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Communication Breakdown and Strategies

This document discusses communication breakdown and strategies to avoid it. It explains how stereotypes can negatively impact communication by leading people to make incorrect assumptions about others. The document then provides strategies for effective communication, including connecting with others, listening, communicating clearly, and speaking appropriately. It emphasizes the responsibilities of both senders and receivers, such as senders clarifying their ideas and considering their audience, and receivers focusing on listening skills like putting people at ease and removing distractions.

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Abiekhay Camillee Unson Lavastida
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529 views26 pages

Communication Breakdown and Strategies

This document discusses communication breakdown and strategies to avoid it. It explains how stereotypes can negatively impact communication by leading people to make incorrect assumptions about others. The document then provides strategies for effective communication, including connecting with others, listening, communicating clearly, and speaking appropriately. It emphasizes the responsibilities of both senders and receivers, such as senders clarifying their ideas and considering their audience, and receivers focusing on listening skills like putting people at ease and removing distractions.

Uploaded by

Abiekhay Camillee Unson Lavastida
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Topics:

a. Communication Breakdown
b. Strategies to Avoid It

Prepared by:
Roselyn E. Lazalita
Mantangale Senior High School
Learning Competencies
The learners:
 explain why there is a breakdown of
communication – EN11/12OC-Ia-5
 use various strategies in order to
avoid communication breakdown –
EN11/12OC-Ia-6

Day 1- 1 hour –discussion/short activity


Day 2- 1 hour Performance Task 2
Review- Oral Recitation
a. Name various model of
communication.
b. Differentiate Linear Model and
Aristotle Model
c. What are the 7 C’s of
Communication?
d. What are the feature of
communication? Distinguish
each.
Communication Breakdown

Stereotypes

A natural result of communication is the


development of stereotypes, which are attitudes
or judgments we make about people based
not on personal experience but rather on what
we have learned about them through
communication.
American journalist Walter Lippman (1884-
1974) called them “pictures in our heads.”
Through stereotypes, we categorize people,
presume to understand their characteristics,
and thus make sense of a complex world.
Thus they can enhance communication and
relationships.
Communication Breakdown

Stereotypes, which can be


positive or negative, usually are
associated with our attitudes about
people and ideas, both our own and
others’.
The problem with stereotypes is that,
particularly when they negatively prejudge
others, they make it difficult to correctly
interpret information we see and hear.

Rather than accepting information at


face value and interpreting the other in a
favorable or neutral light, negative
stereotypes lead us to presume the worst
in others.
This is an example of
communication breakdown, a
phenomenon in which the normal
process of communication is thwarted
because inappropriate and erroneous
interpretations are given to incoming
information.
We use stereotypes every day to make
judgments about people. For example, in
personal, family and social contexts,
stereotypes play a role in parents’
decisions about their children’s
playmates.

Stereotyping likewise plays a public


role, such as diplomatic relationships
between nations or the ethnic profiling
that law-enforcement agencies use to
identify who might be committing a crime.
Barriers to Effective Communication
Fred C. Lunenberg

1. Process Barriers

2. Physical Barriers

3. Semantic Barriers

4.Psychosocial Barriers
Lunenburg, Fred C, Communication
Schooling V1 N1 2010.pdf (p.4-6)
How to Communicate Effectively

1. Connect

2. Listen

3. Communicate

4. Speak

Strategies and Intercultural


Communication.pdf (p.4)
Communication strategies are
'techniques of coping with difficulties in
communicating in an imperfectly known
second language' (Stern, 1983: 411).

Encyclopedic Dictionary of Applied Linguistics (Keith


Johnson and Helen Johnson)
Sender's Responsibilities
• Several communication theorists (Cheney,
2011; Keyton, 2011; Tourish, 2010) have
gleaned ten commandments of good
communication, which are particularly
applicable to the sender. These
commandments, together with a basic
understanding of the communication process
itself, should provide a good foundation for
developing and maintaining an effective set of
interpersonal communication skills.
need to clarify their ideas before
communicating
need to examine the true purpose ofeach
communication
need to consider the total physical and
human setting
need to consult with others, when
appropriate, in planning
communications.
need to be mindful, while
communicating, of the overtones as
well as the basic content of the
message.

need to take the opportunity, when it


arises, to convey something
of help or value to the receiver.

need to follow up their communication


need to communicate for tomorrow
as well as today

need to be sure that their actions


support their communications

need to seek, not only to be


understood, but to
understand—be a
good listener.
Receiver's Responsibilities

Communication depends on the ability


not only to send but also to receive
messages. So the ability to listen
effectively greatly enhances the
communication process. But many of us
are not good listeners. Effective
listening skills can be developed,
however. Summarized following are ten
rules for good listening (Kneen, 2011)):
Stop talking.

Put the talker at ease.

Show a talker that you want to


listen

Remove distractions.
Empathize with talkers.

Hold your temper

Go easy on argument and criticism

Ask questions.
Let us Summarize
 Give a situation of stereotyping.
Explain why the situation is
stereotyping and what is your
strategies to avoid the communication
breakdown?
 What are the responsibilities of the
sender and receiver in communication
to address the problem of
communication breakdown?
Day 2- Performance Task 2
Each group are ask to portray
at least two practical situations
why communication fails and
reasons for it . Thereafter,
propose a strategies to avoid
communication breakdown
based on that situation.
You have 20 minutes to plan and
practice in every group. Then three to
five minute to perform. Below is the
criteria

Relevance/Content- 50%
Acting/Verbal & Non-Verbal Com.- 40%
Props-10%
Thank you so
much for listening
and Participating
Planning and Practice Time
20 minutes
Performance Task Time
Giving Observation & Score

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