Fingerprint Time Attendance Terminal: Hardware Manual
Fingerprint Time Attendance Terminal: Hardware Manual
Hardware Manual
Rev: 1.01
Content
I. NOTICE FOR USING .......................................................................... - 4 -
1.1 OPERATING ENVIRONMENT............................................................. - 4 -
1.2 ABOUT THE SYSTEM ...................................................................... - 4 -
1.3 PRESSING METHOD ....................................................................... - 5 -
1.4 QUICK GUIDE ............................................................................... - 6 -
1.4.1 Turning on ................................................................................ - 6 -
1.4.2 Accessing management and setting menu .............................. - 6 -
1.4.3 Registering the administrator .................................................. - 6 -
1.4.4 Function Setup ......................................................................... - 6 -
1.4.5 Checking work attendance records.......................................... - 6 -
1.4.6 System information.................................................................. - 7 -
II. FUNCTION ........................................................................................ - 8 -
2.1 KEYPAD ...................................................................................... - 8 -
2.2 MENU ...................................................................................... - 10 -
2.2.1 Constitution of the menu ....................................................... - 10 -
2.3 COMMUNICATION ...................................................................... - 14 -
2.3.1 RS232 connection .................................................................. - 14 -
2.3.2 RS485 connection .................................................................. - 15 -
2.3.3 TCP/IP network connection .................................................... - 16 -
2.3.4 Connecting through USB-Disk................................................ - 17 -
III. OPERATING INSTRUCTIONS ........................................................ - 18 -
3.1 INSTALLING THE FINGERPRINT TIME ATTENDANCE TERMINAL............... - 18 -
3.1.1 Installing the Fingerprint Time Attendance Terminal ............ - 18 -
3.2 ATTENDANCE BUTTON ................................................................. - 18 -
3.2.1 On duty attendance ............................................................... - 18 -
3.2.2 Off duty attendance ............................................................... - 19 -
3.2.3 Overtime on duty attendance ................................................ - 19 -
3.2.4 Overtime off duty attendance ............................................... - 20 -
3.2.5 Out attendance ...................................................................... - 20 -
3.2.6 Return attendance ................................................................. - 20 -
3.3 ENROLL .................................................................................... - 21 -
3.3.1 User ....................................................................................... - 21 -
3.3.2 User validation....................................................................... - 27 -
3.3.3 Manager ................................................................................ - 29 -
3.3.4 Delete .................................................................................... - 31 -
3.3.5 Downloading to USB-Disk ...................................................... - 32 -
3.3.6 AllLog Delete .......................................................................... - 32 -
3.4 SETUP ...................................................................................... - 33 -
3.4.1 System ................................................................................... - 33 -
3.4.2 Communication ..................................................................... - 40 -
3.5 SYSTEM INFO ............................................................................. - 43 -
IV. APPENDIX ...................................................................................... - 45 -
4.1 INTERFACES ............................................................................... - 45 -
4.1.1 RS232 interface and RJ45 interface ....................................... - 45 -
4.2 DESCRIPTION OF INTERFACE LINES .................................................. - 46 -
V. TROUBLESHOOTING ....................................................................... - 48 -
Fingerprint Time Attendance Terminal
Correct
1.4.1 Turning on
After connecting the power cord, press the ⊙ key, the LCD displays the main interface
and a long beep accompanies.
Note: The power supply for the Fingerprint Time Attendance Terminal must be
DC 5V.
Press the [MENU] key to access the Menu to manage the data and set the menu.
In the Menu, select [Enroll] and press the [OK] button to access the menu; then, select
[Manager] to register the fingerprints and password of the administrator.
The administrators include [Sup Manager] and [Gen Manager]. They have different
management authorities, which will be explained in Chapter III.
In the Menu, select [Setup] and press the [OK] button to enter the setting menu. The
[Setup] menu consists of [System] and [Log Setup]. [Communication] is also available
for the Time Attendance Terminal integrated with TCP/IP communication function. In
[System], you can configure the device. See Chapter III Section 3.4 for details.
In the Menu, select [Glog View] and press the [OK] button to enter the menu. You can
In the Menu, select [System Info] and press the [OK] button to enter the submenu. You
can check the data registered in the system.
