0% found this document useful (0 votes)
201 views16 pages

R E F E R E N C E S:: The Study of e-HRM Practices in Service Sector

This document discusses e-HRM practices in the service sector. It provides references from over 70 sources on topics related to the adoption and use of electronic human resource management systems. Some key areas explored in the references include the strategic value of e-HRM, its impact on HRM effectiveness and the role of the HR professional, and assessing employee perceptions of e-HRM systems.

Uploaded by

DrHemant Shastry
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
201 views16 pages

R E F E R E N C E S:: The Study of e-HRM Practices in Service Sector

This document discusses e-HRM practices in the service sector. It provides references from over 70 sources on topics related to the adoption and use of electronic human resource management systems. Some key areas explored in the references include the strategic value of e-HRM, its impact on HRM effectiveness and the role of the HR professional, and assessing employee perceptions of e-HRM systems.

Uploaded by

DrHemant Shastry
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

The Study of e-HRM practices in Service Sector

REFERENCES:

 Abhilasha, N. (2011). Innovative Hr Practices in Banking and Insurance Sector-E


Human Resource Management, Journal of Management and Science - JMS ISSN
2250-1819 (Online) / ISSN 2249-1260 (Printed)
 Adewoye J. O. and Obasan K. (2012). The Impact of Information Technology
(IT) on Human Resource Management (HRM): Empirical evidence from Nigeria
Banking Sector. Case Study of Selected Banks from Lagos State and Oyo State in
South- West Nigeria. A European Journal of Business and Management ISSN
2222-1905 (Paper) ISSN 2222-2839 (Online), 4(6), 28-37.

 Akmanligil, M. and Palvia, P. (2004), ―Strategies for Global Information


Systems Development. Information & Management. 42(1), 45-59.

 Andors, A. (2005). Tech Smarter. HR Magazine. 50(10), 66-69.


 Alwis, A. C. (2010). The Impact of Electronic Human Resource Management on
the Role of Human Resource Managers. Economics and Management, 13(4), 47-
60.
 Armstrong, M. (2001). A Handbook of Human Resource Management Practice.
Eighth Edition, Bath, The Bath Press.
 Armstrong, M., & Baron, A. (2002). Strategic HRM: The key to improved
business performance. CIPD Publishing.
 Bakker, Y. (2010). Back to the future of human resource information systems? A
survey towards the role of country differences regarding adoption and deployment
outcomes of e-HRM, Master Thesis, University of Twente.
 Ball, K.S. (2001). The use of human resource information systems: a survey.
Personnel Review. 30(6), 677-693.
 Barker T. & M.N. Frolick. (2003). ERP implementation failure: A case study.
Information Systems Management, 20 (4), 43 -47.
 Beer, M., Spector, B., Lawrence, P. R., Mills, D.Q., Walton, R. E. (1984), A
Conceptual View of HRM in Managing Human Assets. Free Press, New York
Chap.2

(194)
The Study of e-HRM practices in Service Sector

 Bell, B.S., Lee, S. & Yeung, S.K. (2006). The impact of e-hr on professional
competence in HRM: Implications for the development of HR professionals.
Human Resource Management. 45(3), 295-308.
 Bell, J. (2007). E-learning: your flexible development friend? Development and
Learning in Organizations, 21(6), 7-9.
 Bernardin, H. J., and Russell. J. E. A. (1993). Human resource management: An
experiential approach. Singapore: McGraw-Hill.
 Bharti Airtel Financial Results for Annual 2012. Retrieved 2013-06-28.

 Bissola R. and Imperatori B. (2010). Generation Y at Work: The Role of e-HRM


in Building Positive Work Attitudes, Paper presented in 3rd European workshop
on E-HRM, Bamberg, Germany.

 Bondarouk, T. and Ruël, H. (2004). E-HRM: Innovation or irritation. An


explorative empirical study in five large companies in web-based HRM.
Management Revue. 15(4). 364-379.
 Bondarouk, T. & Ruël, H.J.M. (2006). Does e-HRM contribute to HRM
Effectiveness? Results from a quantitative study in a Dutch Ministry. Paper
presented at the 4th International Conference, Dutch HRM Network: The
Netherlands

 Bondarouk, T. V., & Ruël, H. J. M. (2009). Electronic Human Resource


Management: challenges in the digital era. The International Journal of Human
Resource Management, 20(3), 505-514.

