Cisco UCS C220 M5 Server Installation and Service Guide

First Published: 2017-07-14

Last Modified: 2018-12-11

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 CHAPTER 1
Overview
• Overview, on page 1
• External Features, on page 1
• Serviceable Component Locations, on page 4
• Summary of Server Features, on page 6

Overview
The server is orderable in different versions, each with a different front panel/drive-backplane configuration.
• Cisco UCS C220 M5 (UCSC-220-M5SX)—Small form-factor (SFF) drives, with 10-drive backplane.
Supports up to 10 2.5-inch SAS/SATA drives. Drive bays 1 and 2 support NVMe SSDs.
• Cisco UCS C220 M5 (UCSC-220-M5SN)—SFF drives, with 10-drive backplane. Supports up to 10
2.5-inch NVMe-only SSDs.
• Cisco UCS C220 M5 (UCSC-220-M5L)—Large form-factor (LFF) drives, with four-drive backplane.
Supports up to four 3.5-inch SAS/SATA drives. Drive bays 1 and 2 support NVMe SSDs. A size-converter
drive sled is required to hold 2.5-inch SSDs.

External Features
This topic shows the external features of the server versions.

Cisco UCS C220 M5 Server (SFF Drives) Front Panel Features

The following figure shows the front panel features of the small form-factor drive versions of the server.
For definitions of LED states, see Front-Panel LEDs, on page 27.

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 Overview
External Features

Figure 1: Cisco UCS C220 M5 Server (SFF Drives) Front Panel

1 Drive bays 1 – 10 support SAS/SATA hard disk 7 Fan status LED

drives (HDDs) and solid state drives (SSDs)

2 • UCSC-220-M5SX: Drive bays 1 and 2 8 Network link activity LED

support NVMe PCIe SSDs.
• UCSC-220-M5SN: Drive bays 1 – 10 support
only NVMe PCIe SSDs.

3 Power button/power status LED 9 Temperature status LED

4 Unit identification button/LED 10 Pull-out asset tag

5 System status LED 11 KVM connector

(used with KVM cable that provides one DB-15
VGA, one DB-9 serial, and two USB connectors)

6 Power supply status LED -

Cisco UCS C220 M5 Server (LFF Drives) Front Panel Features

The following figure shows the front panel features of the large form-factor drive version of the server.
For definitions of LED states, see Front-Panel LEDs, on page 27.

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 Overview
External Features

Figure 2: Cisco UCS C220 M5 Server (LFF Drives) Front Panel

1 Drive bays 1 – 4 support SAS/SATA HDDs and 7 Temperature status LED

SSDs

2 Drive bays 1 and 2 support NVMe PCIe SSDs. 8 Power supply status LED
A size-converter drive sled is required if 2.5-inch
SSDs are used.

3 Power button/power status LED 9 Network link activity LED

4 Unit identification button/LED 10 KVM connector

(used with KVM cable that provides one DB-15
VGA, one DB-9 serial, and two USB connectors)

5 System health LED 11 Pull-out asset tag

6 Fan status LED -

Cisco UCS C220 M5 Server Rear Panel Features

The rear panel features are the same for all versions of the server.
For definitions of LED states, see Rear-Panel LEDs, on page 30.

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 Overview
Serviceable Component Locations

Figure 3: Cisco UCS C220 M5 Server Rear Panel

1 Modular LAN-on-motherboard (mLOM) card bay 7 Rear unit identification button/LED

(x16 PCIe lane)

2 USB 3.0 ports (two) 8 Power supplies (two, redundant as 1+1)

3 Dual 1-Gb/10-Gb Ethernet ports (LAN1 and 9 PCIe riser 2/slot 2 (x16 lane)
LAN2)
Includes PCIe cable connectors for front-loading
The dual LAN ports can support 1 Gbps and 10 NVMe SSDs (x8 lane)
Gbps, depending on the link partner capability.

4 VGA video port (DB-15 connector) 10 PCIe riser 1/slot 1 (x16 lane)

5 1-Gb Ethernet dedicated management port 11 Threaded holes for dual-hole grounding lug

6 Serial port (RJ-45 connector) -

Serviceable Component Locations

This topic shows the locations of the field-replaceable components and service-related items. The view in the
following figure shows the server with the top cover removed.

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 Overview
Serviceable Component Locations

Figure 4: Cisco UCS C220 M5 Server, Serviceable Component Locations

1 Front-loading drive bays 1–10 support SAS/SATA 10 Power supplies (hot-swappable when redundant as
drives. 1+1)
• UCSC-220-M5SX: Drive bays 1 and 2
support NVMe PCIe SSDs.
• UCSC-220-M5SN: Drive bays 1 – 10 support
only NVMe PCIe SSDs.
• UCSC-220-M5L: Drive bays 1 and 2 support
NVMe PCIe SSDs.

2 Cooling fan modules (seven, hot-swappable) 11 Trusted platform module (TPM) socket on
motherboard (not visible in this view)

3 Supercap unit mounting bracket (RAID backup) 12 PCIe riser 2/slot 2 (half-height, x16 lane)
Includes PCIe cable connectors for front-loading
NVMe SSDs (x8 lane)

4 DIMM sockets on motherboard (12 per CPU) 13 PCIe riser 1/slot 1 (full-height, x16 lane)
Includes socket for Micro-SD card

5 CPUs and heatsinks (up to two) 14 Modular LOM (mLOM) card bay on chassis floor
(x16 PCIe lane), not visible in this view

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 Overview
Summary of Server Features

6 Mini storage module socket 15 Modular RAID (mRAID) riser, can optionally be a
riser that supports either:
Supports either an SD card module with two SD
card slots; or an M.2 module with two NVMe or • Hardware RAID controller card
SATA M.2 SSD slots.
• Interposer card for embedded SATA RAID

7 Chassis intrusion switch (optional) 16 PCIe cable connectors for front-loading NVMe SSDs
on PCIe riser 2

8 Internal USB 3.0 port on motherboard 17 Micro-SD card socket on PCIe riser 1

9 RTC battery, vertical socket -

The Technical Specifications Sheets for all versions of this server, which include supported component part
numbers, are at Cisco UCS Servers Technical Specifications Sheets (scroll down to Technical Specifications).

Summary of Server Features

The following table lists a summary of server features.

Feature Description

Chassis One rack-unit (1RU) chassis

Central Processor Up to two CPUs from the Intel Xeon Processor Scalable Family.
This includes CPUs from the following series:
• Intel Xeon Bronze 3XXX Processors
• Intel Xeon Silver 4XXX Processors
• Intel Xeon Gold 5XXX Processors
• Intel Xeon Gold 6XXX Processors
• Intel Xeon Platinum 8XXX Processors

Memory 24 DDR4 DIMM sockets on the motherboard (12 each CPU)

Multi-bit error protection Multi-bit error protection is supported

Baseboard management BMC, running Cisco Integrated Management Controller (Cisco

IMC) firmware.
Depending on your Cisco IMC settings, Cisco IMC can be
accessed through the 1-Gb dedicated management port, the
1-Gb/10-Gb Ethernet LAN ports, or a Cisco virtual interface card.

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 Overview
Summary of Server Features

Feature Description

Network and management I/O Rear panel:

• One 1-Gb Ethernet dedicated management port (RJ-45
connector)
• Two 1-Gb/10-Gb BASE-T Ethernet LAN ports (RJ-45
connectors)
The dual LAN ports can support 1 Gbps and 10 Gbps,
depending on the link partner capability.
• One RS-232 serial port (RJ-45 connector)
• One VGA video connector port (DB-15 connector)
• Two USB 3.0 ports

Front panel:
• One front-panel keyboard/video/mouse (KVM) connector
that is used with the KVM cable, which provides two USB
2.0, one VGA, and one DB-9 serial connector.

Modular LOM One dedicated socket (x16 PCIe lane) that can be used to add an
mLOM card for additional rear-panel connectivity.

WoL The two 1-Gb/10-Gb BASE-T Ethernet LAN ports support the
wake-on-LAN (WoL) standard.

Power Two power supplies, redundant as 1+1:

• AC power supplies 770 W AC each
• AC power supplies 1050 W AC each
• AC power supplies 1600 W AC each
• DC power supplies 1050 W DC each

Do not mix power supply types or wattages in the server.

ACPI The advanced configuration and power interface (ACPI) 4.0

standard is supported.

Cooling Seven hot-swappable fan modules for front-to-rear cooling.

PCIe I/O Two horizontal PCIe expansion slots on a PCIe riser assembly.
See PCIe Slot Specifications, on page 77 for specifications of the
slots.

InfiniBand The PCIe bus slots in this server support the InfiniBand
architecture.

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 Overview
Summary of Server Features

Feature Description

Storage, front-panel The server is orderable in three different versions, each with a
different front panel/drive-backplane configuration.
• Cisco UCS C220 M5 (UCSC-220-M5SX)—Small
form-factor (SFF) drives, with 10-drive backplane. Supports
up to 10 2.5-inch SAS/SATA drives. Drive bays 1 and 2
support NVMe SSDs.
• Cisco UCS C220 M5 (UCSC-220-M5SN)—SFF drives, with
10-drive backplane. Supports up to 10 2.5-inch NVMe-only
SSDs in drive bays 1-10.
• Cisco UCS C220 M5 (UCSC-220-M5L)—Large form-factor
(LFF) drives, with four-drive backplane. Supports up to four
3.5-inch SAS/SATA drives. Drive bays 1 and 2 support
NVMe SSDs. A size-converter drive sled is required to hold
2.5-inch SSDs.

Storage, internal The server has these internal storage options:

• One USB port on the motherboard.
• Mini-storage module socket, optionally with either:
• SD card module. Supports up to two SD cards.
• M.2 SSD module. Supports either two SATA M.2 SSDs
or two NVMe M.2 SSDs.

• One micro-SD card socket on PCIe riser 1.

Storage management The server has a dedicated internal mRAID riser that supports
one of the following storage-controller options:
• A PCIe-style Cisco modular RAID controller card
(SAS/SATA).
• A PCIe-style interposer card for the server’s embedded
SATA RAID controller.

For a detailed list of storage controller options, see #unique_12.

RAID backup The server has a mounting bracket near the cooling fans for the
supercap unit that is used with the Cisco modular RAID controller
card.

Integrated video Integrated VGA video.

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 CHAPTER 2
Installing the Server
• Preparing for Installation, on page 9
• Installing the Server in a Rack, on page 12
• Initial Server Setup, on page 16
• NIC Mode and NIC Redundancy Settings, on page 21
• Updating the BIOS and Cisco IMC Firmware, on page 22
• Older NAND Flash Not Detectable By Latest Cisco IMC, on page 23
• Accessing the System BIOS, on page 23
• Smart Access Serial, on page 23
• Smart Access USB, on page 24

Preparing for Installation

This section contains the following topics:

Installation Warnings and Guidelines

Note Before you install, operate, or service a server, review the Regulatory Compliance and Safety Information for
Cisco UCS C-Series Servers for important safety information.

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071

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 Installing the Server
Installation Warnings and Guidelines

Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of: 35° C (95° F).
Statement 1047

Warning The plug-socket combination must be accessible at all times, because it serves as the main disconnecting
device.
Statement 1019

Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 250 V, 15 A.
Statement 1005

Warning Installation of the equipment must comply with local and national electrical codes.
Statement 1074

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed
only through the use of a special tool, lock, and key, or other means of security.
Statement 1017

Caution To ensure proper airflow it is necessary to rack the servers using rail kits. Physically placing the units on top
of one another or “stacking” without the use of the rail kits blocks the air vents on top of the servers, which
could result in overheating, higher fan speeds, and higher power consumption. We recommend that you mount
your servers on rail kits when you are installing them into the rack because these rails provide the minimal
spacing required between the servers. No additional spacing between the servers is required when you mount
the units using rail kits.

Caution Avoid uninterruptible power supply (UPS) types that use ferroresonant technology. These UPS types can
become unstable with systems such as the Cisco UCS, which can have substantial current draw fluctuations
from fluctuating data traffic patterns.

When you are installing a server, use the following guidelines:

• Plan your site configuration and prepare the site before installing the server. See the Cisco UCS Site
Preparation Guide for the recommended site planning tasks.

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 Installing the Server
Rack Requirements

• Ensure that there is adequate space around the server to allow for accessing the server and for adequate
airflow. The airflow in this server is from front to back.
• Ensure that the air-conditioning meets the thermal requirements listed in the Environmental Specifications,
on page 103.
• Ensure that the cabinet or rack meets the requirements listed in the Rack Requirements, on page 11.
• Ensure that the site power meets the power requirements listed in the Power Specifications, on page 104.
If available, you can use an uninterruptible power supply (UPS) to protect against power failures.

Rack Requirements
The rack must be of the following type:
• A standard 19-in. (48.3-cm) wide, four-post EIA rack, with mounting posts that conform to English
universal hole spacing, per section 1 of ANSI/EIA-310-D-1992.
• The rack-post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or #10-32
UNC when you use the Cisco-supplied slide rails.
• The minimum vertical rack space per server must be one rack unit (RU), equal to 1.75 in. (44.45 mm).

Supported Cisco Slide Rail Kits

The server supports the following rail kit options:
• Cisco part UCSC-RAILB-M4= (ball-bearing slide rail kit)
• Cisco part UCSC-RAILF-M4= (friction slide rail kit)
• Cisco part UCSC-CMAF-M4= (cable management arm)

Rack Installation Tools Required

The slide rails sold by Cisco Systems for this server do not require tools for installation.

Slide Rail and Cable Management Arm Dimensions

The slide rails for this server have an adjustment range of 24 to 36 inches (610 to 914 mm).
The optional cable management arm (CMA) adds additional length requirements:
• The additional distance from the rear of the server to the rear of the CMA is 5.4 inches (137.4 mm).
• The total length of the server including the CMA is 35.2 inches (894 mm).

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 Installing the Server
Installing the Server in a Rack

Installing the Server in a Rack

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.
Statement 1006

Step 1 Attach the inner rails to the sides of the server:

a) Align an inner rail with one side of the server so that the three keyed slots in the rail align with the three pegs on the
side of the server.
b) Set the keyed slots over the pegs, and then slide the rail toward the front to lock it in place on the pegs. The front slot
has a metal clip that locks over the front peg.
c) Install the second inner rail to the opposite side of the server.
Figure 5: Attaching the Inner Rail to the Side of the Server

1 Front of server 2 Locking clip on front of inner rail

Step 2 Open the front securing plate on both slide-rail assemblies. The front end of the slide-rail assembly has a spring-loaded
securing plate that must be open before you can insert the mounting pegs into the rack-post holes.
On the outside of the assembly, push the green-arrow button toward the rear to open the securing plate.

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 Installing the Server
Installing the Server in a Rack

Figure 6: Front Securing Mechanism, Inside of Front End

1 Front mounting pegs 3 Securing plate shown pulled back to the open
position

2 Rack post between mounting pegs and opened -

securing plate

Step 3 Install the outer slide rails into the rack:

a) Align one slide-rail assembly front end with the front rack-post holes that you want to use.
The slide rail front-end wraps around the outside of the rack post and the mounting pegs enter the rack-post holes
from the outside-front.
Note The rack post must be between the mounting pegs and the open securing plate.
b) Push the mounting pegs into the rack-post holes from the outside-front.
c) Press the securing plate release button, marked PUSH. The spring-loaded securing plate closes to lock the pegs in
place.
d) Adjust the slide-rail length, and then push the rear mounting pegs into the corresponding rear rack-post holes. The
slide rail must be level front-to-rear.
The rear mounting pegs enter the rear rack-post holes from the inside of the rack post.
e) Attach the second slide-rail assembly to the opposite side of the rack. Ensure that the two slide-rail assemblies are at
the same height and are level front-to-back.
f) Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops and lock in place.
Step 4 Insert the server into the slide rails:
Caution This server can weigh up to 60 pounds (27 kilograms) when fully loaded with components. We recommend
that you use a minimum of two people or a mechanical lift when lifting the server. Attempting this procedure
alone could result in personal injury or equipment damage.
a) Align the rear ends of the inner rails that are attached to the server sides with the front ends of the empty slide rails
on the rack.
b) Push the inner rails into the slide rails on the rack until they stop at the internal stops.
c) Slide the inner-rail release clip toward the rear on both inner rails, and then continue pushing the server into the rack
until its front slam-latches engage with the rack posts.

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 Installing the Server
Installing the Cable Management Arm (Optional)

Figure 7: Inner-Rail Release Clip

1 Inner-rail release clip 3 Outer slide rail attached to rack post

2 Inner rail attached to server and inserted into -

outer slide rail

Step 5 (Optional) Secure the server in the rack more permanently by using the two screws that are provided with the slide rails.
Perform this step if you plan to move the rack with servers installed.
With the server fully pushed into the slide rails, open a hinged slam latch lever on the front of the server and insert a
screw through the hole that is under the lever. The screw threads into the static part of the rail on the rack post and prevents
the server from being pulled out. Repeat for the opposite slam latch.

Installing the Cable Management Arm (Optional)

Note The cable management arm (CMA) is reversible left-to-right. To reverse the CMA, see Reversing the Cable
Management Arm (Optional), on page 15 before installation.

Step 1 With the server pushed fully into the rack, slide the CMA tab of the CMA arm that is farthest from the server onto the
end of the stationary slide rail that is attached to the rack post. Slide the tab over the end of the rail until it clicks and
locks.

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 Installing the Server
Reversing the Cable Management Arm (Optional)

Figure 8: Attaching the CMA to the Rear Ends of the Slide Rails

1 CMA tab on arm farthest from server attaches 3 CMA tab on width-adjustment slider attaches
to end of stationary outer slide rail. to end of stationary outer slide rail.

2 CMA tab on arm closest to the server attaches 4 Rear of server

to end of inner slide rail attached to server.

Step 2 Slide the CMA tab that is closest to the server over the end of the inner rail that is attached to the server. Slide the tab
over the end of the rail until it clicks and locks
Step 3 Pull out the width-adjustment slider that is at the opposite end of the CMA assembly until it matches the width of your
rack.
Step 4 Slide the CMA tab that is at the end of the width-adjustment slider onto the end of the stationary slide rail that is attached
to the rack post. Slide the tab over the end of the rail until it clicks and locks.
Step 5 Open the hinged flap at the top of each plastic cable guide and route your cables through the cable guides as desired.

Reversing the Cable Management Arm (Optional)

Step 1 Rotate the entire CMA assembly 180 degrees, left-to-right. The plastic cable guides must remain pointing upward.
Step 2 Flip the tabs at the ends of the CMA arms so that they point toward the rear of the server.
Step 3 Pivot the tab that is at the end of the width-adjustment slider. Depress and hold the metal button on the outside of the tab
and pivot the tab 180 degrees so that it points toward the rear of the server.

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 Installing the Server
Initial Server Setup

Figure 9: Reversing the CMA

1 CMA tab on end of width-adjustment slider 2 Metal button on outside of tab

Initial Server Setup

Note This section describes how to power on the server, assign an IP address, and connect to server management
when using the server in standalone mode. To use the server in Cisco UCS Manager integration, specific
cabling and settings are required. See Installation For Cisco UCS Manager Integration, on page 139.

Server Default Settings

The server is shipped with these default settings:
• The NIC mode is Shared LOM EXT.
Shared LOM EXT mode enables the 1-Gb/10-Gb Ethernet ports and the ports on any installed Cisco
virtual interface card (VIC) to access the Cisco Integrated Management Interface (Cisco IMC). If you
want to use the 10/100/1000 dedicated management ports to access Cisco IMC, you can connect to the
server and change the NIC mode as described in Setting Up the System With the Cisco IMC Configuration
Utility, on page 19.
• The NIC redundancy is Active-Active. All Ethernet ports are utilized simultaneously.
• DHCP is enabled.
• IPv4 is enabled.

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 Installing the Server
Connecting to the Server Locally For Setup

Connection Methods
There are two methods for connecting to the system for initial setup:
• Local setup—Use this procedure if you want to connect a keyboard and monitor directly to the system
for setup. This procedure can use a KVM cable (Cisco PID N20-BKVM) or the ports on the rear of the
server.
• Remote setup—Use this procedure if you want to perform setup through your dedicated management
LAN.

Note To configure the system remotely, you must have a DHCP server on the same
network as the system. Your DHCP server must be preconfigured with the range
of MAC addresses for this server node. The MAC address is printed on a label
that is on the pull-out asset tag on the front panel. This server node has a range
of six MAC addresses assigned to the Cisco IMC. The MAC address printed on
the label is the beginning of the range of six contiguous MAC addresses.

This section contains the following topics:

Connecting to the Server Locally For Setup

This procedure requires the following equipment:
• VGA monitor
• USB keyboard
• Either the supported Cisco KVM cable (Cisco PID N20-BKVM); or a USB cable and VGA DB-15 cable

Step 1 Attach a power cord to each power supply in your server, and then attach each power cord to a grounded power outlet.
Wait for approximately two minutes to let the server boot to standby power during the first bootup. You can verify system
power status by looking at the system Power Status LED on the front panel. The system is in standby power mode when
the LED is amber.

Step 2 Connect a USB keyboard and VGA monitor to the server using one of the following methods:
• Connect an optional KVM cable (Cisco PID N20-BKVM) to the KVM connector on the front panel. Connect your
USB keyboard and VGA monitor to the KVM cable.
• Connect a USB keyboard and VGA monitor to the corresponding connectors on the rear panel.

Step 3 Open the Cisco IMC Configuration Utility:

a) Press and hold the front panel power button for four seconds to boot the server.
b) During bootup, press F8 when prompted to open the Cisco IMC Configuration Utility.
Note The first time that you enter the Cisco IMC Configuration Utility, you are prompted to change the default
password. The default password is password. The Strong Password feature is enabled.

The following are the requirements for Strong Password:

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 Installing the Server
Connecting to the Server Remotely For Setup

• The password can have minimum 8 characters; maximum 14 characters.

• The password must not contain the user’s name.
• The password must contain characters from three of the following four categories:
• English uppercase letters (A through Z)
• English lowercase letters (a through z)
• Base 10 digits (0 through 9)
• Non-alphabetic characters !, @, #, $, %, ^, &, *, -, _, =, “

Step 4 Continue with Setting Up the System With the Cisco IMC Configuration Utility, on page 19.

Connecting to the Server Remotely For Setup

This procedure requires the following equipment:
• One RJ-45 Ethernet cable that is connected to your management LAN.

Before you begin

Note To configure the system remotely, you must have a DHCP server on the same network as the system. Your
DHCP server must be preconfigured with the range of MAC addresses for this server node. The MAC address
is printed on a label that is on the pull-out asset tag on the front panel. This server node has a range of six
MAC addresses assigned to the Cisco IMC. The MAC address printed on the label is the beginning of the
range of six contiguous MAC addresses.

Step 1 Attach a power cord to each power supply in your server, and then attach each power cord to a grounded power outlet.
Wait for approximately two minutes to let the server boot to standby power during the first bootup. You can verify system
power status by looking at the system Power Status LED on the front panel. The system is in standby power mode when
the LED is amber.

