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Process Audit: VDA 6.3 Process Audit: Assessment Matrix With Product Group Calculation

This document appears to be an audit report that has assessed the processes for a service against criteria in sections A through D. For each criteria, there are multiple elements that are rated on a scale, however most of the ratings are marked as "n.b." or not assessed. The overall achievement level is rated as "n.b." as well.

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545 views1 page

Process Audit: VDA 6.3 Process Audit: Assessment Matrix With Product Group Calculation

This document appears to be an audit report that has assessed the processes for a service against criteria in sections A through D. For each criteria, there are multiple elements that are rated on a scale, however most of the ratings are marked as "n.b." or not assessed. The overall achievement level is rated as "n.b." as well.

Uploaded by

john
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Process Audit

Contract:
VDA VDA 6.3 Process Audit: Assessment Matrix with product group calculation
A Service creation process
1 Planning Achievement levels [%]
1.1 1.2 1.3 1.4 1.5 Actual Target Evaluation:
n.b. n.b. n.b. n.b. n.b. 0 4 EDE n.b.

B Service
2 External services
2.1 2.2 2.3 2.4 2.5 Actual Target
n.b. n.b. n.b. n.b. n.b. 0 4 EZ n.b.

3 Service process (assessment for each stage)


3.4 Failure analysis,
3.3 Communication, identification, Achievement level
3.1 Personnel/qualification 3.2 Providing the service corrections, contin.
information, data flow Process steps
Improvement process
3.1.1 3.1.2 3.1.3 3.1.4 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.4.1 3.4.2 3.4.3 3.4.4
Process stage 1: one Actual Target E1
X n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 2: two E2
X n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 3: three E3
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 4: four E4
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 5: five E5
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 6: six E6
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 7: seven E7
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 8: eight E8
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 9: nine E9
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.
Process stage 10: ten E10
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. 0 14 n.b.

Assessment of sub-elements in the process analysis (mean value stages 1 - n)


3.1.1 3.1.2 3.1.3 3.1.4 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.4.1 3.4.2 3.4.3 3.4.4
n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. EPG n.b.

Eu1 n.b. Eu2 n.b. Eu3 n.b. Eu4 n.b.

4.1 4.2 4.3 4.4 Actual Target


4 Customer support / customer satisfaction / service n.b. n.b. n.b. n.b. 0 3 EK n.b.

Classification:
Overall achievement level EG: n.b. n.b.

Note: Entry "n.b." = question not assessed. Per assessed element 2/3 of all questions must be assessed. Classification results (A,B,C) must be reviewed by the auditor bearing in mind the downgrading rules!

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