Istore Case Study: R12 Training Exercises

iStore Case Study
R12 Training Exercises
Copyright © Oracle Corporation, 2009. All rights reserved.
iStore Case Study iStore_Case_Study_R12

Effective Draft Page 1 of 71 Rev 2
iStore Case Study
Company Confidential – For Oracle Internal Use Only
This document is not a promise to deliver, may not be included as part of any contract,
and is not for external distribution.
Document Control
Date Author Version Change Reference
09-14-2009 Robert Carini 1.0 New Document for R12, 1st Draft.
09-28-2009 Robert Carini 2.0 Added Appendix C & D for instructor notes, and replaced
reference to the iStore default Cascading Style Sheet
from “jtfucss.css” to “ibeCStyleSheet.css”.
System References
iStore
Advanced Pricing
Content Manager
Inventory
Order Management
Quoting
Distribution
Implementing iStore for R12
iStore Implementer
iStore Administrator
Ownership
The Job Title [[email protected]?Subject=EDUxxxxx] is responsible for ensuring
that this document is necessary and that it reflects actual practice.

iStore Introduction
Oracle iStore is an e-Commerce application that enables companies to build, manage, and
personalize global storefront websites. iStore is the web channel application for
customers to place orders over the internet.
Oracle iStore consists of two distinct, but integrated user interfaces: The Site
Administration Application and the Customer Application. The iStore Site
Administration Application interface allows administrators to create and maintain
multiple storefront sites, catalogs, and related business rules. The iStore Customer
Application interface is a full, web-based shopping application which is presented to the
customers coming in over the web channel to purchase products from the storefront site.
The iStore Site Administration Application allows you to design and set up a store in few
minutes, creating a multimedia repository, sections, products, and pricing information.
Multiple store fronts enable you to configure the iStore Customer UI user interface’s look
and feel according to your business needs.
The iStore Site Administration Application also offers advanced features such as multiple
stores related to the same catalog for global implementations; B2B and B2C selling
models; the ability to build relationships between products; the ability to customize the
iStore Customer UI look and feel using personalized templates; and advanced business
functions that provide seamless integrations with other Oracle applications such as
Advanced Pricing, Advanced Supply Chain, Configurator, Content Manager, iSupport,
Sales and Marketing, Payments, Procurement, Quoting, and Sales Contracts.
The focus of this case study is on the iStore Site Administration Application, which will
be referred to as the Administrator UI. This case study will provide you with the basic
steps in order to set up a store, and will also cover a few advanced topics once the store
has been created.
Once the store has been established, then you will be able to come in as an end user
consumer through the iStore Customer Application, which will be referred to as the
Customer UI, and browse the store sites, select products from the product catalog, place
them in your shopping cart, perform the checkout process, and submit your purchase to
Order Management.

iStore Case Study
Background
Your company has recently purchased iStore and wants to begin selling their products
online over the internet. The business requirements have not yet been defined; you will
define them during this case study. You have been tasked to build Phase 1 of the iStore
implementation. In this phase, the store you will be building will be based on a new
product line and vendors your company has recently acquired. You will put the initial
store together and test all required Phase 1 functionality.
In this case study the student has two options:
Option 1
Build your store based on an Antique Store theme. In this scenario, the images have been
provided as well as some information added in the tables to help you with your task.
Please refer to Appendix A, Antique Store Tables.
Option 2
Build your store based on your own custom theme. You will be creating your own
products and providing images for your store. If you want to choose this option, you can
skip all of the tables in Appendix A that contain data and use the blank worksheet tables
to enter your stores specific information. Please refer to Appendix A, Custom Theme
Store Tables.

Business Requirements
In the table below please identify if the business requirement is standard functionality or
customized functionality. Also indicate where the required functionality is setup using
iStore Administrator UI, ERP System Administration or Order Management. In the
Implement column, record yes or no, and whether or not you will be implementing that
particular business requirement. Add additional business requirements as needed in the
spaces provided.
Business Standard Customization? Setup Implement?

Requirement Functionality How? Where? Yes or No
Each Main Section
will have 1
featured section
Shipping
instructions not
required
Number of Menu
Tabs
Number of Menu
Sub-Tabs
Multi-currency
Unique Store Logo
Do not allow
changing of store
Walk-ins allowed
Check Availability
Allow B2B Auto

Approval
Each store have
unique appearance
Change bin labels
Use “Related” item

relationships
Use relationships
other than
“RELATED”
Offline payment
processing

Business Standard Customization? Setup Implement?
Requirement Functionality How? Where? Yes or No
Images for each
Navigational
Section
ATP Enabled
Check for
Supported
Responsibilities
Change the default
layout of the bins
for your store
Change the default
layout of the bins
for your store

Overview of Tasks to Perform
1. Fill out the iStore Hierarchy Worksheet.
2. Add Items to the Item Master in Order Management, Inventory.
3. Add Items to Price Lists in Order Management, Advanced Pricing.
4. Load Product Images for Your Specialty Store into Content Manager.
5. Map Multimedia Images using the Administrator UI.
6. Map Products to Media Objects and their Images using the Administrator UI.
7. Build the Catalog Hierarchy using the Administrator UI.
8. Add Products to the Catalog Hierarchy using the Administrator UI.
9. Create the Site Storefront using the Administrator UI.
10. Create Product Item relationships using the Administrator UI.
Additional Customizations
11. Change the Store Logo.
12. Modify the Specialty Store’s Style Sheet.
13. Change the text in bins using Oracle Application Object Library (AOL).
14. Change the iStore Profile Options using Forms.
15. Test the Store Site.
Appendix
A. Tables for Data – Antique Store or Custom Theme Store
B. Glossary


Fill out the iStore Hierarchy Worksheet – Step 1
Use the worksheet below to plan your store hierarchy. Write down the sections and
subsections that you will later build in your store. Indicate below (N or F) for a Featured
or Navigational section. Use the Items and Images Table 1 and the Section Images Table
2 in Appendix A to help you determine how to plan your web store.
Figure 1 Catalog Hierarchy Worksheet
Note: Navigational sections can contain products or sub-sections, but not both. Featured
sections contain products only and cannot have subsections. You can create groups of
featured products at any level in the hierarchy by creating a subsection of type Featured
in a Navigational section and then adding products to that Featured section.


