IP Villa System

Quick Start Guide

V1.0.0
 Foreword

General

This document mainly introduces structure, installation process, debugging, and verification
process of the IP villa system.

Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.
Signal Words Meaning

Indicates a potential risk which, if not avoided, could result in property

CAUTION damage, data loss, lower performance, or unpredictable result.

Provides additional information as the emphasis and supplement to the

NOTE
text.

Revision History

Version Revision Content Release Date

V1.0.0 First release September 2019

About the Manual

 The manual is for reference only. If there is inconsistency between the manual and the
actual product, the actual product shall prevail.
 We are not liable for any loss caused by the operations that do not comply with the manual.
 The manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper manual, CD-ROM, QR code or our official
website. If there is inconsistency between paper manual and the electronic version, the
electronic version shall prevail.
 All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the manual. Please
contact the customer service for the latest program and supplementary documentation.
 There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
 Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
 All trademarks, registered trademarks and the company names in the manual are the
properties of their respective owners.
 Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.

Foreword I
 If there is any uncertainty or controversy, please refer to our final explanation.

Foreword II
 Important Safeguards and Warnings
The following description is the correct application method of the device. Read the manual
carefully before use, in order to prevent danger and property loss. Strictly conform to the
manual during application and keep it properly after reading.

Operating Requirement

 Do not place and install the device in an area exposed to direct sunlight or near heat
generating device.
 Do not install the device in a humid, dusty or fuliginous area.
 Keep its horizontal installation, or install it at stable places, and prevent it from falling.
 Do not drip or splash liquids onto the device; don’t put on the device anything filled with
liquids to prevent liquids from flowing into the device.
 Install the device at well-ventilated places; do not block its ventilation opening.
 Use the device only within rated input and output range.
 Do not dismantle the device arbitrarily.
 The device shall be used with screened network cables.

Power Requirement

 The product shall use electric wires (power wires) recommended by this area, which shall
be used within its rated specification!
 Use power supply that meets SELV (safety extra low voltage) requirements, and supply
power with rated voltage that conforms to Limited Power Source in IEC60950-1. For
specific power supply requirements, refer to device labels.
 Appliance coupler is a disconnecting device. During normal use, keep an angle that
facilitates operation.
 Do not cut off power supply during device upgrade. Power supply can be cut off only after
the device has completed upgrade and has rebooted.

Important Safeguards and Warnings III

 Table of Contents
Foreword .................................................................................................................................................... I
Important Safeguards and Warnings .................................................................................................... III
1 Overview ................................................................................................................................................. 1
Outdoor Station (VTO) Front Panel .............................................................................................. 1
Outdoor Station (VTO) Rear Panel ............................................................................................... 2
Indoor Monitor (VTH) Front Panel ................................................................................................ 2
Indoor Monitor (VTH) Rear Panel ................................................................................................. 3
Network Diagram .......................................................................................................................... 1
2 Installation and Configuration ............................................................................................................. 2
Outdoor Station (VTO) Installation................................................................................................ 2
2.1.1 Surface Mount .................................................................................................................... 2
2.1.2 Flush Mount ........................................................................................................................ 3
Electric Lock and Magnetic Door Lock ......................................................................................... 4
2.2.1 Electric Door Lock............................................................................................................... 4
2.2.2 Magnetic Door Lock ............................................................................................................ 4
Indoor Monitor (VTH) Installation .................................................................................................. 5
2.3.1 Installing with 86 Box .......................................................................................................... 5
2.3.2 Installing with Desktop Bracket........................................................................................... 5
Configuration ................................................................................................................................. 6
2.4.1 Indoor Monitor (VTH) Settings ............................................................................................ 6
2.4.2 Outdoor Stations (VTO) Settings .......................................................................................11
Function Verification .....................................................................................................................11
2.5.1 Calling Indoor Monitors (VTH) from Outdoor Stations (VTO) ...........................................11
2.5.2 Watching Monitoring Videos at Indoor Monitors (VTH) .................................................... 12
3 Connecting Mobile Phone App .......................................................................................................... 14
Cybersecurity Recommendations ................................................................................... 18

Table of Contents IV
 1 Overview
Outdoor Station (VTO) Front Panel
VTO front panel

Table 1-1 Front panel description

No. Name Description
1 MIC Inputs audio.
2 Camera Monitors door area.
3 Indicator After you have started a call, this indicator will be on.
4 Indicator During the communication, this indicator will be on.
5 Indicator When the door is unlocked, this indicator will be on.
Press to call indoor monitor (VTH) or the management
6 Call button
center.
7 Speaker Outputs audio.
You can put paper notes in the paper slots.
8 Paper slot
Paper slot is available on select models.

