Starbucks Danny

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Introduction:

• Founded in 1971 in Seattle, WA,


• 182,000 employees across 19,767 company
• licensed stores in 62 countries.
• Revenues
• Deal in roasted and handcrafted high-
quality/premium priced coffees, tea, a
variety of fresh food items and other
beverages.
• channels such as licensed stores, grocery
and national foodservice accounts.
Mission:- inspire and nurture the human spirit- one person, one cup
and one neighbour at a time
Vision:- Starbucks as the premier purveyor of the finest coffee in the
world while maintaining uncompromising principles while we grow
Industry Overview and Analysis:

Market Share

38.7 36.7

24.6

Star Bucks Dunkin Brand Other Competitiors


Industry Demand Determinants and Profitability Drivers:
Porters Five Forces Analysis for Starbucks
Threat of New Entrants: Moderate
Threat of Substitutes: High
Bargaining Power of Buyers:
Moderate to Low Pressure

Buyers
Bargaining Power of Suppliers: Low to Moderate Pressure
Intensity of Competitive Rivalry: High to Moderate
Starbucks Core Competence
SWOT ANALYSIS

STRENGTH
1. Strong market position and global Brand recognition
2. Products of highest quality
3. Location and aesthetic appeal of its store
4. Human resource management
5. Good will among consumers due to social responsibility initiatives
6. Use of technology and mobile outlets.
7. Customer base loyalty
1. Expensive products
2. Self cannibalization
through over crowding
3. Overdependence in the
united states market.
4. Negative large corporation
image
5. American European coffee
culture clash with that of
other countries.
1. Expansion into emerging markets
2. Expanding product mix and offerings
3. Expansion of retail operations
4. Technological advances.
5. New distribution channel
6. Brand extension
THREAT
1. Increased competition
2. Price volatility in the global coffee market
3. Developed countries market saturation.
4. Developed countries economy
5. Changing consumer tastes and lifestyle
choices
Key strategy • One of the key strategy that Starbucks followed since its
inception is that of product differentiation offering
differentiators such as premium product mix, locations,
coffee beverages reputation and supreme customer service
that translated to building a premium valued brand which is
costly to imitate for competitors.
• Starbucks followed strategy of strategic alliance and making
smart acquisitions.
• Starbucks didn’t follow franchising model and operated
company oriented stores and joint ventures in international
markets.
• Starbucks has made some key acquisitions such as Teavana
(Tea products), Bay Breads (premium bread products),
Evolution Fresh (fresh juice products) etc. to use the product
diversification strategy.
Starbucks Financial Performance Analysis:
• Looking at a six year period ratio & growth analysis
of Starbucks’s financials from 2008 to 2013, we can
see that the revenue growth of the company has
experience a drop of -5.9% during the 2008/09
recession but from then on,

• Starbucks posted a healthy revenue growth of from


FY2010 to FY2013 with posting a great growth of
13.7% in FY2012 and currently posted revenues
$14.9 billion for FY2013.

• The operating income margins have increase


substantially from 4.9% in FY2008 to a high of 15%
in FY2012.
Presented by: Saraswati Bishoyi,
Ch. Bhagyashree,
Biswajit Biswal &
Daniel Nayak

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