Ericsson Network Manager

(ENM) 19
Training Programs

Catalog of Course Descriptions

 Catalog of Course Descriptions

Introduction ............................................................................................................................................................................. 4

ENM 19 Operations for Radio Access Network............................................................................................................... 25

ENM 19 System Administration ......................................................................................................................................... 39

Ericsson AB
Global Services
SE-164 80 Stockholm
Telephone: +46 10 719 0000
513/038 19-FAP 130 506 Uae Rev F 2 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Ericsson AB
Global Services
SE-164 80 Stockholm
Telephone: +46 10 719 0000
513/038 19-FAP 130 506 Uae Rev F 3 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Introduction
Ericsson has developed a comprehensive Training Programs service to satisfy the competence
needs of our customers, from exploring new business opportunities to expertise required for
operating a network. The Training Programs service is delineated into packages that have been
developed to offer clearly defined, yet flexible training to target system and technology areas.
Each package is divided into flows, to target specific functional areas within your organization
for optimal benefits.

Service delivery is supported using various delivery methods including:

Delivery Method

Instructor Led Training (ILT)

Web-based Learning (WBL)

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
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© Ericsson AB 2019
 ENM 19 Operations for Radio Access Network
LZU1082810 R1A

Description:
This blended training provides participants with an excellent opportunity in understanding the
Ericsson Network Manager (ENM) applications available for managing the LTE, WCDMA and
GSM Radio Access Networks. The training will be delivered through Digital media as well as
Classroom Instructor-led sessions for maximizing the potential of both and providing
participants to capture more through self-paced learning and interacting with the instructor in
the same training. Students will learn to access and navigate the ENM tools using practical
(hands-on) sessions. This course assumes that students have previously used OSS-RC to
manage the network.

Learning situation:
This is a Blended Learning.

The WBL component(s) is self-paced interactive learning with multimedia content, delivered
online and the ILT component is based on theoretical and practical instructor-led lessons given
in a technical environment using equipment and tools.

Learning objectives:
On completion of this course the participants will be able to:

1 Provide a high-level overview of the Ericsson Network Management functionality

2 Provide an overview of the Common Applications and Tools in ENM
3 Access the ENM Server
4 Launch ENM Applications
5 Access the ENM documentation
6 Use Network Explorer Application
7 Use the Network Viewer Application
8 Access the Node Tools
9 Use the Topology Browser Application
10 Use the ENM Log Viewer
11 Provide an overview of Network Monitoring in ENM
12 Monitor Active Alarms using the Alarm Monitor

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513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
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 13 Use the Alarm Overview to monitor Alarm Statistics in the Network
14 View active and historical alarms using Alarm Search
15 Use the Alarm Supervision Status to Monitor Alarms collection in the Network
16 Use the Network Health Monitor to verify the health of the Network
17 Monitor Nodes Details Using Network Health Analysis
18 Use the Node Monitor to Monitor Individual Nodes and Node Cells
19 Verify Node Health using Node Health Check
20 Use ENM Cell Management to view and manage cells
21 Use ENM CLI cmedit command set to monitor Radio Access Nodes
22 Use ENM CLI Alarm command set to view and manage alarms
23 Create ENM CLI Batches and Aliases
24 Provide an overview of Node Software, Hardware, Backup and License Administration in
ENM
25 Manage Node Software, Hardware, Backup and License Jobs in the Software Hardware
Manager
26 Manage Node Backups
27 Manage Node Hardware Inventory
28 Manage Node Licenses
29 Manage Node Software
30 Provide an overview of Node Performance Management in ENM
31 Manage Statistical Based Subscriptions Using ENM
32 Manage Node Event Based Subscriptions
33 Use the KPI Management Application to Create and manage KPIs
34 Describe the purpose of the Automatic ID Management Application in ENM
35 Provide an overview of Node Configuration Management in ENM
36 Perform Configuration Management using Parameter Management
37 Use Configuration Management CLI to manage the network configuration
38 Manage Node Configuration handling using the ENM CLI
39 Import and export node configurations using the ENM
40 Add new Radio Access Nodes using ENM provisioning applications

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 8 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Target audience:
This course is suitable for anyone who is required be able to operate ENM for Radio Access
Network.

