VIDA HELP

VIDA HELP
VIDA ALL-IN-ONE
VIDA ON WEB

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CONTENTS
1 INTRODUCING VIDA HELP .............................................................................................. 5
1.1 Using VIDA Help ..................................................................................................... 5
1.2 List of abbreviations ................................................................................................ 5
2 SUBSCRIBING TO VIDA ................................................................................................... 6
2.1 Concept ................................................................................................................... 6
2.2 Missing functionality ................................................................................................ 7
2.3 eUpdate ................................................................................................................... 7
2.3.1 Dialogue box for downloading............................................................................... 7
2.3.2 Installation ............................................................................................................. 7
2.3.3 Installation complete.............................................................................................. 8
2.3.4 Automatic/forced installation ................................................................................. 8
2.3.5 Rollback/uninstall .................................................................................................. 8
2.3.6 Forced download................................................................................................... 8
3 WORKING WITH VIDA....................................................................................................... 9
3.1 Logging in ................................................................................................................ 9
3.1.1 Navigation.............................................................................................................. 9
3.1.2 Selecting language in VIDA................................................................................... 9
3.2 Logging in VIDA ...................................................................................................... 9
3.3 Printout .................................................................................................................... 9
3.4 VIDA Release News................................................................................................ 9
3.5 Vehicle communication tool (only for VIDA-All-in-one) ........................................... 9
3.5.1 Testing communication tool................................................................................. 10
3.5.2 Update VCT2000................................................................................................. 10
3.5.3 Update DiCE........................................................................................................ 11
3.6 TIE ......................................................................................................................... 12
3.7 PIE......................................................................................................................... 12
3.8 DMS....................................................................................................................... 12
3.9 VIDA information structure .................................................................................... 12
3.10 IsoView .................................................................................................................. 12
3.11 Support .................................................................................................................. 12
3.12 Reporting errors in VIDA ....................................................................................... 13
4 INTRODUCTION TO MAIN FUNCTIONS IN VIDA.......................................................... 14
4.1 The START tab...................................................................................................... 15
4.1.1 The dialog PERFORM COMPUTER SETTINGS (only VIDA All-in-one)............ 15
4.1.2 Selecting subscription ......................................................................................... 17
4.2 The VEHICLE PROFILE tab ................................................................................. 18
4.2.1 Reading vehicles ................................................................................................. 19
4.2.2 Working without vehicle profile............................................................................ 19
4.2.3 Include transmission at VIN read out .................................................................. 19
4.2.4 Menu Pricing........................................................................................................ 20
4.2.5 CSC tab ............................................................................................................... 20
4.2.6 The CSC LIST tab ............................................................................................... 20
4.3 The INFORMATION tab ........................................................................................ 20
4.3.1 Buttons FORWARD and BACK........................................................................... 21
4.3.2 Buttons in the diagnostics information ................................................................ 21
4.3.3 Navigation tree .................................................................................................... 21
4.3.4 Drop-down menus and information types ........................................................... 21
4.4 The PARTS LIST tab............................................................................................. 23
4.4.1 The PARTS LIST tab........................................................................................... 23
4.4.2 The parts list connected to other parts in VIDA .................................................. 23
4.4.3 Using the Parts list .............................................................................................. 23
4.5 The DIAGNOSTICS tab (VIDA-All-in-one only) .................................................... 24
4.5.1 DETAILS.............................................................................................................. 25
4.5.2 NETWORK .......................................................................................................... 25
4.5.3 Extended DTC information .................................................................................. 28
4.5.4 REFERENCE INFORMATION ............................................................................ 28
4.5.5 VEHICLE COMMUNICATION............................................................................. 28

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4.6 The SOFTWARE tab (VIDA-All-in-one only)......................................................... 29

4.6.1 To use Software .................................................................................................. 30
4.7 The SEARCH tab .................................................................................................. 31
4.7.1 Searching in all models ....................................................................................... 31
4.7.2 Searching in the parts catalogue......................................................................... 32
4.7.3 Searching in Service information and diagnostic information ............................. 33
4.7.4 Searching CSC.................................................................................................... 33
5 S/V40 (-04) REPROGRAMMER....................................................................................... 34
5.1 Introduction............................................................................................................ 34
5.2 General.................................................................................................................. 34
5.3 Preconditions......................................................................................................... 35
5.4 Sequence of work at normal download ................................................................. 35
5.5 Sequence of work using Emergency recovery mode............................................ 42
5.6 General messages and error messages............................................................... 45
5.6.1 No update available............................................................................................. 45
5.6.2 The request timed out ......................................................................................... 46
5.6.3 Vehicle not found................................................................................................. 46
5.6.4 Download failed................................................................................................... 47
5.6.5 Failed to unlock the EMS2000 control unit with the supplied codes................... 48
5.7 Affected control modules....................................................................................... 48
5.8 S/V40 (-04) Reprogrammer Support ..................................................................... 54
6 TYPE CASE DESCRIPTIONS.......................................................................................... 55
6.1 Add a VIDA All-in-one using the registration wizard ............................................. 55
6.2 Registering a VIDA All-in-one ............................................................................... 56
6.3 Deregistering a VIDA All-in-one ............................................................................ 56
6.4 Synchronize........................................................................................................... 57
6.5 See remaining time for a subscription................................................................... 57
6.6 Select subscription ................................................................................................ 57
6.7 Error message when logging in............................................................................. 57
6.8 Create a manual vehicle profile............................................................................. 57
6.9 Create a manual vehicle profile, decode VIN........................................................ 58
6.10 Get a vehicle profile from earlier read out cars ..................................................... 58
6.11 Create a vehicle profile from registration number ................................................. 59
6.12 Create a vehicle profile from repair order number ................................................ 59
6.13 Read out vehicle profile using vehicle communication ......................................... 60
6.14 Reading technical journals in TIE.......................................................................... 60
6.15 Reporting errors in TIE .......................................................................................... 60
6.16 Create a Service report in TIE............................................................................... 61
6.17 Navigating "horizontally"........................................................................................ 61
6.18 Navigating "vertically"............................................................................................ 62
6.19 Adding a part to a parts list.................................................................................... 62
6.20 Importing a parts list under the tab PARTS LIST .................................................. 62
6.21 Reading information under the tab INFORMATION ............................................. 63
6.22 Reading out vehicle/showing details ..................................................................... 63
6.23 Troubleshooting the vehicle's network .................................................................. 64
6.24 To add CSC (Customer Symptom Codes), without DMS ..................................... 65
6.25 To add CSC (Customer Symptom Codes), with DMS .......................................... 65
6.26 To retrieve CSC (Customer Symptom Codes), with DMS .................................... 66
6.27 Read technical journals for CSC (Customer Symptom Codes) ............................ 66
6.28 Fault-tracing using Diagnostic Trouble Codes ...................................................... 67
6.29 Troubleshooting using vehicle communication – parameters............................... 67
6.30 Fault-tracing using vehicle communication – parameters, graphic display .......... 68
6.31 Fault-tracing using vehicle communication – activations ...................................... 69
6.32 Describing the control modules as reference material.......................................... 69
6.33 Fault-tracing based on symptom description ........................................................ 70
6.34 Using symptom descriptions as reference information ......................................... 70
6.35 Purchasing and downloading software, for dealers .............................................. 70
6.36 To purchase and download software, independent workshops............................ 71
6.37 Read in VIN ........................................................................................................... 72
6.38 Enter VIN ............................................................................................................... 73

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6.39 Select a vehicle in the list. ..................................................................................... 73

6.40 Select vehicle under the Software tab................................................................... 73
6.41 Select software product from the parts catalogue................................................. 73
6.42 Select software product from the list Software...................................................... 73
6.43 Enter software product number manually ............................................................. 74
6.44 Retrieve a software order ...................................................................................... 74
6.45 Enter unknown software product number ............................................................. 74
6.46 Remove software product from the list.................................................................. 74
6.47 Revoke a software purchase................................................................................. 74
6.48 Downloading software to the vehicle..................................................................... 75
6.49 New order in case of non-matching vehicle configuration .................................... 75
6.50 Negative result when verifying the programming command ................................. 75
7 ABBREVIATIONS ............................................................................................................ 76
8 UNITS................................................................................................................................ 82
9 PS CODES........................................................................................................................ 83
10 COUNTRY DESIGNATIONS............................................................................................ 84
11 HISTORY LOG ................................................................................................................. 85
11.1 50EN06.................................................................................................................. 85
11.2 50EN08.................................................................................................................. 85
11.3 50EN09.................................................................................................................. 85
11.4 50EN10.................................................................................................................. 85
11.5 50EN11.................................................................................................................. 85
11.6 50EN12.................................................................................................................. 85
12 INDEX ............................................................................................................................... 86

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1 INTRODUCING VIDA HELP

VIDA Help gives a summary description of the VIDA application. It also covers
instructions on how to carry out different tasks in VIDA. In addition to these
instructions there is a quick guide (VIDA Help Quick guide).
These instructions do not contain help for VIDA Admin. Help for VIDA Admin is
available in the instructions for VIDA Admin Help.
VIDA Help is divided into two sections, a general part and a type case part. The
type cases are described in a recommended work flow, step by step. However, not
all selection possibilities and alternatives in VIDA are described. Furthermore, Help
does not contain a complete description of all fields and functions in all windows.
VIDA Help is used as support when carrying out repairs or ordering parts. VIDA
Help is based on the user having basic computer knowledge.
All VIDA instructions can be obtained from:
• Sales company's dealer site (applies to dealers)
• VIDA support site, the address can be found in the welcome letter with the
user ID and password (applies to independent workshops).

1.1 Using VIDA Help

VIDA Help can be used for two purposes, both as an introduction to VIDA and as
support in the daily work using VIDA.
TIE (Technical Information Exchange) is a system that is mentioned several times
throughout this document. TIE is a Volvo Cars system which, among other things, is
used to report errors about VIDA or its information. As there are users who do not
have access to TIE, applicable actions will be made clear for those users where TIE
is specified.
In this document there are also a number of references to DMS (Dealer
Management System) to show a connection to such a system. Within the document
the Swedish system TACDIS is used as an example of the connection.
VIDA support site is mentioned several times throughout the document. This is a
site that contains documentation and help for VIDA users, initially independent
workshops.

1.2 List of abbreviations

VIDA Help contains lists with different types of abbreviations. The lists are split
according to the area of use:
Abbreviations contain explanations of abbreviations used in VIDA.
Units describe the units that are used in VIDA. Calculation formulas for the units
that are not included in the metric system are also found here.
PS Code describes the codes that are used when ordering parts.
Country designation describes the country codes used in the parts catalogue.

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2 SUBSCRIBING TO VIDA
2.1 Concept

VIDA All-in-one VIDA All-in-one is a complete VIDA application with access to all
functions. VIDA All-in-one is installed locally on a customer's PC.
VIDA All-in-one works with certain functionality without being
connected to the central data system.
Connection to the central data system is required to download
software (PIE), image details under Vehicle profile and for parts
ordering (DMS). An order list for parts can be printed and saved.
Errors can not be reported without connection to TIE and the
technical journals can not be read without a connection to TIE.

VIDA on Web VIDA on Web is a VIDA application that is accessed via a web
browser over the Internet. VIDA on Web requires connection to the
central data system. VIDA on Web does not have access to all
functions. For each subscription, one user at a time can be logged in
on VIDA on Web.

VIDA Admin VIDA Admin is a central system where information about customers,
users and subscriptions is managed and stored. VIDA Admin is only
used by the VIDA Administrator.

VIDA Administrator Each company has a local VIDA Administrator.

Version of VIDA The version of VIDA being used is displayed in the log in window. It
is also displayed as part of the title together with the selected vehicle
profile and language version after logging in.

Subscription A subscription has a status, i.e. it is activated or deactivated.

The subscription controls the functionality in VIDA. The subscription
is specific to both users and computers.

Package A subscription consists of a collection of packages that define

content and functionality. For example, the spare parts package
provides spare parts documents and the parts list's functionality.

License A subscription is always purchased as a specified number of

licenses.
When subscribing to VIDA All-in-one, the number of licenses
indicates how many computers with VIDA All-in-one installed that
can be used simultaneously.
When subscribing to VIDA on Web, the number of licenses indicate
how many users can be connected to the subscription (one user at a
time can be logged in).

Customer A customer in VIDA is a place of business, e.g. a workshop. Every

workshop is one customer.

Sales company A sales company is responsible for one or several countries. Sales
companies operate as support.

VCC VCC (Volvo Car Corporation) administers, among other things,

packages, prices and models.

Synchronize All administrative information concerning subscriptions, customers

(every 14 days) and users is stored centrally. The information is synchronized to

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VIDA All-in-one, but also to the central web servers. This makes it
possible to use VIDA All-in-one without being on-line. VIDA All-in-
one must be synchronized at least every 14 days for the subscription
and license to work properly.

2.2 Missing functionality

Functionality that is shaded grey in VIDA is not available. This may be due to
several reasons:
• The subscription does not include the functionality.
• The car is not read out and the vehicle profile is not filled in.
• In the settings, the VIDA Administrator has deselected certain functionality or
certain document types for the user.
If a function is missing, always check with the local VIDA Administrator before
contacting support.
Subscriptions can be updated to include the missed functionality. VIDA on Web has
technical limitations for what can be included. When purchasing or modifying
subscriptions, the dealer and the internal customers at the sales company must
refer to the respective sales company.

2.3 eUpdate
VIDA eUpdate is an information and application update between the DVD releases.
It is distributed via the web and installed on VIDA All-in-one automatically.
eUpdate will be visible when there is an update available and is installed by
following the onscreen instructions. The application guides you through the
download and installation of the update.
eUpdate is an update of parts information, Car Communication Functionality, script
and of the VIDA-application.