Add Items to the Item Master in Oracle Inventory – Step 2
Use the data you recorded in the Items and Images Table 1
1. Login to ERP using username / password (operations / welcome).
Figure 2 ERP Login Page
2. Select Order Management, Super User responsibility.
3. On the Navigator window, select Inventory -> Items -> Master Items.
4. Select V1 Vision Operations Organization.
Figure 3 Master Items and Organization

5. Enter the part number of your item in the Item field.
6. Enter the description of your item in the Description field.
7. Select the Inventory TAB.
Figure 4 Inventory TAB
8. Make sure the following Checkbox is selected:
• Inventory Item
9. Select the Order Management TAB from the LOV drop down menu.
Figure 5 Order Management TAB

10. Make sure the following checkboxes are selected:
• Customer Ordered
• Customer Order Enabled
11. Select the Web Option TAB from the LOV drop down menu on the right.
Figure 6 Web Option TAB
12. Make sure the value of “Published” is chosen in the List of Values (LOV) for
the Web Status drop down menu:
13. Make sure the following checkboxes are selected:
• Orderable On the Web
• Back Orderable
14. Click on the “Save” icon.
15. Click on the “Organization Assignment” icon.

16. Scroll down and select the Assigned checkbox for M1 Seattle Manufacturing
Figure 7 Organization Assignment Page
18. Select the Attribute Groups TAB.
19. For each additional item you want to add, click on the “New” icon.
20. Repeat steps 5 through 19 for each item you want to add.

Add Items to Price Lists in Order Management – Step 3
In order to be able to purchase items from your store, you need to have a price defined for
each of the items in inventory. The following steps will take you through the process of
establishing pricing for your inventory items.
Use the data recorded in Appendix A for the Product and Images Table 1 for this step.
If you are using multiple pricelists and/or currencies, be sure to add all items to each of
the appropriate price lists.
1. Close the Master Items form if it is still open.
2. Select Purchasing ÆAdvanced Pricing Æ Price Lists Æ Price List Setup.
Figure 8 Advanced Pricing Navigation

• You can create a new or use an existing price list. For our example here,
we will use an existing price list.
3. Query for and open the “Corporate” price list.
4. Place your cursor in any of the Product Context fields and click once.
5. Click on the “New” icon.
6. In the Product Context field, enter “Item”.

7. In the Product Attribute, enter “Item Number”.
8. In the Product Value field, query on your first item you want to put on the
price list, this will be the same entry you put in the Item field on the Master
Items form.
9. The Product Description should auto-populate.
Figure 9 Advanced Pricing-Price Lists
10. Enter “Ea” for UOM (Unit of Measure).
11. In the Value field you can enter the Price you are selling the item for on this
pricelist.
12. Click on the “Save” icon after you have entered the item.
13. Repeat steps 5 - 12 for each item you need to add to the price list.
Additional Note: Once you create your first Price List you can use Copy
Price List and Adjust Price List.

Load Product Images to the Specialty Store – Step 4
In the class we will be loading the images directly to the database; you will not have to
ftp them to the middle tier. The reason for this is that iStore in R12 uses Oracle Content
Manager exclusively in order to add and maintain multimedia files (such as graphics,
HTML, schematics, text, etc.) in one central repository. Multimedia objects (or Media
Objects as they are referred to in the iStore Administration interface) are used to display
content on iStore web pages.
If you have chosen to build the Antique Store, your images will need to be uploaded into
the content manager repository. The process for defining images for the products you
want to have displayed and sold through iStore has three main steps:
• Upload your content (image files, HTML files, text, etc.) into Oracle
Content Manager either one at a time or through a bulk load process.
• Define a Media Object and associate the content you have uploaded to that
Media Object. A Media Object acts as a bridge between the image you
upload and the product it is assigned to.
• Assign the Media Object to the associated product.
To load product images into Oracle Content Manager individually,

perform the following steps:
1. Login in to the iStore Administrator UI

(http://host.domain:port./OA_HTML/AppsLocalLogin.jsp) as the Store
Administrator (IBE_ADMIN / welcome).
2. Click on the Content TAB Æ My Content Sub-TAB.
Figure 10 Creating Images Individually

3. Click on the “Create Item” button.
4. On the Create Item page, specify the Content Type of “Image” and enter the
image name and optional description. Next, click on the “Continue” button.
Figure 11 Creating Images Items
5. The second portion of the Create Item page allows you to specify the file you
want to upload. Click on the “Browse” button and point to the file you need to
upload.
6. Finally, click on the “Submit for Approval” button. The image is then uploaded,
and you can click on the “Preview” button to view its contents.
7. Performing image uploads on a one by one basis can be time consuming when
you have many image files, so the bulk load option is available to make this
process more expedient.
To bulk load multiple product images into Oracle Content Manager,


(http:// host.domain:port /OA_HTML/AppsLocalLogin.jsp) as the iStore
2. Click on the Content TAB Æ My Content Sub-TAB.
3. Click on the “Bulk Upload” button.
4. Note: The Bulk Upload feature will only look for ZIP files, so you must create the
ZIP file with the images you want to upload prior.
5. On the Bulk Upload page, click on the “Browse” button and point to the ZIP file
on your local system that you want to upload.

