Key Highlights in IT Services During FY2012
Key Highlights in IT Services During FY2012
IT services exports is the fastest growing segment, growing by 19 per cent in FY2012, to
account for exports of USD 40 billion
Industry re-tooling itself to adjust to rapid change in customer priorities – from SLAs to
increased time-to-market
Emerging technologies – cloud computing, mobility, social media and big data/analytics
unleashing new opportunities for the industry
IT services is the fastest growing segment in the Indian domestic market, growing by 18
per cent to reach Rs 589 billion, driven by increasing focus by service providers
Key Highlights in Software Products during FY2012
Software product exports to reach USD 1.5 billion, y-o-y growth of 13 per cent, driven by
mobility and cloud applications, SMBs
Larger product firms are expanding footprint into emerging verticals like retail and
healthcare; also increasing their exposure to SMB market with focused SMB-specific
products; SME IT-BPO firms continue to focus on niche areas and customers
Domestic software products segment is set to grow to Rs. 180 billion in FY2012, a
growth of ~13 per cent over FY2011 driven by the need to replace legacy systems,
technology advancements around cloud, mobility, etc.