4 3007201707-Tender Documents
4 3007201707-Tender Documents
4 3007201707-Tender Documents
DATE 29.07.2020
Part – I
(Technical Bid)
SBI Infra Management Solutions Pvt. Ltd. (SBIIMS) on behalf of State Bank of India (SBI) invite
“online e-tender” for the captioned work from the Bank’s empanelled vendors.
23. In case the date of opening of tenders is declared as a holiday, the tenders will be opened
on the next working day at the same time.
24. SBIIMS reserves their rights to accept any or to reject all the tenders in part or whole without
assigning reasons thereof and no correspondence shall be entertained in this regard.
26. The bidder has to submit NIT, Annexure A, EMD & Tender Processing Fees Receipt to the
address mentioned in the NIT super scribing “INTERGRATED FACILITY MANAGEMENT
SERVICES (HOUSEKEEPING & MAINTENANCE SERVICES) FOR STATE BANK OF INDIA,
DELHI ADMINISTRATIVE OFFICE I & II, LHO CAMPUS, NEW DELHI”
27. Any vendor quoting abnormal / unrealistic rates or amount in the Price Bid shall be asked to
submit the rate justifications for the same. In case of failure to submit / convince SBIIMS/SBI
may lead to debar from participation from the future tenders of SBIIMS Delhi Circle.
28. Any corrigendum / addendum in the matter will be published only in our service
provider’s portal https://etender.sbi
29. In case of any query / clarifications, vendors may contact Mr. G C Upreti, Chief Manager
(Elect.) on mobile no. 8795824328, email id: [email protected] or Mr. Hemant Kumar Thakur,
Circle Head, SBIIMS, Delhi Circle on mobile no. 9818200546, email id: [email protected]
Sd/-
Vice President (Civil) & Circle Head
(To be submitted duly typed, signed with stamped by the Authorized Signatory on the
Letter Head of the Bidder in Original along with Technical Bid document)
Dear Sir,
Having examined the terms & conditions, schedule of requirements, scope of work etc. of the
tender for the captioned work and examined the site of the works specified in the said
memorandum and having acquired the requisite information relating thereto and affecting the
tender. I/We hereby offer to provide specified services in the said memorandum on the minimum
manpower including consumable etc. basis mentioned in the attached schedule and in
accordance in all respect with the schedule of instructions, scope of work and instruction in
writing referred to in conditions of Tender, the articles of agreement, conditions of contract and
with such conditions so far as they may be applicable.
2. Should this tender be accepted, I/we hereby agree to abide by and fulfill the terms and
provisions of the said conditions of Contract annexed hereto so far as they may be applicable or
in default thereof to forfeit and pay to SBI/SBIIMS, the amount mentioned in the said conditions.
3. I/we have deposited Demand Draft / Banker’s Cheque for a sum of Rs. 42,000/- (Rupees
Forty Two Thousand only) as Earnest Money Deposit with SBI Infra Management Solutions
Pvt. Ltd. Should I/We do fail to execute the contract when called upon to do so, I/We hereby
agree that this sum shall be forfeited by me/us to SBI / SBIIMS.
4. We understand that as per terms of this tender, the SBIIMS/SBI may consider accepting our
tender in part or whole or may entrust the work of housekeeping for proposed premises. We,
therefore, undertake that we shall not raise any claim / compensation in the eventuality of SBI/
SBIIMS deciding to drop any of the scope of work of this tender at any stage during the contract
Page 6 of 67 Contractor Signature with Seal
period. Further, we also undertake to execute the work entrusted to us on our approved rates
and within the stipulated time limit without any extra claim for price escalation as provided for in
clause 47 of Terms & Conditions of this tender.
5. We, hereby, also undertake that, we will not raise any claim for any escalation in the prices of
any of the material and manpower during the currency of contract/ execution/ completion period.
6. Further, we confirm that we are eligible to quote this tender. In case any information is found
incorrect at any subsequent point of time, our tender may be annulled / rejected by SBIIMS,
including taking any action against us as deemed fit.
7. We, hereby, also undertake that, if the difference in the amount quoted by us and the
estimated cost of Consumable Items is more than 10% (on lower side), we will submit additional
security deposit by Demand Draft / Joint STDR equal to the difference amount calculated for the
whole period of contract prior to the award of the contract. We, hereby, also undertake that, if
we fail to supply the Consumable Items as per the Price Schedule – 2 of the Price Bid, either in
quantity or quality wise, SBI may deduct the applicable amount based on the estimated / market
rate from this additional security deposit.
8. We, hereby, also undertake that, in case of a tie between one and more vendors, we agree to
participate in the e-reverse auction (Rank auction) process with the tied vendors to work out L1,
L2, L3 and so on vendors. We, hereby, also undertake that, we will abide by the decision of
SBIIMS/SBI.
9. We, hereby, also undertake that, we will abide by the decision of SBIIMS/SBI regarding
allocation & distribution of work.
Annexure-B
2. Invitation:
The bidders desirous of taking up the project for supply of above Services for SBI are
invited to submit their technical and commercial proposal in response to this Tender. The
criteria and the actual process of evaluation and subsequent selection of the successful
bidder (L1) will be entirely at Bank’s/ SBIIMS’s discretion. We seek proposals adhering to
Bank’s requirements outlined in this Tender, from Bidders who are empanelled
contractors of SBI.
This Tender Document is not an offer by State Bank of India, but an invitation to receive
responses from the Bidders. No contractual obligation whatsoever shall arise from the
Tender process unless and until a formal contract is signed and executed by duly
authorized official(s) of State Bank of India with the successful Bidder.
3. Eligibility Criteria:
Bid is open to all Bidders who are empanelled with SBI, LHO CAMPUS, New Delhi’s
empanelled Category C: Housekeeping & Maintenance Services for Branches / ATM and
who receive NIT from the SBIIMS is only entitled to quote for this Tender.
4. Disclaimer:
This Tender is neither an agreement nor an offer and is only an invitation by SBIIMS on
behalf of Bank to the interested parties for submission of bids. The purpose of this
Tender is to provide the Bidder(s) with information to assist the formulation of their
proposals. This Tender does not claim to contain all the information each Bidder may
require. Each Bidder should conduct its own investigation and analysis and should check
the accuracy, reliability and completeness of the information in this Tender and where
necessary obtain independent advice. Bank makes no representation or warranty and
shall incur no liability under any law, statute, rules or regulations as to the accuracy,
reliability or completeness of this Tender. Bank may in its absolute discretion, but without
being under any obligation to do so, add all amend or supplement the information in this
Tender. No contractual obligation whatsoever shall arise from the Tender process until a
formal contract is signed and executed by duly authorized officers of the Bank with the
selected Bidder.
SBIIMS on behalf of Bank reserves the right to cancel the entire bidding / procurement
process at any stage without assigning any reason whatsoever.
The bid document provides overview of the requirements, bidding procedures and
contact terms. It includes Instructions to Bidder, Terms & Conditions of Contract,
Technical Bid and Financial Bid.
The Bidder is expected to examine all instructions, statements, terms and specifications
in the bidding document. Failure to furnish all information required by the bidding
documents or submission of bid not responsive to the bidding documents in every
respect will be at the Bidder’s risk and may result in rejection of the bid. SBIIMS on
behalf of Bank has made considerable effort to ensure that accurate information is
contained in this Tender and is supplied solely as guidelines for Bidders. Furthermore,
during the Tender process, SBIIMS is entitled to issue corrigendum to tender relevant to
the Scope of Work. Nothing in this Tender or any addenda is intended to relieve Bidders
from forming their own opinions and conclusions in respect of the matters addressed in
the Tender or any addenda.
If deemed necessary the SBIIMS on behalf of Bank may seek clarifications on any
aspect from the bidder. However, that would not entitle the bidder to change or cause
any change in the substances of the bid already submitted or the price quoted. The
bidder may be asked to give presentation for the purpose of clarification of the bid.
6. Bid Integrity:
Willful misrepresentation of any fact within the Bid will lead to the cancellation of the
contract without prejudice to other actions that SBIIMS on behalf of Bank may take. All
the bids with accompanying documents will become property of SBIIMS on behalf of
Bank.
8. At any time prior to the deadline for submission of bids, SBIIMS may modify or alter the
bidding document by issuing an amendment.
10. Any clarification issued by SBIIMS will be in the form of an addendum / corrigendum and
will be available in e- tendering portal of our service provider, M/s E-Procurement
Technologies Ltd.
11. The amendment will be binding on all bidders. SBIIMS on behalf of Bank, at its discretion
may extend the deadline for submission of bids which shall be informed to all through e-
tendering portal of our service provider, M/s E-Procurement Technologies Ltd.
12. The Contractor shall ensure that they are fully conversant with the premises in question
as well as with the business activities thereat and its related requirements for the work
specified.
13. The SBIIMS shall have the right to have any person removed who is considered to be
undesirable or otherwise and similarly the Contractor reserves the right to remove the
personnel with prior permission of the Bank, except under emergencies / unavoidable
circumstances.
14. The Contractor shall exercise adequate supervision to ensure proper performance of
Services in accordance with the requirements.