Figure 12 Creating Images using Bulk Upload
6. The second portion of the Bulk Upload page allows you to review and make
changes to the file information being uploaded. You will see all of the files
contained in the ZIP file, and have the ability to change several options, such as
the Content Type, Name of the file, and how to handle conflicts if the image
already exists in the Content Manager repository.
7. Finally, click on the “Submit” button. The images are then uploaded through a
batch job (concurrent process) and will be ready for you to use.
Figure 13 Bulk Upload Review Page
8. A confirmation dialog will be displayed indicating that the bulk load concurrent
process has been invoked. When it has completed, you will see the multiple files
that were uploaded. You can then click on the “Return to Summary page” link
and preview the uploaded files.
9. Now that you have uploaded your images, the next step is to map them to media
objects.


Create Multimedia Objects and Assign Images – Step 5
Multimedia objects (or media objects) allow you to associate the images that you have
uploaded with the store pages that they will be displayed on. For the products that you
will be selling through your store, in order to display their images, you need to create the
media objects for the product you are selling and map them to the image you want to
display for that product. It is easiest to think of media objects as the bridge between
products and their media content (images, text, html, documents, schematics, etc.)
In order to create media objects, one per product image, perform the following steps:

2. Select the Content TAB.
3. Select the Media Objects Sub-TAB.
Figure 14 Media Objects Sub-TAB
4. Click on the “Create Media Object” button. You will be placed in the Create
Media Object page.
5. For this example, we will be creating a large image media object and assigning it
the large image for the VisionPAd device. When we reference the large image

media object for the VisionPAd device, the image that we uploaded for the
VisionPAd device product will be displayed.
6. Enter the Media Object Name.
7. Enter the Programmatic Access Name with no spaces.
8. You can enter optional Keywords to make it easier to search for your multimedia
objects.
9. You can enter an optional media object Description.
10. For the Class LOV, choose “Products” from the drop down list, since we are
defining media objects for products associated to your images.
11. Click on the “Apply” button.
Figure 15 Creating Media Objects
12. When the screen repaints, select the “Add Content” button.
Figure 16 Creating Media Objects and Adding Content
13. You will now be placed on the Add Content page. Find the product
image you want to associate to the media object by entering the Content
Item Name and clicking on the “Search” icon. This will be the name of
the image you uploaded earlier.

Figure 17 Associating Images (Content) to Media Objects
14. In the Search and Select Content Item window, find the image you added earlier.
Use the Content Name LOV to search by.
15. You can further refine your search to just look for images by selecting the “View”
LOV and selecting the “Go” button.
16. Click on the “Select” radio button to choose the product image to assign to the
media object.
Figure 18 Searching on Images to assign to Media Objects
17. Click on the “Apply” button to save the changes.
18. Click on the “Media Objects” Sub-Tab from the menu.
19. Repeat Steps 3 through 18 until all media objects have been created.


Map Products to Media Objects and their Images – Step 6
Now that the media objects have been defined, you can map them to the products that
you will be selling on your store. Products have different content components such as a
large image, small image, HTML txt, etc. You map the media object to the content
component of a given product.
For this step, use the data you recorded in the Items and Images Table 1 and Section
Images Table 2 found in Appendix A.
In order to create associations between products and media objects, perform the
following steps:

3. Select the Products Sub-TAB.
4. Find the product you want to associate to the media object by using the product
“Search” field and clicking on the “Go” button.
5. Click on the “Select” radio button for the product.
6. Click on the numeric character link in the Content Components column.

Alternatively, you can click on the “Update” button, and then select the “Content”
menu link under the “Products” Sub-TAB.
Figure 19 Associating Products to Media Objects

7. In the example below, if you are mapping the content component Small
Image for the product, click on the “Search” icon next to the Product
Small Image Media object.
Figure 20 Associating Products to Media Objects with Content Components
8. In the Search and Select window for the Media Object, find the Media Object you
defined earlier for the product’s small image. Use the Name LOV.
9. You can further refine your search if needed by selecting the “View” LOV and
selecting “Product”. This will show you just the Media Objects associated to
Products.
10. Click on the “Select” radio button for the Media Object you want to associate to
the product and click on the “Select” button.
Figure 21 Search for the Media Object associated with the Small Image

11. When your screen repaints, you will see the media object name displayed in the
Product Small Image field.
12. Clicking on the Show Details link below the Product Small Image field will
display the product image associated to that media object. This now completes
the relationship between the product being sold, the media object it is associated
to, and the uploaded image in Content Manager related to that media object.
Figure 22 Product-Media Object-Image Relationship
13. Repeat steps 2 through 11 until you have mapped all images to all the products in
your store via media objects.


Build the Catalog Hierarchy – Step 7
Using the data in the Specialty Store Hierarchy worksheet you filled in earlier, we will
now build the catalog for the store site.
Figure 23 The Site Catalog Hierarchy
1. Login into the iStore Administrator UI. Use ibe_admin / welcome.

http://host.domain:port/OA_HTML/AppsLocalLogin.jsp.
2. Select the Catalog TAB, Sections Sub-TAB.
3. On the Category Hierarchy page in the Sections column, click on the

“Sections” icon to create a new section under the Root Section.
Figure 24 Creating a New Section

4. Fill in the Section Name field.
5. Select “Published” for the Status LOV.
Figure 25 Update Section Details
7. Once back on the Catalog Hierarchy page, select the Hierarchy link from the
Catalog TAB, Sections Sub-TAB.
8. Ensure the “Select” radio button for the section you created is selected.
9. Click on the “Sections” icon in the Sections column for the section you
just created.
Figure 26 Catalog Section Created

10. Repeat steps 4 through 9 for each additional section you want to create. To create
your subsections, be sure to select the section you want the subsection under and
not the ROOT SECTION. As you create your additional sections, be sure to select
some to be Featured sections where applicable.
11. After you create the hierarchy, you can change some of the sections from
Navigational to Featured.
12. Continue to build out your hierarchy until it appears similar to the screenshot
below. Be sure to drill down into the Hierarchy Applet and highlight the
appropriate section you want to create subsections under. If you make a mistake
you can use the “Duplicate” button to complete your Specialty Store hierarchy.
Figure 27 Completed Catalog Section Hierarchy
13. You are now ready to start adding your items (Products) into your catalog by
placing them into the sections in your hierarchy that you have just created.


