Contact us

Phone 03456 10 00 88
8.30am - 5.30pm,
Monday to Friday
Mr CMJ Mills Write to
86 Corbet Close Customer Services,
Hackbridge Road Aegon,
Wallington Edinburgh Park, Edinburgh,
Surrey EH12 9SE
SM6 7AR Fax 0131 549 4225
Contact
aegon.co.uk/onlineform
Find out more online
www.aegon.co.uk
Dear Mr Mills

Your 2020 statement 30 April 2020

I enclose the latest yearly statement for your Group Personal Pension Plan Plan details
with us. This is an important document, so please take some time to read
Plan number 8441937
it carefully.
Planholder Christopher
Changes to the statement Maurice James Mills
From time to time we need to make changes to the statement. This may Scheme name Crest Lifts
be in response to regulatory or legislative changes, or because we're Limited Gpp
looking to improve the way we tell you about how your pension plan is Scheme number 120049
doing. Contract type Group
You can visit www.aegon.co.uk/statement to find out more about the Personal Pension Plan
statement and any recent changes we've made. Depending on the product Your ref
you have, not all changes may be relevant to you. Our ref GP16/STMTS

Fees and charges

Don’t forget that the fees and charges you pay on your pension can have
Documents enclosed
an impact on the amount you get back from your pension fund.
n Yearly Statement

Your pension is likely to be one of your most valuable assets. Like

anything valuable, your pension can become the target for illegal
activities, scams or offers of inappropriate and high risk investments. Find
out more about the steps you can take to protect yourself from pension
and investment scams and how to avoid them - visit
fca.org.uk/scamsmart and pension-scams.com
If you require further assistance, please contact us.

Yours sincerely

Ronnie Scott
Pensions Customer Service Director
Customer Services

Aegon is a brand name of Scottish Equitable plc. (No. SC144517) and Aegon Investment Solutions Ltd (No. SC394519) registered in Scotland,
registered office: Edinburgh Park, Edinburgh EH12 9SE. Both are Aegon companies. Scottish Equitable is authorised by the Prudential
Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Aegon Investment Solutions Ltd is
authorised and regulated by the Financial Conduct Authority. Their Financial Services Register numbers are 165548 and 543123 respectively.
View your plan online
If you haven’t already registered to view your plan online, visit
aegon.co.uk/support and click on Secure Online Services. We’ll then send
you your username and log-in details by post.
Once you’re up and running you can:
nsee the funds your money’s invested in, how they’re performing and
their current prices
ncheck your plan history, contributions and withdrawals
n
move investments between different funds (you may want to speak to a
financial adviser before you do this)

Getting advice and reviewing your plan

If you want to look at your options or review your investments, we
recommend that you speak to your financial adviser. They can also advise
you on increasing or re-starting contributions to your plan or combining
other pension plans with this one.
If you don’t have a financial adviser, you can visit unbiased.co.uk

Let us know if your details have changed

It’s important our records are up to date so we can send you information
or contact you. Please let us know if any of your details have changed.

Keeping you informed

The Financial Conduct Authority requires us to give you the following
information to make sure how we do business is transparent for our
customers.

How we pay our employees

We pay our employees a base salary, and dependent on their role, a
yearly bonus. The bonus paid is based on meeting a number of financial
and non-financial targets, such as the quality of service we provide.

Conflicts of interest
Aegon maintains a Conflicts of interest policy in accordance with all
Financial Conduct Authority (FCA) Conduct of Business rules, to ensure we
manage the risk of damage to customer interests. A conflict of interest
may arise where an action taken by us could be seen to compromise or
conflict with the best interests of our advisers, intermediaries and
customers. If we identified a conflict of interest that we could not manage
appropriately then we would decline to accept this business to ensure the
fair treatment of our customers. For more information, please read our
conflicts of interest policy at www.aegon.co.uk/content/conflicts-of-
interest-policy.pdf
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement:

summary
This page is a summary to show you how your pension plan is doing.
We go into more detail later in the statement giving you a breakdown of your plan value, telling you about
your investment funds, what payments you’ve made and the main charges, and if applicable any rebates,
applied to your pension plan.
The Additional information section at the end of your statement has further information and explains
defined terms, which are shown in bold italic.
You can also visit aegon.co.uk/statement to find out more about your pension statement and any recent
changes we’ve made.