Step 2 Plug your management Ethernet cable into the dedicated management port on the rear panel.
Step 3 Allow your preconfigured DHCP server to assign an IP address to the server node.
Step 4 Use the assigned IP address to access and log in to the Cisco IMC for the server node. Consult with your DHCP server
administrator to determine the IP address.
Note The default user name for the server is admin. The default password is password.

Step 5 From the Cisco IMC Server Summary page, click Launch KVM Console. A separate KVM console window opens.
Step 6 From the Cisco IMC Summary page, click Power Cycle Server. The system reboots.
Step 7 Select the KVM console window.
Note The KVM console window must be the active window for the following keyboard actions to work.

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Setting Up the System With the Cisco IMC Configuration Utility

Step 8 When prompted, press F8 to enter the Cisco IMC Configuration Utility. This utility opens in the KVM console window.
Note The first time that you enter the Cisco IMC Configuration Utility, you are prompted to change the default
password. The default password is password. The Strong Password feature is enabled.

The following are the requirements for Strong Password:

• The password can have minimum 8 characters; maximum 14 characters.
• The password must not contain the user’s name.
• The password must contain characters from three of the following four categories:
• English uppercase letters (A through Z)
• English lowercase letters (a through z)
• Base 10 digits (0 through 9)
• Non-alphabetic characters !, @, #, $, %, ^, &, *, -, _, =, “

Step 9 Continue with Setting Up the System With the Cisco IMC Configuration Utility, on page 19.

Setting Up the System With the Cisco IMC Configuration Utility

Before you begin
The following procedure is performed after you connect to the system and open the Cisco IMC Configuration
Utility.

Step 1 Set the NIC mode to choose which ports to use to access Cisco IMC for server management:
• Shared LOM EXT (default)—This is the shared LOM extended mode, the factory-default setting. With this mode,
the Shared LOM and Cisco Card interfaces are both enabled. You must select the default Active-Active NIC
redundancy setting in the following step.
In this NIC mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If the system
determines that the Cisco card connection is not getting its IP address from a Cisco UCS Manager system because
the server is in standalone mode, further DHCP requests from the Cisco card are disabled. Use the Cisco Card
NIC mode if you want to connect to Cisco IMC through a Cisco card in standalone mode.
• Shared LOM—The 1-Gb/10-Gb Ethernet ports are used to access Cisco IMC. You must select either the
Active-Active or Active-standby NIC redundancy setting in the following step.
• Dedicated—The dedicated management port is used to access Cisco IMC. You must select the None NIC redundancy
setting in the following step.
• Cisco Card—The ports on an installed Cisco UCS Virtual Interface Card (VIC) are used to access the Cisco IMC.
You must select either the Active-Active or Active-standby NIC redundancy setting in the following step.
See also the required VIC Slot setting below.
• VIC Slot—Only if you use the Cisco Card NIC mode, you must select this setting to match where your VIC is
installed. The choices are Riser1, Riser2, or Flex-LOM (the mLOM slot).

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 Installing the Server
Setting Up the System With the Cisco IMC Configuration Utility

• If you select Riser1, you must install the VIC in slot 1.

• If you select Riser2, you must install the VIC in slot 2.
• If you select Flex-LOM, you must install an mLOM-style VIC in the mLOM slot.

Step 2 Set the NIC redundancy to your preference. This server has three possible NIC redundancy settings:
• None—The Ethernet ports operate independently and do not fail over if there is a problem. This setting can be
used only with the Dedicated NIC mode.
• Active-standby—If an active Ethernet port fails, traffic fails over to a standby port. Shared LOM and Cisco Card
modes can each use either Active-standby or Active-active settings.
• Active-active (default)—All Ethernet ports are utilized simultaneously. The Shared LOM EXT mode must use
only this NIC redundancy setting. Shared LOM and Cisco Card modes can each use either Active-standby or
Active-active settings.

Step 3 Choose whether to enable DHCP for dynamic network settings, or to enter static network settings.
Note Before you enable DHCP, you must preconfigure your DHCP server with the range of MAC addresses for
this server. The MAC address is printed on a label on the rear of the server. This server has a range of six
MAC addresses assigned to Cisco IMC. The MAC address printed on the label is the beginning of the range
of six contiguous MAC addresses.

The static IPv4 and IPv6 settings include the following:

• The Cisco IMC IP address.
For IPv6, valid values are 1 - 127.
• The gateway.
For IPv6, if you do not know the gateway, you can set it as none by entering :: (two colons).
• The preferred DNS server address.
For IPv6, you can set this as none by entering :: (two colons).

Step 4 (Optional) Make VLAN settings.

Step 5 Press F1 to go to the second settings window, then continue with the next step.
From the second window, you can press F2 to switch back to the first window.

Step 6 (Optional) Set a hostname for the server.

Step 7 (Optional) Enable dynamic DNS and set a dynamic DNS (DDNS) domain.
Step 8 (Optional) If you check the Factory Default check box, the server reverts to the factory defaults.
Step 9 (Optional) Set a default user password.
Note The factory default username for the server is admin. The default password is password.

Step 10 (Optional) Enable auto-negotiation of port settings or set the port speed and duplex mode manually.
Note Auto-negotiation is applicable only when you use the Dedicated NIC mode. Auto-negotiation sets the port
speed and duplex mode automatically based on the switch port to which the server is connected. If you disable
auto-negotiation, you must set the port speed and duplex mode manually.

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 Installing the Server
NIC Mode and NIC Redundancy Settings

Step 11 (Optional) Reset port profiles and the port name.

Step 12 Press F5 to refresh the settings that you made. You might have to wait about 45 seconds until the new settings appear
and the message, “Network settings configured” is displayed before you reboot the server in the next step.
Step 13 Press F10 to save your settings and reboot the server.
Note If you chose to enable DHCP, the dynamically assigned IP and MAC addresses are displayed on the console
screen during bootup.

What to do next
Use a browser and the IP address of the Cisco IMC to connect to the Cisco IMC management interface. The
IP address is based upon the settings that you made (either a static address or the address assigned by your
DHCP server).

Note The factory default username for the server is admin. The default password is password.

To manage the server, see the Cisco UCS C-Series Rack-Mount Server Configuration Guide or the Cisco UCS
C-Series Rack-Mount Server CLI Configuration Guide for instructions on using those interfaces for your
Cisco IMC release. The links to the configuration guides are in the Cisco UCS C-Series Documentation
Roadmap.

NIC Mode and NIC Redundancy Settings

Table 1: Valid NIC Redundancy Settings For Each NIC Mode

NIC Mode Valid NIC Redundancy Settings

Shared LOM Active-active

EXT

Dedicated None

Shared LOM Active-active

Active-standby

Cisco Card Active-active

Active-standby

This server has the following NIC mode settings that you can choose from:
• Shared LOM EXT (default)—This is the shared LOM extended mode, the factory-default setting. With
this mode, the Shared LOM and Cisco Card interfaces are both enabled. You must select the default
Active-Active NIC redundancy setting in the following step.
In this NIC mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If
the system determines that the Cisco card connection is not getting its IP address from a Cisco UCS
Manager system because the server is in standalone mode, further DHCP requests from the Cisco card

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 Installing the Server
Updating the BIOS and Cisco IMC Firmware

are disabled. Use the Cisco Card NIC mode if you want to connect to Cisco IMC through a Cisco card
in standalone mode.
• Shared LOM—The 1-Gb/10-Gb Ethernet ports are used to access Cisco IMC. You must select either the
Active-Active or Active-standby NIC redundancy setting in the following step.
• Dedicated—The dedicated management port is used to access Cisco IMC. You must select the None
NIC redundancy setting in the following step.
• Cisco Card—The ports on an installed Cisco UCS Virtual Interface Card (VIC) are used to access the
Cisco IMC. You must select either the Active-Active or Active-standby NIC redundancy setting in the
following step.
See also the required VIC Slot setting below.
• VIC Slot—Only if you use the Cisco Card NIC mode, you must select this setting to match where your
VIC is installed. The choices are Riser1, Riser2, or Flex-LOM (the mLOM slot).
• If you select Riser1, you must install the VIC in slot 1.
• If you select Riser2, you must install the VIC in slot 2.
• If you select Flex-LOM, you must install an mLOM-style VIC in the mLOM slot.

This server has the following NIC redundancy settings that you can choose from:
• None—The Ethernet ports operate independently and do not fail over if there is a problem. This setting
can be used only with the Dedicated NIC mode.
• Active-standby—If an active Ethernet port fails, traffic fails over to a standby port. Shared LOM and
Cisco Card modes can each use either Active-standby or Active-active settings.
• Active-active (default)—All Ethernet ports are utilized simultaneously. The Shared LOM EXT mode
must use only this NIC redundancy setting. Shared LOM and Cisco Card modes can each use either
Active-standby or Active-active settings.

Updating the BIOS and Cisco IMC Firmware

Caution When you upgrade the BIOS firmware, you must also upgrade the Cisco IMC firmware to the same version
or the server does not boot. Do not power off the server until the BIOS and Cisco IMC firmware are matching
or the server does not boot.
Cisco provides the Cisco Host Upgrade Utility to assist with simultaneously upgrading the BIOS, Cisco IMC,
and other firmware to compatible levels.

The server uses firmware obtained from and certified by Cisco. Cisco provides release notes with each firmware
image. There are several possible methods for updating the firmware:
• Recommended method for firmware update: Use the Cisco Host Upgrade Utility to simultaneously
upgrade the Cisco IMC, BIOS, and component firmware to compatible levels.
See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware release at the documentation
roadmap link below.

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 Installing the Server
Older NAND Flash Not Detectable By Latest Cisco IMC

• You can upgrade the Cisco IMC and BIOS firmware by using the Cisco IMC GUI interface.
See the Cisco UCS C-Series Rack-Mount Server Configuration Guide.
• You can upgrade the Cisco IMC and BIOS firmware by using the Cisco IMC CLI interface.
See the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide.

For links to the documents listed above, see the Cisco UCS C-Series Documentation Roadmap.

Older NAND Flash Not Detectable By Latest Cisco IMC

Caution If your system is running Cisco IMC 4.0(1b) or later, and you have the latest NAND flash chip
MT29F4G08ABAFAWP-IT:F (M70A), do not downgrade the Cisco IMC to an earlier version. Earlier versions
of the BMC cannot detect this latest NAND Flash chip.

Cisco IMC 4.0(1a) supports only the original Micron BMC (MT29F4G08ABADAWP-IT:D).
Cisco IMC 4.0(1b) supports the original Micron BMC (MT29F4G08ABADAWP-IT:D) and the new Micron
BMC (MT29F4G08ABAFAWP-IT:F (M70A)).

Accessing the System BIOS

Step 1 Enter the BIOS Setup Utility by pressing the F2 key when prompted during bootup.
Note The version and build of the current BIOS are displayed on the Main page of the utility.

Step 2 Use the arrow keys to select the BIOS menu page.
Step 3 Highlight the field to be modified by using the arrow keys.
Step 4 Press Enter to select the field that you want to change, and then modify the value in the field.
Step 5 Press the right arrow key until the Exit menu screen is displayed.
Step 6 Follow the instructions on the Exit menu screen to save your changes and exit the setup utility (or press F10). You can
exit without saving changes by pressing Esc.

Smart Access Serial

This server supports the Smart Access Serial feature. This feature allows you to switch between host serial
and Cisco IMC CLI.
• This feature has the following requirements:
• A serial cable connection, which can use either the RJ-45 serial connector on the server rear panel,
or a DB-9 connection when using the KVM cable (Cisco PID N20-BKVM) on the front-panel KVM
console connector.

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 Installing the Server
Smart Access USB

• Console redirection must be enabled in the server BIOS.

• Terminal type must be set to VT100+ or VTUFT8.
• Serial-over-LAN (SOL) must be disabled (SOL is disabled by default).

• To switch from host serial to Cisco IMC CLI, press Esc+9.

You must enter your Cisco IMC credentials to authenticate the connection.
• To switch from Cisco IMC CLI to host serial, press Esc+8.

Note You cannot switch to Cisco IMC CLI if the serial-over-LAN (SOL) feature is
enabled.

• After a session is created, it is shown in the CLI or web GUI by the name serial.

Smart Access USB

This server supports the Smart Access USB feature. The board management controller (BMC) in this server
can accept a USB mass storage device and access the data on it. This feature allows you to use the front-panel
USB device as a medium to transfer data between the BMC and the user without need for network connectivity.
This can be useful, for example, when remote BMC interfaces are not yet available, or are not accessible due
to network misconfiguration.
• This feature has the following requirements:
• The KVM cable (Cisco PID N20-BKVM) connected to the front panel KVM console connector.
• A USB storage device connected to one of the USB 2.0 connectors on the KVM cable. The USB
device must draw less than 500 mA to avoid disconnect by the current-protection circuit.

Note Any mouse or keyboard that is connected to the KVM cable is disconnected when
you enable Smart Access USB.

• You can use USB 3.0-based devices, but they will operate at USB 2.0 speed.
• We recommend that the USB device have only one partition.
• The file system formats supported are: FAT16, FAT32, MSDOS, EXT2, EXT3, and EXT4. NTFS
is not supported.

• The front-panel KVM connector has been designed to switch the USB port between Host OS and BMC.
• Smart Access USB can be enabled or disabled using any of the BMC user interfaces. For example, you
can use the Cisco IMC Configuration Utility that is accessed by pressing F8 when prompted during
bootup.
• Enabled: the front-panel USB device is connected to the BMC.

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Installing the Server
Smart Access USB

• Disabled: the front-panel USB device is connected to the host.

• In a case where no management network is available to connect remotely to Cisco IMC, a Device Firmware
Update (DFU) shell over serial cable can be used to generate and download technical support files to the
USB device that is attached to front panel USB port.

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 Installing the Server
Smart Access USB

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 CHAPTER 3
Maintaining the Server
• Status LEDs and Buttons, on page 27
• Preparing For Component Installation, on page 32
• Removing and Replacing Components, on page 37
• Service Headers and Jumpers, on page 95

Status LEDs and Buttons

This section contains information for interpreting front, rear, and internal LED states.

Front-Panel LEDs
Figure 10: Front Panel LEDs

Table 2: Front Panel LEDs, Definition of States

LED Name States

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 Maintaining the Server
Front-Panel LEDs

1 SAS/SATA drive fault • Off—The hard drive is operating properly.

SAS Note NVMe solid state drive (SSD) drive tray • Amber—Drive fault detected.
LEDs have different behavior than
SAS/SATA drive trays. • Amber, blinking—The device is rebuilding.
• Amber, blinking with one-second interval—Drive
locate function activated in the software.

2 SAS/SATA drive activity LED • Off—There is no hard drive in the hard drive tray (no
access, no fault).
SAS
• Green—The hard drive is ready.
• Green, blinking—The hard drive is reading or writing
data.

1 NVMe SSD drive fault • Off—The drive is not in use and can be safely
removed.
NVMe Note NVMe solid state drive (SSD) drive tray
LEDs have different behavior than • Green—The drive is in use and functioning properly.
SAS/SATA drive trays.
• Green, blinking—the driver is initializing following
insertion or the driver is unloading following an eject
command.
• Amber—The drive has failed.
• Amber, blinking—A drive Locate command has been
issued in the software.

2 NVMe SSD activity • Off—No drive activity.

NVMe • Green, blinking—There is drive activity.

3 Power button/LED • Off—There is no AC power to the server.

• Amber—The server is in standby power mode. Power
is supplied only to the Cisco IMC and some
motherboard functions.
• Green—The server is in main power mode. Power is
supplied to all server components.

4 Unit identification • Off—The unit identification function is not in use.

• Blue, blinking—The unit identification function is
activated.

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 Maintaining the Server
Front-Panel LEDs

5 System health • Green—The server is running in normal operating

condition.
• Green, blinking—The server is performing system
initialization and memory check.
• Amber, steady—The server is in a degraded
operational state (minor fault). For example:
• Power supply redundancy is lost.
• CPUs are mismatched.
• At least one CPU is faulty.
• At least one DIMM is faulty.
• At least one drive in a RAID configuration failed.

• Amber, 2 blinks—There is a major fault with the

system board.
• Amber, 3 blinks—There is a major fault with the
memory DIMMs.
• Amber, 4 blinks—There is a major fault with the
CPUs.

6 Power supply status • Green—All power supplies are operating normally.

• Amber, steady—One or more power supplies are in
a degraded operational state.
• Amber, blinking—One or more power supplies are
in a critical fault state.

7 Fan status • Green—All fan modules are operating properly.

• Amber, blinking—One or more fan modules breached
the non-recoverable threshold.

8 Network link activity • Off—The Ethernet LOM port link is idle.

• Green—One or more Ethernet LOM ports are
link-active, but there is no activity.
• Green, blinking—One or more Ethernet LOM ports
are link-active, with activity.

9 Temperature status • Green—The server is operating at normal temperature.

• Amber, steady—One or more temperature sensors
breached the critical threshold.
• Amber, blinking—One or more temperature sensors
breached the non-recoverable threshold.

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 Maintaining the Server
Rear-Panel LEDs

Rear-Panel LEDs
Figure 11: Rear Panel LEDs

Table 3: Rear Panel LEDs, Definition of States

LED Name States

1 1-Gb/10-Gb Ethernet link speed (on both LAN1 and • Amber—Link speed is 100 Mbps.
LAN2)
• Amber—Link speed is 1 Gbps.
• Green—Link speed is 10 Gbps.

2 1-Gb/10-Gb Ethernet link status (on both LAN1 and • Off—No link is present.
LAN2)
• Green—Link is active.
• Green, blinking—Traffic is present on the active link.

3 1-Gb Ethernet dedicated management link speed • Off—Link speed is 10 Mbps.

• Amber—Link speed is 100 Mbps.
• Green—Link speed is 1 Gbps.

4 1-Gb Ethernet dedicated management link status • Off—No link is present.

• Green—Link is active.
• Green, blinking—Traffic is present on the active link.

5 Rear unit identification • Off—The unit identification function is not in use.

• Blue, blinking—The unit identification function is
activated.

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 Maintaining the Server
Internal Diagnostic LEDs

6 Power supply status (one LED each power supply unit) AC power supplies:
• Off—No AC input (12 V main power off, 12 V
standby power off).
• Green, blinking—12 V main power off; 12 V standby
power on.
• Green, solid—12 V main power on; 12 V standby
power on.
• Amber, blinking—Warning threshold detected but 12
V main power on.
• Amber, solid—Critical error detected; 12 V main
power off (for example, over-current, over-voltage,
or over-temperature failure).

DC power supplies:
• Off—No DC input (12 V main power off, 12 V
standby power off).
• Green, blinking—12 V main power off; 12 V standby
power on.
• Green, solid—12 V main power on; 12 V standby
power on.
• Amber, blinking—Warning threshold detected but 12
V main power on.
• Amber, solid—Critical error detected; 12 V main
power off (for example, over-current, over-voltage,
or over-temperature failure).

Internal Diagnostic LEDs

The server has internal fault LEDs for CPUs, DIMMs, and fan modules.

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 Maintaining the Server
Preparing For Component Installation

Figure 12: Internal Diagnostic LED Locations

1 Fan module fault LEDs (one behind each fan 3 DIMM fault LEDs (one behind each DIMM socket
connector on the motherboard) on the motherboard)
• Amber—Fan has a fault or is not fully seated. These LEDs operate only when the server is in
standby power mode.
• Green—Fan is OK.
• Amber—DIMM has a fault.
• Off—DIMM is OK.

2 CPU fault LEDs (one behind each CPU socket on -

the motherboard).
These LEDs operate only when the server is in
standby power mode.
• Amber—CPU has a fault.
• Off—CPU is OK.

Preparing For Component Installation

This section includes information and tasks that help prepare the server for component installation.

Required Equipment For Service Procedures

The following tools and equipment are used to perform the procedures in this chapter:

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 Maintaining the Server
Shutting Down and Removing Power From the Server

• T-30 Torx driver (supplied with replacement CPUs for heatsink removal)
• #1 flat-head screwdriver (supplied with replacement CPUs for heatsink removal)
• #1 Phillips-head screwdriver (for M.2 SSD and intrusion switch replacement)
• Electrostatic discharge (ESD) strap or other grounding equipment such as a grounded mat

Shutting Down and Removing Power From the Server

The server can run in either of two power modes:
• Main power mode—Power is supplied to all server components and any operating system on your drives
can run.
• Standby power mode—Power is supplied only to the service processor and certain components. It is safe
for the operating system and data to remove power cords from the server in this mode.

Caution After a server is shut down to standby power, electric current is still present in the server. To completely
remove power as directed in some service procedures, you must disconnect all power cords from all power
supplies in the server.

You can shut down the server by using the front-panel power button or the software management interfaces.

Shutting Down Using the Power Button

Step 1 Check the color of the Power button/LED:

• Amber—The server is already in standby mode and you can safely remove power.
• Green—The server is in main power mode and must be shut down before you can safely remove power.

Step 2 Invoke either a graceful shutdown or a hard shutdown:

Caution To avoid data loss or damage to your operating system, you should always invoke a graceful shutdown of the
operating system.
• Graceful shutdown—Press and release the Power button. The operating system performs a graceful shutdown and
the server goes to standby mode, which is indicated by an amber Power button/LED.
• Emergency shutdown—Press and hold the Power button for 4 seconds to force the main power off and immediately
enter standby mode.

Step 3 If a service procedure instructs you to completely remove power from the server, disconnect all power cords from the
power supplies in the server.

Shutting Down Using The Cisco IMC GUI

You must log in with user or admin privileges to perform this task.

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 Maintaining the Server
Shutting Down Using The Cisco IMC CLI

Step 1 In the Navigation pane, click the Server tab.

Step 2 On the Server tab, click Summary.
Step 3 In the Actions area, click Power Off Server.
Step 4 Click OK.
The operating system performs a graceful shutdown and the server goes to standby mode, which is indicated by an amber
Power button/LED.

Step 5 If a service procedure instructs you to completely remove power from the server, disconnect all power cords from the
power supplies in the server.

Shutting Down Using The Cisco IMC CLI

You must log in with user or admin privileges to perform this task.

Step 1 At the server prompt, enter:

Example:
server# scope chassis
Step 2 At the chassis prompt, enter:
Example:
server/chassis# power shutdown
The operating system performs a graceful shutdown and the server goes to standby mode, which is indicated by an amber
Power button/LED.

Step 3 If a service procedure instructs you to completely remove power from the server, disconnect all power cords from the
power supplies in the server.

Shutting Down Using The Cisco UCS Manager Equipment Tab

You must log in with user or admin privileges to perform this task.

Step 1 In the Navigation pane, click Equipment.

Step 2 Expand Equipment > Rack Mounts > Servers.
Step 3 Choose the server that you want to shut down.
Step 4 In the Work pane, click the General tab.
Step 5 In the Actions area, click Shutdown Server.
Step 6 If a confirmation dialog displays, click Yes.
The operating system performs a graceful shutdown and the server goes to standby mode, which is indicated by an amber
Power button/LED.

