Loan Disbursement and Recovery System of Janata Bank Limited
Loan Disbursement and Recovery System of Janata Bank Limited
Loan Disbursement and Recovery System of Janata Bank Limited
Submitted by
Md.Abdus Salam Imran
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
INTRODUCTION
Here I have presented the origins, orientation topic, purpose, scope, limitations, methodology of
the study, and objective of the study, the data collection method and background ofthe study
while creating this report.
1. To study the loans disbursement & recovery system of Janata Bank Ltd.
2. To identify problems related to various loans & advance products of JBL.
3. To explain how the bank sanction loan to clients.
4. To illustrate the loan recovery system of Janata Bank Ltd.
5. To make some recommendations on the basis of the problems.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
This report has been prepared through extensive discussion with bank employees and with the
clients. While preparing this report, I had a great opportunity to have an in depth knowledge of
all the loans & advance by the Janata Bank limited. It also helped me to acquire a fast hand
perspective of a leading bank in Bangladesh.
LIMITATIONS
To prepare a report on the achieved practical experience in a short duration is not an easy task.
In preparing this report, some problems & limitations have encountered, which are as follows:
1. Large scale analysis was not possible due to constraints & restrictions posted by the
banking authority.
2. This report is limited only to the Loans & Advance Department, it does not cover the general
banking part of Janata Bank Ltd.
4. In some cases, access to relevant papers & documents were strictly prohibited.
5. In some other cases, access was denied to procedural matters conducted directly by the top
management in the operations of loans & advance department.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Target population: The target Population is the Officers of Corporate Branch, Janata Bank Ltd.
Primary Source: The data is used for first time or not used before is called primary data.
Primary data collected from the people by their views, opinion, comment etc.The primary data
are collected by interviewing employees, managers by the process assigned by Janata Bank Ltd.
observing various organizational procedures, structures. Primary data were mostly derived from
the discussion with the employees & through surveys on customers of the organization.
Secondary sources: The data is used before is called secondary data. These kinds of data are
collected from relevant books, newspapers, journals, websites, magazines etc. in this report the
secondary data are collected from:
Internal Sources:
Janata Bank’s Annual Report – 2007, 2008, 2009, 2010, 2011,
Janata Bank’s Instruction Manual and Training manual.
Annual and journal report published by Janata Bank Ltd. of Bangladesh.
External Sources
Different books and periodicals related to the banking sector
Bangladesh Bank Circulars
Newspapers
Website Information
SAMPLE SIZE
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
A sample is a subgroup or subset of the population. The number of items or units included in the
sample is technically called the sample size. In this report the sample is Five Officers of
Corporate Branch. Janata Bank Ltd.
Random sampling is used in this report.
Methods of data collection: For this report Direct Interview method are used.
Sampling Method: Convenience sampling is used for this report Convenience Sampling is used
for this report. The method of convenience sampling is also called chunk. A chunk is a fraction
of one population taken for investigation because of its convenient availability.
BANKING HISTORY
The English word “Bank” is derived from Italian word “banco”. The Latin “bancus” and French
word banque which means a bench. They are of the opinion that the medieval European bankers
(i.e. money changers and money lenders) transacted their banking activities on the benches in
market place. This money changing and money lending business is known as ‘’Banking
business’’.Banks have to compete with local financial institution as well as foreign financial
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
institution in the market place, banks has to develop appropriate financial structure and should
periodically review and compare their performance with its competitor to build a sound banking
institution. Banks are financial intermediary institutions. The core is to mobilize the financial
surplus of saver in the form of deposits & allocate these savings to the credit worthy borrowers
of different sector of economy in the form of loans & advances. The advance of the intermediary
functions between the savers & investors would certainly in the lower level of savings &
investment & thus lower the economic growth. That development of the financial intermediaries
& instrument (both in case of deposit & advance) will lead to the development of the economy of
a country.
BANKING IN BANGLADESH
Economy of Bangladesh is in the group of word’s most underdeveloped economics. One of the
reasons may be its underdeveloped banking system. Modern banking system has been plays a
vital role for a nations economic development. Over the last few years the banking world has
been undergoing a lot of change due to deregulation, technological innovations, globalization
etc. These changes also made revolutionary changes of a country’s economy. It is well
recognized that there is an urgent need for better qualified management & better-trained staff in
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
the dynamic global financial market. Bangladesh is no excepting in that trend. Banking sector in
Bangladesh is facing challenges from different angles though its prospect is bright in the future.
Banks are the mainstay of the financial system of a country of a country like Bangladesh.
Because of close relationship between economic and financial development, the banking system
must be robust, resilient and sound for efficient inter-mediation of financial recourses. For this
required sound and prudential financial regulations.
Although our banking sector is so strong and healthy, the role played by it in our economy is
remarkable. Banking sector of Bangladesh exhibited a resilience performance in spite of
comparative economic sluggishness. It has been playing a vital in the economy by providing
credit for performing economic activities and at the sometime conglomerate the surplus capital
from general public through different types of depository incentives. But for the sound lending
management, appropriate strategies and well planned are required.
In the recent year, Government has taken initiatives to reform in financial sector, such as
maintaining discipline in banking sector, steps for prevention of money laundering, loan
write-off policy and effective measures to gain accountability and transparency in banking
sector. These timely steps have made the banking operations more transparent, acceptable and
modern. As a result, the image of banking sector has been elevated.
