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C Users sh82 Documents Hyde It Framework User Guide

The document provides information about the IT Framework Agreement created by The Hyde Group, a UK housing association, to give its members and the wider public sector access to discounted IT products, services, and solutions. The framework agreement is valid from July 2015 to June 2019 and includes three lots for hardware/services, software/services, and complex IT solutions. Users can select suppliers through direct award or further competition to quickly procure IT needs that meet the framework's scope in a cost-effective way.

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124 views10 pages

C Users sh82 Documents Hyde It Framework User Guide

The document provides information about the IT Framework Agreement created by The Hyde Group, a UK housing association, to give its members and the wider public sector access to discounted IT products, services, and solutions. The framework agreement is valid from July 2015 to June 2019 and includes three lots for hardware/services, software/services, and complex IT solutions. Users can select suppliers through direct award or further competition to quickly procure IT needs that meet the framework's scope in a cost-effective way.

Uploaded by

Talent Bea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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The Hyde Group

IT Framework Agreement

OJEU REF:2015/S004-004064

User Guide
Contract Ref: THG01201507
Frameworks Scope:

 Hardware & Services


Contract Notice Number in OJ 2015/S 004-004064

 Software & Services


Contract Notice Number in OJ 2015/S 004-004064

 Solutions
Contract Notice Number in OJ 2015/S 004-004064

Valid from: 01 July 2015


Valid to: 30 June 2019

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

1. Purpose of this document

The purpose of this guide is to give potential users a quick understanding and
background of the IT Framework Agreement created by Hyde and how users can
access the framework to derive the benefits of quick and simple engagement with a
manageable number of suppliers to deliver value for money for their own
organisations.

2. About Hyde

Hyde is an award-winning provider of homes and builder of communities that makes


a lasting difference to people’s lives. Hyde has been delivering services that matter
since 1967, including value added services such as financial inclusion support,
employment and debt advice.

The Hyde Group builds new homes and neighbourhoods ranging in size from a few
homes to complex, major mixed-use urban regeneration schemes providing
thousands of new homes.

Our Corporate Plan has three strategic priorities: Growth, Increasing Capacity and
delivering quality services, which are reflected in Hyde’s approach to procuring
development and construction services.

3. Procurement @ Hyde

The award winning corporate procurement team within Hyde is an established


commercial centre of excellence, influencing 100% of all non pay expenditure

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

Our remit within the organisation is as follows:


• Manage each year >30 large scale (above £100,000 contract value) spend
reviews and tenders with 3rd parties, working closely with relevant budget
owners – Current pipeline of projects over £1bn
• Provide help, guidance and specialist expertise to all staff in relation to:
• Value for Money
• Commercial Market Intelligence
• Strategic Contract Management
• Purchase 2 Pay Optimisation
• Business Partner Negotiation
• Manage a central contracts database for all organisational contracts above
£100k
• Work closely with Executive Team members and their teams to ensure full
business compliance is achieved against both best practice and legal
requirements
• Establish a series of framework agreements that are generic not sector
specific with a focus on simplicity of use and delivery of exceptional quality
and great value.

4. IT Framework Objectives

This procurement has been designed by the Hyde corporate procurement team to
identify the suppliers who will provide users with a robust and reliable supply chain
across the traditional IT Hardware and Software platforms that are OEM agnostic but
can supply all leading brands as well as bespoke products.

The Lot 3 suppliers are also able to facilitate the acquisition of IT systems and
solutions through a simple and quick process that clearly demonstrates value for
money. The pricing models offered across all lots are completely transparent and the
day rate cards that apply to any work across all three lots follow the skills for the
information age (SFIA) model with the added benefit that the framework agreement
caps expenses at the contracting authority’s standard rates.

The framework Terms & Conditions of contract embody call off terms that are simple
and easy to understand whilst capturing the essentials that mitigate the key risks and
challenges facing contracting authorities.

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

Calling off can be effected via either direct award or further competition it’s the
contracting authorities choice.

No obligation to report to Hyde any activity undertaken via the framework although
registering your interest as a participant in the Framework enables us to accurately
track the spend and activity which will assist in future letting of the framework
agreement by bringing to bear the leverage achieved by enhanced economies of
scale.

5. Framework Scope
There are 3 separate lots to the IT Framework, which are structured as follows:

Lot 1 — Hardware and Services to include but not limited by:

The supply of Desktops, Laptops Tablets, portable computing devices, switches,


routers and associated services such as desktop deployments, imaging, asset
tagging and disposal.

Lot 2 — Software and Services to include but not limited by:

The supply of commercial off the shelf software (COTS) licensing models, core
system application licensing models and services such as software configuration,
system implementation, data migration, virtualisation services and support and
maintenance for applications and systems. Value added services such as software
asset management tools. Professional advice relating to product & licensing options.

Lot 3 — Solutions:

To potentially include all of the supply and services of Lots 1 and 2 with the addition
of consultancy services to advise and assist in the acquisition of the future provisions
of software systems, applications, and optimisation of infrastructure to deliver
continuous improvement and drive value for money objectives.

Awarded in July 2015 for a 4 year duration. Contracting authorities calling off from
the framework can specify contract durations that exceed the framework duration but
buyers are advised to consider the commercial implications and risk when setting up
long term contracts and we recommend amending the call off terms to establish
review points and breaks to avoid any potential costly lock in.

