NITIN KHANNA

Address
Email: [email protected]
Gender: Marital status:

A. SUMMARY OF PROFESSIONAL EXPERIENCE

• Software professional 10+ years of experience as Techno functional Consultant (Lead Business
Analyst) in Travel/Airline domain with rich expierence in systems involving Web based solutions,
E-Commerce Sulution for B2B, B2C and Corporate Travel (CBT), Airline Reservation System
(GDS), Loyalty, CRM, Campaign Management, Mobile App (Android, IPhone & IPAD)
Solutions, and Business Intelligence, Analytics, Data Mining, Web Analytics - Omniture and
Google Analytics. Currently working as Sr Business Analyst (Consultant) with Mindtree e Ltd

• Experience in Research (Data Research and Market Research), analytics, Gap Analysis, Data
Integration, E-Commerce and Web Analytics and report development (MIS) - Data mining, CRM and
Revenue Management using SAS, SQL server, Oracle (SQL), MS-Access, Excel

• Key Skills - Planning and executing requirements phase, analyzing requirements, analysis, providing
feasible solutions for better decision making and enhanced control over their operations, gap analysis,
uml modeling, functional specification, functional testing, UAT, Bug fixing, Business Analysis,
presentation, client consulting & Interaction during various stages of Project deliverables from Requirement
Elicitation to project signoff

• Experience in Pre-Sales, Center of Excellence (CoE), Bid Management, Proposal Writing, Driving
large Proposals RFP/RFI, Customer Workshops, Strategic Planning, Business Analysis, Opportunity
Analysis, Capability Presentation, Prospect Research (Must win and other prospect account),
facilitating Solution Demos / PoCs, Capability Deck, Reusable Content for Proposal, Win Loss Analysis,
Setting up Presales Repository Template Management, Case Studies etc.

• Onsite Experience in UK with Thomson Group (TUI) on project ‘MQ Software Upgrade’

• In Airline Domain IT, I have worked with different Airline system as Sabre Product as AIRFLITE -
Schedule Manager, Fleet manager, Profit Manager and Codeshare Manager (Sabre - Planning
and Scheduling Suite), PLANET for Schedules (OAG + Innovata Schedules), Airline Reservation
System (on various module like Scheduling, Booking, Ticketing, fare quotations) CRT, FIDS - flight
Information Display System, SabreSonic Reservation System, Loyalty, Customer Relationship
Management (CRM), Campaign Management. Mobile App (Android, IPhone & IPad) Solutions.
I have worked with Sabre Airline Solution for Arabesk Group - Etihad Airways (EY), Gulf Airline
(GF), Yemenia Airways (IY), Middle East Airline (ME), Egypt Airways (MS), Royal Jordon Airways (RJ),
Saudi Arabia Airline (SV), Tunisia Airline (TU), Kenya Airways (QP) and Kingfisher Airways (IT).

• Exposure to Travel (Travel and Airline) industry in e-Commerce- B2B and Corporate Booking Tool
with Egencia and International Travel House, CRM, loyalty program, web Analytics (using
Omniture and Google analytics) - Online Business Optimization, Search Engine Optimization,
Dashboard, Social Media Analytics, Campaign Analytics, Mobile Analytics, Website assessment.
For e-commerce project I have worked with different modules as flight, hotel, insurance, car, visa, and
passport. I have worked with Travelocity (Sabre), Thomson Travels (TUI UK), Egencia and
MakeMyTrip.

• Exposure of web analytics for E-commerce Website implementation using Omniture as Reports
using different KPI, Dashboard creation, SEO Analytics, Social Media Analytics, Campaign Analytics
and Mobile Analytics with website optimization. Different reports as path analysis, funnel analysis, gap
analysis, SEO analysis and visitor behavior analysis etc.

• Helping online businesses with web site optimization, search engine marketing and optimization,
marketing campaigns, visitor acquisition and retention, KPIs, testing, and conversions.
Nitin Khanna
• Analyzing actionable metrics KPI to support decision-making.

• Exposure to work with huge data (billion of records) to managing data warehouse data and serve web
traffic analysis.

• Exposure to work on Value Added Service in Mobility (Analytics)

• Good Experience in SAS Programming Datasets, PROC and in SQL Programming in SAS.

Domain Knowledge: Travel/Airlines/Hospitality/Retail

Qualification: Master of Computer Application (MCA) from UP Technical University with 70%.