Your plan Plan number 8441937

details Planholder Christopher Maurice James Mills

Scheme name Crest Lifts Limited Gpp

Scheme number 120049

How is your Your plan value

plan doing? Value on 01/04/2020 £0.00

Value on 01/04/2019 £0.00

Payments into your plan

In the statement period 02/04/2019 to 01/04/2020 £0.00

Since your plan started on 08/02/2020 £0.00

What you might get back at age 65

Your yearly pension could be less than £120.00.

For details of the assumptions we've used to calculate what your tax-free
cash and yearly pension could be, go to 'What you might get back when you
take your benefits'. We've taken account of possible future inflation to give
you an indication of how much your pension could be worth if it were
payable today, as inflation reduces the buying power of all savings and
investments.

Other benefits What we'll pay on your death

If you die before you take benefits, we'll pay out your plan value in
accordance with the scheme rules.

Page 1 of 8

Aegon is a brand name of Scottish Equitable plc. (No. SC144517) and Aegon Investment Solutions Ltd (No. SC394519) registered in Scotland, registered office: Edinburgh Park, Edinburgh EH12 9SE.
Both are Aegon companies. Scottish Equitable is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
Aegon Investment Solutions Ltd is authorised and regulated by the Financial Conduct Authority. Their Financial Services Register numbers are 165548 and 543123 respectively.
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement: summary –

continued

Contact us 03456 10 00 88 Monday to Friday, 8.30am to 5.30pm

Calls may be recorded and monitored.
aegon.co.uk/onlineform

Page 2 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement: in

detail

A breakdown of Your plan value

your plan This includes regular contributions as well as any single contributions and
values transfer payments (where applicable).

The value of investments can fall as well as rise and is not guaranteed. You
may get back less than the amount originally invested. See 'About these
values' notes later in this section for more information.

Total plan value at 01/04/2020 £0.00

Total transfer value at 01/04/2020 £0.00

About these Unit-linked funds

values If you have any payments invested in unit-linked funds, the benefits aren’t
guaranteed, and the value of investments can fall as well as rise. You may get
back less than the amount originally invested.
If you’re aged 55 or
over and have a
surrender charge, it
will be capped at 1%
of the value of your
benefits being taken
or transferred. See
Additional information
section for details.

Your This is the default investment strategy for your plan.

investment Any contributions you’ve made, including single contributions and/or
transfer payments, have been invested as instructed at that time.

n
The fund charge rebate is the yearly percentage of your fund we add to your
plan each month, which is equal to 1/12th of the yearly fund charge rebate.
n You can find information on fund performance on our website at
www.aegon.co.uk/funds

Page 3 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement: in detail – continued

Your investment - continued

Want to change You can change your investment fund(s) at any time. You can do this:
your funds? n
online if you’re registered for our online services, or
n
by completing our Alteration of fund choice form, which you can get by
calling 03456 10 00 88, downloading it from our website
www.aegon.co.uk/fundchoice or asking your financial adviser

Payments into A summary of the payments we received from

your plan 02/04/2019 to 01/04/2020
No regular or single contributions have been received during the statement
period

About tax relief

If the rate of tax applied to your contributions has changed during the
statement period, this is likely to be because the basic rate of income tax has
changed in the part of the UK you’re resident in for tax purposes.
We may also have used the basic rate that applies to England and Northern
Ireland, even if a different rate applies to you. This is because we use this rate
as a default, until HM Revenue & Customs (HMRC) tell us your tax residency
status (TRS).

Please contact us if you need any more information about the:

§ payments we received

§ payments made out of your plan

§ name of the scheme these payments were received from/made to (if

applicable)

§ amount of gains and losses of your fund over the statement period.

Page 4 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement:

illustration

What you Your future pension at age 65

might get back Your fund value could be £495.36
when you take
your benefits Your yearly pension could be less than £120.00 each year.

We’ve taken account of possible future inflation to give you an

indication of how much your pension could be worth if it were
payable today, as inflation reduces the buying power of all savings
and investments.