JANATA Bank Limited welcomes to all to explore the world of progressive Banking in
Bangladesh. It is a state owned commercial bank and is catering the need of the mass business
people. Immediately after the independence of Bangladesh in 1971, the erstwhile United Bank
Limited and Union Bank Limited were nationalized and renamed as Janata Bank. It was
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
corporazed on 15th November 2007. Janata Bank was born with a new concept of purposeful
banking sub serving the growing and diversified financial needs of planned economic
development of the country. The noble intention behind starting of this Bank was to bring about
a qualitative change in the sphere of banking and financial management. Janata Bank is playing a
significant role towards socio-economic development of the country by financing Non-Banking
Financial Institutions dealing with Home Loan, Corporate Financing & Loan Syndication. Janata
Bank is always vigilant to develop its market potentialities way before others are
thinking/planning today. Janata Bank is the first among to start SWIFT operation to minimize
transmission cost in lieu of the telex system and simultaneously increase remittance business and
foreign trade. It has automated 92 branches and developed 20-application software by its own
staff, which has reduced huge internal expenses and enriches operational efficiency as well.
Janata Bank Limited operates through 864 branches including 4 overseas branches at United
Arab Emirates. It is linked with 1202 foreign correspondents all over the world.
The Bank employs 15705 employees.
The mission of the bank is to actively participate in the socio- economic development of the
nation by operating a commercially sound banking organization, providing credit to viable
borrowers, efficiently delivered and competitively priced, simultaneously protecting depositor’s
funds and providing a satisfactory return on equity to the owners. The Board of Directors is
composed of 13 (Thirteen) members headed by a Chairman. The Directors are representatives
from both public and private sectors. The Bank is headed by the Chief Executive Officer &
Managing Director, who is a reputed banker. The corporate head office is located at Dhaka with
10 (ten) Divisions comprising of 37 (thirty seven) Departments.
International Award -"World's Best Bank Award-2009 in Bangladesh
Janata Bank Limited was awarded Best Bank-Bangladesh in the Global Finance, World's Best
Bank Awards, 2009 by New York based Financial Magazine "Global Finance". "Global
Finance" has identified winning banks based on number of criteria including growth in Assets,
Profitability, Strategic relationships, Customer Service, Competitive pricing and innovative
products.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
HISTORICAL STARTING
Janata Bank Limited (JB) is the second largest commercial bank in terms of net worth with 850
branches and fully owned by Government of Bangladesh. The mission of the bank is to actively
participate in the socio-economic development of the nation by operating a commercially sound
banking organization. Immediately after the independence of Bangladesh in 1971, the erstwhile
United Bank Limited and Union Bank Limited were nationalized and renamed as Janata Bank.
Janata Bank is a state owned commercial bank which was incorporated as a Public Limited
Company on 21 May 2007 as per Companies Act 1994 and took over the business of the then
Janata Bank with all of its assets, liabilities, right, power, privilege and obligation on a going
concern basis through a vendor agreement signed between the Peoples Republic of Bangladesh
and Janata Bank Limited on 15 November 2007 with a retrospective effect from 1 July 2007. All
of its operational activities are governed by the Bank Companies Act 1991. The Bank provides
all kinds of commercial banking services to its customers including accepting deposits,
extending loan & advances, discounting & purchasing bills, remittance, money transfer, foreign
exchange transaction, guarantee, commitments etc. The principal activities of its subsidiary are
to carry on the remittance of hard-earned foreign currency to Bangladesh. Janata Bank Ltd. has a
plan to switch over to a multi disciplinary financial institution by conducting Merchant Banking
business and Islamic Banking. The authorized capital of the bank at present remained at Tk.
20000 million (approx. US$ 283.33 million). Paid up capital: Tk. 5000.00 million.
To earn customer satisfaction through diversified banking activities and introduction of innovative
banking.
To improve the customer services in recent times by introducing a number of IT-based reform
measures.
To remain one of the best banks in Bangladesh in terms of profitability and Assets Quality.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
To have a strong customer focus arid build relationship based on integrity, superior service
and mutual benefit.
To work as a team to serve the best interests of the group.
To work for business innovation and improvements.
To value and respect the people and make decision based on the merit.
To provide recognition and reward on performance.
To be responsible, trustworthy and law-abiding in every sphere.
To become the base bank in respect of service, profitability and strength.
Provide greatest return to the shareholders by achieving sound profitable growth.
Authorized Capital: The authorized capital of the bank at present remained at Tk. 20000
million (approx. US$ 283.33 million).
Paid up capital: Tk. 5000.00 million.
Reserve fund & other fund: Reserve fund Tk.10823.01 million and retained surplus Tk.
5167.18.
IPO Size: Tk. 10,000 million.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Performance of the Bank: Despite various setbacks in economy, Bank’s performance may be
termed as satisfactory in respect of deposit mobilization and profit earning The Bank has a total
asset of Tk. 345233.92 million as on 31st December 2012.
Deposit: As December, 31, 2011, Bank’s total Deposit stood at tk.246175 million.
Credit: During the year total Advanced stood at tk.166.359 million. As Dec.31, 2011.
Credit Administration: The rate of classified loans during the year was 13423 million.
Investment: Investment figure of the Bank as on 31st December, 2011 stood at tk.72533
million.
Foreign Exchange Business: During 2011, the Bank handled Export and Import Business to the
tune of tk.88653 million and tk. 118525 million respectively.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Treasury: through effective fund management, the Bank could earn tk. 18134 million during the
year 2011 through dealing broom operation.
Capital Market Operation: The Bank has a separate Brokerage House established with a view
to facilitating the investors to operate in capital market in a hassle free atmosphere. Its success
inspired the Bank to open new work station at Uttara and Dhanmondi in 2011, & Dilkusha.
Operational Result: The operational profit of the Bank during 2011was 13860million.
Dividend: In the line of proposed appropriation of profit, the Board of Directors has been
pleased to recommended 30% Bonus Share (Stock Dividend) for its valued shareholders for the
year 2011 and for consideration of approval shareholder
Number of Branches: 864 branch and total number of employees 15705.
To mobilize resources from within to the development and growth of the country.