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 Maintaining the Server
Shutting Down Using The Cisco UCS Manager Service Profile

Step 7 If a service procedure instructs you to completely remove power from the server, disconnect all power cords from the
power supplies in the server.

Shutting Down Using The Cisco UCS Manager Service Profile

You must log in with user or admin privileges to perform this task.

Step 1 In the Navigation pane, click Servers.

Step 2 Expand Servers > Service Profiles.
Step 3 Expand the node for the organization that contains the service profile of the server that you are shutting down.
Step 4 Choose the service profile of the server that you are shutting down.
Step 5 In the Work pane, click the General tab.
Step 6 In the Actions area, click Shutdown Server.
Step 7 If a confirmation dialog displays, click Yes.
The operating system performs a graceful shutdown and the server goes to standby mode, which is indicated by an amber
Power button/LED.

Step 8 If a service procedure instructs you to completely remove power from the server, disconnect all power cords from the
power supplies in the server.

Removing the Server Top Cover

Step 1 Remove the top cover:

a) If the cover latch is locked, use a screwdriver to turn the lock 90-degrees counterclockwise to unlock it.
b) Lift on the end of the latch that has the green finger grip. The cover is pushed back to the open position as you lift
the latch.
c) Lift the top cover straight up from the server and set it aside.
Step 2 Replace the top cover:
a) With the latch in the fully open position, place the cover on top of the server about one-half inch (1.27 cm) behind
the lip of the front cover panel. The opening in the latch should fit over the peg that sticks up from the fan tray.
b) Press the cover latch down to the closed position. The cover is pushed forward to the closed position as you push
down the latch.
c) If desired, lock the latch by using a screwdriver to turn the lock 90-degrees clockwise.

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 Maintaining the Server
Serial Number Location

Figure 13: Removing the Top Cover

1 Top cover 2 Locking cover latch

3 Serial number label location

Serial Number Location

The serial number for the server is printed on a label on the top of the server, near the front. See Removing
the Server Top Cover, on page 35.

Hot Swap vs Hot Plug

Some components can be removed and replaced without shutting down and removing power from the server.
This type of replacement has two varieties: hot-swap and hot-plug.
• Hot-swap replacement—You do not have to shut down the component in the software or operating
system. This applies to the following components:

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Removing and Replacing Components

• SAS/SATA hard drives

• SAS/SATA solid state drives
• Cooling fan modules
• Power supplies (when redundant as 1+1)

• Hot-plug replacement—You must take the component offline before removing it for the following
component:
• NVMe PCIe solid state drives

Removing and Replacing Components

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous
voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might
disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the
system unless all cards, faceplates, front covers, and rear covers are in place.
Statement 1029

Caution When handling server components, handle them only by carrier edges and use an electrostatic discharge (ESD)
wrist-strap or other grounding device to avoid damage.

Tip You can press the unit identification button on the front panel or rear panel to turn on a flashing, blue unit
identification LED on both the front and rear panels of the server. This button allows you to locate the specific
server that you are servicing when you go to the opposite side of the rack. You can also activate these LEDs
remotely by using the Cisco IMC interface.

This section describes how to install and replace server components.

Serviceable Component Locations

This topic shows the locations of the field-replaceable components and service-related items. The view in the
following figure shows the server with the top cover removed.

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Serviceable Component Locations

Figure 14: Cisco UCS C220 M5 Server, Serviceable Component Locations

1 Front-loading drive bays 1–10 support SAS/SATA 10 Power supplies (hot-swappable when redundant as
drives. 1+1)
• UCSC-220-M5SX: Drive bays 1 and 2
support NVMe PCIe SSDs.
• UCSC-220-M5SN: Drive bays 1 – 10 support
only NVMe PCIe SSDs.
• UCSC-220-M5L: Drive bays 1 and 2 support
NVMe PCIe SSDs.

2 Cooling fan modules (seven, hot-swappable) 11 Trusted platform module (TPM) socket on
motherboard (not visible in this view)

3 Supercap unit mounting bracket (RAID backup) 12 PCIe riser 2/slot 2 (half-height, x16 lane)
Includes PCIe cable connectors for front-loading
NVMe SSDs (x8 lane)

4 DIMM sockets on motherboard (12 per CPU) 13 PCIe riser 1/slot 1 (full-height, x16 lane)
Includes socket for Micro-SD card

5 CPUs and heatsinks (up to two) 14 Modular LOM (mLOM) card bay on chassis floor
(x16 PCIe lane), not visible in this view

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Replacing SAS/SATA Hard Drives or Solid State Drives

6 Mini storage module socket 15 Modular RAID (mRAID) riser, can optionally be a
riser that supports either:
Supports either an SD card module with two SD
card slots; or an M.2 module with two NVMe or • Hardware RAID controller card
SATA M.2 SSD slots.
• Interposer card for embedded SATA RAID

7 Chassis intrusion switch (optional) 16 PCIe cable connectors for front-loading NVMe SSDs
on PCIe riser 2

8 Internal USB 3.0 port on motherboard 17 Micro-SD card socket on PCIe riser 1

9 RTC battery, vertical socket -

The Technical Specifications Sheets for all versions of this server, which include supported component part
numbers, are at Cisco UCS Servers Technical Specifications Sheets (scroll down to Technical Specifications).

Replacing SAS/SATA Hard Drives or Solid State Drives

Note You do not have to shut down the server or drive to replace SAS/SATA hard drives or SSDs because they
are hot-swappable. To replace an NVMe PCIe SSD drive, which must be shut down before removal, see
Replacing a Front-Loading NVMe SSD, on page 42.

SAS/SATA Drive Population Guidelines

The server is orderable in three different versions, each with a different front panel/drive-backplane
configuration.
• Cisco UCS C220 M5 (UCSC-220-M5SX)—Small form-factor (SFF) drives, with 10-drive backplane.
Supports up to 10 2.5-inch SAS/SATA drives. Drive bays 1 and 2 support NVMe SSDs.
• Cisco UCS C220 M5 (UCSC-220-M5SN)—SFF drives, with 10-drive backplane. Supports up to 10
2.5-inch NVMe-only SSDs.
• Cisco UCS C220 M5 (UCSC-220-M5L)—Large form-factor (LFF) drives, with four-drive backplane.
Supports up to four 3.5-inch SAS/SATA drives. Drive bays 1 and 2 support NVMe SSDs. A size-converter
drive sled is required to hold 2.5-inch SSDs.

Drive bay numbering is shown in the following figures.

Figure 15: Small Form-Factor Drive Versions, Drive Bay Numbering

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4K Sector Format SAS/SATA Drives Considerations

Figure 16: Large Form-Factor Drive Version, Drive Bay Numbering

Observe these drive population guidelines for optimum performance:

• When populating drives, add drives to the lowest-numbered bays first.
• Keep an empty drive blanking tray in any unused bays to ensure proper airflow.
• You can mix SAS/SATA hard drives and SAS/SATA SSDs in the same server. However, you cannot
configure a logical volume (virtual drive) that contains a mix of hard drives and SSDs. That is, when
you create a logical volume, it must contain all SAS/SATA hard drives or all SAS/SATA SSDs.

4K Sector Format SAS/SATA Drives Considerations

• You must boot 4K sector format drives in UEFI mode, not legacy mode. UEFI mode is the system default.
Only if the mode has been changed and must be changed back to UEFI mode, see the following procedure.
• Do not configure 4K sector format and 512-byte sector format drives as part of the same RAID volume.
• Operating system support on 4K sector drives is as follows: Windows: Win2012 and Win2012R2; Linux:
RHEL 6.5, 6.6, 6.7, 7.0, 7.2; SLES 11 SP3, and SLES 12. ESXi/Vmware is not supported.

Procedure

Command or Action Purpose

Step 1

Setting Up UEFI Mode Booting in the BIOS Setup Utility

UEFI mode is the system default. Use this procedure if the mode has been changed and must be set back to
UEFI mode.

Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
Step 2 Go to the Boot Options tab.
Step 3 Set Boot Mode to UEFI Mode.
Step 4 Under Boot Option Priorities, set your OS installation media (such as a virtual DVD) as your Boot Option #1.
Step 5 Press F10 to save changes and exit the BIOS setup utility. Allow the server to reboot.
Step 6 After the OS installs, verify the installation:
a) Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
b) Go to the Boot Options tab.
c) Under Boot Option Priorities, verify that the OS you installed is listed as your Boot Option #1.

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Replacing a SAS/SATA Drive

Replacing a SAS/SATA Drive

Step 1 Remove the drive that you are replacing or remove a blank drive tray from the bay:
a) Press the release button on the face of the drive tray.
b) Grasp and open the ejector lever and then pull the drive tray out of the slot.
c) If you are replacing an existing drive, remove the four drive-tray screws that secure the drive to the tray and then lift
the drive out of the tray.
Step 2 Install a new drive:
a) Place a new drive in the empty drive tray and install the four drive-tray screws.
b) With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.
c) Push the tray into the slot until it touches the backplane, and then close the ejector lever to lock the drive in place.
Figure 17: Replacing a Drive in a Drive Tray

1 Ejector lever 3 Drive tray screws (two on each side)

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Replacing a Front-Loading NVMe SSD

2 Release button 4 Drive removed from drive tray

Replacing a Front-Loading NVMe SSD

This section is for replacing 2.5-inch or 3.5-inch form-factor NVMe solid-state drives (SSDs) in front-panel
drive bays. To replace HHHL form-factor NVMe SSDs in the PCIe slots, see Replacing HHHL Form-Factor
NVMe Solid State Drives, on page 46.

Front-Loading NVMe SSD Population Guidelines

The front drive bay support for 2.5- or 3.5-inch NVMe SSDs differs by server PID:
• UCSC-220-M5SX—Small form-factor (SFF) drives, with 10-drive backplane. Drive bays 1 and 2 support
2.5-inch NVMe SSDs.
• UCSC-220-M5SN—SFF drives, with 10-drive backplane. Drive bay 1 - 10 support 2.5-inch NVMe-only
SSDs.
• UCSC-220-M5L—Large form-factor (LFF) drives, with four-drive backplane. Drive bays 1 and 2 support
2.5-inch and 3.5-inch NVMe SSDs. If you use 2.5-inch NVMe SSDs, a size-converter drive tray
(UCS-LFF-SFF-SLED2) is required for this version of the server.

Front-Loading NVME SSD Requirements and Restrictions

Observe these requirements:
• The server must have two CPUs. PCIe riser 2 is not available in a single-CPU system. PCIe riser 2 has
connectors for the cable that connects to the front-panel drive backplane.
• PCIe cable CBL-NVME-C220FF. This is the cable that carries the PCIe signal from the front-panel drive
backplane to PCIe riser 2. This cable is for all versions of this server.
• Hot-plug support must be enabled in the system BIOS. If you ordered the system with NVMe drives,
hot-plug support is enabled at the factory.
• The NVMe-optimized, SFF 10-drive version, UCSC-C220-M5SN, supports NVMe drives only. This
version of the server comes with an NVMe-switch card factory-installed in the internal mRAID riser for
support of NVMe drives in slots 3 - 10. The NVMe drives in slots 1 and 2 are supported by PCIe riser
2. The NVMe switch card is not orderable separately.

Observe these restrictions:

• NVMe SFF 2.5- and 3.5-inch SSDs support booting only in UEFI mode. Legacy boot is not supported.
For instructions on setting up UEFI boot, see 4K Sector Format SAS/SATA Drives Considerations, on
page 40.
• You cannot control NVMe PCIe SSDs with a SAS RAID controller because NVMe SSDs interface with
the server via the PCIe bus.
• You can combine NVMe 2.5- or 3.5-inch SSDs and HHHL form-factor SSDs in the same system, but
the same partner brand must be used. For example, two Intel NVMe SFF 2.5-inch SSDs and two HGST

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Enabling Hot-Plug Support in the System BIOS

HHHL form-factor SSDs is an invalid configuration. A valid configuration is two HGST NVMe SFF
2.5-inch SSDs and two HGST HHHL form-factor SSDs.
• UEFI boot is supported in all supported operating systems. Hot-insertion and hot-removal are supported
in all supported operating systems except VMWare ESXi.

Enabling Hot-Plug Support in the System BIOS

Hot-plug (OS-informed hot-insertion and hot-removal) is disabled in the system BIOS by default.
• If the system was ordered with NVMe PCIe SSDs, the setting was enabled at the factory. No action is
required.
• If you are adding NVMe PCIe SSDs after-factory, you must enable hot-plug support in the BIOS. See
the following procedures.

Enabling Hot-Plug Support Using the BIOS Setup Utility

Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
Step 2 Navigate to Advanced > PCI Subsystem Settings > NVMe SSD Hot-Plug Support.
Step 3 Set the value to Enabled.
Step 4 Save your changes and exit the utility.

Enabling Hot-Plug Support Using the Cisco IMC GUI

Step 1 Use a browser to log in to the Cisco IMC GUI for the server.
Step 2 Navigate to Compute > BIOS > Advanced > PCI Configuration.
Step 3 Set NVME SSD Hot-Plug Support to Enabled.
Step 4 Save your changes.

Replacing a Front-Loading NVMe SSD

This topic describes how to replace 2.5- or 3.5-inch form-factor NVMe SSDs in the front-panel drive bays.

Note OS-surprise removal is not supported. OS-informed hot-insertion and hot-removal are supported on all
supported operating systems except VMware ESXi.

Note OS-informed hot-insertion and hot-removal must be enabled in the system BIOS. See Enabling Hot-Plug
Support in the System BIOS, on page 43.

Step 1 Remove an existing front-loading NVMe SSD:

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Replacing a Front-Loading NVMe SSD

a) Shut down the NVMe SSD to initiate an OS-informed removal. Use your operating system interface to shut down
the drive, and then observe the drive-tray LED:
• Green—The drive is in use and functioning properly. Do not remove.
• Green, blinking—the driver is unloading following a shutdown command. Do not remove.
• Off—The drive is not in use and can be safely removed.

b) Press the release button on the face of the drive tray.

c) Grasp and open the ejector lever and then pull the drive tray out of the slot.
d) Remove the four drive tray screws that secure the SSD to the tray and then lift the SSD out of the tray.
Note If this is the first time that front-loading NVMe SSDs are being installed in the server, you must install PCIe
cable CBL-NVME-C220FF before installing the drive. See Installing a PCIe Cable For Front-Loading NVMe
SSDs, on page 45.

Step 2 Install a new front-loading NVMe SSD:

a) Place a new SSD in the empty drive tray and install the four drive-tray screws.
b) With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.
c) Push the tray into the slot until it touches the backplane, and then close the ejector lever to lock the drive in place.
Step 3 Observe the drive-tray LED and wait until it returns to solid green before accessing the drive:
• Off—The drive is not in use.
• Green, blinking—the driver is initializing following hot-plug insertion.
• Green—The drive is in use and functioning properly.

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Installing a PCIe Cable For Front-Loading NVMe SSDs

Figure 18: Replacing a Drive in a Drive Tray

1 Ejector lever 3 Drive tray screws (two on each side)

2 Release button 4 Drive removed from drive tray

Installing a PCIe Cable For Front-Loading NVMe SSDs

The front-loading NVMe SSDs interface with the server via the PCIe bus. Cable CBL-NVME-C220FF
connects the front-panel drive backplane to the PCIe riser 2 board on the PCIe riser assembly.
• If the server was ordered with 2.5- or 3.5-inch form-factor NVMe SSDs, this cable was preinstalled at
the factory. No action is required.
• If you are adding 2.5- or 3.5-inch form-factor NVMe SSDs for the first time, you must order and install
the cable as described in the following procedure.

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Replacing HHHL Form-Factor NVMe Solid State Drives

Step 1 Connect the two connectors on one end of the cable to the PCIE-A1 and PCIE-A2 connectors on the drive backplane.
Step 2 Route the cables through the chassis cable guides to the rear of the server as shown below.
Step 3 Connect the single connector on the other end of the cable to the PCIE-FRONT connector on PCIe riser 2.
Figure 19: PCIe Cabling to Drive Backplane

Replacing HHHL Form-Factor NVMe Solid State Drives

This section is for replacing half-height, half-length (HHHL) form-factor NVMe SSDs in the PCIe slots. To
replace 2.5- or 3.5-inch NVMe SSDs in the front-panel drive bays, see Replacing a Front-Loading NVMe
SSD, on page 42.

HHHL SSD Population Guidelines

Observe the following population guidelines when installing HHHL form-factor NVMe SSDs:
• Two-CPU systems—You can populate up to 2 HHHL form-factor SSDs, using PCIe slots 1 – 2.
• One-CPU systems—In a single-CPU system, PCIe riser 2/slot 2 is not available. Therefore, the maximum
number of HHHL form-factor SSDs you can populate is 1, in PCIe slot 1.

HHHL Form-Factor NVME SSD Requirements and Restrictions

Observe these requirements:
• All versions of the server support HHHL form-factor NVMe SSDs.

Observe these restrictions:

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Replacing an HHHL Form-Factor NVMe SSD

• You cannot boot from an HHHL form-factor NVMe SSD.

• You cannot control HHHL NVMe SSDs with a SAS RAID controller because NVMe SSDs interface
with the server via the PCIe bus.
• You can combine NVMe SFF 2.5- or 3.5-inch SSDs and HHHL form-factor SSDs in the same system,
but the same partner brand must be used. For example, two Intel NVMe SFF 2.5-inch SSDs and two
HGST HHHL form-factor SSDs is an invalid configuration. A valid configuration is two HGST NVMe
SFF 2.5-inch SSDs and two HGST HHHL form-factor SSDs.

Replacing an HHHL Form-Factor NVMe SSD

Note In a single-CPU server, PCIe riser 2 (PCIe slot 2) is not available.

Step 1 Remove an existing HHHL form-factor NVME SSD (or a blank filler panel) from the PCIe riser:
a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Use two hands to grasp the external riser handle and the blue area at the front of the riser.
e) Open the hinged, plastic card retainer that secures the rear-panel tab of the card.
f) Pull evenly on both ends of the HHHL form-factor NVME SSD to remove it from the socket on the PCIe riser.
If the riser has no SSD, remove the blanking panel from the rear opening of the riser.

Step 2 Install a new HHHL form-factor NVME SSD:

a) Open the hinged, plastic card retainer.
b) Align the new SSD with the empty socket on the PCIe riser.
c) Push down evenly on both ends of the card until it is fully seated in the socket.
d) Ensure that the SSD’s rear panel tab sits flat against the riser rear-panel opening and then close the hinged card retainer
over the card’s rear-panel tab.
e) Position the PCIe riser over its two sockets on the motherboard and over the chassis alignment channels.
f) Carefully push down on both ends of the PCIe riser to fully engage its two connectors with the two sockets on the
motherboard.
g) Replace the top cover to the server.
h) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing Fan Modules

Figure 20: PCIe Riser Assembly

1 PCIe slot 1 rear-panel opening 4 Hinged card retainer (one each slot)

2 External riser handle 5 PCIe connector for cable that supports

front-panel NVMe SSDs

3 PCIe slot 2 rear-panel opening

Replacing Fan Modules

The seven fan modules in the server are numbered as shown in Figure 4: Cisco UCS C220 M5 Server,
Serviceable Component Locations, on page 5.

Tip Each fan module has a fault LED next to the fan connector on the motherboard. This LED lights green when
the fan is correctly seated and is operating OK. The LED lights amber when the fan has a fault or is not
correctly seated.

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Replacing Memory DIMMs

Caution You do not have to shut down or remove power from the server to replace fan modules because they are hot-
swappable. However, to maintain proper cooling, do not operate the server for more than one minute with
any fan module removed.

Step 1 Remove an existing fan module:

a) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
b) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
c) Grasp the fan module at its front and rear finger-grips. Lift straight up to disengage its connector from the motherboard.
Step 2 Install a new fan module:
a) Set the new fan module in place. The arrow printed on the top of the fan module should point toward the rear of the
server.
b) Press down gently on the fan module to fully engage it with the connector on the motherboard.
c) Replace the top cover to the server.
d) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

Replacing Memory DIMMs

Caution DIMMs and their sockets are fragile and must be handled with care to avoid damage during installation.

Caution Cisco does not support third-party DIMMs. Using non-Cisco DIMMs in the server might result in system
problems or damage to the motherboard.

Note To ensure the best server performance, it is important that you are familiar with memory performance guidelines
and population rules before you install or replace DIMMs.

DIMM Population Rules and Memory Performance Guidelines

This topic describes the rules and guidelines for maximum memory performance.

DIMM Slot Numbering

The following figure shows the numbering of the DIMM slots on the motherboard.

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DIMM Population Rules and Memory Performance Guidelines

Figure 21: DIMM Slot Numbering

DIMM Population Rules

Observe the following guidelines when installing or replacing DIMMs for maximum performance:
• Each CPU supports six memory channels.
• CPU 1 supports channels A, B, C, D, E, F.
• CPU 2 supports channels G, H, J, K, L, M.

• Each channel has two DIMM sockets (for example, channel A = slots A1, A2).
• In a single-CPU configuration, populate the channels for CPU1 only (A, B, C, D, E, F).
• For optimal performance, populate DIMMs in the order shown in the following table, depending on the
number of CPUs and the number of DIMMs per CPU. If your server has two CPUs, balance DIMMs
evenly across the two CPUs as shown in the table.

Note The table below lists recommended configurations. Using 5, 7, 9, 10, or 11 DIMMs
per CPU is not recommended.

Table 4: DIMM Population Order

Number of Populate CPU 1 Slot Populate CPU2 Slots

DIMMs per CPU
(Recommended Blue #1 Slots Black #2 Slots Blue #1 Slots Black #2 Slots
Configurations)

1 (A1) - (G1) -

2 (A1, B1) - (G1, H1) -

3 (A1, B1, C1) - (G1, H1, J1) -

4 (A1, B1); (D1, E1) - (G1, H1); (K1, L1) -

6 (A1, B1); (C1, D1); - (G1, H1); (J1, K1); -

(E1, F1) (L1, M1)

8 (A1, B1); (D1, E1) (A2, B2); (D2, E2) (G1, H1); (K1, L1) (G2, H2); (K2, L2)

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12 (A1, B1); (C1, D1); (A2, B2); (C2, D2); (G1, H1); (J1, K1); (G2, H2); (J2, K2);
(E1, F1) (E2, F2) (L1, M1) (L2, M2)

• The maximum combined memory allowed in the 12 DIMM slots controlled by any one CPU is 768 GB.
To populate the 12 DIMM slots with more than 768 GB of combined memory, you must use a
high-memory CPU that has a PID that ends with an "M", for example, UCS-CPU-6134M.
• Memory mirroring reduces the amount of memory available by 50 percent because only one of the two
populated channels provides data. When memory mirroring is enabled, you must install DIMMs in even
numbers of channels.
• The NVIDIA Tesla P-Series GPU can support more than 1 TB of memory in the server. All other NVIDIA
GPUs (M-Series) can support only 1 TB or less of memory in the server.
• Observe the DIMM mixing rules shown in the following table.