 Bondarouk, T. & Ruël, H (2013).The strategic value of e-HRM: results from an


exploratory study in a governmental organization, The International Journal of
Human Resource Management, ISSN 0958-5192 print/ISSN 1466-4399 online,
24(2), 391–414.
 Boselie, P., Dietz, G. and Boon, C. (2005). Commonalties and contradictions in
HRM and performance research, Human Resource Management Journal, 15(3),
67-94.
 Bratton, J. and Gold, J. (3)(2003), Human Resource Management: Theory and
Practice, Hampshire: Pal grave Macmillan
(195)
The Study of e-HRM practices in Service Sector

 Brown, S., E. Gummesson, B. Edvardsson and B. Gustavsson, (ed.) (1991),


Service Quality: Multidisciplinary and Multinational Perspectives. Lexington,
MA: Lexington Books.
 Cedar. (2002), Human Resources Self Service/Portal Survey, Cedar Enterprise
Solutions, Available: at www.cedar.com.
 Chapman, D.S., & Webster, J. (2003). The Use of Technologies in the Recruiting,
Screening, and Selection Processes For Job Candidates. International Journal of
Selection and Assessment, 11(2/3), 113-120.
 Crestone C. (2009). HR Systems Survey: HR Technologies, Deployment
Approaches, Value, and Metrics 12th Annual Edition, Downloaded from
http://www.cedarcrestone.com/research.php on September 30, 2013
 Cleveland, J. N., Murphy, K. R. and R. E. Williams. (1989). Multiple uses of
performance appraisal: Prevalence and correlates, Journal of Applied Psychology
74 (1), 130–5.
 Cohen, D. (2001). Web-based recruiting and staffing. Web-Based Human
Resources: The technologies and trends that are transforming HR. New York:
McGraw-Hill, 259- 277.
 Conard, M.A. & Ashworth, S.D., (1986), Recruiting Source Effectiveness: A
Meta-Analysis and Re-Examination of Two Rival Hypotheses, Paper presented at
the Society for Industrial and Organizational Psychology Meeting, Chicago.
 David S. (2010).Study of Human Resources Information Systems in Public Sector
Banks in India – A Case Study, Ph. D. Thesis, Indore University.
 Dolan, S. & Flamma A. C. (2005). The HR Technology Adoption Life Cycle and
Firm Success: Towards a new conceptual model and empirical support at the
European Academy of Management meeting: Munich

 Dmour, R. and Shannak, R. O (2010). Determinants of the implementation level


of electronic human resources management (e-HRM) in Jordanian shareholding
companies, European Scientific Journal, 8(17), ISSN: 1857 – 7881 (Print) e -
ISSN 1857- 7431, 204-235.

(196)
The Study of e-HRM practices in Service Sector

 Dowling, P. E., Schuler, R. S. and Welch, D. E. (1994). International dimensions


of human resource management, Belmont, Wadsworth.

 Dulebohn, J. H., & Marler, J. H. (2005). e- Compensation: The potential to


transform practice? In H. G. Gueutal & D.L. Stone (1), The brave new world of e-
HR: Human resources management in the digital age, San Francisco: Jossey
Bass, 166−189, ISBN 0-7879-7338-6.

 Ensher, E. A., Nielson, T. R. and Grant-Vallone E. (2002). Tales from the Hiring
Line: Effects of the Internet and Technology on HR Processes, Organizational
Dynamics, 31(3), 224-244.

 Esen, M., & Erdogmus, N. (2011). An Investigation of the Effects of Technology


Readiness on Technology Acceptance in e-HRM. 7th International Strategic
Management Conference. Procedia Social and Behavioral Sciences, 24, 487-495.

 Espinosa, S.J. and Mora, S. L. (2010). Putting e-HR into practice: the case of the
University of Alicante, Paper presented in 3rd European workshop on E-HRM,
Bamberg, Germany.