To play a catalyst role in the formation of capital market.
Anticipating business solutions required by all our customers everywhere and innovatively
supplying them beyond expectation.
Setting industry benchmarks of world class standard in delivering customer value through
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
our comprehensive product range, customer service and all our activities.
Maintaining the highest ethical standards and a community responsibility worthy of a leading
corporate citizen
Continuously improving productivity and profitability and thereby enhancing shareholder
value.
Office Automation Technology, computer, internet these thins brings a new generation of
banking service to the customer. Eight to ten years ago customers cannot think about that they
can withdraw or deposit money from their account at least within one hour. But now it takes only
at best five minutes for withdraw their money. This is the simple example what technology
brings to banking sector. In before bankers has to maintain huge ledger book for their daily or
any sorts of banking record. But now they can do it by on click and by strike of few buttons.
They have web page (www.janatabank-bd.com). Customer can get detail information from the
web page. JB Ltd also has credit card and ATM machine now a days.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Human Resource Division: In the Janata Bank, this department deals with the
employees as the core resources of the organization. This department mainly emphasize on the
recruitment, selection of the employees. They are also motivating the employee to work
efficiently and effectively.
Training Division: The main objective of this division is to make the employees efficient.
Usually this division offers training to their employee time to time. This is helpful to the
employee to do their job efficiently and effectively.
Marketing Department: The Marketing department mainly works for to promote the
different types of services of information to the people. To improve the marketing network
through out the country. To implements the marketing strategies and the concept of Trade
marketing.
Credit Department: The credit department mainly deals with different types of loan and
advances. This department analysis the proposal, approvable, monitoring the credit,
disbursement, credit recovery position and credit policy that is given by all branches.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Common Services Department: They take care of Banks assets and utilize their
assets properly.
There are 13 members of Board of Directors manages Janata Bank Limited. For efficient
operation of the bank the Board of directors forms an Executive Committee of 19 members.
Besides, a management Committee looks after the affairs of the bank. The Bank maintains
transparency in its entire works. All decisions of the management come through discussions in
appropriate forum and required follow-ups are also made to see their effectiveness. Here are the
management team given in a chart and he hierarchy of the JBL is given in next page-
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Board of Directors
Managing Director
Vice President
Executive Officer
Principal Officers
Senior Officers
Officer
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Executive Officer
Assistant Officer
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
CORPORATE MISSION
Janata Bank Ltd creates new opportunities for its clients. It gives customized services &
maintains harmonies banker client relationship. To mobilize financial resources from within &
abroad to contribute to agricultures, industry & socio-economic development of the country & to
pay a catalytic role in the formation of capital market. It also contributes trade commerce &
industry of the country. To carry on the business dealer in foreign exchange including buying &
selling of foreign exchange, dealing in foreign currency notes, granting & issuing of letters of
credit & negotiating & discounting of export documents & all other matters related to foreign
exchange business.
CORPORATE VISION
To become the bank of choice in serving the nation as a progressive & socially responsible
financial institution by bringing credit & commerce together for profit & sustainable growth.
And to be a leading Bank in South Asia.
CORE VALUES
For Customers: To become most caring bank by providing the most courteous & efficient
service in every area of our business.
For Employees: By providing the well-being of the members of the staff.
For Shareholders: By ensuring fair return on their investment through generating stable profit.
For Community: By assuming our role as a socially responsible corporate entity in a tangible
through close adherence to national policies & objectives.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Transport Loan
Project Loan
Cash Credit
Security Overdraft
Payment against Document
In common parlance the loan “document” means any written record which serves as an evidence
in respect of a transaction and be described as anything obtained for recording a transaction.
Documentation may be described as the process or technique of obtaining the relevant
documents. A banker must obtain proper documents executed from the borrower to protect
himself against willful defaults. Moreover, when money is lent against security of some assets,
the documents must be got executed in order to give to the banker a legal and binding charge
against those assets. Documents contain the precise terms of granting loans and advance and they
serve as important evidence in law counts if the circumstance so require. It is, therefore,
absolutely necessary for a banker to obtain proper documents from the borrower while granting a
loan or advance to him. In banking system, loan interest is calculated in daily basis.
Janata bank is one of the leading largest commercial banks in our country. It has been playing a
vital role in our economy flourishing industrial sector by providing financial support. Following
the guidelines of Bangladesh Bank, credit facilities have been extended to productive and
priority sectors. In consideration of the importance of rural sector on overall economy of the
country Janata Bank has been involved in Rural Financing through the vast branch network
spread all over the country. The main objectives of the rural credit policy and programs of the
bank have been designed to cover all segments of rural population whether skilled or unskilled
such as farmers, landless, laborers, women, unemployment educated and vocational trained
youths, weavers, and other rural dwellers and artisan. A good number of micro credit programs
have been launched for poverty reduction sponsored by the bank on its own and in collaboration
with local and foreign agencies. Emphasize has been given on entrepreneurship development and
Gender Equality in the credit programs. Besides, the bank has also given emphasis on agro-based
industries. Most of the rural and micro credit programs are collateral free. Interest has been fixed
up at 10%. To provide co-operation and necessary counseling to the rural entrepreneurs, bank
has opened “Micro Enterprise Wing” at Head Office, Regional Office and branch level.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
TYPES OF LOAN
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
LOAN PRODUCTS
1. Continuous Loan:
2. Demand Loan:
Loan general
Demand loan against ship breaking
Payment against documents (pad)
Loan against import merchandise (LIM)
Loan against trust receipt (LTR)
Forced loan
Packing credit
Secured over draft against cash incentives
Foreign documentary bills purchased (FDBP)
Local documentary bills purchased (LDBP)
Festival business loan
3. Term Loan
Project loan
Transport loan
House building loan
Small business loan
Consumer finance loan
Lease finance
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Personal loan
SUBSTANDAR
LOAN TYPE UNCLASSIFIE DOUBTFUL BAD
D
D (MONTH) (MONTH) (MONTH)
(MONTH)
Continues Loan Expiry up to 5
6 to 8 month 9 to 11 month 12 month +
Demand Loan month
Term Loan Up
0 to 5 month 6 to 11 month 12 to 17 month 18 month +
to 5 years
Term Loan
more then 5 0 to 11 month 12 to 17 month 18 to 23 month 24 month +
years
Micro Credit 0 to 11 month 12 to 13 month 36 to 59 moth 60 month+
Rural 06.00
Term Deposits:
DPS 15.00
SOD (FO)
Advance is granted to a client against financial obligations. The security of advance is granted to
the person to whom the instrument belongs. The discharged instrument is surrendered to the
bank along with a letter signed by holder/holders. The bank’s lien is prominently noted on the
face of the instrument under the signature of an authorized bank official.