2.3.1 Dialogue box for downloading

At log-in, synchronization or when logging-out, VIDA All-in-one search for any
available updates. If there are any, a dialogue box appears on the screen.
Information regarding date and size of the update is shown here. An update for
each language installed in your VIDA All-in-one will be performed.
It is only possible to press the “OK” button in the dialogue box to download the
update. This means that it is not possible to decline to download an update.
Downloading occurs "quietly", you can therefore continue to work with VIDA-All–in-
one whilst downloading an update. The dialogue box will not appear if there are no
updates.
VIDA All-in-one has a built-in random delay to start downloading an update. This is
to minimize the risk of all VIDA All-in-one users starting downloading at the same
time and overload the capacity on the network and servers.

2.3.2 Installation
When an update is available for installation for VIDA All-in-one, a message
appears. This gives you the opportunity to install the update immediately or to wait
with the installation. As downloading occurs ”quietly”, you can be anywhere in VIDA
All-in-one or Windows when the message appears.
When YES is selected, VIDA automatically stops and the eUpdate-installation
starts. A delay indicator appears in the lower right-hand corner of the screen and
shows the progress of the installation. It is possible to view with or without details.
If NO is selected to install the update, three (3) attempts are permitted and then
it will be installed automatically the fourth (4) time. The dialogue box appears at
every log-in, log-out or synchronization.

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2.3.3 Installation complete

As the last step of the installation, the central VIDA system (VOCCS) is updated
with the latest status of VIDA All-in-one. Once the update has been installed, a
message appears. If YES is selected, VIDA All-in-one starts. VIDA start window
should now show the last installed version of VIDA. You can now log in normally.

2.3.4 Automatic/forced installation

If the download update is NOT installed even after the third (3) “reminder”, the
system will not allow a fourth log-in attempt without installing the update. A dialog
appears and informs that three NOs in sequence have been selected regarding
installation of eUpdate, and now only gives the option of selecting ”OK”. After that
the system runs an update as described in 2.3.2 Installation.

2.3.5 Rollback/uninstall
If an update requires being uninstalled, a message will be sent out informing of this.
Use the standard program ”All programs”, on the start menu, use VIDA/eUpdate
Rollback. During the last step of rollback, the system updates the VIDA central
system (VOCCS) with the status for VIDA All-in-one. After uninstalling, the system
shows the current active version of VIDA on the VIDA start window.

2.3.6 Forced download

It is possible to start a forced download of an update immediately and avoid the
random delay. To perform this, use "All programs" on the start menu,
VIDA/eUpdate Forced Download. The update is then downloaded and installed in
the same way as described above.

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3 WORKING WITH VIDA

3.1 Logging in
Logging in to VIDA is carried out via a Ford Motor Company (FMC) security system.

3.1.1 Navigation
Always use the tabs to navigate in VIDA. Note that the web browser's navigation
buttons (back arrow and forward arrow) can give unwanted results.

3.1.2 Selecting language in VIDA

The language for the user can be selected in VIDA Admin. This is dependant on
other languages being available. The user can not select another language in VIDA
than the one decided by VIDA Admin.

3.2 Logging in VIDA

VIDA All-in-one creates logs that can be used for different purposes, including error
reporting. The most important log files are described in the VIDA Logging
document.
Log files in VIDA are used for error reporting. Errors must be reported to TIE
(accessed by clicking on the REPORT TO TIE button).
The user decides how the error is going to be reported. Regardless which method
is selected, a log file can be attached by clicking on SELECT LOG FILES.
The following methods are available to send an error report:
• Vehicle report
• Service Product Report
• E-mail
NOTE! If the user does not have a TIE connection, the REPORT TO TIE button will
appear as a REPORT ERRORS button instead and only the E-mail report option,
will be accessible. The report will then be sent to the support.
VIDA automatically attaches information about user name, vehicle profile and
information about what the user was working on at the time of the report.

3.3 Printout
Almost everywhere in VIDA you will find the PRINT button accessible. A printout
from VIDA is formatted. Among other things, you will find the printout date on the
printout. Information and layout is formatted so that it fits the print format. The
printout deviates slightly from what is shown on the screen.

3.4 VIDA Release News

Messages about new, modified or deleted information in VIDA, as well as
information about the installation, is distributed to dealers via VIDA Release News.
VIDA Release News is distributed in all VIDA languages as follows:
• in electronic format, via Service Product Journal (SPJ) in TIE
• via a link to TIE under the START tab in VIDA
• via VIDA support site
• via sales company sites that are aimed at dealerships

3.5 Vehicle communication tool (only for VIDA-All-in-one)

Vehicle communication in VIDA is supported by the following vehicle
communication tools:

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• Vehicle communication is based on J2534, which can be used to download

software to vehicles from, and including, model year 2004. J2534 is an
interface common to all vehicles for reprogramming control modules, that can
be connected to many vehicles. VIDA uses J2534 to manage software that is
emissions related. J2534 can not be used for diagnostics. J2534 is primarily
used by independent workshops. VIDA has support for CarDAQ2534 and
Pass thru+ XS.
• Vehicle Communication Tool 2000 (VCT2000) and Diagnostic Communication
Equipment (DiCE) are used to communicate with the vehicle's control models
and download the application from VIDA to the vehicle. They are used for all
Volvo models from and including model year 1999. VCT2000 and DiCE
transfer the messages from VIDA to the control module in the vehicle. They
are also used to read out and erase diagnostic trouble codes (DTC) and other
diagnostic services in the various control systems. In the document and in
certain screen dumps the text VCT appears. This refers to VCT2000.
VCT2000 and DiCE differs in the way they are connected to the computer.
VCT2000 uses the serial port and DiCE uses USB/Bluetooth.
• For model years up to and including 1998, VST (Volvo System Tester also
known as Volvo Scan Tool) is used instead of VCT2000 to read off diagnostic
trouble codes. After reading off diagnostic trouble codes with VST, the
diagnostic trouble codes must be searched under the tab INFORMATION.
NOTE! Do not connect VST to a PC, always use VCT2000.

3.5.1 Testing communication tool

When working with VIDA vehicle communication, a request to test the
communication tool is displayed. To carry out the test, click RUN. Different tests are
carried out depending on which vehicles are connected.
Individual tests can be selected under the ADVANCED tab by clicking the desired
tests and then RUN.
When the test is complete, the result is displayed in a dialogue box.

3.5.2 Update VCT2000

The VCT2000 communication tool can occasionally need updating with new
software. Updating of VCT2000 is initialized from the PERFORM COMPUTER
SETTINGS dialog under the start tab. The function is under the COMMUNICATION
TOOL tab.

The button START VCT UPDATE starts an independent application, which updates
the software in VCT2000.

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3.5.3 Update DiCE

The communication tool DiCE may require updating with new software (also called
Firmware). The update is performed via VIDA All-in-one. The DiCE unit must be
connected to a 12 V supply and USB cable. Click PERFORM COMPUTER
SETTINGS in VIDA and then COMMUNICATIONS TOOL. Click DiCE UPDATE.
The Firmware Update window opens.

The first time DiCE is updated, the correct file needs to be selected in the Firmware
Update window: C:\Program Files\DiCE\Tools\DiCE_x_x.mot. Click UPDATE.
Updating takes approximately one minute. A dialogue with the following question
may appear: ”New firmware same or older than current, load any way?”. Click YES.
Close the Firmware Update application tool by clicking CLOSE. To close the
PERFORM COMPUTER SETTINGS window, click OK. For further information see
DiCE installation instructions.

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3.6 TIE
TIE stands for Technical Information Exchange. The system is used by certain VCC
dealers for reporting errors and distributing information. Whether or not the user
has access to the TIE system depends on which marketing company the user
belongs to. VIDA is adapted depending on the user's access to the system. For
users who do not have access to TIE, buttons and links to TIE are not visible in
VIDA.
VIDA Admin must be updated with the user's ID for a user to have contact with TIE.
TIE is displayed in a separate window and the user enters a password to access
the information.

3.7 PIE
PIE stands for Product Information Exchange. PIE is a VCC system for managing
the software packaging for vehicles. When a VIDA user orders software, PIE is
contacted in order to validate the order. Thereafter the order is packaged with the
software required for the selected vehicle. The order is then electronically sent to
VIDA for vehicle download.

3.8 DMS
DMS stands for Dealer Management System. A DMS can be connected to VIDA,
and makes it possible to retrieve prices and stock status. For users who do not
have access to a DMS system these functions are not visible in VIDA.
In order to connect a DMS to VIDA, the system of the DMS supplier must be
compatible with VIDA.

3.9 VIDA information structure

The information structure in VIDA is built on function groups.
Function groups in VIDA:
0 Administration - General information
1 Standard components, service materials and consumables
2 Engine with mounting and equipment
3 Electrical system
4 Power transfer
5 Brakes
6 Suspension and steering
7 Springs, shock absorbers and wheels
8 Body and interior
9 Other – special vehicles, e.g., ambulances, police cars. Components that
deviate from standard.

3.10 IsoView
IsoView is a plug-in that is required to show images in VIDA. It is used to improve
the quality of the images. IsoView is automatically downloaded. Users of VIDA All-
in-one can install Isoview from VIDA DVD and VIDA on Web users download it
separately. It is available on the VIDA support site.

3.11 Support
If there is an issue with VIDA, help must be obtained in the following order:
1. VIDA Help
2. Local VIDA Administrator
3. VIDA support site

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4. Support at local sales companies

3.12 Reporting errors in VIDA

If the text or images in VIDA is incorrect or if something does not function correctly,
this must be reported via the support function in VIDA. See section 3.2 Logging in
VIDA.
Press the F12 key when the error is noticed. A window opens with information
about the text which is displayed in the screen. This information can be printed out
or copied and included in the TIE error report, see descriptions below.
Step by step description
Alternative 1, digitally
1. Press the F12 key when the window containing the incorrect text or picture is
shown. A window with information about the VIDA text is shown.
2. The text in the window can be copied into a report document. Attach the
document in an error report in TIE or in an e-mail to the sales company
support.
3. Copy a screen image and attach it to the report or e-mail. To copy the screen
image press PRINT SCREEN on the keyboard and for example open a Word
document and select PASTE. Attach the document in the report.

Alternative 2, printout
1. Press the F12 key when the window containing the incorrect text or picture is
shown. A window with information about the VIDA text is shown.
2. Right-click on the information window and select Print.
3. Click OK to close the window.
4. Send the printed information and TIE error report to the sales company
support.

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4 INTRODUCTION TO MAIN FUNCTIONS IN VIDA

There are 7 navigation tabs in VIDA:
• START
• VEHICLE PROFILE
• INFORMATION
• PARTS LIST
• DIAGNOSTICS
• SOFTWARE
• SEARCH

INFORMATION and DIAGNOSTICS are only available if the user has defined a
vehicle profile. These will be greyed out and can not be used without Vehicle
profile, see section 2.2 Missing functionality.
DIAGNOSTICS and SOFTWARE are only available in VIDA All-in-one.
The user can move freely between the different tabs, from one part of VIDA to
another. VIDA remembers what the user viewed last. The tabs "reset" when the
vehicle profile is modified.
If the user chooses to open a document whilst working, it will open under the tab
INFORMATION. You can return to the original tab by clicking on the tab or clicking
the back button in the information.
There are four buttons in the upper part:
• HELP - opens VIDA Help in a separate window as a PDF file.
• REPORT ERRORS - opens TIE in a separate window. If there is no access to
TIE, REPORT PROBLEM USING E-MAIL opens instead.
• READ TECHNICAL JOURNALS - opens TIE in a separate window, with the
relevant vehicle profile as criteria for which journals are displayed. This is only
relevant to users with a TIE connection.
• LOG OUT - leads to the log-in page at the same time as the user is logged
out.

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4.1 The START tab

The START tab is the first page displayed in VIDA when logging in to the system.

The START tab contains:

• Link to TIE to read VIDA Release News (for those with access to TIE. VIDA
Release News can otherwise be found on the VIDA support site).
• Short-cut to VEHICLE PROFILE.
• The function SYNCHRONIZE.
• Link to dialog with local system settings.
• Links to the conditions text and information about copyright.

Synchronize
Information about the subscription comes from the central system VIDA Admin.
This information must be synchronized from VIDA All-in-one for the application to
function as intended, it is requested that synchronization occurs automatically at
regular intervals.
If the information about the subscription has been modified, synchronization must
be carried out by clicking on SYNCHRONIZE. The date and time of the last
synchronization are now displayed. If synchronization has been carried out the date
and time will be updated to the time of the latest synchronization.
If VIDA All-in-one does not establish contact with VIDA Admin and therefore does
not synchronize, an error message appears: "VIDA All-in-one not synchronized"
(date and time remain as before).
If the automatic synchronization does not work, an error message is shown. In this
case, the VIDA Administrator must manually synchronize or contact their local
support.

4.1.1 The dialog PERFORM COMPUTER SETTINGS (only VIDA All-in-one)

The dialog is only used in VIDA All-in-one. It contains the following tabs:
• SYSTEM
• COMMUNICATION TOOL
• VIN SETTINGS

The SYSTEM tab

The SYSTEM tab manages the subscription, length and deregistering of the client
and automatic DMS connections.

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Time limited subscription

Under the button PERFORM COMPUTER SETTINGS, the SYSTEM tab displays
the length of time until the subscription expires. A time limited subscription must be
renewed at the latest the same day that it expires. It can not be renewed if it is
expired. A time limited subscription can not be cancelled by the customer. Any
breaks in the subscriptions are managed in agreement with the sales company.