 Federico, P. (1999). Hypermedia environments and adaptive instruction.


Computers in Human Behavior, 15, 653–692.
 Field, A. (2005). Discovering Statistics Using SPSS Mind (2), London: SAGE
 Florkowski, G. W., & Olivas-Luján, M. R. (2006). The diffusion of human-
resource information-technology innovations in US and non-US firms. Personnel
Review, 35(6), 684-710.
 Forster S. (2004) IRS Employment Review, 11/26/2004 Issue 812, 2.
 Foster, S. (2009). Making sense of e-HRM: transformation, technology and power
relations. IGI Global, 1-19.
 Francis, H. and D'Annunzio-Green, N. (2005). HRM and the pursuit of a service
culture: Managerial encounters with competing discourses. Employee Relations,
27(1), 71-85

(197)
The Study of e-HRM practices in Service Sector

 Galanaki, E. (2002). The decision to recruit online: A descriptive study. Career


development International, 243-251
 Gardner, D., Lepak, D.P. & Bartol, K.M. (2003). Virtual HR: The impact of
information technology on the human resource professional. Journal of
Vocational Behavior. 63(2), 159-179.
 Geetha, R. (2014). Multi-dimensional Perspective of e-HRM: A Diagnostic
Study of Select Auto-component Firms. Dharna, International Journal of
Business, Birla Institute Of Management, 8 (2), 65-77, ISSN 0974-0082.
 Ghosh, B. (2002). Human Resource Management, Vikas Publishing, 88-103.
 Gonzalez R., Koizumi D. & Kusiak K. (2011), e-HRM and its outcomes: A study
of relational e-HRM in multinational companies, Bachelor thesis, Jonkoping
University.
 Gueutal, H. G., & Falbe, C. M. (2005). e- HR: Trends in delivery methods. The
brave new world of e- HR: Human resources management in the digital age, 190-
225.
 Gueutal & Stone D.L. (2006). The brave new world of e-HR: Human resources
management in the digital age, Hand Book, San Francisco: Jossey Bass, 190−225.
 Guest, D. (1987). Human Resource Management and Industrial Relations,
Journal of Management Studies, 24(5), 503-521.
 Guislain, P., & Qiang, C. Z. W. (2006). Foreign direct investment in
telecommunications in developing countries. Washington, D.C.
 Gupta, A. & Saxena, S. (2010). Assessing employee’s perception regarding e-
HRM in Service Organisations, SMS Varanasi, VI (2).
 Gupta, A. & Saxena, S. (2011). Employees' satisfaction towards e-HRM in
service organizations, Gurukul Business Review (GBR), 7, 41-52, ISSN: 0973-
1466 (off line), ISSN: 0973-9262 (on line).

 Haines, V.Y. and Lafleur, G. (2008). Information Technology Usage and Human
Resource Roles and Effectiveness. Human Resource Management, 47(3). 525-
540.

(198)
The Study of e-HRM practices in Service Sector

 Harris, M. M. (2008). Handbook of research in international human resource


management, New York, Taylor and Francis Group.
 Hawking, P., Stein, A., & Foster, S. (2004). e- HR and employee self-service: A
case study of a Victorian public sector organization. Journal of Issues in
Informing Science and Information Technology, 1, 1019−1026.

 Heikkila J. P. (2010). A Delphi Study on E-HRM: Future Directions, Paper


presented in 3rd European workshop on E-HRM, Bamberg, Germany.

 Hempel, P.S. (2004). Preparing the HR profession for technology and information
work. Human Resource Management, 2(3), 163-177.

 Henze M. (2013).e-HRM Innovation adoption in an emerging economy: an actor


perspective, Master of Science Thesis, University of Twenety.