II. Function
2.1 Keypad
The keypad deployment is shown in Fig. 2-1:
F1 F5
F2 F6
F3 F7
F4 F8
1 2 3 ESC
4 5 6 MENU
OK
7 8 9
* 0 #
Fig. 2-1
2-2
The functions of keys are shown in Fig. 2-2:
-8- Function
Fingerprint Time Attendance Terminal
Fig. 2-2
-9- Function
Fingerprint Time Attendance Terminal
2.2 Menu
You can use the function keys and number keys to select menu, input numbers and
perform other operations.
The Menu consists of Enroll, Setup, Glog View and System Info. Each menu contains
second level and third level menus and you can select to perform corresponding
operations.
Press the [MENU] button to display the structure of the Menu:
Menu ▼
Enroll
Enroll:
Register and delete the fingerprints, passwords and sensor card data of users or
administrators, AllLog Delete and download to USB-Disk.
Setup
System, Log Setup and Communication of the Fingerprint Time Attendance
Terminal.
Glog View
Check the attendance records of the staff.
System Info
Check the register, management and attendance information in the Fingerprint
Time Attendance Terminal.
- 10 - Function
Fingerprint Time Attendance Terminal
Finger
User Card
Password
Sup Manager
Manager
Gen Manager
Enroll Delete
Level 1 menu
GLog
All GLog
Download
SLog
All SLog
Level 3 menu
AllLog Delete
Level 2 menu
- 11 - Function
Fingerprint Time Attendance Terminal
Managers
Language
Time
Time Fmt
Log type
Lock Ctrl
AutoShutdown
Glog Wrn
Level 3 menu
- 12 - Function
Fingerprint Time Attendance Terminal
Device ID
Baud rate
Port No
Password
Default Gateway
If the TCP/IP function
isn’t integrated, this
RS485
menu isn’t available;
however, the [Device
ID] and [Baud rate] will Ethernet
be displayed in [System]
menu. Level 3 menu
In the Menu, move the cursor to [System Info] and press the [OK] button to enter the
secondary menu. Three menus and seven options are available (press the [OK] button
to switch to corresponding item in every menu), as shown below:
- 13 - Function
Fingerprint Time Attendance Terminal
Press OK
User Manager
Press OK
System info Finger Card
Password
Press OK
G_Log S_Log
For example, move the cursor to [User] and press the [OK] button to go to [Manager],
and press the [OK] again to return to [User]. The other two menus have same
operation.
2.3 Communication
Setting RS232 communication parameters: Press the [MENU] button to enter ->
[Setup] -> [System] (or [Communication]) -> [Device ID] -> [Baud rate] ->
Press the [ESC] button -> press the [OK] button -> press the [ESC] button to exit.
The initial System menu follows:
- 14 - Function
Fingerprint Time Attendance Terminal
Tip:
If RS232 is selected, the baud rate in the COM port setting of the PC must be
consistent with the baud rate of the Fingerprint Time Attendance Terminal.
Turn off the terminal;
Connect the terminal to PC with RS232 cable: connect one end of the cable to
the 9-pin serial port of the PC and the other end to the RS232 port of the
terminal;
Restart the terminal.
If the terminal is integrated with TCP/IP function, you need to press the “▼”
(scroll down) button in the Setup menu to select “Yes” for RS485
Communication and “No” for Ethernet, as follows:
- 15 - Function
Fingerprint Time Attendance Terminal
Connect the PIN7 and PIN8 of the bare end of the provided RJ45 cable to 485+
and 485- of the converter respectively (see Appendix 4.2 for the definition of
wire connection);
Connect the RS485 converter to the serial port of the PC and the RJ45 cable to
the RJ45 port of the terminal;
Restart the terminal.
In Communication, press the ▼ button (scroll down) to select “No” for RS485
Communication and “Yes” for Ethernet, as follows:
Communication ▼
Default gateway
RS485 No
Ethernet Yes
Set the IP address, subnet mask and default gateway according to Setup of LAN,
as follows:
Connect the network cable of the LAN to the RJ45 interface of the terminal;
Start the terminal.