Create the Site Storefront – Step 8
Create your site storefront by applying the business rules you have defined earlier. Be
sure to select the appropriate Price Lists, Currencies, Languages, Payment Methods,
Shipping Methods, Responsibilities, and Access privileges.
Figure 28 List of all Sites (Stores)
1. Login into the HTML Applications as the iStore Administrator. Use the account
ibe_admin / welcome. http://host.domain:port/OA_HTML/AppsLocalLogin.jsp
2. Select the Sites TAB, Summary Sub-TAB.
3. Select the “Create a Site” from the drop down action menu in the Results section.
4. Click on the “Go” button, and you will be placed on the Create Site page.
Figure 29 The Create Site Page

5. Enter your Site Name.
6. Select the Default Language (American English).
7. Select the Default Currency (US Dollars).
8. Select Default Walk-in Price List (Corporate) Note: This is only to get your store
started. You may change the price lists later.
9. Select your hierarchy for the Catalog Root Section.
10. Select the remainder of the Store flags according to the business rules you want to
include.
12. Your screen will repaint and should appear similar to the following screen:
Figure 30 The Update Site Page
13. Select the Language link and add any additional languages.
14. Select the Pricing link and change Price Lists if needed. Set the orderable limit
and specify a Payment Threshold amount. Click on the “Apply” button when
finished.

15. Select the Payment link and select the Payment Methods for your store. Click on
the “Apply” button when finished.
16. Select the Shipping link and specify the Shipping Methods to use in your store.
Click on the “Apply” button when finished.
17. Select the Responsibility link and add the Support Responsibilities based on your
Business Requirements. Click on the “Apply” button when finished.
• Be sure the IBE_CUSTOMER responsibility is one of the Supported

Responsibilities.
• Make sure to change the Display Name. The name you choose here will be the
name visible in ibeCCtdMinisites.jsp page.
18. Select the Access link and add Access Restrictions based on your Business
Requirements. Click on the “Apply” button when finished.
19. Select the Site Summary link.
Figure 31 The Site Summary Page with a Newly Created Site
Note: Your store site should now be displayed in the list of Specialty Sites.


Create Item Relationships – Step 10
Use this table to record the Item relationships you are planning on using in your Specialty
Store. Remember that both items MUST be in your Specialty store in order to see the
relationship. After you have established your product relationships, follow the procedure
below.
From This Item To This Item

1. In the iStore Administrator UI select the Catalog TAB.
2. Select the “Relationship” Sub-TAB.
Figure 32 Catalog Relationships List Page
3. Click on the “Update” icon for the Relationship Name “Related”
Note: Related is the only relationship type that works out of the box. The others will
require some code. This relationship can be seen on the Item Details page.
4. Select the value “Create Mapping Rule” from the Rule Type LOV.
Figure 33 Relationships Update Page

Figure 34 Update Rules for Relationships – Add Rules
6. Click on the “Add Rules” button
7. Select a Product to Product relationship from the pull down action menu
8. Click on the “Search” icon for the From Product relationship
9. Click on the “Search” icon for the To Product relationship
Figure 35 Add Related Rule for To and From Products

10. Repeat steps 7 through 9 until all Related Product relationships are created
12. The relationship should now appear on the Relationship Details page.
Figure 36 Added Related Rule for Products
13. You should see the From Product and To Product mapping rule in the Rule
section as a Product to Product relationship.

Change the Store Logo – Step 11
In this step you will be adding a custom logo to your store. You will be adding another
source file to the STORE_LOGO_MAIN Programmatic Access Name and mapping it to
your store for All languages.
Figure 37 The Current Store Logo and the New Store Logo
We will first start by uploading the new logo image to the content manager repository.
1. Login into the HTML Applications as the iStore Administrator. Use the
account ibe_admin / welcome.
http://host.domain:port/OA_HTML/AppsLocalLogin.jsp
3. Select the My Content TAB.
4. Click on the “Create Item” button.
5. Select “Image” from the Content Type LOV drop down menu.
6. Enter the Content Name for your new store logo.
7. Enter the Content Description for your new store logo image.
Figure 38 Create the Content for the New Store Logo
8. Click on the “Continue” button.
9. Click on the “Browse” button next to the Image Attachment field to select the
new logo image source file from your local system to upload.

10. Select the logo file and click on the “Open” button.
Figure 39 Select the New Logo Image
11. Click on the “Submit for Approval” button.
12. When your screen repaints, a confirmation dialog will be displayed indicating
that the “New Store Logo has been submitted for Approval”. When it has
been uploaded, you will see the logo image file that was uploaded.
Figure 40 New Logo Image Content Uploaded and Ready for Use
Next, we will need to map the new logo image to your store in ALL languages.
2. Select the Media Objects Sub-TAB.
3. In the Search field, enter “Store Main” and click on the “Go” button.

Figure 41 Searching and Selecting the Current Store Logo
4. Click on the “Update” icon for the STORE_LOGO_MAIN media

object.
5. Click on the “Add Content” button.
Figure 42 Searching for the New Store Logo
6. Enter the Content Item Name that you gave your new store logo when you
uploaded the image file.
7. Click on the “Search” icon for the Content Item Name.
8. Click on the “Select” radio button next to the new logo image.
9. Click on the “Select” button.