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

6. Who can use the Framework?

The framework is for the use of Hyde Housing Association and the wider public
sector including;

Housing Associations identified in http://www.nhfdirectory.co.uk/,

Local Authorities http;//openlylocal.com/councils/,

All Educational Establishments http://www.education.gov.uk/edubase/home.xhtml,

Third Sector & Charities in the UK http://www.charitycommission.gov.uk/ find-


charities/http://www.oscr.org.uk/search-charity-
register/https://www.charitycommision.org.uk/showcharity/registerofcharities/register
homepage.aspx

Independant Schoolswww.indschools.co.uk/

Fire & Rescue Services in the UKhttp://www.fireservice.co.uk/information/ukfrs

British Broadcasting Corporationwww.bbc.co.uk.

7. Framework Benefits

There are a number of potential benefits to be achieved by using this Framework:

 The Framework has been established following a tender exercise that is


compliant with UK and European Procurement Law - thereby saving you
valuable time and resources by enabling greatly reduced procurement
timescales.
 Contracting authorities can use their own in house procedures and on line
tools setting their own tender response times when seeking further
competition.
 Clear and transparent cost models from all of the suppliers.
 Very competitive day rates under the SFIA model which apply across all lots.
 The appointed suppliers have a great range of experience across the Public
sector, educational and third sector markets.
 Pre-agreed terms and conditions (see appendix) are imbedded into the
Framework agreement but the call off terms can be varied by contracting
authorities when using the mini tender/further competition process to meet in

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

house governance matters. Suppliers must be advised of any variation at time


of tender invitation.
 Direct Selection or Mini Tender/Further competition procedure available to
ensure that procurement projects can get underway quickly and efficiently.
 A one stop shop potential for contracting authorities who opt to use the
consultancy and acquisition process within Lot 3.
 Flexible use of Lot 3 will enable contracting authorities to get assistance with
project scope & design through to acquisition, implementation and “Go Live”
of simple or complex solutions.

8. Framework Access Fees

There are no access fees associated with the use of this framework.

9. Expressions of Interest

Users considering using the Framework should, in the first instance, contact the
Hyde procurement team helpdesk to express your interest in utilising the Framework:

Email: [email protected]
Tel: 020 3207 2533

Once received you will be contacted by the Framework Manager to discuss your
requirements in more detail. The Hyde Framework Manager will then assess
whether your project qualifies for using the Framework.

In order for Users to be compliant they must advise the selected Supplier that
their requirement is subject to the Hyde IT Framework Agreement Reference
THG01201507 and include this on the relevant Purchase Order to the Supplier.

They must also complete the Call Off Form in Appendix 1 below and email it to
Hyde at: [email protected] at the time that they raise
the Purchase Order to the selected Supplier.

10. Framework Suppliers

Contact info

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

CDW
10 Fleet Place Account Manager Tel: 020 7791 6301
London Karen Soriano Mob: 07872 400337
EC4M 7RB [email protected]

Company Reg No. Internal Sales Tel: 020 3069 5216


2465350 Danielle Bingham Fax: 020 7538 7601
[email protected]
www.uk.cdw.com

Misco Uk Ltd
10 – 14 Darby Close Account Manager Tel: 020 7791 6301
Park Farm Ind Est Gary McGlynn Mob: 07872 400337
Wellingborough [email protected]
NN8 6XH
MISCO Have ceased trading Fax: 020 7538 7601
Company Reg No
SC114143 http://www.misco.co.uk/
.
Novosco
Adamson House Account Manager Tel: +44 (0) 161 955 4391
Towers Business Park Tony Harrison
Didsbury, [email protected] Mob: +44 (0) 7964 900787
Manchester
M20 2YY

Company Reg No.


NI028408 www.novosco.com

Phoenix Software Ltd


Blenheim House Account Manager Tel: 01904 562200
York Road Greg Dean Mob: 07739 809383
Pocklington [email protected]
York
YO42 1NS Internal Sales Tel: 01904 562200
Marcus Potts Fax: 01904 562266
Company Reg No. [email protected] Mobile: 07795 894483
2548628
Bids & Solutions Manager Tel: 01904 562307
Frank Gregory
[email protected]
www.phoenixs.co.uk
Stone Computers
Limited Account Manager Tel: 01785 786894
Angela Banner Ext. 2117
Granite One Hundred
[email protected] Mob: 07969 214716
Acton Gate
Stafford
ST18 9AA
Fax: 08448 22 11 22
Company Reg No. www.stonecomputers.co.uk
2548628

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

Suppliers by Lot award

Lot 1 Lot 2 Lot 3

Hardware & Software Solutions


Services & Services

CDW CDW CDW

Novosco Phoenix Phoenix

Stone Novosco Novosco

Misco Ceased Stone


Trading

Contact: [email protected] Tel: 020 3207 2770


Issue Date: July 2015
The Hyde Group

APPENDIX 1

User Call Off Form for IT Framework Agreement Reference THG01201507

User Details;

Name of User
Address
Contact Name
Contact email address
Contact phone number

Requirement and Supplier Details;

Name of Supplier Lot Number Total Spend Date Purchase Order User Purchase Order
Used (excluding awarded to Supplier Number
VAT)

Contact: [email protected] Tel: 020 3207 2770 Issue Date: July 2015

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