- 16 - Function
Fingerprint Time Attendance Terminal
All SLog
Select [GLog] and press the [OK] button to download new attendance records to
the USB-Disk;
Select [All GLog] and press the [OK] button to download all attendance records
saved in the terminal to the USB-Disk;
Select [SLog] and press the [OK] button to download new management records
to the USB-Disk;
Select [All SLog] and press the [OK] button to download all management
records saved in the terminal to the USB-Disk.
Note:
If the terminal is connected to USB-Disk, it must communicate with the PC in other
modes and register the fingerprints data to the attendance management system after the
fingerprints data are saved in the terminal. The personnel information recorded in the
attendance management system must also be written into the terminal so that the
attendance records can be imported to the management system through USB-Disk, and
when any personnel checks attendance, his/her name displays on the screen of the
terminal.
- 17 - Function
Fingerprint Time Attendance Terminal
Position: according to the screw hole position of fixing plate (provided), mark
four positions for screws on the wall where the attendance terminal will be hung.
Drilling: use tool to drill four holes with same size and depth as provided screws
at the marked positions.
Fixing plate: put the fixing plate at appropriate position in the drilling area and
tighten the screws.
Fixing: hang the terminal on the fixing plate.
Turning on: connect one end of the power cord to the power inlet of the terminal
and the other end to 220V power outlet, and then press the ⊙ button on the
keypad to turn on the terminal.
In standby state, press the [F1] button to access on duty attendance and record the time
of on duty attendance, as follows:
- 18 - Operating Instructions
Fingerprint Time Attendance Terminal
On duty
08:00
08/08/27 Wed
In standby state, press the [F2] button to access off duty attendance and record the time
of off duty attendance, as follows:
Off duty
18:00
08/08/27 Wed
In standby state, press the [F3] button to access overtime on duty attendance and
record the time of overtime on duty attendance, as follows:
Overtime
18:30
08/08/27 Wed
- 19 - Operating Instructions
Fingerprint Time Attendance Terminal
In standby state, press the [F4] button to access overtime off duty attendance and
record the time of overtime off duty attendance, as follows:
Off overtime
21:30
08/08/27 Wed
In standby state, press the [F5] button to access out attendance and record the out time,
as follows:
Out
10:30
08/08/27 Wed
In standby state, press the [F6] button to access return attendance and record the return
time, as follows:
IN
16:00
08/08/27 Wed
- 20 - Operating Instructions
Fingerprint Time Attendance Terminal
3.3 Enroll
In normal working state, press the [MENU] button to access the Menu directly if no
administrator is registered, as follows:
Menu ▼
Enroll
In this interface, press the Scroll right button to view the menus. If [Enroll] is selected,
press the [OK] button to access level 2 menu, as follows:
Enroll ▼
User
[Enroll] consists of four level 2 menus, which are [User], [Manager], [Delete] and
[AllLog Delete]; if USB-Disk function is integrated, the [Download] option is also
available.
3.3.1 User
Two modes are available for the registration (validation) of the Fingerprint Time
Attendance Terminal: fingerprint and password.
When users register, each person has only one exclusive “Enroll ID”, and the number
- 21 - Operating Instructions
Fingerprint Time Attendance Terminal
must be corresponding to the user number (work number, student number, etc.) and
Enroll ID in the attendance management software; each “Enroll ID” can register up to
three fingerprints and one password.
Finger
Welcome
16:09
08/03/27 Thu
Menu ▼
Enroll
Select [Enroll] and press the [OK] button to display the following picture:
- 22 - Operating Instructions
Fingerprint Time Attendance Terminal
Enroll ▼
User
Select [User] and press the [OK] button to display the following picture:
User ▼
Finger
Select [Finger] and press the [OK] button to display the following picture:
Finger
New Enroll?
No-ESC Yes-OK
Press the number keys to enter Enroll ID and then press the [OK] button to display the
- 23 - Operating Instructions
Fingerprint Time Attendance Terminal
following picture:
New Enroll
Press finger #1
Press the fingerprint collector with a finger in correct method and move the finger
away, and then follow the prompt to press the same finger for the second and third
times; if the registration is successful, it displays the following picture:
New Enroll
Note: 00001 - 0
The last figure 0 indicates the first fingerprint.
00001 - 0
Esc-ESC Save-OK
Press the [OK] button to save and the following picture displays if the registration is
successful:
Finger
Continue?
No-ESC Yes-OK
Finger
New Enroll?