 Hilb, M. (1992). Management development in Western Europe in the 1990’s’


Journal of Human Resource Management, 3(3): 575-84.
 Hooi, L. W. (2006). Implementing e-HRM: The readiness of small and medium
sized manufacturing companies in Malaysia. Asia Pacific Business Review, 12
(4), 465-485.
 Hendrickson, A.R. (2003). Human resource information systems: Backbone
technology of contemporary human resources. Journal of Labor Research. 24(3),
381-394.
 Huselid, M. A. (1995). The impact of human resource management practices on
turnover, productivity, and corporate financial performance, Academy of
Management Journal, 38, 635-672.
 Hussain, Z., Wallace, J., Cornelius, N.E. (2007) .The use and Impact of human
resource information systems on human resource management professionals.
Information & Management, 44(1), 74-89. ISSN 0378-7206.
 Jackson S. E. and Schuler R. S. (1992). HRM Practices in Service-Based
Organizations: A Role Theory Perspective, Advances in Services Marketing and
Management, JAI Press Inc., 1,123-157. ISBN: 1-55938-543-X.

(199)
The Study of e-HRM practices in Service Sector

 Jain S. and Goel K.C. (2013).Employees' Satisfaction Towards E-HRM In


Organizations, International Journal of Trade and Commerce-IIARTC ,2(1),
ISSN-2277 5811(Print), 2278-9065(Online).
 Jaquenoud, L. (2005). How to maximize HR technology. Strategic HR Review.
5(1), 4.
 Jones, J.W. & Arnold, D.W. (2003): Reinventing HR: Seven Strategies for
Transforming the Human Resources Organization. The Pearls of Wisdom Series.
Chicago: Pearson Reid London House. Retrieved August, 25 2012 from the
World Wide Web: http://www.pearsonreidlondonhouse.com/pdf/Reinventin
ghr.pdf
 Johnson, R., Stone, D.L., & Phillips, T.A. (2005). African-Americans' and Anglo-
Americans' beliefs, attitudes, and intentions to pursue careers in information
technology. Paper presented at the meeting of the Academy of Management,
Honolulu, HA.
 Jovita, L. (2008). A Study on Electronic Human Resource Management {E-
HRM}: With Reference To Cognizant Technology Solutions India private
limited, accessed from http://www.citeHR.com on 24 september, 2013 at 4:22
p.m.
 Kaplan-Leiserson, E. (2002). E-learning glossary. Retrieved March 04, 2012,
from
http://www.qou.edu/arabic/researchProgram/eLearningResearchs/optimizing.pdf
 Kasprisin, C.A., Single, P.B., Single, R.M., & Muller, C.B. (2003). Building a
better Bridge: testing e-training to improve e-mentoring programmes in higher
education. Mentoring & Tutoring, 11(1), 68-78
 Kaur P. (2012), E-HRM: A Boon or Bane, Anveshanam- A National Journal of
Management,1 (1), 35-38.
 Kavanagh, M.J.,Gueutal, H.G., and Tennenbaum, S.I. (1990). Human Resource
Information System. Boston: PWS- Kent.
 Keebler, T. (2001). HR Outsourcing in the internet era. In A.J. Walker (2nd ed.),
Web-Based Human Resources: The technologies and trends that are transforming
HR, NewYork: McGraw-Hill, 259- 277.

(200)
The Study of e-HRM practices in Service Sector

 Keebler, T.J. and Rhodes, D.W. (2002). E-HR becoming the ‘path of least
resistance’. Employment Relations Today, 29 (2), 57-66.
 Kerlinger, F.N. & Lee, H.B. (2000). Foundations of behavioural research (4th
ed.). Singapore: Wadsworth/Thompson Learning.
 Kettley, P. and Reilly, P. (2003). e- HR: An introduction, IES Report, 398.
 Koch, M. J., McGrath, R.G (1996), ‘Improving labor productivity: human
resource management policies do matter’, Strategic Management Journal, 17(5),
335-54

 Korczynski, M. (2002). Human Resource Management in Service Work.


Basingstoke: Palgrave.