15. The Contractor shall issue identity cards/ identification documents to all its employees.
16. The personnel of the Contractor shall not be the employees of the Bank and they shall
not claim any salary or allowances, compensation, damages or anything arising out of
their employment/duty under this Contract.
17. The Contractor shall also provide at its own cost all benefits; statutory or otherwise to its
employees and the Bank shall not have any liability whatsoever on this account.
18. The details of the machineries to be deployed and other technical details shall be as per
the details mentioned in the relevant section of the tender document.
Page 10 of 67 Contractor Signature with Seal
19. No costs incurred by the applicant in applying, in providing necessary clarifications or
attending discussions, conferences or site visits will be reimbursed by the Bank.
20. The Technical Bid and the Price Bid will be opened as per the schedule given in NIT.
21. Tenders received after the due date and time is liable for rejection. SBIIMS reserves its
right to reject any / or all the applications without assigning any reasons whatsoever and
no correspondence/ complaint shall be entertained in this regard.
22. All entries in tender documents should be in one ink. All cancellation and insertion
should be duly signed by tenderer concerned with proper indication of the name
designation and address of the person signing.
23. Tenderers shall fill in all the required particulars in the blank space provided for this
purpose in the tender documents and also sign & stamp in each and every page of the
tender document before submitting tender.
25. In quoting rates, the tenderers are advised to take into account all factors including any
fluctuations in market rates. Please note that the rate quoted in the tender shall remain
firm and valid for the contract period of ‘ONE YEAR’ from the date of commencement of
work. During this period no request for enhancement / escalation in rates shall be
considered under any circumstances.
26. The rate quoted by the tenderer shall remain firm and shall cover and include cost of all
materials required for upkeep of the premises to the satisfaction of the Bank, wages to
the labourers/ workmen, supervisors, administrative charges (New Uniform (with
company’s name and logo/badge) including Seasonal Outfit, Safety Shoes, Helmet,
Safety Belt, Hand Gloves, Personal Protective Equipment (s), Necessary Tools, Training,
Medical etc.), equipment deployed, maintenance of the machineries, contractors profit
and supervision charges, transportation charges and all statutory levies, applicable
taxes, EPF, ESI, and any other statutory component as per the Central Government
Minimum Wages Act but excluding Goods & Service Tax (GST).
27. The tenderers are advised to inspect the site and acquaint themselves with the actual
working and prevailing site conditions before quoting the rates.
28. Please note that it is tenderers’ responsibility to provide all items which may not be
specifically mentioned in the scope of works but are necessary to complete the work and
subject services to the satisfaction of the Bank.
29. The Bank shall not be bound to accept the lowest tender and reserves the right to accept
or reject any or all the tenders without assigning any reason whatsoever.
30. No employee of SBI/SBIIMS shall be engaged by the contractor during the course of
carrying out the works.
32. No interest shall be paid on the EMD. The tenders received without EMD and Tender
Processing Fees shall be summarily rejected.
33. If any tenderer withdraws his tender before the said period or make any modifications in
the original terms and conditions of the tender, the SBIIMS shall, without prejudice to any
other right or remedy, be at liberty to cancel such tenders and forfeit full value of the
EMD as aforesaid.
34. The contractor has to maintain an attendance register of the persons employed and the
same will be inspected daily by the Bank’s Officer-in-Charge.
35. If any of the labour employed by the contractor is found to be under performing or any
mobilization is found or found under the influence of alcohol or any abusive substance /
reported while on duty, such person/persons shall not be allowed to work at site
anymore and the Bank reserves the rights to ask contractors for immediately removal
such person(s) with suitable substitute immediately.
36. The contractor has to submit the police verification details of all the people deployed by
him at site before commencement of work. In case of any replacement during the
pendency of the agreement, submission of police verification documents of such
replaced staff is to be made available, immediately.
37. The staff deployed at site should be physically fit to handle the works detailed in the
scope. The full bio-data of the staff deployed at site like their full address, educational
qualification, age proof etc shall be made available before commencement of work. The
staff has to be deployed in consultation with the Bank officials after performing the
interview of the staff.
38. No alterations or additions are to be made by the contractors to the tender document.
Violation of this instruction will attract rejection of the tender at the discretion of the
SBIIMS.
39. Tender shall be quoted on the prescribed format only. The tenders quoted in any other
format shall be summarily rejected and EMD of such tenderer shall be forfeited.
40. Quoted rates per unit being different from those prescribed in the tender shall render the
bid disqualified without any claim/explanation.
42. The contractor shall follow such Act, Rules and Regulations of the Local Government
Bodies, State/Central Government Labor Laws that are in force and that may be framed
from time to time for completion of work. SBI/ SBIIMS shall not be responsible for any
infringement of the various statutes in force by the contractor.
43. The contractor shall take, at his own cost the necessary license from statutory authorities
in respect of this work. The expenses in completing the formalities in executing the
agreement including expenses towards stamp paper, registration charges, etc., if any,
shall be borne by the contractor.
44. Statutory deduction towards Income Tax, Work Contract Tax and any other Statutory
Deductions as per the law prevalent will be made as per rules.
45. The contractor shall be responsible to ensure making payment of “Prevailing Minimum
Wages”, as notified by Central Government of India, Ministry of Labour & Employment,
to their labour directly in their Bank accounts and shall produce relevant documents to
the Bank for verification every month along with their monthly bills failing which bills may
not be paid.
46. The contractor shall be bound to submit original challans and other documents with
regard to payment of ESIC/ EPF/any other Statutory Dues/ Compliances/ Pay-slip along
with monthly bill to the Bank, failing which bill will not be entertained.
49. The Contractor’s supervisor shall be first line of contact for the Bank, who shall report to
the designated officers of the Bank for all requirements.
50. The personnel who are appointed as Janitors shall be provided with all cleaning and
safety material(s) for cleaning purposes by the contractor.
52. In case, any demand is raised by the Bank for providing additional manpower for any
extra work/ activity other than those pertaining to the scope of work of the captioned
contract, the contractor shall make arrangements for the same and cost thereof shall be
paid by the Bank on the basis of minimum wages plus 10% handing charges for
providing additional manpower. For repair and maintenance works, as and when
required, contractor will be reimbursed actual cost of approved material purchased plus
handling charges @ applicable specified rates for different types of works (as mentioned
in the scope of work) which shall also include the cost of labour and the contractor will
also provide a rate list of items generally used/ estimate for the work and will get the
rates approved from the Bank before execution of such repair and maintenance works.
53. All the chemicals, consumables required for the purpose of providing services should be
of standard brands as specified in the tender, and as per the approval of the
SBIIMS/SBI. No sub-standard material shall be used. The chemicals used for the
purpose of cleaning shall be eco-friendly and bio-degradable.
In case of a tie between one and more vendors, e-reverse auction (Rank auction) among
the tied vendors will be conducted to work out L1, L2, L3 and so on vendors. The
decision of SBIIMS/SBI will be final and binding on the vendor in this regard.
This clause is applicable for consumable items only. If the difference of L-1 tender
amount and estimated amount is more than 10 %, the L-1 bidder has to submit
refundable additional security deposit equal to the difference amount by Demand Draft /
Joint STDR with Bank.
For example: If a vendor quotes Rs. 2,00,000/- for consumable items in the Price Bid
and the estimated cost for consumable item is for Rs. 10,00,000/-, then the vendor has
to deposit the difference amount of Rs. 8,00,000/- as additional security deposit by
Demand Draft / Joint STDR with Bank.
1. Only the contractors who are empanelled contractors of SBI shall be eligible to
participate in the subject e-tender.
2. SBIIMS will engage the services of an e-tendering service provider who will provide
necessary assistance for online bidding on internet.
3. In case, there is any change in e-tendering service provider, the SBIIMS will inform the
bidders suitably at appropriate time.
4. Business rules like event date, closing and opening time etc. will be communicated
through service provider for compliance.
5. Contractors have to send by email, the compliance form in the prescribed format
(provided by service provider), before start of e-tendering without which, bidders will not
be eligible to participate in the bidding process.
7. The e-tendering will be treated as closed only when the bidding process gets closed in
all respects for the item listed in the tender.
SBIIMS shall finalize the tender through e-tendering mode for which M/s E- Procurement
Technologies Ltd. has been engaged by SBIIMS an authorized e-tendering service provider.
Contractors are advised go through the guidelines given below and submit their acceptance to
the same along with technical bid.
2. In order to ward-off such contingent situation(s), bidders are requested to make all the
necessary arrangements/ alternatives such as back-up power supply etc. Or whatever
required so that they are able to circumvent such situation and still be able to participate
in the e-tendering successfully.
3. Failure/ breakdown of power supply at the premises of contractors during the e-tendering
cannot be the cause for not participating in the e-tendering. On account of this or any
Page 15 of 67 Contractor Signature with Seal
other reasons whatsoever it may be, the time for the e-tendering will not be extended
and SBIIMS shall not be responsible for such eventualities.
4. M/s. E- Procurement Technologies Ltd. shall arrange to assist your nominated person
(s), without any cost to you. They shall also explain you all the rules related to the e-
tendering. You are required to give your compliance on it before start of bidding process.
