These are examples where you can base your

business case…this is not a complete document

Example Medical Clinic

Statement of the problem

A. Records management is time consuming

By using paper based medical cards, time is wasted especially when there are a lot of patients because the medical
card passes from the assistant staff to the doctor during consultation and is given back to the school nurse who gives
the medicine to the patient. Besides, the staff also spends some time in organizing the medical cards from time to
time. Another one is that finding your medical card in the filling cabinet or filling a new one consumes a lot of time.

B. Lack of data privacy

The medical card is easily exposed to unauthorized user. They can easily get the vital information of the patient from
the clinic because the medical cards are just kept and left on the cabinet unsecured.
C. Limited Capacity
What can be written in the medical card is limited. The medical card just includes some basic information about the
patient, diagnosis and simple treatment information. When the card has no more space, the patient needs to fill up
a new medical card again using the same information that was written in the old medical card. In addition, the
cabinet where the medical cards are placed occupies a space in the clinic. The greater the increase in the number of
the medical cards, the more that the clinic will allot space to house the new cabinet.
D. Difficulty in monitoring inventory
Inventory of the medicines are conducted every end of the month only resulting to a problem wherein what if in the
middle of the month the medicines run out and these medicines are needed by the patient right away.

Example Medical Clinic

Proposed Solution

The proposed system is a CLINIC INFORMATION MANAGEMENT SYSTEM. It will be used by the University Medical Clinic.
It is a system that helps the patient to save time in searching for his own medical card in the file cabinet as well as for
the doctors and nurses to easily access the information and medical history of the patient. The proposed system aims to
maintain health records of the patients to be secured, organized and can be access to up-to-date patient information.
Only the doctor and the nurses are authorized to make use of the system. The patients just have to say his identification
number and the system must automatically generate the latter’s medical record. Upon entering the medical clinic, the
patient will directly go to the assistant who receives the patient. The assistant will be generating inputs from the patient
such as the latter’s symptoms that brought him in the clinic and other relevant information. Afterwards, the doctor will
input his/her diagnosis about the patient in the system together with the prescribed medicines. Lastly, the nurse will
input in the medicine that he/she will give to the patient (e.g. name of the medicine and quantity). The proposed system
must generate medical certificates and prescription. It also contains a report generation of the inventory of the
medicines in the clinic so that the inventory process will be easier. Other features of this system are the ability to create,
update and retrieve through search results all the medical records.
Company: Catering Business

Functional Requirement

 Create a dynamic Web site to allow current and potential clients to view and obtain pricing information for a
variety of different products.
 Allow current and potential clients to submit a request with their catering choices, with the request routed to an
account manager.
 Add clients to the client database, assigning them a userID and a password for access to their projects.
 Create a Web site for clients to view and update the number of guests for an event and restrict changing the
number of guests when the event day is less than five days in the future.
 Obtain or create software to communicate directly with event facility personnel.
 Create or purchase a human resources system for scheduling part-time employees, allowing management to
add employees and schedule them using a number of constraints.
 Provide queries or reports with summary information.

Company: Health Club / Wellness club

Feasibility Study:

A feasibility study is an analysis of how productively a venture can be finished, representing components that
influence it. For example, economic, technological, legal and scheduling factors. Project managers utilize practicality to
decide possible positive and negative consequences of a venture before capitalizing an extensive amount of time and
money into it. (Investopedia, 2016)

A feasibility study examines the practicability of an idea, a project or even a new business. The objective of
feasibility study is to place an accentuation on latent issues that could befall if the project is sought after and decide
whether, after every substantial factors are taken into account, the project should be pursued or not. It enables
organizations to determine all of the obligatory details to make a business prosperous. A feasibility study distinguishes
strategic issues, and almost all business-related issues, alongside provide answers to lighten them. The operational (will
it work?), economical (cost and benefits) and technical (can it be built?) aspects are part of the study.

 Operational Feasibility
 Technical Feasibility
 Economic Feasibility
 Schedule Feasibility

Operational Feasibility (PIECES Framework):

Operational feasibility alludes to the measure of solving difficulties with assistance of a new proposed
framework. It helps in exploiting the openings and satisfies the prerequisites as recognized amid the expansion of the
venture. It takes care that the administration and clients sustain the project. (Bentley, 2007)
 The Operational feasibility evaluation concentrates on how much the proposed advancement project fits in with
the current business condition and targets concerning improvement plan, conveyance data, corporate culture and
existing business processes.

To guarantee achievement, desired operational results must be conveyed during design and development. These
incorporate such outline subordinate parameters as reliability, maintainability, supportability, usability, disposability,
sustainability affordability and others.

