Sarvesh Trivedi Resume

+918121901734
[email protected]
Bhawna Enterprises Hyderabad
About
My Name is Sarvesh Trivedi and I am an engineer at Nokia with over 4 years of experience in the
telecom Domain. Hands-on experience with a wide variety of requirements related to 2G, 3G, and 4G
technologies. I have pursued my Bachelor’s Degree in Engineering in the field of Electronics and
Communication. I want to work in a challenging environment that provides an opportunity to learn key
technologies, be an effective team player and an asset for the organization by delivering to the best of
my capabilities. I am also eager to work & learn in the Software field in Python & C, C++ Domain.
Skills
 Knowledge about OSI, TCP, IP addressing PCM,  Huawei Microwave Technologies
PDH, SDH, DWDM  Hand-on experiences in Huawei U2000,
 Knowledge about the CTN/ATN Ericsson, ECI NMS
commend(Huawei equipment )  Networking concept
 Fiber Optics Cables and Fiber Optics  Hand-on Experience in Ticketing Tool Like
Terminating devices. BMC, ITSM, OWS
 Deals with the PW3 & VPLS Services  Microsoft Excel
 Programming skills:- Python, C, C++
Experience
NOV 2019 – TILL NOW
Network Design & Optimization Engineer (SNOC) / Evolve
Technologies India Pvt. Ltd. Hyderabad
 Currently, I am working in Nokia as an engineer For Kerala Region.
 Analyzing the fault point & restoring the services as soon as possible.
 Implement the new path & Reroute the services
 Tunnel observation
AUG 2018 – NOV 2019

Transmission Engineer (GNOC) / Manpower Technologies India Pvt.
Ltd. Bangalore
 Worked on Transmission for South Africa Client (MTN) focused on Network fault resolution
 Analyzing and rectifying any technical problem in the Network through centralized NMS and
Restoration of the system equipment normal functional order with minimum traffic disruption.
 Arranging teams to install IDU, ODU and MW antenna.
 Equipment’s handled: Huawei ATN, Huawei Microwave RTN, Alcatel-Lucent 5620 SAM
 Well Versed in ITIL methodologies in developing refined process models for delivery.
 Provide first-line investigation and diagnosis of all Incidents.
 Understand the impact of incidents on SLA targets, allowing prioritization and direction.
 Log all incident details, allocating categorization and prioritization.
 Communication with the Customer and Provides the latest Updates to them & Verifies solutions
and closes the known errors.
 Maintain a complete database of the known issues to avoid their repetition in the future.
 BMC Remedy ticket Control System.
 Making temporary solutions (workarounds) available to incident management.
 Efficiently handling OWS Tool for updating Group, Cause, Fault Timings and Action was taken
 Follow up on E-Mails and Calls.
FEB 2016 – JULY 2018

Transmission Engineer (GNOC) / Altran Technologies Pvt. Ltd. Noida
 Worked as a Transmission for Bharti Airtel Africa focused on Network fault resolution
 Responsible to carry out the troubleshooting on Networks and Appliances
 Analyzing weekly/monthly outages reports, accordingly, plan Service improvement plan & get
implement via change management process to avoid repeated outages due to the same
incidents.
 Friendly presence and helpful attitude; good interpersonal skills and ability to work well with
others.
 Ability to provide technical support over the phone, email and chat; good phone skills,
professional demeanor, previous customer service experience strongly desired
 Ability to handle constantly changing the flow of traffic; remain productive during slow times, be
able to multitask effectively during busy times, exercise patience and professionalism during
stressful situations
 Raise Trouble Tickets & timely communication with field Engineers and higher levels.
Education
JUNE 2009- JUNE 2013
Bachelor of Technology, Electronics, and Communication Engineering /
Bansal Institute Research Technology & Science College Bhopal
AGGREGATE OF 67.37

Board of Intermediate Education (10+2) / S.P.I Jhansi

High School Certificate / Bhani Devi Goyal School, Jhansi

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+918121901734

AUG 2018 – NOV 2019

FEB 2016 – JULY 2018

JUNE 2008- JUNE 2009

JUNE 2005- JUNE 2006

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