6. BID PRICE: The Bidder has to quote the rate as per the tender document provided by
SBIIMS.
7. VALIDITY OF BIDS: The Bid price shall be firm for a period specified in the tender
document and shall not be subjected to any change whatsoever.
8. Procedure of e-tendering:
Online e-tendering:
a) The Technical as well as Price Bids will be available on the e- tendering portal of
our service provider during the period specified in the NIT.
b) Online e-tendering for Price Bid submission through SBIIMS’s approved e-
tendering service provider shall be open to empanelled contractors of SBI.
c) The Price-Bid shall be made available online by the e-tendering service provider
wherein the contractors will be required to fill-in their item-wise rates for each
item.
d) The Contractors are advised not to wait till the last minute to submit their online
item-wise quote in the price bid to avoid complications related with internet
connectivity, network problems, system crash down, power failure, server
problems etc. or any other reason whatsoever it may be.
e) It is mandatory to all the bidders participating in the price bid to quote their rates
for each and every item.
f) In case, contractor fails to quote their rates for any one or more tender items,
their tender shall be treated as “Incomplete Tender” and shall be liable for
rejection.
9. LOG IN NAME & PASSWORD: Each bidder is assigned a unique User Name/ Login Id &
Password by M/s. E- Procurement Technologies Ltd. The Bidders are requested to
change the password after the receipt of initial password from M/s. E- Procurement
Technologies Ltd. All bids submitted from the Login Id given to the bidder will be
deemed to have been submitted by the bidder.
10. BIDS SUBMITTED BY BIDDER: Bids will be taken as an offer to execute the work as
specified. Bids once submitted and accepted by Bank, cannot be cancelled / withdrawn
and the Bidder shall be bound to execute the work at the quoted bid price. In case the L-
1 Bidder backs out or fail to complete the work as per the rates quoted, SBIIMS shall be
11. At the end of the e-tendering, SBIIMS will decide upon the winner. SBIIMS decision on
award of contract shall be final and binding on all the bidders.
12. SBIIMS shall be at liberty to cancel the e-tendering process / tender at any time, before
ordering, without assigning any reason whatsoever.
a. The Bidder shall not involve himself or any of his representatives in price
manipulation of any kind directly or indirectly by communicating with other suppliers/
bidders.
b. The bidder shall not divulge either their bids or any other exclusive details of SBIIMS
to any other party/ bidders.
c. SBIIMS/ SBI decision on award of contract shall be final and binding on all the
bidders.
d. SBIIMS reserve their rights to extend, reschedule or cancel any e-tendering within its
sole discretion.
N.B.:
- All the bidders are requested to ensure that they have a valid digital signature
certificate well in advance to participate in the online e-tendering process.
DETAILS OF PREMISES
The site of work will be broadly but not limited to as mentioned under:
The bidders are required to provide housekeeping & Maintenance Services in the Delhi
Administrative Office – 1 & 2 building consisting of the following:
Note: There may be marginal variations in area on either side. No extra claim will be entertained
for variation in area of the premises as mentioned above. Vendors to visit the site and quote
their rates accordingly.
In the contract, the following expressions shall, unless the context otherwise requires, have the
meaning hereby respectively assigned to them.
‘The Contract’ means the documents forming the tender and acceptance thereof and the formal
agreement executed between SBI and the contractor, together with the documents referred to
therein including these conditions and other instructions issued by the Bank from time to time
and all these documents taken together, shall be deemed to form one contract and shall be
complementary to one another.
‘Employer / Bank’ means State Bank of India, Delhi Administrative Office -1, New Delhi.
‘Competent Authority’ means authority nominated to exercise power of approval, sanction and
acceptance concerning administrative, financial and technical aspects of transactions done on
behalf of the Bank.
‘The Contractor or Contractors’ means the firm, company or person engaged by the Bank to
carry out the work. It shall also include their legal representative(s), successors or assigns.
‘Site’ means Branches / Offices of State Bank of India, Delhi Administrative Office -1, New
Delhi, where the works are to be carried out.
‘Contract value’ means the value of the entire work as stipulated in the work order subject to
such additions thereto or deductions there from as may be made under the provision herein
after contained.
‘The schedule of quantity’ means the schedule of quantity as specified and forming part of this
contract.
‘Works’ or ‘work’ means the work(s) described in the “Scope of Work” and/or to be executed in
accordance with the contract and includes labour, materials, apparatus, equipment of all kinds
to be provided, the obligations of the contractor hereunder and work to be done by the
contractor under the contract.
‘Day’ means a calendar day beginning and ending at 00 hrs. and 24 hrs. respectively.
Where the context so requires, words imparting the singular only also include the plural and vice
versa; and, any reference to masculine gender shall include feminine gender and vice versa.
2. LANGUAGE:
3. INSPECTION OF SITE:
The tenderers are advised to inspect the premises and finishes (glass, aluminum composite
panel, aluminum sections, wooden/ glass partitions, crystalline glass, Italian marble, granite,
tiles, wooden flooring, architectural features, sculptures, paintings, planters, carpets, stainless
steel cladding, veneer cladding, laminate cladding, wallpaper claddings, paints, polishes or any
other finishes etc. which may not have been specifically mentioned here) before quoting their
rates. It is expected that tenderers will provide high quality services without damaging the
existing finishes provided in the various areas of the premises.
The service contractor shall be deemed to have carefully examined the work, site conditions
including labour availability, various conditions, job requirements, schedules of equipment and
shall be deemed to have visited the site of work, to have fully informed himself regarding the
local conditions and carry out their own investigations to arrive at the rate(s) to be quoted in the
tender. In this regard, they will be given necessary information available with the Bank. If the
contractor shall have any doubt as to meaning of any portion of the conditions, or the scope of
work or any other matter concerning the contract, he shall in good time, before submitting his
technical and price bids, ascertain the particulars thereof by contacting the concerned officials
before tendering. Once the tender is submitted by the contractor, the matter will be decided
according to contract conditions. For clarifications / doubts, the contractors may make contact
this office SBI Infra Management Solutions Pvt. Ltd., State Bank of India, Kaladhungi Road,
Kusumkhera, Haldwani, Dist – Nainital - 263139, as detailed in the NIT.
The work to be carried out under the contract shall, except as otherwise provided in these
conditions, include but not limited to all labour, materials, tools, plants and equipment which may
be required for carrying out the work, satisfactorily.
6. SUFFICIENCY OF TENDER:
The Contractor shall have deemed to have satisfied himself before tendering as to the
correctness and sufficiency of his tender for the works and of the rate(s) and price(s) quoted in
the Schedule of Quantity/ Price Bid, which rate(s) and price(s) shall, except as otherwise
provided, cover all his obligations under the contract and all matters and things necessary for
carrying out the work, satisfactorily.
7. AWARD OF CONTRACT:
(i) The Bank will award the work to the successful lowest tenderer whose tender has
been determined to be substantially responsive and has been determined as
successful evaluated tender, provided further that the tenderer is determined to be
qualified to perform the contract, satisfactorily.
The successful tenderer shall be bound to implement the contract by signing an agreement and
conditions of contract with the respective establishments of SBI within 14 days from the receipt
of work order. However, the written award of the subject work by the Bank will constitute a
binding agreement between the Bank and successful tenderer whether such formal agreement
is subsequently entered into or not.
9. WORK ORDER:
Within the validity period of the tender, the Bank shall issue a work order by registered post /
courier or otherwise handover personally to the contractor to enter into an agreement for
carrying out the work as per the terms of the tender. The work order shall constitute a binding
contract between the Bank and the Contractor.
On receipt of work order from the Bank, the successful tenderer shall be bound to implement the
contract and within 14 days thereof, he shall sign an agreement on a non-judicial stamp paper of
appropriate value. The contractor shall be furnished; one certified copy of the contract
documents. None of these documents shall be used for any purpose other than that of this
contract.
The tenderer shall furnish EMD as per NIT in the form of Demand Draft / Banker’s Cheque
drawn in favour of SBI Infra Management Solutions Pvt. Ltd. No tender shall be considered
unless the EMD is so deposited in the required form along with the technical bid of the tender.
The EMD of the unsuccessful tenderer shall be returned within 30 days without interest after the
decision to award the work is taken.
Bank reserves the rights to cancel the order and forfeit the EMD if,
a. Security Deposit is not submitted within the stipulated time or
b. Agreement is not entered within stipulated time or
c. If the tenderer revokes his tender during the period he is required to keep his tender
open for acceptance by the Bank or
d. The tender is accepted by the Bank but the contractor fails to enter into a formal
agreement or
e. Fails to commence the work within the stipulated time or.
f. Minimum wages quoted in the Price Bid by the contractor are below the wages specified by
the Central Government (Chief Labour Commissioner, Ministry of Labour & Employment,
New Delhi) or
g. If a Bidder makes any statement or encloses any form which turns out to be false /
incorrect at any time prior or later to signing of contract.
The successful bidder should submit a Security Deposit for 5% of awarded Annual Contract
Value in the form of Demand Draft/ Banker’s Cheque issued by any nationalized /scheduled
Bank drawn in favour of State Bank of India, Delhi Administrative Office – 1, LHO Campus,
New Delhi within fourteen days from the date of award of the work for due performance of the
contract.