Figure 43 Selecting the New Store Logo
11. Depending on your installation, you may need to “bounce” the web server in
order for the store logo changes to take effect since the store logo is held in
cache memory and needs to be refreshed by stopping and starting the web
server.
12. Here is what the store looks like before the logo change:
Figure 44 Store with Current Logo

13. The following shows the store with the logo change:
Figure 45 Store with New Logo


Modify the Specialty Store’s Style Sheet – Step 12
If you choose to modify the iStore Cascading Style Sheet, the instructor will need to
make the “ibeCStyleSheet.css” file available to all. There are many graphical style sheet
editors available in the market today. You can use any one of them to make changes to
style sheets. To perform this lab, your instructor will show you how to FTP the iStore
Cascading Style Sheet file to the OA_HTML virtual directory.
1. Use the ibeCStyleSheet.css style sheet obtained from the instructor.
2. Rename the ibeCStyleSheet.css file to <yourstorename.css> .
3. Open the style sheet in Notepad or WordPad and make your changes.
4. Save your file.
5. Place your file into the shared directory the instructor created.
6. Let the instructor know your style sheet is ready for upload. It will be loaded in
the $OA_HTML directory.
7. Login into the iStore Administrator UI as the iStore Administrator.
8. Select the Advanced TAB, Template Manager Sub-TAB.
9. In the Search field, search for the STORE_, and click on the “Go” button.
Figure 46 Template Manager
10. Click on the “Update” icon for the Store Style Sheet.
11. Click on the “Add Source File” button.

Figure 47 Add Source Template
12. In the Source File Name field enter the name of your CSS file. The name of the
file should not contain any spaces and should have an extension of “.css”.
13. Select your store from the Site LOV.
14. Select “ALL” from the Language LOV.
16. Back on the Template Manager page, click on the “View Mappings” button.
Figure 48 View Site Mappings
17. You should see your CSS file mapped to your store. Click on the “Return to
Template Detail” link.
18. Depending on your installation, you may need to “bounce” the web server in
order for the style sheet changes to take effect.

19. As a very basic example is to change the background colors in the storefront page
header by altering the colors of the header section in the ibeCStyleSheet.css file.
20. The following screen shot shows the style of the storefront before the changes
were applied to the cascading style sheet file:
Figure 49 Before Cascading Style Sheet Changes
21. After the changes were made to the cascading style sheet file and placed in the
OA_HTML virtual directory, then the web server is “bounced”. Upon re-starting
the application web server, the storefront for the site that you have changed will
have a new appearance.
Figure 50 After Cascading Style Sheet Changes


Change the Text in Bins – Step 13
Using Media Objects to Present Message Text
Oracle iStore ships with hundreds of Customer UI text messages. Text messages for
Oracle iStore are stored in the Oracle Application Object Library (AOL) schema.
You can use Oracle Application Developer to change the messages that appear in your
store. Inform the instructor if you are planning on changing some of the AOL Text
Messages. You must notify your instructor before changing the text, as conflicts can
occur when two or more students are changing AOL message text simultaneously.
Any text message can be changed that the customer sees in the customer user interface.
Some examples are:
IBE_PRMT_WELCOME_G Welcome Bin and splash page welcome
IBE _PRMT_CT_BROWSE Browse Bin
IBE _PRMT_CALL_ME_BACK Have us call you back message in the Welcome Bin
IBE _PRMT_GUEST_G Guest word on splash page
IBE _PRMT_LOGIN_REGISTER_G Login/Register Here
IBE _PRMT_ORD_CONTINUE_SHOP Continue Shopping button
IBE_PRMT_ ORD_SHIP_INFO Shipping Information
IBE _PRMT_ORDERS_G My orders
IBE _PRMT_CT_YOUR_PRICE Your Price message on an item
IBE_PRMT_STORE_CART Store Cart
IBE_PRMT_SHOPPING_LISTS Shopping Lists
IBE_EMAIL_PRMT_ADDR_COL Email Address:
IBE_EMAIL_PRMT_CR_EMAIL Create Email Address
IBE_PRMT_PHONE_COL Phone:
IBE_PRMT_PHONE_COUNTRY_CODE Country Code
IBE_PRMT_PHONE_EXTENSION_G Phne Extension
IBE_PRMT_PHONE_NUM_COL Phone Number:

For our example, we will change the message in the Welcome Bin from “Have us call
you back” to “We can contact you by phone if you like”.
1. Login into the HTML Applications as the ERP Administrator using username /
password (ebusiness / welcome)
2. Select Application Developer Application
3. Select Application Æ Messages.
4. If you know the name of the Message, query for it in the Name field.
5. If you know what the current message is you can query for it in the Current
Message Text field.
6. If you don’t know the name of the message, click on the “Flash Light” icon to
find the message you want to change.
7. For example, enter “IBE _PRMT_CALL_ME_BACK” in the find window.
8. Change the message from “Have us call you back” to “We can contract you by
phone if you like.”
9. Once the message you wish to change is displayed, replace the message showing
in the Current Message Text field with your new message.
Figure 51 Changing the Text Message

Figure 52 The Original Text and the New Text in the Welcome Bin


Change System Profile Options - Step 14
1. The instructor will assign to each student a different profile option to change
based on the business requirements the class came up with for their stores.
• Items displayed per page
• Items displayed per section
• Merge Shopping Cart Line
• Number of Days for Expiring Content
• Number of Tabs and Number of Subtabs
• Preferred Shipping Method
• Shipping Instructions
• Shopping Cart Expiration Duration
1. Login into the HTML Applications as the ERP Administrator using username /
password (ebusiness / welcome)
2. Choose the Responsibility of System Administrator.
3. Select System Æ Profile.
4. Select Application and Responsibility checkboxes.
5. Enter “iStore” in the Application field.
6. Enter “IBE_CUSTOMER” in the Responsibility field.
7. Enter “IBE%” in the Profile field.
8. Click on the “Find” button.
Figure 53 Search on iStore Profile Options

9. Find the profile you want to change and change the value (Application,
Responsibility, or User) to the desired value.
10. Click on the “Save” icon when finished.
Figure 54 iStore Profile Options
11. The following is a list of the profiles to change and their profile option name in
the system:
iStore Profile To Change IBE Profile Option