We're providing this information for illustration only using the standard
assumptions detailed later in this section. The amounts shown above give
you an idea of what your pension could be worth when you take your
benefits. It's not a guarantee or promise of the amount of benefit you'll get.

If you have any questions or would like more information on this illustration,
please contact us. You can find details of how to do this at the start of your
statement. Please note that we’re not authorised to give you any financial
advice. If you need any advice you may want to speak to a financial adviser.

About this illustration

n
If you don’t have enhanced protection, the benefits you receive may be
subject to a lifetime allowance charge if they exceed the amount of the
lifetime allowance available to you when you take your benefits. The figures
shown don't take into account any lifetime allowance charge that may be
payable. You can find information on lifetime allowance and the lifetime
allowance charge at aegon.co.uk/lifetimeallowance

Your pension depends on

Your pension when you take your benefits will depend on a number of
things, which may be different from the assumptions made in this
statement. These include:
n how your investment grows
n
interest rates when you take your benefits
n
all contributions being made as planned
n the cost of buying an annuity when you take your benefits
n the effect of product and investment charges, any consultancy charges
and/or adviser charges

Page 5 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement: illustration –

continued

What you might get back when you take your benefits - continued
Standard assumptions for this illustration
Your own circumstances may vary considerably from the assumptions listed
below. Your actual fund, when you take your benefits, will depend on the
investments made, the effect of product and investment charges, any
consultancy charges and/or adviser charges and how your investment
grows. Therefore, it may be significantly different from the amount shown.

Future contributions into your plan

n
You’ll continue to pay contributions at the rate of 3.00% of your
pensionable earnings including tax relief from the government.
n
Your employer will continue to pay contributions at the rate of 3.00% of
your pensionable earnings.
n
Your pensionable earnings will rise in the future in line with inflation.

Investment growth
n
The value of your investments will grow at a rate appropriate to the funds
you're invested in and inflation will be 2.50% every year. This is an
illustrative growth rate only. The investment growth achieved may be
more or less than this and may vary depending on the fund(s).
n
The growth rate used is calculated as an average return from the fund(s)
invested in, using the proportion of each fund held. This rate is based on
our view of potential long-term returns of the main asset classes
(equities, property, corporate bonds, government bonds and cash) and
will vary depending on the fund(s). We also call this the Economic Growth
Rate. This rate is not guaranteed.
n The rate we've used for projecting your existing fund holding is -2.43%
after we've made the adjustment for inflation.
n If the growth rate we've used is:

· the same as the rate of inflation this reduces the growth rate, after
making an allowance for inflation, to 0%;

· less than the rate of inflation, this produces a negative growth rate
after making an allowance for inflation.

About your tax-free cash

Tax-free cash is calculated as 25% of your fund. Your actual tax-free cash
entitlement may be lower or higher than this. For example, your tax-free
cash will be more if you have a protected tax-free cash amount. For more
information please speak to a financial adviser or contact us.

About your pension

n You take benefits on 10/04/2034.

Page 6 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement: illustration –

continued

What you might get back when you take your benefits - continued
You can find more information on yearly statements at
aegon.co.uk/statement or by contacting us.

Page 7 of 8
 Plan number: 8441937
Planholder: Christopher Maurice James Mills
Statement period: 02/04/2019 to 01/04/2020
Illustration date: 30/04/2020

Your Group Personal Pension Plan 2020 statement:

additional information
Surrender charge
If you’re aged 55 or over and are looking to take your benefits, rules have been introduced to limit
surrender charges. If you have a surrender charge, it will be capped at 1% of the value of your benefits
being taken or transferred. You can find out more at aegon.co.uk/surrendercap

Definitions
Annuity
converts your fund into pension income that will be paid to you for the rest of your life.

Pensionable earnings
are used to calculate any regular contributions from you or your employer to the plan and may not include
all of your earnings.

Single contributions
are one-off payments into your plan.
Tax-free cash
This is the amount that someone can take from their pension fund as a lump sum that isn’t subject to tax.

Tax residency status (TRS)

This is provided by HMRC and tells us whether you should pay tax, and/or the rate of tax relief you should
receive.

Page 8 of 8