14. The contractor’s authorized representative shall have to make himself available in the
premises during all working hours for regularly supervising the work. For any negligence of the
service employed by the contractor or for any loss or damage caused or occasioned by himself,
his agents or employees/ workmen in respect of the property of SBI, the contractor shall be
personally responsible and shall make good the loss forthwith.
15. All activities of work done under this contract shall be entered in a register on a daily basis
so that complete record of all the works performed is maintained and signed with date by both
parties viz., persons/ officer-in-charge authorized for and on behalf of Bank and the contractor
each day on completion of work.
16. Without prejudice to any rights or remedies under this agreement if the contractor dies, the
Bank authorities shall have the right to terminate this agreement without any liability whatsoever
as regards execution of the work for the balance contract period after the death of the
contractor.
The policy should be issued in the joint names of Bank and contractor with Bank’s name
appearing first. All labour / persons should be covered under the insurance for insured
sum of Rs 5 lac each, for any type of accident/ incidence.
The contractor shall, from time to time, provide documentary evidence as regards
payments of premium for all insurance policies for keeping them valid till the completion
of the services.
Without prejudice to any of its obligations and responsibilities specified above, the
contractor shall, within 10 days from the date of issue of work order, submit documentary
evidence as required by the Bank in support of having obtained requisite insurance
cover.
No work shall be taken up by the Contractor at site unless the Insurance Policies as
mentioned above are obtained.
Also, no payment shall be made to the Contractor on expiry of insurance policies unless
renewed by them and renewed policy is submitted with the Bank. Nothing extra shall be
payable to the contractor by the Bank on this account.
The Contractor shall arrange and pay for policy under the Public Liability Insurance Act,
1991 and insure and keep insured all materials which are or have been declared to be
hazardous under the above said Act or any Rule framed there under and which are used
by the contractor during the course of the services under these presents
The whole of work included in the contract shall be carried out by the contractor and he shall not
directly entrust and engage or indirectly transfer assign or underlet the contract or any part or
share thereof or interest therein without the written consent of the Bank and no undertaking shall
relieve the contractor from the responsibility of the contractor from active superintendence of the
work.
In case of breach, the Bank shall be at liberty to serve notice and rescind the contract along with
forfeiting of the security deposit.
The contractor shall continuously protect the Bank’s properties from damage or loss arising in
connection with contract. Contractor shall make good any such damage, injury, loss resulting
due to his fault or negligence. In case the contractor fails to make good the losses caused to the
Bank due to his fault or due to negligence of his staff, Bank reserves the right to invoke the
security deposit as stated above to cover such losses.
The contractor shall take all precautions for safety and protection of his labour employed on the
works and shall also comply with all applicable provisions of safety laws and building codes of
Page 23 of 67 Contractor Signature with Seal
government and local bodies to prevent accidents, or injuries to persons or property in or
adjacent to his place of work. The contractor shall take insurance covers as specified elsewhere
in the contract at his own cost. The policy shall be taken in joint names of the Bank and the
contractor.
In case of flooding of site on account of rain or any other cause or act of God and any
consequent damage, whatsoever, no claim financially or otherwise shall be entertained not
withstanding any other provisions elsewhere in the contract.
The equipments to be kept on site should be reasonably new and the contractor should
submit the copies of the purchase bills to Bank.
The contractor should ensure that the equipment provided, at site, is operatable and
functional conditions at all times.
The Bank will pay the Contractor the said contract amount, (hereinafter referred to ‘the Contract
Sum’) or such other sum as shall become payable hereunder at the times and in the Price Bid
and the said conditions.
The payment will be made as per actual manpower deployed for the housekeeping works and
on satisfactory completion of the work and on submission of the bil. For repair and maintenance
works, as and when required, contractor will be reimbursed actual cost of approved material
purchased plus handling charges @ applicable specified rates for different types of works (as
mentioned in the scope of work) which shall also include the cost of labour and the contractor
will also provide a rate list of items generally used/ estimate for the work and will get the rates
approved from the Bank before execution of such repair and maintenance works.
All payments by the Bank under this contract will be made only at Delhi in Indian Rupees and
shall be within 2 to 3 weeks from the submission of bills including period of checking subject to
bills being complete in all respects as mentioned in the tender and, in the format, to be mutually
agreed.
All taxes prevailing during the currency of contract shall be payable by the contractor within the
accepted tender amount only and the Bank will not entertain any claim whatsoever in this
respect except GST.
That the terms of this contract have been read by the contractor and fully understood by him/
them. The contractor shall not be entitled for the payments for the quantities beyond the
tendered quantities unless ordered for, by specific instructions with prior approval from the Bank.
The rate quoted shall be inclusive of house rent allowance, overtime, conveyance, food
expenses etc. and the Bank shall not be responsible for any payment towards the above
components.
Please note that all the above components should be necessarily present in the pay structures
to be adopted /paid to all the categories of labour.
The contractor shall compulsorily submit the detailed pay structures to be given to each of his
categories of labour (along with components as mentioned above) in the price bid. The price
bids quoted without complying minimum wages amounts along with other statutory
component(s) shall be summarily rejected/ disqualified without assigning any reasons
whatsoever.
All the cleaning materials and consumables (as per list enclosed in the price bid) required for the
work shall be supplied by the contractor within their quoted rates only. All the cleaning materials
shall be of make approved by the Bank.
23. UNIFORM:
The contractor shall provide New Uniform (with company’s name and logo/badge) including
Seasonal Outfit, Safety Shoes, Helmet, Safety Belt, Hand Gloves, Personal Protective
Equipment (s), Necessary Tools, Training, Medical etc to all its workmen/ employees deployed
in the premises within the quoted rate(s).
Neither any advance nor any loan from any Bank or financial institution shall be recommended
on the basis of subject Work Order or Award of Work.
The payment of your monthly bills in respect of the captioned contract shall be paid by
the Bank only after all documents as indicated below are submitted along with the bill:
i. PF and ESIC challans for the previous month for deposited of these components in the
respective accounts of labour deputed at the subject Bank premises.
ii. A separate sheet mentioning the names of the labour deputed at the subject Bank
premises.
iii. Proof of minimum wages/ salary amounts credited in the Bank account of individual
labour deputed at the subject Bank premises.
25. Whenever under the contract any sum of money shall be recovered from, or payable to the
contractor, the same shall be paid by the contractor on demand. Bank may also deduct such
amounts from any dues of the contractor or from any sum which at any time there after
becomes due to the contractor under the contract or under any other contract or from his
security deposit, in respect of this work or in respect of any other works in the Bank.
26. If Bank engages labour to complete any part or whole of the work as per this contract for any
period, due to failure of the contractor to engage adequate number of workers, in that event,
contractor has to reimburse to the Bank, the entire extra cost involved, on this account.
The contractor has to arrange for engaging his labour on Sunday and holidays, for thorough
deep cleaning of the internal and external areas or pest control, as required by the Bank. No
extra payment on this account will be made by the Bank. However, in such cases there will be
one weekly holiday for each of such labour, on rotation basis.
Should any new areas of work transpire, which the Bank considers were not envisaged, as
being part of this tender, the prices for the new scope of work shall be mutually decided and
agreed upon between the Bank and the contractor based on actual rate analysis on established
norms. In the event of non-agreement of the rates, the Bank reserves the right to get the same
carried out through any other agency so appointed for.
The contractor shall give all attention towards the cost, if any, required under the said Act,
Rules, Regulations and Bye-laws etc. for carrying out the work, and pay all fees payable to such
authority/ authorities which shall be deemed to have been included in his quoted rates, taking
into account all liabilities for licenses, fees etc. and shall indemnify and protect the Bank and its
employees against such liabilities and/ or claim arising out of violation of any such laws,
ordinances, orders, decrees and shall defend all actions arising from such claims or liabilities.
If the contractor performs any act which is against the law, rules and regulations, he shall meet
all the costs and consequences arising there from and shall indemnify the Bank and its
employees against any legal actions arising there from.
The Contractor should ensure compliance of the following for smooth execution of work:
Identity card should be issued by the contractors to all the labour deputed at the subject
Bank premises.
All labour deputed by the contractor at the subject Bank premises should have in
possession Identity Card issued by the contractors at all times during working hours.
The payment slips for minimum wages/ salary should be issued by the contractors to the
labour deputed at the subject Bank premises.
All labour deputed at the subject Bank premises should bear specified New Uniform (with
company’s name and logo/badge) including Seasonal Outfit, Safety Shoes, Helmet,
Safety Belt, Hand Gloves, Personal Protective Equipment (s), Necessary Tools, Training,
Medical etc.
The contractor shall strictly adhere to all prevailing labour laws including that of contract labour
(Regulation and Abolition Act, 1970) and other safety regulations. The contractors shall comply
with the provision of all labour legislation including the latest requirements, percentages and
amendments of all the laws, directions and guidelines that are applicable for carrying out the
subject work, including but not limited to the following:
The contractor shall be liable to pay all such sum, or sums that may become payable as
contribution, compensation, penalty, fine or otherwise imposed by an authority empowered
under the relevant act, as per the provision of the said acts, to or on behalf of any labour
employed by the contractor at the subject Bank premises.
