Management of Product Safety: 6) Esclation Process & Information Flow

TITLE : Management of Product Safety DOCUMENT NO.
-
IATF 16949: 2016 Clause Ref. - 4.4.1.2, 7.5.3, 8.3.6, 8.5.2.1, 9.1.1.1 ISSUE - 01
ISSUE DATE - 01.03.17
PURPOSE : To establish a system for ensurning management of gage calibration/verification processes.
SCOPE : All standards related to calibration/verification records within organization and at customer end for customer specific product
PROCESS OWNER : Management Representative
By what (Equipment material) Risks: By whom (personal, training, know-how, skills):
MS-Excel 1) Product statutory & regulatory requirements/ CSR not addressed Production, Quality
Safety Equipments and Infrastructure result in penality, production stoppage or financial loss to organization SHE Committee Members
Display Board 2.) Product safety ignorance leads to incident/ accident within Knowledge of Product & Process Safety requirements
organization or customer end leads to branding loss/ penality Knowledge of FMEA & it's application
or complaint
Inputs: Outputs:
1) Identification of statutory & regulatory product-safety 1) Identification of Product Safety Related Characteristics
requirements
2) Human Behaviour, Capabilities and other human factors. 2) Product Safety - Risk & Control Matrix
3) Study of customer drawings & relevant standards 3) Training of respective personnel
4) Infrastructure,Equipment and Materials at the workplace
whether provided by the Organization or others. 4) Communication throughout the supply chain
5) Changes or Proposed changes in the Organization,its 5) Customer Specific Requriements Summary Updation
Activities or Materials. 6) Esclation Process & Information Flow
6) Modification/ Changes to process including temporary 7) Safety Audit Action Plan
changes
Management of
Product Safety
How (instructions, procedures,

methods) 1) Number of customer complaint regarding product safety
1) Training & Awareness of product related characteristics
and manufacturing process
2) Training for transfer of requirements with regard to product
safety throughout the supply chain
3) Timely Review of product safety system through
regular updation & review
PAGE - 01 OF 06 SIGNATURE - MR
TITLE : Calibration/verification records DOCUMENT NO. -
IATF 16949: 2016 Clause Ref. -7.1.5.2.1 ISSUE - 01
ISSUE DATE - 01.03.17

PURPOSE : To establish a system for ensurning management of product-safety related products and manufacturing processes.
SCOPE : All standards related to design and manufacturing within organization and at customer end for hazard or harm from product
Produt related safety risk assessment
Job Flow Resp Checking Point Document / Format
Start
Reference to Customer Specific Requirements/ Customer Specific Requirements/Prints

MR Notification / Reference to application statutory APQP
Identify product specification
requirements through drawings/ and regulatory requirements RFQ
customer specific requirements.
Update points where applicable MR Addressing of these points (where applicable) Identification of Customer Specific
in relevant documents like
in relevant documented information requirements and the Gages needed.
FMEA, Control Plan, Work
Instruction ,etc. ECN
Identify the risk in the gage in the

intended process and controls MR Controls are established at relevant location Gage Out-of-Spec - Risk & Cotrol Matrix
identifed at relevant manufacturing
process along with reaction plan
HR
Identificaiton & training of Training as per identified customer specific
personnel involved in Gage related characteristics, controls and reaction plan
Calibration.
Update / Revise Product Safety - Risk & MR / Purchase Updation freqency is yearly basis Product Safety - Risk & Cotrol Matrix
Control Matrix whenever new
requirements from regulatory or (should be updated incase any new requirement MOM
customers are updated & Inform to
or notification received by customer or any
relevant parties in the supply chain
changes in process or product)
Discuss the latest result of risk

assessment study in MRM MR Latest updated summary to be reviewed in MOM
Management review meeting
Finish
SIGNATURE - MR

Management of Product Safety: 6) Esclation Process & Information Flow

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TITLE : Management of Product Safety DOCUMENT NO.

How (instructions, procedures,

IATF 16949: 2016 Clause Ref. -7.1.5.2.1 ISSUE - 01

ISSUE DATE - 01.03.17

Reference to Customer Specific Requirements/ Customer Specific Requirements/Prints

Identify the risk in the gage in the

Discuss the latest result of risk

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