Public Opinion: Outline
Public Opinion: Outline
Public Opinion: Outline
Outline
1. Definition of PO Profile of OL
2. How – Events shapes PO – 6. Media’s Role
3. Role of Opinion Leader – as Catalyst 7. Media Effect Theories
4. Types of Opinion Leaders Agenda Setting Theory
Formal Media Dependency Theory
Informal Framing Theory
5. Characteristics of OL Conflict Theory
Definition of PO
“Public opinion is the sum of individual opinions on an issue affecting those individuals.”
Opinion is highly sensitive to events that have an impact on the public at large or a particular segment.
Public opinion does not anticipate events. It only reacts to them.
Events trigger formation of public opinion.
Events of unusual magnitude are likely to swing public opinion temporarily from one extreme to another.
Role of OL as Catalyst
Formal OL
Formal opinion leaders are usually elected officials, presidents/CEOs of companies, or heads of
membership groups.
News reporters often ask such people for statements when a specific issue relates to their
positions of responsibility, concern and/or expertise.
People in formal leadership positions are also called “power leaders.”
Informal OL
Informal opinion leaders are those who have clout with peers because of some special
characteristic.
They may be role models who are admired and who can exert pressure on others to go along
with something.
Informal opinion leaders exert considerable influence on their peer groups by being highly
informed, articulate, and credible on particular issues.
Our own friends and peers who may influence our views on, say, music, fashion, entertainment
choices.
Characteristics of OL
These “influential”—those whom other people seek out for advice—fit the opinion leader profile of:
Active in the community
Have a college degree
Earn relatively high incomes
Regularly read newspapers and magazines
Actively participate in recreational activities
Show environmental concern by recycling
Media’s Role
Role of mass media in being an instrument for the “flow” of PO from opinion leaders to the public.
By specializing in this transfer of information, PR people are major players in forming public opinion
because they often provide the mass media with the information in the first place, theorists say.
Framing Theory:
The basis of framing theory is that the media focuses attention on certain events and then places them
within a field of meaning. This is how journalists select events, facts and themes to “frame” stories that
influence the PO greatly.
Conflict Theory:
Because the media can play a vital role in presenting and explaining conflicts, it is necessary for people
involved in public relations to know how to work effectively with the media to settle conflicts.