Overview 1
Outdoor Station (VTO) Rear Panel
Outdoor station (VTO) rear panel

Table 1-2 Rear panel description

Name NO Description
The outdoor station (VTO) would make alarm sound if it is being
Tamper
1 removed from the wall by force, and the alarm will also be sent to the
switch
management center.
GND: Ground
+12V_OUT: Output 12V/100ma power
RS485_B: RS-485 communication
RS485_A: RS-485 communication
2
ALARM_NO: Switch quantity output
ALARM_COM: Switch quantity output
Cable EOC2: Two-wire port
ports EOC1: Two-wire port
DOOR_BUTTON: Unlock button
DOOR_FEEDBACK: Door contact feedback
GND: GROUND
3
DOOR_NC: Connected to access controller to control door locks
DOOR_COM: Connected to access controller to control door locks
DOOR_NO: Connected to access controller to control door locks
Connects to the network with Ethernet cable.
Ethernet
4
port
Only outdoor station (VTO) whose models end with "P" support PoE.

Indoor Monitor (VTH) Front Panel

Different models of devices might have different front panel dimensions and key types, but keys
or indicators with the same silkscreen or icon have the same function. See Table 1-3.

Overview 2
 Table 1-3 Front panel button
Icon or
Name Description
Silkscreen

SOS Tap this key to call the call center in case of emergency.

Menu Tap this key to return to main menu.

Press this key to answer the call.

During talk, press this key to hang up.
Call During monitoring, press this key to speak to unit outdoor
station (VTO), villa outdoor station (VTO) and fence station.
During speaking, press this key to exit speaking.
In standby mode, press this key to monitor the main outdoor
Monitor station (VTO).
During monitoring, press this key to exit monitoring.
When there is an incoming call from an outdoor station (VTO), or
during the call between an outdoor station (VTO) and an indoor
Unlock monitor (VTH), or when you are watching real-time videos by an
outdoor station (VTO), press this key, and then you can unlock
the door beside the outdoor station (VTO).
Message
The indicator is on when there are unread messages.
indicator
Power
The indicator is green when power supply is normal.
indicator
The indicator is on when communication with outdoor station
Network (VTO) is normal.
Network
indicator The indicator is off when communication with outdoor station
(VTO) is abnormal.
The indicator is green when DND function is enabled.
DND
DND
indicator For DND settings, scan QR code on the front cover, and refer to
the user’s manual.

Indoor Monitor (VTH) Rear Panel

Indoor monitor (VTH) rear panel

Overview 3
Network Diagram
Network diagram

Overview 1
 2 Installation and Configuration

 Do not install the device in environment with condensation, high temperature, stained,
dusty, chemically corrosive and direct sunshine.
 In case of abnormality after power on, pull out network cable and cut off power supply at
once. Power on again after troubleshooting.
 Installation and commission shall be done by professionals. Do not dismantle or repair
arbitrarily in case of device failure. Contact after-sales department.
 It is suggested that installation height of device central point shall be 1.4cm–1.6cm above
the ground.

Outdoor Station (VTO) Installation

2.1.1 Surface Mount

Surface mount

Table 2-1 Names of numbers (1)

No. Name
1 Outdoor station (VTO)
2 Waterproof ring
3 ST4×25 self-tapping screw
4 Surface mount box

Installation and Configuration 2

 No. Name
5 M3×8 Screws
6 Waterproof silica gel pad
7 Expansion screw
8 Wall
Hammer four expansion screws into the wall.
Install the waterproof silica gel pad on the surface mount box from the back of the
surface mount box.
Put four waterproof rings on four ST4×25 self-tapping screws.
Install the mounting box on the wall by screwing the four ST4×25 self-tapping screws
into the expansion screws.
Put the outdoor station (VTO) into the surface mount box.
Fix the outdoor station (VTO) to the surface mount box by screwing two M3×8 screws
from the bottom of the surface mount.

