Analysis and Reflection On The Status of Pet Dog Food in Marketing and Brand Loyalty Management
Analysis and Reflection On The Status of Pet Dog Food in Marketing and Brand Loyalty Management
Analysis and Reflection On The Status of Pet Dog Food in Marketing and Brand Loyalty Management
Dan Zhang*
Graduate School, Jose Rizal University, Mandaluyong City, Manila, 0900, Philippines
*
Corresponding author ([email protected])
Abstract: China's pet food market has developed rapidly in recent years, especially pet dog food. However, the
situation of domestic brands is not optimistic, and international brands firmly occupy a dominant position. The
reasons for this are the differences in marketing methods and the lack of brands. Therefore, it is necessary to
actively analyze and think about the status of pet dog food marketing and brand loyalty management. The
purpose of this article is to explore the current status of pet dog food marketing methods and brand loyalty
management. A questionnaire survey was conducted on residents of pet dogs to investigate the population
composition, purchase preferences, consumer psychology, and consumption of pet food for residents Behavior
and information acquisition channels to obtain an analysis of dog food's marketing methods and brands. The
research results show that in terms of the publicity methods that attract consumers ’attention, the Internet is the
most noticeable, accounting for 34.1%. This shows the importance of the Internet in obtaining information for
consumers and is also a need for pet food companies in the marketing process. The way to pay attention. The
second place is 25.3% of TV ads. This traditional media still has an important influence on the dissemination of
information. Outdoor billboards, shopping mall promotions and newspaper and magazine advertisements
account for 17.6%, 15.4%, and 7.7%.
Key words: Pet Dog Food, Marketing Methods, Brands Research, Consumer Groups
1. Introduction
Pet food, originated from developed countries, is specially developed for the nutrients needed for pet
growth. It is different from the traditional family leftovers or self-made food. It pays attention to comprehensive
nutrition and scientific formula. In the product formula, some substances are added to prevent pet diseases, and
there are scientific feeding methods. It is a special food for pets [1]. There are many kinds of professional pet
food according to the physiological cycle and types of pets, such as food for puppies and adult dogs. In terms of
body type, there are grain for small dogs and large dogs, and grain for Beijing dogs and golden retrievers in
terms of dog species [2]. There are great differences in the nutritional components and calories of these different
kinds of grain. Therefore, the selection of professional pet food should be based on the variety of pets and
different growth periods of pets [3].
Dog food, as a pet food, belongs to the category of fast-moving consumer goods. Different from
manufacturing and processing industries, in addition to product quality, the successful operation of the brand is
the guarantee of its success [4]. At present, most of the enterprises entering the pet food industry are small and
medium-sized private enterprises, most of which are eager for quick success and instant profits. They only enter
the pet industry for short-term benefits. They have no brand awareness or resources to support the establishment
of their brands. In China, a market with great potential, if there is no intervention of local large enterprises that
have not created brand awareness, there is no chance to compete with foreign brands Compete for [5]. Secondly,
most enterprises lack the ability of researching new products and self-innovation. Many enterprises only imitate
foreign products. Due to lack of supervision, some even "three no" products are sold in the market without any
logo [6]. In addition, pet food enterprises in China are generally lack of brand operation experience. In the face
of the world's experienced giants, the brand operation ability of Chinese enterprises is obviously weak.
Therefore, it is of great significance to analyze and think about the current situation of pet dog food marketing
and brand loyalty management.
G studied the market situation of pet and pet food in China, proposed family planning policy, aging
population, change of pet keeping concept and popularization of living pet price, which comprehensively
promoted the rapid development of pet market, international brand localization intensified the competition of pet
food market in China, and chain store will become a new business opportunity for the development of pet
industry in the future [7]. Tania has studied the healthy and orderly development of pet food industry. It is
expected that pet food will be separated from its current feed industry and become an independent pet food
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industry. The healthy development of the industry cannot be separated from standardization. The standardization
of pet food industry needs to be solved urgently [8]. Elisabetta found that the current mainstream concepts of pet
food are "function" and "nature". With the concept of "organic" widely accepted in human food, it is believed
that pet "organic" food will also appear, and put forward that the measures to solve the problem are to transfer
the correct pet consumption concept, formulate pet industry standards and standard management, meet
consumer expectations, and ensure the quality of pet food Scheme [9]. Stefania starts from the current problems
of pet food economy, studies the marketing strategy of pet food economy, and takes six aspects as the marketing
strategy of pet food economy, namely, establishing a unified industry standard, the government's support for pet
enterprise development, the enterprise's brand awareness, professional personnel training, the diversification of
pet service, and the development of e-commerce [10].