Continuous subscription
Under the button PERFORM COMPUTER SETTINGS, the SYSTEM tab displays
the length of time until the subscription expires. The time also counts down on a
continuous subscription, but the subscription is automatically renewed annually.
Deregister local client
When a computer is no longer used for VIDA All-in-one it can be deregistered. A
deregistering can be temporary or permanent. Deregistering also means that a
license becomes free for another computer.
At deregistring, the local information about the subscription is deleted and
information about the computer will be deleted in VIDA Admin. Please note that the
VIDA application will remain, it must be uninstalled separately.
All subscriptions where the relevant VIDA All-in-one is included will be affected by
removing VIDA All-in-one.
When the deregistring is complete, the user logs out. The VIDA Administrator can
confirm that VIDA All-in-one is deregistered in VIDA Admin. If VIDA All-in-one
restarts, the machine will be registered again.
If VIDA All-in-one can not establish contact with VIDA Admin at deregistring, an
error message is shown and VIDA All-in-one remains registered.
Support can deregister VIDA All-in-one, even if the computer or connection to VIDA
Admin does not work. Contact your support and ask them to deregister VIDA All-in-
one in VIDA Admin.

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The COMMUNICATION TOOL tab

Settings for which port the Communication tool should use are made under the
COMMUNICATION TOOL tab. Test of communication tools starts here. For more
information, see section 3.5 Vehicle communication tool (only for VIDA-All-in-one).

The VIN SETTINGS tab

VIN is an abbreviation of Vehicle Identification Number.
Under the VIN SETTINGS tab the user can select the number of vehicles that
should be shown in the list Latest identified vehicles, under the VEHICLE PROFILE
tab.
VIN Override can be used to manually override the selections made by the VIN
decoding functionality in VIDA. The default selection for VIN decoding is On.
Note! This option should only be used when you are absolutely sure that your new
selections will work when communicating with the vehicle.
When a new VIN is manually entered, or when the Read Vehicle button is pressed,
the VIN Decoding selection will be reset to the default value On.
When VIN decoding should be used to overcome communication issues, an SPJ
will be sent out with precise step-by-step instructions that are specific to each issue.

4.1.2 Selecting subscription

A user may have several subscriptions. The user selects which subscription he
wants to use immediately after log-in. To change subscription, the user must log out
and then log in again.

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4.2 The VEHICLE PROFILE tab

There are several ways to select vehicle profile in VIDA:

• Read out VIN directly from the vehicle
• Enter VIN (Vehicle Identification Number) manually
• Set a vehicle profile manually using the drop-down menus
VIDA has communication with other IT-systems which makes it possible to access
additional information about the vehicle. Based on VIN, other systems can deliver
information about:
• Model
• Year
• Chassis number
• Engine
• Transmission
• Steering
• Chassis
• Exterior colour code
• Interior colour code
• Chassis code
If a DMS has been connected to VIDA, certain information can be retrieved by
using the vehicle's registration number. This is useful if VIN is unknown or if it is not
possible to communicate with the vehicle via vehicle communication.
If the VIN is unknown the vehicle can also be identified by entering the chassis
number, model and model year and press the VEHICLE DETAILS button.
When the user clicks READ VEHICLE on the vehicle profile page, the VIN (and only
the VIN) is read. When the user enters the DIAGNOSTICS tab for the first time with
a new VIN, the serial number and diagnostic trouble codes are read from all control
units in the vehicle. This is the only automatic read out that occurs. If you enter
once more with the same VIN, the previous read out is retrieved from a database
and the user is asked if a new read out is required.

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The following could be found under the VEHICLE PROFILE tab:

• READ VEHICLE – if the vehicle is connected to VIDA, the vehicle's identity
and, e.g., diagnostic trouble codes can be read.
• RETRIEVE FROM TACDIS - this button is called RETRIEVE FROM + DMS
the system's name. The button is only available if the user has access to a
DMS system.
• Menus for manual setting of vehicle profiles
o Model
o Year
o Partner Group
o Engine
o Transmission
o Steering
o Body version
o Special vehicles
• OK – to finish manual setting of vehicle profile
• LATEST IDENTIFIED VEHICLES – select one of the latest identified vehicles
to determine a new vehicle profile
• CLEAR VEHICLE PROFILE – selected vehicle profile is reset
• VEHICLE DETAILS – supplementary information about the car is retrieved
from other available systems.

4.2.1 Reading vehicles

VIDA communicates with vehicles using vehicle communication tools, see 3.5
Vehicle communication tool. VIDA can retrieve information from the vehicle via
these tools.

4.2.2 Working without vehicle profile

It is possible to work without defining a vehicle profile in some parts of VIDA. It is
recommended to (at least) define model and year to reduce the amount of
information that VIDA displays.

4.2.3 Include transmission at VIN read out

Many markets have transmission included in VIN. The exception to this is AME
(USA, Canada, Mexico and Puerto Rico), 51 China and 43 Arabia. When Partner
Group INT (International general) is entered into VIDA Admin, the transmission is
decoded when a VIN is specified or when the vehicle is read.
When the vehicle's VIN has been read or entered, the user must select INT, Arabia
or China in VIDA if the vehicle's VIN applies to 51 China or 43 Arabia.
Other markets that normally use Partner Group INT, should change to Partner
group EUR/INT except Arabia and China, after the vehicle's VIN has been read or
entered, to keep the function to decode the transmission.
In the same way, markets that normally use Partner Group EUR (Volvo Cars
Europe) or NOR (Volvo Cars Nordic Countries) temporarily change to Partner
Group AME (Volvo Cars North America) in VIDA Admin when a vehicle specified for
USA, Canada, Mexico or Puerto Rico is to have its VIN decoded.

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4.2.4 Menu Pricing

Menu Pricing is a development of the VSTG program, Volvo Standard Time Guide.
It is a tool to plan work in the workshop. Knowing how long each job takes and
exactly what parts that are required for each job allows the workshop to be more
efficient. Menu Pricing can be used to give the customer a fixed price for each job.
The button is only available if the user has access to the Menu Pricing system.

4.2.5 CSC tab

The CSC tab is split according to:

• Symptom type, for example, "Function"
• Function group, for example, ”21 Engine”
• Component/function, for example ”Starting”
Click on the title in the index list, until the desired code is found in the list to the
right. When component/function is marked, related CSC appears to the right. The
CSC list shows information divided into four columns. Mark the codes that
correspond with the symptom and click on ADD TO LIST. Several codes can be
added in the same way.
Some CSC have a link to information for symptom identification. The information
can explain the vehicle's normal behaviour or be support for verifying the symptom.
These codes have a symbol for documents to the right in the symptom list.

4.2.6 The CSC LIST tab

When a CSC has been selected, it is placed under CSC LIST. The list is saved in
VIDA if the VIN has been read out or entered.

4.3 The INFORMATION tab

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4.3.1 Buttons FORWARD and BACK

Under the tab INFORMATION there are buttons with arrows, a forward double
arrow and a back double arrow. These lead to the next document and back to the
previous document, respectively, in the information structure.

4.3.2 Buttons in the diagnostics information

Under the tab INFORMATION certain diagnostic information flow is displayed.
Within diagnostic information there are buttons that lead further or end the fault-
tracing flow (for example YES, NO, CANCEL or CONTINUE).

4.3.3 Navigation tree

The navigation tree can be found under the INFORMATION tab. The navigation
tree is automatically hidden when the user selects to open a document. It is also
hidden when the user has followed a link for example in the diagnostic flow or in
search result.

The navigation tree can always be opened again by clicking the open icon at the
top edge. Alternatively, the space bar can be used to open and close the navigation
tree. The navigation tree can be widened by pulling at the right edge.

4.3.4 Drop-down menus and information types

The information in VIDA is divided into different information types. These are
accessible through the drop down menus directly under the tabs. Different
information is available depending on the user’s subscription.
When the user enters the tab INFORMATION, the information type Spare parts is
always default in the navigation tree. If Spare part is not included in the user's
subscription, then Removing, replacing and installing is shown as default.

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Information types
The information is structured into the following types in VIDA:
Parts
• Parts catalogue

Repair
• General safety information
• General information
• Component location
• Service programs
• Removal, replacement and installation
• Overhaul instructions
• Cleaning, Inspection and Adjustment
• Installation instructions, accessories
Product specification
• Visual identification
• Design and function
• Specifications, electrical/electronic
• Specifications, mechanical
• Specifications, other
• Mechanical schematics and diagrams
• Gas, Vacuum and Fluids Schematics/Diagrams
Fault-tracing
• General diagnostics and tests
• Diagnostic trouble codes and associated procedures
• Symptom-related diagnostic procedures
• Wiring diagrams
Bulletins
• General Information Bulletins
• Manual Update Bulletins
• Product Fix/Special Tool Bulletins
• Recall/Service Campaign Bulletins
• Emission Recall Campaign Bulletins
• Service Manager Bulletins
• Parts/Accessories Bulletins
• WB, mechanical tools
• Goodwill policy program bulletin (US only)
• Safety Recall Bulletin (US only)
• Emission Recall Bulletin (US only)
• Parts/Accessories Bulletin (US only)

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• Service Manager Bulletin (US only)

• Recall/Service campaign Bulletin (US only)
The above may differ depending on market and user authorization in VIDA.
In VIDA, vehicle profile information is shown as a part of the title. Therefore, the
user gets a good overview over the information available for each vehicle.

4.4 The PARTS LIST tab

4.4.1 The PARTS LIST tab

The PARTS LIST tab contains the user's own parts lists. Several parts lists can be
created and saved under individual names. The parts lists are only accessible to
users who have saved them and are connected to a specific computer.
It is possible to import and export a list. When a list is exported it can be saved to
any location with or without vehicle profile connected to it. An exported list can be
sent to another user and opened in VIDA by importing it. It is also possible to add
an exported list in Excel.
If a DMS is available, the parts list can get information about price, stock quantity
and stock position for each part in the list. A parts list can also be transferred to the
DMS and therefore create or update parts and work orders.

4.4.2 The parts list connected to other parts in VIDA

The parts list has links to the Parts Catalog and the SOFTWARE tab in VIDA. Parts
can be added to the parts list from the parts catalog. Software can easily be
transferred from the parts list to the SOFTWARE tab. If a DMS is integrated, certain
information can also be sent between the systems.

4.4.3 Using the Parts list

The following buttons and functions are found on the PARTS LIST tab:
Command Explanation

PRINT Creates a pdf file with the relevant parts list for printing.

ADD TO LIST Manually adds entered parts to the parts list.

UPDATE (Alt+U) Updates the parts list if something has been modified in the
editable fields.

DELETE Deletes the relevant list.

RENAME Opens a dialogue box that enables you to rename the parts list.

NEW Opens a dialogue box to create a new parts list.

IMPORT (Alt+I) Opens a dialogue box to retrieve a parts list from a file.

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EXPORT (Alt+X) Opens a dialogue box to save an existing list as a file. This can be
done with or without relevant vehicle profile.

REMOVE PART Removes the selected parts from the parts list.

ADD SW Adds selected software to the software manager.

ADD ALL SW Adds all software in the parts list to the software manager.

RETRIEVE FROM This is only available if a DMS system is integrated. Retrieves

DMS (Alt+R) information about price, stock quantity and stock location for the
parts in the relevant parts list.

SEND LIST TO DMS This is only available if a DMS system is integrated. Opens a
(Alt+S) dialog with an option to create a part or work order with the parts
list's content, or update an existing part or work order.

Drop down list Here you will find all lists for each specific user and computer.

Editable fields:
Prefix Can be added and modified for all parts
Part number Can be added when you manually add a part
Description Can be added when you manually add a part
Qty Can be added and modified for all parts
Job no Can be added and modified for all parts

4.5 The DIAGNOSTICS tab (VIDA-All-in-one only)

To use VIDA diagnostics, a vehicle must be connected to the communication tool

VCT2000 or DiCE.
The communication tool must be connected to the computer via the serial port
(VCT2000) or USB/Bluetooth (DiCE) and to the vehicle via DLC. Be sure to select
the correct COM port on the START tab, PERFORM COMPUTER SETTINGS.
Under the DIAGNOSTICS tab you will find the following sub-menus:

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• DETAILS
• NETWORK
• FAULT TRACE
• REFERENCE INFORMATION
• VEHICLE COMMUNICATION
VIDA collects information about the car during the first step of the flow. This
information may be of use in later steps of fault-tracing.
All supplementary information under the diagnostics flow is shown under 4.3 The
INFORMATION tab. To get back, click on the DIAGNOSTICS tab.

4.5.1 DETAILS
DETAILS is a detailed presentation of information about the vehicle including
vehicle configuration in text, read from the Central Electronic Module (CEM) (does
not apply to older S/V40 models). This function is only for information purposes and
is not connected to fault-tracing.
If the CEM does not respond, the DIAGNOSTICS tab remains greyed out. To fault-
trace the CEM, enter the VIN manually. This makes the DIAGNOSTICS tab
available and fault-tracing possible.