Interest rate is 13% to 15%.
SOD (G)
Granted against the work order of government departments, corporation’s autonomous bodies
and reported multinational private organization. To arrive at logical decision, the client’s
managerial capability, equity strength, nature of scheduled work is to be judged. Disbursement is
made after completion of documentation formalities, besides usual charge, documents like a
notarized irrevocable power of attorney to collect the bills from the concerned authority and a
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
letter from the concerned authority confirming direct payment to the bank is also obtained. The
work is strictly monitored to review the progress at each interval.
Interest rate is 13% to 15%
Loan (general)
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
JBL considers the loans, which are sanctioned for more than one year as loan (g). Under this
facility, an enterprise of financed from the stating to its finishing, i.e. from installment to its
production. JBL offers this facility only to big industries.
Working Credit
Loans allowed to the manufacturing unit to meet their working capital requirement, irrespective
of their size big, medium or large fall under the category.
Staff Loan
Bank official from senior officer and above is eligible for this loan. The maximum amount
disbursed is Tk. 50,000/- for a period of 2 years.
This loan is provided against 100% cash collateral, besides; the land & building are also
mortgaged with the bank. Interest rate is 17% p.a.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
This loan is offered for renovation and modernization of the house/building/flat which are
acquired by inheritably or purchasing and other ways to make the properties liable and durable.
Interest rate is 14%
This loan is provided to fixed salaried persons in various organizations to meet any emergency
cash needs at various events- treatment/operations of critical disease, matrimonial, maternity
expenditure etc. Interest rate is 10% p.a. and maximum credit ceiling is Tk1, 00,000/-
Advances allowed for retirement of shipping documents and release of goods imported through
L/C taking effective control over the goods by pledge fall under this type of advance, when the
importer failed to pay the amount payable to the exporter against import L/C, than JBL gives
loan against imported merchandise to the importer. The importer will bear all the expenses i.e.
the godown charge, insurance fees, etc. and the ownership of the goods is retaining to the bank.
Interest rate is 16%
Investment allowed for retirement of shipping documents and release of goods imported through
L/C fall under this heard. The goods are handed over to the importer under trust with the
arrangement that sale proceeds should be deposited to liquidate the investments within a given
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
period. This is also a temporary investment connected with import and knows as post-import
finance and falls under the category "Commercial Lending".
Interest rate is 16%
This facility originates payment of Import bills on lodgment of CLEAN shipping documents
received from FOREIGN correspondent against Letter of Credit opened on behalf of the
customers. This is an obligation which the bank shall extend strictly on the merit of shipping
document and which must conform to the terms & conditions of LC.
Payment made against documents representing sell of goods to local export oriented industries,
which are deemed as exports, and which are deemed as exports, and which are dominated in
local currency/foreign currency falls under this head. The bill of exchange is held as the primary
security. The client submits the stance bill and the bank discounts it. This temporarily liability is
adjustable from the proceeds off the bill.
Interest rate is 10%
Loan against other securities is a 100% secured advance, which requires no sanction from the
Head Officer. It is sanctioned by marketing lien of FDR, ICB Unit Certificate.
Interest rate is16%
Heir Purchase
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Heir Purchase is a type of installment investment under which the Purchaser agrees to taka the
goods on hire at a stated rental, which is inclusive of the repayment of principal as well as profit
for adjustment of the investment within a specified period.
Payment made through purchase of inland bills/cheques to meet urgent requirement of the
customer falls under this type of investment facility. This temporary investment is adjustable
from the proceeds of bills/cheques purchased for collection. It falls under he category
"Commercial Landing"
Payment made to customer through Purchase of Foreign Currency Cheques/Drafts fall under this
head. This temporary investment is adjustable from the proceeds of the cheque/draft. Foreign
Exchange Department deals with Letter of credit (L/C) operation and foreign remittance. L/C
operation divided into import operation, export operation and inland trade. Janata Bank offers
two types of credit facilities to its customers. Such as:
Funded Credit and
Non Funded Credit
Funded Credit
The credit facility in which the fund of the Bank is directly invested is known as funded
credit. Such as cash credit, secured overdraft etc.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
The credit facilities in Bank’s funds are not directly invested are known as non funded
credit such as –Letter Of Credit (L/C), Guarantee etc.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
2. Cyber Café loan: This type of loan is given to the trained youth in computer technology in
order to create employment opportunity for the unemployed trained youth and expansion of
information business in the country. Up to tk. 300000, no collateral is required. It is given
through personal guarantee at 10%.
3. Doctor’s Loan: Doctor Credit scheme is designed to facilitate financing to fresh medical
graduates and established physicians to acquire medical equipments and set up clinics and
hospitals and to create employment opportunity of Doctor’s possessing certificate. Interest rate is
10%.