No-ESC Yes-OK
- 24 - Operating Instructions
Fingerprint Time Attendance Terminal
Press the [OK] button to register new fingerprint information and repeat the above
steps. To backup another fingerprint for a registered user, press the ESC button to
display the following picture:
Backup
ID 00001
Esc-ESC Set-OK
Select Enroll ID, and press the [OK] button to confirm registering the backup
fingerprint (you can backup two fingerprints with our Fingerprint Time Attendance
Terminal).
Password register
Press the [MENU] button to access the Menu -> [Enroll] -> [User] and the following
picture displays:
User ▼
Password
Password
New Enroll?
No-ESC Yes-OK
- 25 - Operating Instructions
Fingerprint Time Attendance Terminal
New Enroll
ID 00001
Esc-ESC Set-OK
Input the Enroll ID of certain personnel and press the [OK] button to display the
following picture:
New Enroll
Input the password and press the [OK] button to display the following picture:
New Register
PWD In ****
Confirm
Repeat the password and press the [OK] button; if the tow passwords are same, the
following picture displays:
- 26 - Operating Instructions
Fingerprint Time Attendance Terminal
Press the [OK] button to save and the password is registered successfully.
Tip:
If the attendance terminal doesn’t have administrator, any person can edit the
Setup of the terminal. If any administrator has been registered, the edit and Setup
of the terminal must be approved by the administrator. The terminal can set [Sup
Manager] and [Gen Manager]; the [Sup Manager] has the top management
authority of the terminal and is able to set all functions of the terminal; the [Gen
Manager] can only set three functions: [User]. [Delete] and [AllLog Delete].
When users input Enroll IDs to check registration, you can just input the nonzero
and later figures. For example, if the Enroll ID is 00050, you can just input “50”.
After registration, you’d better validate your fingerprints to check the validity of
the fingerprint registration. To check, press your fingerprint in normal working
interface. If the recognition is successful, it indicates that the fingerprint is clear
and the registration is in high quality. If the recognition is failed, it indicates that
the fingerprint isn’t clear and you need to re-register or register with another
finger.
The user validation generally refers to sign in/out (make sure that the fingerprint has
been registered in the attendance terminal). Press in correct method to validate (see
Chapter 1.3).
- 27 - Operating Instructions
Fingerprint Time Attendance Terminal
follow:
FP Verify
ID 00001
Verify OK!
User 1:1 fingerprint validation: input your Enroll ID with the keypad and then
press the finger, and the terminal prompts “Thank you” if the validation is
successful, as follow:
1:1 FP Verify
ID 00001
Verify OK!
If the fingerprint validation fails, the terminal prompts “Please re-press your finger”, as
follow:
FP Verify
Again Press
Tip:
If the repeat confirmation time is set in the attendance terminal, if the user
repeats pressing within the preset confirmation time, the terminal prompts
“Already signed! Thank you!” and “Confirmed” displays on the interface. Only
the first attendance record is saved in this case.
- 28 - Operating Instructions
Fingerprint Time Attendance Terminal
PassVerify
ID 00001
PWD In
FP Verify
ID 00001
Again Input!
3.3.3 Manager
Sup Manager
Press the [MENU] button to access [Menu] -> [Enroll] -> [Manager], and press the
[OK] button to access level 3 menu as follow:
- 29 - Operating Instructions
Fingerprint Time Attendance Terminal
Manager ▼
Sup Manager
Select [Sup Manager] and press the [OK] button to access level 4 menu, and then you
can select the validation mode of Sup Manager. The menu displays as follow:
Manager▼
Password
Gen Manager
Select the [Gen Manager] menu and press the [OK] button to access level 4 menu, and
then you can select the validation mode of Gen Manager. The contents and operating
method of the menu are same to Sup Manager; the [Gen Manager] only ahs three
authorities: [Personnel register], [Delete] and [AllLog Delete].
Note:
If administrator has been registered, the identity validation of the administrator is
needed to access the Menu, as follow:
Manager?
16:11
08/03/26 Wed
- 30 - Operating Instructions
Fingerprint Time Attendance Terminal
Tip:
For administrators registered with fingerprints, press the [MENU] button and
then press the finger that the fingerprint is registered on the fingerprint collecting
window; the menu interface displays if the validation is successful;
For administrators registered with password, press the [MENU] button to input
the registered number, press the [OK] button to enter the password, and then
press the [OK] button; the menu interface displays if the validation is successful.