Any cost incurred by Bank in connection with any claim or proceedings under the said acts or in
respect of loss, injury or improper performance of this contract by the contractor or his labour
and any amount which may become payable to Bank as aforesaid shall be deemed to be
deducted by Bank and will be recovered by the Bank from the contractor.
The Contractor shall keep the Bank saved harmless and indemnified against claims, if any, of
the labour and all costs and expenses as may be incurred by the Bank in connection with any
claim that may be made by any labour relating to work carried out by the contractor for this
contract.
The work shall be awarded for an initial period of one year from the date of
commencement of the work subject to its renewal maximum for one year, on same terms
and conditions, on expiry of the current contract period, within sole discretion of the Bank
subject to satisfactory performance of the contractor.
The extension of contract is to the entire discretion of the Bank and cannot be claimed
as right of the contractor.
If the contractor fails to perform any of its duties under this contract and if the Bank is
dissatisfied with the services of the contractor during the contract period or extended
period of service, the Bank may terminate the services of the contractor, by issuing one
month’s notice, in writing, to winding up.
The contractor shall on the request of the Bank immediately dismiss from subject works any
person/ labour employed thereon by him, who may in the opinion of the Bank, be unsuitable or
incompetent or who may misconduct himself. Such discharges shall not be the basis of any
claim for compensation or damages against the Bank or any of the Bank official(s) or
employee(s). The contractor shall take necessary steps as per law in such situations.
The contractor shall maintain and provide comprehensive logbook of cleaning procedure
adopted, record of chemicals used and details of daily record of cleaning activity carried out in
all units/ sections/ areas of the premises.
The Bank shall approve the format for the monthly report to be submitted by the contractor
along with every monthly bill.
Operating Meetings
During the early stages of the agreement, it is expected that the frequent operation meetings will
be required between the contractor’s personnel/ manager/ supervisor controlling/ monitoring the
services of the contractor in the subject premises and Bank’s representative/s to discuss
priorities to establish satisfactory reporting procedures. The contractor shall make the
appropriate personnel/ manager/ supervisor controlling/ monitoring the services of the contractor
in the subject premises available for attending all these meetings.
Quality Assurance
The contractor shall implement a quality system in accordance with ISO standards. The
contractor shall develop, in conjunction with the Bank’s representative/s, the standards of
service to be provided and how performance to be measured and monitored.
“Force Majeure” shall mean any event beyond the control of SBIIMS/SBI or of the Contractor,
as the case may be, and which is unavoidable notwithstanding the reasonable care of the party
affected and which could not have been prevented by exercise of reasonable skill and care and
good industry practices and shall include, without limitation, the following:
As soon as reasonably practicable but not more than 48 (Forty-eight) hours following the date of
commencement of any event of Force Majeure, an Affected Party shall notify the other Party of
the event of Force Majeure setting out, inter alia, the following, in reasonable detail:
39. ACCIDENTS:
The contractor shall immediately on occurrence of any accident during carrying out the work
report such accident to the Bank. The contractor shall also report such accident immediately to
the concerned authorities whenever such report is required to be lodged by law and take
appropriate actions thereof.
The contractor shall submit report of all accidents, fires and property damage, dangerous
occurrence to the authorized/ concerned Bank officials immediately after such occurrence, but in
i. The contractor shall employ suitable labour qualified and skilled to carry out the
respective work entire to the satisfaction of the Bank.
ii. The contractor shall submit to the Bank at the intervals specified by Bank, a distribution
of the number and description of labour employed in carrying out various works/
activities.
iii. The Contractor shall submit on every month to the Bank, a statement showing in respect
of the preceding month:
(a) The number of labourers employed by them on the work.
(b) Their working hours.
(c) Minimum wages/ salary amounts credited in the Bank account of individual labour
deputed at the subject Bank premises.
(d) The accidents occurred, if any, during the said month showing the circumstances
under which they happened and the extent of damage and injury caused by
them.
(e) The number of female workers, if any who have been allowed maternity benefits
as provided in the Maternity Benefit Act, 1961 or Rules made there under and the
amount paid to them.
iv. The contractor shall apply and obtain Labour License under the Contract Labour (R&A)
Act, 1970 and comply with the relevant provision of this Act, in respect of the labour
employed by him for executing this contract. The contractor shall furnish to the Bank all
necessary returns submitted by them to the concerned authorities.
v. The minimum age of the labour employed shall not be below 18 years.
vi. The contractor should take independent numbers for all his labour under EPF Act 1952
and ESI Act 1948 and shall cover all his labour under the Employee’s Provident Fund
Schemes and Employees State Insurance Act 1948 and show proof of payment of
subscriptions/ contribution amounts to the concerned authorities and the same have
been credited rightly in the respective account of the labour deputed at the subject Bank
premises.
vii. Before taking up the work, the contractor shall, obtain at their own cost and submit to the
Bank, a third-party insurance policy, in original, issued by any Public-Sector Insurance
Company. Nothing extra shall be payable to the contractor by the Bank on this account.
The policy should be issued in the joint names of Bank and contractor with Bank’s name
appearing first. All labour/ persons should be covered under the insurance for insured
sum of Rs 5 lac each, for any type of accident/ incidence.
viii. As regards Employees State Insurance Act, the contractor shall submit copies of the
challans of monthly remittance of the contributions (both the employee’s contributions
and his own contribution there on) to the ESI corporation in respect of the labour deputed
by the contractor at the subject Bank premises for the subject work for the contract
period before any payment is released by Bank.
ix. As regards the Employees Provident Fund and Miscellaneous Provision Act 1952 and
rules and regulations and schemes framed there under, contractor shall be liable to
remitt the contributions (both the employee’s contributions and his own contribution there
41. TERMINATION:
(a) Bank shall be at liberty to terminate the contract by issuing one month’s notice to the
contractor without assigning any reason whatsoever. Bank shall not pay any claim/
compensation by contractor for such termination of contract.
(b) As regards unsatisfactory performance or non-compliance with any of the terms and
conditions of the contract by the contractor or abandoning the work, the Bank shall have the
right to terminate the contract forthwith with one month’s notice and rearrange the work
Before commencing the work, contractor submits a ‘SAFETY PLAN’ to the authorized Bank
official(s)/ Officer-in-Charge. The ‘SAFETY PLAN’ shall indicate in detail the measure that would
be taken by the contractor to ensure safety of labour, equipment, material and environment
during execution of the subject work. The plan shall take care to satisfy all requirements
specified hereunder. The contractor shall submit Safety Plan before placing of work order and
during execution of the contract. Bank shall have right to review and suggest modification in the
Safety Plan. Contractor shall abide by the Bank’s decision in this respect.
The contractor shall take all necessary safety precautions and arrange for appropriate
appliances as per direction of Bank or its authorized official(s)/ Officer-in-Charge to prevent loss
of human lives, injuries to personnel engaged and damage to property and environment.
The contractor shall provide to its labour and ensure the use of the following personal protective
equipment, as found necessary and as directed by the authorized official(s)/ Officer-in-Charge of
the Bank:
All tools, tackles, lifting appliances, material handling equipment, scaffolds, cradles, safety nets,
ladders, equipment’s etc. used by the contractor shall be of safe design and construction. These
shall be tested and certificate of fitness obtained before putting them to use and from time to
time as instructed by authorized official(s)/ Officer-in-Charge of the Bank who shall have the
right to ban the use of any item.
The contractor shall adopt all fire safety measures. Where it becomes necessary to provide
and/or store petroleum products, explosives, chemicals and liquid or gaseous fuel or any other
substance that may cause fire or explosion, the contractor shall store the same safely as per the
directions of the Bank.
The contractor shall be held responsible for any violation of statutory regulations local, state or
central and Bank instructions that may endanger safety of labour, equipment, material and
environment in his scope of work or another contractor (s) or agencies. Cost of damages, if any,
to life and property arising out of such violation of statutory regulations and Bank instructions
shall be borne by the contractor.
Contractor shall sign an Indemnity Bond in an approved format as per relevant Annexure
of this document before starting the work, indemnifying the Bank from any damages,
prosecution, other legal suits and claims arising out of any mishaps occurring at the work
place due to non-adherence to safety codes, no following the standard work procedures
and for violating rules and regulations for which the contractor shall be solely
responsible.
In case of any damage to property by the contractor, Bank shall have the right to recover
the cost of such damages from payments due to the contractor and decision of the Bank
shall be binding on the contractor.
In the event of any damage to the loose furniture, interiors, computers and such other
equipment not specifically mentioned herewith or to the existing building structure etc.,
during carrying out the contract works, the cost of repairing the same including the cost
of replacement, if any, will be recovered from the contractor.
If the contractor fails to improve the standards of safety in its operation to the satisfaction
of Bank after being given a reasonable opportunity to do so, and/or if the contractor fails
to take appropriate safety precautions or to provide necessary safety devices and
equipment or to carry out instructions regarding safety issued by the authorized
official(s)/ Officer-in-Charge of the Bank, the Bank shall have the right to take corrective
steps at the risk and cost of the contractor after giving a notice indicating the steps that
would be taken by the Bank.