Prerequisites:
Successful completion of the following courses:
Students should have prior experience using OSS-RC to manage the Radio Access Networks.
Participants should also attend the following WBL training prior to attending this detailed
hands-on course:
An Overview of ENM for Classical OSS Users (LZU1082519)

Duration and class size:

The length of ILT component is 5 days and the maximum number of participants per session is
8.

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 8 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Time schedule
The time required always depends on the knowledge of the attending participants and the hours
stated below can be used as estimate.
The entire training is divided into five modules. Each module contains different topics covered as
Web-based learning, classroom sessions, and practice exercises.

Day Topics in the course Estimated

Time (hours)

1 ENM Introduction & ENM Tools

Self-paced WBL: Chapters 1-2
(attend prior to reaching the training center)
1
Classroom Sessions and Practical Exercises: Chapters 3-10
6

2 ENM Network Monitoring

Self-paced WBL: Chapter 11
0.5
Classroom Sessions and Practical Exercises: Chapters 12-23
5.5

3 Node Software and Hardware Administration

Self-paced WBL: Chapter 24
0.5
Classroom Sessions and Practical Exercises: Chapters 25-29
5.5

4 ENM Performance Management

Self-paced WBL: Chapter 30
0.5
Classroom Sessions and Practical Exercises: Chapters 29-34
5.5
5 ENM Network Element Configuration Management
Self-paced WBL: Chapter 35
0.5
Classroom Sessions and Practical Exercises: Chapters 36-40
5.5

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 8 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 38 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 ENM 19 System Administration
LZU1082855 R1A

Description:
Are you a System Administrator? Will you be working with Ericsson Network Manager?
This course will give the student thorough knowledge required to administer the ENM product.
This course prepares ENM System Administrators to handle maintenance activities and backup
key ENM components, manage ENM user accounts, monitor the status of ENM services and log
files, and perform basic troubleshooting of issues in preparation for opening Customer Service
Requests with Ericsson support. The core ENM concepts and technical fundamentals of the
system are overviewed on the first day.

Learning objectives:
On completion of this course the participants will be able to:

1 Discuss ENM 19 System Goals

1.1 Relate the origins and evolution of ENM
1.2 Identify the basic components of ENM 19
2 Explain ENM Architecture Fundamentals
2.1 Describe the architecture underlying ENM
2.2 Interpret ENM Platform Environment and high availability concepts
2.3 Connect to the ENM System and navigate to the peer servers
3 Recognize ENM Supported Hardware Configurations
3.1 Describe the hardware on which ENM is based
4 List and Identify the main 3PP products in use in ENM
4.1 Describe the purpose and function of the main 3PPs and Databases in ENM 19
4.2 Connect to Veritas Access and investigate the ENM shared file systems
5 Explain Virtualization and Redundancy in ENM
5.1 Describe availability Management in ENM
5.2 Run Veritas Cluster Service Commands in ENM
6 List the ENM Interfaces (NB/SB) & Protocols
6.1 Explain the main concepts of Northbound and Southbound interfaces in Network
6.2 Identify the protocols employed in ENM 19 on Northbound and Southbound
7 Recount the Security concepts in ENM
7.1 Cite Examples of the ENM Security Mechanisms
7.2 Describe Defense in Depth in ENM
8 List the Main ENM Use Cases and Explore the Navigation of Applications in ENM