Table 5: DIMM Mixing Rules

DIMM Parameter DIMMs in the Same Channel DIMMs in the Same Bank

DIMM Capacity You can mix different capacity You cannot mix DIMM capacities in
DIMMs in the same channel (for a bank (for example A1, B1). Pairs of
For example, 8GB, 16GB,
example, A1, A2). DIMMs must be identical (same PID
32GB, 64GB, 128GB
and revision).

DIMM speed You can mix speeds, but DIMMs You cannot mix DIMM speeds in a
will run at the speed of the slowest bank (for example A1, B1). Pairs of
For example, 2666 GHz
DIMMs/CPUs installed in the DIMMs must be identical (same PID
channel. and revision).

DIMM type You cannot mix DIMM types in a You cannot mix DIMM types in a
channel. bank.
RDIMMs or LRDIMMs

Memory Mirroring
The CPUs in the server support memory mirroring only when an even number of channels are populated with
DIMMs. If one or three channels are populated with DIMMs, memory mirroring is automatically disabled.
Memory mirroring reduces the amount of memory available by 50 percent because only one of the two
populated channels provides data. The second, duplicate channel provides redundancy.

Replacing DIMMs
Identifying a Faulty DIMM
Each DIMM socket has a corresponding DIMM fault LED, directly in front of the DIMM socket. See Internal
Diagnostic LEDs, on page 31 for the locations of these LEDs. When the server is in standby power mode,
these LEDs light amber to indicate a faulty DIMM.

Step 1 Remove an existing DIMM:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.

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Replacing CPUs and Heatsinks

b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Remove the air baffle that covers the front ends of the DIMM slots to provide clearance.
e) Locate the DIMM that you are removing, and then open the ejector levers at each end of its DIMM slot.
Step 2 Install a new DIMM:
Note Before installing DIMMs, see the memory population rules for this server: DIMM Population Rules and Memory
Performance Guidelines, on page 49.
a) Align the new DIMM with the empty slot on the motherboard. Use the alignment feature in the DIMM slot to correctly
orient the DIMM.
b) Push down evenly on the top corners of the DIMM until it is fully seated and the ejector levers on both ends lock
into place.
c) Replace the top cover to the server.
d) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

Replacing CPUs and Heatsinks

This section contains CPU configuration rules and the procedure for replacing CPUs and heatsinks:

CPU Configuration Rules

This server has two CPU sockets on the motherboard. Each CPU supports six DIM channels (12 DIMM slots).
See DIMM Slot Numbering, on page 49.
• The server can operate with one CPU or two identical CPUs installed.
• The minimum configuration is that the server must have at least CPU 1 installed. Install CPU 1 first, and
then CPU 2.
• The maximum combined memory allowed in the 12 DIMM slots controlled by any one CPU is 768 GB.
To populate the 12 DIMM slots with more than 768 GB of combined memory, you must use a
high-memory CPU that has a PID that ends with an "M", for example, UCS-CPU-6134M.
• The following restrictions apply when using a single-CPU configuration:
• Any unused CPU socket must have the protective dust cover from the factory in place.
• The maximum number of DIMMs is 12 (only CPU 1 channels A, B, C, D, E, F).
• PCIe riser 2 (slot 2) is unavailable.
• Front-loading NVME drives are unavailable (they require PCIe riser 2).

Tools Required For CPU Replacement

You need the following tools and equipment for this procedure:
• T-30 Torx driver—Supplied with replacement CPU.

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Replacing a CPU and Heatsink

• #1 flat-head screwdriver—Supplied with replacement CPU.

• CPU assembly tool—Supplied with replacement CPU. Orderable separately as Cisco PID UCS-CPUAT=.
• Heatsink cleaning kit—Supplied with replacement CPU. Orderable separately as Cisco PID
UCSX-HSCK=.
• Thermal interface material (TIM)—Syringe supplied with replacement CPU. Use only if you are reusing
your existing heatsink (new heatsinks have a pre-applied pad of TIM). Orderable separately as Cisco
PID UCS-CPU-TIM=.

See also Additional CPU-Related Parts to Order with RMA Replacement CPUs, on page 59.

Replacing a CPU and Heatsink

Caution CPUs and their sockets are fragile and must be handled with extreme care to avoid damaging pins. The CPUs
must be installed with heatsinks and thermal interface material to ensure cooling. Failure to install a CPU
correctly might result in damage to the server.

Step 1 Remove the existing CPU/heatsink assembly from the server:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Use the T-30 Torx driver that is supplied with the replacement CPU to loosen the four captive nuts that secure the
assembly to the motherboard standoffs.
Note Alternate loosening the heatsink nuts evenly so that the heatsink remains level as it is raised. Loosen the
heatsink nuts in the order shown on the heatsink label: 4, 3, 2, 1.

e) Lift straight up on the CPU/heatsink assembly and set it heatsink-down on an antistatic surface.

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Replacing a CPU and Heatsink

Figure 22: Removing the CPU/Heatsink Assembly

1 Heatsink 4 CPU socket on motherboard

2 Heatsink captive nuts (two on each side) 5 T-30 Torx driver

3 CPU carrier (below heatsink in this view) -

Step 2 Separate the heatsink from the CPU assembly (the CPU assembly includes the CPU and the CPU carrier):
a) Place the heatsink with CPU assembly so that it is oriented upside-down as shown below.
Note the thermal-interface material (TIM) breaker location. TIM BREAKER is stamped on the CPU carrier next to
a small slot.

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Replacing a CPU and Heatsink

Figure 23: Separating the CPU Assembly From the Heatsink

1 CPU carrier 4 CPU-carrier inner-latch nearest to the TIM

breaker slot

2 CPU 5 #1 flat-head screwdriver inserted into TIM

breaker slot

3 TIM BREAKER slot in CPU carrier -

b) Pinch inward on the CPU-carrier inner-latch that is nearest the TIM breaker slot and then push up to disengage the
clip from its slot in the heatsink corner.
c) Insert the blade of a #1 flat-head screwdriver into the slot marked TIM BREAKER.
Caution In the following step, do not pry on the CPU surface. Use gentle rotation to lift on the plastic surface of the
CPU carrier at the TIM breaker slot. Use caution to avoid damaging the heatsink surface.

d) Gently rotate the screwdriver to lift up on the CPU until the TIM on the heatsink separates from the CPU.
Note Do not allow the screwdriver tip to touch or damage the green CPU substrate.

e) Pinch the CPU-carrier inner-latch at the corner opposite the TIM breaker and push up to disengage the clip from its
slot in the heatsink corner.
f) On the remaining two corners of the CPU carrier, gently pry outward on the outer-latches and then lift the
CPU-assembly from the heatsink.
Note Handle the CPU-assembly by the plastic carrier only. Do not touch the CPU surface. Do not separate the
CPU from the carrier.

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Replacing a CPU and Heatsink

Step 3 The new CPU assembly is shipped on a CPU assembly tool. Take the new CPU assembly and CPU assembly tool out of
the carton.
If the CPU assembly and CPU assembly tool become separated, note the alignment features shown below for correct
orientation. The pin 1 triangle on the CPU carrier must be aligned with the angled corner on the CPU assembly tool.
Caution CPUs and their sockets are fragile and must be handled with extreme care to avoid damaging pins.

Figure 24: CPU Assembly Tool, CPU Assembly, and Heatsink Alignment Features

1 CPU assembly tool 4 Angled corner on heatsink (pin 1 alignment

feature)

2 CPU assembly (CPU in plastic carrier) 5 Triangle cut into carrier (pin 1 alignment
feature)

3 Heatsink 6 Angled corner on CPU assembly tool (pin 1

alignment feature)

Step 4 Apply new TIM to the heatsink:

Note The heatsink must have new TIM on the heatsink-to-CPU surface to ensure proper cooling and performance.

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Replacing a CPU and Heatsink

• If you are installing a new heatsink, it is shipped with a pre-applied pad of TIM. Go to step 5.
• If you are reusing a heatsink, you must remove the old TIM from the heatsink and then apply new TIM to the CPU
surface from the supplied syringe. Continue with step a below.

a) Apply the cleaning solution that is included with the heatsink cleaning kit (UCSX-HSCK=) to the old TIM on the
heatsink and let it soak for a least 15 seconds.
b) Wipe all of the TIM off the heatsink using the soft cloth that is included with the heatsink cleaning kit. Be careful to
avoid scratching the heatsink surface.
c) Using the syringe of TIM provided with the new CPU (UCS-CPU-TIM=), apply 4 cubic centimeters of thermal
interface material to the top of the CPU. Use the pattern shown below to ensure even coverage.
Figure 25: Thermal Interface Material Application Pattern

Caution Use only the correct heatsink for your CPUs to ensure proper cooling. There are two different heatsinks:
UCSC-HS-C220M5= for standard-performance CPUs 150 W and less; UCSC-HS2-C220M5= for
high-performance CPUs above 150 W. Note the wattage described on the heatsink label.

Step 5 With the CPU assembly on the CPU assembly tool, set the heatsink onto the CPU assembly. Note the pin 1 alignment
features for correct orientation. Push down gently until you hear the corner clips of the CPU carrier click onto the heatsink
corners.
Caution In the following step, use extreme care to avoid touching or damaging the CPU contacts or the CPU socket
pins.

Step 6 Install the CPU/heatsink assembly to the server:

a) Lift the heatsink with attached CPU assembly from the CPU assembly tool.
b) Align the CPU with heatsink over the CPU socket on the motherboard, as shown below.
Note the alignment features. The pin 1 angled corner on the heatsink must align with the pin 1 angled corner on the
CPU socket. The CPU-socket posts must align with the guide-holes in the assembly.

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Replacing a CPU and Heatsink

Figure 26: Installing the Heatsink/CPU Assembly to the CPU Socket

1 Guide hole in assembly (two) 4 Angled corner on heatsink (pin 1 alignment

feature)

2 CPU socket alignment post (two) 5 Angled corner on socket (pin 1 alignment
feature)

3 CPU socket leaf spring -

c) Set the heatsink with CPU assembly down onto the CPU socket.
d) Use the T-30 Torx driver that is supplied with the replacement CPU to tighten the four captive nuts that secure the
heatsink to the motherboard standoffs.
Caution Alternate tightening the heatsink nuts evenly so that the heatsink remains level while it is lowered. Tighten
the heatsink nuts in the order shown on the heatsink label: 1, 2, 3, 4. The captive nuts must be fully tightened
so that the leaf springs on the CPU socket lie flat.
e) Replace the top cover to the server.
f) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Additional CPU-Related Parts to Order with RMA Replacement CPUs

Additional CPU-Related Parts to Order with RMA Replacement CPUs

When a return material authorization (RMA) of the CPU is done on a Cisco UCS C-Series server, additional
parts might not be included with the CPU spare. The TAC engineer might need to add the additional parts to
the RMA to help ensure a successful replacement.

Note The following items apply to CPU replacement scenarios. If you are replacing a system chassis and moving
existing CPUs to the new motherboard, you do not have to separate the heatsink from the CPU. See Additional
CPU-Related Parts to Order with RMA Replacement System Chassis, on page 59.

• Scenario 1—You are reusing the existing heatsinks:

• Heatsink cleaning kit (UCSX-HSCK=)
• Thermal interface material (TIM) kit for M5 servers (UCS-CPU-TIM=)

• Scenario 2—You are replacing the existing heatsinks:

Caution Use only the correct heatsink for your CPUs to ensure proper cooling. There are
two different heatsinks: UCSC-HS-C220M5= for CPUs 150 W and less;
UCSC-HS2-C220M5= for CPUs above 150 W.

• Heatsink: UCSC-HS-C220M5= for CPUs 150 W and less; UCSC-HS2-C220M5= for CPUs above
150 W
• Heatsink cleaning kit (UCSX-HSCK=)

• Scenario 3—You have a damaged CPU carrier (the plastic frame around the CPU):
• CPU Carrier: UCS-M5-CPU-CAR=
• #1 flat-head screwdriver (for separating the CPU from the heatsink)
• Heatsink cleaning kit (UCSX-HSCK=)
• Thermal interface material (TIM) kit for M5 servers (UCS-CPU-TIM=)

A CPU heatsink cleaning kit is good for up to four CPU and heatsink cleanings. The cleaning kit contains
two bottles of solution, one to clean the CPU and heatsink of old TIM and the other to prepare the surface of
the heatsink.
New heatsink spares come with a pre-applied pad of TIM. It is important to clean any old TIM off of the CPU
surface prior to installing the heatsinks. Therefore, even when you are ordering new heatsinks, you must order
the heatsink cleaning kit.

Additional CPU-Related Parts to Order with RMA Replacement System Chassis

When a return material authorization (RMA) of the system chassis is done on a Cisco UCS C-Series server,
you move existing CPUs to the new chassis.

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Moving an M5 Generation CPU

Note Unlike previous generation CPUs, the M5 server CPUs do not require you to separate the heatsink from the
CPU when you move the CPU-heatsink assembly. Therefore, no additional heatsink cleaning kit or
thermal-interface material items are required.

• The only tool required for moving a CPU/heatsink assembly is a T-30 Torx driver.

To move a CPU to a new chassis, use the procedure in Moving an M5 Generation CPU, on page 60.

Moving an M5 Generation CPU

Tool required for this procedure: T-30 Torx driver

Caution When you receive a replacement server for an RMA, it includes dust covers on all CPU sockets. These covers
protect the socket pins from damage during shipping. You must transfer these covers to the system that you
are returning, as described in this procedure.

Step 1 When moving an M5 CPU to a new server, you do not have to separate the heatsink from the CPU. Perform the following
steps:
a) Use a T-30 Torx driver to loosen the four captive nuts that secure the assembly to the board standoffs.
Note Alternate loosening the heatsink nuts evenly so that the heatsink remains level as it is raised. Loosen the
heatsink nuts in the order shown on the heatsink label: 4, 3, 2, 1.
b) Lift straight up on the CPU/heatsink assembly to remove it from the board.
c) Set the CPUs with heatsinks aside on an anti-static surface.

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Moving an M5 Generation CPU

Figure 27: Removing the CPU/Heatsink Assembly

1 Heatsink 4 CPU socket on motherboard

2 Heatsink captive nuts (two on each side) 5 T-30 Torx driver

3 CPU carrier (below heatsink in this view) -

Step 2 Transfer the CPU socket covers from the new system to the system that you are returning:
a) Remove the socket covers from the replacement system. Grasp the two recessed finger-grip areas marked "REMOVE"
and lift straight up.
Note Keep a firm grasp on the finger-grip areas at both ends of the cover. Do not make contact with the CPU
socket pins.

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Moving an M5 Generation CPU

Figure 28: Removing a CPU Socket Dust Cover

1 Finger-grip areas marked "REMOVE" -

b) With the wording on the dust cover facing up, set it in place over the CPU socket. Make sure that all alignment posts
on the socket plate align with the cutouts on the cover.
Caution In the next step, do not press down anywhere on the cover except the two points described. Pressing
elsewhere might damage the socket pins.

c) Press down on the two circular markings next to the word "INSTALL" that are closest to the two threaded posts (see
the following figure). Press until you feel and hear a click.
Note You must press until you feel and hear a click to ensure that the dust covers do not come loose during
shipping.

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Moving an M5 Generation CPU

Figure 29: Installing a CPU Socket Dust Cover

- Press down on the two circular marks next -

to the word INSTALL.

Step 3 Install the CPUs to the new system:

a) On the new board, align the assembly over the CPU socket, as shown below.
Note the alignment features. The pin 1 angled corner on the heatsink must align with the pin 1 angled corner on the
CPU socket. The CPU-socket posts must align with the guide-holes in the assembly.

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Moving an M5 Generation CPU

Figure 30: Installing the Heatsink/CPU Assembly to the CPU Socket

1 Guide hole in assembly (two) 4 Angled corner on heatsink (pin 1 alignment

feature)

2 CPU socket alignment post (two) 5 Angled corner on socket (pin 1 alignment
feature)

3 CPU socket leaf spring -

b) On the new board, set the heatsink with CPU assembly down onto the CPU socket.
c) Use a T-30 Torx driver to tighten the four captive nuts that secure the heatsink to the board standoffs.
Note Alternate tightening the heatsink nuts evenly so that the heatsink remains level while it is lowered. Tighten
the heatsink nuts in the order shown on the heatsink label: 1, 2, 3, 4. The captive nuts must be fully tightened
so that the leaf springs on the CPU socket lie flat.

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Replacing a Mini-Storage Module

Replacing a Mini-Storage Module

The mini-storage module plugs into a motherboard socket to provide additional internal storage. The module
is available in two different versions:
• SD card carrier—provides two SD card sockets.
• M.2 SSD Carrier—provides two M.2 form-factor SSD sockets. These M.2 SSDs can be either two SATA
SSDs or two NVMe SSDs (no mixing).

Replacing a Mini-Storage Module Carrier

This topic describes how to remove and replace a mini-storage module carrier. The carrier has one media
socket on its top and one socket on its underside. Use the following procedure for any type of mini-storage
module carrier (SD card or M.2 SSD).

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server, on
page 33.
Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Remove a carrier from its socket:
a) Locate the mini-storage module carrier in its socket just in front of power supply 1.
b) At each end of the carrier, push outward on the clip that secures the carrier.
c) Lift both ends of the carrier to disengage it from the socket on the motherboard.
d) Set the carrier on an anti-static surface.
Step 5 Install a carrier to its socket:
a) Position the carrier over socket, with the carrier's connector facing down and at the same end as the motherboard
socket. Two alignment pegs must match with two holes on the carrier.
b) Gently push down the socket end of the carrier so that the two pegs go through the two holes on the carrier.
c) Push down on the carrier so that the securing clips click over it at both ends.
Step 6 Replace the top cover to the server.
Step 7 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing an SD Card in a Mini-Storage Carrier For SD

Figure 31: Mini-Storage Module Carrier

1 Location of socket on motherboard 3 Securing clips

2 Alignment pegs -

Replacing an SD Card in a Mini-Storage Carrier For SD

This topic describes how to remove and replace an SD card in a mini-storage carrier for SD (PID
UCS-MSTOR-SD). The carrier has one SD card slot on its top and one slot on its underside.
Population Rules For Mini-Storage SD Cards
• You can use one or two SD cards in the carrier.
• Dual SD cards can be configured in a RAID 1 array through the Cisco IMC interface.
• SD slot 1 is on the top side of the carrier; SD slot 2 is on the underside of the carrier (the same side as
the carrier's motherboard connector).

Step 1 Power off the server and then remove the mini-storage module carrier from the server as described in Replacing a
Mini-Storage Module Carrier, on page 65.
Step 2 Remove an SD card:
a) Push on the top of the SD card, and then release it to allow it to spring out from the socket.
b) Grasp and remove the SD card from the socket.
Step 3 Install a new SD card:

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Replacing an M.2 SSD in a Mini-Storage Carrier For M.2

a) Insert the new SD card into the socket with its label side facing up.
b) Press on the top of the SD card until it clicks in the socket and stays in place.
Step 4 Install the mini-storage module carrier back into the server and then power it on as described in Replacing a Mini-Storage
Module Carrier, on page 65.

Replacing an M.2 SSD in a Mini-Storage Carrier For M.2

This topic describes how to remove and replace an M.2 SATA or M.2 NVMe SSD in a mini-storage carrier
for M.2 (UCS-MSTOR-M2). The carrier has one M.2 SSD socket on its top and one socket on its underside.
Population Rules For Mini-Storage M.2 SSDs
• Both M.2 SSDs must be either SATA or NVMe; do not mix types in the carrier.
• You can use one or two M.2 SSDs in the carrier.
• M.2 socket 1 is on the top side of the carrier; M.2 socket 2 is on the underside of the carrier (the same
side as the carrier's motherboard connector).
• Dual SATA M.2 SSDs can be configured in a RAID 1 array with the BIOS Setup Utility's built in
embedded SATA RAID utility. See Embedded SATA RAID Controller, on page 117.
If M.2 NVMe SSDs are installed in the M.2 module, the embedded SATA controller is automatically
disabled.

Note You cannot control M.2 SATA SSDs in the server with a HW RAID controller.

Step 1 Power off the server and then remove the mini-storage module carrier from the server as described in Replacing a
Mini-Storage Module Carrier, on page 65.
Step 2 Remove an M.2 SSD:
a) Use a #1 Phillips-head screwdriver to remove the single screw that secures the M.2 SSD to the carrier.
b) Remove the M.2 SSD from its socket on the carrier.
Step 3 Install a new M.2 SSD:
a) Angle the M.2 SSD downward and insert the connector-end into the socket on the carrier. The M.2 SSD's label must
face up.
b) Press the M.2 SSD flat against the carrier.
c) Install the single screw that secures the end of the M.2 SSD to the carrier.
Step 4 Install the mini-storage module carrier back into the server and then power it on as described in Replacing a Mini-Storage
Module Carrier, on page 65.

Replacing a Micro SD Card

There is one socket for a Micro SD card on the top of PCIe riser 1.

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Replacing a Micro SD Card

Caution To avoid data loss, we do not recommend that you hot-swap the Micro SD card while it is operating, as
indicated by its activity LED turning amber. The activity LED turns amber when the Micro SD card is updating
or deleting.

Step 1 Remove an existing Micro SD card:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Locate the Micro SD card. The socket is on the top of PCIe riser 1, under a flexible plastic cover.
e) Use your fingertip to push open the retainer on the socket cover far enough to provide access to the Micro SD card,
then push down and release the Micro SD card to make it spring up.
f) Grasp the Micro SD card and lift it from the socket.
Step 2 Install a new Micro SD card:
a) While holding the retainer on the plastic cover open with your fingertip, align the new Micro SD card with the socket.
b) Gently push down on the card until it clicks and locks in place in the socket.
c) Replace the top cover to the server.
d) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Figure 32: Internal Micro SD Card Socket

1 Location of Micro SD card socket on the top 3 Plastic retainer (push aside to access socket)
of PCIe riser 1

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Replacing an Internal USB Drive

2 Micro SD card socket under plastic retainer 4 Micro SD activity LED

Replacing an Internal USB Drive

This section includes procedures for installing a USB drive and for enabling or disabling the internal USB
port.

Replacing a USB Drive

Caution We do not recommend that you hot-swap the internal USB drive while the server is powered on because of
the potential for data loss.

Step 1 Remove an existing internal USB drive:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Locate the USB socket on the motherboard, directly in front of PCIe riser 2.
e) Grasp the USB drive and pull it horizontally to free it from the socket.
Step 2 Install a new internal USB drive:
a) Align the USB drive with the socket.
b) Push the USB drive horizontally to fully engage it with the socket.
c) Replace the top cover to the server.
d) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Enabling or Disabling the Internal USB Port

Figure 33: Location of Internal USB Port

1 Location of horizontal USB socket on motherboard -

Enabling or Disabling the Internal USB Port

The factory default is that all USB ports on the server are enabled. However, the internal USB port can be
enabled or disabled in the server BIOS.

