Manual HIKVISION
Manual HIKVISION
Manual HIKVISION
© 2017 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital
Technology Co., Ltd., or its subsidiaries (hereinafter referred to as “Hikvision”).
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees, or representations, express or implied, regarding the Manual.
About this Manual: The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the company
Website (http://www.hikvision.com/us). Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement: and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos
mentioned below are the properties of their respective owners.
Legal Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS
PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT
YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
FCC Compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under
the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance: This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Safety Instruction: These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into
“Warnings” and “Cautions.”
• Warnings: Serious injury or death may occur if any of the warnings are neglected.
• Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material
damage.
Warnings
• Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
• In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information.
• Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Refer to
technical specifications for detailed information.
• Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.
• Make sure that the plug is firmly connected to the power socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed.
• If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center.
Cautions
• Make sure the power supply voltage is correct before using the device.
• Do not drop the device or subject it to physical shock.
• If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the device will not be used for an extended period, protect it from dirt.
• Do not place the device in extremely hot, cold, dusty, or damp locations, and do not expose it to high electromagnetic radiation. Do not operate product in outside of its stated
environmental specs.
• To avoid heat accumulation, good ventilation is required for the operating environment.
• Keep the device away from liquids while in use.
• While in delivery, the device shall be packed in its original packing, or packing of the same durability.
• Regular part replacement: some equipment parts (e.g., electrolytic capacitor) shall be replaced regularly according to their average endurance time. The average time varies
because of differences between operating environments and usage history, so regular checking is recommended for all users. Contact your dealer for more details.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the
instructions provided by the battery manufacturer.
• If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or maintenance.)
WHAT’S IN THE BOX
Make sure the following items are in your box:
MENU TREE
Use this menu tree to navigate the embedded menus.
FRONT PANEL
1 DS-7604NI-E1/8P
2 DS-7608NI-E2/8P and DS-7616NI-E2/16P
REAR PANEL
1 CONNECT DEVICES
1. Connect AC power cord (DS-7608NI-E2/8P or DS-7616NI-E2/16P) or power supply plug
(DS-7604NI-E1/4P) to the NVR.
2. Connect NVR to LAN using Cat 5e cable.
3. Connect video monitor(s) to NVR using HDMI and/or VGA cables, as appropriate.
4. Connect mouse to USB port (wireless mouse can be used in lieu of included mouse).
5. Connect to audio I/O using RCA connectors.
4 INITIALIZE THE HARD DRIVE (IF NEEDED) (continued)
HDD LIST
TOTAL HDD SPACE
FREE SPACE
DATE/TIME
Date and time settings
TIME ZONE
Time zone and daylight savings
time settings
ENABLE NTP
Network Time Protocol settings
6. Change “Preferred DNS Server” value to 8.8.8.8 (leave Alternate DNS Server blank).
GENERAL TAB
Select this tab
NIC TYPE
Set LAN type
ENABLE DHCP
Check box so that router will
assign IP address
REFRESH
Press to update values
IP V4 ADDRESS
Default 192.0.0.64
PREFERRED DNS SERVER
Default is 8.8.8.8
ALTERNATE DNS SERVER
Leave blank
The More Settings tab contains the ports that need to be forwarded for remote access.
• SERVER PORT is responsible for the mobile app and client software log-in.
• HTTP PORT is responsible for Web browser log-in.
• RTSP PORT is responsible for video/audio streaming.
NOTE: The HTTP port, server port, and RTSP can be changed to avoid conflicts
with the ISP or if multiple devices are installed at a single location.
8 SET UP PORT FORWARDING
Port forwarding redirects communication from one address/port number to another to make services on a
protected network available to hosts on an external network.
1. Log into the router, and proceed with port forwarding. Port forwarding steps differ by router. For
port forwarding assistance, contact your Internet Service Provider (ISP) or router manufacturer. Also
refer to www.portforward.com for step-by-step instructions.
NOTE: Hikvision USA is not associated with www.portforward.com and is not
responsible for any activity between the user and www.portforward.com. Please
avoid accidentally downloading any software from www.portforward.com.
2. Proceed to the Routers section on the website for step-by-step instructions.
2. To see a device’s video stream on the Hik-Connect or iVMS-4500 mobile app, add the device.
1) Login to Hik-Connect mobile app with your user name, e-mail, or mobile number and password.
2) On the Home screen, click the “+” button (upper right corner).
3) Enter the device’s information.
If you have the device’s QR Code: Use the QR Code Scanner to scan the device’s QR Code.
9 SET UP HIK-CONNECT P2P CLOUD SERVICE (continued)
If you do not have the device’s QR Code: Enter the device information manually:
a. Click the Edit (pencil) icon on top right corner.
b. Enter device serial number (device must be online), then click the OK button.
c. When the device appears on the “Results” screen, click the Add button.
d. Enter device’s 6-character Verification Code (all upper case), then click the OK button.
e. Click the Finish button.
10 ADD IP CAMERAS
1. Right click a window in Live View mode to display the menu.
2. Click Menu to display Menu choices.
3. Click Cameras Setup to display the Add Cameras window.
4. Add camera(s) as follows:
Hikvision Camera Connected to Unit’s PoE Port — Will automatically be added to an NVR
camera channel (Dx) and will be visible on the camera list in white within two minutes.
