This document provides the details of an assignment for a Quality Management course, including:
1) The assignment is for semester 3 of a Bachelor of Business Administration program.
2) It includes 6 questions divided into 2 sets worth a total of 30 marks. Long answer questions are to be approximately 400 words.
3) The first set includes questions about Deming's 14 points for management, the McKinsey 7S model, and defining the cost of quality and common costs of poor quality.
This document provides the details of an assignment for a Quality Management course, including:
1) The assignment is for semester 3 of a Bachelor of Business Administration program.
2) It includes 6 questions divided into 2 sets worth a total of 30 marks. Long answer questions are to be approximately 400 words.
3) The first set includes questions about Deming's 14 points for management, the McKinsey 7S model, and defining the cost of quality and common costs of poor quality.
This document provides the details of an assignment for a Quality Management course, including:
1) The assignment is for semester 3 of a Bachelor of Business Administration program.
2) It includes 6 questions divided into 2 sets worth a total of 30 marks. Long answer questions are to be approximately 400 words.
3) The first set includes questions about Deming's 14 points for management, the McKinsey 7S model, and defining the cost of quality and common costs of poor quality.
This document provides the details of an assignment for a Quality Management course, including:
1) The assignment is for semester 3 of a Bachelor of Business Administration program.
2) It includes 6 questions divided into 2 sets worth a total of 30 marks. Long answer questions are to be approximately 400 words.
3) The first set includes questions about Deming's 14 points for management, the McKinsey 7S model, and defining the cost of quality and common costs of poor quality.
PROGRAM BACHELOR OF BUSINESS ADMINISTRATION (BBA) SEMESTER III SUBJECT CODE & NAME BBA307 - QUALITY MANAGEMENT BOOK ID B1597 CREDITS 4 MARKS 30 MARKS EACH Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Set I
Q.No Questions Marks Total Marks
1 Discuss Deming’s 14 points for management. Deming’s 14 points 10 10 2 How is the McKinsey 7S model used for carrying out strategic planning and implementation? McKinsey 7S model – Diagram 4 Explanation 6 10 3 What is cost of quality? Why is it important to measure? List common costs of poor quality. Cost of quality 2 Why is it important to measure? 4 List common costs of poor quality. 4 10
Set II
Q.No Questions Marks Total Marks
4 What is meant by Quality Audit? What is its purpose? Quality Audit 2 Purpose 8 10 5 Write short notes on: a) Recognition and rewards b) Suggestion systems a) Recognition and rewards 5 b) Suggestion systems 5 10 6 Discuss about IMC Ramakrishna Bajaj National Quality Award. IMC Ramakrishna Bajaj National Quality Award. 10 10