Step 1 Enter the BIOS Setup Utility by pressing the F2 key when prompted during bootup.
Step 2 Navigate to the Advanced tab.
Step 3 On the Advanced tab, select USB Configuration.
Step 4 On the USB Configuration page, select USB Ports Configuration.
Step 5 Scroll to USB Port: Internal, press Enter, and then choose either Enabled or Disabled from the dialog box.
Step 6 Press F10 to save and exit the utility.

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Replacing the RTC Battery

Replacing the RTC Battery

Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
[Statement 1015]

The real-time clock (RTC) battery retains system settings when the server is disconnected from power. The
battery type is CR2032. Cisco supports the industry-standard CR2032 battery, which can be ordered from
Cisco (PID N20-MBLIBATT) or purchased from most electronic stores.

Step 1 Remove the RTC battery:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Locate the RTC battery. The vertical socket is directly in front of PCIe riser 2.
e) Remove the battery from the socket on the motherboard. Gently pry the securing clip on one side open to provide
clearance, then lift straight up on the battery.
Step 2 Install a new RTC battery:
a) Insert the battery into its holder and press down until it clicks in place under the clip.
Note The flat, positive side of the battery marked “3V+” should face left as you face the server front.
b) Replace the top cover to the server.
c) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing Power Supplies

Figure 34: RTC Battery Location on Motherboard

1 RTC battery in vertical socket -

Replacing Power Supplies

The server can have one or two power supplies. When two power supplies are installed they are redundant as
1+1.
• See also Power Specifications, on page 104 for more information about the power supplies.
• See also Rear-Panel LEDs, on page 30 for information about the power supply LEDs.

This section includes procedures for replacing AC and DC power supply units.
• Replacing AC Power Supplies, on page 73
• Replacing DC Power Supplies, on page 73
• Installing DC Power Supplies (First Time Installation), on page 75
• Grounding for DC Power Supplies, on page 76

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Replacing AC Power Supplies

Replacing AC Power Supplies

Note If you have ordered a server with power supply redundancy (two power supplies), you do not have to power
off the server to replace a power supply because they are redundant as 1+1.

Note Do not mix power supply types or wattages in the server. Both power supplies must be identical.

Step 1 Remove the power supply that you are replacing or a blank panel from an empty bay:
a) Perform one of the following actions:
• If your server has only one power supply, shut down and remove power from the server as described in Shutting
Down and Removing Power From the Server, on page 33.
• If your server has two power supplies, you do not have to shut down the server.

b) Remove the power cord from the power supply that you are replacing.
c) Grasp the power supply handle while pinching the release lever toward the handle.
d) Pull the power supply out of the bay.
Step 2 Install a new power supply:
a) Grasp the power supply handle and insert the new power supply into the empty bay.
b) Push the power supply into the bay until the release lever locks.
c) Connect the power cord to the new power supply.
d) Only if you shut down the server, press the Power button to boot the server to main power mode.
Figure 35: Replacing AC Power Supplies

1 Power supply release lever 2 Power supply handle

Replacing DC Power Supplies

Note This procedure is for replacing DC power supplies in a server that already has DC power supplies installed.
If you are installing DC power supplies to the server for the first time, see Installing DC Power Supplies (First
Time Installation), on page 75.

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Replacing DC Power Supplies

Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
Statement 1022

Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations.
Statement 1045

Warning Installation of the equipment must comply with local and national electrical codes.
Statement 1074

Note If you are replacing DC power supplies in a server with power supply redundancy (two power supplies), you
do not have to power off the server to replace a power supply because they are redundant as 1+1.

Note Do not mix power supply types or wattages in the server. Both power supplies must be identical.

Step 1 Remove the DC power supply that you are replacing or a blank panel from an empty bay:
a) Perform one of the following actions:
• If you are replacing a power supply in a server that has only one DC power supply, shut down and remove power
from the server as described in Shutting Down and Removing Power From the Server, on page 33.
• If you are replacing a power supply in a server that has two DC power supplies, you do not have to shut down
the server.

b) Remove the power cord from the power supply that you are replacing. Lift the connector securing clip slightly and
then pull the connector from the socket on the power supply.
c) Grasp the power supply handle while pinching the release lever toward the handle.
d) Pull the power supply out of the bay.
Step 2 Install a new DC power supply:
a) Grasp the power supply handle and insert the new power supply into the empty bay.
b) Push the power supply into the bay until the release lever locks.
c) Connect the power cord to the new power supply. Press the connector into the socket until the securing clip clicks
into place.
d) Only if you shut down the server, press the Power button to boot the server to main power mode.

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Installing DC Power Supplies (First Time Installation)

Figure 36: Replacing DC Power Supplies

1 Keyed cable connector 3 PSU status LED

(CAB-48DC-40A-8AWG)

2 Keyed DC input socket -

Installing DC Power Supplies (First Time Installation)

Note This procedure is for installing DC power supplies to the server for the first time. If you are replacing DC
power supplies in a server that already has DC power supplies installed, see Replacing DC Power Supplies,
on page 73.

Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
Statement 1022

Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations.
Statement 1045

Warning Installation of the equipment must comply with local and national electrical codes.
Statement 1074

Note Do not mix power supply types or wattages in the server. Both power supplies must be identical.

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Grounding for DC Power Supplies

Caution As instructed in the first step of this wiring procedure, turn off the DC power source from your facility’s
circuit breaker to avoid electric shock hazard.

Step 1 Turn off the DC power source from your facility’s circuit breaker to avoid electric shock hazard.
Note The required DC input cable is Cisco part CAB-48DC-40A-8AWG. This 3-meter cable has a 3-pin connector
on one end that is keyed to the DC input socket on the power supply. The other end of the cable has no connector
so that you can wire it to your facility’s DC power.

Step 2 Wire the non-terminated end of the cable to your facility’s DC power input source.
Step 3 Connect the terminated end of the cable to the socket on the power supply. The connector is keyed so that the wires align
for correct polarity and ground.
Step 4 Return DC power from your facility’s circuit breaker.
Step 5 Press the Power button to boot the server to main power mode.
Figure 37: Installing DC Power Supplies

1 Keyed cable connector 3 PSU status LED

(CAB-48DC-40A-8AWG)

2 Keyed DC input socket -

Step 6 See Installation Grounding, page 3-66 for information about additional chassis grounding.

Grounding for DC Power Supplies

AC power supplies have internal grounding and so no additional grounding is required when the supported
AC power cords are used.
When using a DC power supply, additional grounding of the server chassis to the earth ground of the rack is
available. Two screw holes for use with your dual-hole grounding lug and grounding wire are supplied on the
chassis rear panel.

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Replacing a PCIe Card

Note The grounding points on the chassis are sized for M5 screws. You must provide your own screws, grounding
lug, and grounding wire. The grounding lug must be dual-hole lug that fits M5 screws. The grounding cable
that you provide must be 14 AWG (2 mm), minimum 60° C wire, or as permitted by the local code.

Replacing a PCIe Card

Note Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are the
responsibility of the customer. Although Cisco will always stand behind and support the C-Series rack-mount
servers, customers using standard, off-the-shelf, third-party cards must go to the third-party card vendor for
support if any issue with that particular card occurs.

PCIe Slot Specifications

The server contains two PCIe slots on one riser assembly for horizontal installation of PCIe cards. Both slots
support the NCSI protocol and 12V standby power.
Figure 38: Rear Panel, Showing PCIe Slot Numbering

The following tables describe the specifications for the slots.

Table 6: PCIe Riser 1/Slot 1

Slot Number Electrical Lane Connector Maximum Card Card Height (Rear Panel NCSI
Width Length Length Opening) Support

1 Gen-3 x16 x24 connector ¾ length Full-height Yes

Micro SD card One socket for Micro SD card

slot

Table 7: PCIe Riser 2/Slot 2

Slot Number Electrical Lane Connector Length Maximum Card Card Height (Rear NCSI Support
Width Length Panel Opening)

2 Gen-3 x16 x24 connector ½ length ½ height Yes

PCIe cable connector Gen-3 x8 Other end of cable connects to front drive backplane to support front-panel NVMe
for front-panel NVMe SSDs.
SSDs

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Replacing a PCIe Card

Note Riser 2/Slot 2 is not available in single-CPU configurations.

Replacing a PCIe Card

Note If you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See Cisco
Virtual Interface Card (VIC) Considerations, on page 80.

Note RAID controller cards install into a separate mRAID riser. See Replacing a SAS Storage Controller Card
(RAID or HBA), on page 84.

Step 1 Remove an existing PCIe card (or a blank filler panel) from the PCIe riser:
a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Remove any cables from the ports of the PCIe card that you are replacing.
e) Use two hands to grasp the external riser handle and the blue area at the front of the riser.
f) Lift straight up to disengage the riser's connectors from the two sockets on the motherboard. Set the riser upside-down
on an antistatic surface.
g) Open the hinged plastic retainer that secures the rear-panel tab of the card.
h) Pull evenly on both ends of the PCIe card to remove it from the socket on the PCIe riser.
If the riser has no card, remove the blanking panel from the rear opening of the riser.

Step 2 Install a new PCIe card:

a) With the hinged tab retainer open, align the new PCIe card with the empty socket on the PCIe riser.
PCIe riser 1/slot 1 has a long-card guide at the front end of the riser. Use the slot in the long-card guide to help support
a full-length card.
b) Push down evenly on both ends of the card until it is fully seated in the socket.
c) Ensure that the card’s rear panel tab sits flat against the riser rear-panel opening and then close the hinged tab retainer
over the card’s rear-panel tab.

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Figure 39: PCIe Riser Assembly

1 PCIe slot 1 rear-panel opening 4 Hinged card retainer (one each slot)

2 External riser handle 5 PCIe connector for cable that supports

front-panel NVMe SSDs

3 PCIe slot 2 rear-panel opening

d) Position the PCIe riser over its two sockets on the motherboard and over the two chassis alignment channels.

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Cisco Virtual Interface Card (VIC) Considerations

Figure 40: PCIe Riser Alignment Features

1 Blue riser handle 2 Riser alignment features in chassis

e) Carefully push down on both ends of the PCIe riser to fully engage its two connectors with the two sockets on the
motherboard.
f) Replace the top cover to the server.
g) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

Cisco Virtual Interface Card (VIC) Considerations

This section describes VIC card support and special considerations for this server.

Note If you use the Cisco Card NIC mode, you must also make a VIC Slot setting that matches where your VIC is
installed. The options are Riser1, Riser2, and Flex-LOM. See NIC Mode and NIC Redundancy Settings, on
page 21 for more information about NIC modes.

If you want to use the Cisco UCS VIC card for Cisco UCS Manager integration, see also the Cisco UCS
C-Series Server Integration with Cisco UCS Manager Guides for details about supported configurations,
cabling, and other requirements.

Table 8: VIC Support and Considerations in This Server

VIC How Many Slots That Primary Slot For Primary Slot For Minimum Cisco
Supported in Support VICs Cisco UCS Manager Cisco Card NIC IMC Firmware
Server Integration Mode

Cisco UCS VIC 1385 2 PCIe PCIe 1 PCIe 1 PCIe 1 3.1(1)

UCSC-PCIE-C40Q-03 PCIe 2

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Cisco UCS VIC 1455 2 PCIe PCIe 1 PCIe 1 PCIe 1 4.0(1)

UCSC-PCIE-C25Q-04 PCIe 2

Cisco UCS VIC 1495 2 PCIe PCIe 1 PCIe 1 PCIe 1 4.0(2)

UCSC-PCIE-C100-04 PCIe 2

Cisco UCS VIC 1387 1 mLOM mLOM mLOM mLOM 3.1(1)

UCSC-MLOM-C40Q-03

Cisco UCS VIC 1457 1 mLOM mLOM mLOM mLOM 4.0(1)

UCSC-MLOM-C25Q-04

Cisco UCS VIC 1497 1 mLOM mLOM mLOM mLOM 4.0(2)

UCSC-MLOM-C100-04

Replacing an mLOM Card

The server supports a modular LOM (mLOM) card to provide additional rear-panel connectivity. The horizontal
mLOM socket is on the motherboard, under the mRAID riser.
The mLOM socket provides a Gen-3 x16 PCIe lane. The socket remains powered when the server is in 12 V
standby power mode and it supports the network communications services interface (NCSI) protocol.

Step 1 Remove any existing mLOM card (or a blanking panel):

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Remove the mRAID riser to provide access to the mLOM socket below the riser.
To remove the mRAID riser, use both hands to grasp the external blue handle on the rear and the blue finger-grip on
the front. Lift straight up.
You do not have to disconnect cables from any RAID card or interposer card that is installed in the riser. Carefully
move the riser aside only far enough to provide clearance.
e) Loosen the single captive thumbscrew that secures the mLOM card to the threaded standoff on the chassis floor.
f) Slide the mLOM card horizontally to free it from the socket, then lift it out of the server.
Step 2 Install a new mLOM card:
a) Set the mLOM card on the chassis floor so that its connector is aligned with the motherboard socket.
b) Push the card horizontally to fully engage the card's edge connector with the socket.
c) Tighten the captive thumbscrew to secure the card to the standoff on the chassis floor.
d) Return the mRAID riser to its socket.

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Replacing an mRAID Riser (Riser 3)

Carefully align the riser's edge connector with the motherboard socket at the same time you align the two channels
on the riser with the two pegs on the inner chassis wall. Press down evenly on both ends of the riser to fully engage
its connector with the motherboard socket.
e) Replace the top cover to the server.
f) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Figure 41: Location of the mLOM Card Socket Below the mRAID Riser

1 Position of horizontal mLOM card socket 2 Position of mLOM card thumbscrew

Replacing an mRAID Riser (Riser 3)

The server has a dedicated internal riser that is used for either a Cisco modular storage controller card (RAID
or HBA) or the SATA interposer card for embedded software RAID. This riser plugs into a dedicated
motherboard socket and provides a horizontal socket for the installed card.
This riser can be ordered as the following options:
• UCSC-XRAIDR-220M5—Replacement unit for this mRAID riser.
• UCSC-MRAID1GB-KIT—Kit for first-time addition of this riser (includes RAID controller, supercap,
and supercap cable).
See also Replacing a SAS Storage Controller Card (RAID or HBA), on page 84.
See also Replacing the Supercap (RAID Backup), on page 86.
• UCSC-SATA-KIT-M5—Kit for first-time addition of this riser (includes SATA interposer for embedded
software RAID and SATA cables).

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See also Replacing a SATA Interposer Card , on page 88.

• The NVMe-optimized, SFF 10-drive version, UCSC-220-M5SN, supports NVMe drives only and so
does not use SAS or SATA RAID. This version of the server comes with an NVMe-switch card
factory-installed in the internal mRAID riser to support NVMe drives in front-loading bays 3 - 10. The
NVMe switch card is not orderable separately.

Step 1 Prepare the server for component installation:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Remove the existing mRAID riser:
a) Using both hands, grasp the external blue handle on the rear of the riser and the blue finger-grip on the front end of
the riser.
b) Lift the riser straight up to disengage it from the motherboard socket.
c) Set the riser upside down on an antistatic surface.
d) Remove any card from the riser. Open the blue card-ejector lever that is on the edge of the card and then pull the card
straight out from its socket on the riser.
Step 3 Install a new mRAID riser:
a) Install your card into the new riser. Close the card-ejector lever on the card to lock it into the riser.
b) Connect cables to the installed card.
c) Align the riser with the socket on the motherboard. At the same time, align the two slots on the back side of the
bracket with the two pegs on the inner chassis wall.
d) Push down gently to engage the riser with the motherboard socket. The metal riser bracket must also engage the two
pegs that secure it to the chassis wall.
Step 4 Replace the top cover to the server.
Step 5 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing a SAS Storage Controller Card (RAID or HBA)

Figure 42: mRAID Riser (Internal Riser 3) Location

1 External blue handle 3 Card-ejector lever

2 Two pegs on inner chassis wall -

Replacing a SAS Storage Controller Card (RAID or HBA)

For hardware-based storage control, the server can use a Cisco modular SAS RAID controller or SAS HBA
that plugs into a horizontal socket on a dedicated mRAID riser (internal riser 3).

Note You cannot use a hardware RAID controller card and the embedded software RAID controller to control
front-panel drives at the same time. See Embedded SATA RAID Controller, on page 117 for details.

Storage Controller Card Firmware Compatibility

Firmware on the storage controller (RAID or HBA) must be verified for compatibility with the current Cisco
IMC and BIOS versions that are installed on the server. If not compatible, upgrade or downgrade the storage
controller firmware using the Cisco Host Upgrade Utility (HUU) for your firmware release to bring it to a
compatible level.
See the HUU guide for your Cisco IMC release for instructions on downloading and using the utility to bring
server components to compatible levels: HUU Guides.

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Replacing a SAS Storage Controller Card (RAID or HBA)

Note For servers running in standalone mode only: After you replace controller hardware, you must run the
Cisco Host Upgrade Utility (HUU) to update the controller firmware, even if the firmware Current Version
is the same as the Update Version. This is necessary to program the controller's suboem-id to the correct value
for the server SKU. If you do not do this, drive enumeration might not display correctly in the software. This
issue does not affect servers controlled in UCSM mode.

Replacing a SAS Storage Controller Card (RAID or HBA)

Step 1 Prepare the server for component installation:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Remove the mRAID riser (riser 3) from the server:
a) Using both hands, grasp the external blue handle on the rear of the riser and the blue finger-grip on the front end of
the riser.
b) Lift the riser straight up to disengage it from the motherboard socket.
c) Set the riser upside down on an antistatic surface.
Step 3 Remove any existing card from the riser:
a) Disconnect cables from the existing card.
b) Open the blue card-ejector lever on the back side of the card to eject it from the socket on the riser.
c) Pull the card from the riser and set it aside.
Step 4 Install a new storage controller card to the riser:
a) With the riser upside down, set the card on the riser.
b) Push on both corners of the card to seat its connector in the riser socket.
c) Close the card-ejector lever on the card to lock it into the riser.
d) Connect cables to the installed card.
Step 5 Return the riser to the server:
a) Align the connector on the riser with the socket on the motherboard. At the same time, align the two slots on the back
side of the bracket with the two pegs on the inner chassis wall.
b) Push down gently to engage the riser connector with the motherboard socket. The metal riser bracket must also engage
the two pegs that secure it to the chassis wall.
Step 6 Replace the top cover to the server.
Step 7 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Step 8 If your server is running in standalone mode, use the Cisco UCS Host Upgrade Utility to update the controller firmware
and program the correct suboem-id for the controller.

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Replacing the Supercap (RAID Backup)

Note For servers running in standalone mode only: After you replace controller hardware (UCSC-RAID-M5 or
UCSC-SAS-M5), you must run the Cisco UCS Host Upgrade Utility (HUU) to update the controller firmware,
even if the firmware Current Version is the same as the Update Version. This is necessary to program the
controller's suboem-id to the correct value for the server SKU. If you do not do this, drive enumeration might
not display correctly in the software. This issue does not affect servers controlled in UCSM mode.
See the HUU guide for your Cisco IMC release for instructions on downloading and using the utility to bring
server components to compatible levels: HUU Guides.

Figure 43: mRAID Riser (Internal Riser 3) Location

1 External blue handle 3 Card-ejector lever

2 Two pegs on inner chassis wall -

Replacing the Supercap (RAID Backup)

This server supports installation of one supercap unit. The unit mounts to a bracket that is in the middle of
the row of cooling fan modules.
The supercap provides approximately three years of backup for the disk write-back cache DRAM in the case
of a sudden power loss by offloading the cache to the NAND flash.

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Replacing the Supercap (RAID Backup)

Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Statement 1015

Step 1 Prepare the server for component installation:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Remove an existing supercap:
a) Disconnect the supercap cable from the existing supercap.
b) Push aside the securing tab to open the hinged latch that secures the supercap to its bracket on the removable air
baffle.
c) Lift the supercap free of the bracket and set it aside.
Step 3 Install a new supercap:
a) Set the new supercap into the mounting bracket.
b) Close the hinged plastic clip over the supercap. Push down until the securing tab clicks.
c) Connect the supercap cable from the RAID controller card to the connector on the new supercap cable.
Step 4 Replace the top cover to the server.
Step 5 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing a SATA Interposer Card

Figure 44: Replacing Supercap

1 Securing tab 2 Hinged latch

Replacing a SATA Interposer Card

For software-based storage control that uses the server's embedded SATA controller, the server requires a
SATA interposer card that plugs into a horizontal socket on a dedicated mRAID riser (internal riser 3).

Note You cannot use a hardware RAID controller card and the embedded software RAID controller at the same
time. See Embedded SATA RAID Controller, on page 117 for details about RAID support.

Step 1 Prepare the server for component installation:

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a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Remove the mRAID riser (riser 3) from the server:
a) Using both hands, grasp the external blue handle on the rear of the riser and the blue finger-grip on the front end of
the riser.
b) Lift the riser straight up to disengage it from the motherboard socket.
c) Set the riser upside down on an antistatic surface.
Step 3 Remove any existing card from the riser:
a) Disconnect cables from the existing card.
b) Open the blue card-ejector lever on the back side of the card to eject it from the socket on the riser.
c) Pull the card from the riser and set it aside.
Step 4 Install a new card to the riser:
a) With the riser upside down, set the card on the riser.
b) Push on both corners of the card to seat its connector in the riser socket.
c) Close the card-ejector lever on the card to lock it into the riser.
Step 5 Return the riser to the server:
a) Align the connector on the riser with the socket on the motherboard. At the same time, align the two slots on the back
side of the bracket with the two pegs on the inner chassis wall.
b) Push down gently to engage the riser connector with the motherboard socket. The metal riser bracket must also engage
the two pegs that secure it to the chassis wall.
Step 6 Reconnect the cables to their connectors on the new card.
Step 7 Replace the top cover to the server.
Step 8 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.

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Replacing a Chassis Intrusion Switch

Figure 45: mRAID Riser (Internal Riser 3) Location

1 External blue handle 3 Card-ejector lever

2 Two pegs on inner chassis wall -

Replacing a Chassis Intrusion Switch

The chassis intrusion switch in an optional security feature that logs an event in the system event log (SEL)
whenever the cover is removed from the chassis.

Step 1 Prepare the server for component installation:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Remove an existing intrusion switch:
a) Disconnect the intrusion switch cable from the socket on the motherboard.
b) Use a #1 Phillips-head screwdriver to loosen and remove the single screw that holds the switch mechanism to the
chassis wall.
c) Slide the switch mechanism straight up to disengage it from the clips on the chassis.

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Installing a Trusted Platform Module (TPM)

Step 3 Install a new intrusion switch:

a) Slide the switch mechanism down into the clips on the chassis wall so that the screwhole lines up.
b) Use a #1 Phillips-head screwdriver to install the single screw that secures the switch mechanism to the chassis wall.
c) Connect the switch cable to the socket on the motherboard.
Step 4 Replace the cover to the server.
Step 5 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Figure 46: Replacing a Chassis Intrusion Switch

1 Intrusion switch location -

Installing a Trusted Platform Module (TPM)

The trusted platform module (TPM) is a small circuit board that plugs into a motherboard socket and is then
permanently secured with a one-way screw. The socket location is on the motherboard below PCIe riser 2.