3.3.4 Delete
Select Delete menu and press the [OK] button to access level 3 menu. The following
picture displays:
Delete
ID 00000
Input the Enroll ID to be deleted (e.g. 00001), and press the [OK] button to display the
following interface:
- 31 - Operating Instructions
Fingerprint Time Attendance Terminal
Press the [OK] button to confirm and the following interface displays:
Delete
Delete?
No-ESC Yes-YES
Press the [OK] button to delete and the “Delete?” interface pops up after a beep; you
can press the [ESC] button to cancel deleting.
To download with USB-Disk, insert the disk into the USB interface of the Fingerprint
Time Attendance Terminal and select [Download] menu, and then press the [OK]
button to access level 3 menu and select [GLog], as follow:
Working?
Press the [OK] button to download records and the downloaded records will be marked.
If you want to download these records again, you need to select [All GLog]. If the
download is successful, it displays “Download successfully”. It is similar to download
management records.
Select the [AllLog Delete] menu and press the [OK] button to access level 3 menu as
follow:
- 32 - Operating Instructions
Fingerprint Time Attendance Terminal
AllLog Delete
Delete?
No-ESC Yes-YES
Press the [OK] button to clear the access records and press the [ESC] button to cancel
and exit.
3.4 Setup
In normal working state, press the [MENU] button to access and select the [Setup]
menu, and then press the [OK] button to access level 2 menu, as follow:
Setup ▼
System
The Setup menu consists of two submenus: System and Records; the [Communication]
option is available if the terminal is integrated with TCP/IP function.
3.4.1 System
In System menu, press the [OK] button to display the following picture:
- 33 - Operating Instructions
Fingerprint Time Attendance Terminal
System ▼
Managers 5
Device ID 1
Baud rate 38400
System ▼
Language SC
Time
Time fmt Y/M/D
System ▼
LCD Contrast 47
Voice Out No
Log Type
System ▼
Lock Ctrl No
Shutdown Key No
AutoShutdown NO
The System menu consists of 9 level 3 menus: [Managers], [Language], [Time], [Time
fmt], [LCD Contrast], [Voice Out], [Log type], [Shut down Key] and [AutoShutdown].
1) Total administrators
- 34 - Operating Instructions
Fingerprint Time Attendance Terminal
Content Description
Default 5
2) Language setting
Content Description
Simplified
The characters are displayed in simplified Chinese
Chinese
Traditional
The characters are displayed in traditional Chinese
Chinese
3) Time Setup
Content Description
- 35 - Operating Instructions
Fingerprint Time Attendance Terminal
4) Time format
Content Description
Default Year/Month/Day
System ▼
LCD Contrast 47
Voice Out No
Log Type
Select the [LCD Contrast] menu and press the [Scroll up]/[Scroll down] button to
increase or reduce the contrast of LCD backlight. The range of the LCD backlight
contrast is 0 to 63. Larger value indicates clearer characters and no character displays
if “0” is selected. The default value is 47.
Tip:
If the contrast value is too low, the characters may be blurry. Please cautiously use the
value between 0 and 20. If the value is too low, you can reset in the attendance
management software.
6) Voice Out
Content Description
- 36 - Operating Instructions
Fingerprint Time Attendance Terminal
Default Yes
Content Description
8) Power off
Content Description
Yes After confirmation, you can set the schedule off function
Default No
9) Schedule off
This menu is invalid if “No” is selected in the [Power off] menu; you can set the
following items if it is activated:
Content Description
- 37 - Operating Instructions
Fingerprint Time Attendance Terminal
If the schedule off time (unit: minute) has been set and there is
1-255 no operation on the terminal, the device switches off
automatically.
Default No
10) Records
Select the [Records] menu and press the [OK] button to access level-3 menu, as
follow:
Log Setup ▼
Glog Wrn 1000
Slog Wrn 100
Re-Verify No
The [Records] menu consists of three level-3 menus: [Access records alarm],
[Management records alarm] and [Confirming time of repeat].
