Competitor Analysis
Competitor Analysis
Introduction
Any organization that wishes to succeed in their market, needs to analyze their
competitor's strategies. Competitor analysis is a vital part of the marketing planning
process. A strong competitor can hinder business success, even lead to business
failure. Competitor analysis helps firms to anticipate their competitor's actions and
exploit competitor's weaknesses. It also helps firms to identify their unique selling
points, so that these can be promoted in marketing campaigns. Competitor analysis is
an ongoing task, as successful competitors will continuously develop their marketing
strategies, in response to changes in the market place.
The competitor analysis diagram below lists what information to analyze and the
types of competitor data to use in your competitor analysis.
2. What is the size and dominance of your competitors within the market?
An understanding of the market share each competitor has, will help you
identify their size and dominance. It will also reveal whether there is market share
available for your business.
3. What customer base do competitors have?
This will help you identify if a firm is a competitor. If a firm is aimed at a
different customer base to yours they may not be a competitor. However, if their
success is due to their customer base should your firm reconsider your customer
base? And would you like to compete directly with the competitor?
2. Observable data
This is data collected through observing competitor activities. This could
include analyzing competitor marketing mix strategy, product launches and
service offerings.
3. Opportunistic data.
This type of data is collected through talking to bodies that have/have had
contact with competitors such as their suppliers, their customers, and their former
and/or current employees. Some firms take this a step further and employ
employees who have worked for competitors.
Conclusion
Competitor analysis is crucial if the firm wants to stay ahead of the competition.
Effective competitor analysis can give firms new ideas and help formulate strategies for
growth by revealing how "others" carry out marketing. It can also allow firms to exploit
the strengths and weaknesses of competitor firms.
Firms have lots of jobs to carry out so it can be easy to neglect competitors but
you cannot "beat the competition" if you do not know what they are doing. Do not make
the mistake of neglecting competitor analysis; competitors are part of your marketing
environment.