TPM Considerations
• This server supports either TPM version 1.2 or TPM version 2.0.
• Field replacement of a TPM is not supported; you can install a TPM after-factory only if the server does
not already have a TPM installed.
• If there is an existing TPM 1.2 installed in the server, you cannot upgrade to TPM 2.0. If there is no
existing TPM in the server, you can install TPM 2.0.

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Installing and Enabling a TPM

• If the TPM 2.0 becomes unresponsive, reboot the server.

Installing and Enabling a TPM

Note Field replacement of a TPM is not supported; you can install a TPM after-factory only if the server does not
already have a TPM installed.

This topic contains the following procedures, which must be followed in this order when installing and enabling
a TPM:
1. Installing the TPM Hardware
2. Enabling the TPM in the BIOS
3. Enabling the Intel TXT Feature in the BIOS

Installing TPM Hardware

Note For security purposes, the TPM is installed with a one-way screw. It cannot be removed with a standard
screwdriver.

Step 1 Prepare the server for component installation:

a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.
b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 2 Check if there is a card installed in PCIe riser 2:
• If no card is installed in PCIe riser 2, you can access the TPM socket. Go to the next step.
• If a card is installed in PCIe riser 2, remove the PCIe riser assembly from the chassis to provide clearance before
continuing with the next step. See Replacing a PCIe Card, on page 78 for instructions on removing the PCIe riser.

Step 3 Install a TPM:

a) Locate the TPM socket on the motherboard, as shown below.
b) Align the connector that is on the bottom of the TPM circuit board with the motherboard TPM socket. Align the
screw hole on the TPM board with the screw hole that is adjacent to the TPM socket.
c) Push down evenly on the TPM to seat it in the motherboard socket.
d) Install the single one-way screw that secures the TPM to the motherboard.
e) If you removed the PCIe riser assembly to provide clearance, return it to the server now.
Step 4 Replace the cover to the server.

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Enabling the TPM in the BIOS

Step 5 Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Figure 47: Location of the TPM Socket

1 TPM socket location on motherboard below -

any card in PCIe riser 2

Step 6 Continue with Enabling the TPM in the BIOS, on page 93.

Enabling the TPM in the BIOS

After hardware installation, you must enable TPM support in the BIOS.

Note You must set a BIOS Administrator password before performing this procedure. To set this password, press
the F2 key when prompted during system boot to enter the BIOS Setup utility. Then navigate to Security >
Set Administrator Password and enter the new password twice as prompted.

Step 1 Enable TPM Support:

a) Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.
b) Log in to the BIOS Setup Utility with your BIOS Administrator password.
c) On the BIOS Setup Utility window, choose the Advanced tab.
d) Choose Trusted Computing to open the TPM Security Device Configuration window.
e) Change TPM SUPPORT to Enabled.
f) Press F10 to save your settings and reboot the server.
Step 2 Verify that TPM support is now enabled:
a) Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.

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Enabling the Intel TXT Feature in the BIOS

b) Log into the BIOS Setup utility with your BIOS Administrator password.
c) Choose the Advanced tab.
d) Choose Trusted Computing to open the TPM Security Device Configuration window.
e) Verify that TPM SUPPORT and TPM State are Enabled.
Step 3 Continue with Enabling the Intel TXT Feature in the BIOS, on page 94.

Enabling the Intel TXT Feature in the BIOS

Intel Trusted Execution Technology (TXT) provides greater protection for information that is used and stored
on the business server. A key aspect of that protection is the provision of an isolated execution environment
and associated sections of memory where operations can be conducted on sensitive data, invisibly to the rest
of the system. Intel TXT provides for a sealed portion of storage where sensitive data such as encryption keys
can be kept, helping to shield them from being compromised during an attack by malicious code.

Step 1 Reboot the server and watch for the prompt to press F2.
Step 2 When prompted, press F2 to enter the BIOS Setup utility.
Step 3 Verify that the prerequisite BIOS values are enabled:
a) Choose the Advanced tab.
b) Choose Intel TXT(LT-SX) Configuration to open the Intel TXT(LT-SX) Hardware Support window.
c) Verify that the following items are listed as Enabled:
• VT-d Support (default is Enabled)
• VT Support (default is Enabled)
• TPM Support
• TPM State

d) Do one of the following:

• If VT-d Support and VT Support are already enabled, skip to step 4.
• If VT-d Support and VT Support are not enabled, continue with the next steps to enable them.

e) Press Escape to return to the BIOS Setup utility Advanced tab.

f) On the Advanced tab, choose Processor Configuration to open the Processor Configuration window.
g) Set Intel (R) VT and Intel (R) VT-d to Enabled.
Step 4 Enable the Intel Trusted Execution Technology (TXT) feature:
a) Return to the Intel TXT(LT-SX) Hardware Support window if you are not already there.
b) Set TXT Support to Enabled.
Step 5 Press F10 to save your changes and exit the BIOS Setup utility.

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Service Headers and Jumpers

Service Headers and Jumpers

This server includes two blocks of headers (J38, J39) that you can jumper for certain service and debug
functions.
This section contains the following topics:
• Using the Clear CMOS Header (J38, Pins 9 - 10), on page 96
• Using the BIOS Recovery Header (J38, Pins 11 - 12), on page 97
• Using the Clear Password Header (J38, Pins 13 - 14), on page 98
• Using the Boot Alternate Cisco IMC Image Header (J39, Pins 1 - 2), on page 99
• Using the Reset Cisco IMC Password to Default Header (J39, Pins 3 - 4), on page 100
• Using the Reset Cisco IMC to Defaults Header (J39, Pins 5 - 6), on page 101

Figure 48: Location of Service Header Blocks J38 and J39

1 Location of header block J38 6 Location of header block J39

2 J38 pin 1 arrow printed on motherboard 7 J39 pin 1 arrow printed on motherboard

3 Clear CMOS: J38 pins 9 - 10 8 Boot Cisco IMC from alternate image: J39 pins 1 -
2

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Using the Clear CMOS Header (J38, Pins 9 - 10)

4 Recover BIOS: J38 pins 11 - 12 9 Reset Cisco IMC password to default: J39 pins 3 -
4

5 Clear password: J38 pins 13 - 14 10 Reset Cisco IMC to defaults: J39 pins 5 - 6

Using the Clear CMOS Header (J38, Pins 9 - 10)

You can use this header to clear the server’s CMOS settings in the case of a system hang. For example, if the
server hangs because of incorrect settings and does not boot, use this jumper to invalidate the settings and
reboot with defaults.

Caution Clearing the CMOS removes any customized settings and might result in data loss. Make a note of any
necessary customized settings in the BIOS before you use this clear CMOS procedure.

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.
Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Locate header block J38 and pins 9-10, as shown in Service Headers and Jumpers, on page 95.
Step 5 Install a two-pin jumper across pins 9 and 10.
Step 6 Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby power mode,
indicated when the Power LED on the front panel is amber.
Step 7 Return the server to main power mode by pressing the Power button on the front panel. The server is in main power
mode when the Power LED is green.
Note You must allow the entire server to reboot to main power mode to complete the reset. The state of the jumper
cannot be determined without the host CPU running.

Step 8 Press the Power button to shut down the server to standby power mode, and then remove AC power cords from the
server to remove all power.
Step 9 Remove the top cover from the server.
Step 10 Remove the jumper that you installed.
Note If you do not remove the jumper, the CMOS settings are reset to the defaults every time you power-cycle the
server.

Step 11 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

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Using the BIOS Recovery Header (J38, Pins 11 - 12)

Using the BIOS Recovery Header (J38, Pins 11 - 12)

Depending on which stage the BIOS becomes corrupted, you might see different behavior.
• If the BIOS BootBlock is corrupted, you might see the system get stuck on the following message:
Initializing and configuring memory/hardware

• If it is a non-BootBlock corruption, a message similar to the following is displayed:

****BIOS FLASH IMAGE CORRUPTED****
Flash a valid BIOS capsule file using Cisco IMC WebGUI or CLI interface.
IF Cisco IMC INTERFACE IS NOT AVAILABLE, FOLLOW THE STEPS MENTIONED BELOW.
1. Connect the USB stick with bios.cap file in root folder.
2. Reset the host.
IF THESE STEPS DO NOT RECOVER THE BIOS
1. Power off the system.
2. Mount recovery jumper.
3. Connect the USB stick with bios.cap file in root folder.
4. Power on the system.
Wait for a few seconds if already plugged in the USB stick.
REFER TO SYSTEM MANUAL FOR ANY ISSUES.

Note As indicated by the message shown above, there are two procedures for recovering the BIOS. Try procedure
1 first. If that procedure does not recover the BIOS, use procedure 2.

Procedure 1: Reboot With recovery.cap File

Step 1 Download the BIOS update package and extract it to a temporary location.
Step 2 Copy the contents of the extracted recovery folder to the root directory of a USB drive. The recovery folder contains the
bios.cap file that is required in this procedure.
Note The bios.cap file must be in the root directory of the USB drive. Do not rename this file. The USB drive must
be formatted with either the FAT16 or FAT32 file system.

Step 3 Insert the USB drive into a USB port on the server.
Step 4 Reboot the server.
Step 5 Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid bios.cap file on the USB drive, it
displays this message:
Found a valid recovery file...Transferring to Cisco IMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...

Step 6 Wait for server to complete the BIOS update, and then remove the USB drive from the server.
Note During the BIOS update, Cisco IMC shuts down the server and the screen goes blank for about 10 minutes.
Do not unplug the power cords during this update. Cisco IMC powers on the server after the update is complete.

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Procedure 2: Use BIOS Recovery Header and bios.cap Recovery File

Procedure 2: Use BIOS Recovery Header and bios.cap Recovery File

Step 1 Download the BIOS update package and extract it to a temporary location.
Step 2 Copy the contents of the extracted recovery folder to the root directory of a USB drive. The recovery folder contains
the bios.cap file that is required in this procedure.
Note The bios.cap file must be in the root directory of the USB drive. Do not rename this file. The USB drive must
be formatted with either the FAT16 or FAT32 file system.

Step 3 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.
Step 4 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 5 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 6 Locate header block J38 and pins 11-12, as shown in Service Headers and Jumpers, on page 95.
Step 7 Install a two-pin jumper across pins 11 and 12.
Step 8 Reconnect AC power cords to the server. The server powers up to standby power mode.
Step 9 Insert the USB thumb drive that you prepared in Step 2 into a USB port on the server.
Step 10 Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid bios.cap file on the USB drive, it
displays this message:
Found a valid recovery file...Transferring to Cisco IMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...

Step 11 Wait for server to complete the BIOS update, and then remove the USB drive from the server.
Note During the BIOS update, Cisco IMC shuts down the server and the screen goes blank for about 10 minutes.
Do not unplug the power cords during this update. Cisco IMC powers on the server after the update is complete.

Step 12 After the server has fully booted, power off the server again and disconnect all power cords.
Step 13 Remove the jumper that you installed.
Note If you do not remove the jumper, after recovery completion you see the prompt, “Please remove the recovery
jumper.”

Step 14 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

Using the Clear Password Header (J38, Pins 13 - 14)

You can use this header to clear the administrator password.

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.

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Using the Boot Alternate Cisco IMC Image Header (J39, Pins 1 - 2)

Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Locate header block J38 and pins 13-14, as shown in Service Headers and Jumpers, on page 95.
Step 5 Install a two-pin jumper across pins 13 and 14.
Step 6 Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby power mode,
indicated when the Power LED on the front panel is amber.
Step 7 Return the server to main power mode by pressing the Power button on the front panel. The server is in main power
mode when the Power LED is green.
Note You must allow the entire server to reboot to main power mode to complete the reset. The state of the jumper
cannot be determined without the host CPU running.

Step 8 Press the Power button to shut down the server to standby power mode, and then remove AC power cords from the
server to remove all power.
Step 9 Remove the top cover from the server.
Step 10 Remove the jumper that you installed.
Note If you do not remove the jumper, the password is cleared every time you power-cycle the server.

Step 11 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

Using the Boot Alternate Cisco IMC Image Header (J39, Pins 1 - 2)
You can use this Cisco IMC debug header to force the system to boot from an alternate Cisco IMC image.

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.
Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Locate header block J39, pins 1-2, as shown in Service Headers and Jumpers, on page 95.
Step 5 Install a two-pin jumper across J39 pins 1 and 2.
Step 6 Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby power mode,
indicated when the Power LED on the front panel is amber.
Step 7 Return the server to main power mode by pressing the Power button on the front panel. The server is in main power
mode when the Power LED is green.
Note When you next log in to Cisco IMC, you see a message similar to the following:
'Boot from alternate image' debug functionality is enabled.
CIMC will boot from alternate image on next reboot or input power cycle.

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Using the Reset Cisco IMC Password to Default Header (J39, Pins 3 - 4)

Step 8 Press the Power button to shut down the server to standby power mode, and then remove AC power cords from the
server to remove all power.
Step 9 Remove the top cover from the server.
Step 10 Remove the jumper that you installed.
Note If you do not remove the jumper, the server will boot from an alternate Cisco IMC image every time that you
power cycle the server or reboot Cisco IMC.

Step 11 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

Using the Reset Cisco IMC Password to Default Header (J39, Pins 3 - 4)
You can use this Cisco IMC debug header to force the Cisco IMC password back to the default.

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.
Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Locate header block J39, pins 3-4, as shown in Service Headers and Jumpers, on page 95.
Step 5 Install a two-pin jumper across J39 pins 3 and 4.
Step 6 Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby power mode,
indicated when the Power LED on the front panel is amber.
Step 7 Return the server to main power mode by pressing the Power button on the front panel. The server is in main power
mode when the Power LED is green.
Note When you next log in to Cisco IMC, you see a message similar to the following:
'Reset to default CIMC password' debug functionality is enabled.
On input power cycle, CIMC password will be reset to defaults.

Step 8 Press the Power button to shut down the server to standby power mode, and then remove AC power cords from the
server to remove all power.
Step 9 Remove the top cover from the server.
Step 10 Remove the jumper that you installed.
Note If you do not remove the jumper, the server will reset the Cisco IMC password to the default every time that
you power cycle the server. The jumper has no effect if you reboot Cisco IMC.

Step 11 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

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Using the Reset Cisco IMC to Defaults Header (J39, Pins 5 - 6)

Using the Reset Cisco IMC to Defaults Header (J39, Pins 5 - 6)

You can use this Cisco IMC debug header to force the Cisco IMC settings back to the defaults.

Step 1 Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33. Disconnect power cords from all power supplies.
Step 2 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.

Step 3 Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
Step 4 Locate header block J39, pins 5-6, as shown in Service Headers and Jumpers, on page 95.
Step 5 Install a two-pin jumper across J39 pins 5 and 6.
Step 6 Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby power mode,
indicated when the Power LED on the front panel is amber.
Step 7 Return the server to main power mode by pressing the Power button on the front panel. The server is in main power
mode when the Power LED is green.
Note When you next log in to Cisco IMC, you see a message similar to the following:
'CIMC reset to factory defaults' debug functionality is enabled.
On input power cycle, CIMC will be reset to factory defaults.

Step 8 To remove the jumper, press the Power button to shut down the server to standby power mode, and then remove AC
power cords from the server to remove all power.
Step 9 Remove the top cover from the server.
Step 10 Remove the jumper that you installed.
Note If you do not remove the jumper, the server will reset the Cisco IMC to the default settiings every time that
you power cycle the server. The jumper has no effect if you reboot Cisco IMC.

Step 11 Replace the top cover, replace the server in the rack, replace power cords and any other cables, and then power on the
server by pressing the Power button.

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 Maintaining the Server
Using the Reset Cisco IMC to Defaults Header (J39, Pins 5 - 6)

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 APPENDIX A
Server Specifications
• Server Specifications, on page 103

Server Specifications
This appendix lists the physical, environmental, and power specifications for the server.
• Physical Specifications, on page 103
• Environmental Specifications, on page 103
• Power Specifications, on page 104

Physical Specifications
The following table lists the physical specifications for the server versions.

Table 9: Physical Specifications

Description Specification

Height 1.7 in. (43.2 mm)

Width 16.9 in. (429.0 mm)

Depth Server only: 29.5 in. (740.3 mm)

(length)
Server with slide rail: 31.0 in (787.4 mm)

Weight Maximum: 37.5 lb. (17.0 Kg)

Minimum: 29.0 lb. (13.2 Kg)

Environmental Specifications
The following table lists the environmental requirements and specifications for the server.

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Power Specifications

Table 10: Physical Specifications

Description Specification

Temperature, Operating 41 to 95°F (5 to 35°C)

Derate the maximum temperature by 1°C per every 305 meters of altitude above
sea level.

Temperature, non-operating –40 to 149°F (–40 to 65°C)

(when the server is stored or transported)

Humidity (RH), operating 10 to 90%

Humidity (RH), non-operating 5 to 93%

(when the server is stored or transported)

Altitude, operating 0 to 10,000 feet

Altitude, non-operating 0 to 40,000 feet

(when the server is stored or transported)

Sound power level 5.5

Measure A-weighted per ISO7779 LwAd (Bels)
Operation at 73°F (23°C)

Sound pressure level 40

Measure A-weighted per ISO7779 LpAm (dBA)
Operation at 73°F (23°C)

Power Specifications

Note Do not mix power supply types or wattages in the server. Both power supplies must be identical.

You can get more specific power information for your exact server configuration by using the Cisco UCS
Power Calculator:
http://ucspowercalc.cisco.com
The power specifications for the supported power supply options are listed in the following sections.

770 W AC Power Supply

This section lists the specifications for each 770 W AC power supply (Cisco part number UCSC-PSU1-770W).

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1050 W AC Power Supply

Table 11: 770 W AC Specifications

Description Specification

AC Input Voltage Nominal range: 100–120 VAC, 200–240 VAC

(Range: 90–132 VAC, 180–264 VAC)

AC Input Frequency Nominal range: 50 to 60Hz

(Range: 47–63 Hz)

Maximum AC Input current 9.5 A at 100 VAC

4.5 A at 208 VAC

Maximum input volt-amperes 950 VA at 100 VAC

Maximum inrush current 15 A (sub-cycle duration)

Maximum hold-up time 12 ms at 770 W

Maximum output power per PSU 770 W

Power supply output voltage 12 VDC

Power supply standby voltage 12 VDC

Efficiency rating Climate Savers Platinum Efficiency (80Plus Platinum certified)

Form factor RSP2

Input connector IEC320 C14

1050 W AC Power Supply

This section lists the specifications for each 1050 W AC power supply (Cisco part number
UCSC-PSU1-1050W).

Table 12: 1050 W AC Specifications

Description Specification

AC Input Voltage Nominal range: 100–120 VAC, 200–240 VAC

(Range: 90–132 VAC, 180–264 VAC)

AC Input Frequency Nominal range: 50 to 60Hz

(Range: 47–63 Hz)

Maximum AC Input current 12.5 A at 100 VAC

6.0 A at 208 VAC

Maximum input volt-amperes 1250 VA at 100 VAC

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1600 W AC Power Supply

Maximum inrush current 15 A (sub-cycle duration)

Maximum hold-up time 12 ms at 1050 W

Maximum output power per PSU 800 W at 100–120 VAC

1050 W at 200–240 VAC

Power supply output voltage 12 VDC

Power supply standby voltage 12 VDC

Efficiency rating Climate Savers Platinum Efficiency (80Plus Platinum certified)

Form factor RSP2

Input connector IEC320 C14

1600 W AC Power Supply

This section lists the specifications for each 1600 W AC power supply (Cisco part number
UCSC-PSU1-1600W).

Table 13: 1600 W AC Specifications

Description Specification

AC Input Voltage Nominal range: 200–240 VAC

(Range: 180–264 VAC)

AC Input Frequency Nominal range: 50 to 60Hz

(Range: 47–63 Hz)

Maximum AC Input current 9.5 A at 200 VAC

Maximum input volt-amperes 1250 VA at 200 VAC

Maximum inrush current 30 A at 35° C

Maximum hold-up time 80 ms at 1600 W

Maximum output power per PSU 1600 W at 200–240 VAC

Power supply output voltage 12 VDC

Power supply standby voltage 12 VDC

Efficiency rating Climate Savers Platinum Efficiency (80Plus Platinum certified)

Form factor RSP2

Input connector IEC320 C14

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1050 W DC Power Supply

1050 W DC Power Supply

This section lists the specifications for each 1050 W DC power supply (Cisco part number
UCSC-PSUV2-1050DC).

Table 14: 1050 W DC Specifications

Description Specification

DC Input Voltage Nominal range: -48 to -60 VDC

(Range: -40 to -72 VDC)

Maximum DC input current 32 A at -40 VDC

Maximum input wattage 1234 W

Maximum inrush current 35 A (sub-cycle duration)

Maximum hold-up time 5 ms at 100% load (1050 W main and 36 W standby)

Maximum output power per PSU 1050 W on 12 VDC main power

36 W on 12 VDC standby power

Power supply output voltage 12 VDC

Power supply standby voltage 12 VDC

Efficiency rating ≥ 92% at 50% load

Form factor RSP2

Input connector Fixed 3-wire block

Power Cord Specifications

Each power supply in the server has a power cord. Standard power cords or jumper power cords are available
for connection to the server. The shorter jumper power cords, for use in racks, are available as an optional
alternative to the standard power cords.

Note Only the approved power cords or jumper power cords listed below are supported.

