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Uae Ecall: "Every Second Counts "

eCall is an emergency call system that automatically contacts emergency services in the event of a collision. It establishes voice communication with the nearest emergency center and sends a minimum set of data including location, timestamp, and vehicle plate number. The system aims to reduce emergency response times, which are currently not accurately measured or reported. Pilot testing in the United Arab Emirates found that both major mobile networks are ready to support eCall and met key performance indicators for emergency call systems. Next steps involve coordinating with emergency call centers, requiring imported vehicles to support eCall, and aligning with other Gulf Cooperation Council countries.

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0% found this document useful (0 votes)
158 views12 pages

Uae Ecall: "Every Second Counts "

eCall is an emergency call system that automatically contacts emergency services in the event of a collision. It establishes voice communication with the nearest emergency center and sends a minimum set of data including location, timestamp, and vehicle plate number. The system aims to reduce emergency response times, which are currently not accurately measured or reported. Pilot testing in the United Arab Emirates found that both major mobile networks are ready to support eCall and met key performance indicators for emergency call systems. Next steps involve coordinating with emergency call centers, requiring imported vehicles to support eCall, and aligning with other Gulf Cooperation Council countries.

Uploaded by

karnde
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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UAE eCall

“Every second counts…”


2 What is eCall?
In the event of a collision, eCall automatically establishes a two way voice communication via
the cellular network to the nearest Emergency Center.(EC)In addition to the voice
communication a data message (*MSD) is sent to the EC.

*MSD (Minimum Set of Data):


- Location Information (GPS)
- Time Stamp
- Vehicle Plate Number
3
Why eCall?
eCall & Response Time
Medical
Collision Attention
occurs Dispatched

Accident Medical
Reported Attention
Arrival

Not Accurately
measured and *Major Emergency Center KPI (Measured and
usually not reported reported).
Innovative Leading Technology
UAE
7

eCall Current
Status
Network Deployment
Readeness over UAE

Pilot test
The assessment has confirmed that both mobile networks are eCall ready
9

 
The performance has been measured with more than 1.000 calls per network to have a statistical
significant base. All KPIs of du and Etisalat are close to the values measured in other mobile
networks. Etisalat is nearly always a little above and du nearly always a little below the average
performance. This implies that both mobile network operators have successfully implemented
eCall functionality with sufficient performance.
10 AD & DXB police
Coordinate with GCC
countries (2019-2020)

Obligate imported cars to


support eCall
(2019)

Coordinate with PSAP to


support eCall
(2016-2017)

Test eCall readiness in


UAE Mobile Network
(2015)

Form Committee and join


(2014) ERTICO
12 eCall Specification

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