PURPOSE AND POLICY

Solid Identity (Pty) Ltd Quality plan ensures the clients materials, products, machinery, equipment
and industrial facilities have been executed in compliance with all specified requirements. The
quality of all equipment, materials, products, structures and plant meet stringent regulations and
standards. Our quality assurance and quality control services help you to ensure compliance with all
contractual specifications, mandatory regulations and quality standards. As an emerging contractor,
we offer you unrivalled experience stretching across every industry.

PROJECT SPECIAL PROVISIONS

The following special and particular specifications will be implemented to ensure compliance to
the project specification

 Standard preliminaries - as per tender documents

 Particular specification and pricing preambles - as per tender documents

PROJECT DRAWINGS

Extensive use will be made of the approved project construction drawings as issued by the Engineer.
Reference will be made to confirm the accuracy of detail on the drawings and specifications
holistically and the agreement of the details with site details and other specifications.
Discrepancies will be noted and reported to the Engineer before any work starts if a potential
conflict area is identified.

TOTAL QUALITY MANAGEMENT: COMMITMENT TO QUALITY

The company is committed to producing high quality work and as part of this commitment has
personnel as detailed on the organogram who have been the organisation’s “Quality Circle” on
previous projects. The contractor aspires to maintain an adequate inspection system and perform
inspections that will ensure contract compliance. All inspection records will be availed to the lead
Consultant and the Client during the course of the project.

QUALITY MANAGEMENT SYSTEM

Solid Identity (Pty) Ltd employs the use of the ISO 9001:2008 and Total Quality Management (Kaizen)
(TQM) quality management systems.

QUALITY CONTROL PROCEDURES

 Snagging/Disengaging of works shall be carried out in a routine manner and report

submitted to site Agent
 A detailed Quality Control and Assurance plan shall be submitted prior to start of the
project.

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QUALITY CONTROL ORGANISATION

The personnel and their corresponding responsibilities for all Concrete, Earthwork and Asphalt
works Quality Control activities are as indicated below:

Site Agent Responsible for Use of Standard SABS Specification for

implementation of quality Building and Civil Engineering Construction
control plan and strict and the Botswana Bridge and Roads
adherence to the Specification, 1983 November Edition
specification.
Responsible for staffing, performing QC inspection, sampling, and
training, performance, testing at all Off-Site Production facilities, QC
quality control plan, Laboratories, and On-Site Field operations
materials, documentations,
suppliers & samples , re-
work, QC reports
The site Foreman shall be The site engineer shall be directly
overall responsible for responsible for quality of works conforming
Quality checks of materials to tender specifications, Codes and Standard
and works, Quality Control engineering practises
Sampling and Testing

Site Foreman The site Foreman shall be The site engineer shall be directly
overall responsible for responsible for quality of works conforming
Quality checks of materials to tender specifications, Codes and Standard
and works, Quality Control engineering practises
Sampling and Testing

Trained artisans and Perform work as per tender Report to site foreman
technicians specifications
Qualified Perform work as per tender Report to site foreman
supervisors specifications
Laboratory: Roads All the works shall be Independent verification of Concrete cubes
Department subjected to the casting for Kerb stone bases; Concrete slump
Material Testing laboratory/field tests. tests; Concrete mix designs; Quality control
Centre & MTS Soils tests on river sand and pit sand and Offsite
(Outsourced tests will include Moisture content and MOD
Laboratory) tests; CBR penetration tests ; Brick crushing
tests; Brick water absorption tests and
Concrete cube crushing tests to include
testing of Aggregates for Asphalt laying and
any other tests as requested for by the
Engineer Laboratory
Contracts Manager makes regular weekly Holding progress coordination meetings on
inspection visits to site weekly basis on site to address issues on
quality and progress on site.
Materials Purchasing processed sourcing material from suitable and
Technician material for incorporating certified suppliers who have the material to
into the works the project specification
Support staff Production Facility mechanics will be engaged to ensure the
Management correct performance of machinery on site

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 and its maintenance to achieve the
required quality of work.

Materials/Equipment Quality Control

The Quality control of materials shall be observed as follows

1. All Materials/Equipment used SABS/BS or other relevant standards Certified
2. Materials/Equipment bearing Material composition certificate are inspected

o during manufacture by qualified quality control personnel

o post manufacturer and pre shipment (Pre dispatch Vetting)
o mode of packaging and transport and
o at the arrival on site by the contractor’s staff / Engineer

3. Any defective materials/equipment shall be marked and stored separately

4. The material shall be stored as per recommendation of the manufacturers
5. Material process control on site: proper inventory management, recording, installation,
monitoring and verification system in place on site
6. Installation and testing activities which do not comply with the requirements are
documented on a Non-Conformance Report (NCR).
7. Modifications, repairs and/or replacement of materials and/or parts performed subsequent
to Final Inspection require replacement of materials and/or parts installed. Re-inspection
and re-testing are required to verify acceptability. Inspection and testing documents are
submitted to Solid Identity (Pty) Ltd Document Control and are filed and maintained in
accordance with Quality Control Testing and Verifications.

QUALITY IMPROVEMENT PLAN (QIP)

We are committed to improving the quality of our work because we focus on three vital
guarantees to our workmanship:

 We have systems to assess our process Integrity

 We always align our Quality Performance Goals to Client expectations
 We offer our specialist advise in a constructive communicative manner

QUALITY ASSURANCE: INSPECTIONS

Inspections will be performed prior to issuing inspection notification to the client, unless the test or
inspection can only be performed once. Inspection notification shall be issued at least 24 hours in
advance of the intended activity (unless otherwise agreed). Intervention points by the client for
inspection must be indicated on the quality control plans (where Quality Control Plans are
applicable).

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  Initial Inspections will be performed at the beginning of any Work; with an Initial Phase
Checklist. Solid Identity (Pty) Ltd is notified at least 48 hours in advance of the Initial
Inspection.
 Production phase inspections, feedback, records, staff competencies analysis will be done to
identify, correct and prevent repeated deficiencies and completed high quality project
phases before scheduled Engineer acceptance.
 Specialist subcontractors elected will be vetted for previous experience, capacity, resources
and contractual requirements as per tender before they can engage in any work on site.
Their work will be closely monitored by the Site Agent.
 Follow-Up Inspections shall be performed daily to ensure that the control established during
Preparatory Meeting and Initial Inspection continues to provide a product that conforms to
the contractual requirements.

Scope Inspection duty Standards Outputs

Construction daily Construction daily Quality Control Quality Control
activities activities Procedures Report (CQCR)

ACCEPTANCE OF WORK

 Standard stage work approval forms will be issued to the lead Consultant’s on site
representative to ensure that all executed works conforming to the specification are
verified and accepted before final approval by the Engineer.
 All results for material tests and certificates of compliance are submitted to the
Engineer for their approval and records.
 A design change request will be in place to control all field changes. If any changes are
required from site, it will be in writing to the consulting Engineer, and or client; and before
these changes are incorporated within the construction works, they must be accepted by the
client.
 Handover: The Method Statement will be drafted.
 Data Pack: All records indicated and agreed in the Quality Control Plan dossier index shall be
compiled in a Data Pack form and will be handed over to the client if required on completion
of the project.

DOCUMENTATION REQUIREMENTS
We shall comply with all documentation requirements as expected by law and general commercial
practice as per:

a) Delegation of Responsibility for Quality Assurance (Appointment Letter) Where necessary:

b) Site Filing System
c) Handover Certificate
d) Quality Control Forms (QC Dossier)

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