 Explain the impact of culture in business

communication

Culture influences business communications by increasing

the relevance of cultural knowledge and understanding.
Workplaces are increasingly more diverse. Business
communication is more likely to include contact with The receiver. The person to whom a message is
people from different cultures and with companies in directed is called the receiver  or the interpreter.
different countries. A lack of cultural understanding can To comprehend the information from the
cost a business a contract or create stress in the sender, the receiver must first be able to
workplace. Because poor communication can affect the receive the sender's information and then
bottom line, businesses institute training to prepare decode or interpret it. 
employees for cross-cultural communication. Businesses The message  or content  is the information that
the sender wants to relay to the receiver. 
that succeed in the global economy are willing to learn
The medium. Also called the channel,
about foreign cultures and prepared to view cross-cultural
the medium is the means by which a message is
communication as a necessary skill. transmitted. Text messages, for example, are
 Identify sources of diversity transmitted through the medium of cell phones.
The feedback. The communication process
Sources of diversity were found in the characteristics of reaches its final point when the message has
individuals, groups, the community setting, and the been successfully transmitted, received, and
practitioners themselves. Diversity comes in many understood.
different forms in business. Gender roles, race, different Other Factors
culture groups - and even migrant workers - are
represented in diverse workplaces. Essentially, any The communication process isn't always so
business environment operating without a uniform, looks simple or smooth, of course. These elements
can affect how information is transmitted,
like a group of employees that has diversity in the
received, and interpreted:
workplace. In order to operate without discrimination,
employees and managers must have communications skills Noise: This can be any sort of interference that
and communications systems. Without a baseline for affects the message being sent, received, or
communication, discrimination will always be a dark understood. It can be as literal as static over a
possibility in the workplace. phone line or radio or as esoteric as
misinterpreting a local custom.
 Describe the elements of context in
communication
Context: This is the setting and situation in
Context: This is the setting and situation in which communication takes place. Like
which communication takes place. Like noise, context can noise, context can have an impact on the
have an impact on the successful exchange of successful exchange of information. It may have
a physical, social, or cultural aspect to it.
information. It may have a physical, social, or cultural
aspect to it.

communication process refers to the exchange of

information (a message) between two or more people.
For communication to succeed, both parties must be
able to exchange information and understand each
other. Here’s the element of communication
Who would like to work for a global company and why
they would like to.
The sender. The communication process begins with
Working in a global company increases your
the sender, who is also called
exposure to multiple areas of the business and
the communicator  or source.
provides more opportunities for job movement RACE AND ETHNICITY A race is a grouping
within the organization. Global companies invest in of humans based on shared physical or
their employees’ career development through social qualities into categories generally
internal and external continuing education and on viewed as distinct by society. Race is tied to
the job training. They expect you to move and grow a person’s biological heritage, which
within the organization. You are able to expand your includes physical characteristics such as skin
knowledge of the global market by applying best color, hair type and other associated
practices relating to policies and strategies. When elements. One’s race can have an effect on
you work in a global company, you continually meet aspects such as life expectancy and
new people, learn about different cultures, and treatment by the criminal justice system.
expand your understanding of other people. This Ethnicity, while related to race, is more
allows you to be more empathetic, gain more about a person’s culture than his biology.
insights into how people make decisions, and
become a better team player, which in the long term REGIONAL AND NATIONAL ORIGIN???
is appealing to all employers.
SOCIAL CLASS???
Many companies depend on vendors or operations
in other countries. RELIGION There are multiple world religions
and spiritual practices that employees may
These international operations help companies choose to observe. In order to have a
spend more time with customers, focus more on diverse workplace, it’s important to be
innovation, and fund projects that otherwise would aware of any biases your organization may
have been unaffordable. For their own careers, have in your hiring practices with regard to
managers often find they need international religion. Allowing employees to wear
experience if they want top-level jobs. (arey galling religious symbols, like a necklace with a
sa pdf) cross or religious garments like a hijab,
shows tolerance and diversity within the
- Operating in more countries means access workplace. Creating a quiet space in the
to more customers, which means more revenue office for workers to pray or observe
and profit. If you sell goods, higher volumes can religious holidays can also help create a
reduce costs. If you're in the services sector, you diverse environment.
have the opportunity to hire more talent, which
can bring in new ideas and can open even more AGE
opportunities — opportunities you haven't even
considered yet. SEXUAL ORIENTATION Sexual orientation is
about to whom a person is attracted. While
(HINDI PA TAPOS HUAHUA) it’s a very personal matter, employees need
to feel safe in expressing their sexual
orientation with the people with whom
they work without fear of discrimination.
SOURCES OF WORKPLACE DIVERSITY The LGBTQ+ community is comprised of
several distinct groups of people who have
- GENDER. Typically, Gender refers to where different experiences, interests and
you feel that you personally fall on challenges in the workplace.
the spectrum between male and female.
Commonly people identify as male or It’s important for an organization to
female, but some fall in the middle or move develop a safe place where all employees
throughout the spectrum. can freely share their identities.
 PHYSICAL ABILITY???? and through, people. An individual’s
effectiveness in the workplace often depends
on their personality, attitudes and values, along
with their motivation to succeed.
Gender and Language
Workers and employers should also consider
cultural differences as possible reasons for
- Men and women often have different
problems or misunderstandings in the
reason for communicating.
workplace.
Men like to get to the nitty-gritty early on.
Conversation tends to serve a purpose – it is
simply a way to get the information needed. The
conversations men have been often very fact-
based, and may revolve around sports results,
work, and finance. Conversations may end rather
suddenly, as men often avoid small talk and
‘unnecessary’ questions. Men often just want to
get to the point! In terms of conversation, there
should be a goal, and, once this is achieved, the
conversation can end. In the workplace, where
men can feel particularly competitive, there is no
need for niceties and ‘pointless’ chat. The
conversation does not need to be long and
flowing, and can end once they are satisfied.
Women, on the other hand, are likely to have
longer conversations. These will
involve questions about the other’s personal life,
such as asking about family members, health, and
weekend plans. Women often feel less
competitive, and would rather string out a
conversation and maintain a good bond with the
person they’re talking to.