Items displayed per page
IBE: Items Per Page for Display
Items displayed per section
IBE: Items Per Section for Display
Merge Shopping Cart Line
IBE: Merge Shopping Cart Lines
Number of Days for Expiring Content
IBE: Number of Days for Expiring Content
Number of Tabs
IBE: Number of Menu Tabs
Number of Subtabs
IBE: Number of Menu Subtabs
Preferred Shipping Method
IBE: Preferred Shipping Method
Shipping Instructions
IBE:Use Shipping Instructions
Shopping Cart Expiration Duration for
Saved Carts IBE: Saved Cart Expiration Duration (#
days)

Test the Store Site – Step 15
1. Go to http://host.domain:port/OA_HTML/ibeCCtdMinisites.jsp
2. Select your store from the Specialty Store LOV.
3. Test all of the functionality you have implemented.
4. If you encounter any errors, missing images, etc, please go back and resolve those
issues and continue with testing your store.
5. As a final test, add items to your cart and checkout obtaining an Order Number
from Order Management.


Antique Store Table 1 – Items and Images - Appendix A
xx is equal to student number (e.g. TEAPOT-06)
Item Short Description Multimedia Multimedia Multimedia Specialty

Number Descriptive Programmatic Source file Stores
Name Name carrying
this item
D1- Doulton Lambeth Teapot-xx TEAPOT-xx ceramic1.jpg
Ceramics Teapot using the
"Chene" or
tapestry looking
pattern for the
bowl.
D2- Striking cut Turn Pitcher-xx PITCHER-xx glass1.jpg
Glassware of the Century
crystal pitcher
with handle.
D3- Very fine early Cherrywood CHERRYWOOD- furniture1.jpg
Furniture cherry wood drop Table-xx xx
leaf small table
with beautiful
opalescent glass
original knobs.
D4- Early to mid- Vitrine VITRINE-xx furniture2.jpg
Furniture twentieth Table-xx
century,
MOTTAHEDEH:
English Late
Neoclassical
Style Mahogany
Vitrine Table.
D5- This oval 15ct Brooch-xx BROOCH-xx jewelry1.jpg
Jewelry yellow gold
memorial brooch
contains plated
brown hair in a
central locket.
D6- An exquisite Necklace-xx NECKLACE-xx jewelry2.jpg
Jewelry pearl and
diamond
necklace.
C1-Clock Eight-day time Clock-xx CLOCK-xx clock1.jpg
only weight
driven New
Haven Saturn
clock in a solid
oak case.

Name Name carrying
this item
C2-Coin Much better date Coin-xx COIN-xx coin1.jpg
ACG certified
MS65 1890O
Morgan silver
dollar.
C3-Watch HEUER: Carrera. Watch-xx WATCH-xx watch1.jpg
Blue satin finish
dial, applied
baton numerals,
date aperture at 6,
subsidiary dials
for constant
seconds and
minute recording.
C4- George George GEORGEWASHI manuscript1.jp
Manuscript Washington, Washington- NGTON-xx g
1800, Original xx
Copy of Oration
on His Death.
C5- Pres. Ronald Ronald RONALDREAGA manuscript2.jp
Manuscript Reagan, Reagan-xx N-xx g
Presidential card
signed, with
Signing Photo.
A1-Portrait Ink and color Chinese CHINESEMOTHE china1.jpg
Chinese Painting Mother-xx R-xx
on silk, mounted
and framed
painting
dimensions: 46 x
24 1/2 in.
A2-Portrait Chinese School Chinese CHINESELADY- china2.jpg
(1831), Portrait Lady-xx xx
of a Chinese
Lady, inscribed
on the stretcher.
A3- "Southern Coastline-xx COASTLINE-xx picture1.jpg

Painting Mediterranean
Coastline", By
Edgar Meyer,
painter, born in
Innsbruck 1853.

Name Name carrying
this item
A4- By Ferdinand Girl-xx GIRL-xx picture2.jpg
Painting Wagner,
(c.1875).
Elegantly dressed
girl with flowers,
book, and cap in
landscape with
church and water.
A5- VENETIAN, St. StMarks-xx STMARKS-xx photo1.jpg
Photograp Mark's & San
h Giorgio
Maggiore, c.
1850's Good
early view of St.
Mark's Square
looking out to the
lagoon. By Carlo
Ponti.
A6- Cprint by Charles BoyGeorge- BOYGEORGE-xx photo2.jpg
Photograp Hovland titled xx
h "Boy George"
from the series "I
Wanna Live
Forever," 1999,
measuring 11 X
14 inches, #2
from an edition
of 6, signed and
numbered by the
artist. By Charles
Hovland.
A7- A Kwakiutl Totem Pole- TOTEMPOLE-xx americanindia

Sculpture (AMERICAN xx n1.jpg
INDIAN)
Polychrome
Wood Model
Totem Pole By
Charlie Jame.
A8- Unusual Santa Jar-xx JAR-xx americanindia
Sculpture Clara Pueblo n2.jpg
blackware jar.
(American
Indian).

Name Name carrying
this item
A9- A boldly carved Mask-xx MASK-xx egypt1.jpg
Sculpture cedar mummy
mask (22nd-23rd
Dynasty) with
lifelike detail and
an archaic smile.
(Ancient Egypt)
A10- A finely carved Falcon-xx FALCON-xx egypt2.jpg
Sculpture and painted cedar
wood figure of
the falcon god
Horus (c. XXVI
Dynasty, Ancient
Egypt).
A11- Very rare bronze Medal-xx MEDAL-xx scultpture1.jp
Sculpture “Golden Medal” g
by Emile Louis
Picault:Chanteur
Tunisien.
FRENCH, 19th.
A12- A young spinner Alabaster-xx ALABASTER-xx sculpture2.jpg
Sculpture sitting on a
bench. Her dress
is in brown-
yellowish
alabaster, the rest
of the figure is
sculpted in white
alabaster. Signed
on the rear side
PUGI
(FRENCH).