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 8.1 Identify the main ENM 19 applications by functional area
8.2 Describe the principle ENM use cases
8.3 Connect to ENM and Practice Navigation of the ENM 19 System
9 Explain ENM Disk Volume and Database Management
9.1 List the different data storage types used in ENM
9.2 Describe the Database Management Systems in ENM
9.3 Work with the relevant utilities for the Database Management Systems
10 Implement the ENM Workspaces
10.1 Place the ALEX Libraries
10.2 Demonstrate OPI Access set up
10.3 Implement collections in ENM Workspaces
10.4 Perform configuration of collection parameters
11 Practice User Account and Policy Management
11.1 Interpret the use of Single Sign-on (SSO) in ENM
11.2 Describe User Management in ENM
11.3 Perform the Add, Remove, Enable & Disable tasks on ENM User Accounts
11.4 Implement the modification of a User's Authority and Policies
11.5 Perform Monitoring of user related Managed Component status and logs
11.6 Discuss User Management housekeeping activities
12 Discuss and apply Security Management in ENM
12.1 List the Security concepts deployed in ENM
12.2 Explain and demonstrate Credential Management configuration
12.3 Explore Perimeter Security and Node Hardening in ENM
12.4 Use the Log Viewer to search for Security Related Activities
13 Acknowledge and activate Logging and Monitoring in ENM
13.1 Locate the different logs in ENM
13.2 Perform Queries using the Log Viewer in ENM
13.3 Demonstrate Use of the ESM Monitoring Tool and Activating Monitoring Alerts
14 Define and describe Software Hardware Manager functionality
14.1 Recognize and Configure Parameters for SHM Housekeeping Jobs
14.2 Describe License Control Management functionality in ENM
14.3 Execute LCM ADM CLI Commands to determine ENM license usage
15 Discuss the integration of ENM with other systems
15.1 Identify and describe the North Bound Interfaces (NBIs)
15.2 Recognize and Configure the NBI Parameters
16 Describe the ENM O&M Backup Solution
16.1 Describe the OMBS Hardware & Software Architecture
16.2 Investigate the use of the GUI/Command line interfaces to configure Backups
16.3 Describe the functionality of Bare Metal Restore as part of OMBS
17 Identify and cite examples of housekeeping tasks in ENM

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SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
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 17.1 Perform a check on the Bulk Export File System
17.2 Identify and perform Health Checks in ENM
17.3 Describe Guideline System Administrator Tasks
18 Explore Operation and Maintenance System Administration tasks in ENM
18.1 Explain the Fault Management Architecture in ENM
18.2 Explore and execute Fault Management Application Administration Tasks
18.3 Interpret Performance Management application and execute Performance
18.4 Interpret and perform changes to Configuration Management application parameters
18.5 Identify SMRS Administration Tasks
18.6 Describe AMOS Administration Tasks
18.7 Explore how to Commission Nodes for Management in ENM
19 Describe VNF Lifecycle Management architecture and Functionality
19.1 List the VNF Lifecycle Management Administration Tasks
19.2 Explain how to configure the ENM VNF-LCM Parameters
19.3 Describe the VNF-LCM System Backup and Restore procedures
20 List ENM Hardware Maintenance Tasks
20.1 Describe how to prepare the ENM System for Maintenance
20.2 Demonstrate how to check System Firmware Levels
20.3 List NAS Hardware Maintenance activities

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 41 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Target audience:
This course is suitable for anyone who is required be able to administer ENM 19.

Prerequisites:
Successful completion of the following courses:
Successful completion of the following external courses or equivalent knowledge would be
advantageous:
- An Overview of ENM for Classical OSS Users (LZU1082519) OR
- An Overview of ENM for Classical SO EM (LZU1082564)
• Red Hat Enterprise Linux
• Database Management Systems Administration

Duration and class size:

The length of the course is 5 days and the maximum number of participants is 8

Learning situation:
This course is based on theoretical and practical instructor-led lessons given in a technical
environment using equipment and tools.

Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 42 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019
 Ericsson AB
Global Services
SE-164 80 Stockholm
513/038 19-FAP 130 506 Uae Rev: F Telephone: +46 10 719 0000
Open 43 www.ericsson.com/ourportfolio/services/learning-services
© Ericsson AB 2019