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BE Lesson 3 Email

Here are potential responses to the discussion questions: 1. Emails are generally easier to write than letters because they do not require following a formal letter structure and can be sent more quickly without the need for printing, signing, and mailing. 2. Yes, emails are an effective way to communicate in business because they allow for quick, convenient exchanges of information electronically. However, emails also risk miscommunication without nonverbal cues or follow up. 3. It depends on the situation. Not all emails require an immediate reply. It's best to prioritize responses based on importance and urgency. Replying too quickly can also come across as overeager or interrupt workflow. 4. Checking work email after hours is a personal
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0% found this document useful (0 votes)
90 views9 pages

BE Lesson 3 Email

Here are potential responses to the discussion questions: 1. Emails are generally easier to write than letters because they do not require following a formal letter structure and can be sent more quickly without the need for printing, signing, and mailing. 2. Yes, emails are an effective way to communicate in business because they allow for quick, convenient exchanges of information electronically. However, emails also risk miscommunication without nonverbal cues or follow up. 3. It depends on the situation. Not all emails require an immediate reply. It's best to prioritize responses based on importance and urgency. Replying too quickly can also come across as overeager or interrupt workflow. 4. Checking work email after hours is a personal
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EMAILS

Business > The Basics


prepared by Krissy Osabel
Exercise 1
Useful Expressions
q I am writing to...
q I would like to inform you...
q With reference to our meeting yesterday, ...
q Should you have any questions or concerns, please feel free
to contact us.
q Please do not hesitate to contact us if you require any further
information.
q I look forward to hearing from you.
Exercise 2
Email
To: [email protected]

Subject: A Business Opportunity


Dear Mr. Clinton,

I am Mike Johnson from "Simply Unique." I am writing to express my interest


in working with you on an innovative project I believe you might be
interested in.
My partner James Workton and I are currently working on opening an
innovative, robotic coffee shop, which would be fully operated by machines.
We already have a designer, a machine engineer, a coffee specialist and an
accountant in our team. We only lack a good marketing specialist. As both
my partner and I are familiar with your skills and experience, we believe that
you would be the perfect fit for this job.
Exercise 2
Email

If you are interested in hearing more about the project, please feel free to
reach out to me directly. We can arrange a meeting to discuss the matter in
greater depth.

I look forward to hearing from you.

Sincerely yours,
Mike Johnson
Check your understanding:
1. What is the purpose of this email?

2. Why are Mike Johnson and his partner interested in working


with Mr. Clinton?

3. How should Mr. Clinton contact Mike Johnson and his partner?
How to Write a Business Email
Exercise 3
Study Manual
Standard structure. In order to sound formal and professional when
sending business emails, you need to follow the standard
structure:
Greeting: If you know the name of the recipient, start your letter
with “Dear Mr./Mrs. + surname”. If you don’t know the name of the
recipient, start with “Dear Sir/Madam”.

The purpose of the email: If you are writing to someone for the
first time, you should introduce yourself briefly (state your name,
position and the name of the company you work for). Then, write
one or two sentences to explain your reason for writing.

Further detail: Provide the necessary background information


or supporting detail in a few sentences. Be clear and concise.
How to Write a Business Email
Exercise 3
Study Manual
Closing: Include a closing remark saying what you expect the
recipient to do.

Signature: You can use one of the following phrases: "Kind/Best


Regards", “Yours sincerely”, or “Yours faithfully”. Sign off with
your full name and don't forget to include your contact information.
How to Write a Business Email
Exercise 3
Study Manual
Formal language. Make sure to use appropriate language. Avoid
using slang, informal language, and abbreviations. Don't forget to
proofread your email before sending it.

Use an appropriate email address. Never use your personal email


for business, especially if it is something like [email protected].
Your business email must consist of a variation of your name and
surname.
1. Which is easier to write, an email or a letter? Why?

2. Are emails an effective way to communicate in


business? Why? Why not?

3. Do you immediately reply to emails sent to you?


Why? Why not?

4. Do you check your work email after hours? Do you


think this is a good practice? Why? Why not?

Exercise 4
Discussion

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