 Kovach, K., Hughes, A., Fagan, P., Maggitti, P. (2002). Administrative and
strategic advantages of HRIS. Employment Relations Today [online]. 6.
 Laumer, S., Eckhardt, A. & Weitzel, T. (2010), ‘Electronic human resource
management in an e-business environment’, Journal of Electronic Commerce
Research, 11(4), 240-250.
 Lawler, E. E., & Mohrman, S. A. 2003. HR as a Strategic Partner: What Does It
Take to Make It Happen?, Human Resource Planning, 26(3),15-29.
 Lepak, D.P. & Snell, S.A. (1998). Virtual HR: Strategic human resource
management in the 21st Century. Human Resource Management Review, 8(3),
215-234
 Lengnick-Hall, M.L. & Moritz, S. (2003). The Impact of e-HR on the Human
Resource Management Function. Journal of Labour Research. XXIV(3), 365-379

 Lucas, R. (2002). Fragments of HRM in hospitality? Evidence from the


workplace employee relations survey (WERS) 1998. International Journal of
Contemporary Hospitality Management, 14(5), 207-212.

 Manivannan S.K. (2013). Employee satisfaction for e-HRM, Abhinav,


International Monthly Refereed Journal of Research In Management &
Technology, ISSN – 2320-0073 , II, available at www.abhinavjournal.com

(201)
The Study of e-HRM practices in Service Sector

 Marler, J.H. (2006), Realizing e-HRM’s strategic potential: opportunities and


threats, Proceedings of the First European Academic Workshop on Electronic
Human Resource Management, Enschede, The Netherlands, October 25-26

 Marler J. H. and Fisher S. L. (2010). An Evidence-Based Review of E-HRM and


Strategic Human Re-source Management, Paper presented in 3rd European
workshop on E-HRM, Bamberg, Germany.

 Marnewick, C. & Labuschagne, L. (2005). A conceptual model for enterprise


resource

planning (ERP). Information Management & Computer Security, 13(2), 144-155

 Martin, G., Reddington, M. & Alexander, H. (2008). Technology, outsourcing


and transforming HR. London: Butterworth-Heinemann
 Martinsons, M.G. (1994), ‘Benchmarking Human Resource Information Systems
in Canada and Hong Kong,’ Information and Management, 26 (6), 305–316.
 Mishra, A. and Akman, I. (2010).Information Technology in Human Resource
Management: An Empirical Assessment, Public Personnel Management,
39(3).271-289.

 Nielsen, J. (2000). Designing Web Usability. New Riders Publishing. USA.

 Olivas-Lujan, M.R., Ramirez, J. & Zapata-Cantu, Z. (2007). E-HRM in Mexico:


Adapting Innovations for global competitiveness, International Journal of
Manpower, 28(5), 418-434.
 Paauwe, J., Kalika, M. & Lepak, D. (2008), E-HRM: Barrier or Trigger for an
HRM Transformation. Second European workshop on e-HRM.
 Panayotopoulou, L., Vakola, M. & Galanaki, E. (2007). E-HR adoption and the
role of HRM: evidence from Greece. Personnel Review. 36 (2), 277-294.
 Parry, E. and Wilson, H. (2009), Factors Influencing the Adoption of Online
Recruitment, Personnel Review, 38(6), 655-673.
 Parry, E. (2011),An examination of e-HRM as a means to increase the value of
the HR function, The International Journal of Human Resource Management,
22(5), 1146–1162.
(202)
The Study of e-HRM practices in Service Sector

 Patil U. V. (2013). The Role of E-HRM in increasing Positive Work Attitudes


among IT Employees: With Special Reference to Pune City, Asian Journal of
Multidisciplinary Studies, 1 (3), 27-35, ISSN: 2321-8819.
 Payne, S.C., Horner, M. T., Boswell, W. R., Schroeder, A.N., Stine-Cheyne, K.J.
(2009).Comparison of online and traditional performance appraisal systems,
Journal of Managerial Psychology, 24(6), 526-544.
 Piggot- Irvine E., (2003). Key features of appraisal effectiveness, International
Journal of Educational Management, 17 (4),170 – 178.
 Pollitt, D. (2006). E-HR brings everything together at KPN. Human Resource
Management International Digest. 14(1), 34-35.
 Prasad, L. M. (2003). Human Resource Management, Sultan Chand and Sons.