VALUES, BELIEFS AND PRACTICES

The workplace is comprised of people. Human SESSION 3
relations are the interactions that occur with,
Communication is the process of conveying might smile unintentionally when you hear a
information between two or more people. pleasing or enjoyable idea or piece of information.
The communication process is the steps we take Nonverbal communication is helpful when trying to
in order to achieve a successful communication. understand others’ thoughts and feelings

Parts of the communication process Written communication is the act of writing, typing
or printing symbols like letters and numbers to
The communication process has several
convey information. It is helpful because it provides
components that enable the transmission of a
a record of information for reference. Writing is
message. Here are the various parts:
commonly used to share information through
Sender: This is the person that is delivering a books, pamphlets, blogs, letters, memos and more.
message to a recipient. Emails and chats are a common form of written
communication in the workplace.
Message: This refers to the information that the
sender is relaying to the receiver. Visual communication is the act of using
photographs, art, drawings, sketches, charts and
Channel of communication: This is the graphs to convey information. Visuals are often
transmission or method of delivering the used as an aid during presentations to provide
message. helpful context alongside written and/or verbal
Decoding: This is the interpretation of the communication. Because people have different
message. Decoding is performed by the learning styles, visual communication might be
receiver. more helpful for some to consume ideas and
information.
Receiver: The receiver is the person who is
getting or receiving the message. Without Communication When there is no
communication people won’t able to share their
Feedback: In some instances, the receiver might perspective. They will have to analyze each and
have feedback or a response for the sender. everything themselves. Without communication
This starts an interaction. everything will become senseless, life become
COMMUNICATION STYLES INCLUDING VERBAL, emotionless, and it’s impossible to imagine the
NONVERBAL, WRITTEN AND VISUAL world without sharing and caring.

Verbal communication is the use of language to Colloquial language is used in informal writing
transfer information through speaking. It is one of situations and creates a conversational tone.
the most common types, often used during Everyday spoken language gives your writing a
presentations, video conferences and phone calls, casual, relaxed effect. Colloquial language is not
meetings and one-on-one conversations. necessarily “wrong,” but it is used when a
writer is trying to achieve informality. Some
college writing assignments may require writers
to use colloquial language, but most require a
formal tone that is discipline-specific.

Disparage is defined as to belittle or discredit

someone or something.

An example of disparage is telling a musician

they don't know how to play their instrument.
Nonverbal communication is the use of body
language, gestures and facial expressions to convey Email Blast a single sending of
information to others. It can be used both many electronic messages to many people at
intentionally and unintentionally. For example, you the same time:
We sent the sale announcement in refers to the quantitative quality of a
an email blast to all customers. communicative relationship between two
people.
Refute to prove wrong by argument or
evidence : show to be false or erroneous, to
deny the truth or accuracy 

Text Blast is used to describe an SMS text

message that is sent to multiple phone numbers
utilizing an automated messaging system. Text
blasts are a simple and effective way for a
person or organization to communicate a
message quickly to a large number of people.

Transactional Model is the process of

continuous change and transformation where
every component is changing such as the
people, their environments and the medium
used. Examples of the transactional
model include a face-to-face meeting, a
telephone call, a Skype call, a chat session,
interactive training, or a meeting in which all
attendees participate by sharing ideas and
comments.

Intrapersonal communication can
be defined as communication with one's self,
and that may include self-talk, acts of
imagination and visualization, and even recall
and memory.

Self-awareness

It allows the person to be aware of every aspect

of their own personality.

Self-confidence

A self-aware state makes one secure and

increases confidence.

Self-motivation

The absolute knowledge of what one wants out

of life will enable the person to strive to achieve
those aims and goal while continuously
motivating themselves.

Dyadic communication occurs when two

people are conversing directly to one another. It
is a form of interpersonal communication that