2.1.2 Flush Mount

Flush mount

Table 2-2 Names of numbers (2)

No. Name
1 M3×8 Screw
2 Waterproof ring
3 VTO
4 Front box of flush mount box
5 Rear box of flush mount box
6 Wall
Install the rear box in the wall.
Install outdoor station (VTO) on the front box.

Installation and Configuration 3

 Fix the outdoor station (VTO) to the front box by screwing two M3×8 screws into the
outdoor station (VTO) from the bottom of the front box.
Put the front box (with VTO) into the rear box.
Put waterproof rings to the M3×8 screws.
Screw four M3×8 screws (with waterproof ring) into the front box.

Electric Lock and Magnetic Door Lock

2.2.1 Electric Door Lock

When connect the outdoor station (VTO) to the electric door lock, connect the positive end of
the electric door lock to the NO of the outdoor station (VTO), connect the negative end of the
electric door lock to the public end.
When connect the outdoor station (VTO) to the on-off button, connect one end of the on-off
button to one end of the on-off button of the outdoor station (VTO), and then connect the other
end of the on-off button to the GND of outdoor station (VTO). See Figure 2-3.
Electric door lock connection

NO COM ALM1 GND

-
Power
+
+ -
Electric Lock Unlock Button

2.2.2 Magnetic Door Lock

When connect the outdoor station (VTO) to the magnetic door lock, connect the positive end of
the magnetic door lock to the NC of the outdoor station (VTO), connect the negative end of the
magnetic door lock to the public end.
When connect the outdoor station (VTO) to the magnetic door lock feedback, connect one end
of the feedback to one end of the feedback of the outdoor station (VTO), and then connect the
other end of the feedback to the GND of outdoor station (VTO). See Figure 2-4.
Magnetic door lock connection

NC COM ALM2 GND

-
Power
+
+ Door Sensor - Magnetic
Feedback

Installation and Configuration 4

 Indoor Monitor (VTH) Installation

2.3.1 Installing with 86 Box

Install the device with 86 box, which is suitable for all types of devices. Take "VTH1560B/BW"
for example.
Embed 86 box into a wall at a proper height.
Fix installation bracket on the 86 box with screws.
Hang the indoor monitor (VTH) on the installation bracket.
Installing with 86 box

2.3.2 Installing with Desktop Bracket

Install the device with bracket on the desktop, which only applies to handset indoor monitor
(VTH). Take “VTH5221E-H” for example.
With two M3×6 cross recessed countersunk head screws, tighten the metal bracket on
the top two nuts of desktop bracket.
Connect cables.
Thread the cable through the rear cable outlet or bottom cable outlet.
Hang the indoor monitor (VTH) on the metal bracket.

Installation and Configuration 5

 Installing with desktop bracket

Configuration

 Before configuration, check whether the following work has been completed or not.
 Check whether there is short circuit or open circuit. Power on the device only after the
circuit is normal.
 IP addresses and No. of every outdoor station (VTO) and indoor monitor (VTH) have been
planned.
 Scan QR code on the cover for details.
Set outdoor station (VTO) info and indoor monitor (VTH) info at web interface of every outdoor
station (VTO), set indoor monitor (VTH) info, network info and outdoor station (VTO) info on
every indoor monitor (VTH) so that video and voice communication can be realized.

2.4.1 Indoor Monitor (VTH) Settings

2.4.1.1 Initialization
When the indoor monitor (VTH) is used for the first time, you need to select a language that you
prefer, initialize the indoor monitor (VTH) to get a password to enter project setting interface
and an email to retrieve your password.
Power on the device.
Welcome is displayed, and then the Device Init interface is displayed. See Figure 2-7.

Installation and Configuration 6

 Device initialization

Enter password, confirm Pwd, and email, and then press OK.
The indoor monitor (VTH) is initialized.