Technical Skills:
• Databases : Oracle (SQL & PL/SQL), SQL Server, TOAD, MS -Office, MS
Excel, MS- Access, SAS
• Data Warehouse : Data warehousing, Business Intelligence ETL Tools.
• Packages : MS-Visio, MS-Office - PowerPoint, Excel and MS-Acess, Open Office

B. DETAILS OF PROFESSIONAL HISTORY

1. Project with company name from Dec 2013 - till date

Prepare and manage RFI/RFQ/RFP (Pre-sales & CoE), POCs, requirement elicitation, prepare customer
presentations, Customer Workshops, Strategic Planning, Business Analysis, Opportunity Analysis,
Capability Presentation, facilitating Solution Demos / PoCs, Capability Deck, Reusable Content for
Proposal, Win Loss Analysis, coordinate with sales team and internal solution team on 2nd and 3rd level
customer meetings

Value Added Service:

• Contribute in the company’s annual strategy to identify opportunities in the target market
• Create solution offerings with the SMEs and Solutions Architects
• Create Marketing message
• Pipeline review with sales and management team for existing accounts and new business

Project with Sonata Software Ltd. from 2011 Mar - Nov 2013

2. Feb 2012 - till now

Project: One Touch Point (E-Commerce Solution - B2B, SBT, B2C for International
Travel House)

Description: One Touch Point (OTP) is a state of art e-commerce solution which aims to integrate
the entire manual and semi automated back office process of a Travel agency with
single front end application. This system will allow the agency or call centre users to
make corporate or leisure related flight, hotel, car, insurance bookings online and
manage package, visa, passport and rail related requests by streamlining their
processes across their respective branch office throughout India with a web based
solution.

OneTouch will be the front end for all B2B/corporate sales (B2E), Self Booking Tool
(SBT) and B2C sales of ITH. Currently ITH uses different booking systems for Air,
Leisure travel, Car, Insurance, Hotel and Rail booking and services. OneTouch will
provide a single interface for all the bookings or booking requests enabling user to
cross sell. It will create bookings/requests on respective backend CRS systems. It will
leverage upon the available functionality of ITH inhouse back-office systems by
interfacing with these systems.

Nitin Khanna
 There are different products/modules in OTP as

• Search & Book - Online Products (Flight, Hotel & Insurance)

 Airline Search, Book & Ticketing (Airline Reservation System)
 Galileo Integration (Intl & Dom)
 Amadeus Integration (Intl & Dom)
 LCC
 Manual Flight Search, Book & Ticketing
 GDS Terminal Window (Offline cancel ticket or reissue ticket)
 Combi Booking
 PLB
 Hotel Search, Book & Voucher Issued
 GTA & Travco Integration (Intl)
 Desiya & E-Tours Integration(Dom)
 Insurance (Dom & Intl from Bajaj - Online, Manual)

• Search & Book - Offline Product (Car, Passport, Visa & Rail)

Other Modules are:

• Login Management
• Customer Profile & Travel Preferences
• Corporate Booking Tool (CBT)
• Customer Relationship Management
• Loyalty Program
• Campaign Management
• Cross Sell
• Coupon Stock Management
• Forex
• Mobility
• BI & Web Analytics
• Integration with External Systems (Mystifly, FlightStats, Trip Advisor, Lonely
Planet, Udaan etc.
• Mobile App Solutions (Android, IPhone, IPAD etc.)
• Integration with existing ITH Systems as BTMS, LTMS, CRMS, FINANCE & HRMS
Designation Lead Business Analyst
Role Work involved requirements planning, leading team for customer discussion, business
analysis, completing requirements elicitation on time, sign off from customer, tracking
and resolving open issues and change requests and providing clarifications to technical
team and assisting architects in design phase and Research, Analysis, UML Modeling,
Functional Testing, Business Flow.

Skill Used Travel Domain knowledge, Experience in Client Interaction, UAT, Roll Out Plan &
Migration, Business Analysis, Team Management, Software Solution Skills using MS
Visio, Oracle, MS Access, MS Excel etc

3. Oct 2011 - Feb 2012

Project: MQ Software Upgrade for TUI onsite UK Client

Description: This is an onsite UK Project for Thomson (TUI) UK Client. MQ Hub (Enterprises MQ
Series IBM Product) its work with 14 travel systems as TRACS, IFR (onBOS), OSCAR,
TOLCICS, OSCAR, RBS, AMOS, SPS etc for 4 modules as AP, AR, CM AND GL. The
main objective of this Enterprises MQ series is business uses Oracle Applications
mainly for financial accounting. Transactions like customer compensations, hotel
bookings, etc happen outside the oracle applications. The data related to them is
available at legacy systems (applications other than Oracle Applications). But this data
need to be available in oracle applications for the business accounting and MQ is used
as a middle tier for this, where it takes the data from the Legacy systems and stores in

Nitin Khanna
 oracle applications. In Enterprises MQ hub, once XML is going to feed in MQ, there
ere many bugs we need to find out the reason why these bugs are coming and where
and also provide a solution how can we remove these bugs and remove these bugs.

