(eGSISMO User Guide) How To Unlock and Reset Password

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STEPS TO UNLOCK and RESET your eGSISMO ACCOUNT:

Note: eGSISMO account is automatically locked by the system after three failed login attempts.
Unlocking eGSISMO account will also reset the login password.

1. Open the eGSISMO website (https://egsismo.gsis.gov.ph/) in Google Chrome.

2. For Locked account, click Unlock.

3. The Forgot Password Form screen will open:

4. Key-in the Business Partner (BP) number, then click Confirm.


The Reset button will clear the BP Number field.

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Answer both the Security Questions. Click Confirm.

5. After clicking Confirm, this notification will appear. Click OK.

6. eGSISMO will send an Initial Login Password to your registered email.

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7. Click the link provided in the email. Login using the Initial Login Password provided in the
email.

8. The Change Password Form window will open. Fill pu the fields as follows:

Field What to key-in


Current Key-in the Initial Login Password (the one provided in the email)
Password
New Password Provided a Permanent Login Password.

Important: Passwords must be eight to 15 characters with at least one


letter and one number. No special character. Your five most recent
password can’t be re-used.
Retype Repeat the Permanent Login Password.
Password

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Click Confirm.

9. This notification will appear. Click OK

10. For more support details, you may click the Help link shown in eGSISMO log page:

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