Table 15: Supported Power Cords

Description Length Length

(Feet) (Meters)

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Server Specifications

CAB-48DC-40A-8AWG 11.7 3.5

DC power cord, -48 VDC, 40 A, 8 AWG
Three-socket Mini-Fit connector to three-wire

CAB-C13-C14-AC 9.8 3.0

AC power cord, 10 A; C13 to C14, recessed receptacle

CAB-250V-10A-AR 8.2 2.5

AC power cord, 250 V, 10 A
Argentina

CAB-C13-C14-2M-JP 6.6 2.0

AC Power Cord, C13 to C14
Japan PSE Mark

CAB-9K10A-EU 8.2 2.5

AC Power Cord, 250 V, 10 A; CEE 7/7 Plug
Europe

CAB-250V-10A-IS 8.2 2.5

AC Power Cord, 250 V, 10 A
Israel

CAB-250V-10A-CN 8.2 2.5

AC power cord, 250 V, 10 A
PR China

CAB-ACTW 7.5 2.3

AC power cord, 250 V, 10 A
Taiwan

CAB-C13-CBN 2.2 0.68

AC cabinet jumper power cord, 250, 10 A,
C13 to C14

CAB-C13-C14-2M 6.6 2.0

AC cabinet jumper power cord, 250 V, 10 A,
C13 to C14

CAB-9K10A-AU 8.2 2.5

AC power cord, 250 V, 10 A, 3112 plug,
Australia

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Server Specifications

CAB-N5K6A-NA 8.2 2.5

AC power cord, 200/240 V, 6 A,
North America

CAB-250V-10A-ID 8.2 2.5

AC power Cord, 250 V, 10 A,
India

CAB-9K10A-SW 8.2 2.5

AC power cord, 250 V, 10 A, MP232 plug
Switzerland

CAB-250V-10A-BR 8.2 2.5

AC power Cord, 250 V, 10 A
Brazil

CAB-9K10A-UK 8.2 2.5

AC power cord, 250 V, 10 A (13 A fuse), BS1363 plug
United Kingdom

CAB-9K12A-NA 8.2 2.5

AC power cord, 125 V, 13 A, NEMA 5-15 plug
North America

CAB-AC-L620-C13 6.6 2.0

AC power cord, NEMA L6-20 to C13 connectors

CAB-9K10A-IT 8.2 2.5

AC power cord, 250 V, 10 A, CEI 23-16/VII plug
Italy

R2XX-DMYMPWRCORD NA NA
No power cord; PID option for ordering server with no power cord

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Server Specifications

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 APPENDIX B
Storage Controller Considerations
This appendix provides storage controller (RAID and HBA) information.
• Supported Storage Controllers and Cables, on page 111
• Storage Controller Card Firmware Compatibility, on page 112
• RAID Backup (Supercap), on page 113
• Write-Cache Policy for Cisco 12G SAS Modular RAID Controller, on page 113
• Mixing Drive Types in RAID Groups, on page 113
• RAID Controller Migration, on page 114
• Storage Controller and Backplane Connectors, on page 115
• Embedded SATA RAID Controller, on page 117
• For More RAID Utility Information, on page 126

Supported Storage Controllers and Cables

This server supports a single, PCIe-style, SAS RAID or HBA controller that plugs into a dedicated internal
riser. Alternatively, the server has a software-based SATA RAID controller embedded in the system.

Note Do not mix controller types in the server. Do not use the embedded SATA controller and a hardware-based
RAID controller card at the same time. This combination is not supported and could result in data loss.

Note NVMe PCIe SSDs cannot be controlled by a SAS/SATA RAID controller.

This server supports the RAID and HBA controller options and cable requirements shown in the following
table.

Controller Server Version/Maximum Drives RAID Optional Required Cables

Controlled Levels Supercap
Backup?

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 Storage Controller Considerations
Storage Controller Card Firmware Compatibility

Embedded RAID (PCH This controller is supported only in these 0, 1, 10 No Use SAS/SATA cable included
SATA) server versions: with chassis to connect interposer
board to drive backplane.
• All server versions can use the
embedded SATA controller to control
two internal SATA M.2 drives.
• SFF 10-drives (C220M5SX):
8 front-loading SATA drives (drive
bays 1 - 8)
• LFF 4-drives (C220M5L):
4 front-loading SATA drives

Cisco 12G Modular RAID This controller is supported only in this 0, 1, 5, 6, 10, Yes Use SAS/SATA cable included
Controller server version: 50, 60 with chassis to connect controller
to drive backplane.
Controller is orderable only • LFF 4-drives (C220M5L):
as UCSC-MRAID1G-KIT
4 front-loading SAS/SATA drives

Cisco 12G Modular RAID This controller is supported only in these 0, 1, 5, 6, 10, Yes Use SAS/SATA cable included
Controller with 2-GB cache server versions: 50, 60 with chassis to connect controller
to drive backplane.
UCSC-RAID-M5 • SFF 10-drives (C220M5SX):
Includes 2-GB cache 10 front-loading SAS/SATA drives

Cisco 12G Modular SAS This controller is supported only in these Non-RAID No Use SAS/SATA cable included
HBA server versions: with chassis to connect controller
to drive backplane.
UCSC-SAS-M5 • SFF 10-drives (C220M5SX):
10 front-loading SAS/SATA drives

Cisco 12G 9400-8e HBA Supported in all server versions: Non-RAID No External drive cables not sold by
for external JBOD attach Cisco.
8 external SAS/SATA ports, controlling
UCSC-9400-8E up to 1024 external drives. NOTE: This HBA does not
support optical cables for
connection to external storage
(copper only).

Storage Controller Card Firmware Compatibility

Firmware on the storage controller (RAID or HBA) must be verified for compatibility with the current Cisco
IMC and BIOS versions that are installed on the server. If not compatible, upgrade or downgrade the storage
controller firmware using the Cisco Host Upgrade Utility (HUU) for your firmware release to bring it to a
compatible level.
See the HUU guide for your Cisco IMC release for instructions on downloading and using the utility to bring
server components to compatible levels: HUU Guides.

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RAID Backup (Supercap)

Note For servers running in standalone mode only: After you replace controller hardware, you must run the
Cisco Host Upgrade Utility (HUU) to update the controller firmware, even if the firmware Current Version
is the same as the Update Version. This is necessary to program the controller's suboem-id to the correct value
for the server SKU. If you do not do this, drive enumeration might not display correctly in the software. This
issue does not affect servers controlled in UCSM mode.

RAID Backup (Supercap)

This server supports installation of one supercap unit. The unit mounts to a bracket in-line with the fan modules.
The optional SCPM provides approximately three years of backup for the disk write-back cache DRAM in
the case of a sudden power loss by offloading the cache to the NAND flash.
For supercap unit replacement instructions, see Replacing the Supercap (RAID Backup), on page 86.

Write-Cache Policy for Cisco 12G SAS Modular RAID Controller

For this server and other Cisco Generation M5 servers, the default write-cache policy for the Cisco Modular
RAID controller is Write Through (irrespective of the presence of a charged supercap or “good BBU”). This
utilizes the optimal performance characteristics of the controller.
The write policy can be set to Write Back, if preferred. You can set the write policy using the following
methods:
• For standalone servers, use the Cisco IMC interface to set Virtual Drive Properties > Write Policy. See
the “Managing Storage Adapters” section in your Cisco IMC Configuration Guide.
Cisco IMC GUI and CLI Configuration Guides
• For Cisco UCS-integrated servers, use the Cisco UCS Manager interface to set the write-cache policy
as part of virtual drive configuration in your storage profile.
Cisco UCS Manager Configuration Guides
• Use the LSI Option ROM Configuration Utility.

Mixing Drive Types in RAID Groups

The following table lists the technical capabilities for mixing hard disk drive (HDD) and solid state drive
(SSD) types in a RAID group. However, see the recommendations that follow for the best performance.

Table 16: Mixing Drive Types

Mix of Drive Types in RAID Group Allowed?

SAS HDD + SATA HDD Yes

SAS SSD + SATA SSD Yes

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HDD + SSD No

Drive Type Mixing Best Practices

For the best performance follow these guidelines:
• Use either all SAS or all SATA drives in a RAID group.
• Use the same capacity for each drive in the RAID group.
• Never mix HDDs and SSDs in the same RAID group.

RAID Controller Migration

This server supports SAS/SATA hardware RAID (controller card) and embedded software SATA RAID. You
cannot use hardware RAID and software RAID at the same time. See the table below for which data migrations
are allowed and a summary of migration steps.

Starting RAID Controller Migrate to Hardware RAID Allowed? Migrate to Software RAID
Allowed?

None (no drives). Allowed Allowed

Embedded RAID is disabled in 1. Install RAID card. 1. Install SATA interposer
the BIOS. card.
2. Install SAS cables.
2. Install SATA cables.
3. Enable embedded RAID
in BIOS.

Embedded software RAID. Caution Data migration from software -

RAID to hardware RAID is not
Embedded RAID is enabled in
supported and could result in data
the BIOS.
loss.
Allowed only before there is data on the
drives; data migration is not supported.
1. Disable embedded RAID in the BIOS.
2. Install RAID card.
3. Install SAS cables.

Hardware RAID. - Not allowed.

Embedded RAID is disabled in
the BIOS.

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Storage Controller and Backplane Connectors

Storage Controller and Backplane Connectors

This section describes cabling connections for the storage controllers and the backplane. The SAS/SATA
cables are factory-installed and are used for all supported internal controllers in both the SFF 10-drive
(UCSC-C220-M5SX) and LFF 4-drive (UCSC-C220-M5L) versions of the server.
This section also contains diagrams that show the cable-to-drive mapping.

Note The SFF 10-drive version UCSC-C220-M5SN supports NVMe drives only, and so does not use SAS or SATA
RAID. This version of the server comes with an NVMe-switch card factory-installed in the internal mRAID
riser and a PCIe cable connected to PCIe riser 2. The NVMe switch card is not orderable separately.

Embedded RAID
This SW RAID option can control up to 8 SATA drives in the SFF 10-drive version and up to 4 SATA drives
in the LFF 4-drive version.
This embedded RAID option requires that you have a SATA interposer card installed in internal mRAID riser
3. Use the SAS/SATA cables that came with the server.
1. Connect SAS/SATA cable A1 from the A1 interposer connector to the A1 backplane connector.
2. Connect SAS/SATA cable A2 from the A2 interposer connector to the A2 backplane connector.

Note See the following figures that illustrate cable connections and which drives are controlled by each cable. In
the SFF 10-drive version, drives 5 and 10 cannot be controlled by the embedded SATA RAID controller.

Figure 49: Embedded RAID Interposer Cable-to-Drive Backplane Mapping, LFF 4-Drive Version

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Figure 50: Embedded RAID Interposer Cable-to-Drive Backplane Mapping, SFF 10-Drive Version

Cisco 12G Modular SAS RAID Controller or HBA

This HW RAID option can control up to 10 SAS/SATA drives in the SFF 10-drive version and up to 4
SAS/SATA drives in the LFF 4-drive version.
This option requires that you have a SAS RAID or HBA card installed in internal mRAID riser 3. Use the
SAS/SATA cables that came with the server.
1. Connect SAS/SATA cable A1 from the A1 card connector to the A1 backplane connector.
2. Connect SAS/SATA cable A2 from the A2 card connector to the A2 backplane connector.
3. For SFF-10-drive servers only: Connect SAS/SATA cable B2 from the B2 card connector to the B2
backplane connector.

Note See the following figures that illustrate cable connections and which drives are controlled by each cable.

Figure 51: Hardware RAID Card Cable-to-Drive Backplane Mapping, LFF 4-Drive Version

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Embedded SATA RAID Controller

Figure 52: Hardware RAID Card Cable-to-Drive Backplane Mapping, SFF 10-Drive Version

Embedded SATA RAID Controller

This server includes an embedded MegaRAID controller that supports RAID levels 0 and 1. The primary
controller can control up to eight front-loading SATA-only drives. The secondary controller can control two
internal M.2 SATA drives.

Note The VMware ESX/ESXi operating system is not supported with the embedded SATA MegaRAID controller
in SW RAID mode. You can use VMWare in AHCI mode.

Note The Microsoft Windows Server 2016 Hyper-V hypervisor is supported for use with the embedded MegaRAID
controller in SW RAID mode, but all other hyperviors are not supported. All Hypervisors are supported in
AHCI mode.

Note You cannot control the M.2 SATA SSDs in the server with a HW RAID controller.

Embbeded SATA RAID Requirements

The embedded SATA RAID controller requires the following items:
• Interposer card UCSC-SATAIN-220M5. This must be installed in internal mRAID riser 3.
• The SAS/SATA cables that are preinstalled in the chassis.
• Primary controller: SATA drives only (up to eight, in front drive bays 1–8).
• Secondary controller: M.2 mini-storage module with two SATA M.2 SSDs.
• The embedded SATA RAID controllers must be enabled in the server BIOS. If you ordered the server
with embedded SATA RAID, it is enabled at the factory.

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• (Optional) LSI MegaSR drivers for Windows or Linux.

• The software RAID controller requires UEFI boot mode; Legacy boot mode is not supported.
• If you use an embedded RAID controller with Linux, both the pSATA and the sSATA controller must
be set to LSI SW RAID mode.

Embedded SATA RAID Controller Considerations

Note the following considerations:
• The default setting for this embedded controller hub is SATA RAID 0, 1, and 10 support for up to eight
front-loading SATA drives, and up to two internal M.2 SATA drives. The hub is divided into two SATA
controllers that have different functions. See Embedded SATA RAID: Two SATA Controllers, on page
118.
• When you order the server with this embedded controller, the controller is enabled in the BIOS. Instructions
for enabling the controller are included for the case in which a server is reset. See Enabling SATA Mode
For the Embedded Controllers , on page 119.
• You cannot downgrade from using a hardware RAID controller card to using the software RAID embedded
controller (see RAID Controller Migration, on page 114).

Caution Data migration from software RAID (embedded RAID) to hardware RAID (a
controller card) is not supported and could result in data loss. Migrations from
software RAID to hardware RAID are supported only before there is data on the
drives, or when there are no drives in the server.

• The required drivers for this controller are already installed and ready to use with the LSI SWRAID
Configuration Utility. However, if you will use this controller with Windows or Linux, you must download
and install additional drivers for those operating systems. See Installing LSI MegaSR Drivers For Windows
and Linux, on page 120.

Embedded SATA RAID: Two SATA Controllers

The embedded RAID platform controller hub (PCH) is split into two controllers: primary SATA (pSATA)
and secondary SATA (sSATA). These two controllers are seen as separate RAID controllers in the Cisco
IMC interface and are configurable separately.
• SFF 10-drives server UCSC-C220-M5SX:
• The pSATA controller controls up to eight front SATA drives (drive bays 1–8).
• The sSATA controller controls two internal SATA M.2 drives, when they are present in the M.2
mini-storage module option.
• If the M.2 mini-storage module is not present, or if M.2 NVMe drives are installed in the mini-storage
module, the sSATA controller is automatically disabled.

• SFF 10-drives NVMe-optimized server UCSC-C220-M5SN:

• The pSATA controller is disabled.

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Enabling SATA Mode For the Embedded Controllers

• The sSATA controller controls two internal SATA M.2 drives, when they are present in the M.2
mini-storage module option.
• If the M.2 mini-storage module is not present, or if M.2 NVMe drives are installed in the mini-storage
module, the sSATA controller is automatically disabled.

• LFF 4-drives server UCSC-C220-M5L:

• The pSATA controller controls front-loading SATA drives in bays 1-4.
• The sSATA controller controls two internal SATA M.2 drives, when they are present in the M.2
mini-storage module option.
• If the M.2 mini-storage module is not present, or if M.2 NVMe drives are installed in the mini-storage
module, the sSATA controller is automatically disabled.

• Each controller is listed separately in the BIOS. You can enable or disable the controllers in the BIOS.
See Embedded SATA RAID: Two SATA Controllers, on page 118.

Enabling SATA Mode For the Embedded Controllers

This procedure uses the server's BIOS Setup Utility.

Note If you use an embedded RAID controller with Linux, both the pSATA and the sSATA controller must be set
to LSI SW RAID mode.

Step 1 Boot the server and press F2 when prompted to enter the BIOS Setup utility.
Step 2 Set the SATA mode:
a) Choose the Advanced tab, and then choose LOM and PCIe Slots Configuration.
b) For the primary pSATA controller, select pSATA and then choose one of the options from the dialog:
• LSI SW RAID—Enable the embedded pSATA RAID controller.
Note This menu option does not appear when the server is set to boot in Legacy mode (UEFI mode is
required). To change the boot mode, use the BIOS setting for Boot Options > Boot Mode.

• Disabled—Disable the embedded pSATA RAID controller.

c) For the secondary sSATA controller, select M.2 and then choose one of the options from the dialog:
• LSI SW RAID—Enable the embedded sSATA RAID controller for control of internal SATA M.2 drives.
Note This menu option does not appear when the server is set to boot in Legacy mode (UEFI mode is
required). To change the boot mode, use the BIOS setting for Boot Options > Boot Mode.

Note This menu option does not appear when the server has no M.2 mini storage module, or when no SATA
M.2 drive is installed in the mini-storage module.

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• AHCI—Enable control of the internal SATA M.2 drives by AHCI through your OS rather than the embedded
RAID controller.
• Disabled—Disable the embedded sSATA RAID controller.

Step 3 Press F10 to save your changes and exit the utility.

Accessing the Software RAID Configuration Utility

To configure RAID settings for the embedded SATA RAID controllers, use the utility that is built into the
BIOS. Each controller is controlled by its own instance of the utility.

Step 1 Boot the server and press F2 when prompted to enter the BIOS Setup utility.
Step 2 Choose the Advanced tab.
Step 3 Select the instance of the utility that is for the controller that you want to manage (primary or secondary):
• For the pSATA controller, select LSI Software RAID Configuration Utility (SATA).
• For the sSATA controller, select LSI Software RAID Configuration Utility (sSATA).

Installing LSI MegaSR Drivers For Windows and Linux

Note The required drivers for this controller are already installed and ready to use. However, if you will use this
controller with Windows or Linux, you must download and install additional drivers for those operating
systems.

This section explains how to install the LSI MegaSR drivers for the following supported operating systems:
• Microsoft Windows Server
• Red Hat Enterprise Linux (RHEL)
• SUSE Linux Enterprise Server (SLES)

For the specific supported OS versions, see the Hardware and Software Compatibility Matrix for your server
release.

Downloading the MegaSR Drivers

The MegaSR drivers are included in the C-Series driver ISO for your server and OS.

Step 1 Find the drivers ISO file download for your server online and download it to a temporary location on your workstation:
a) See the following URL: http://www.cisco.com/cisco/software/navigator.html.

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Microsoft Windows Server Drivers

b) Click Servers - Unified Computing in the middle column.

c) Click UCS C-Series Rack-Mount Standalone Server Software in the right-hand column.
d) Click your model of server in the right-hand column.
e) Click Unified Computing System (UCS) Drivers.
f) Click the release number that you are downloading.
g) Click Download to download the drivers’ ISO file.
h) Verify the information on the next page, and then click Proceed With Download.
Step 2 Continue through the subsequent screens to accept the license agreement and then browse to a location where you want
to save the driver ISO file.

Microsoft Windows Server Drivers

Installing Microsoft Windows Server Drivers
The Windows Server operating system automatically adds the driver to the registry and copies the driver to
the appropriate directory.

Before you begin

Before you install this driver on an embedded controller, you must configure a RAID drive group on the
embedded controller for the drives where you will install the OS (pSATA and/or sSATA).
To access the configuration utility, open the BIOS Setup Utility, go to the Advanced tab, and then choose
the utility instance for the embedded controller:
• For pSATA, select LSI Software RAID Configuration Utility (SATA)
• For sSATA, select LSI Software RAID Configuration Utility (sSATA)

Step 1 Download the Cisco UCS C-Series drivers’ ISO, as described in Downloading the MegaSR Drivers, on page 120.
Step 2 Prepare the drivers on a USB thumb drive:
a) Burn the ISO image to a disk.
b) Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers:
/<OS>/Storage/Intel/C600-M5/
c) Expand the Zip file, which contains the folder with the MegaSR driver files.
d) Copy the expanded folder to a USB thumb drive.
Step 3 Start the Windows driver installation using one of the following methods:
• To install from local media, connect an external USB DVD drive to the server and then insert the first Windows
installation disk into the drive. Skip to Step 6.
• To install from remote ISO, log in to the server’s Cisco IMC interface and continue with the next step.

Step 4 Launch a Virtual KVM console window and click the Virtual Media tab.
a) Click Add Image and browse to select your remote Windows installation ISO file.
b) Check the check box in the Mapped column for the media that you just added, and then wait for mapping to
complete.

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Step 5 Power cycle the server.

Step 6 Press F6 when you see the F6 prompt during bootup. The Boot Menu window opens.
Step 7 On the Boot Manager window, choose the physical disk or virtual DVD and press Enter. The Windows installation
begins when the image is booted.
Step 8 Press Enter when you see the prompt, “Press any key to boot from CD.”
Step 9 Observe the Windows installation process and respond to prompts in the wizard as required for your preferences and
company standards.
Step 10 When Windows prompts you with “Where do you want to install Windows,” install the drivers for embedded MegaRAID:
a) Click Load Driver. You are prompted by a Load Driver dialog box to select the driver to be installed.
b) Connect the USB thumb drive that you prepared in Step 3 to the target server.
c) On the Windows Load Driver dialog, click Browse.
d) Use the dialog box to browse to the location of the drivers folder on the USB thumb drive, and then click OK.
Windows loads the drivers from the folder and when finished, the driver is listed under the prompt, “Select the
driver to be installed.”
e) Click Next to install the drivers.

Updating Microsoft Windows Server Drivers

Step 1 Click Start, point to Settings, and then click Control Panel.
Step 2 Double-click System, click the Hardware tab, and then click Device Manager. Device Manager starts.
Step 3 In Device Manager, double-click SCSI and RAID Controllers, right-click the device for which you are installing the
driver, and then click Properties.
Step 4 On the Driver tab, click Update Driver to open the Update Device Driver wizard, and then follow the wizard instructions
to update the driver.

Linux Drivers
Dowloading the Driver IMG or ISO File
See Downloading the MegaSR Drivers, on page 120 for instructions on downloading the drivers. The Linux
driver is included in the form of dud-[driver version].img (or .iso), which is the boot image for the embedded
MegaRAID stack.

Note The LSI MegaSR drivers that Cisco provides for RHEL and SLES are for the original GA versions of those
distributions. The drivers do not support updates to those OS kernels.

Preparing Physical Thumb Drive for Linux

This topic describes how to prepare physical Linux thumb drive from the driver image files.
This procedure requires a CD or DVD drive that you can use to burn the ISO image to disk; and a USB thumb
drive.

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Alternatively, you can mount the dud.img file as a virtual floppy disk, as described in the installation procedures.
For RHEL and SLES, you can use a driver disk utility to create disk images from image files.

Step 1 Download the Cisco UCS C-Series drivers ISO, as described in Downloading the MegaSR Drivers, on page 120 and save
it to your Linux system.
Step 2 Extract the dud.img file:
a) Burn the ISO image to a disc.
b) Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers:
/<OS>/Storage/Intel/C600-M5/
c) Expand the Zip file, which contains the folder with the driver files.
Step 3 Copy the driver update disk image dud-[driver version].img (or .iso) to your Linux system.
Step 4 Insert a blank USB thumb drive into a port on your Linux system.
Step 5 Create a directory and mount the DUD image to that directory:
Example:
mkdir <destination_folder>
mount -oloop <driver_image> <destination_folder>

Step 6 Copy the contents in the directory to your USB thumb drive.

Installing the Red Hat Enterprise Linux Driver

For the specific supported OS versions, see the Hardware and Software Compatibility Matrix for your server
release.
This topic describes the fresh installation of the RHEL device driver on systems that have the embedded
MegaRAID stack.

Note If you use an embedded RAID controller with Linux, both the pSATA and the sSATA controller must be set
to LSI SW RAID mode.

Before you begin

Before you install this driver on an embedded controller, you must configure a RAID drive group on the
embedded controller that controls the drives where you will install the OS (pSATA and/or sSATA).
To access the configuration utility, open the BIOS Setup Utility, go to the Advanced tab, and then choose
the utility instance for the embedded controller:
• For pSATA, select LSI Software RAID Configuration Utility (SATA)
• For sSATA, select LSI Software RAID Configuration Utility (sSATA)

Step 1 Prepare the dud.img (or .iso) file using one of the following methods:

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• To install from physical drive, use the procedure in Preparing Physical Thumb Drive for Linux, on page 122, then
continue with step 4.
• To install from virtual disk, download the Cisco UCS C-Series drivers’ ISO, as described in Downloading the
MegaSR Drivers, on page 120, then continue with the next step.