These parameters are required to be considered at the early phases of design if desired operational practices are
to be realized. (Fabrycky, 2011) A framework outline and development requires proper and convenient utilization of
building and administration endeavors to meet the beforehand said parameters. A system may fill it proposed needs
most adequately when its specialized and working qualities are built into the design. In this manner, operational
feasibility is a basic part of system building that should be a necessary part of the early design stages.

Operational feasibility comprises of PIECES framework which embodies Performance, Information, Economy,
Control, Efficiency and Service.

PIECES framework is an outline that breaks down the key elements in a project and helps to identify the stages
in the making and maintenance of the project.

P (Performance):

Performance is used to identify the response time and the throughput of the system.

Throughput is the amount of work performed over some period of time and response time is the average delay between
transaction or request and a response to that transaction or request.

There are postponements under current framework in overseeing 'One Health Pacific Club', this manual
framework has turned out to be deficient and prompts a great deal of misperception. The proposed framework will have
the capacity to store lesson data and appointments in such a route as they can be viewed electronically. The framework
must have the capacity to deliver every day booking forms, invoices to individuals and print out the educator's
timetable. Also, task that are electronic could abbreviate the reaction time. Moreover, the framework ought to have the
capacity to retrieve the client details proficiently when required.

Interestingly, this proposed framework can be utilized for conveying affirmation messages to individuals to
affirm appointments the day preceding a lesson is due to take place.

I (Information):

Secondly, ‘Information’ identify whether the present framework can create auspicious valuable and precise data
for the user or client. Since ‘One Health Pacific Club’ current framework is as yet utilizing paper based framework like for
instance the teacher scribbles down the bookings on journal, both users and clients are not able to receive or create
exact data since there is a plausibility for human mistake to happen. Case of situation when a member needs to change
the time of the class with personal trainer, the trainer needs to discover for the name in the journal which can take a
considerable amount of time and may build up the cost of telephone calls done by the client. The proposed framework
would have the capacity to overcome the issues by storing all the clients’ information in a database. By creating a
database for the club, redundancy of data will be avoided and the client’s information can be accessed by the teacher by
just writing the membership number of the client. With the help of computerized system, members no longer have to
wait to make changes on their booking and can view their timetable stored in the system.

E (Economic):

“Economic” is the examination of a project’s cost and incomes with an end goal to decide if it is sensible and
conceivable to finish. The new framework won’t just spare a considerable amount of time but will also spare the cash by
not utilizing papers and making calls. Despite the fact that the operating expense for the new framework will be more
costly in sense of maintenance fee, yet this new system will convey more benefit to the organization since it will tackle
most of the issues that are present in current framework. Overtime, the expenses will be covered by the revenues as
most of the services will be done by the system.

C (Control):

‘Control’ in P.I.E.C.E.S framework recognizes if the current method of operation offer effective controls to ensure
against scam and to ensure accuracy and security of information and data. With the computerized system, all the data
must be secured. For example, nobody can access organization accounts details except authorized personnel. To make
the database remote for unauthorized people and hackers, ‘Username’, ‘Password’, or ‘Biometric’ detection are utilized.
The protection against data stealing and security against spyware and malware, can be structured by installing the latest
updated antivirus. Also, only the administration has the highest privilege to view and manage all the data inside the
system. This is to safeguard that member details will not be lost.

E (Efficiency):

Efficiency means how the present method of operation makes greatest utilization of accessible assets, including
individuals, time, and flow of forms and is the data about members, bookings, schedule and total money made is precise
and has no blunders. All of the organizations resources must be effectively consumed because if not all of it being
utilized, it would expand the organization’s cost for no profitable reason. For instance, if two individual are doing
something that can be done by a single individual, it makes a redundancy there because the second employee there is
not by any means being beneficial.

S (Service):

‘Service’ in PIECES framework means whether the present method of operation gives reliable services. Checking
if the framework created dependable outcomes. Additionally ensuring the representative and everybody working in the
association is fit for utilizing the services. If the employees are trained to use the system as it was meant to be used,
then they can solve more problems rather than creating it. ‘One Health Pacific Club’ focuses more on providing
experienced trainers to the members. With the new the system, the club will be able to provide faster, organized and
better services. The club will also be able to provide all the information on their official website so that the members can
access their schedule and make bookings online.

4.0.4 Schedule Feasibility:

As indicated by Shelly Cashman (2010), schedule feasibility can be characterized as, the way toward deciding if
a venture can be executed inside a given time allotment in connection to the organizational due dates and constraints.
Fundamentally, it is the way toward dissecting the time period as to when the venture might be finished. This possibility
covers how the assignments should be partitioned and the measure of time therefore utilized for the effective
culmination of the venture.

Technical Feasibility:

Technical feasibility is a procedure of determining if the organization has the innovation assets to create or buy,
introduce, and operate the framework. Does the organization have the mechanical assets to embrace the venture?