2.4.1.2 Quick Configuration

After the indoor monitor (VTH) is initialized, the message Do you want to do quick
configuration? appears. See Figure 2-8.
Select quick configuration or not

Tap OK.
All video intercoms and voice intercoms in the network will be displayed automatically.
See Figure 2-9.

Installation and Configuration 7

Tap Cancel, you need to configure parameters for the indoor monitor (VTH) according
to your needs.
All intercoms displayed

Select an uninitialized device.

The Device Init interface is displayed. See Figure 2-10.

 Initialization of all intercoms must be done on the indoor monitor (VTH); otherwise
the quick configuration might fail.
 If no device is uninitialized, tap Next to go to the configuration interface. See
Figure 2-11.
Device Init

Enter password, confirm password, and email for the device you are to initialize.
Tap OK.
The intercom list interface is displayed again. See Figure 2-11.

Installation and Configuration 8

After intercoms need initialization have been initialized, click Next on Figure 2-9, the
configuration interface will be displayed. See Figure 2-11.
Configuration interface

Tap Edit behind each device to do configurations.

 Configure main VTH and Sub-VTH. There must be only one main VTH and one or
more sub VTHs.

If there are no sub VTHs, then you do not need to do sub VTH configurations.
1) Select an indoor monitor (VTH).
The VTH Config interface is displayed. See Figure 2-12.
Indoor Monitor (VTH) config

2) Select Main or Sub.

3) Enter local IP, Network, and gateway.
4) Tap OK.

Installation and Configuration 9

 The VTH configuration is completed.
 Configure Main outdoor stations (VTO) and sub outdoor stations (VTO). There
must be only one main outdoor stations (VTO) and one or more sub outdoor
stations (VTO).

If there are no sub outdoor stations (VTO), then you do not need to do sub outdoor
stations (VTO) configurations.
1) Select an outdoor station (VTO).
The VTO Config interface is displayed. See Figure 2-13.
VTO config

2) Select Main or Sub.

Enter local IP, Network, gateway; select video standard, date format, time format;
set date and time.
3) Tap OK.
The Configuration interface is displayed. See Figure 2-14.

Installation and Configuration 10

 Making the configuration effective

4) Click One-key Config.

The VTO configuration is completed.

2.4.2 Outdoor Stations (VTO) Settings

Indoor stations (VTH) and outdoor stations (VTO) are always used together so you need to
configure outdoor stations (VTO) parameters in advance to ensure the communication between
indoor stations (VTH) and outdoor stations (VTO). For configuration of outdoor station (VTO)
and indoor station (VTH), see their quick start guide.

Function Verification

2.5.1 Calling Indoor Monitors (VTH) from Outdoor Stations

(VTO)
Dial indoor monitor (VTH) room No. (such as 101) at outdoor station (VTO) to call indoor
monitor (VTH). The monitoring image and operating icons are displayed, see Figure 2-15. It
represents successful debugging.

The following figure means that SD card has been inserted into indoor monitor (VTH). If SD
card is not inserted, recording and snapshot icons are gray.

Installation and Configuration 11

 Calling VTHs from VTOs

2.5.2 Watching Monitoring Videos at Indoor Monitors (VTH)

You can watch monitor places where outdoor station (VTO), fence station or IPC are installed.
Here outdoor station (VTO) will be taken as an example.
Select Monitor > Door.
The Door interface is displayed. See Figure 2-16.
Select an outdoor station (VTO) to watch monitoring videos. See Figure 2-17.

The following figure means that SD card has been inserted into indoor monitor (VTH). If
SD card is not inserted, recording and snapshot icons are gray.
Door

Installation and Configuration 12

Monitoring video

Installation and Configuration 13

 3 Connecting Mobile Phone App
You can download the mobile phone app, and then add your villa outdoor monitor (VTO) to the
app. When someone is calling you from the villa outdoor monitor (VTO), there will be push
message on your phone, and you can talk to the visitor or unlock the door remotely on your
phone.
Scan the following QR code to download and install the app.
QR code

Run the app, and then select DOOR on the home page. See Figure 3-2.
Home page

Tap the "+" sign to add device, and the tap Add Device > P2P.
The P2P interface is displayed. See Figure 3-3.

