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Sales Force Automation Techexcel CRM

This document provides a summary of the product capabilities of TechExcel CRM. It rates TechExcel CRM across 6 modules: Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, Extended CRM, and Product Technology. For each module it provides the total criteria, number of criteria supported by TechExcel CRM either out of the box or through partners/customization, and the number not supported. The document also provides a legend explaining the different levels of support.

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40 views

Sales Force Automation Techexcel CRM

This document provides a summary of the product capabilities of TechExcel CRM. It rates TechExcel CRM across 6 modules: Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, Extended CRM, and Product Technology. For each module it provides the total criteria, number of criteria supported by TechExcel CRM either out of the box or through partners/customization, and the number not supported. The document also provides a legend explaining the different levels of support.

Uploaded by

lear forever
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Product Technology

Extended CRM
Extended CRM

Rating

ID Module
1 Sales Force Automation
2 Marketing Automation
3 Customer Service and Support
4 Analytics and Reporting
5 Extended CRM
6 Product Technology
Rating

ID Module
1 Sales Force Automation
2 Marketing Automation
3 Customer Service and Support
4 Analytics and Reporting
5 Extended CRM
6 Product Technology
TechExcel CRM Benchmark

Interested in evaluating TechExcel CRM for your organization? See how well this eminent software suit
module and set up as an Excel spreadsheet, this capability report outlines TechExcel CRM's strengths an
you'll also be able to see exactly how they're offered (e.g., supplied directly by the software, or made ava
own. You can leave the job of searching websites and querying vendors to TEC's experts. Save time and
with the product capability report.

Sales Force Automation

100

Product Technology

50

Extended CRM
0

Extended CRM

Analytics and Reporting

Rating Distribution
TechExcel CRM
Module Description Total criteria Supported Supported by
245 208 Partner
13
224 160 0
56 49 0
Service, repair, and obsolescence are where the "buck stops" 64 50 0
in business. All the engineering and product errors, demand 260 194 0
This group of criteria defines the technical architecture of the 151 118 2
product as well as the technological environment in which

Rating Distribution Legend


Name Description
Add-on Partner Supported via add-on products offered by partners
Customization Supported via customization (changes to the source code)
Future Release Supported in a future release
Modification Supported via modification (screen configurations, reports, GU
Not Supported Unsupported
Supported Supported as delivered out-of-the-box
Supported by Partner Supported via an integrated partner solution
Third Party Support Supported via an existing third party solution
Unrated The vendor or provider has not yet submitted information for a
Rating Distribution
TechExcel CRM
Module Description Total criteria Supported Supported by
129 92 Partner
13
141 77 0
102 95 0
Service, repair, and obsolescence are where the "buck stops" 96 82 0
in business. All the engineering and product errors, demand 142 76 0
This group of criteria defines the technical architecture of the 115 82 2
product as well as the technological environment in which
l CRM Benchmark Comparison for 2019: List of Features and Functions

ell this eminent software suite supports the full range of Customer Relationship Management (CRM) functionality in a handy, di
echExcel CRM's strengths and weaknesses, and outlines its support for 1,152 individual features and functions. In addition to kno
by the software, or made available through modifications, add-ons, or third-party support).The information in this report would
TEC's experts. Save time and money while getting a detailed overview of TechExcel CRM's CRM functionality, along with its co

TechExcel CRM
Sales Force Automation

100

Marketing Automation

50

Customer Service and Support


0

Customer Service and Support

Analytics and Reporting

echExcel CRM
Add on Modification Third Party Customization Future Not
Partner
0 0 Support
3 3 Release
16 Supported
2
0 1 0 0 63 0
0 4 2 0 1 0
0 0 0 0 14 0
0 0 0 0 12 54
1 0 3 2 3 22

egend

offered by partners
anges to the source code)

en configurations, reports, GUI tailoring, etc.)

he-box
tner solution
arty solution
yet submitted information for a rating
echExcel CRM
Add on Modification Third Party Customization Future Not
Partner
0 0 Support
3 3 Release
16 Supported
2
0 1 0 0 63 0
0 4 2 0 1 0
0 0 0 0 14 0
0 0 0 0 12 54
1 0 3 2 3 22
Functions

unctionality in a handy, digestible report. Arranged by software


unctions. In addition to knowing which features are supported,
mation in this report would take months for you to collect on your
ctionality, along with its comparative strengths and weaknesses,

TechExcel CRM

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