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What Is Data Warehousing?: Service Operation Management

The document discusses data warehousing, which involves integrating data from multiple sources to support decision making, and describes how a data warehouse can be used for tasks like customer analysis, operations analysis, and tuning production strategies. It also covers approaches for integrating heterogeneous databases, including query-driven and update-driven, and functions of data warehouse tools such as data extraction, cleaning, transformation, and loading.

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Tanmay
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37 views2 pages

What Is Data Warehousing?: Service Operation Management

The document discusses data warehousing, which involves integrating data from multiple sources to support decision making, and describes how a data warehouse can be used for tasks like customer analysis, operations analysis, and tuning production strategies. It also covers approaches for integrating heterogeneous databases, including query-driven and update-driven, and functions of data warehouse tools such as data extraction, cleaning, transformation, and loading.

Uploaded by

Tanmay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Assignment 2

Service Operation Management

Tanmay Sinha

What is Data Warehousing?


Data warehousing is the process of constructing and using a data warehouse. A data warehouse is constructed by
integrating data from multiple heterogeneous sources that support analytical reporting, structured and/or ad hoc
queries, and decision making. Data warehousing involves data cleaning, data integration, and data consolidations.
Using Data Warehouse Information
There are decision support technologies that help utilize the data available in a data warehouse. These technologies
help executives to use the warehouse quickly and effectively. They can gather data, analyze it, and take decisions
based on the information present in the warehouse. The information gathered in a warehouse can be used in any of
the following domains –

• Tuning Production Strategies − The product strategies can be well tuned by repositioning the products
and managing the product portfolios by comparing the sales quarterly or yearly.
• Customer Analysis − Customer analysis is done by analyzing the customer's buying preferences, buying
time, budget cycles, etc.
• Operations Analysis − Data warehousing also helps in customer relationship management, and making
environmental corrections. The information also allows us to analyze business operations.
Integrating Heterogeneous Databases
To integrate heterogeneous databases, we have two approaches −
• Query-driven Approach
• Update-driven Approach

Query-Driven Approach
This is the traditional approach to integrate heterogeneous databases. This approach was used to build wrappers
and integrators on top of multiple heterogeneous databases. These integrators are also known as mediators.
Process of Query-Driven Approach
• When a query is issued to a client side, a metadata dictionary translates the query into an appropriate form for
individual heterogeneous sites involved.
• Now these queries are mapped and sent to the local query processor.
• The results from heterogeneous sites are integrated into a global answer set.
Disadvantages
• Query-driven approach needs complex integration and filtering processes.
• This approach is very inefficient.
• It is very expensive for frequent queries.
• This approach is also very expensive for queries that require aggregations.
Update-Driven Approach
This is an alternative to the traditional approach. Today's data warehouse systems follow update-driven approach
rather than the traditional approach discussed earlier. In update-driven approach, the information from multiple
heterogeneous sources are integrated in advance and are stored in a warehouse. This information is available for
direct querying and analysis.
Advantages

This approach has the following advantages −


• This approach provide high performance.
• The data is copied, processed, integrated, annotated, summarized and restructured in semantic data store in advance.
• Query processing does not require an interface to process data at local sources.

Functions of Data Warehouse Tools and Utilities


The following are the functions of data warehouse tools and utilities −
• Data Extraction − Involves gathering data from multiple heterogeneous sources.
• Data Cleaning − Involves finding and correcting the errors in data.
• Data Transformation − Involves converting the data from legacy format to warehouse format.
• Data Loading − Involves sorting, summarizing, consolidating, checking integrity, and building indices and
partitions.
• Refreshing − Involves updating from data sources to warehouse.

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