 Pratheepan S. and Arulrajah A., (2012). Application of Electronic Human


Resource Management (E-HRM) Practices and its Effectiveness in Selected
Private Banks in Sri Lanka: An Exploration, The Seventh International Research
Conference on Management and Finance (IRCMF 2012).

 Price, A. (2004). Human Resource Management in a Business Context. London,


Thomson Learning
 Ramayah, T, Nornina, D, Noorliza, K. and Normalini, MK. 2006. Perceived
characteristics of Innovation (PCI): the case of the human resource information
system (HRIS). Advance Global Business Research, 3(1), 159 – 165.

 Ravindra P.S.and Pallavi E.V.P.A.S, (2011). Relational Electronic Human


Resource Management (e-HRM): a modern approach in HRM practices, Journal
of Management and Science – JMS ISSN 2250-1819 (Online) / ISSN 2249-1260
(Printed), 117-123.

 Reddington, M. & Hyde, C. (2008). The impact of e-HR on line managers and
employees in the UK: Benefits, problems and prospects. In G. Martin, M.
Reddington & H. Alexander (Eds.), Technology, outsourcing and transforming
HR. London: Butterworth Heinemann, 135-159.

(203)
The Study of e-HRM practices in Service Sector

 Ruël, H. J. (2005). e- HRM: Disaster or Destiny? In 1st Biennial European


Conference on ICT, the Knowledge Society and Changes in Work will be held in
The Hague, The Netherlands, 9.
 Ruël, H., Bondarouk, T. & Looise, J.K. (2004). E-HRM: Innovation or irritation.
An explorative empirical study in five large companies in web-based HRM.
Management Revue. 15(4).364-379.
 Ruel, H. J. M., Bondarouk, T. V. and Vander Velde, M. (2007). The contribution
of e-HRM to HRM effectiveness: Results from a quantitative study in a Dutch
Ministry, Employee Relations, 29(3), 280 - 291.
 Ruta C.D. (2005).The application of change management theory to HR portal
implementation in subsidiaries of multinational corporations. Human Resource
Management. 44 (1), 35-53.
 Sanayei, A. and Mirzaei, A. (2008). Designing a model for evaluating the
effectiveness of e-HRM A case study: Iranian organizations), International
Journal of Information Science & Technology, 6(2), 79-98.
 Sareen (2014).Integration of People, Process and Technology: A case for e-HRM
adoption, International Journal of Application or Innovation in Engineering &
Management (IJAIEM), ISSN 2319 – 4847, 3(9),51-56.

 Sareen, P. and Subramanian, V.K. (2012). E-HRM: A Strategic Review,


International Journal of Human Resource Studies, ISSN 2162-3058 2012, 2(3).

 Schellhardt, T. D. (1996). Annual agony: It’s time to evaluate your work, and all
involved are groaning. The Wall Street Journal.
 Schalk, R., Timmerman, V. and Heuvel, S.(2013).How strategic considerations
influence decision making on e-HRM applications, Human Resource
Management Review, 23, 84–92, doi:10.1016/j.hrmr.2012.06.008

 Schneider, B. 1994. HRM - A service perspective. International Journal of


Service Industry Management, 5(1), 64-76.

(204)
The Study of e-HRM practices in Service Sector

 Schuler, R.S. and Jackson, S.E. (1987).Linking competitive strategies with human
resource management practices, Academy of Management Executive, 1(3), 207-
19.
 Schuler R.S. and MacMillan Ian C. (1984), Gaining Competitive Advantage
through Human Resource Management Practices, Human Resource Management,
23(3), 241-25.
 Sekaran, U. (1992). Research Methods for Business- A Skill Building Approach.
John Wiley & Sons,, New York, 1-10
 Sekaran G., A, Ronald D. and Neil M. (2002). E-Learning Research and
Applications, Industrial and Commercial Training, 34(2), 44-53.

 Sinha B. C. and Mishra M. (2014). Evaluation of Level of E- HRM in Indian


Organizations, IJEMR, 4(1), Online - ISSN 2249–2585, Print - ISSN 2249-8672 .