Antique Store Table 2 – Section Images - Appendix A
Section Name Programmatic Name Source File Name
China Site-xx CHINASITE-xx ancientchinasite.gif
Egyptian Site-xx EGYPTIANSITE-xx ancientegypt2site.gif
American Indian Site-xx AMERICANINDIANSITE- americanindiansite.gif

xx
Mobile Site-xx MOBILESITE-xx mobilesite.gif
Art Section-xx ART-xx artsection.gif
Collectibles Section-xx COLLECTIBLES-xx collectiblessection.gif
Contemporary Section-xx CONTEMPORARY-xx contemporarysection.gif
Decorative Section-xx DECORATIVE-xx decorativesection.gif
Store Logo-xx STORELOGO-xx storelogo.gif
Where: xx is equal to student number (e.g. CHINASITE-06)
If the Specialty Store you are building will be based on the Antique Store, use the table
above to create the section level multimedia components for your store. The files listed in
the Source File column already exist in the file system; therefore, you will not need to
upload them. You will simply be creating the Name and Programmatic Name for them.
To accomplish navigate to the Multimedia tab of the iStore Administrator UI.

Custom Theme Store Table 1–Items & Images - Appendix A
If you are choosing to use images of your own, use the following worksheet for your
product information.
Item Short Multimedia Multimedia Multimedia List of Sections

Number Description Descriptive Programmatic Source File Specialty which
Name Name Stores will
carrying display
this item the Part

Custom Theme Store Table 2 – Section Images-Appendix A
Use this table to record the information for your section level images.
Section Name Programmatic Name Source File Name


Glossary of Terms - Appendix B
Access Restrictions: can control the access to the store by including or excluding
Companies that use B2B features.
Allow un-registered users to browse the store: gives guest users the ability to browse
the site without having to go through the registration process. By selecting this flag when
creating a site, the administrator will allow guest user access.
ATP Enabled: allows end users to check for product availability. By selecting the
“Allow customers to check item availability” flag when creating a site, the administrator
will allow the user to see if the product being purchased is available in inventory.
Check User Responsibility: control user responsibility before accessing the store.
Content Components: are used for products and sections, and can be looked at as
attributes that accept media; for example, a product content component allows the
administrator to assign media to a product’s large image, small image, HTML text, etc.
There are several out-of-the-box content components that are shipped with iStore, and the
administrator has the ability to define their own custom content components.
Display Styles: determine the manner in which a product appears on the storefront. For
instance, the iStore Administrator may want to display clearance items. The layout of
these items depends on the template created for each style. After the templates are
created, and filed on the server side, the administrator will associated the template to a
logical name created for the display style.
Enable Reporting: when creating a site, the purpose of this flag is to enable site metrics
to be visible in Oracle Web Analytics reports. This flag only displays if integration with
Oracle Web Analytics has occurred.
Enable Traffic Filter: when creating a site, the purpose of this flag is to allow visits
from IP addresses entered as traffic filters in Oracle Web Analytics.
Multimedia: objects that consist of files such as graphics, images, and text that are used
to present content on a Web page. The Multimedia page lists the existing multimedia
objects along with their programmatic access name, keywords, descriptions, and the
default source files mapped to all specialty stores and languages.
Multimedia Components: define the types of multimedia objects available for display
on a Web page, such as an image of a certain size or a short text description. They are
called by the store Web page templates to determine which multimedia appears on a
given store page. You can assign default and specific multimedia object at the product,
section and store levels.

Notifications: out-of the box alerts that can be sent to users and sales representatives to
inform them of the statuses of various activities. You can select the default message for
each notification and map other messages to the notifications according to Organization
and User Type. You can also choose to disable a notification event, either completely or
for specific organization-user type combination.
Relationships: are used for merchandising, for example, to offer a substitute product for
a product that is out of stock. Relationship types are used to create specific relationship
rules that associate products, categories and sections.
Restrict customer access by responsibility: when creating a site, selecting this flag will
impose that the site will check the customer’s responsibility.
Root Section: the section folder specifically created for this store. You can associate a
specialty store to a portion of the overall hierarchy or to the whole hierarchy itself by
setting up its root node to point to a section.
Section Hierarchy: the hierarchy determines the organization of the specialty stores and
their sections and products in the Administrator UI. It also determines the organization
and presentation of each store’s sections and products in the Customer UI and, therefore,
the browsing experience of the customer and what products are featured at different
levels in the stores. When users come to a specialty store, they see the hierarchy starting
from the root node of the store.
Section Hierarchy Code: represents the unique section identifier. It specifies a Section
Code to use as a name for the section in customized template.
Section Hierarchy Name: the name of the section being displayed in the Customer UI
for a given section. It is mandatory but not unique, since in a multi-language installation
you can translate it according to the session language.
Section Hierarchy Type: can be featured or navigational. This is a featured section that
appears on the home page of its parent section. A navigational section appears as link in
the browsing map of its parent section.
Templates: control the appearance of the store through the use of JavaServer Pages.
iStore comes packaged with a complete set of JSP templates needed to run the store. If
you want to expand the functionality of the store Web pages or customize the pre-
packaged templates, then you need to identify the flow of the application and the JSP
templates need to implement the flow.
Walk-in customer enabled: allows non-registered users to browse the store and create a
shopping cart. Users will have to register before they can perform the check out process
and place an order.

Assigning Permissions for Content Management-Appendix C
Note to the instructor: It’s easiest to assign the content manager permissions to the iStore
Administrator (IBE_ADMIN) ahead of time so that students can define content directly
from the IBE_ADMIN login. To add the content manager permissions to IBE_ADMIN,
1. Login as TPCONNOR / welcome and navigate to the iStore Administrator

responsibility.
2. Select the Content TAB, My Content Sub-TAB.
3. Set the Home Folder and Current Folder to the directory where you will be
storing the images. Click on the “Folder Properties” button.
4. You will receive a list of all users that can access content and their permissions.
If user IBE_ADMIN is not on this list, click on the “Add Another Row” button.
5. Select the Type = “User” and enter IBE_ADMIN in the Name field. Then click
on the “Search” icon and select IBE_ADMIN.
6. Assign all permissions by selecting the checkboxes for the various permissions to
IBE_ADMIN.
7. Click on the “Save” button.
8. Log out of the application.