Before commencing the work, the contractor shall appoint/ nominate his responsible
employee to supervise implementation of all safety measures and liaison with his
counterpart of the Bank.
Jurisdiction: All the suits arising out of the contract shall be instituted in the court of
competent jurisdiction situated in Delhi only and not elsewhere.
Saving clause: No suits, prosecution or any legal proceedings shall lie against the State
Bank of India or any person(s) for anything that is done in good faith or intended to be
done in pursuance of tender/ contract.
If at any time after award of the work, the Bank decides to abandon or reduce the scope of the
works for any reason whatsoever and hence not require the whole or any part of the works to be
carried out, they shall inform the contractor in writing to that effect and the Contractor shall have
no claim to any payment or compensation or otherwise whatsoever, on account of any loss of
profit or advantage which he might have derived from the execution of the works in full, but
which he did not derive in consequence of such foreclosure of the whole or part of the works.
The contractor shall be paid at the contract rates for works executed, at site.
The Contractor shall be required to prepare and submit a detailed description of the
arrangements, sequence and methods of service performance which the contractor proposes to
adopt for carrying out the subject work.
The Bank at its sole discretion shall ask at any time for changes in the anticipated work
sequence due to operational requirements. Such change in work sequence shall not entitle the
contractor to any additional payment.
The contractor shall be required to submit for the Bank’s approvals a schedule of materials that
shall be mobilize for the above services wherever applicable before execution of any work/
services. This information shall be submitted with full identification of specific manufacturer’s
products together with their catalogues.
The contractor shall be required to submit for the Banks approval a detailed utilization plan and
a detailed labour deployment schedule with details of labour assigned to each task. All
comments by Bank will be incorporated and executed by contractor, at no extra costs to the
Bank.
The contractor will schedule the cleaning operations in such a way that the premises remain
neat and clean all the time. The contractor may deploy his labour in shifts, accordingly, keeping
with the prevailing labour law(s) of the state, if the subject works so warrant, under exigencies.
47. PRICES:
48. INSOLVENCY:
The competent authority/ authorized official(s)/ Officer-in-Charge of the Bank may at any time by
notice in writing summarily terminate the contract without compensation to the contractor in any
of the following events, that is to say:
i) If the contractor being an individual or if firm, any partner in the contractor’s firm, shall
at any time be adjudged insolvent or shall have a receiving order or orders for
administration of his estate made against him or shall take any proceedings for
liquidation or composition under any insolvency not for the time being in force or shall
make any convenience or assignment of his efforts or enter into any arrangements or
composition with his creditors or suspend payment of if the firm be dissolved under
partnership act, or
ii) If the contractor being a company shall pass a resolution or the court shall make an
order for the liquidation of the affairs or a receiver of manager on behalf of the
debenture holder shall be appointed or circumstances shall have arisen which entitled
the court or debenture holders to appoint a receiver or manager, or
iii) If the contractor commits any breach of this contract not herein specifically provided for:
provided always that such determination shall not prejudice any right of action or
remedy which shall have accrued or shall accrue thereafter to the Bank and provided
also that the contractor shall be liable to pay the Bank for any extra expenditure, it is
thereby put to but shall not be entitled to any gain on repurchased.
49. CONFIDENTIALITY:
Any effort by the tenderer to influence the SBIIMS/SBI in the SBIIMS/SBI’s bid
evaluation, bid comparison, or contract award decisions may result in the
rejection of the tenderer’s bid.
The SBIIMS/SBI will reject a tender for award if it determines that the tenderer
recommended for award has directly or through an agent engaged in corrupt or
fraudulent practices in competing for the contract in question.
The contractor shall disburse minimum wages/ salary to its deployed manpower
as per Central Govt. Minimum Wages Act latest by 15th of every month, failing
which penalty equivalent to one-day salary (Basic + DA) per delayed day shall be
credited by the contractor into the account of the respective labour whose salary
has been delayed, apart from his regular remuneration as per norms which the
contractor is bound to pay to him. Proof of the same shall be submitted to the
Bank along with the bills of the next month. If such scenario continues for a
period of three continuous months then the contract shall be liable to be
terminated and Security Deposit shall be forfeited by the Bank. The Bank will
have the power to appoint any other agency for the manpower services at the risk
and cost of the contractor.
The contractor has to maintain adequate number of labour as per this contract
and also arrange a pool of standby labour/supervisor. If the required number of
In case of breach of any conditions of the contract and for all types of losses
caused including excess cost due to hiring labour/ services in the event of
contractor failing to provide requisitioned number of labour or approved quality
and quantities of materials, the Bank shall make deductions at double the rate of
hiring rate for workmen or cost of materials on pro-rata basis from the bills
submitted by the contractor or that may become due to the contractor under this
or any other contract or from the security deposit or may be demanded from the
contractor to be paid within seven days to the credit of the Bank. If the contractor
fails to improve and perform as per the satisfaction of the Bank within seven
days, Bank shall be at liberty to terminate the contract by issuing one month’s
notice to the contractor without assigning any reason whatsoever. Bank shall not
pay any claim/ compensation by contractor for such termination of contract.
An amount of Rs.2500/- will be levied as liquidated damages per day per floor for
of the premises from the contractor whenever and wherever if found that the work
is not up to the mark. If the contractor fails to improve and perform as per the
satisfaction of the Bank within fifteen days, Bank shall be at liberty to terminate
the contract by issuing one month’s notice to the contractor without assigning any
reason whatsoever. Bank shall not pay any claim/ compensation by contractor for
such termination of contract.
Under any circumstances the collected wastes should not be burnt or dumped
inside the premises or campus. In case of any such observation by the Bank, the
contractor shall be penalized up to 5% of the monthly bill amount which will
deducted from any bills/ dues of contractor.
Price variation for labour/ workmen minimum wages component: Bidders may please note that
all rates (manpower, material(s) etc.) quoted by the them shall remain fixed and valid for a
period of one year i.e. initial contract period from the date of commencement of work and no
escalation/ price increase, whatsoever shall be considered during this period. Accordingly,
contractor has to take due care on this account and make suitable calculations and provisions at
their end while quoting the rates in the price bid.
The Bank may consider renewal of contract for another one year on the same terms and
conditions except only minimum wages which shall only be considered for revision (increase/
decrease) as per Central Government Minimum Wages Rate norms prevailing at that material
time provided that the services rendered by the contractor during initial contract period are found
satisfactory. No price escalation on account of cost of cleansing material components, other
administrative charges and contractor’s profit etc., will be allowed during the initial/ renewed
contract period. However, renewal of contract for another one year is discretion of the Bank and
the contractor shall have no right to claim for the same.
The contractor shall not assign or sublet the benefits of this contract to any person or entity and
in the event of any violation or breach thereof, the Bank may at its discretion but without
prejudice to its other rights and remedies, terminate this contract.
The Contractor shall be solely responsible for full compliance with the provision of the “Sexual
Harassment of Women at Work Place (Prevention, Prohibition and Redressal) Act, 2013”
i. In case of any complaint of sexual harassment against its workwomen/ employee/s, the
complaint will be filed before the Internal Complaints Committee constituted by the
contractor and the contractor shall ensure appropriate action under the said Act in
respect to the complaint.
ii. Any complaint of sexual harassment from any aggrieved employee of the State Bank of
India (SBI) against any workmen/ employee/s of the contractor shall be taken
cognizance of by the State Bank of India (SBI) and suitable action as per norms/ law
shall be initiated by SBI.
iii. The contractor shall be responsible for any monetary compensation that may need to be
paid in case the incident involves the workmen/ employees of the contractor, for instance
any monetary relief to Bank’s employee(s), if sexual harassment/ violence by the
workmen/ employee of the contractor is proved.
iv. The contractor shall be responsible for educating its workmen/ employees about
prevention of sexual harassment at work place and related issues.
56. NON-DISCLOSURE:
The contractor shall not disclose directly or indirectly, knowingly or unknowingly, any
information, materials and details of the State Bank of India’s infrastructure/ systems/
equipment/ documents/ assets etc. or any other things not specifically mentioned herewith,
which may come to the possession or knowledge of the contractor during the course of
discharging contractual obligations in connection with this contract, to any third party and shall
at all times hold the same in strictest confidence. The contractor shall treat the details of the
contract as private and confidential, except to the extent necessary to carry out the obligations
under it or to comply with applicable laws. The contractor shall not publish, permit to be
Note: There may be marginal variations in area on either side. No extra claim will be entertained
for variation in area of the premises as mentioned above.
The brief details of scopes of Housekeeping & Maintenance Services are broadly but not limited
to as mentioned under mentioned below:
A. HOUSEKEEPING SERVICES:
B. MAINTENANCE SERVICES:
1. The contractor or his supervisor should be available at site every day during office hours.
In case of emergency complaints, the contractor must be available in person to ensure
rectification of defects, immediately.
2. The contractor will have to immediately attend the complaint and complete the same on
its receipt, on the same day itself.