There are specific XML format defined for each source system which MQ expects for
reading. So the XML files coming from these source systems should send the XML files
as required and as defined. But some times the files come in wrong format (missing
some XML tags, wrongly nested XML files, incorrect environment (prod/uat/dev)
data, missing lookup mappings in Oracle Applications etc.

For this project, we need to understand the whole process how the source system works
MQ hub and Oracle DB. Some Features are:

 Interaction with different teams as Source system teams, MQ hub team and
finance (Oracle Team) to understand the process how these source system works
with MQ hub.
 Most of the systems, they do not have Functional Specification or any documents
for these systems because most the systems are vendors or these systems are
running very old.
 Create Business Requirement Analysis, Functional Analysis, and Gap Analysis
about these systems to find out all the bugs as Technical Bugs or Business bugs
and also provide solutions for these bugs and solve the bugs.
 After resolving the bugs, it will upgrade with Phoenix.

Designation Sr Business Analyst (Project Lead)

Role Research, Analysis, Project Plan, Requirement Analysis, UML Modeling, Functional
Testing, Business Flow, Business Plan and Report Development
Tools Oracle, MS Access, MS Visio, MQ Series, MS Excel and different mainframe systems as
TRACS etc

4. Aug 2011 - Oct 2011

Project: Automate the Account General, Bangalore
Description: Office of the Accountant General (Accounts & Entitlement), Karnataka perform the
function of authorizing the Entitlements of about 26000 Officers which includes
Governor, Ministers, Parliamentary Functionaries, High Court Judges, Chairman &
Members of KAT&KPSC, Lokayukta & Upa Lokayukta, AIS Officers & other Gazetted
Officer’s working in the various departments of the State Government,/foreign service
organizations etc. For this they want to develop an application to automate the
Gazetted Entitlements (GE) of IAS/IPS, High Court judges, State Govt. Employees
(Class I & II), AICTE Employees, and UGC Employees etc. Some Features are:
 Develop and application to automate the Gazetted Entitlements Department.
Gazetted entitlements basically mean the Pay, salary, leave, arrears and pension to
a Gazetted officer.
 Also develop an application to automate the Dak System (Tapal Section) -
Monthly they are getting more than 10000 to 15000 letters in Tapal section
 These are regulated on the basis of various Rules and Regulations made by the
competent authority viz, Govt of Karnataka or Govt of India governing the
conditions of service. These vary from time to time during the career of an officer.
The various events in the career of an officer are Appointment, Promotion,
Increment, Transfer, Suspension, Dismissal, Retirement, Leave, Deputation etc,.
These events most of the time cause a change in the pay and allowances of an
officer as such events have bearing on his / her entitlements / service conditions. 
Exposure to work with huge data with different sections to managing
centralized data.
 Recommend methods to improve site usability and effectiveness based on
reporting analytics.

Nitin Khanna
Designation Sr Business Analyst
Role Research, Analysis, Project Plan, Requirement Analysis, UML Modeling, Functional
Testing, Business Flow, Business Plan and Report Development
Tools Oracle, MS-Visio, MS-Access, MS-Excel etc.

5. March 2011 - Oct 2011

Company Name

Description: This is a Web Analytics Solution Accelerator for Airlines and Travel domain. For
this Solution Accelerators, we start with Website Assessment for various airlines and
travel domain websites. This will give Clickstream Analysis, Gap Analysis between
the needs of the travelers and offering of the website and give the recommendations
to enhance the airlines customer reach and market share. Main function for Website
Assessment for comparison for websites spread across different geographic, concept
& creativity, features and functionality and content & structure, usability, navigation,
browser compatibility, accessibility and page wise analysis for booking. Also Web
Analytics Function - Generating reports for traffic analysis, KPI for Visitor
Tracking, Loyalty and repeat visitor analysis, search engine optimization , user
details, daily/weekly/monthly trends, browser details, web booking growth, business
trend, revenue trend analysis etc also data collection and reporting -
daily/weekly/monthly reports. Some Features are:
 Analyzing actionable metrics KPI to support decision-making.
 Exposure to work with huge data (billion of records) to managing data
warehouse data and serve web traffic analysis.
 Recommend methods to improve site usability and effectiveness based on
reporting analytics.
 Helping online businesses with web site optimization, search engine
marketing and optimization, marketing campaigns, visitor acquisition and
retention, KPIs, testing, and conversions.
 Different Reports as Traffic Analysis (Trend Analysis), Behavior reports (Page
flow reports, Path reports), Ranked reports, Commerce Analysis (Online
sales funnel analysis, Campaign Analysis, Visitor Analysis), Funnel Analysis
( fallout analysis), Gap Analysis, Conversion Analysis (Cart Percentage
Analysis), SEO Analysis and Correlation reports