4. Small business development loan scheme: This scheme has been evolved especially
for small shopkeepers who need credit facility for their business. This credit facility is given to
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
the small business by third party guarantee that is acceptable to the bank at 11% interest rate. It is
to be repaid in 5 years in 60 monthly installments in case of term loan or 1 year in working
capital. Besides, bank also extends credit facilities for the goat farming, seed development
program, forestry/horticulture Nursery, flower plantation & garden, handicapped/disable people
to make them self-reliant
2. Consumer Credit Scheme: Consumer Credit Scheme is related to relatively new field of
collateral free finance of the Bank. People with limited income can avail of this credit facility
to buy household goods including computer and other consumer durables. Interest rate is 12%
that is repaid between 1 and 2 years.
3. Personal Loan Scheme: Personal Loan Scheme has been introduced to extend credit facilities
to cater to the credit needs of low and medium income group for any purpose. Government and
semi-government officials, employees of autonomous bodies, banks and other financial
organizations, multinational companies, reputed private organizations and teachers of recognized
public and private schools, collages and universities are eligible for the loan facilities.
4. Financing in IT Sectors: Today, we are living in the age of information that is Internet. To
accelerate the growth of information and expanding IT business in our country and to attract
young energetic in IT professions JANATA BANK has launched a new credit scheme titled
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
“Financing Computer Software Development & Data Export.” The maximum loan amount is
take. 10 million, with debt to equity ratio being 80:20. The rate of interest is 10%. But anybody
with export market exposure can get the benefit at 9% interest rate. The main feature of this
scheme is to set up industrial based IT projects for development of software for data export. No
collateral is required. if anyone wants to show interest to provide collateral security, they will be
given priority.
5. Car Loan Scheme: Car Loan Scheme has been introduced to enable middle-income people to
purchase Cars/SUVs/Jeeps. Governments and semi-government officials, employees of
autonomous bodies, banks and other financial organizations, multinational companies, reputed
private organizations, teachers of recognized public and private universities and businessmen are
eligible for the loan facilities.
7. Financing of Industries: Janata Bank Limited entrusted with the responsibility of developing
industries within the frame work of Industrial policy of the Government of Bangladesh and credit
norms of Bangladesh Bank as well as by the Investment Board. If the project is managerially,
marketing Pont of view, technically, commercially and financially viable, then Janata Bank
Limited finances the project. Sponsors/companies having prior experience in the related field are
given priority.
Loan Limit: Janata Bank Limited may be financed up to Tk. 129.60 million in single project a
year. But if any project required above the limit, the project may be financed under
consortium/syndication arrangement with other financial institutions.
Rate of Interest: Rate of interest of project loan ranges from 11%-13%. Working capital rate
of interest is 12% to 13.50% and with that in export oriented industries ranges from 7% to 14%
(changeable).
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Debt Equity Ratio: Normally debt equity ratio is 50:50. But higher equity ratio sharing is
given preference. Above all, Bankers/Customers relation is also considered in fixing debt equity
ratio.
Repayment Mode and Period: 5 years to 10 years with 6-24 months grace period
inclusive of construction period. Project loan is repayable by half yearly installment. Working
capital loan and export credit are sanctioned for 1 (one) year and they are renewable every year.
Security: The project land, building, machineries and others i.e. project assets are considered as
primary security against term/project loan. But if the project is to be set up on rented premises,
collateral securities is obtained obtained minimum 1.3 times of project loan.
8. Ready Cash: Janata Bank Limited has entered into an agreement with American
International Investment (AII) to provide financial plastic card services to Janata Bank
Limited’s clients. This product is a "Debit Card" called the Ready Cash. Currently, the Ready
Cash system is operating in Dhaka and will soon be expanded to other urban areas of
Bangladesh. Cardholder’s primary benefits are Safety, Shopping at a wide merchant network,
Payment of Utility Bills, flexible saving plan and the convenience of not having to carry cash. As
the only micro-processor chip based debit card available in Bangladesh for financial payment. It
combines the most desirable aspects of the credit card, together with the advantages of the Debit
or ATM card. It is the first step that most Bangladeshi citizens will take on the path to a cashless
economy. Ready Cash is a debit card as it allows the cardholder to spend no more money than
he/she has in his/her Bank account – unless a credit line Page 30has been extended. It increases
the consumption base and allows the cardholder to establish a credit history. For these and many
other reasons, the Ready Cash card is the fastest growing system in Bangladesh.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
9.Financing in SME Sector: From the very inception of Industrial credit financing of
Janata Bank (Currently Janata Bank Limited) SME division has sanctioned term loan in small
and medium industries sector in 4535 projects of taka 941.36 crore. Among which taka 548.69
crore has been disbursed against 4310 projects. Outstanding as 31.12.2007 is taka 446.12 crore
and recovery of loan is 70%.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
INTEREST RATE
When a borrower approaches to JBL for a loan, he or she is required to fulfill the following
criteria: He or she has to be a client of the bank. He or she needs to apply properly describing the
purpose of the loan amount needed & his/her capacity of repayment.
Branch Level
About About Evaluation
Client Project
Usual Legal
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
BANK GUARANTEE
Suppose one party get a project or construction work then employer may want guarantee. This
guarantee is required because whether party can give financial support to finish the whole work
or not. Bank will give such guarantee against their client it is also called contingent liability.
There are three type of bank guarantee:
Bank Guarantee
Bid Bond
Performance
Advance payment
Bid bond: This type of BG is issued only for tender.
Performance guarantee: Depending on the reliability of the client’s transaction bank will
sanction guarantee.
Advance payment guarantee (APG): It may be happened that one party doesn’t complete their
work within the fixed time. And this client already issued a BC from bank. In this circumstances
party may request advance payment from their employer. If bank sanction APG against that
party employer may give advance payment to them. This type of loan is sanctioned only few
reliable parties.