Step 2 Extract the dud.img (or .iso) file:

a) Burn the ISO image to a disk.
b) Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers:
/<OS>/Storage/Intel/C600-M5/
c) Copy the dud-<driver version>.img (or .iso) file to a temporary location on your workstation.
Step 3 Start the Linux driver installation using one of the following methods:
• To install from local media, connect an external USB DVD drive to the server and then insert the first RHEL
installation disk into the drive. Then continue with Step 6.
• To install from remote ISO, log in to the server’s Cisco IMC interface. Then continue with the next step.

Step 4 Launch a Virtual KVM console window and click the Virtual Media tab.
a) Click Add Image and browse to select your remote RHEL installation ISO file.
b) Click Add Image again and browse to select your dud.img file.
c) Check the check boxes in the Mapped column for the media that you just added, then wait for mapping to complete.
Step 5 Power-cycle the target server.
Step 6 Press F6 when you see the F6 prompt during bootup. The Boot Menu window opens.
Step 7 On the Boot Manager window, select the physical disk or virtual disk and press Enter.
The RHEL installation begins when the image is booted.

Step 8 Enter one of the following blacklist commands at the boot prompt:
• For RHEL 6.x (32- and 64-bit), enter:
linux dd blacklist=isci blacklist=ahci nodmraid noprobe=<atadrive number>

Note The noprobe values depend on the number of drives. For example, to install RHEL 6.x on a RAID 5
configuration with three drives, enter:
Linux dd blacklist=isci blacklist=ahci nodmraid noprobe=ata1 noprobe=ata2

• For RHEL 7.x (32- and 64-bit), enter:

linux dd modprobe.blacklist=ahci nodmraid

Step 9 Press Enter.

The prompt asks whether you have a driver disk.

Step 10 Use the arrow key to choose Yes, and then press Enter.
Step 11 Choose fd0 to indicate that you have a disk with the driver on it.
Step 12 Do one of the following actions:
• If you prepared the dud.img (or .iso) file on a physical thumb drive, insert the thumb drive to the target server and
then press Enter.

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• If you mapped the dud.img (or .iso) file as a virtual disk, choose the location of the virtual disk.

The installer locates and loads the driver for your device. The following message appears:
Loading megasr driver...

Step 13 Follow the RHEL installation procedure to complete the installation.

Step 14 Reboot the target server.

Installing the SUSE Linux Enterprise Server Driver

For the specific supported OS versions, see the Hardware and Software Compatibility Matrix for your server
release.
This topic describes the fresh installation of the SLES driver on systems that have the embedded MegaRAID
stack.

Note If you use an embedded RAID controller with Linux, both the pSATA and the sSATA controller must be set
to LSI SW RAID mode.

Before you begin

Before you install this driver on an embedded controller, you must configure a RAID drive group on the
embedded controller that controls the drives where you will install the OS (pSATA and/or sSATA).
To access the configuration utility, open the BIOS Setup Utility, go to the Advanced tab, and then choose
the utility instance for the embedded controller:
• For pSATA, select LSI Software RAID Configuration Utility (SATA)
• For sSATA, select LSI Software RAID Configuration Utility (sSATA)

Step 1 Prepare the dud.img file using one of the following methods:
• To install from physical disk, use the procedure in Preparing Physical Thumb Drive for Linux, on page 122, then
continue with step 4.
• To install from virtual disk, download the Cisco UCS C-Series drivers’ ISO, as described in Downloading the
MegaSR Drivers, on page 120, then continue with the next step.

Step 2 Extract the dud.img file:

a) Burn the ISO image to a disk.
b) Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers:
/<OS>/Storage/Intel/C600-M5/
c) Copy the dud-<driver version>.img file to a temporary location on your workstation.
Step 3 Start the Linux driver installation using one of the following methods:
• To install from local media, connect an external USB DVD drive to the server and then insert the first SLES
installation disk into the drive. Then continue with Step 6.

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For More RAID Utility Information

• To install from remote ISO, log in to the server’s Cisco IMC interface. Then continue with the next step.

Step 4 Launch a Virtual KVM console window and click the Virtual Media tab.
a) Click Add Image and browse to select your remote RHEL installation ISO file.
b) Click Add Image again and browse to select your dud.img file.
c) Check the check boxes in the Mapped column for the media that you just added, then wait for mapping to complete.
Step 5 Power-cycle the target server.
Step 6 Press F6 when you see the F6 prompt during bootup. The Boot Menu window opens.
Step 7 On the Boot Manager window, select the physical disk or virtual disk and press Enter.
The SLES installation begins when the image is booted.

Step 8 When the first SLES screen appears, choose Installation.

Step 9 Enter the following command in the Boot Options field:
• For SLES 12.x, enter:
brokenmodules=ahci

Step 10 Press F6 for the driver and choose Yes.

Step 11 Do one of the following actions:
• If you prepared the dud.img file on a physical thumb drive, insert the thumb drive to the target server and then
press Enter.
• If you mapped the dud.img file as a virtual disk, choose the location of the virtual disk.

Yes appears under the F6 Driver heading.

Step 12 Press Enter to choose Installation.

Step 13 Press OK.
The following message is displayed: LSI Soft RAID Driver Updates added.

Step 14 At the menu, choose the driver update medium and press the Back button.
Step 15 Follow the SLES installation wizard to complete the installation.
Step 16 Reboot the target server.

For More RAID Utility Information

The Broadcom utilities have help documentation for more information about using the utilities.
• For basic information about RAID and for using the utilities for the RAID controller cards that are
supported in Cisco servers, see the Cisco Servers RAID Guide.
• For hardware SAS MegaRAID configuration—Broadcom 12Gb/s MegaRAID SAS Software User Guide,
Version 2.8
• For embedded software MegaRAID and the utility that is accessed via the server BIOS (refer to Chapter
4)—Broadcom Embedded MegaRAID Software User Guide, March 2018.

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GPU Card Installation
This appendix contains configuration rules for the supported GPU cards.
• Server Firmware Requirements, on page 127
• GPU Card Configuration Rules, on page 127
• Requirement For All GPUs: Memory-Mapped I/O Greater Than 4 GB, on page 128
• Replacing a Single-Wide GPU Card, on page 128
• Using NVIDIA GRID License Server For M-Series and P-Series GPUs, on page 131
• Installing Drivers to Support the GPU Cards, on page 137

Server Firmware Requirements

The following table lists the minimum server firmware versions for the supported GPU cards.

GPU Card Cisco IMC/BIOS Minimum Version Required

NVIDIA Tesla 3.1(3)

P4

GPU Card Configuration Rules

Note the following rules when populating a server with GPU cards.
• You can install up to two NVIDIA Tesla P4 GPU cards in the server, in PCIe slots 1 and 2.
• Use the UCS power calculator at the following link to determine the power needed based on your server
configuration: http://ucspowercalc.cisco.com
• Do not mix different brands or models of GPU cards in the server.

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Requirement For All GPUs: Memory-Mapped I/O Greater Than 4 GB

Requirement For All GPUs: Memory-Mapped I/O Greater Than

4 GB
All supported GPU cards require enablement of the BIOS setting that allows greater than 4 GB of
memory-mapped I/O (MMIO).
• Standalone Server: If the server is used in standalone mode, this BIOS setting is enabled by default:
Advanced > PCI Configuration > Memory Mapped I/O Above 4 GB [Enabled]

If you need to change this setting, enter the BIOS Setup Utility by pressing F2 when prompted during
bootup.
• If the server is integrated with Cisco UCS Manager and is controlled by a service profile, this setting is
enabled by default in the service profile when a GPU is present.
To change this setting manually, use the following procedure.

Step 1 Refer to the Cisco UCS Manager configuration guide (GUI or CLI) for your release for instructions on configuring service
profiles:
Cisco UCS Manager Configuration Guides

Step 2 Refer to the chapter on Configuring Server-Related Policies > Configuring BIOS Settings.
Step 3 In the section of your profile for PCI Configuration BIOS Settings, set Memory Mapped IO Above 4GB Config to one of
the following:
• Disabled—Does not map 64-bit PCI devices to 64 GB or greater address space.
• Enabled—Maps I/O of 64-bit PCI devices to 64 GB or greater address space.
• Platform Default—The policy uses the value for this attribute contained in the BIOS defaults for the server. Use
this only if you know that the server BIOS is set to use the default enabled setting for this item.

Step 4 Reboot the server.

Note Cisco UCS Manager pushes BIOS configuration changes through a BIOS policy or default BIOS settings to
the Cisco Integrated Management Controller (CIMC) buffer. These changes remain in the buffer and do not
take effect until the server is rebooted.

Replacing a Single-Wide GPU Card

Step 1 Remove an existing GPU card from the PCIe riser:
a) Shut down and remove power from the server as described in Shutting Down and Removing Power From the Server,
on page 33.

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GPU Card Installation

b) Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach
cables from the rear panel to provide clearance.
Caution If you cannot safely view and access the component, remove the server from the rack.
c) Remove the top cover from the server as described in Removing the Server Top Cover, on page 35.
d) Use two hands to grasp the external riser handle and the blue area at the front of the riser.
e) Lift straight up to disengage the riser's connectors from the two sockets on the motherboard. Set the riser upside-down
on an antistatic surface.
f) Open the hinged plastic retainer that secures the rear-panel tab of the card.
g) Pull evenly on both ends of the GPU card to remove it from the socket on the PCIe riser.
If the riser has no card, remove the blanking panel from the rear opening of the riser.

Step 2 Install a new GPU card:

Note The NVIDIA Tesla P4 is a half-height, half-length card. If it is installed in full-height PCIe slot 1, it requires
a full-height rear-panel tab installed to the card.

a) With the hinged tab retainer open, align the new GPU card with the empty socket on the PCIe riser.
b) Push down evenly on both ends of the card until it is fully seated in the socket.
c) Ensure that the card’s rear panel tab sits flat against the riser rear-panel opening and then close the hinged tab retainer
over the card’s rear-panel tab.

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GPU Card Installation

Figure 53: PCIe Riser Assembly

1 PCIe slot 1 rear-panel opening 4 Hinged card retainer (one each slot)

2 External riser handle 5 PCIe connector for cable that supports

front-panel NVMe SSDs

3 PCIe slot 2 rear-panel opening -

d) Position the PCIe riser over its two sockets on the motherboard and over the two chassis alignment channels.

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Using NVIDIA GRID License Server For M-Series and P-Series GPUs

Figure 54: PCIe Riser Alignment Features

1 Blue riser handle 2 Riser alignment features in chassis

e) Carefully push down on both ends of the PCIe riser to fully engage its two connectors with the two sockets on the
motherboard.
f) Replace the top cover to the server.
g) Replace the server in the rack, replace cables, and then fully power on the server by pressing the Power button.
Step 3 Optional: Continue with Installing Drivers to Support the GPU Cards, on page 137.
Note If you installed an NVIDIA Tesla M-series or P-Series GPU, you must install GRID licenses to use the GRID
features. See Using NVIDIA GRID License Server For M-Series and P-Series GPUs, on page 131.

Using NVIDIA GRID License Server For M-Series and P-Series

GPUs
This section applies to NVIDIA Tesla M-Series and P-Series GPUs.
Use the topics in this section in the following order when obtaining and using NVIDIA GRID licenses.
1. Familiarize yourself with the NVIDIA GRID License Server.
NVIDIA GRID License Server Overview, on page 132
2. Register your product activation keys with NVIDIA.
Registering Your Product Activation Keys With NVIDIA, on page 133
3. Download the GRID software suite.
Downloading the GRID Software Suite, on page 133

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NVIDIA GRID License Server Overview

4. Install the GRID License Server software to a host.

Installing NVIDIA GRID License Server Software, on page 133
5. Generate licenses on the NVIDIA Licensing Portal and download them.
Installing GRID Licenses From the NVIDIA Licensing Portal to the License Server, on page 134
6. Manage your GRID licenses.
Managing GRID Licenses , on page 135

NVIDIA GRID License Server Overview

The NVIDIA M-Series GPUs combine Tesla and GRID functionality when the licensed GRID features such
as GRID vGPU and GRID Virtual Workstation are enabled. These features are enabled during OS boot by
borrowing a software license that is served over the network from the NVIDIA GRID License Server virtual
appliance. The license is returned to the license server when the OS shuts down.
You obtain the licenses that are served by the GRID License Server from NVIDIA’s Licensing Portal as
downloadable license files, which you install into the GRID License Server via its management interface.
Figure 55: NVIDIA GRID Licensing Architecture

There are three editions of GRID licenses, which enable three different classes of GRID features. The GRID
software automatically selects the license edition based on the features that you are using.

GRID License Edition GRID Feature

GRID Virtual GPU (vGPU) Virtual GPUs for business desktop computing

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Registering Your Product Activation Keys With NVIDIA

GRID Virtual Workstation Virtual GPUs for midrange workstation computing

GRID Virtual Workstation – Extended Virtual GPUs for high-end workstation computing
Workstation graphics on GPU pass-through

Registering Your Product Activation Keys With NVIDIA

After your order is processed, NVIDIA sends you a Welcome email that contains your product activation
keys (PAKs) and a list of the types and quantities of licenses that you purchased.

Step 1 Select the Log In link, or the Register link if you do not already have an account.
The NVIDIA Software Licensing Center > License Key Registration dialog opens.

Step 2 Complete the License Key Registration form and then click Submit My Registration Information.
The NVIDIA Software Licensing Center > Product Information Software dialog opens.

Step 3 If you have additional PAKs, click Register Additional Keys. For each additional key, complete the form on the License
Key Registration dialog and then click Submit My Registration Information.
Step 4 Agree to the terms and conditions and set a password when prompted.

Downloading the GRID Software Suite

Step 1 Return to the NVIDIA Software Licensing Center > Product Information Software dialog.
Step 2 Click the Current Releases tab.
Step 3 Click the NVIDIA GRID link to access the Product Download dialog. This dialog includes download links for:
• NVIDIA License Manager software
• The gpumodeswitch utility
• The host driver software

Step 4 Use the links to download the software.

Installing NVIDIA GRID License Server Software

For full installation instructions and troubleshooting, refer to the NVIDIA GRID License Server User Guide.
Also refer to the NVIDIA GRID License Server Release Notes for the latest information about your release.
http://www.nvidia.com
Platform Requirements for NVIDIA GRID License Server

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Installing GRID Licenses From the NVIDIA Licensing Portal to the License Server

• The hosting platform can be a physical or a virtual machine. NVIDIA recommends using a host that is
dedicated only to running the License Server.
• The hosting platform must run a supported Windows OS.
• The hosting platform must have a constant IP address.
• The hosting platform must have at least one constant Ethernet MAC address.
• The hosting platform’s date and time must be set accurately.

Installing GRID Licenses From the NVIDIA Licensing Portal to the License
Server
Accessing the GRID License Server Management Interface
Open a web browser on the License Server host and access the URL http://localhost:8080/licserver.
If you configured the License Server host’s firewall to permit remote access to the License Server, the
management interface is accessible from remote machines at the URL http://hostname:8080/licserver

Reading Your License Server’s MAC Address

Your License Server’s Ethernet MAC address is used as an identifier when registering the License Server
with NVIDIA’s Licensing Portal.

Step 1 Access the GRID License Server Management Interface in a browser.

Step 2 In the left-side License Server panel, select Configuration.
The License Server Configuration panel opens. Next to Server host ID, a pull-down menu lists the possible Ethernet
MAC addresses.

Step 3 Select your License Server’s MAC address from the Server host ID pull-down.
Note It is important to use the same Ethernet ID consistently to identify the server when generating licenses on
NVIDIA’s Licensing Portal. NVIDIA recommends that you select one entry for a primary, non-removable
Ethernet interface on the platform.

Installing Licenses From the Licensing Portal

Step 1 Access the GRID License Server Management Interface in a browser.

Step 2 In the left-side License Server panel, select Configuration.
The License Server Configuration panel opens.

Step 3 Use the License Server Configuration menu to install the .bin file that you generated earlier.
a) Click Choose File.
b) Browse to the license .bin file that you want to install and click Open.

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Viewing Available GRID Licenses

c) Click Upload.
The license file is installed on your License Server. When installation is complete, you see the confirmation message,
“Successfully applied license file to license server.”

Viewing Available GRID Licenses

Use the following procedure to view which licenses are installed and available, along with their properties.

Step 1 Access the GRID License Server Management Interface in a browser.

Step 2 In the left-side License Server panel, select Licensed Feature Usage.
Step 3 Click on a feature in the Feature column to see detailed information about the current usage of that feature.

Viewing Current License Usage

Use the following procedure to view information about which licenses are currently in-use and borrowed from
the server.

Step 1 Access the GRID License Server Management Interface in a browser.

Step 2 In the left-side License Server panel, select Licensed Clients.
Step 3 To view detailed information about a single licensed client, click on its Client ID in the list.

Managing GRID Licenses

Features that require GRID licensing run at reduced capability until a GRID license is acquired.

Acquiring a GRID License on Windows

Step 1 Open the NVIDIA Control Panel using one of the following methods:
• Right-click on the Windows desktop and select NVIDIA Control Panel from the menu.
• Open Windows Control Panel and double-click the NVIDIA Control Panel icon.

Step 2 In the NVIDIA Control Panel left-pane under Licensing, select Manage License.
The Manage License task pane opens and shows the current license edition being used. The GRID software automatically
selects the license edition based on the features that you are using. The default is Tesla (unlicensed).

Step 3 If you want to acquire a license for GRID Virtual Workstation, under License Edition, select GRID Virtual Workstation.
Step 4 In the License Server field, enter the address of your local GRID License Server. The address can be a domain name or
an IP address.
Step 5 In the Port Number field, enter your port number of leave it set to the default used by the server, which is 7070.

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Acquiring a GRID License on Linux

Step 6 Select Apply.

The system requests the appropriate license edition from your configured License Server. After a license is successfully
acquired, the features of that license edition are enabled.
Note After you configure licensing settings in the NVIDIA Control Panel, the settings persist across reboots.

Acquiring a GRID License on Linux

Step 1 Edit the configuration file /etc/nvidia/gridd.conf:

sudo vi /etc/nvidia/gridd.conf

Step 2 Edit the ServerUrl line with the address of your local GRID License Server.
The address can be a domain name or an IP address. See the example file below.

Step 3 Append the port number (default 7070) to the end of the address with a colon. See the example file below.
Step 4 Edit the FeatureType line with the integer for the license type. See the example file below.
• GRID vGPU = 1
• GRID Virtual Workstation = 2

Step 5 Restart the nvidia-gridd service.

sudo service nvidia-gridd restart

The service automatically acquires the license edition that you specified in the FeatureType line. You can confirm this
in /var/log/messages.
Note After you configure licensing settings in the NVIDIA Control Panel, the settings persist across reboots.

Sample configuration file:

# /etc/nvidia/gridd.conf - Configuration file for NVIDIA Grid Daemon
# Description: Set License Server URL
# Data type: string
# Format: "<address>:<port>"
ServerUrl=10.31.20.45:7070
# Description: Set Feature to be enabled
# Data type: integer
# Possible values:
# 1 => for GRID vGPU
# 2 => for GRID Virtual Workstation
FeatureType=2

Using gpumodeswitch
The command line utility gpumodeswitch can be run in the following environments:

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• Windows 64-bit command prompt (requires administrator permissions)

• Linux 32/64-bit shell (including Citrix XenServer dom0) (requires root permissions)

Note Consult NVIDIA product release notes for the latest information on compatibility with compute and graphic
modes.

The gpumodeswitch utility supports the following commands:

• --listgpumodes
Writes information to a log file named listgpumodes.txt in the current working directory.
• --gpumode graphics

Switches to graphics mode. Switches mode of all supported GPUs in the server unless you specify
otherwise when prompted.
• --gpumode compute

Switches to compute mode. Switches mode of all supported GPUs in the server unless you specify
otherwise when prompted.

Note After you switch GPU mode, reboot the server to ensure that the modified resources of the GPU are correctly
accounted for by any OS or hypervisor running on the server.

Installing Drivers to Support the GPU Cards

After you install the hardware, you must update to the correct level of server BIOS and then install GPU
drivers and other software in this order:
1. Update the server BIOS.
2. Update the GPU drivers.

1. Updating the Server BIOS

Install the latest Cisco UCS C240 M4 server BIOS by using the Host Upgrade Utility for the Cisco UCS C240
M4 server.

Note You must do this procedure before you update the NVIDIA drivers.

Step 1 Navigate to the following URL: http://www.cisco.com/cisco/software/navigator.html.

Step 2 Click Servers–Unified Computing in the middle column.

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2. Updating the GPU Card Drivers

Step 3 Click Cisco UCS C-Series Rack-Mount Standalone Server Software in the right-hand column.
Step 4 Click the name of your model of server in the right-hand column.
Step 5 Click Unified Computing System (UCS) Server Firmware.
Step 6 Click the release number.
Step 7 Click Download Now to download the ucs-server platform-huu-version_number.iso file.
Step 8 Verify the information on the next page, and then click Proceed With Download.
Step 9 Continue through the subsequent screens to accept the license agreement and browse to a location where you want to
save the file.
Step 10 Use the Host Upgrade Utility to update the server BIOS.
The user guides for the Host Upgrade Utility are at Utility User Guides.

2. Updating the GPU Card Drivers

After you update the server BIOS, you can install GPU drivers to your hypervisor virtual machine.

Step 1 Install your hypervisor software on a computer. Refer to your hypervisor documentation for the installation instructions.
Step 2 Create a virtual machine in your hypervisor. Refer to your hypervisor documentation for instructions.
Step 3 Install the GPU drivers to the virtual machine. Download the drivers from either:
• NVIDIA Enterprise Portal for GRID hypervisor downloads (requires NVIDIA login):
https://nvidia.flexnetoperations.com/
• NVIDIA public driver area: http://www.nvidia.com/Download/index.aspx
• AMD: http://support.amd.com/en-us/download

Step 4 Restart the server.

Step 5 Check that the virtual machine is able to recognize the GPU card. In Windows, use the Device Manager and look under
Display Adapters.

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 APPENDIX D
Installation For Cisco UCS Manager Integration
• Installation For Cisco UCS Manager Integration, on page 139

Installation For Cisco UCS Manager Integration

The Cisco UCS Manager integration instructions are in the integration guides found here:
Cisco UCS C-Series Server Integration with UCS Manager Configuration Guides
Refer to the guide that is for the version of Cisco UCS Manager that you are using.
Also refer to the release notes for Cisco UCS Manager software and C-Series Cisco IMC software for any
special considerations regarding integration in your release.
• Cisco UCS Manager Release Notes
• Cisco C-Series Software Release Notes

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Installation For Cisco UCS Manager Integration

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