copies. If the primary copy becomes inoperative due to a media failure or
library or network malfunction, one can promote secondary copy to primary without interrupting backup and
restore operations.

BACKUP WORKFLOW

DATA AGEING:-
the process of removing old data from the storage to allow the associated media to be reused for future backups.
You can change the retention criteria of your data based on your needs.

STORAGE POLICY

HOW TO TREAT THE DATA. RELATED TO EVERYTHING.

Maps data from original location to physical media.

DATABASE

HEART OF COMMSERVE TO PROTECT DATA ABOUT DATA

NETWORK ISSUE

LUN

A Logical Unit Number given to a virtual partition on a disk.

MOUNT PATH

SERVICES RUNNING

RETENTION

HOW LONG WE CAN KEEP A COPY

Commvault Backup
Schedule and Retentions.docx

TROUBLESHOOTING

ENVIRONMENT

LIBRARY

COMMVAULT SUPPORT

LOGS/TRANSACTION LOGS

INDEXING

Admin JOBS:- Jobs running on admin level

CLIENT JOBS:- jobs on client side

DSR CALL

SLA CALL

CHANGE

ROLES AND RESPONSIBLTIES OF STORAGE POLICY

WHAT WE TAKE INTO CONFIGURATIONS OF COMSERVE

Vcenter backup runs on subclient level

DATA PRUNING
Data which expires its retention policy is processed and deleted under Data Pruning.
Data Ageing

Data Aging is the process of removing old data from the storage to allow the associated
media to be reused for future backups.
Both are the same which you got correct, both the processes are meant to remove the data from
commvault In data pruning the expired date data will be marked as pruned and will be picked for data
aging process, The data aging is a functionality through which the pruned jobs are picked and through
data aging job the pruned jobs gets deleted and the media occupied by the jobs will be released for
further use.
Both data pruning and data aging process are inter related, you cannot find a notification where it shows
data is pruned, The data pruning process is completely for commvaut softanwe understanding so that
when the data aging jobs run the aged jobs get deleted.
In the older versions we used to observe this processes running separately but later on both the processes
are merged into data aging job itself.

Data Aging Job

Data Grade out

Retention Policy over, it will be graded out.
You can change the retention criteria of your data based on your needs.

DATA DELETION
DECOMISSION
Difference between Commvault 10 and 11
Commcell id : fddd3
REQ0183189

REQ0183190

S006829

HOW VCENTER BACKUP ARE CONFIG IN COMMVAULT

COMPONENTS _/

VCENTER BACKUP TYPES

COMSEVER NAME HLBWCVCSP001 DFWWCVCSP001

HOW MANY MEDIA AGENTS HLBWCVMAP101-106 | DFWWCVMAP101-106

THEIR NAME

TYPES OF LIBRARY WE ARE USING

Definition

NETWORK BANDWIDTH
 Physical Machines  Daily Incremental - 06:00  Daily Incremental – 32
(Prod) PM Days
 Weekly Full – 06:00 AM  Weekly Full – 32 Days
 Monthly Full – 06:00 AM  Monthly Full - 365 Days

2x10Gig network connectivity between the two sites HLB and DFW

TYPES OF BACKUPS

1. FULL BACKUP :- Complete backup

2. INCREMENTAL :- backup from last backup irrespective of type
3. DIFFERENTIAL :- backup from last full backup
4. SYNTHETIC FULL :- compresses all backups into one archive file. Saves utilization on
client computer.

PLATFORMS WE ARE TAKING BACKUPS OF

Windows, linux/unix/solaris, oracle, sql, middleware, network data/network security, citrix,

Network voice, DC Ops, storage , sharepoint, emc team,

SCHEDULE WINDOWS

TIMINGS

ENVIRONMENT PROD AND NON PROD SCHEDULES AND RETENTIONS

ADDRESS OF LOCATIONS
Datacentre City Address

ViaWest 3935 NE Aloclek Dr Hillsboro, OR 97124-

HLB Hillsboro, OR
7114

Plano3500 East 3500 East Plano Pkwy

DFW Dallas , TX Plano 75074, Texas  USA

SUPPORT TEAM VENDORS AND SUPPORT TEAM COMMUNICATION TO COMMVAULT

Commvault : to open a case

1. No.
2. Commcell id : fddd3
3. Registered Mail ID : standard
4. Problem Description
5. Ask Mr. Vimal Shukla for a Document For the same

DISK LIBRARIES AND SIZES IN SIC

HLB_DISKLIBRARY_1,2,3 & DFW_LIBRARY_1,2,3

SLA

P1-15min- 1hour

P2-30min- 2hours

P3-1hours – 1day

P4-4hrs- 3-4days

HOW TO LOGIN TO COMMVAULT

Backup License

2 types of Backup License

1. Per Machine
2. Capacity Based

Front end Terabyte

DD data

Backup monthly and Backup weekly

Backup Cycle

NETWORK METHODS – LAN/WAN

JOBS

RESPONSIBILITIES

reporting, maintenance of our servers, health checks, backups performance and failures.
We handle all the criticalities, alerts and montoring phases, plus we also work on configurations,
vulnerabilities and upgradations of our environment supported services and Softwares.
Firstly Monitoring, this is very crucial ( Your basic responsibility would be to monitor mails, Incident queue
and ongoing jobs console for every 30mins as long as you're in the shift) this helps in achieving the timely
response to our tasks.
Secondly health checks, irrespective of shift make sure you check for the backup failures for past 24 hours
and the status of our backup servers through the console, include to check All the admin jobs histories as
well.
Finally the incident\Tasks management take ownership on your own and make sure all the incidents are
updated or closed  same applies to tasks as well.

ADMIN JOB REPORT

DAILY HEALTH CHECK PARAMETERS – 5-10

DEFAULT APPLICATION SERVICES MAJORLY

SIC BASIC HISTORY ANd INFO

FRE

Physical/Virtual