Request for Your Assistance

Your assistance is critical to building a complete understanding of the dependencies between Applications, Infrastructure an

Please complete the data sheets in this Questionnaire spreadsheet as completely and accurately as possible.

Accuracy and completeness are important; but so is timing. Please try to complete the Questionnaire as quickly as you are a

Support Documents – Primary source is server owner with possible support/clarification from M+H Server Owner contact.
In addition to filled questionnaire, following additional inputs are desired by HPE for completing this analysis.
(Which ever among the following list are available?)
• SRS(Software Requirements Specifications)/Design documents
• White papers or other documents available which describe or discuss the server
• DB Schema
• Build guides
• User manuals
• Any other documentation as felt appropriate by the customer
plications, Infrastructure and Data.

as possible.

aire as quickly as you are able.

+H Server Owner contact.

s analysis.
Server Architect/SME/Server Owner Inputs
Person Role LastName, FirstName Location (City, Country) Email Address
ITO

Supporting Documents
# File or Document name File viewing instructions Any other related
instructions
1
2
3
4

Server Details

Category Contact Details

Discovery Detail Primary Server Contact Business/Service Owner Vendor Contact

Description Please State: Please State: Please State:

- Name - Name - Name
- Site Code - Site Code - Vendor contact Details
- eMail Address - eMail Address - eMail Address

Answer options/model

Server 1
Server 2
…
 Comments IQCloud Attributes

Free additional comments ComputerSystem_ ComputerSystem_ ComputerSystem_

hostName IPAddressList SerialNumber
(column U)

Please provide additional e.g. elearn-corp-2 List of all related IP- CZC93304G2
information notes related to Addresses
the app if available

prefilled by Iqcloud prefilled by Iqcloud Scan! prefilled by Iqcloud Scan!

Scan!
 Server Overview

Server Alias Description Asset Tag (Anlage nummer) Location

How is this Server Name Description of the Server Datacenter / Site

known by the name where the
business/services, include server exists
any aliases etc.

Datawarehouse Datawarehouse Production If you have any Please state unique

location id or state:
Country, City, MDF 1
or 2
 Server Characterisation

Department Server type Linkages with Other Availability

Servers Requirements

Department that Describe the main What Servers does What Server High
"owns" the Server or function of the Server this Server interface Availability (HA)
the primary user(s) of with? requirements are
the Server there? please state
HA setup: cluster, hot
standby, cold standby
or Disaster Recovery
(DR)

please state M+H e.g. Web , Database please state the Host e.g.
official department or etc. name of the other - windows cluster,
primary contact name: servers this server - linux cluster,
interfaces with: - hotstandby +
location,
- cold standby +
location,
- disaster
recovery+location
haracterisation Server Platform & Connectivity

Server Support Physical platform Platform Configuration

Requirements

What are the Service Server model e.q. HP DL380 What specific hardware,
contracs? etc. memory, and storage models
are required for this Server?

7x24hr, business hours 5x9 e.g. a Dongle or Token is

hours, next business day required
(NBD)
 Maintenance Server Requirements

Maintenance Processes Maintenance window Any Other Known

Dependencies or Special
Requirements?

What are the maintenance Are there any standard What are (if any) known
requirements for this Server? maintenance windows for this dependencies or special
Ex. Frequent (weekly) Server? Ex. Sunday: requirements for this Server?
software updates from downtime 9am-2pm
vendor.

please state software update please state window(s): e.g. Software or Application
schedule: weekly, monthly, weekday, timeframe: 22:00- derived
vendor defined, vendor 24:00hrs. Certification/Standards that
operated need to be taken into account
Server Requirements Server Environment

Server security requirements Server Environment Clustering S/W, High

Availabilty(HA) question!

please State any Special Is Server present in the What Clustering S/W used, if
standards or regulations Production(Prod), Test or any?
Non-Prod environment

e.g. Please specify: Prod,Test, Yes/No, if Yes please specify

- WEB server hardening Non-Prod SW used to cluster this
Server
Application Contacts
Person Role LastName, FirstName Location (City, Country) Email Address
ITO

Cloud
Do you use for your Business any Cloud Service?
IF yes, please indicate
Service-1 Service-2
Which Cloud Service do e.g.
you use? - AWS,
- GOOGLE
- MS AZURE
Who is the provider of the
Cloud Service? e.g. using "Salesforce.com"
Who is the owner of the e.g. LB Felix Güttich
Cloud service?

please state the department

and or main contact person
for this cloud service

What is the Cloud used for e.g.

- main CRM System for
logistic

Supporting Documents
# File or Document name File viewing instructions Any other related
instructions
1
2
3
4

Application Details

Category
Contact Details

Discovery Detail Primary Server Contact Business/Service Owner Vendor Contact

Description Please State: Please State: Please State:
- Name - Name - Name
- Site Code - Site Code - Vendor contact Details
- eMail Address - eMail Address - eMail Address

App-1
App-2
…
 …

Application O
Comments

Free additional comments Business Application Name Application Description

Please provide additional How is this Application Name Description of the
information notes related to the known by the business/services, application
app if available include any aliases etc.

please state the name you use please state the purpose of
when you refer to this applicaction this application
for business and or technical
issues

e.g.Data Ware House Sales e.g. Logistic, Financial,

Frontend DEV Webportal etc.
 Application Overview

Version Department Application hosting servers

Application version number Department that "owns" Pls provide a list of Host
the application or the name(s) of server(s) on
primary user(s) of the which this application is
application hosted

please provide the version please state the

number you are using to department and or main please use the same names
differnciate your revisions contact person for this from server questionnaire (so
application we have a reference)

e.g. Data Ware House v4.1 e.g. MHES Jose Hernadez e.g. Hostname
 Application Characterisation

Application type Linkages with Other Bussiness requirements to

Applications / Services App Availability
For example, standard, What applications does this What are the business
common of the shelf application interface with? requirements related to
application(COTS), application availability
customized standard
application, individual inhose if available please provide
developed) application RTO and RPO numbers
(Custom)
RTO: what time is acceptable
until the app has to be online
again?