Hikvision Camera Connected to the Network but Not Unit’s PoE Ports — Will automatically be
detected and displayed at bottom of the camera list in yellow. Must be added to an NVR camera
channel manually:
1) Click an unused camera channel’s Dx checkbox.
2) Click the EDIT (Pencil) button to display the Edit IP Camera window.
3) Use pull-down menu to change Adding Method from “Plug and Play” to “Manual.”
4) Enter the camera’s IP address and other information as required.
5) Press the OK button to add the camera.
Hikvision Cameras Not Detected — Must be added manually:
1) Click an unused camera channel’s Dx checkbox.
2) Click the EDIT (Pencil) button to display the Edit IP Camera window.
3) Use pull-down menu to change Adding Method from “Plug and Play” to “Manual.”
4) Enter the camera’s IP address and other information as required.
5) Press the OK button to add the camera.
NOTE: If camera does not connect, use SADP program to find and modify camera
settings.
Third-Party Cameras — Must be added manually:
1) Click an unused camera channel’s Dx checkbox.
2) Click the EDIT (Pencil) button to display the Edit IP Camera window.
3) Use pull-down menu to change Adding Method from “Plug and Play” to “Manual.”
4) Enter the camera’s IP address and other information as required.
5) Press the OK button to add the camera.
10 ADD IP CAMERAS (continued)
IP Camera Management Icons
Icon Explanation Icon Explanation
CAMERA
Select camera
ENABLE MOTION DETECTION
Click to enable/disable
MOTION GRID
Draw grid area to detect motion
SENSITIVITY
Select# of green squares to set
sensitivity
SETTINGS/SET
Configure arming schedule and
linkage actions
APPLY
Click to apply settings
Record Quality
• Main Stream
1. Go to RECORDING CONFIGURATION > RECORD QUALITY > MAIN STREAM and set
the following items:
- Stream Type enables/disables audio streaming from the cameras (if the camera does
not have audio capabilities, Stream Type will have only Video option).
- Resolution sets recording resolution.
- Bitrate Type (Variable and Constant) saves HDD space when set to Variable.
IP Cameras
MAIN STREAM
Select tab
CAMERA
Select IP camera
EVENT
For event recording only (motion
or alarm)
CONTINUOUS
For live view image and
continuous recording
VIDEO QUALITY
Selectnumber of green squares
to set quality (in example,
sensitivity is set to 3)
12 SET UP RECORDING (continued)
Analog Cameras
MAIN STREAM
Select tab
CAMERA
Select analog camera
EVENT
For event recording only (motion
or alarm)
CONTINUOUS
For live view image and
continuous recording
VIDEO QUALITY
Selectnumber of green squares
to set quality (in example,
sensitivity is set to 3)
- Video Quality adjusts picture clarity (high setting = four green squares is default).
Consider highest if hard drive space allows. Medium setting is a balance between good
picture and saving HDD space.
- Frame Rate sets recording frame rate (8 fps on continuous and 15 on motion by
default). Higher frame rates require more storage, but allows better slow motion
playback.
- Max Bitrate Mode chooses between pre-set bitrate values and customized values
(General setting is default).
- Max Bitrate (kbps) is the chosen bitrate for streaming the video. Max Bitrate should be
adjusted to meet or exceed the rate recommended by the system for the chosen
parameters.
- Max Bitrate Recommended is impacted by resolution, quality, and framerate.
- Record Audio turns on audio recording (requires external mic or camera w/built in mic.
- Video Stream determines which stream is recorded. Leave at default (Main Stream).
• Substream
1. Go to RECORDING CONFIGURATION > RECORD QUALITY > SUBSTREAM to set up
the Sub Stream to stream to mobile devices and display multiple cameras locally.
NOTE: If the upload speed is not sufficient, lower the frame rate, bitrate,
and or resolution for more fluent mobile viewing.
SUBSTREAM TAB
Select
CAMERA
Select camera
STREAM TYPE
Select choice
RESOLUTION
Can go up only to 4CIF
VIDEO QUALITY
Select number of green squares
to set quality (in example,
sensitivity is set to 3)
13 PLAY BACK RECORDED VIDEO
1. Go to MENU > PLAYBACK.
2. Select the desired camera(s) from the menu on the right of the screen.
3. Select date (days w/recordings will be blue if continuous only or yellow if all/part of day was event).
4. Press PLAY.
5. Click within the timeline to jump to desired time.
PLAYBACK TYPE MENU
Select type of record to play
FULL SCREEN
Goes to full screen for multiple
channel playback
PLAY/STOP
Begin playback (toggles between
Play and Stop)
CAMERA LIST
Select camera(s) to play back
CALENDAR
Select date to play back
TIMELINE
Click on timeline to jump to
desired playback time
Playback Controls
CAMERA LIST
Select cameras to view
CALENDAR
Select dates to view
PLAY/STOP
Toggles between Play and Stop
START/STOP CLIPPING
Toggles between Start Clipping
and Stop Clipping
LOCK
Locks selected video clips to
prevent them from being deleted
FILE MANAGEMENT
Displays list of saved clips, export
clips from this window
Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA
Hikvision Canada, 4485 Dobrin, St-Laurent, Quebec, Canada, H4R 2L8
Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690
E-Mail: [email protected] • www.hikvision.com
© 2017 Hikvision USA Inc. • All Rights Reserved
Specifications subject to change without notice. QSG DS-76xxNI-Ex/xP 032817NA