 Sinha B. C. and Mishra M. (2014). E-HRM Tools: An Empirical Study in Select


Indian Organisations, International Journal of Business and Management
Invention ISSN (Online): 2319 – 8028, ISSN (Print): 2319 – 801X, 3(9), ,71-83,

 Shamina, H. (2011). e- HRM – a contemporary issue of Human Resources


Management. Article downloaded from http://www.articlesbase.com/human-
resources-articles/e-hrm-a-contemporary-issue-of-human-resources-management-
5109418.htm Aug 09, 2012.

 Shane L. (2009). Development and Validation of a Measure That Examines


Attitudes towards E-HRM Practices, Master of science Thesis, University Of
South Africa.

 Sharma R. P. and Mehlawat S. (2011). Impact of Human Resource Management


strategies and business strategies in Indian banking sector, International Journal
of Computer Science and Communication, 2(1), 159-164.

 Snell, S. A., pedigo, P.R., Krawlec, G.M. (2010). Managing the impact of
information technology on human resource management In Ferris, G., Rosen, S.
and Barnum, D. (eds) Handbook of Human Resource Management. Oxford: Blac-
kwell, 1995, ISBN 1-55786-719-4.

(205)
The Study of e-HRM practices in Service Sector

 Srivastava, S. K. (2010). Shaping Organization with e-HRM. International


Journal of Innovation, Management and Technology, 1(1), 47-50, ISSN: 2010-
0248.
 Stanton, JM and Coovert, M.D. (2004). Turbulent waters: The intersection of
information technology and human resources', Human Resource Management, 43
(22),121−125
 Stone, D.L., Stone-Romero, E.F. & Lukaszewski K. (2003). The functional and
dysfunctional consequences of human resource information technology for
organizations and their employees. , Advances in human performance and
cognitive engineering research Greenwitch, CT: JAI press, 37-68.
 Stone, D. L., Lukaszewski, K. M., & Isenhour, L. (2005). E-recruiting: Online
strategies for attracting talent. In H. G. Gueutal & D.L. Stone (1st), The brave new
world of e- HR, San Francisco, CA: Jossey-Bass., 22−53.
 Stone, D. L., Stone-Romero, E. F., & Lukaszewski, K. M. (2006). Factors affecting
the acceptance and effectiveness of electronic human resource systems. Human
Resources Management Review, 16(2), 229-244
 Strother, J. (2002). An Assessment of the Effectiveness of e-learning in Corporate
Training Programs, International Review of Research in Open and Distance
Learning, 3(1), 1-17.
 Strohmeier, S. (2007). Research in e-HRM: Review and implications. Human
Resource Management Review, 17(1), 19-37.
 Strohmeier, S. and Kabst, R. (2009), Organizational adoption of e-HRM in
Europe: An empirical exploration of major adoption factors, Journal of
Managerial Psychology, 24(6), 482-501.
 Tiwari P. & Saxena K. (2012), Human Resource Management Practices: A
Comprehensive Review, Pakistan Business Review, 669-705
 Tsamantanis, V. & Kogetsidis, H. (2006). Implementation of enterprise resource
planning systems in the Cypriot brewing industry. British Food Journal, 108 (2),
118-126.

(206)
The Study of e-HRM practices in Service Sector

 Varma S. And Gopal R. (2011). The Implications of Implementing Electronic-


Human Resource Management (E-HRM) Systems In Companies, Journal of
Information Systems and Communication .ISSN: 0976-8742, E-ISSN: 0976-8750,
2(1), 10-29.
 Vickram and Mahimairaj A. X. (2011). E-HRM Technologies, Journal of
Management and Science - JMS ISSN 2250-1819 (Online) / ISSN 2249-1260
(Printed), 182-186
 Voermans, M. & van Veldhoven, M. 2007, ‘Attitude towards E-HRM: An empirical
study at Philips’, Personnel Review, 36(6), 887-902.
 Walker, A.J. (1980). The technologies and trends that are transforming HR
.Personnel Journal, New York: McGraw-Hill, 59(7), 559-584.
 Walker, A.J. (1982). HRIS Development. Van Nostrand Reinhold, New York.

