VICAS 2019-20
SET - B QP CODE: 18U4BAA01
Reg. No: _________________________
VIVEKANANDHA COLLEGE OF ARTS AND SCIENCES FOR WOMEN
(Autonomous)
PG & RESEARCH DEPARTMENT OF COMPUTER SCIENCE AND APPLICATIONS
MODEL EXAMINATIONS – MAY – 2020
Programme(s) Title of the Paper Semester
II – B.sc CS Organisational Behaviour IV
Time: 3 Hrs Max. Marks : 75
Section A
Answer ALL Questions (20 x 1 = 20)
1 The study of organisational behaviour includes _________________ . Unit – I K2 CO-1
diplomacy, scientology, sociology, psychology,
A B
psychology anthropology
socioeconomics, physiology, society,
C D
philosophy, anthropology anthropology
The study of organisational behaviour mainly involves the study of
2 Unit – I K1 CO-1
_____________.
A individuals and groups B buildings
C structures D departments
The social science discipline that focuses directly on understanding and
3 K2 CO-1
predicting Individual behaviour is known as __________ . Unit - I
A Psychology B Sociology
C Anthropology D Political science
4 Organisational behaviour is ____________. Unit – I K1 CO-1
A A science B An art
C A science as well as an art D None of the above
What do we call it when we judge someone on the basis of our Unit –
5 K1 CO-2
perception? II
A Stereotyping B Categorizing
C Halo effect D Prototyping
Unit –
6 Which of the following is not a biographical characteristic? K2 CO-2
II
A political affiliation B age
C Sex D Tenure
Unit –
7 Good natured, cooperative and trusting are the features of ________. K1 CO-2
II
A introversion B agreeableness
C extroversion D conscientiousness
Unit –
8 Sociable, talkative, assertive etc. are features of ____________. K2 CO-2
II
A introversion B agreeableness
C extroversion D conscientiousness
According to two-factor theory, which of the following is not a hygiene Unit –
9 K1 CO-3
factor? III
Model Examinations – MAY - 2020 1
VICAS 2019-20
A Pay B Responsibility
Good co-workers
C Benefits D
1 Unit –
Which is NOT a dimension in Maslow's Hierarchy of Needs? K2 CO-3
0 III
A Ego B Physiological
C Safety D Esteem.
1 Unit –
_____ is the set of forces that energize, direct, and sustain behavior. K1 CO-3
1 III
A Motivation B Expectancy
C Empowerment D Socialization
1 Maslow’s hierarchy of needs includes all of the following categories Unit –
K2 CO-3
2 EXCEPT _____. III
A Safety B Relatedness
C Physiological D Self Actualization
1 Unit –
Where can formal employee training and education take place? K3 CO-4
3 IV
A Colleges B In the workplace
C Training centres D All of the above
1 Unit –
The conditions in which an individual or staff works is called ______. K1 CO-4
4 IV
A Work Environment B Working Conditions
C Job relations D Job rotations
1 The term work environment is used to describe the surrounding Unit –
K2 CO-4
5 conditions in which an employee____________. IV
A Working B Travels
C Doing Business D Completing Task
1 The work environment can involve the social interactions at the Unit –
K2 CO-4
6 workplace, including_______. IV
A Interactions with peers B Interactions Subordinates
C Interactions Managers D All of these
1 Unit –
Refreezing involves _____. K3 CO-5
7 V
A movement to a new state B retrograde to an old state
making a new change
C D training employees for change
permanent
1 Unit –
Which of the three stages make up Lewin's change model? K2 CO-5
8 V
Unfreezing, Defrosting, changing,
A B
implementing, refreezing refreezing
Unfreezing, changing, Unfreezing, changing,
C D
cementing refreezing
1 Unit –
_____ is a change process based on the systematic collection of data. K2 CO-5
9 V
Organizational
A B Evaluation
development
C Action research D Process consultation
2 Unit –
How can management reduce resistance to change? K1 CO-5
0 V
Model Examinations – MAY - 2020 2
VICAS 2019-20
Increase driving forces
A while reducing restraining B Decrease restraining forces
forces
C Increase driving forces D All of the above
Section B
Answer ALL Questions (5 x 5 = 25)
2
A Explain the scope of organisational behaviour Unit – I K2 CO-1
1
OR
B Explain about individual and group behaviour Unit – I K3 CO-1
2 Unit –
A Discuss about the group formation K4 CO-2
2 II
OR
Unit –
B Explain about the types of Group. K4 CO-2
II
2 Unit –
A Explain the Factors influencing Motivation K2 CO-3
3 III
OR
Unit –
B Explain the benefits of motivation. K2 CO-3
III
2 Unit –
A Discuss about the design of work place K3 CO-4
4 IV
OR
Unit –
B Discuss about the 5 S housekeeping practices. K3 CO-4
IV
2 Unit –
A Explain importance of organisational change. K3 CO-5
5 V
OR
Unit –
B Describe the factors overcoming resistance to change K2 CO-5
V
Section C
Answer Any THREE Questions (3 x 10 = 30)
2
Explain about the Classical theory of organisational behaviour Unit – I K2 CO-1
6
2 Unit –
Explain the factors determining individual behaviour K3 CO-2
7 II
2 Unit –
Discuss the factors determine job satisfaction. K2 CO-3
8 III
2 Unit –
Explain the good housekeeping practices with suitable examples of 5S. K4 CO-4
9 IV
3 Unit –
Explain about the counseling and the types of counselling K4 CO-5
0 V
Table of specifications – Unit wise - Knowledge Level – Number of Questions
(Including Choice)
Model Examinations – MAY - 2020 3
VICAS 2019-20
Knowledg K1 K2 K3 K4 K5 K6
Tota
e level / (Rememberin (Understandin (Applyin (Analyzin (Evaluatin (Creatin
l
Unit g) g) g) g) g) g)
I 02 04 01 -- -- -- 07
II 02 02 01 02 -- -- 07
III 02 05 00 -- -- -- 07
IV 01 02 03 01 -- -- 07
V 01 03 02 01 -- -- 07
Total 08 16 07 04 00 00 0
Table of specifications - Marks wise - Knowledge Level
(Including Choice)
Knowledg K1 K2 K3 K4 K5 K6
Tota
e level / (Rememberin (Understandin (Applyin (Analyzin (Evaluatin (Creatin
l
Unit g) g) g) g) g) g)
I 02 17 05 -- -- -- 24
II 02 02 10 10 -- -- 24
III 02 22 -- -- -- -- 24
IV 01 02 11 10 -- -- 24
V 01 07 06 10 -- -- 24
Total 08 50 32 30 -- -- 0
*****
Model Examinations – MAY - 2020 4