4.5.2 NETWORK
Network status checks deviations in the vehicle's network communication.
Deviations are shown in the Vehicle Graphic of the network and all its control
modules.
The Control Modules can have three different colours that are explained through
the symbol:
• Green – Control Module responsive to communication
• Red – Control Module not responsive to communication
• Grey – Control Module not part of the vehicle configuration (it may, however,
be in the relevant vehicle model)
Some or all of the following information is shown by clicking on a control module:
• Design and function
• Component location
• General diagnostics and tests
• Specifications, electrical/electronic
• Specifications, other

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FAULT TRACE
FAULT TRACE constitutes the way in to fault-tracing in VIDA. It lists related
diagnostic tests for CSC. A white arrow to the left of the FAULT TRACE button
indicates that no Control Module has registered DTC. An orange arrow indicates
that one or more Control Modules have registered DTC. Related tests are available
under the Selected CSC or Unselected CSC tabs.
Initial State
The first tab is Initial State. VIDA shows the Vehicle Graphic, read DTC and their
relationship to CSC.
This is the complete picture as a result of the first readout of the vehicle.
The Control Modules can have four different colours that are explained through the
symbol:
• Green – No DTC is present
• Red – DTC is found active
• Yellow – DTC is found not active
• Grey – Control Module not part of the vehicle configuration or not responsive
to communication.
Note that no fault tracing of a diagnostic trouble code can be run from this tab. This
is done from Selected CSC or Unselected CSC tabs.
Selected CSC
This is the default view of the FAULT TRACING tab if a CSC is selected. Here you
can find tests connected to the selected CSC. All DTC tests are sorted depending
on status. The status "red traffic light" is of higher status than "yellow traffic light"
and will show first in the list. There are no new types of tests in SBF (Symptom
Based Fault trace) compared to previous VIDA versions but they are now
connected to a CSC. However, some CSC has got a new type of information called
Information and verification. Note that it is not always that such information will be
available. The result of each test will be shown in the ACTION HISTORY column.
The Vehicle's Graphic will always represent the status of the DTC in relation to the
listed CSC.

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The Control Modules can have five different colours that are explained through the
symbol:
• Green – Control Module has a relation to selected CSC but no fault found by
the DTC test
• Red – Control Module has a relation to selected CSC and DTC is found active
• Yellow – Control Module has a relation to selected CSC but DTC is found not
active
• White – Control Module has no relation to selected CSC
• Grey – Control Module not part of the vehicle configuration or not responsive
to communication
The result of each test is shown in the column for ACTION HISTORY.
Unselected CSC
This is the starting point of the FAULT TRACE tab if no CSC is selected.
The schematic car image always represents the status of the DTC and shows its
relation to one or several CSC.
The various colours have the same meaning as in SELECTED CSC above.
Delivery
When the Delivery tab is selected VIDA first reads out all DTC and shows them with
their current status.
ERASE ALL has to be selected in order to erase DTC in the vehicle. Once the DTC
is erased, you will be asked to start the vehicle twice and let it idle before DTC will
be read out from all Control Modules as a final check.
Note! No DTC Information or Extended DTC information could be reached from
here. This is done from the Selected CSC or Unselected CSC tabs. However, when
a test is selected, all related CSC will be listed.

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4.5.3 Extended DTC information

The extended DTC information is displayed when a test relating to a DTC is
selected. It is divided into three different tabs:
• Overview – The Overview tab is the default tab when a DTC test is opened.
The DTC information is presented here.
• Details – Information about Counter Values, Status Identifiers/Status Bits and
Frozen values. Counter values could also be presented in a graph.
• Timeline – Contains information about when the DTC was set the first time.
Note! Timeline will only show if the DTC is read out from a Control Module that has
the latest diagnostic protocol. Otherwise, it will be disabled.
Common functions within the three different tabs are General Status Information
and the buttons:
• FAULT TRACE, "opens" the actual fault-tracing tree
• UPDATE, re-reads the Counter and Status identifiers /Status bits values that
will be updated accordingly.
• CLOSE, closes the extended DTC information.
Note the symbol. Click this symbol to read context sensitive information on
respective part. The information in these texts differs depending on the context.
Some information is also available in mouse over texts.

4.5.4 REFERENCE INFORMATION

CSC based
The CSC structure is found under this sub-tab. The table of contents can be
expanded downwards to a CSC level. When a CSC is selected, related diagnostic
tests will be listed. There could be three types of tests.
• Information and verification
• Symptom related diagnostic procedures
• Diagnostic trouble codes and associated procedures
DTC based
This sub tab shows the vehicle's schematic graphic. When a control module is
selected, all connected DTC are listed. When a DTC is selected, corresponding
CSC are shown.
The REFERENCE INFORMATION is available even if a vehicle is selected
manually or not connected to a communication tool.

4.5.5 VEHICLE COMMUNICATION

The Control Modules can have two different colours that are explained through the
symbol:
• Green – Control Module responsive to communication
• Grey – Control Module not part of the vehicle configuration or not responsive
to communication
There are three different groups of vehicle communication under the heading
VEHICLE COMMUNICATION:
Parameters
Activations
Programmed values.

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Parameters
By clicking on a control module on the overview picture, a predefined list with
parameters will be shown. Detailed information for every parameter is available via
a link in the parameter list. Parameters can be shown graphically, digitally, or in a
table. It is possible to communicate with several parameters and/or control
modules.
Note! It is not possible to add read values from different diagnostic protocols.
Activations
By clicking on a control module on the overview picture, a predefined list with
parameters that can be activated will be shown. Detailed information for every
parameter is available via a link in the parameter list.
Programmed values
By clicking on a control module on the overview picture, a predefined list with
parameters that can be programmed will be shown. Detailed information for every
parameter is available via a link in the parameter list.

4.6 The SOFTWARE tab (VIDA-All-in-one only)

VIDA connects to PIE to purchase software products. Several software products

per vehicle can be ordered in the same order and at the same time.
Software products can be purchased in VIDA:
• via the Parts catalogue
• directly under the Software tab
Markets that use Volvo Vision keep the existing routine, which means that the VIDA
user can ask PIE using the RETRIEVE ORDER button.
When the software is available locally, it is selected for downloading to the vehicle.
After downloading a confirmation is sent back to PIE.
Reset customer parameters for the S60, V70, XC70, XC90.
Before downloading software VIDA reads off all customer parameters from the
vehicle and saves them locally during download. After download, VIDA customer
parameters are reset in the vehicle. In the software manager there is a RESET
CUSTOMER PARAMETERS tab that is used to see which parameters that have

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been reset in the vehicle. Only parameters whose values have changed from the
factory settings are shown.

4.6.1 To use Software

The following buttons and functions are found on the SOFTWARE tab:

ADVANCED Here, ECU information can be obtained, an ECU can

be affected, vehicles read off, VCT2000 tested and
connections to PIE tested.

PRINT Creates a PDF file with the relevant software list for
print out.

... Contains a list of all software relevant to selected

vehicle type.
(Software Product)

ADD Instead of pressing "..." a part number can be entered

at Software. This can be added to the Software list by
clicking ADD.

S/V40 (-04) Vehicles of this type must be managed in a special

REPROGRAMMER way in VIDA. For further information see Chapter 5
S/V40 (-04) Reprogrammer.

Retrieve order Shows a list of software orders that can be retrieved

by VIDA All-in-one.

SOFTWARE LIST A list of current orders that have not yet been saved in
the vehicle.

DOWNLOAD HISTORY A list of orders that have been managed at this VIDA
All-in-one.

PURCHASE Retrieves the current software order to VIDA All-in-

one.

RETRIEVE Retrieves a software order that has been transferred

from RETRIEVE ORDER.

REVOKE Cancels a software order.

RETRIEVE ORDER Displays information about the software order in the

INFORMATION window in the lower left-hand corner.

ORDER FOR AN Used during software ordering for independent

INDEPENDENT workshops.
WORKSHOP

DELETE Deletes selected software or order.

NOTE! Applies to orders with initialized status.

DOWNLOAD Downloads selected software in vehicle.

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Editable fields

VIN | Chassis Enter VIN or chassis number.

Model Contains a list of eligible vehicle models.

Year Contains a list of eligible vehicle model years.

Order reference The order reference is given here.

Software A part number for specific software can be entered

here directly, instead of having to open the entire
software list.

Add Mark the window and select a part number. The

software will be added to both the software list and the
parts list.
NOTE! This window must be marked before selecting
software.

4.7 The SEARCH tab

The search function can be accessed via the menu in VIDA.
Clicking BACK resets the search function to the starting point. Click on the links in
the search results to view the information. To go back to the search results, click
the SEARCH tab.

4.7.1 Searching in all models

It is possible to search in all models and model years, regardless of which
information one is searching. When searching in all models, the filter for vehicle
profile must be turned off. It is for example possible to search by part number to
determine in which vehicle the part can be used.
CSC always searches by relevant vehicle profile.

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4.7.2 Searching in the parts catalogue

In addition to searching with or without the vehicle profile it is possible to search for
part numbers which have been discontinued, because notes are included when
searching for part numbers or part descriptions. Select search by part number.
Search can also be done by text in the notes. For example, when searching for a
part description, one can also find discontinued parts, since the notes are searched
as well.
The search function allows the use of a wildcard symbol. Wildcard symbols make it
possible to search for information without a complete search word. The wildcard
also works in searching in the part description combined with notes. When
wildcards are not used the function searches for the exact word entered.
Asterisks (*) are interpreted as unknown symbols (even 0 symbol). Asterisk and
ALL marked give the following search options for example.
• Searching for engine* means all words beginning with engine. The results
could be engine, engine control module, engine temperature etc.
• Searching for s*y* gives results that begin with "s" and contain the letter "y",
for example, system.
• Searching for *cover gives results that end with cover, for example, timing
cover, cover and protective cover.
Searching with ANY marked gives the following search possibilities for example:
• Searching for "protective cover" gives results containing either protective or
cover.
• Searching for ”protective* *cover” gives results containing words that end with
cover or start with protective, for example, filler cover, protective, cover and
protective panel.
The search result is shown in sections. The following is shown:
• Number of hits
• Function group
• Vehicle Profile
• Title of section
The search result can also be shown per part. Display per part is preselected. The
following is shown:
• Number of hits
• Function group
• Part number
• Part description with notes in plain text if they have been included in the
search
• PS-code
• Vehicle Profile
• Title of section
The search results can be added to the PARTS LIST by clicking the part number in
the search results. It is marked grey in the search results as confirmation.

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4.7.3 Searching in Service information and diagnostic information

When Fault-tracing is selected, only DTC information and fault-tracing information
is searched. Searching does not progress to linked information in a fault-tracing
tree.
It is possible to leave out part information in the search. Search possibilities are:
• Product specification (includes all information types)
• Bulletins (includes all information types)
• Repair (includes all information types)
• Diagnostics (includes all information types)
• CSC (CSC related search)
• All information except Parts Catalogue (and CSC)

4.7.4 Searching CSC

Searching CSC requires vehicle profile, at least model and model year. Searching
occurs in all information fields that are available for CSC.
Enter a word, part of a word or combination of words to search CSC. Select to
search ALL or ANY words. Searching with ALL marked gives the following search
possibilities for example:
• Searching for ”sta” gives results containing sta, for example, start, constant.
• Searching for ”start” gives results containing start, for example, start, starter
motor.
• Searching for ”difficult start” gives results containing both ”difficult” and ”start”,
for example, ”difficult to start”.
Searching with ANY marked gives the following search possibilities for example:
• Searching for ”difficult start” gives results containing either ”difficult” or ”start”,
for example ”difficult to start”, starter motor.
CSC can be added to CSC LIST by clicking the code in the search results. The
added CSC are marked grey in the search results as confirmation.

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5 S/V40 (-04) REPROGRAMMER

5.1 Introduction
The S/V40 (-04) Reprogrammer application is used only to update the engine
control module (ECM) (engine management system EMS2000) with new software.
S/V40 (-04) Reprogrammer is available under the SOFTWARE tab in VIDA. Note
that the information in the application is only available in English. Note that the
screen dumps in this text may differ slightly from what VIDA shows due to updates.
However, the content is always the same.
Affected control modules, see further down in this document.
News! From VIDA 2008A ENGINE should be filled in together with model, model
year and chassis number.

5.2 General
Note! For fault tracing items and when the engine control module is replaced, VIDA
must be used first, not S/V40 (-04) Reprogrammer. A new engine control module is
in “virgin mode” and must therefore be programmed with VIDA before any use of
S/V40 (-04) Reprogrammer.

Check that the latest version of VIDA is installed before using the S/V40 (-04)
Reprogrammer. For more information about the latest version of VIDA, contact your
support.

When the application is running it checks the part number of the control module. If
there is a new version of software available the application automatically downloads
the new software to the engine control module (ECM). A message is displayed if
there is no update available.
Caution! Never use the option "Emergency Recovery Mode" as the first option. The
reason is that the last successful readout of ECM part number/software is stored in
the background and shown/proposed as the current Engine Control Module P/N. If
that part number is from another vehicle (e.g. engine control module) than the
current vehicle and Emergency Recovery Mode is used, wrong software may be
downloaded. The control module can then be corrupt.

Emergency Recovery Mode should therefore only be used after a failed download
to the current vehicle and only then if Normal mode can not be used (no part
number can longer be readout/identified).

Using the program in “normal mode” with a successful readout of part number, does
guarantee that the program can identify a possible update of software.

Caution! If a download session fails due to a broken connection, a request for

a new attempt is displayed. It is important to answer YES.

Otherwise the application shuts down and leaves the engine control module in
an undefined mode, which could result in that the problem can not be
remedied. There is no guarantee that a new attempt will work. If the
Emergency recovery mode doesn’t work the control module should be
replaced. See also Emergency recovery mode in this document.

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Depending of the updated software size, the time for a complete download varies
between approx. 8-30 minutes.

To be able to download new software to the control module, it has to be opened

with PIN-codes by a security access service. For the year models 1998 and 1999
the PIN-codes are stored locally. For year models 2000- PIN-codes are stored in
the Volvo PIE database.
There is a special calibration function in VIDA for modifying idle speed that must
only be used if a customer complains about vibrations at idle. This function is
mainly used in Japan, Thailand, Malaysia and Australia. For more information, see
Technical Journal.

Model years 1998 and early 1999 vehicles with original control modules can usually
not be updated using S/V40 (-04) Reprogrammer due to an older control module
hardware. However, there are no risks in trying to update if the vehicle status is
unknown. The application automatically cancels the session if an update is not
available.

Only Control modules with an original Volvo software is supported by this

application.