The main research content of this paper is roughly divided into four parts: the first part is the introduction
part, which aims to make a systematic overview of the main research content of this paper from the research
background, research purpose, research ideas and methods; the second part is the theoretical basis, which
introduces the research methods and research theories in detail and systematically. The third part is the
experimental part, through the way of questionnaire to investigate and study the group composition, purchase
preference, consumption psychology, consumption behavior and information access channel of pet food
consumption of urban residents, so as to obtain the analysis of dog food marketing mode and brand. The fourth
part is the summary and suggestions of this article, which is the summary of the results of this article.
2. Proposed Method
2.1. Marketing Channel Theory
Marketing mix elements are summed up into four elements, namely, products, pricing, channels and
promotion. Marketing mix covers the essential elements of enterprise marketing. Therefore, marketing mix is
the basis of enterprise marketing strategy, and marketing mix is the favorable guarantee for enterprises to meet
the needs of consumers and compete with competitors. Marketing is not only the sale and promotion of products
and brands, but also the speculation, catering and even guidance of customers' psychology. Therefore, the
marketing management needs to choose the target market, through the creation, transmission and dissemination
of high-quality customer value to obtain, maintain and develop customers, in order to produce the effect of
self-replication.
Product is the basis of all marketing activities, so product strategy is also the core of marketing mix.
Product strategy means that enterprises should make clear what products or services they can provide to meet
the needs of the market and consumers. To a certain extent, it can be said that the success of product strategy
determines the long-term development and success of the enterprise. Product strategy is a series of measures and
means used by enterprises in the production and sale of products in order to gain advantages in the fierce market
competition. We all know that the behavior of consumers to buy products is not the product itself, but the utility,
benefits and services brought by the products. Therefore, the most basic level of products is what the core
benefits the products can bring to consumers. In addition, products also have their added value, which varies
with enterprises, mainly depending on the degree of research on consumers and market. But now there are many
enterprises that put the cart before the horse, neglect the most basic functions of products, and make a big fuss
on the added value. In fact, if the basic utility of products purchased by consumers cannot be satisfied, no matter
how good the added value is, it will not bring the expected benefits of enterprises.
The price strategy of an enterprise is to make an attractive strategy for consumers through the
comprehensive analysis of consumer demand, market capacity and various costs. The premise to determine the
price is to study the previous laws, take them as the basis, supplemented by experience judgment, and take into
account the interests of both enterprises and consumers. On this basis, consider the acceptable scope of
consumers, and make flexible response and objective decision according to the changes of market conditions.
The formulation of price strategy is faced with three situations: first, the pricing of the first listed products;
second, after the formulation of price, it is not immutable and needs to change with time and space to adjust the
price to adapt to market demand and environmental changes; third, in the face of market competition, how to
adjust the price against competitive products.
After products and prices are determined, the next step is distribution strategy, that is, how to make
products and services meet the needs of customers in the target market in a timely manner with appropriate
quantity and geographical distribution. Distribution strategy is one of the marketing mix strategies, which is the
same as product strategy, promotion strategy and pricing strategy. Distribution channel strategy mainly involves
distribution channel and its structure, selection and management of distribution channel strategy, distribution of
wholesalers, retailers and entities, etc. According to their own product attributes and market patterns, enterprises
make appropriate distribution strategies.
Promotion strategy is a kind of marketing activities and means for enterprises to push products to the
market. The promotion methods are various, and the purpose is the same. They are all to attract the attention of
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consumers in the target market, stimulate consumers to have purchase desire and behavior, and finally achieve
the purpose of sales. There are two common ways for enterprises to promote their sales. One is to sell to
customers face-to-face through business personnel. This is a basic way, but sometimes it is not supplemented by
appropriate occasions and necessary tools and means, and often cannot get good results. Now many consumers
are also very disgusted with direct sales. Compared with direct sales, the common products in supermarkets are
tried the effect of the way of eating is not bad; the second is to transmit information through the mass media.
The traditional media include TV ads, newspaper ads, outdoor ads, etc. now, with the progress of the society and
the development of the Internet, enterprises pay more and more attention to the promotion from outside the
station and inside the station to the new media and the dissemination of the Internet, such as the early micro blog
marketing, to the current WeChat marketing.
policies and laws issued by the state and industry. At the micro level, both the needs of consumers and the
marketing methods of competitors are constantly changing, so brand maintenance should be carried out
according to the market changes. Brand innovation is to make the tree of brand life evergreen. According to
Drucker, "innovation is a new way to achieve a useful purpose." In his opinion, innovation is not only aimed at
technology, but also not a specific thing. If we can change the existing resources to create wealth, it is
innovation, including new measures, new systems and new changes in enterprise management, marketing and
organizational system. The essence of brand innovation is to give brand elements to create new value, that is, to
enhance brand vitality through technology, quality, business model and corporate culture innovation. In this way,
brand innovation can be divided into quality management innovation, technology innovation, business model
innovation and corporate culture innovation. At the same time, with the continuous progress of production
technology, the phenomenon of product homogeneity is becoming more and more serious. Especially in the field
of fast-moving consumer goods with low technical threshold, it is not difficult for any powerful enterprise to
produce products with little difference in quality. So, every commodity we can see in the market.