Requirements of the clients: Client must have SB/CD a/c in that bank.
Interest and other charges: No interest is charged for BC. Bank charge commission @ 0.5%
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
over the total amount. Quarter and VAT (commission @15%) and stamp cost.
Security: After getting approval of the BC a margin amount will be transfer from parties CD/SB
a/c as security. At the time of issuing BC a liability will be created to the party a/c. The liability
amount is equal to the amount they are showing as BG.Counter guarantee: Bank will take a
counter guarantee document from the party as a security. By this way bank will receive
guarantee form the party.
Discretionary power: BC will be sanctioned from the Head Office.
Returning procedure: After finishing the work party will return the BC to the bank. Bank will
reverse the liability and return margin to party a/c.
The following procedure is applicable for giving advance to the customer. These are:
A. Duly fill-up first information sheet
B. Application for Investment
C. Collecting CIB report from Bangladesh Bank
D. Making Investment proposal
E. Project appraisal
F. Head office approval
G. Sanction letter
H. Documentation
I. Charges on Securities
J. Recovery
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Limit sanction
Credit report
Legal opinion
Memorandum of article
Trade license
Copy of title deeds
Tax clearance certificate
If the officer thinks that the project is feasible then he will prepare a proposal. JBL prepares the
proposal in a specific form called Investment proposal. It contains following relevant
information:
Borrower,
Date of establishment, constitution,
Main sponsor/director with background,
Capital structure, address,
Account opening date, introduced by type of business, particulars of previous sanctions,
Security (existing and proposed),
Movement of accounts,
Components on the conduct of the account,
Details of deposit, liabilities of allied concerns, liabilities with other Banks,
CIB report,
Rated capacity of the project (item wise),
Production/purchase during the period,
Sales during the period,
Earning received for the period,
E. Project Appraisal:
It is the pre-investment analysis done by the officer before approval of the project. Project
appraisal in the Banking sector is needed for the following reasons:
To justify the soundness of an investment,
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
The Head Office (HO) mainly checks the technical, commercial and financial viability of the
project. For others HO is dependent on branch’s information. But when the investment size is
big, then the HO verifies the authenticity of information physically.
F. Head Office Approval: Upon receipt of the Investment proposal from the branch, the Head
Office aging appraises the project. If it seems to be a viable one, the HO sends it to the Board of
Directors for the approval of the Investment. The Board of Directors (BOD) considers the
proposal and takes decision whether to approve the Investment or not. If the BOD approves the
Investment, the HO sends the approval to the concerned branch.
The respective officer of Head Office appraises the project by preparing a summary named “Top
Sheet” or “Executive Summary”. Then he sends it to the Head Office Credit Division for the
approval of the Loan. The Head Office Credit Division considers the proposal and takes decision
whether to approve the Investment or not. If the committee approves the Investment, the HO
sends the approval to the concerned branch with some conditions. These are like:
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
All other terms and conditions, as per policy and practice of the Bank for such advance to
safeguard the Banker’s interest shall also be applicable for this sanction also.
Bank may change/alter/cancel any clause (s) of the sanction without assigning any reason
whatsoever and that shall be binding upon the client unconditionally.
Branch shall not exceed the sanctioned limit.
G. Sanction Letter
After getting the approval of the HO the branch issues sanction letter to the borrower. A sanction
letter contains the following particulars amongst other details:
Name of borrower
Facility allowed
Purpose
Rate of interest
Period of the Investment and mode of adjustment
Security
Others terms and condition
H. Documentation
If the borrower accepts the sanction letter, the Documentation starts. Documentation is a written
statement of fact evidencing certain transactions covering the legal aspects duly signed by the
authorized persons having the legal status. Following are the most common documents used by
the JBL for sanctioning different kinds of Investment:
Joint Promissory Note
Letter of Arrangement
Letter of Disbursement
Letter of Installment
Letter of Continuity
Trust Receipt
Counter Guarantee
Stock Report
Letter of Lien
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Status Report
Letter of Hypothecation
Letter of Guarantee
Documents Relating to Mortgage
I. Charges on Securities
Hypothecation: In case of hypothecation the possession and the ownership of the goods both
rest the borrower. The borrower to the Banker creates an equitable charge on the security. The
borrower does this by executing a document known as Agreement of Hypothecation in favor of
the lending Bank. .
Mortgage: According to section (58) of the Transfer of Property Act, 1882 mortgage is the
transfer of an interest in specific immovable property for the purpose of securing the payment of
money advanced or to be advanced by way of loan, existing or future debt or the performance of
an engagement which may give rise to a pecuniary liability. In this case the mortgagor dose not
transfer the ownership of the specific immovable property to the mortgagee only transfers some
of his rights as an owner.
Lien: Lien is the right of the Banker to retain goods of the borrower until the loan is repaid. The
Banker’s lien is general lien. A Banker can retain all securities in his possession till all claims
against the concern person are satisfied.
Assignment
Assignment means transfer of any existing or future right, property or debt by one person to
another person. The person who assigns the property is called assignor and the person whom it is
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Set-off
Set-off means the total or partial merging of a claim of one person against another in a counter
claim by the latter against the former. Set-off arises when a debtor or his creditor wishes to arrive
at the net figure owing between them when separate accounts or debt are involved.
Interest on sub-standard and doubtful loan accounts should be credited to “Interest Suspense
Account” instead of crediting the same to the interest income account.
Calculation of interest on Bad/loss loan accounts should be deferred instead of calculating the
same on those accounts.