 Walker, A.J. (1993). Handbook of human resource information systems. New


York: McGraw-Hill.
 Walker, A.J.(2001). Web-based human resources: Armstrong, M. (2001) A
Handbook of Human Resource Practice 8th Ed Kogan Page, London
 Webb, J. (2004). Putting management back into performance: A handbook for
managers and supervisors. Sydney: Allen & Unwin.
 Woerd L. T. (2009). HRM and e-HRM in Kuwait and the e-HRM readiness in
Kuwait, Bachelor Thesis, Twente University.
 Wright, P.M. & Dyer, L. (2000). People in e-business: new challenges, new
solutions. Center for Advanced Human Resource Studies. Working paper 00-11.
New York: Cornell University.
 Wright, P. M., & Snell, S. A.( 1991), “Toward an integrative view of strategic
human resource management, Human Resource Management Review,1, 203-225.
 Wyatt W. (2002), e- HR: getting results along the journey – 2002 survey report,
available at www.watsonwyatt.com/research/resrender.asp?id ¼ W-524&page ¼
1 (accessed June 30, 2013).

(207)
The Study of e-HRM practices in Service Sector

 Yusliza M.Y., Ramayah, T. and Haslindar I. (2011). HR roles and e-HRM: some
initial evidence from Malaysia, International Journal of Current Research, ,
33(2), 131-138, ISSN: 0975-833X.

 Yusoff Y. and T. Ramayah(2011). Factors influencing attitude towards using


Electronic HRM, 2nd international conference on business and economic
research (2nd ICBER) proceeding, 1510-1520.
 Yusoff Y. and T. Ramayah (2011). Explaining the Intention to Use Electronic
HRM among HR Professionals: Results from a Pilot Study, Australian Journal of
Basic and Applied Sciences, 5(8), 489-497, ISSN 1991-8178.
 Zafar, J., Shaukat, M. and Mat, N. (2010). An Analysis of E-Human Resource
Management Practices: A Case Study of State Bank of Pakistan. European
Journal of Social Sciences, 15(1), 18.
 Zhang, L. & Wang, H. (2006). Intelligent information processing in human
resource management: an implementation case in China. Expert Systems. 23(5),
356-369.
 Zhang, L., Yuan, L. (2007). A Study of Intelligent Information Processing in
Human Resource Management in China, IFIP International Federation for
Information Processing, 254, 493-502.

Referred books:

1. Hal G. Gueutal & Dianna L.Stone , The Brave new world of her: Human
Resources Management in the Digital Age (2006), The professional practices
series, Wiley –India Edition.
2. P. Jyothi and D.N. Venkatesh, Human Resource Management (2006), , Oxford
university press.
3. K Aswathappa, Human resources Management- Taxes and Cases (2011) 6th
edition, , Tata McGraw Hill private limited, New Delhi

(208)
The Study of e-HRM practices in Service Sector

Webliography:

1. http://www.About.com
2. http://www.managementstudyguide.com
3. http://www.wikipedia.org
4. http://misz-katijah.blogspot.in
5. http:// whatiserp.net
6. http://www.icicibank.com
7. http://wikipedia.org/wiki/ICICI_Bank
8. http://www.licindia.in

9. http://learnershrm.blogspot.in

10. http://www.ibef.org/industry/insurance-sector-india.aspx

11. www.ibef.org

12. http://insurance.birlasunlife.com

13. http://www.bsnl.co.in
14. http://www.airtel.in

15. www.raosoft.com

16. http://www.bseindia.com/bseplus/AnnualReport/500112/5001120313.pdf (Visited


on 07/11/13, 3:15 p.m.)

17. http://en.wikipedia.org/wiki/State_Bank_of_India (Visited on 07/11/13, 3:45


p.m.)

18. https://www.sbi.co.in/user.htm (Visited on 07/11/13, 4:15 p.m.)

19. http://en.wikipedia.org/wiki/Life_Insurance_Corporation_of_India (Visited on 21/11/13,


5:06 P.M.)

9301170631

(209)

You might also like