The current system of “One Health Pacific Club” does not have any essential technology that will be required to
upgrade the system to the next level of advanced system. For example, members cannot book their classes without
meeting with the instructor first or calling them. Sometimes the booking time can clash between other members. Also,
the club is not able to store large amounts of data such as member details and booking times electronically. Therefore,
the club will use technical expertise to create a website and use database access to store all the member details.

To accomplish the mentioned requirements, a few modern technologies have been suggested for the club to
expand and have better service by having an online booking system and an online registration system. The subsequent
hardware devices are the latest technology that has been proposed for the new system.

Scan 3XS SER-T25:

Scan 3XS SER-T25 will be the main server for ‘One Health Pacific Club’ system. The objective of it is to store the
entire data of the organization as a backup. The ‘Scan 3XS SER-T25’ server is precisely engineered to be compact and as
quite as possible. It provides a real-time trailing at each and every stage of the server build method. The parts utilized as
a part of the system are among the best. Two Broadwell-based Intel Xeon E5-2603 v4 processors giving an aggregate of
12 cores and 30 MB of cache. Then there’s 64GB of DDR4 ECC RAM from Samsung, a 1TB WD Enterprise-class hard disk
drive, two Intel Gigabit Ethernet ports, a 1000W Gold PSU and supports for up to eight hard disk drives. Engineered by
Corsair, the case has a door and all the boards are fixed with noise reduction material.

Hardware Specification Price

CPU: Dual Intel Xeon E5-2603 v4 $3,896
Graphics: Nvidia GT 610
RAM: 64GB
Storage: 1TB HDD
Connectivity: 2x Gigabit Ethernet
Dimensions (W x D x H):
23.2 x 56 x 55.9 cm

Microsoft Surface Studio Workstation:

 Instructors and employees of ‘One Health Pacific Club’ will require a desktop PC to be more effective in their
work and making bookings quicker. Trainers can check the member details by retrieving data from the database which is
put away in ‘Scan 3XS SER-T25’ server through Microsoft Surface Studio desktop. Other than that, members can amend
booking time and the amendments will automatically be recorded in the database. Microsoft Surface Studio is an
incredibly powerful, yet beautifully composed, across the board PC. It includes some major build quality and execution.

Hardware Specification Price

CPU: Intel Core i7-6820HQ $ 3,074
Graphics: Nvidia GeForce GTX 980 M RAM: 32
GB
Storage: 2TB SSD Connectivity:
Gigabit Ethernet Dimensions (W x
D x H)
25 x 22 x 3.22 cm

Wireless Router:

The Asus RT-AC88U with 4x4 and 1024-QAM provides the best possible wireless performance. Using a next-
generation 802.11ac wireless performance, with 4 antennas and NitroQAM technology, this router has the ability to
empower wireless transmission that can break the 1GB/sec barrier. It has an inclusive built-in software, a substantial
array of 8 external LAN ports and 100MB/sec performance from its USB 3 port.

Hardware Specifications Price

 Speed: 802.11ac:2167 Mbps 802.11n: 1000 Mbps $ 269.99
Connectivity: 9x Gigabit Ethernet, 1x USB 2.0 1x 3.0
Features: 1024-QAM, MU-MIMO, WTFast Gamers Private
Network, Asus AiProtection, AsusWRT software.

HP PageWide Pro 477dw:

‘One Health Pacific Club’ will also need printers to print out receipts, instructor schedule and other important
documents. The printer chosen for the club is HP PageWide Pro 477dw office multi-function inkjet printer that offers all
the basic print, copy, scan and fax features in an office. It has a wired Ethernet along with wireless technology including
Wi-Fi and NFC. It has an amazing print speed of 55ppm and has the ability to multitask with print and copy. On top of
that, it also has a large touch-capable LCD screen.

Hardware Specifications Price

Print Speed: 55ppm $ 396

Paper sizes: A4, A5, A6, B5, B6, 10 x 15cm, Envelops (B5,
C5, C6, DL)
Paper capacity: 500 sheets
Dimensions (W x D x H): 530
x 407 x 467 mm
Weight: 22.2 kg

First Data FD130 Terminal with Wi-Fi:

When time and space are exceptional, the compact design FD130 is the supreme option for flexibility and
convenience. The FD130 is lightweight, elegant and independent. By the use of this system members need not to carry
large amount of cash to pay the membership fees, they can use their debit/credit card for the transactions. Customer
transactions are quick, secure, and competent. The price for this product is $217.
Economic Feasibility:

The motivation behind economic feasibility is to exhibit the net advantage of proposed project for accepting or
dispensing funds/benefits, taking into consideration the benefits and costs to the agency, other state agencies, and the
general public as a whole. (OFM, 2015) Economically speaking, when the reimbursements exceed the expenditure, the
system has profitable significance to the business.