If there is any recovery on the above accounts that recovery/ portion of recovery will be treated
as interest recovery, not principal recovery. After adjustment of interest due, principal portion of
respective loan account will be adjusted later on. Cost of application form and processing fee
will be credited to bank’s income A/c “Service and other charges”.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
All financial Obligation (FDR, DPS, SPS, All other deposit, SP, WEDB)-100%
There are some limitations in the advance section of this bank. Among them the major
limitations are-
Lack of good party.
Party characteristics are not good all time
Party all time not keep their word
Some time pressure from top level though the party condition is not good.
Here there is lack of enough loan scheme that are effective now a days.
Many old payment of loan is due, that creates pressure now.
Lack of information about old loan, that creates problems to continue the case of default
loan.
Lack of proper docomentation about loan.
Loan Interest rate is very competitive.
Lack of Technological advantage
Lack of promotional activities about loan product.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
It is the duty of the recovery department of the Bank to recover the landed fund within the
stipulated time and if the borrower fails to repay the money within the said period Bank will
declare him as a defaulter and recover the fund by selling the securities given by the borrower or
by freezing his account or make a suit against him.
The total outstanding Loans and advances of Janata Bank from 2005 to 2009 are given below:
Tk In Million
Particulars 2007 2008 2009 2010 2011
Amounts 124467 138493 121200 144678 166359
Graphical representation:
Comment: In the above figure we see that the total Loan & advances of Janata Bank from 2007
to 2011 is increasing trend that indicates better performance in providing Loan & advances. In
the total Loan & advances of Janata 25% to 30% Loan is Industrial sector Loan. Industrial sector
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
of Janata Bank consists of Jute industries, Tannery Industries, Textile Industries, Agro Industries
and Industrial credit etc.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Graphical Presentation:
Comment: In the above figure and graph we see that the percentage of Loans in the Textile
Ind. has decreased from 2%.Because of the high Interest rate. On the other hand Janata bank ltd
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
loans process need long time. On the other hand, the flow of Loans and advances increased in
case of import credit, Industrial Credit and Rural, ME&SP Financing sectors.
Comments
From the table and graph, we see that the flow of Loans and advances of Janata Bank is showing
an increasing trend from 2008 to 2011. It indicates a better performance in extending credit
facilities. Bank disburses Loans more in Dhaka region than other regions. And loans Recovered
in avg.35%.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Loan Disbursement, Recovery & Classification of Industrial sector of Janata Bank Ltd. From
2008 to 2011 according to various sectors wise is given below:
Textile Industry
(Figure in crore)
Year Loan Disbursement Classified Recovery
2011 443.21 217.17 118.51
2010 439.60 211.16 112.68
2009 369.95 141.78 130.15
2008 372.72 133.52 101.16
Graphical representation
Comment:
In the above figure we see that the Loan disbursement on industrial credit of Janata bank is
increasing at a decreasing rate from 2008 to2011.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Jute Industry
(Figure in crore)
Comment:
In the above figure we see that the Loan recovery on industrial credit of Janata bank is upward
increasing rate from 2008 to 2011, which indicates better performance in industrial Loan
recovery. The main reason of this better performance of Janata bank is that the bank uses LRA
format before providing industrial Loan.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Comment: In 2011 there is no bad loan loss. Rural, Micro and Special Program recover at most
all loans.
Debt which is considered doubtful & bad of Janata Bank from 2009 to 2011 is given below:
(Figure in crore)
Year 2011 2010 2009
Comment:
In the above figure we see that the Debt that is considered doubtful & bad of Janata Bank on
total Loan disbursement from 2008 to 2011.There is no doubtful & bad loan in 2011,. So, it is
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
clear to us due to use of LRA format in industrial credit default risk is less and recovery rate is
well but in the other sector’s recovery is good enough.
Financial Statement
Financial spreadsheet provides a quick method of assessing business trends and efficiency.
Assess the borrower’s ability to repay
Realistically show business tends
Allow comparisons to be made within industry
Borrowers that provide Financial Statement are more likely to be good borrowers.
Lending Risk Analysis (LRA) Lending risk analysis (LRA) constitutes an important set of
activities that has been prescribed for minimizing and averting risk in funds in business of local
Banks. It was identified by the experts and Banks that high risk involved in providing loan to a
particular borrower is the main reason for failing to recover the Bank’s money and the issue of
risk analysis remains as one of the main factors in determining the status of investment in terms
of recovery. The LRA forms describe how to assess the risk that the Bank does not fully recover
an Investment. It is a systematic and structured way of assessing lending risk.
Credit Information Bureau (CIB) Due to the irregular and insufficient flow of credit
information into the Banking system the proportion of classified loan in relation to the total
credit is very high. This proportion of classified loan generated bad influence in the Banking
sector. In order to eliminate the bad culture and to equip the Banks with proper credit
information for loan application processing, proposal for creation of Credit Information Bureau
(CIB) was put forward by different comities and groups such as National Commission for
Money, Banking and Credit, 1986, the World Bank Report, 1987 and Financial Sectors Task
Force Reports, 1990. In the backdrop of the above proposal Bangladesh Bank approved the CIB
in 1992.The main objectives of the CIB are to collect all shorts of information in respect of the
borrowers (having outstanding balance of Tk. 10 lac and above) from the scheduled Banks, and
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
other non Banking financial institutions and creation of computer database in order to feed back
the same information to the Banks for quick processing of new loan applications, rescheduling
etc. and preparation of various reports for MIS purposes to be used in Bangladesh Bank and
Ministry concerned.
Recovery procedure of Janata Bank is the ultimate combination of time, effort of money. It
follows four procedural steps to recover the lending amount, which is joint effort of Bank,
society and legal institutions, which are shown below:
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
A. Safety
Janata Bank exercises the lending function only when it is safe and the risk factor is adequately
mitigated and covered. Safety depends upon:
The security offered by the borrower.