Content Description
The terminal alarms when the free capacity reaches the preset
1-1500 value. If the access records are full, the terminal overwrites the
attendance records that have been read.
Default 1000
- 38 - Operating Instructions
Fingerprint Time Attendance Terminal
Note:
Please download the attendance records in time when the terminal notifies that the
access records memory is full in display and alert tone.
Content Description
Default 100
Note:
Please download the management records in time when the terminal notifies that the
management records memory is full in display and alert tone.
Content Description
Default No
Note:
If the user checks attendance repeatedly in preset time, the terminal will notify that the
user has signed in and the attendance records won’t be saved repeatedly.
- 39 - Operating Instructions
Fingerprint Time Attendance Terminal
3.4.2 Communication
In the [Communication] menu, press the [OK] button to access level-3 menu, as
follow:
Communication ▼ Communication ▼
Device ID 1 Password No
Baud rate 38400 IP address
Port No 5005 Subnet mask
Communication ▼
Default gateway
RS485 Yes
Ethernet No
The [Communication] menu consists of nine level-3 menus: [Device ID], [Baud rate],
[Port No], [Password], [IP address], [Subnet mask], [Default gateway], [RS485
communication] and [Ethernet].
1) Device No.
Content Description
Default 1
Note:
Device No. is the unique identity of the terminal. If several terminals in same network
have the same Device ID, they can’t work normally and will cause confusion when the
- 40 - Operating Instructions
Fingerprint Time Attendance Terminal
2) Baud rate
Content Description
Default 38400
Note:
This value is valid only when RS232 or RS485 is selected and the value must be same
as the port in the PC, otherwise, they can’t communicate.
3) Port number
Content Description
Set the TCP/IP port of the Fingerprint Time Attendance
1-9999
Terminal
Default 5005
Note:
This port must be same to the port number of the software in the PC, otherwise, they
can’t communicate.
4) Password
- 41 - Operating Instructions
Fingerprint Time Attendance Terminal
Content Description
Default No
5) IP address
Content Description
Default 192.168.1.224
Note:
The IP address in LAN must be exclusive.
6) Subnet mask
Content Description
Default 255.255.255.0
Note:
The subnet mask must be same to the subnet mask of the LAN.
7) Default gateway
Content Description
192.168.1.1 Set the default gateway of the LAN for TCP/IP communication
Default 192.168.1.1
- 42 - Operating Instructions
Fingerprint Time Attendance Terminal
Note:
The default gateway must be same to the default gateway of the LAN.
8) RS485 communication
Content Description
Default Yes
Note:
RS485 communication is used to activate/deactivate the RS485 communication
function of the terminal. If the device is integrated with TCP/IP function, its default
value is “OFF”; otherwise, it is “ON”.
9) Ethernet
Content Description
Default Yes
Note:
TCP/IP communication is used to activate/deactivate the TCP/IP communication
function of the terminal. If the device is integrated with TCP/IP function, its default
value is “ON”; otherwise, it is “OFF”.
- 43 - Operating Instructions
Fingerprint Time Attendance Terminal
System Info ▼
Manager 1
Password 0
G_Log 7
[System Info] consists of seven level-3 menus: [User], [Manager], [Finger], [Card],
[Password], [GLog] and [SLog]; you can press the [OK] button to switch to desired
items.
[User]: Check the total number of user registrations.
[Manager]: Check the total number of registered administrators.
[Finger]: Check the total number of registered fingerprints.
[Card]: Check the total number of registered sensor card numbers.
[Password]: Check the total number of registered passwords.
[G_Log]: Check the total number of access records.
[S_Log]: Check the total number of management records.
- 44 - Operating Instructions
Fingerprint Time Attendance Terminal
IV. Appendix
4.1 Interfaces
The Fingerprint Time Attendance Terminal has three interfaces: 9-pin RS232 interface,
RJ45 interface and 8-pin extension interface.
RJ45 RS232
interface interface
Fig. 2-3
RS232 interface provides RS232 communication and RJ45 interface provides RS485
and TCP/IP communication functions.