RPO: What time of data loss

is acceptable in case of a
restart of the application

Please state the Business

application names this
application interfaces with. Please provide RTO and
RPO in hours.
e.g. Application <…> is an e.g. linkage with
inhouse developed - "FACTON"
application - CDB Service e.g. RTO 6h, RPO 2h
plication Characterisation Application Platform &
Connectivity

HA Requirements Application Growth Platform Configuration

Expectations Requirements
What App High Availability What are the application Please specify specific non
requirements are there? growth expectations? Yr1, standard hardware and
Yr2, Yr3. storage requirements for this
Pls put % of growth application?

- add Server Platform: Please decribe

- add Storage... requirements to specific OS-
version, hardening, or any
If not available pls provide other configuration of the
statistic over past years? server and OS environent

please state HA setup: e.g year oer year growth on

cluster, hot standby, cold Storage will be 20% e.g. server has to support
standby or DR (SW/HW physcal dongle to enable the
based) server growth will be 10% application
Application Processing Database

Critical Processing Cycles Database Type and Version Database Interdependencies

What are the processing What is the database type for Are there other applications
cycles for this application? this application? dependant on this
(e.g.. database/instance?,
- Daily: Batch between 11pm What are the requirements
and 2am. relating to the dataase e.g. if this Database is
- Monthly: End of month run - Version? accessed by or shared with
Season: between 25th and any other than this
31sth of Dec. application if so please state
the Business Application
name of the other
application(s)

e.g.
e.g. from Dec 15th to Jan - none
10th there will be a freeze for - Oracle 11g
any modification on the app - MS-SQL server 2012 (11.0) e.g. Application has read
or server infrastructure - MySQL/shared MS SQL access to the DB "Parts-List"
e Maintenance

Database Location Maintenance Processes Maintenance window

Is the database hosted What are the maintenance Are there any standard
locally on the application requirements for this maintenance windows for this
server or on a remote application? Ex. Frequent application? Ex. Sunday:
system? (weekly) software updates downtime 9am-2pm
from vendor.
What would be the best time
window the application may
be stopped to perform
Maintenance?

e.g,
e.g. e.g. - Applcation is related to
- DB running in a - applctions has release Maintenance operation
shared/remote environment. requirements with cycles. There are no
- DB is running locally on a recommended updates every requirements for addtional
dedicated Server first Friday per quarter maintenace windows
 Architecture Network

Describe Application Flow: Network Connectivity Latency requiements

(Optional)
(if available)
High level diagram on how To which Network(s) does Describe any latency
this application works. this Application/System sensitivity.(maximum latency
connect today? Does this tollerance)
Pls provide more details Application require access to
any special network zones?
Production IT (non office),
Server Network, Office
Network

e.g. e.g.
- Test/DEV/Prod interface - the Application is running in
- Dataflow between frontend the office (network) and also e.g. Application has latency
and backend components connects to the production IT requirement about 50 ms
 Application Availability

Business Criticality User Authentication # External Users, # Internal Users

(non M+H Users) (M+H Users)
pls provide more details What protocol will be used by Average number of Average number of internal
users to authenicate with the external users users
applcation

wie funtioniert die

Aurhentication?

e.g.
- External company
needs access for
e.g. Appl. Is the frontend of a e.g. vendor maintenance
data ware house applcation, - Acrtive Directory (AD) - external connection e.g.
which has to be available - AD (Federation Services) from Sales company - 120 user have access to
365/7/24 - Local user account XYZ the application
Can Servers be Virtualized? Installation Process License Key
Any known issues preventing Is the Installation Process Is a License Key required?
implementation on a virtual documented and available
server platform If "YES" is the licence key
Is external support from the available?
Yes/No, if No please specify vendor required?

e.g. e.g.
- applcation can run on a - new installations and
viertual infrastructure release updates require
- limtation may caused by vendor installation support
technical requirements - individual app e.g.
related to RAM and CPU modifications requiire - License Keys for AppXYZ
Cores Vendor consulting support are available onsite
 Application Installation

Special License Installation Media Sensitivity to Host Name

Requirements Changes or corresponding
host/databases)
List license specific Is the installation media Can the application handle a
dependencies to specific available and usable? change in of host name or
components any other name (e.g.
(e.g.configuration, settings, Database, Hostname,
HW requireents) Storage-system), or are any
of those Hardcoded so the
can't be changed?

Please state if any "name"

that is Hardcoded

e.g.
- application requires different e.g. e.g.
License type for - Installation DVDs for - App ZXT referes to hard
Development and Production AppXYZ are available onsite coded Hostname
Sensitivity to IP Address Local GUIs required? Sensitivity to Database /
Changes Datastore Location
Can the application host IP Is there any hardconnected How well does the application
address be changed ? local GUI required? handle a change in database
location?
Please state if the host IP Is there any GUI installation
can be changed or if it is documentation available? If yes and additional input
Hardcoded2 from Vendor may be
required, please provide
Vendor contact

e.g.
- AppXYZ requires a local e.g.
e.g. GUI, which is automaticly - application license
- AppXYZ is using hard conected to a specific agreement is limitied to local
coded IP adresses environment app instance
Application retirement
Please provide additional
information related to the
application lifecycle if
available.

e.g. Application will be out of

support by 2020