Changing the ibeCStyleSheet.css file for Step 12 - Appendix D
Note to the instructor: Chaning the cascading style sheet file for iStore (ibeCStyleSheet.css)
requires a UNIX account. You can use SUN’s Tarantella application to open up a UNIX Xterm
session, copy and make the changes to the ibeCStyleSheet.css file, and then bounce the web
application server to show the changes for the iStore application. Follow these steps in order to
make the changes to the store cascading style sheet.
1. Log in to Tarantella using the following link: http://ebiztta.oraclecorp.com/cgi-

bin/secure/ttawlogin.cgi/?action=start&pg=index2.html
2. Click on the FVWM link under Linux Session Servers. This will open up a framework
session.
3. Left mouse click and select Shells, XTERM, and log in to your UNIX home.
4. Login to the environment where the source ibeCStyleSheet.css exists. Example: ssh -l
app1600 rws60184rems.us.oracle.com
5. Change the directory so that you can access the ibeCStyleSheet.css file. Example: cd
$OA_HTML
6. Print your working directory for verification. Example: pwd
7. List the ibeCStyleSheet.css file to make certain that it is in the current directory.
Example: ls ibeCStyleSheet.css
8. Open up a second XTERM session by performing a left mouse click. You will be placed
in your home directory.
9. Create a folder where you will make changes to the copy of the ibeCStyleSheet.css file
and change the permissions and user mask of the folder. Example: mkdir temp chmod 777
temp cd temp
10. Make a copy of the ibeCStyleSheet.css file by placing it into your home directory folder
that you just created in session one. Example: cp ibeCStyleSheet.css /home/<yourlogin>/temp
11. In session two, rename the ibeCStyleSheet.css file. Example: cp ibeCStyleSheet.css

Bobs_Store_Style_Sheet.css
12. Instead of using the UNIX editors, it is much easier to map the UNIX folder as a network
folder and access it from your PC to make your changes. This requires that you map the
UNIX environment as a network drive from your PC. To do this, you need to find out
the location of your UNIX environment. Open up a third UNIX session and issue the
following command: df lgrep <yourlogin>. This will tell you the location of your UNIX
environment. Example: ap142nap:/vol/home6/<yourlogin>
iStore Case Study ISTORE_CASE_STUDY_R12.DOCC

Effective 09/14/2009 Page 2 of 71 Rev 1
13. From your PC, click on My Network Places, go to the Tools menu and select Map
Network Drive.
14. Select the letter of the Drive you want to map to and enter the Folder information (this is
the location of your UNIX environment). Example: ap142nap:/vol/home6/<yourlogin>
15. You can now access the copy of the ibeCStyleSheet.css file and directly edit it.
16. When you are through making the changes to the copy of the ibeCStyleSheet.css file,
move it back from your UNIX directory to the OA_HTML directory. Example: cp
/home/<yourlogin>/temp/Bobs_Store_Style_Sheet.css .
iStore Case Study ISTORE_CASE_STUDY_R12.DOCC

Effective 09/14/2009 Page 3 of 71 Rev 1

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iStore Case Study iStore_Case_Study_R12

Copyright © Oracle Corporation, 2009. All rights reserved.

iStore Case Study iStore_Case_Study_R12

Copyright © Oracle Corporation, 2009. All rights reserved.

iStore Case Study iStore_Case_Study_R12

In this case study the student has two options:

Copyright © Oracle Corporation, 2009. All rights reserved.

iStore Case Study iStore_Case_Study_R12

Business Standard Customization? Setup Implement?

Unique Store Logo

Allow B2B Auto

Use “Related” item

Copyright © Oracle Corporation, 2009. All rights reserved.

iStore Case Study iStore_Case_Study_R12

Copyright © Oracle Corporation, 2009. All rights reserved.

iStore Case Study iStore_Case_Study_R12

2. Add Items to the Item Master in Order Management, Inventory.

3. Add Items to Price Lists in Order Management, Advanced Pricing.

5. Map Multimedia Images using the Administrator UI.

7. Build the Catalog Hierarchy using the Administrator UI.

8. Add Products to the Catalog Hierarchy using the Administrator UI.

9. Create the Site Storefront using the Administrator UI.

10. Create Product Item relationships using the Administrator UI.

11. Change the Store Logo.

12. Modify the Specialty Store’s Style Sheet.

14. Change the iStore Profile Options using Forms.

15. Test the Store Site.

A. Tables for Data – Antique Store or Custom Theme Store

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iStore Case Study iStore_Case_Study_R12

iStore Case Study iStore_Case_Study_R12

Figure 1 Catalog Hierarchy Worksheet

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iStore Case Study iStore_Case_Study_R12

iStore Case Study iStore_Case_Study_R12

1. Login to ERP using username / password (operations / welcome).

Figure 2 ERP Login Page

2. Select Order Management, Super User responsibility.

4. Select V1 Vision Operations Organization.

Figure 3 Master Items and Organization

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iStore Case Study iStore_Case_Study_R12

6. Enter the description of your item in the Description field.

7. Select the Inventory TAB.

Figure 4 Inventory TAB

8. Make sure the following Checkbox is selected:

Figure 5 Order Management TAB

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iStore Case Study iStore_Case_Study_R12

• Customer Order Enabled

Figure 6 Web Option TAB

13. Make sure the following checkboxes are selected:

• Orderable On the Web

14. Click on the “Save” icon.

15. Click on the “Organization Assignment” icon.

Copyright © Oracle Corporation, 2009. All rights reserved.