Connecting Mobile Phone App 14

 P2P

Name your target outdoor monitor (VTO), and then tap the sign.
The mobile phone starts to scan.
Log in to the web interface of the outdoor monitor (VTO) you need to add, and then
select Network.
The P2P interface is displayed. See Figure 3-4.

For VTO3211D, select Household Setting > Room No. Management to get the QR
code.
P2P

Scan the QR code with your phone, then enter the user name and password of its web
interface, and then tap Start Live Preview.
The live video is displayed. And you can also start audio intercom or unlock the door.
See Figure 3-5.

Connecting Mobile Phone App 15

 Live

Tap Alarm Manager > Subscribe, and then subscribe the outdoor monitor (VTO) you
need. See Figure 3-6.
Subscribe

When someone is calling you from the subscribed villa outdoor monitor (VTO), there
will be push message on your phone. See Figure 3-7.

Connecting Mobile Phone App 16

Push

Connecting Mobile Phone App 17

 Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic
steps toward protecting and strengthening networks and networked appliances will make them
less susceptible to attacks. Below are some tips and recommendations on how to create a
more secured security system.
Mandatory actions to be taken for basic equipment network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
 The length should not be less than 8 characters;
 Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols;
 Do not contain the account name or the account name in reverse order;
 Do not use continuous characters, such as 123, abc, etc.;
 Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
 According to the standard procedure in Tech-industry, we recommend to keep your
equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the
system is equipped with the latest security patches and fixes. When the equipment is
connected to the public network, it is recommended to enable the “auto-check for
updates” function to obtain timely information of firmware updates released by the
manufacturer.
 We suggest that you download and use the latest version of client software.
“Nice to have” recommendations to improve your equipment network security:
1. Physical Protection
We suggest that you perform physical protection to equipment, especially storage devices.
For example, place the equipment in a special computer room and cabinet, and implement
well-done access control permission and key management to prevent unauthorized
personnel from carrying out physical contacts such as damaging hardware, unauthorized
connection of removable equipment (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or
cracked.
3. Set and Update Passwords Reset Information Timely
The equipment supports password reset function. Please set up related information for
password reset in time, including the end user’s mailbox and password protection
questions. If the information changes, please modify it in time. When setting password
protection questions, it is suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.

Cybersecurity Recommendations 18
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024~65535, reducing the risk of outsiders being able to guess which ports you
are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit web service through a secure
communication channel.
7. Enable Whitelist
We suggest you to enable whitelist function to prevent everyone, except those with
specified IP addresses, from accessing the system. Therefore, please be sure to add your
computer’s IP address and the accompanying equipment’s IP address to the whitelist.
8. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the equipment,
thus reducing the risk of ARP spoofing.
9. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
10. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,
etc., to reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to
the following services:
 SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
 SMTP: Choose TLS to access mailbox server.
 FTP: Choose SFTP, and set up strong passwords.
 AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
11. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that
you use encrypted transmission function, to reduce the risk of audio and video data being
stolen during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
12. Secure Auditing
 Check online users: we suggest that you check online users regularly to see if the
device is logged in without authorization.
 Check equipment log: By viewing the logs, you can know the IP addresses that were
used to log in to your devices and their key operations.
13. Network Log
Due to the limited storage capacity of the equipment, the stored log is limited. If you need
to save the log for a long time, it is recommended that you enable the network log function
to ensure that the critical logs are synchronized to the network log server for tracing.
14. Construct a Safe Network Environment
In order to better ensure the safety of equipment and reduce potential cyber risks, we
recommend:
 Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network.

Cybersecurity Recommendations 19
 The network should be partitioned and isolated according to the actual network needs.
If there are no communication requirements between two sub networks, it is
suggested to use VLAN, network GAP and other technologies to partition the network,
so as to achieve the network isolation effect.
 Establish the 802.1x access authentication system to reduce the risk of unauthorized
access to private networks.

Cybersecurity Recommendations 20