5.3 Preconditions
The communication between the application and the control module during
download is very sensitive to electrical disturbances such as intermittent open
circuits etc. To secure a perfect condition for both the application and the vehicle
during download, keep this in mind:
• Do not run any other programs in Windows than VIDA and let the computer be
unused during download.
• Connect a battery charger before starting the program.
Note! Do not disconnect the charger or its supply during download.
• The VCT2000/DiCE tool with cables must be fault free.
• Do not touch or move the VCT2000/DiCE tool, its cables or the connection to
the diagnostic link connector in the vehicle.
• Do not touch or turn the ignition key or ignition lock.

Therefore, let both the computer, VC2000/DiCE, cables and the vehicle be
undisturbed during the download process!

5.4 Sequence of work at normal download

The sequence below describes the procedure at normal download. For Emergency
recovery mode view section further down in this document.

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1. In the SOFTWARE tab, select the S/V40 (-04) Reprogrammer tab. The application
will start.

2. Follow the instructions and click START.

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3. For a normal update reply NO to the question whether the software has been
damaged by cancelled updating. To enter Emergency recovery mode and repair a
cancelled update, reply YES.

Caution! Never use the option "Emergency Recovery Mode" as the first option. The
reason is that the last successful readout of ECM partnumber/software is stored in
the background and shown/proposed as the current Engine Control Module P/N. If
that partnumber is from another vehicle (e.g engine control module) than the
current vehicle and Emergency Recovery Mode is used, a wrong software may be
downloaded. The control module can then be corrupt.

Emergency Recovery Mode should therefore only be used after a failed download
to the current vehicle and only then if Normal mode can not be used (no
partnumber can longer be readout/identified).

Using the program in “normal mode” with a successful readout of partnumber, does
guarantee that the program can identify an possible update of software.

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4. Follow the instructions and select model, model year, and engine type and fill in
chassis number. Click NEXT to check the part number of the control module.

5. The readout part number is shown. Click on NEXT to search for updated software.

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6. Updated software is found. Click on NEXT to start the download procedure.

7. The application starts to unlock the control module. For the year models 1998 and
1999 the PIN codes for opening the control module are stored locally. When the
control module are unlocked the download procedure continues automatically, see
p.12 below.

For model year 2000-, see p.8.

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8. For year models 2000- PIN codes are stored in the Volvo PIE database and the
codes have to be ordered. Enter order reference. If nothing is entered, the
application adds “VEMS” and relevant chassis number as order reference. Click on
NEXT to order PIN codes.

9. Application is ordering PIN codes.

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10. Note! For some control modules or part numbers, the application first tries with the
locally stored codes, before ordering codes from PIE database. If these codes do not
belong to the actual control module an error message is shown, see below.
Click on BACK to start the ordering PIN codes from PIE database.

11. When PIN codes are ordered and downloaded this window is shown. Click on NEXT
to start the download procedure.

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12. When the application has opened the control module, the download procedure starts.

13. Software downloading is complete. To stop, click FINISH.

5.5 Sequence of work using Emergency recovery mode

If downloading is interrupted because the connection is broken it may result in the
control module being in an undefined mode. This could cause problems which can
not be corrected. If the problem occurs, read item Preconditions above.

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This function shall only be used if a download of software for some reason fails or
has been aborted.

Caution! If a download session fails due to a broken connection, a request for a

new attempt is displayed. It is important to answer YES when a question is shown.

Otherwise the application shuts down and leaves the engine control module in an
undefined mode, which could result in an unsolvable problem. There is no
guarantee that a new attempt will work. If the Emergency recovery mode doesn’t
work the control module should be replaced. See also Emergency recovery mode in
this document.

Caution! If Emergency recovery mode is used to download software although the

application indicates that no software is available or if the original part number is
not in the list of available software, the control module may have the wrong
software downloaded and therefore will no longer be able to work correctly. In this
case a return to the original software is impossible.

1. For using Emergency recovery mode reply YES to the question whether the
software has been damaged by cancelled updating.

2. If the part number of the software can not be read, the application will display an
error message, see above. To update the control module when this has occurred

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Emergency Recovery mode must be used. Reply YES to the question according to
the image above.

3. If information can not be retrieved, enter the part number of the control module to be
updated. Select model, model year, engine type and fill in chassis number. Follow
the instructions and click NEXT. When an update has been found, continue
according to the ordinary update procedure.

Caution! When manually entering the original part number in Emergency

recovery mode, one of following alternatives must be used (an example):
• 0030614913.000
• 30614913.000
• 0030614913
• 30614913

Other combinations may cause the application to not identify any updated
software or wrong updated software.

Hint! If the download fails or has been cancelled and the application no longer has
the original readout part number stored or can identify the original part number, the
original part number can be read on the label situated on the engine control module
box (see example below). Check if the part number on the label is in the list of valid
upgradeable part numbers. If the part number is not in the list, no update is
available for the control module.

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5.6 General messages and error messages

5.6.1 No update available

No update available for this control module.

This is not an error message. Possible reasons for the message:

• The control module is already updated.
• The latest version was installed in the factory.
• No updates available.
• The control module is an old type and can not be updated.
• The latest software is not in S/V40 (-04) Reprogrammer. Check that the latest
version of VIDA is installed.

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5.6.2 The request timed out

This error message indicates a communication problem.

Possible causes:
• VCT2000 is not connected to the vehicle or to the computer.
• Wrong communication port for VCT2000/DiCE selected in configuration.
• Low battery level in the vehicle.
• Damaged cables or connectors.

5.6.3 Vehicle not found

This error message means that the selected vehicle has not been found in PIE.
Another message is “107- Specified vehicle can not be found in PIE server”.
Possible cause is that incorrect specifications for the vehicle have been entered.

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5.6.4 Download failed

This message indicates that the download process has been aborted due to either
communication problem or wrong software has been downloaded.

It may sometimes help to disconnect the engine control module for approx. 5
minutes and then try again.

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5.6.5 Failed to unlock the EMS2000 control unit with the supplied codes

If the application fails to unlock the control module this message is shown. The
reason for this error is that the application can not open the control module with the
locally stored PIN code or the codes from Volvo PIE database. Possible cause is
that:
• An earlier replacement of an engine control module that is/was programmed
with wrong PIN codes.
• The PIN codes in the application are incorrect.

Solution: Replace the engine control module according to instruction in VIDA

5.7 Affected control modules

Control modules with the following part numbers and with original Volvo software
can be updated with S/V40 (-04) Reprogrammer.

Upgradeable part number Updated part number

(original part number)

B4164S2

30614300.00A 0030614352.00A

30614368.00A 0030614352.00A

30614386.00A 0030646426.00A

30614534.000 0030646426.00A

30614534.00A 0030646426.00A

30614602.00A 0030614352.00A

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30614850.00A 0030646426.00A

30614942.00A 0030614352.00A

30614944.000 0030646426.00A

30614944.00A 0030646426.00A

30614959.00A 0030614352.00A

30616632.000 0030646426.00A

30616632.00A 0030646426.00A

30616667.000 0030646426.00A

30616667.00A 0030646426.00A

30616812.000 0030646426.00A

30616812.00A 0030646426.00A

B4164S3

30614403.00A 0030614352.00A

B4184S2

30614301.000 0030614423.00A

30614388.00A 0030646422.00A

30614535.000 0030646422.00A

30614535.00A 0030646422.00A

30614649.00A 0030614423.00A

30614851.00A 0030646422.00A

30614948.00A 0030614423.00A

30616633.000 0030646422.00A

30616633.00A 0030646422.00A

30616668.000 0030646422.00A

30616668.00A 0030646422.00A

30616813.000 0030646422.00A

30616813.00A 0030646422.00A

B4184S3

30614308.00A 0030614424.00A

30614365.00A 0030614423.00A

30614366.00A 0030614348.00A

30614367.00A 0030614424.00A

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30614390.00A 0030646424.00A

30614703.00A 0030614424.00A

30614846.000 0030614348.00A

30614846.00A 0030614348.00A

30614852.00A 0030646424.00A

30614951.00A 0030614348.00A

30614953.00A 0030614424.00A

30616815.000 0030646424.00A

30616815.00A 0030646424.00A

30617259.000 0030646424.00A

30617259.00A 0030646424.00A

B4204S2

30614392.00A 0030646420.00A

30614536.000 0030646420.00A

30614536.00A 0030646420.00A

30614853.00A 0030646420.00A

30616634.000 0030646420.00A

30616634.00A 0030646420.00A

30616669.000 0030646420.00A

30616669.00A 0030646420.00A

30616814.000 0030646420.00A

30616814.00A 0030646420.00A

B4204S3/MAN

30614363.00A 0030614350.00A

30614651.000 0030614350.00A

30614651.00A 0030614350.00A

30614955.00A 0030614350.00A

B4204S3/AUT

30614364.00A 0030614351.00A

30614848.000 0030614351.00A

30614848.00A 0030614351.00A

30614957.00A 0030614351.00A

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B4204T, B4204T2, B4204T3

30614223.000 0030670303.000

30614224.000 0030646766.000

30614232.000 0030684459.000

30614294.000 0030670303.000

30614295.000 0030646766.000

30614305.000 0030684459.000

30614345.000 0030670303.000

30614346.000 0030646766.000

30614361.000 0030646766.000

30614378.000 0030670303.000

30614408.000 0030670303.000

30614639.000 0030614244.000

30614641.000 0030614245.000

30614720.000 0030614244.000

30614722.000 0030614245.000

30614732.000 0030614235.000

30614733.000 0030614236.000

30614736.000 0030684459.000

30614838.000 0030684459.000

30614840.000 0030684459.000

30614860.000 0030614245.000

30614861.000 0030614244.000

30614864.000 0030614241.000

30614865.000 0030614240.000

30614868.000 0030614236.000

30614869.000 0030614235.000

30614882.000 0030646766.000

30614884.000 0030670303.000

30614888.000 0030684459.000

30614906.000 0030646766.000

30614909.000 0030614240.000

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30614911.000 0030614235.000

30614913.000 0030670303.000

30614913.00A 0030670303.000

30617019.000 0030614240.000

30617027.000 0030614241.000

30644192.000 0030670302.000

30644193.000 0030684070.000

30644273.000 0030684070.000

30646646.000 0030670303.000

30646772.000 0030684078.000

30646775.000 0030670303.000

30646916.000 0030684078.000

30670304.000 0030684078.000

30858818.000 0030614244.000

30858819.000 0030614245.000

30858822.000 0030614241.000

30858825.000 0030614236.000

30858836.000 0030646766.000

30858838.000 0030670303.000

30882606.000 0030614244.000

30882607.000 0030614245.000

B4204T2 CVVT

30614232.000 0030684459.000

30614305.000 0030684459.000

30614405.000 0030684459.000

30614736.000 0030684459.000

30614838.000 0030684459.000

30614840.000 0030684459.000

30614888.000 0030684459.000

30644229.000 0030684460.000

B4194T, B4194T2 /MAN

30614635.000 0030614246.000

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30614724.000 0030614246.000

30614728.000 0030614237.000

30614842.000 0030614237.000

30614859.000 0030614246.000

30614863.000 0030614242.000

30614867.000 0030614237.000

30617003.000 0030614242.000

30858816.000 0030614246.000

30858821.000 0030614242.000

30858824.000 0030614237.000

30882604.000 0030614246.000

B4194T, B4194T2 /AUT

30614637.000 0030614247.000

30614726.000 0030614247.000

30614729.000 0030614238.000

30614843.000 0030614238.000

30614858.000 0030614247.000

30614862.000 0030614243.000

30614866.000 0030614238.000

30617011.000 0030614243.000

30858817.000 0030614247.000

30858820.000 0030614243.000

30858823.000 0030614238.000

30882605.000 0030614247.000

B4204T5

30614225.000 0030670509.000

30614296.000 0030670509.000

30614362.000 0030670509.000

30614886.000 0030670509.000

30644190.000 0030670508.000

30644216.000 0030670508.000

30646769.000 0030670509.000

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30858837.000 0030670509.000

5.8 S/V40 (-04) Reprogrammer Support

Contact local support if a problem occurs with S/V40 (-04) Reprogrammer.

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6 TYPE CASE DESCRIPTIONS

6.1 Add a VIDA All-in-one using the registration wizard
After receiving the VIDA DVD, the VIDA Administrator installs the application and
the information from the DVD. To log in and use the computer as a VIDA All-in-one,
the computer must be registered and included in an existing subscription. When
registering, the computer with VIDA All-in-one connects to a central system. How
this works is described below.
Step Description Results

1 Connect the VIDA All-in-one computer The VIDA All-in-one application is

to the network and start VIDA All-in- started and the front page is displayed
one. for the first time.

2 Click COMPUTER REGISTRATION A wizard for registering the computer is

WIZARD. started. The wizard consists of four
stages:
registering a computer
linking to subscription
selecting a user
finishing the registration

3 Enter a user name and click If there is no connection with the

REGISTER. VIDA Admin central system for some
reason, a message appears stating
that the central systems could not be
contacted. Registration is cancelled.

4 Click NEXT. Linking the computer to a subscription

is displayed. A list with the customer
subscriptions is displayed.

5 Select the subscription that the relevant If a subscription does not have any
computer should use, by clicking on available licenses, the subscription is
one of the link buttons. shaded. To obtain licenses, a computer
must be deregistered or more licenses
ordered.
If the wanted subscription is not
included in the list, check with VIDA
Admin to see if the subscription has
been activated.

6 Click NEXT to add a user to a A user must be registered both in DSA

subscription. and in VIDA Admin to be included in
the list.

7 Click FINISH REGISTRATION to The registration is complete.

receive a confirmation that the
registration is complete.

8 Click BACK TO VIDA. The user can log in to VIDA on the

computer when the central system has
updated information about the
subscription.