System development and yearly working expenses are the two essential segments used to decide the cost
gauges for a proposed information system. These two parts are like the expenses related with setting up another
electronic system. The entire framework has a one-time cost, usually quite high. For instance, the new hardware to set
up the new framework in ‘One Health Pacific Club’ is around $40000. Once ready for occupancy and use, the additional
cost will incorporate working costs, such as electricity, maintenance, and other costs. Nonetheless, the expenses will
process and will more than likely surpass the development costs sometime in the future.

4.0.3.1 Cost Classification:

Cost classification can be isolated into 4 unique sorts of cost, which are Direct/Indirect costs, Fixed/Variable
costs, Tangible/Intangible costs, and finally Development/Operational cost, which is one of the important costs.

4.0.3.2 Direct/Indirect Costs:

Direct costs are expenses that can be related with the advancement of a particular framework. For instance, the
expense of software and hardware like printer, desktop, and Windows 10 software. Indirect cost resemble overhead
expenses that cannot be ascribed to the improvement of a particular framework. Like for instance the copy machine
rental, power, and insurance expense.

4.0.3.3 Fixed/Variable Costs:

Fixed costs are costs that are generally consistent and do not rely upon a level of activity or effort. Like for instance fees,
payments on loans, devaluation, administration salaries, and publicizing. But on the other hand, variable expense relies
on the level of activity such as phone charges, suppliers, printer paper, etc.

4.0.3.4 Tangible/Intangible Costs:

Tangible benefits are those that can unbiasedly be evaluated regarding money. Like for instance worker salaries,
hardware and software purchases and office supplies. On the other hand, intangible cost are cost that money value
cannot be allotted or computed effortlessly where lowered instructor morale, lessened data accessibility, member
dissatisfaction, etc. falls under intangible cost.

4.0.3.5 Development Cost:

Development costs are expenses that are sustained only once at the time of system development. Examples
include, purchase of Windows 10 software, preliminary training of employees and buying of obligatory hardware
equipment.

The table subsequently displays the development cost of ‘One Health Pacific Club’

D Quantity Cost (Per unit) Total Cost

es
cr
Scan 3XS SER-T25 2 $3896 $7792

Microsoft Surface 10 $3074 $3074

Studio 0
Workstation

Wireless 2 $269 $538

Router
Asus RT-
HP PageWide Pro 477dw 2 $396 $792

First Data FD130 Terminal 1 $217 $217

with Wi-Fi

The total expense for development is: $40,079

4.0.3.6 Operational Cost

 The cost that is incurred after the framework has been set-up and is being used, is known as operational cost.
Examples include, maintenance, ongoing training for new employees, and annual software license fee and
communication expenses.

Description Number of Cost (Per Quantity Total Cost

Months Month)

Maintenance of 2 $500 1 $1000

equipment
Phone charges 12 $50 1 $600
Electricity 12 $300 1 $3600
Internet 12 $200 1 $2400
Printer Cartridges 12 $150 1 $1800

Total Cost - - - $9400

The total operational cost is: $9400

4.1.1.1 Payback Analysis:

Year Cost Cumulative Cost

Year 0 $40,079 $40,079

Year 1 $9400 $49,479

Year 2 $9400 $58,879

Year 3 $9400 $68,279

Year 4 $9400 $77,679

Year 5 $9400 $87,079

Year 6 $9400 $96,479

Year 7 $9400 $105,879

4.0.3.8 Benefit Analysis:

Membership fee: $300 per month
Estimate number of members: 30 members
Revenue (per month): 300*30 = $9000
Revenue (per year): 9000*12 = $108,000
Therefore, the total benefit per year is $108,000

4.0.3.9 Payback Period:

Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6

Development Cost $40,079 - - - - - -

Operating Cost - $9400 $9400 $9400 $9400 $9400 $9400

Cumulative Cost $40,079 $49,479 $58,879 $68,279 $77,679 $96,479 $105,879

Benefits - $108,000 $108,000 $108,000 $108,000 $108,000 $108,000

Cumulative Benefits - $108,000 $216,000 $324,000 $432,000 $540,000 $648,000

The chart above shows the cumulative cost and cumulative benefits. Based on the table, ‘One Health Pacific
Club’ will start benefits when the cumulative benefits is higher than the cumulative cost.

4.0.3.10 Return on Investment:

Formula for ROI: %of (total benefits-total costs)/ (total cost)

Total Benefits: $648,000 - $105,879 = $542,121
Total cost = $542,121
ROI = 542,121 / 105,879 = 51.2%
The return on investments is 51.2%
Thus, this system is a successful system, which will benefit ‘One Health Pacific Club’ with profits.