Scribd
Upload
143 views3 pages

TP11 345b PDF

This technical publication provides guidance on addressing error codes E542-8002, E500-0001, E5F1-8000, and jam code 1320 that may occur in certain Canon finishing devices. The errors can be caused by inadequate insulation on the connecting pins of a path sensor PCB, allowing a short circuit. For devices in production, the insulation thickness was increased. For devices in the field, replacing the path sensor with an updated photo sensor assembly is recommended. Proper handling of the sensor to avoid puncturing the insulation is also described.

Uploaded by

Phet Copyway
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
143 views3 pages

TP11 345b PDF

This technical publication provides guidance on addressing error codes E542-8002, E500-0001, E5F1-8000, and jam code 1320 that may occur in certain Canon finishing devices. The errors can be caused by inadequate insulation on the connecting pins of a path sensor PCB, allowing a short circuit. For devices in production, the insulation thickness was increased. For devices in the field, replacing the path sensor with an updated photo sensor assembly is recommended. Proper handling of the sensor to avoid puncturing the insulation is also described.

Uploaded by

Phet Copyway
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

e-Support Filename: TP11 345b.

pdf
Date: 03-28-12

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:


See Table Below

SUBJECT:
Measure Against Error Code E542-8002 / E500-0001 / E5F1-8000 / Jam Code 1320
This Technical Publication has been revised to include proper Sensor handling information. See the
Revision History on the last page.
PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:

Products Affected: Serial Numbers Affected:


Finisher-V1 TBD
Saddle Finisher-V2 TBD
Finisher-AB1 TBD
Saddle Finisher-AB2 TBD
Finisher-AF1 TBD
Saddle Finisher-AF2 TBD
Staple Finisher-F1 PRO TBD
Booklet Finisher-F1 PRO TBD

GENERAL:
This Technical Publication covers a measure against the Error Code E542-8002 and the Jam Code 1320,
which may occur in the following finishing devices:
• Finisher-V1/ Saddle Finisher-V2 , associated with the imageRUNNER 7105/7095/7086
• Finisher-AB1/ Saddle Finisher-AB2 , associated with the imagePRESS C7000VP/C6000VP/C6000
• Finisher-AF1/ Saddle Finisher-AF2 , associated with the imagePRESS 1135/1125/1110
• Staple Finisher-F1 PRO/ Booklet Finisher-F1 PRO, associated with the imageRUNNER ADVANCE
8105/8095/8085

ERROR CODES:
E542-8002 : Error in tray B (upper tray)
E500-0001 : Error in communication between the host machine - ACC
E5F1-8000 : Error in saddle folding

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at:
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
Page 1 of 3
e-Support Filename: TP11 345b.pdf
Date: 03-28-12

DETAILS:
Due to inadequate insulation, it is possible for the connecting pins of the Path Sensor PCB [1] (FM2-4254-
000) to make contact with the Path Guide [2], creating a short in the sensor’s circuit. Depending on which
pin makes contact to the Path Guide, the following may occur:
• Pin1 - GND: Nothing
• Pin2 - Sensor Signal: Jam Code 1320 (Power-On Jam)
• Pin3 - Sensor Light Volume Control: Jam Code 1320 (Power-On Jam)
• Pin4 - 5V: E542-8002 (Error in the Lower Tray Area)

[1]

[2]

P-1 Paper Feeder Path

[1] Path Sensor PCB


[2] Path Guide

SERVICING PROCEDURE:
Factory:
For those devices still in production, the thickness of the protective sheet between the Path Sensor PCB and
Path Guide has been increased from 100um to 200um.

Page 2 of 3
e-Support Filename: TP11 345b.pdf
Date: 03-28-12

Field:
If the Error Code E542-8002 or Jam Code 1320 occurs, replace the Path Sensor with the new Photo Sensor
Assembly (FM2-4254-010).

Do not handle the Sensor as indicated in the subsequent image. If the Sensor is handled as shown, the
pressure from your fingers can cause the sharp components on the Sensor PCB to puncture the Protective
Sheet. This can result in the Sensor shorting to ground.

SERVICE PARTS:

Figure Key
Description Part Number
Number Number
Old Path Sensor PCB FM2-4254-000
1 L31/Q31 2
New Photo Sensor Assembly FM2-4254-010

REVISION HISTORY:
TP11 345a.pdf: This Technical Publication was revised to include additional Error Code information.
TP11 345b.pdf: This Technical Publication has been revised to include proper Sensor handling
information.
THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at:
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office. Page 3 of 3

You might also like