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6.2 Registering a VIDA All-in-one

This case description only applies when logging in on an unregistered VIDA All-in-
one. This is a description of how registration occurs without using the Registration
wizard described above.
Step Description Results

1 The VIDA Administrator must carry out VIDA All-in-one is registered in VIDA
the registration. Internal access is Admin. VIDA All-in-one is added as an
required for VIDA All-in-one. available resource for relevant
After installation of VIDA All-in-one the customers, but is not linked to any
application is started. When the log-in subscriptions automatically.
window is shown the user logs in. A
message is shown, stating that
subscription information is missing. If it
is not possible to connect with VIDA
Admin, an error message is shown and
registration is cancelled.

2 The VIDA Administrator enters VIDA In VIDA Admin there are now both
Admin to see that the new VIDA All-in- users and VIDA All-in-one entered in at
one has appeared there. Thereafter the least one subscription.
VIDA Administrator adds the new VIDA
All-in-one to a subscription. The users
who are going to use the subscription
must also be linked to the subscription.

3 The user on VIDA All-in-one logs in The relevant information from VIDA
and selects the synchronize option on Admin is transferred, per user, to VIDA
the start page. All-in-one.

4 The user can now use VIDA All-in-one.

6.3 Deregistering a VIDA All-in-one

Step Description Results

1 The VIDA Administrator must carry out The window for managing settings
registration. Internal access is required opens.
for VIDA All-in-one.
Go to the start page and select
PERFORM COMPUTER SETTINGS.

2 Select DEREGISTER LOCAL CLIENT When this function is done the user is
in the new window. logged out and VIDA All-in-one is
removed. To ensure that VIDA All-in-
one is deregistered, this must be done
in VIDA Admin. If VIDA All-in-one starts
again, the machine will be registered
again.
If VIDA All-in-one can not establish
contact with VIDA Admin, an error
message is shown and VIDA All-in-one
remains registered.

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6.4 Synchronize
This function is used at new/modified subscriptions, users or VIDA-All-in-one.
Step Description Results

1 Go to the start page and select Synchronization takes some time. If

Synchronize. synchronization has been carried out
correctly, the date and time will be
updated to the relevant time.
Otherwise an error message is shown.
The date and time remain unchanged.

6.5 See remaining time for a subscription

Step Description Results

1 Go to the start page, open Perform The number of remaining days is under
computer settings. the System tab.

6.6 Select subscription

Step Description Results

1 Log in If the user has several subscriptions for

VIDA All-in-one or for VIDA on Web, a
page is opened where the user selects
a subscription.

2 Select a subscription in the list. The selected subscription is used to

filter what information and functionality
for which the user has authorization.

6.7 Error message when logging in

This is not a complete list of error messages, other error messages may appear.
Step Description Results

1 A valid subscription is missing when If the user does not have a valid
logging in. subscription a special message is shown
when logging in. There may be several
causes:
The subscription time has run out.
The VIDA Administrator has deregistered
the user and/or deleted the user from the
subscription.
VIDA All-in-one is deregistered.

2 Contact your local VIDA Administrator

who can look in VIDA Admin to see
what has happened. This must be
carried out before contacting support.
If VIDA All-in-one is gone it must be
registered again. Removed users can
be added again (security account name
can be reused). If the subscription has
expired a new one must be purchased.

6.8 Create a manual vehicle profile

The vehicle's profile can be defined manually using model, year and chassis
number.

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Step Description Results

1 The vehicle's profile is entered VIDA will show the following

manually: information about the vehicle:
Model Model
Year Year
Chassis number Chassis number
Click OK. Picture of the car model

2 Select to get further vehicle information Under the heading VEHICLE DETAILS,
by clicking on VEHICLE DETAILS. the following is shown:
This requires a connection to other IT License plate number
systems; contact the local helpdesk if Unit of speed (K for Km and M for
the connection does not work. Miles)
Sales version
Market code
Colour code
Interior code
Chassis code

6.9 Create a manual vehicle profile, decode VIN

Step Description Results

1 Enter the vehicle's VIN in the VIN field VIDA will show the following
on the tab VEHICLE PROFILE. information about the vehicle:
VIN
Model
Year
Chassis number
Engine
Transmission
Picture of the car model

2 Select to get further vehicle information Under the heading VEHICLE DETAILS,
by clicking on VEHICLE DETAILS. the following information is shown:
This requires a connection to other IT License plate number
systems; contact the local helpdesk if Unit of speed (K for Km and M for
the connection does not work. Miles)
Sales version
Market code
Colour code
Interior code
Chassis code
VIDA adds the vehicle profile to the list
with Latest cars.

6.10 Get a vehicle profile from earlier read out cars

Step Description Results

1 Select a car from the list with earlier VIDA displays the following information:

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cars on the VEHICLE PROFILE tab. VIN

Model
Year
Chassis number
Engine
Transmission
Picture of the car model

2 Select to get further vehicle information Under the heading VEHICLE DETAILS,
by clicking on VEHICLE DETAILS. the following information is shown:
License plate number
Unit of speed (K for Km and M for
Miles)
Version
Market code
Colour code
Interior code
Chassis number
The system moves the vehicle profile to
the top row on the list with Latest cars.

6.11 Create a vehicle profile from registration number

NOTE! Requires connection to a DMS.
Step Description Results

1 Enter an existing license plate number. TACDIS responds with the following
Select retrieve from TACDIS. information:

NOTE! This method of creating a VIN

vehicle profile requires an available VIDA displays the following information:
connection to a DMS system, for VIN
example, TACDIS.
Model
Year
Chassis number
Engine
Transmission
Picture of the car model

2 Click OK. Vehicle profile is presented in the title

line at the top of the window.
The system adds the vehicle profile to
the list with Latest cars.

6.12 Create a vehicle profile from repair order number

NOTE! Requires connection to a DMS.
Step Description Results

1 Enter an existing repair order number. TACDIS responds with the following
Select retrieve from TACDIS. information:

NOTE! This method of creating a VIN

vehicle profile requires an available VIDA displays the following
connection to a DMS system, for

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example, TACDIS. information:

VIN
Model
Year
Chassis number
Engine
Transmission
Picture of the car model

2 Click OK. Vehicle profile is presented in the title

line at the top of the window.
The system adds the vehicle profile to
the list with Latest identified vehicles.

6.13 Read out vehicle profile using vehicle communication

Step Description Results

Select Read vehicle. VIDA indicates that communication is

established to the vehicle via VCT.
VIDA displays the following information:
VIN
Model
Year
Chassis number
Engine
Transmission
Picture of the car model
Vehicle profile is presented in the title
line at the top of the window.
The system adds the vehicle profile to
the list with Latest identified vehicles.

6.14 Reading technical journals in TIE

NOTE! Only applies for access to TIE.
Step Description Results

1 Click on Read technical journals. TIE asks for password and user-ID.

2 Enter user-ID and TIE password. TIE shows search result based on the
information from VIDA about function
group and vehicle profile.

3 End the session by closing the TIE window. You are back in VIDA where you left
the system.

6.15 Reporting errors in TIE

NOTE! Only applies for access to TIE. When TIE is not in use or not accessible
errors are reported via e-mail.
Step Description Results

1 Select REPORT TO TIE. If TIE is not available the system will

show an error message and the options

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"Vehicle report to TIE" and "Service

Product report to TIE" can not be
clicked.
However, the option "Report problem
using e-mail" can be selected.

2 Select "Report problem using e-mail", A mail form is opened in a window of its
attach log files through Select log files, own.
click Continue.

6.16 Create a Service report in TIE

NOTE! Only applies for access to TIE.
Step Description Results

1 Select REPORT TO TIE. The system shows the following

alternatives:
Vehicle Report to TIE
Service Product Report to TIE
Report problem using e-mail

2 Select "Service Product report to TIE", The system shows a window where you
click Select log files. can select the file you want to attach.

3 Select the file you want to attach. VIDA sends necessary information and
starts TIE. TIE requests TIE password.

4 Log in to TIE. TIE shows an incomplete TIE Service

Product Report.

5 Prepare the report in TIE and close the You are back at the starting point in
window. VIDA.

6.17 Navigating "horizontally"

Step Description Results

1 Select an information type in the drop VIDA finds the same function group
down menus. level, but under the new information
type. Titles that match the selected
vehicle model are shown in the
navigation tree.

2 Select a document. VIDA shows the document.

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6.18 Navigating "vertically"

Step Description Results

1 From a document, click on the back VIDA shows the document.

(<<) and forward (>>) buttons. These
buttons can only be clicked if there is a
document to go to.

6.19 Adding a part to a parts list

Step Description Results

1 Select the parts catalogue and navigate VIDA shows parts that fit the selected
to the wanted section. vehicle profile. Information about the
vehicle profile is shown together with
the document title in the navigation
tree.

2 Select the wanted part in the navigation VIDA closes the navigation tree and
tree. shows the relevant part in the parts
catalogue. By default the first part in
the table is always highlighted.
The following information about the part
is found in the catalogue table:
Figure number
Part number
Quantity
PS-code
Description
Notes

3 Click on a part in the table or navigate The matching part is shown in the
through the parts in the table with the picture and related information is
arrow buttons. shown (such as footnotes and
replacement parts).
In the same way, a part can be
selected in the picture and the
matching row in the table is shown.

4 Select a parts list in the drop-down menu The selected part is added to the
Parts Lists. selected parts list. It is possible to
Select a part by clicking the checkbox by check that the part has been added to
the part or by pressing the plus (+) button. the parts list by clicking on the tab
PARTS LIST.
Click on ADD LIST or press the RETURN
button.

6.20 Importing a parts list under the tab PARTS LIST

Step Description Results

1 Make sure the parts list file is available The file extension should be .csv.
on your local computer or on the
network.

2 Click on the IMPORT button or press A dialogue is shown where you can
ALT+I. choose to browse a file.

3 Click on the Browse button. A dialogue is shown where you can

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browse the file to be imported.

4 Select the file and click on the Open A dialogue is shown where you can
button. choose to import the file.

5 Click on the IMPORT button. The parts list is imported.

6.21 Reading information under the tab INFORMATION

Step Description Results

1 Select the wanted information type in VIDA shows the navigation tree with
the drop-down menus, for example the wanted information.
Removal, replacement and installation.

2 Navigate in the tree structure to the VIDA shows the document that is
wanted information. relevant for the selected vehicle profile,
with vehicle profile data as a part of the
document title.

3 Select the wanted document. VIDA shows the document and closes
the navigation tree.
Navigation to document at the same
level in the document structure can be
performed by clicking on the forward or
back arrows.

6.22 Reading out vehicle/showing details

Step Description Results

1 Select the tab DIAGNOSTICS. VIDA shows step 1 in the diagnostic

flow: Details.
VIDA indicates if vehicle
communication works and shows
battery voltage as well as the vehicle's
key position.
If there are deviations when reading out
the vehicle, this will be shown by the
forward arrow for Network and
Diagnostic trouble codes (DTC) change
colour to orange.

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6.23 Troubleshooting the vehicle's network

Step Description Results

1 Click NETWORK under the VIDA shows step 2 in the diagnostic

DIAGNOSTICS tab. flow network. An image shows all
control modules in the vehicle.
Green – Control Module responsive to
communication;
Red – Control Module does not
response to communication;
Grey – Control Module is not part of the
vehicle configuration. (They may,
however, be in the relevant vehicle
model).

2 Select a green or orange control VIDA presents information about the

module in the image. control module. Any diagnostic trouble
codes (DTCs) are shown and it is
checked that it answers and functions
as it should.
VIDA also shows related information in
the form of links to documents:
Design and function
General diagnostics and tests
Specifications electrical/electronics
Specifications, mechanical
Specifications, other
VIDA displays information about the
selected control module:
Serial number
Hardware number
Software number (1-4 depending on
control module)
Diagnostic Version

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6.24 To add CSC (Customer Symptom Codes), without DMS

Step Description Results

1 Select vehicle profile or read out VIN. The CSC and CSC LIST tabs can be
accessed.

2 Click the CSC tab. Tree structure with CSC is displayed.

3 Click on the heading in the CSC list to More detailed information is displayed
find the correct CSC. by clicking on a heading.

4 Mark one or more CSC that are to be CSC can also be searched for using
added. the search function in VIDA.

5 Click on ADD LIST. CSC are added under the CSC LIST
tab.

6 Click the CSC LIST tab. The added codes are displayed. New
codes can also be added by entering
the codes in the CSC field and clicking
ADD.
CSC can be removed by marking the
check box and clicking DELETE CSC.
The entire list is erased by clicking
DELETE.

6.25 To add CSC (Customer Symptom Codes), with DMS

Step Description Results

1 Enter the vehicle's registration number VIN is retrieved from DMS.

and click RETRIEVE FROM...

2 Enter the customer number in the text The CSC and CSC LIST tabs can be
field and click OK. accessed.

3 Click the CSC tab. Tree structure with CSC is displayed.

4 Click on the heading in the CSC list to More detailed information is displayed
find the correct CSC. by clicking on a heading.

5 Mark one or more CSC that are to be CSC can also be searched for using
added. the search function in VIDA.

6 Click on ADD LIST. CSC are added under the CSC LIST
tab.

7 Click the CSC LIST tab. The added codes are displayed. New
codes can also be added by entering
the codes in the CSC field and clicking
ADD.
CSC can be removed by marking the
check box and clicking DELETE CSC.
The entire list is erased by clicking
DELETE.

8 Update DMS by clicking SEND LIST A new window opens.

TO...

9 Enter order number and click REPAIR DMS verifies with a message in VIDA.
ORDER for existing orders or new list.

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6.26 To retrieve CSC (Customer Symptom Codes), with DMS

Step Description Results

1 Enter the repair order number in the VIN is retrieved from DMS.
text field and select RETRIEVE
FROM...

2 Enter the customer number in the text The CSC and CSC LIST tabs can be
field and click OK. accessed.

3 Click the CSC tab if several CSC are to Tree structure with CSC is displayed.
be added.

4 Click on the heading in the tree More detailed information is displayed

structure to find the correct CSC. by clicking on a heading.