1) RS232 interface
RS232 interface has nine pins and their descriptions are shown in the table below:
PIN Description
1 Reserved
2 RS232 TX transmission
3 RS232 RX receiving
4 Reserved
5 Grounding
- 45 - Appendix
Fingerprint Time Attendance Terminal
6 Reserved
7 Reserved
8 Reserved
9 Reserved
2) RJ45 interface
PIN Description
1 TCP_TX+
2 TCP_TX-
3 TCP_RX+
4 Reserved
5 Reserved
6 TCP_RX-
7 RS485A
8 RS485B
Note:
Do not connect the RJ45 network interface to telephone line.
- 46 - Appendix
Fingerprint Time Attendance Terminal
RJ45 interface pins and their colors are shown in the table below:
- 47 - Appendix
Fingerprint Time Attendance Terminal
V. Troubleshooting
1. Q: Why the terminal can’t find available device when serial communication is
activated?
1) Check whether the device No., baud rate, device type and communication
mode set in the management software accord with the Setup of the terminal;
2) Check whether the serial port of the PC is connected to the RS232 cable
properly; pull out and reinsert the cable;
If the problem still exists, please refer to the Warranty Card and contact local
service center.
2. Q: Why the terminal can’t find available device when TCP/IP communication is
activated?
2) The communication mode must be TCP/IP and the searching range is the
device number of the terminal; refer to the values set in the terminal for the IP address
and port number;
3) The [Password] of the terminal is 0 by default; you can change it into your
own private password;
- 48 - Troubleshooting
Fingerprint Time Attendance Terminal
5) The terminal supports multiple network segments, but you need to pay
attention to the setting of subnet mask.
A: If you forget the administrator password of the terminal, you can clear with the
management software. The specific steps are:
3) Press the [MENU] button on the terminal again and you can access the menu
of the terminal directly.
4. Q: Why the clock of the terminal is inaccurate after a period of time? How to
adjust?
A: The clock chip of the terminal is same to other electric appliance and the error
is unavoidable. It is regarded as normal if the clock error is within ±3 minutes in
one month. You can adjust in the menu of the terminal, or use the management
software, or synchronize to the PC time.
1) Maybe the finger is too dry or too wet; the fingerprint sensor works in optical
principle, and it will make the recognition too slow or even can’t recognize.
Please touch the wet towel with the finger, or wet the finger and wipe to 50% dry
to improve the sensitivity and recognition rate;
- 49 - Troubleshooting
Fingerprint Time Attendance Terminal
2) The fingerprint of the employee is rubbed seriously; choose a finger with clear
fingerprint and register;
3) The employee doesn’t press in the proper way; keep the fingerprint surface
parallel to the sensor to keep sufficient contact area and improve the sensing
speed.
6. Why the terminal senses automatically and asks to repress the finger even when
no person checks attendance?
2) The fingerprint sensor is stained with dirt; please wipe with wet soft cloth;
3) Access the menu of the terminal to set the [Bri Adjust]. Please contact local
service center if the problem still exists.
7. Why the LCD of the terminal isn’t clear or only has backlight and no characters?
A: The terminal has the menu [LCD Contrast] and the value should be higher than
30 or 47. If this value is 0, the screen only has backlight but no characters. You
can also adjust this option in the management software if the terminal is
connected to the PC.
8. Why the data can’t be downloaded to flash memory even when the terminal is
integrated with flash memory function?
A: 1) Various flash memory brands are on market and their qualities are different.
Please select flash memory of famous brand (e.g. aigo, Netac, etc) and retry;
2) The flash memory must be formatted if it is used for the first time. To format,
the file system should be FAT32.
9. Q: I use the attendance software for the first time. What should I do?
- 50 - Troubleshooting
Fingerprint Time Attendance Terminal
A: Arrange the work order of the employees (if the order is fixed, set default order
during registering employees) and collect data, sign card and register for the
employees that don’t check attendance or have special conditions, check on
attendance and register overtime, leave, vocation, business trip and going out, and
then process the attendance data in the report search to search reports.
A: When the terminal is turned on, press the [MENU] button to access the menu,
select [Enroll] → [OK] → [User] → select registration type, for example, select
[Finger] → [OK] → [New Enroll?] →, select “Yes” and press the [OK] button →
input the registration number → [OK] → follow the prompt and put the finger
close to the fingerprint sensor of the terminal to read the fingerprint information
→ save the new registration and press the [OK] button.
- 51 - Troubleshooting