The repaying capacity and willingness of the borrower is to repay the advance.
B. Liquidity
The liability of a Bank is repayable of demand or at a short notice. So the Bank has to maintain
its liquidity at a sufficient level. Investment on building, plant, machinery, land etc. cannot be
recovered quickly, so it is less liquid.
C. Profitability
Profit is needed to pay interest to depositors, depreciation, and maintenance, declare dividend to
share holders, provide or reserve against bad and doubtful debts etc. so like all other Banks
Janata Bank also disburse advances to earn profit.
D. Security
To ensure safety of advances, Banks takes different types of securities like MTDR,
Sanchaypatra, land, work order etc. Banker should ensure that the securities are adequate,
marketable and free from encumbrances.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
DIVERSIFICATION IF RISKS
It is very risky for a bank to invest all its assets into a particular sector or a single borrower or to
one particular region. If somehow the business of that sector or area or borrower collapses, the
bank may fall in a critical situation. So it is better to invest in different sectors/borrowers and
spread over the country. That’s why Janata Bank invests its fund in various sectors.
LOAN CLASSIFICATION
Loan classification attempts to categorize the debt information in a systematic manner. Loan
classification is defined in terms of degree of risk associated with loans. Classification of loans
mean and include only such assets of the balance sheet of a bank which do not yield interest
income and which have remained past due for some quarters. Loans are generally categorized in
two types
Loan
Classified Loan
Unclassified Loan
Classified loan: If any continuous credit is not adjusted/ renewed within expiry date, the loan
will be treated as classified/ irregular loan from the next day of the expiry date. Loans are
classified which are judge to have a reduced chance of repayment. Classified loan can be three
types:
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Classified loan
Substandard
Doubtful
Bad/ loss
Substandard: If the loan unadjusted for six months or more but less than nine months, the loan
will be treated as “substandard”.
Doubtful: For nine months and above but less than twelve months the loan will be treated as
“doubtful”.
Bad: If the period is twelve months or more, the loan will be classified as “bad”. The above time
frame is applicable in respect of demand loan also.
Unclassified loan: Unclassified loan are those which are repay regularly. Objectives of loan
classification:
Find out net worth/ adjust capital of a bank
Put the bank on sound footing in order to develop sound banking practice in Bangladesh.
Loan Provisioning:
A certain amount of money is kept for the purpose of provisioning. This percentage is set
following Bangladesh Bank rules.
LOAN TYPE UC SS DF BL
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
Basis for loan classification: All loans and advances are classified on the basis of two criteria:
Qualitative judgment criteria
Objective criteria
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
LOAN MONITORING
Investment monitoring implies that the checking of the pattern of use of the disbursed fund to
ensure whether it is used for the right purpose or not. It includes a reporting system and
communication arrangement between the borrower and the lending institution and within
department, appraisal, disbursement, recoveries, follow-up etc.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
PROBLEMS IDENTIFIED
While doing the internship in the Janata Bank Ltd. Corporate Branch, some findings were found
those are completely personal views for this report.
1. Janata Bank Limited finance up to Tk. 129.60 million in single project per year. Where some
other banks provide more than Janata Bank Ltd. For this low investment in projects they
loose some of their clients.
2. In corporate branch, sometimes small loans are not provided to small investors, for that
reason this bank loose those small investors.
3. Janata Bank Ltd. Charges high interest rate on loans which hinders customers to take loan.
4. The number of officers in lone & advance department is insufficient to provide service to
huge number of customers of Corporate Branch Janata Bank Ltd.
5. In most of the loan disbursement is centrally controlled from the Head Office, Which
sometime creates problem for the branch in choosing the right client.
6. The credit proposal evaluation process is lengthy .Therefore, sometimes valuable clients are
lost.
7. Small range of products offered by Janata Bank Ltd, Corporate Branch is another problem in
diversifying its loan risk.
8. Before sanctioning loan, sometimes CIB report is not obtain from Bangladesh Bank timely.
9. The website of Janata Bank Ltd.dose not contains all required information about loan and
advance.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
RECOMMENDATIONS
1. Janata Bank Ltd. should increase their finance on different projects to achieve more clients.
2. Janata Bank Ltd. should provide more small loans in corporate branch, so that they can
attract small investors.
3. Janata Bank Ltd. Should decrease interest rate on loans to attract customer’s attention to take
loan.
4. The loan & advance department needs to recruit more expert people to provide good
customer services in Corporate Branch.
6. The credit proposal evaluation process should be shortened so that valuable customer is not
lost.
7. Janata Bank Ltd. Should increases their loan products to compete in the market.
8. Janata Bank Ltd. Can give attention to the foreign exchange and remittance services to
maximize profit.
9. The website of the Bank should be more informative that customers get the all information about the
different activities and facilities of the Bank.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
CONCLUSION
Janata Bank Limited (JBL) is serving the market with almost full range of services. As the
number of branches implies, still Bank has limited operation in our country, but it should also be
noted that within the next few years from its establishment, no bank could make as good
standing as JBL has now. While go through the different reports it’s found that. Authorized and
paid up capital, reserve fund, Savings, Loans and advances. Loan Management, investment
foreign trade, treasury activities, capital market activities, no. of Branches! Dividend Good
corporate governance, compliance of the regulations provided by Security and Exchange
commission etc. are moving towards a highly positive trend at the satisfactory level. The Bank is
run by a group of professionals who are well organized and committed to the bank. Now it is
gradually moving towards automation and which will not allow any sort of discrepancies. Bank
now aggressively looking and establishing Foreign partners at abroad, to make easier and shorter
the time for the remit of NRB. All the above implies that they are successful in gaining the trust
of the people and business entities of our country.
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An analysis of Loan Disbursement & Recovery System of Janata Bank Ltd.
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