5 Mark one or more CSC that are to be CSC can also be searched for using
added. the search function in VIDA.

6 Click on ADD LIST. CSC are added under the CSC LIST
tab.

7 Click the CSC LIST tab. The added codes are displayed. New
codes can also be added by entering
the codes in the CSC field and clicking
ADD.
CSC can be removed by marking the
check box and clicking DELETE CSC.
The entire list is erased by clicking
DELETE.

8 Update DMS by clicking SEND LIST A new window opens.

TO...

9 Enter order number and click REPAIR NOTE! The registration number must
ORDER for existing orders or new list. already be filled in under the VEHICLE
PROFILE tab.
DMS verifies with a message in VIDA.

6.27 Read technical journals for CSC (Customer Symptom Codes)

Step Description Results

1 Select vehicle profile or read out VIN

and add CSC.

2 Click on READ TECHNICAL The login window for TIE opens.

JOURNALS.

3 Enter user name and password and If there are technical journals that
click LOGIN. belong to added CSC, they are shown
at the top of the list.

4 Click EXTENDED SEARCH to see Transferred information is displayed.

which information has been transferred
from VIDA to TIE.

5 Close TIE by clicking CANCEL, DONE TIE closes, VIDA is visible again.
and EXIT.

6 Click REPORT TO TIE. A new window opens.

7 Select Vehicle report to TIE and click Current CSC are displayed if there are

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on CONTINUE. more than one. Only one of the CSC

can be sent per report.

8 Send the report to TIE.

6.28 Fault-tracing using Diagnostic Trouble Codes

Step Description Results

1 Click the FAULT TRACING button If one or more CSC has been selected,
under the DIAGNOSTICS tab. VIDA defaults to the Selected CSC tab.
If no CSC has been selected, VIDA
defaults to the Unselected CSC tab. In
both cases VIDA shows the schematic
car image, reads DTC and their
relationship to CSC.
Green – Control Module has a relation
to selected CSC but no fault found by
the DTC test.
Red – Control Module has a relation to
selected CSC and DTC is found active.
Yellow – Control Module has a relation
to selected CSC but DTC is found not
active.
White - Control Module has no relation
to selected CSC.
Grey – Control Module not part of the
vehicle configuration or not responsive
to communication.
DTC Prefix, Code and description

2 Select Delivery VIDA reads out all DTC and shows

them with their current status.

3 Select ERASE ALL VIDA erases all Diagnostic Trouble

Codes. After erasing, VIDA will ask you
to start the vehicle twice before a new
read out is performed.

4 Select READ ALL diagnostic trouble A new read out can be performed on all
codes. control modules.

6.29 Troubleshooting using vehicle communication – parameters

Step Description Results

1 Go to DIAGNOSTICS/Vehicle VIDA shows the page Vehicle

communication. communication.
The Parameters tab is active
(preselected).

2 Select a control module in the VIDA displays the name and prefix of
illustration. the selected control module.
A list of all the parameters which can
be read off from the relevant control
module is displayed in the left hand
column.

3 Click on ADD LIST. The selected parameter is added to the

list in the right hand column.
Up to 10 parameters can be added at a

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time. An error message will be shown if

the maximum number is exceeded.
One or several parameters can be
removed from the list by clicking
REMOVE FROM LIST.

4 Click ZOOM IN. The selected parameters are displayed

enlarged in a separate window.

5 Click STOP. The selected parameter values are

frozen.

6 Click START. The selected parameters display the

dynamic values (assuming functioning
vehicle communication).

7 Click CLOSE. The window closes. VIDA returns to the

VEHICLE COMMUNICATION tab.

6.30 Fault-tracing using vehicle communication – parameters, graphic

display
Step Description Results

1 Go to DIAGNOSTICS/Vehicle VIDA shows the page Vehicle

communication. communication.
The Parameters tab is active
(preselected).

2 Select a control module in the VIDA displays the name and prefix of
illustration. the selected control module.
A list of all the parameters which can
be read off from the relevant control
module is displayed in the left hand
column.

3 Click on ADD LIST. The selected parameter is added to the

list in the right hand column.
Up to 10 parameters can be added at
one time. An error message will be
shown if the maximum number is
exceeded.
One or several parameters can be
removed from the list by clicking
REMOVE FROM LIST.

4 Click OPEN GRAPHIC DISPLAY. VIDA displays the parameters in

graphic mode with the five first
parameters prechecked. If more than
five parameters are selected they will
not be prechecked.

5 Click START. Selected parameters are displayed

graphic mode (assuming functioning
vehicle communication).

6 Click AUTO RANGE. VIDA shows the lowest respectively

highest values for the selected
parameter.

7 Click GRID Grid is displayed.

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8 Click Zoom in. Time factor on the display is halved in

relation to the standard value.

9 Click Zoom in. The time factor on the display is

reduced by a factor of 3 in relation to
the standard value.

10 Click Zoom in. The time factor on the display is

reduced by a factor of 4 in relation to
the standard value.

11 Click Zoom out three times. Time factor reset to the standard value.

12 Click CLEAR DISPLAY. VIDA restarts display of the selected

parameters.

13 Click STOP. The selected parameter values are

frozen.

14 Click CLOSE. The window closes. VIDA returns to the

VEHICLE COMMUNICATION tab.

6.31 Fault-tracing using vehicle communication – activations

Step Description Results

1 Go to DIAGNOSTICS/Vehicle VIDA shows the page Vehicle

communication. communication.
The Parameters tab is active
(selected).

2 Select the ACTIVATIONS tab. The Activations tab is displayed.

3 Select a control module in the VIDA displays the name and prefix of
illustration. the selected control module.
A list of all the parameters which can
be read off from the relevant control
module is displayed in the left hand
column.

4 Select a parameter in the list. Selected parameters are displayed in

the right hand column/list.

5 Click START. Activation of the selected unit in the vehicle

starts (if vehicle communication works).
The value for the parameter is displayed.

6 Click STOP. Activation stops.

6.32 Describing the control modules as reference material

Step Description Results

1 Go to DIAGNOSTICS/Vehicle VIDA shows the page Vehicle

communication. communication.
The Parameters tab is active.

2 Select a control module in the VIDA displays the name and prefix of
illustration. the selected control module.
A list of all the parameters which can
be read off from the relevant control
module is displayed in the left hand

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column.

3 Select a parameter in the list and click Description of the selected control
SHOW DESCRIPTION. module is displayed in a separate
window. The description can be printed
by clicking PRINT.

6.33 Fault-tracing based on symptom description

Step Description Results

1 Add symptoms under VIDA displays Add symptom.

DIAGNOSTICS/details.

2 Add wanted customer-experienced The symptom list is saved.

symptoms. Click SAVE. VIDA displays the Details page under
DIAGNOSTICS.

3 Select SYMPTOM under the VIDA displays the symptom list

DIAGNOSTICS tab. containing the added symptoms.
Under each symptom there are
documents showing fault-tracing flows.
Fault-tracing flows are shown under the
tab INFORMATION.

4 After running the relevant trouble VIDA shows the diagnostic step
shooting flow, select the back button or SYMPTOM.
click on the DIAGNOSTICS tab.

6.34 Using symptom descriptions as reference information

Step Description Results

1 Select the SYMPTOM button under the VIDA presents the symptom list, where
DIAGNOSTICS tab. any customer-experienced symptoms
are selected. The symptom list can be
empty.

2 Select SHOW ALL. VIDA displays the symptom list with all
available symptoms. To return to the
symptom list which was added
manually, click SHOW SELECTED.

3 Select a symptom. The symptom's fault-tracing flows are

shown under the tab INFORMATION.

4 Select Back under the INFORMATION VIDA returns to the symptom step in
tab or click the DIAGNOSTICS tab. the diagnostics flow.

6.35 Purchasing and downloading software, for dealers

NOTE! Applies to dealers.
Step Description Results

1 Select vehicle. The vehicle can be selected in any of

the following ways:
Read in VIN (under Vehicle profile)
Enter VIN (under Vehicle profile or
Software)
Select a vehicle in the list (under
Vehicle profile)

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Select vehicle under the Software tab

2 Select software product. The following alternatives are available:

Select software product from the parts
catalogue
Select software product from the list
Enter software product number
manually
Retrieve a software order.
Enter unknown software product
number
Repeat this when purchasing several
software products for the same vehicle.
To remove a software product from the
list, see Remove software product from
the list.

3 Enter order reference.

4 Click on ADD. The Software product is added to the

software list.

5 Select PURCHASE. The software product's status changes.

To cancel the purchase, see Revoke a
software purchase.

6 Select DOWNLOAD. Downloading software to the vehicle.

VIDA informs when downloading is
finished.
If downloading to vehicle is interrupted
the software product can be retrieved
by New order in case of non-matching
vehicle configuration.
If a control module does not respond
after start of downloading, see Negative
result when verifying the programming
command.

6.36 To purchase and download software, independent workshops

NOTE! Applies to independent workshops.
Step Description Results

1 Select vehicle. The vehicle is selected in the following

ways:
Read in VIN (under Vehicle profile)
Enter VIN (under Vehicle profile or
Software)
Select a vehicle in the list (under
Vehicle profile)
Select vehicle under the Software tab

2 Select software product. The following alternatives are available:

Select software product from the parts
catalogue
Select software product from the list
Enter software product number

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manuallyRevoke a software purchase

Enter unknown software product
number

Repeat this when purchasing several

software products for the same vehicle.
To remove a software product from the
list, see Remove software product from
the list.

3 Enter order reference.

4 Click on ADD. The Software product is added to the

software list

5 Select PURCHASE. A new web window opens for WEB

shop.

6 Log in to WEBshop. The order is displayed with price.

7 Accept the order. WEBshop responds that the order is

saved in PIE.

8 Close the WEBshop window.

9 Select RETRIEVE ORDER. VIDA displays a list of available orders.

10 Highlight the row and select ADD TO The software product is sent to the
LIST. SOFTWARE LIST with initialized
status.

11 Select RETRIEVE. The status of the software product

changes.

12 Select DOWNLOAD. Downloading software to the vehicle

VIDA informs when downloading is
finished.
If downloading to vehicle is interrupted
the software product can be retrieved
by New order in case of non-matching
vehicle configuration.
If a control module does not respond
after start of downloading, see Negative
result when verifying the programming
command.

6.37 Read in VIN

Step Description Results

1 Select the VEHICLE PROFILE tab.

2 Read off VIN directly from the vehicle VIN is decoded and VIDA shows:
by clicking READ VEHICLE. VIN number
Model
Model year

3 Select the SOFTWARE tab. The read-out vehicle profile are

enclosed.

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6.38 Enter VIN

Step Description Results

1 Enter VIN manually in the SOFTWARE VIN is decoded and VIDA shows:
tab or VEHICLE PROFILE. VIN number
Model
Model year

2 Select the SOFTWARE tab if VIN is The read-out vehicle profile are
entered in the VEHICLE PROFILE tab. enclosed.

6.39 Select a vehicle in the list

Step Description Results

1 Select the VEHICLE PROFILE tab. Under the tab VEHICLE PROFILE, a
list of the latest read-in vehicles is
shown.

2 Select vehicle profile in the list. VIDA shows information about the
vehicle.

3 Select the SOFTWARE tab. The read-out vehicle profile are

enclosed.

6.40 Select vehicle under the Software tab

Step Description Results

1 Enter chassis in the SOFTWARE tab.

2 Select model. VIDA shows available model years.

3 Select model year.

6.41 Select software product from the parts catalogue

Step Description Results

1 Select the INFORMATION tab.

2 Select the sub-menu Parts/Parts Parts for the vehicle profile in question
catalogue. are shown.

3 Select software product (software The software product is transmitted to

product is marked with a PS in the the selected parts list.
parts table) and ADD TO LIST.

4 Select PARTS LIST, click ADD ALL The software product is sent to the
SW. software list with status initialized.

5 Select the SOFTWARE tab. The software product is in the software

list.

6.42 Select software product from the list Software

Step Description Results

1 Select the symbol for scrolling (...) A dialogue box with software products
under the tab SOFTWARE. opens. Only software products
available for the selected vehicle model

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are shown.

2 Select software product and ADD. The software product is sent to the
software list with status initialized.

6.43 Enter software product number manually

Step Description Results

1 Enter software product number.

2 Select ADD The software product is sent to the

software list with status initialized.

6.44 Retrieve a software order

Step Description Results

1 Select RETRIEVE ORDER. VIDA displays a list of available orders.

2 Highlight the row and select ADD TO The software product is sent to the
LIST. SOFTWARE LIST with status
initialized.

3 Select RETRIEVE. The status of the software product

changes.

6.45 Enter unknown software product number

Step Description Results

1 Enter unknown software product This option is only available for certain
number. user groups, e.g., VCC users. Other
users get an error message.

2 Select ADD VIDA asks if software is to be ordered,

even though it is not found.

3 Select YES. The software product is sent to the

software list with status initialized.

6.46 Remove software product from the list

Step Description Results

1 Select software product to be removed.

2 Select DELETE. The selected row is deleted or moved

to DOWNLOAD HISTORY depending
on the status of the row.

6.47 Revoke a software purchase

NOTE! Applies to dealers.
Step Description Results

1 Select row with status available.

2 Select REVOKE. VIDA shows communication with PIE.

Status Cancelled is shown. The
purchase has been revoked.

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6.48 Downloading software to the vehicle

Step Description Results

1 Select software with status available. VIDA selects information about vehicle,
order, status and software.
Downloading is made possible.