3. Experiments
3.1. Experimental Preparation
(1) Respondents
In the research object, considering the economic affordability, feeding habits and data representativeness of
residents' purchase of pet dog food, the main investigation is urban residents. In the aspect of questionnaire
collection, the subjects of this survey are mainly the residents who keep pet dogs. Due to the uncertainty of the
sample and the limitation of the investigation funds and the investigators, the survey cannot be a complete
random sampling survey, so this survey adopts nonrandom sampling. Based on the above factors, this survey is
mainly a voluntary survey and convenient sampling. The questionnaire is mainly distributed in parks and some
pet food stores in the main urban area. In the questionnaire, "do you have a pet dog now" and "do you buy dog
food" are used as screening conditions. A total of 250 questionnaires are distributed. After screening, the
effective questionnaire is 182. In the process of questionnaire survey, some residents had in-depth
communication to understand their habits of buying pet dog food.
(2) Data Processing
First, all the questionnaires were selected by manual sorting, and the illogical questionnaires were screened
out to ensure the authenticity of the analysis results. The content of the questionnaire can only be selected by
one person, and the respondents can select multiple items; the filled questionnaire is obviously inconsistent, etc.,
which can be regarded as a waste volume and directly selected. There are some contents in the questionnaire,
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which are not clear when the respondents fill in the questionnaire. It can be deduced according to the situation
that the investigators understand in the actual investigation process, as well as the contents before and after the
questionnaire filled in by the respondents, so as to make the content of the questionnaire more perfect. Secondly,
the following aspects of the manually sorted questionnaire are dealt with: first, the label and data are entered, the
data is entered into excel 2015, the unqualified data is erased, and then the data is imported into spss17
statistical software for description statistical analysis, reliability analysis, comparative mean analysis, factor
analysis, cross analysis, etc., so as to ensure the questionnaire adjustment It is true and effective.
4. Discussion
4.1. Analysis on the Marketing Mode of Pet Dog Food
As shown in Table 2, the consumer group specifically selects the consumers who are feeding pet dogs and
have purchased pet dog food in the screening questions and makes statistics on the results in the form of tables.
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4.2. Analysis of the Current Situation of Pet Dog Food in Brand Loyalty Management
As shown in Figure 3, in terms of the impression of domestic brands, 47.3% of consumers think that "the
price has advantages, and sometimes they change to eat". In addition, 14.6% of consumers think that "the
nutritional quality and price are balanced, and they can eat for dogs for a long time". Only 12.6% of consumers
think that "I always eat for dogs, and I feel good", and choose "poor quality, dogs don't like eating" and "worry
about dogs" 14.3% and 11.5% respectively.
5. Conclusions
The research background of this paper is the rapid development of pet food market in China in recent years,
especially pet dog food. However, the situation of domestic brands is not optimistic. International brands firmly
occupy the leading position. Chinese pet food enterprises generally lack brand operation experience. Facing the
world's experienced giants, the brand operation ability of Chinese enterprises is weak. Therefore, it is of great
significance to analyze and think about the current situation of pet dog food marketing and brand loyalty
management.
The experiment of this paper is mainly voluntary investigation and convenient sampling, mainly in the
parks and some pet food stores in the main urban area. In the questionnaire, "do you have a pet dog now" and
"do you buy dog food" are the screening conditions. Through the careful design of the questionnaire, the main
purpose is to investigate the group composition and purchase of pet food consumption of urban residents The
characteristics of the behavior of buying pet dog food were explored. The design of the questionnaire mainly
includes the following parts: food price; raw materials; brand; consumer experience; dog taste.
The experimental data shows that the most attractive way to attract consumers' attention is the network,
accounting for 34.1%, which shows the importance of the network in consumers' access to information and the
way pet food enterprises need to pay attention to in the marketing process. The second is 25.3% of TV
advertisements. This traditional media still has an important impact on the dissemination of information. The
proportion of outdoor billboards, market promotions and newspaper and magazine advertisements is 17.6%,
15.4% and 7.7% respectively. Based on the cross analysis of the ways of publicity and the age of consumers, it
can be found that the consumers over 50 years old are more attracted to the promotion activities in shopping
malls, 45.5% of them choose the promotion activities in shopping malls; 37.7% of the consumers between 36
and 50 years old are attracted to the TV advertisements, which usually watch more TV and electricity
Depending on the advertising information, they are most affected.
Acknowledgements
This work was supported by Science and Technology Department of Jilin Province Soft Science Project.
Research on Rural Tourism Brand Building and Development Path from the View of Global Tourism.
2019060126FG. foundation of Jilin University of Finance and Economics. Research on Cooperative Symbiotic
Dynamic Mechanism of Industry Cluster Enterprises.2017212
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