1. To be carried out by employing an ITI qualified in electrical trade with 1 year relevant
experience and possessing mandatory license to work as electrician as per Delhi electricity
rules (copy of license to be submitted before commencement of work)
2. The maintenance and operational service for the electrical installation (excluding sub-
station) at places mentioned in site of work/ area of services/ details of premises.
3. The maintenance and operational services for all electrical motors/ pumps installed in the
entire premises, if any.
4. The following work will be looked after by the Electrician:
r) The Contractor shall arrange for the weekly cleaning of dust/carbons, inspection of the
pump sets and ensure their maintenance/upkeep at all times.
s) No extra amount shall be paid for the removing/providing pipes from bore well to
diagnose/ rectify the fault.
t) The Contractor is advised to visit the site of the pumps sets mentioned above. No extra
amount whatsoever shall be payable over and above the quoted rates.
u) The pumps for potable water will be operated from 6 a.m. to 7 p.m. In case submersible
pump for bore well water supply fails for any reason, the Contractor will arrange for
providing and installing a stand by submersible pump (to be provided by Bank) for
maintaining the water supply till the submersible pump is repaired and restored by
the Contractor at no extra cost.
1. To be carried out by employing a plumber with 1 year relevant experience. The plumber
should be available at site every day during office hours.
2. The plumber will have to immediately attend the complaint and complete the same on its
receipt, on the same day itself.
3. The plumber will have to maintain all types of records for consumption and receipt of
material as desired by bank and suitable instructions issued from time to time in this regard
should be complied with by the plumber.
4. The scope of work will be the entire existing installations & any installation that come up, in
future.
5. The plumber should maintain the registers etc. for his labourers engaged on this job as
required under the law and comply with all legal formalities applicable in this behalf.
6. All materials needed for the works should be of standard make and ISI mark. All the
materials used should be eco-friendly.
7. The plumber will ensure that the senior officers / executives of the firm / company
responsible for the work should visit the site at least once in a month and have meetings
with the officials of the Bank on monthly intervals so as to ensure excellent maintenance of
the complex and proper availability of the staff.
8. The plumber shall be responsible for maintenance and upkeep of gents / ladies toilets /
pantries / wash basins / water bodies, Sanitary and plumbing installations.
9. The plumber shall be responsible for Cleaning and maintenance of sewer lines, drainage
pipes, manholes, and sanitary shafts located above basement and in and around the entire
DZO 1 & 2 complex and keeping them unchoked.
10. The plumber shall be responsible for cleaning underground and overhead tanks once in 3
(three) months and bleaching powder should be put up, as required, on fortnightly intervals.
Plumber will maintain a log book and will present the same, on demand.
11. The plumber shall be responsible for repair/ replace existing plumbing/ sanitary installations
for which only material cost will be paid. No labour charges will be paid for these items.
Contractor will be reimbursed actual cost of material purchased plus handling charges @
10% to 15% (10% for amount more than Rs. 1000.00 and 15% for amount up to Rs.
1000.00). Contractor will provide a rate list of items generally used and will get the rates
approved from the Bank. Recovery @ 10% of the value of new C.P. fittings, pipes, fitting
etc. will be made as salvage value of old items.
12. The plumber shall be responsible for co-ordination with NDMC (outside Bank's complex), in
case of choking of main sewer lines, problem in water supply and related problems.
13. The plumber shall be responsible for cleaning other items, not mentioned above, provided
a) The contractor will have to carry out all types of repairs pertaining to Aluminum/ Iron/
Wood in doors, windows, in built cup-boards, staircase including furniture items etc. in
the entire premises.
b) The contractor has to arrange for replacement of broken window panes repairs to iron
work such as window grills, grills/collapsible gates and other similar items in the entire
premises.
c) The contractor will have to arrange all type of tools etc. for the purpose.
d) The contractor will have to arrange all materials such as nails, screws, fevicol, wood,
plywood, block board, and images locks glasses etc. and other hardware fittings etc. as
required of good quality for aforesaid repairs. The quality of the materials should be as
provided in earlier works being repaired. Contractor will be reimbursed actual cost of
material purchased plus handling charges @ 20% to 25% (20% for amount more than
Rs. 1000.00 and 25% for amount upto Rs. 1000.00) which shall also include the cost of
labour. Contractor will provide a rate list of items generally used/ estimate for the work
and will get the rates approved from the Bank.
e) The carpenter should be available whenever required.
f) The carpentry works shall include the cost of all the materials, labour, equipment tools,
plants; overheads etc. and no additional payments on any account will be made.
g) The carpenter will inspect on a day to day basis all false ceiling and will arrange for re-
fixing the panels/ tiles in position. The panels/ tiles which cannot be fitted (damaged)
shall be removed and replaced with new panels/ tiles (cost of new panels/ tiles will be
paid separately).
a) The contractor will have to carry out all types of repairs pertaining to masonry work,
plastering etc. in the entire premises including fixing/ replacement of damaged tiles,
stones and marble pieces etc.
b) The mason along with labor should be available whenever required.
c) The contractor will have to arrange for all types of tools/ tackles and plants etc.
d) The contractor will have to arrange all materials such as cement, sand, aggregate (gitti),
G) PEST CONTROL & ANTI- TERMITE TREATMENT: (as and when required, to be carried out
during Saturday/ Sunday & Holiday)
a) The contractor shall carry out the pest control treatment for eradication of pests/ insects
like silver fish, cockroaches, rodents, flies, mosquitoes and other household pests as and
when required preferably during holidays and Sundays with chemicals including
disinfestations/ fumigation of traps, manholes, inspection-chambers, enclosed spaces
like almirah, false ceiling, AC etc. in the entire premises. The work has to be carried out
as per Indian standard Rules and Regulation and by an authorized specialized
professional agency engaged by the contractor.
The subject works have to be carried in a mechanized manner for which the following broad but
not limited essential equipments are required to be arranged by the contractor:
Note: In addition to the above broadly mentioned machinery/ equipments, the contractor shall
be responsible to procure and deploy, at site, adequate number of any additionally required
machinery/ equipments, as may be required for the discharges of the subject services,
considering the area to be served, up to the entire satisfaction of the Bank. Also, all the
expenses towards maintenance of the machinery/ equipments will have to be borne by the
contractor.
Note: In case, any demand is raised by the Bank for providing additional manpower for any
extra work/ activity other than those pertaining to the scope of work of the captioned contract,
the contractor shall make arrangements for the same and cost thereof shall be paid by the Bank
on the basis of minimum wages plus 10% handing charges for providing additional manpower.
Note: Wherever the duty hours of the respective employee/ workmen/ technician etc. mentioned
above is exceeding 08 (eight) hours, it will be sole responsibility of the contractor to ensure relief
arrangements and to quote their rates in this tender accordingly.
Note:
i. All the above-mentioned scope of works is indicative and not exhaustive; Bank reserves
the right to add/ delete any work under the scope of work. However, the contractor shall
be bound to properly maintain the premises at all times.
ii. Also, all the expenses towards maintenance of the machinery/equipments will have to be
borne by the contractor.
iii. The contractor shall provide New Uniform (with company’s name and logo/badge)
including Seasonal Outfit, Safety Shoes, Helmet, Safety Belt, Hand Gloves, Personal
Protective Equipment (s), Necessary Tools, Training, Medical etc. to all its workmen/
employees deployed in the premises.
iv. Supervisor(s) should visit different floor from time to time to ensure that different areas of
each floor/ toilet(s) etc. remain clean and ready for use round the clock.
v. All the consumables/ cleansing materials should be of specified/ approved make/ brand ,
as approved by the Bank.
Whereas, the Contractor has participated in the tender process/ offered their services in
pursuance of the tender notice/ offer and after screening of proposals received and completion
of due tendering process, the Contractor has been declared as the successful AND accordingly
has agreed to render their services for valued consideration.
AND WHEREAS in pursuance to the award of the work to the Contractor both parties are
desirous to enter into the present contract on the terms and conditions as set forth herein.
The Bank and Contractor are collectively referred to as the “Parties” and are individually referred
to as a “Party.” Where the context so requires, words imparting the singular only also include the
plural and vice versa; and, any reference to masculine gender shall include feminine gender and
vice versa.
NOW THAT IN CONSIDERATION OF ABOVE PREMISES, the parties hereby agree as follows:
1. That the Contractor hereby agrees to render the Integrated Facility Management
Services (Housekeeping & Maintenance Services) for State Bank of India, Delhi
Administrative Office – I & II, LHO Campus, New Delhi It is hereby agreed between
the parties that, all the Provisions, Terms and Conditions of the Original Tender
Document(s), Work Order and Correspondence taken place between the parties shall
essentially form part and parcel of this agreement and undertakes to abide by the
same.
2. The Bank will pay to the contractor/ service provider Rs._________, subject to
rendering the services and delivering works/ goods to satisfaction of the Bank. The
Bank reserves its unfettered right to deduct penalty/ reduce the payment for the
services not rendered/ works/ goods not delivered as per the terms of the Tender
Page 53 of 67 Contractor Signature with Seal
Document/ Work Order and the decision of the Bank will be final and binding, in this
regard. The charges payable to the Contractor do not include the Goods & Services
Tax (GST) but inclusive of all other taxes/ duties/ levies, whether existing or levied in
future by Central Government or State Government or Local Bodies as the case may
be.