2 Select DOWNLOAD. VIDA shows status of the download

during the time.

6.49 New order in case of non-matching vehicle configuration

Step Description Results

1 If VIDA complaints that the vehicle VIDA asks if a new order of the
configuration stored in PIE does not software product must be performed.
match the actual vehicle configuration,
after started download to a vehicle, a
retrieval of the software product must
be performed.

2 Select RETRIEVE. The dialogue box closes and a new

package is ordered from PIE.

3 Select RETRIEVE. The status of the software product

changes.

6.50 Negative result when verifying the programming command

Step Description Results

1 One of the vehicle's control modules VIDA shows a dialogue box with
does not respond to programming instructions on how to proceed to solve
command after downloading to vehicle the issue.
has started.

2 Follow the instructions. VIDA shows if the control module

responds to programming command or
not.

3 When the control module responds, Downloading is resumed.

select Continue and continue the
download.

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7 ABBREVIATIONS
ABS Anti-lock brakes
Anti-lock Brake System Module
AC With air conditioning
ACC With automatic climate control
ACM Alternator Control Module
ADM Additive Dosing Module
AEM Accessory Electronic Module
AFM AM/FM Tuner Module
ALTER Alternative
AMP Amplifier
AQS Air Quality Sensor
AT Automatic transmission
ATM Control module antenna (Antenna Module)
AUD Control module audio (Audio Module)
AUM Control module audio (Audio Module)
AUTO.TRANS Automatic transmission
AUX Auxiliary equipment input
AWD Four-wheel drive
AYC Active Yaw Control Sensor
BCM Brake Control Module
BLIS Blind Spot Information System
BMM Battery Management Module
BODY –XXXX Up to and incl. body number
BODY XXXX– FROM and incl. body number
BSC Body Sensor Cluster
CARB Carburettor engine
CC With cruise control
CCA Cold Cranking Amperes
CCM Climate Control Module
CD Compact disc
CEM Central Electronic Module
CH –XXXX Up to and incl. chassis number
CH XXXX– From and incl. chassis number
CH APP –XXXX Up to and incl. chassis number around
CH APP XXXX– From and incl. chassis number around
CHMSL Extra brake light
CH TYPE Chassis type
CLS Central locking system

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CNG Compressed natural gas

COAX Coaxial cable
CODE Code (upholstery code, colour code)
COMBU Heater can be combined with air conditioning
COMPL Complete
CPM Control module auxiliary heater (Combustion Preheater
Module)
CRM Control module convertible roof (Convertible Roof Module)
CSC Customer Symptom Codes
CSPEAK Centrally-mounted speaker
CVT Continuous, variable transmission
CYL Cylinder
DDM Control module driver door (Driver Door Module)
DEM Control module four-wheel drive (Differential Electronic
Module)
DIM Combination instrument (Driver Information Module)
DMM Control module damper motor (Damper Motor Module)
DMS Dealer Management System
DRL Daylight running lights
DSA Anti-spin system
DSA Dealer Self Administration
DSL Diesel
DSTC Dynamic stability control system
DVD Digital Versatile Disc
ECC Electronic climate control
ECM Engine Control Module
EGR Exhaust gas return
EVAP Evaporative emission system
ENG –XXXX Up to and incl. engine number
ENG XXXX– From and incl. engine number
EPS Power steering
Electrical Power Steering Module
ETC Electronic traction control
ETC Electronic Temperature Control
ETM Control module throttle damper (Electronic Throttle Module)
EXC Excluding
FC _ Factory code
FI XXX Function-ID
FI Fuel injection
F.S.B. Seatbelt without rollers

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F.STAB Front anti-roll bar

GDI Gasoline Direct Injection
GDL Gas Discharge Lamp
Gas Discharge Lamp Module
GPS Global Positioning System
Global Positioning System Module
GSM Gear selector
Gear Selector Module
H.L.WIPER Headlamp wiper
IAM Integrated Audio Module
I.DIA Diameter, inner
ICM Infotainment Control Module
IN.BELT Seatbelt with rollers
INCL Including
INTERCOOLER With intercooler
ISG Control module integrated starter motor and generator
(Integrated Starter Generator)
ISM Inclination Sensor Module
KVM Keyless Vehicle Module
LCM Left Camera Module
LDM Left Rear Door Module
LG Length
LH Left
LHD Left-hand drive
LHT Left-hand traffic
LPG Liquefied petroleum gas
LSM Light Switch Module
MAN.TRANS Manual transmission
MARKED Marked with
MC Market Code
MD Mini Disc
MMM Multimedia Module
MMS Mass Movement Sensor Module
MPM Media Player Module
MP1 MD Player Module
MP2 CD Player Module
MW Mechanical windows
NVM Night Vision Module
O.DIA Diameter, outer
OPTIC Fibre optics

© Volvo Car Corporation 2008 50EN12 78(87)

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O.S Oversize
ORS Occupant Remote Sensor
OWS Occupant Weight Sensor
PAM Parking Assistance Module
PCS Pieces
PDI Pre Delivery Inspection
PDM Passenger Door Module
PHM Phone Module
PIE Product Information Exchange, a VCC-system
PS Power steering
PSM Power Seat Module
PW Power windows
RATIO Ratio
R.AX Rear axle
RCM Right Camera Module
RDM Right Rear Door Module
REM Rear Electronic Module
REPL Replaced by
RH Right
RHD Right-hand drive
RHT Right-hand traffic
R.R Raised roof
R.STAB Rear stabilizer
RKE Receiver keyless vehicle (Remote Keyless Entry)
RRW Run off road warning
Run off Road Warning Module
RRX Remote Receiver Module
RSC Roll Stability Control
RSE Rear Seat Entertainment
Rear Seat Entertainment Module
RSM Rain Sensor Module
RTI Road Traffic Information
Road Traffic Information Module
RULO EVAP Continuously functioning evaporation system
SAS Steering wheel angle sensor
Steering Wheel Angle Sensor Module
SCL Steering Column Lock
Steering Column Lock Module
SCM Siren Control Module

© Volvo Car Corporation 2008 50EN12 79(87)

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SCU Start Control

Start Control Module
SEE FIG See position
SHM Seat Heating Module
SPCL Special version
S.R Sun roof
SRM Sun Roof Module
SRS Supplementary Restraint System Module
STD Standard version
STD.DIM Standard dimension
SUB Subwoofer
Subwoofer Module
SUM Suspension Module
S.W Station wagon
SWM Steering Wheel Module
SWSL Steering Wheel Switch Left
SWSR Steering Wheel Switch Right
TACDIS Dealer Management System in Sweden
TCM Transmission Control Module
THK Thickness
TIE Technical Information Exchange, a VCC-system
TMC Traffic message
Control module (Traffic Message Channel Module)
TRACS Traction control system
TRANS Transmission
TRANS – XXXX Up to and incl. transmission number
TRANS XXXX– From and incl. transmission number
TRM Trailer Module
TWC Three way catalytic converter
UEM Upper Electronic Module
U.S Undersize
VAC EVAP Vacuum-controlled return system fuel vapours (see EVAP)
VVT Variable valve timing
WI Width
WMM Wiper Motor Module
WRG Water-repellent glass
WSL Web Single Login
W/O Without
2VVT Double variable valve timing

© Volvo Car Corporation 2008 50EN12 80(87)

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4CYL Gasoline engine 4-cylinder

5CYL Gasoline engine 5-cylinder
6CYL Gasoline engine 6-cylinder
4DRS 4-door car
5DRS 5-door car
2 VALVE 2 valves/cylinder
4 VALVE 4 valves/cylinder
2WD Two-wheel drive

© Volvo Car Corporation 2008 50EN12 81(87)

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8 UNITS
Ω Ohm
A Ampere
Ah Ampere hours
C Celsius
cm Centimetre
gallon UK 1 gallon (UK) = 4.546 litres
gallon US 1 gallon (US) = 3.785 litres
h Hour
hp Horsepower, 1 hp = 0.7355 kW
inch 1 inch = 2.54 cm
km Kilometre
km/h Kilometre per hour
kW Kilowatt
l Litre
m Metre
mm Millimetre
mm² Square millimetres
mph Miles per hour, 1 mph = 1.6 km/h
N Newton
Nm Newton metre
r/min Revolutions per minute (rpm)
V Volt
W Watt

© Volvo Car Corporation 2008 50EN12 82(87)

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9 PS CODES
EU Exchange unit (supplementary information, see Volvo parts
catalogue)
IK Included in kit
KL Included in kit + LS
KN Included in kit + NS
LS Stocked locally on respective market
NS Not stocked as spare part
OP Discontinued in parts range, not stocked by Volvo central
stock CDC
PS Part Status
SP Replaced part

© Volvo Car Corporation 2008 50EN12 83(87)

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10 COUNTRY DESIGNATIONS
These country designations are used in the parts catalogue for parts related to a
legal requirement
Old code New code Meaning
AUS AU Australia
B BE Belgium
CDN CA Canada
CHN CHN China
D DE Germany
E ES Spain
EU EU Europe
F FR France
GB GB United Kingdom
HK HK Hong Kong
I IT Italy
IL IL Israel
IS IS Island
J JP Japan
MAL MY Malaysia
N NO Norway
P PT Portugal
RC TW Taiwan
RI ID Indonesia
ROK KR Korea
RP PH Philippines
S SE Sweden
SF FI Finland
SGP SG Singapore
T TH Thailand
TR TR Turkey
USA US United States of America
ZA ZA South Africa

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11 HISTORY LOG
11.1 50EN06
Updated information about the search function.
Information about CSC and typical cases for these.

11.2 50EN08
Information about eUpdate.
Information about communication tool DiCE.
Removal of TCM in S/V40 (-04) Reprogrammer.

11.3 50EN09
Addition regarding the DIAGNOSTICS tab.
Information about Menu Pricing in the Vehicle Profile Tab.

11.4 50EN10
Addition short cuts to the Parts list.
Updates in adding a part in a Parts List.
Addition importing a parts list under the tab Parts List.

11.5 50EN11
Updates made in Appendix A - S/V40 (-04) Reprogrammer, sections:
Sequence of work at normal download.
Sequence of work using Emergency recovery mode.
Affected control modules.

11.6 50EN12
Information about VIN decoding added.

© Volvo Car Corporation 2008 50EN12 85(87)

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12 INDEX
A J
activations............................................... 28, 68 J2534...............................................................9
Adding a part ................................................ 61
L
C license plate number .....................................58
CarDAQ2534 ................................................ 10 licenses ...........................................................6
communication tool........................... 10, 15, 17 log out............................................................14
computer settings ......................................... 56 logging in .........................................................9
continuous subscription ................................ 16 logs..................................................................9
CSC ........................................................ 20, 33
CSC List ....................................................... 20 M
customer......................................................... 6 Menu Pricing .................................................20
customer parameters.................................... 29
N
D navigate...........................................................9
dealer site ....................................................... 5 navigation tabs ..............................................14
deregister...................................................... 16 navigation tree ...............................................21
details ........................................................... 25 network....................................................25, 63
diagnostics....14, 18, 24, 25, 62, 63, 66, 67, 68,
69 P
DiCE ....................................................... 10, 24 packages .........................................................6
DMS...................5, 6, 12, 15, 18, 19, 23, 58, 76 parameters ............................28, 29, 66, 67, 68
DTC .............................................................. 66 part ................................................................61
DVD .............................................................. 54 partner group.................................................19
parts list .......................................14, 23, 61, 72
E parts ordering ..................................................6
error messages............................................. 56 Passthru+ XS ................................................10
error reporting ................................................. 9 PIE ......................................6, 9, 12, 29, 30, 78
eUpdate .......................................................... 7 printout ............................................................9
extended DTC information ............................ 27 programmed values.......................................28

F R
fault trace................................................ 25, 26 reference information...............................25, 28
register ....................................................54, 55
H
repair order number.......................................59
help............................................................... 14 report errors...............................................9, 14
horizontally.................................................... 60 report to TIE ....................................................9
reset customer parameters............................29
I
revoke............................................................73
Importing a parts list ..................................... 61
incorrect........................................................ 13 S
information .................10, 14, 20, 21, 62, 69, 72 S/V40 (-04) Reprogrammer ...........................30
information types .......................................... 22 sales company.................................................6
IsoView ......................................................... 12 SBF ...............................................................26
search..........................................14, 31, 32, 33
Service Product Report ...................................9

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software .................................................. 14, 72 V,W

software downloading ............................... 6, 29 VCC.................................................................6
software list................................................... 73 VCT UPDATE................................................10
software product ............................... 29, 69, 72 VCT2000 .......................................................10
SPJ ................................................................. 9 vehicle communication ............9, 25, 28, 67, 68
start......................................................... 14, 15 vehicle details ....................................18, 57, 58
subscription............................... 6, 7, 17, 54, 56 vehicle profile ............ 14, 17, 18, 19, 57, 71, 72
support.......................................................... 12 Vehicle Report .................................................9
support site ..................................................... 5 version.............................................................6
symptom ....................................................... 69 vertically ........................................................61
synchronize......................................... 6, 15, 56 VIDA Admin............. 5, 6, 12, 15, 16, 54, 55, 56
system .................................................... 15, 16 VIDA All-in-one ................................................6
VIDA Help......................................................14
T
VIDA on Web...................................................6
TACDIS .......................................................... 5
VIDA Release News ........................................9
technical journals .................................... 14, 59
VIDA support site ............................................5
TIE .......................5, 6, 9, 12, 14, 15, 59, 60, 79
VIDA-Administrator..........................................6
time limited subscription ............................... 16
wildcard symbol .............................................32
transmission.................................................. 19
VIN ........................................15, 17, 19, 57, 71
Volvo Vision...................................................29
VST ...............................................................10

© Volvo Car Corporation 2008 50EN12 87(87)