3. The contract, will be valid for initial period of 1 (one) year from the date of
commencement of work subject to the renewal, solely at the discretion of the Bank, for
another one year on the same terms and conditions after expiry of initial contract period
of one year subject to satisfactory. However, renewal of contract for another one year is
discretion of the Bank and the contractor shall have no right to claim for the same. In
case of breach of contract or in the event of not fulfilling the minimum requirements/
statuary requirement/ satisfactory services etc. or due to any other reason not
specifically mentioned herewith, the Bank shall have the right to terminate the contract
forthwith at any time during the initial or renewed contract periods, in addition to
forfeiture of the security amount deposited by the contractor and initiation of necessary
action as deemed fit including recommendation for de-panelment of the contractor,
solely at the discretion of the Bank.
4.
(i) The contractor has quoted the rates after duly considering the prevalent rates of
minimum wages prescribed by the Central Government and the rates shall
remain fixed and valid for a period of one year i.e. initial contract period from the
date of commencement of work and no escalation/ price increase, whatsoever
will be considered during this period.
(ii) The Bank may consider renewal of contract for another one year on the same
terms and conditions and provision contained in point no. 4 above, except only
minimum wages which shall only be considered for revision (increase/
decrease) as per Central Government Minimum Wages Rate norms prevailing
at that material time provided that the services rendered by the contractor during
initial contract period are found satisfactory. However, renewal of contract for
another one year is discretion of the Bank and the contractor shall have no right
to claim for the same.
(iii) No price escalation on account of cost of cleansing material components, other
administrative charges and contractor’s profit etc., will be allowed during the
initial/ renewed contract period.
5. All the material(s) used for rendering the services should be of ISI mark produced by
reputed approved brands / or as specified by the Bank and at no point of time the
Contractor shall use any substandard products.
6. The Contractor will always maintain on his rolls sufficient numbers of employees/ labour
(as indicated in the tender documents), of able body, medically fit, honest, well
behaved, skilled and technical and also supervisory staff to oversee the work to be
carried out by the labour engaged by the Contractor. At no point of time the Contractor
will employ a person below 18 years and more than 50 years of age for labour and upto
age of 55 years for supervisors. The contractor undertakes to get the antecedents of all
his labour duly verified from the police authorities before being deployed at the Bank’s
premises and also obtain their proof of identity and residence and provide copies of the
same to the Bank. The contractor will be liable to make relief arrangements to maintain
at all times, the specified employee/ workmen strength at the subject Bank’s premises,
considering the absentees / leaves taken by the labour. The contractor will provide list
18.
(i) Before taking up the work, the Contractor shall, obtain at their own cost and
submit to the Bank, a third-party insurance policy, in original, issued by any
Public-Sector Insurance Company. Nothing extra shall be payable to the
contractor by the Bank on this account.
IN WITNESS WHEREOF, both the parties have each caused their respective hand on the
present on the date mentioned above.
Witness: -
2.
For the Contractor
In favour of State Bank of India, Delhi Administrative Office – 1, LHO Campus, New Delhi
(hereinafter referred to as “Bank”), located at Delhi Administrative Office – I & II, LHO
CAMPUS, New Delhi
The Contractor has become successful in securing the subject work of providing Integrated
Facility Management Services (Housekeeping & Maintenance Services) for State Bank of
India, Delhi Administrative Office – I & II, LHO CAMPUS, New Delhi, through competitive
bidding in the “online e-tender”.
And whereas, as per tender documents, the Contractor has to entered into a Contract
Agreement with State Bank of India, Delhi Administrative Office -1, New Delhi on ____________
(hereinafter referred to as “Contract”) and hereby execute and agree to the provisions of the
subject Indemnity Bond before starting the work as under:
In consideration of the Bank having awarded the above said Contract, the Contractor hereby
undertake to indemnify and keep harmless, the Bank from any damages, prosecution, other
legal suits and claims arising out of any mishaps occurring at the work place due to non-
adherence to safety codes, no following the standard work procedures and for violating rules
and regulations for which the contractor shall be solely responsible..
(To be submitted on Non-judicial stamp paper of appropriate value purchased in the name of the
issuing bank)
To
The …………………………
State Bank of India,
………………………
……………………...
Dear Sir,
WHEREAS (Name and address of contractor/ vendor) (hereinafter called the Contractor) have
entered into contract for providing Facility Management Services for Branch / Office Premises of
State Bank of India, Delhi Administrative Office -1, New Delhi with SBI as mentioned vide
SBIIMS letter no……….. dated ………..and the correspondence and tender relating thereto
which is hereinafter referred to as “the said contract” the Contractor has now agreed to produce
a Bank Guarantee amounting to 5% of the annual contract value less earnest money deposit of
Rs…………(Rupees only), to SBI …………… for performing their part of the contract
obligations.
AND WHEREAS in terms of said contract, the contractor is required to furnish to SBI
………………… a Guarantee of a Scheduled Commercial Bank for a value of Rs………………..
to be valid up to (date).
AND WHEREAS (Name of Bank and its branch) having their office at (address) the Guarantor,
at the request of the contractor hereby furnishes a Performance Bank guarantee in favour of SBI
……………………. and Guarantees in the manner hereinafter appearing. In consideration of the
premise, we (name of Bank and its branch) having our office at (address) here after called the
“Guarantor” (which expression shall include it successors and assigns) hereby expressly,
irrevocably &unreservedly undertaken and guarantee under that if the Contractor fails to
execute the work according to his obligations under the said contract, then notwithstanding any
dispute between SBI ………………….. and the contractor, the Guarantor shall, on demand
without demur and without reference to the contractor pay to SBI ……………… immediately any
sum claimed by SBI ………………. under the said contract up to a maximum amount of
Rs.____________ (Rupees only).
Such payment shall be notwithstanding any right the contractor may have directly against SBI
………………. or any disputes raised by the Contractor with SBI ……………………… or any
suits or proceedings pending in any competent court or before any arbitrator. SBI’s written
demand shall be conclusive evidence to the Guarantor that such payment is payable under the
terms of the Contract and shall be binding in all respect on the guarantor.
The Guarantor shall not be discharged or released from the undertaking and Guarantee, by any
arrangement, variations made between SBI and the Contractor and or indulgence shown to the
contractor by SBI, with or without the consent and knowledge of the guarantor or by alterations
in the obligations of the contractor by any forbearance, whether as to payment, time
performance or otherwise.
This guarantee shall remain valid until or as may be caused to be extended by the contractor or
until discharged by SBI in writing whichever is earlier.
This guarantee shall be a continuing guarantee and shall not be revocable during its currency
except with the previous written consent of SBI …...
This guarantee shall not be affected by any change in the constitution of the contractor, by
absorption with any other body or corporation or dissolution or otherwise and this guarantee will
be available to or enforceable against such body or corporation.
In order to give effect to this guarantee SBI will be entitled to act as if the Guarantor were the
Principal debtor and the Guarantor hereby waives all and any of its rights or surety ship.
This guarantee shall continue to be in force notwithstanding the discharge of the contractor by
operation of law and shall cease only on payment of the full amount by the Guarantor to SBI of
the amount hereby secured.
This guarantee shall be in addition to and not in substitution for any other guarantee or security
for the contractor given or to be given to SBI in respect of the said contract.
Any notice by way of request and demand or otherwise here under may be sent by post or any
other mode or communication to the guarantor addressed as aforesaid and if sent by post it
shall be deemed to have been given at the time when it would be delivered in due course of
post and in providing such notice when given by post it shall be sufficient to prove that the
envelope containing the notice was posted and a certificate signed by an officer of SBI that the
envelope was so posted shall be conclusive.
These presents shall be governed by and constructed in accordance with Indian Law.
Notwithstanding anything contained hereinbefore the liability of the guarantor under this
guarantee is restricted to a sum of Rs. _______.
We have power to issue this guarantee in your favour under the Memorandum and Articles of
Association of our bank and the undersigned has been duly authorized by the bank (bank
issuing the Bank Guarantee) to execute this Guarantee Deed.
SIGNED AND DELIVERED For & on behalf of (the above named bank)
The steps involved in making the payment through SB Collect are as under: -
2. Select "SB Collect" from Top Menu, that will lead to the next page:
4. Select "All India" in "State of Corporate / Institution” & Select "Commercial Services" in
"Type of Corporate / Institution".
6. Select "SBI Infra Management Solutions" in “Commercial Services Name” and “Submit”.
7. Select “Tender Application Fee” in “Payment Category” and enter the Tender ID NO.:
HOM201904006 (with characters in Uppercase only).
8. The next Page will be ready with few of the Preloaded Tender Details. The Vendor will have
to fill up the other fields properly and upon making the payment a receipt will be generated
with a Reference No. That is to be submitted along with the Tender Application.
NOTE: Any type of vendor, whether dealing with SBI or other bank can use this SB Collect
facility.
Even a contractor not dealing with any bank can use this portal by generating challan suitable
for “Cash Deposit” at any SBI branch. The bank charges for cash deposit will be borne by the
vendor.