Different modules -
Reports and Analytics
Dashboard creation
Social Media Analytics
Mobile Analytics
Campaign Analytics

Designation Sr Business Analyst (Project Lead)

Role Research, Analysis, Project Plan, Requirement Analysis, Functional Testing, Business
Flow, Business Plan and Report Development
Tools Omniture - Site Catalyst, Google Analytics, SQL Server, MS - Excel, Access

Project with Onmobile Global Ltd. from 2011 Mar - till now

6. Sep 2010 - Mar11

Onmobile Global Ltd

Project: Working with different Clients as Airtel, Idea, Tata, Vodafone for VAS etc with
Business Intelligence Team
Description: Business Analytics- Conceptualized and delivered intelligent, innovative, analytical
automated solutions/ products that was focused towards acquisition, growth,

Nitin Khanna
 profitability and retention. My role involves directing the team to ensure data
management is in place, conceptualize and create standard automated reports and
data analysis that helps management make data driven decisions, customize analytical
solutions to suit operators to help achieve their KPI’s & provide strategic and
operational data-based insights. Have specialized in marketing analytics, and have
worked on various data models. Help managed customer life cycle by positioning the
right products to the right subscribers at the right time by analyzing customer
behavior through primary and secondary research and providing valuable insights that
helped in enhancing product offerings and user experience.

I have worked with different client as Airtel, Idea, Vodafone, Tata Indicom, Tata GSM,
etc for value added services. For this we delivered automatic programs or promotions
for there operators to value added service. These promotions involves some
intelligence and analytical process which tell us with whom should I target for these
promotions.
Designation Business Analyst
Role Research, Analysis, SRS, Requirement Analysis, Functional Testing, Business Flow,
Business Plan and Report Development
Tools SAS, SQL, PG Admin nova - SQL, SQL Server, MS-Access and MS - Excel

Project with Sabre Airline Solutions Pvt Ltd. from 2007 Oct - Mar10
Project #4: Market Performance Analysis for Arabesk Country (9 carriers)- GF, IY, ME, MS,
RB, RJ, SV and TU Airline
Client Arabesk Country (AACO 9 Airlines)
Description This project is based on Market Performance Analysis for Arabesk country for 9
carriers. This performance analysis shows codeshare pax and revenue analysis for
codeshare revenue received and codeshare revenue contributed by each carrier
♦ Used by the 9 Arabesk carriers to reconcile their codeshare revenue sharing
♦ Reports Codeshare Frequency, Revenue, Traffic by each carrier, Loyalty,
Campaign Management, CRM etc.
♦ Uses GDD data to calculates Codeshare Revenue to be received and contributed
from each partner
♦ Market Evaluation: Annual Demand, capacity, fare, Load Factor (LF), PDEW and
revenue analysis, forecasting the demand using growth factors Market wise for
the Host airline (Regression Analysis) using SAS.
♦ Revenue share and Market share and capacity share analysis: based on Airlines,
city, country, region, hubs and airport wise for the customers (Airlines) using
SAS.
♦ Ad-hoc reports: regarding market competition, profiles, revenue share, capacity
share, ASKs, RPKs, SBR, LF, Itinerary level, leg level analysis and data validation
and research on airlines using SAS.
Designation Business Analyst
Role Data Research, Analysis, SRS, Requirement Analysis, Business Plan, Functional
Testing, Business Flow and Report Development - Database Design and
Development
Tools CRT, Planet, Awaken, SAS, SQL Server, MS - Excel, Access and Data
Warehouse Tools
Team Size 4
Duration 2007 Oct - Mar 2010
Project #5 Market Analysis for Arabesk Country (9 carriers)
Client Arabesk country (AACO 9 country)
Description This project is based on Market Analysis Research for Arabesk country for 9 carriers.
This Market analysis shows position of markets for each carriers
• It compares GDD (Global Demand Dataset) airline performance data in 184
markets for 9 Arabesk carriers
• It contain 13 month trend reports for industry key performance indicators
Produces gap reports comparing the Arabesk carriers with their competitors,
Loyalty, CRM, Campaign Management etc
• Market Evaluation: Annual Demand, capacity, fare, Load Factor (LF), PDEW and
revenue analysis, forecasting the demand using growth factors Market wise for
the Host airline (Regression Analysis) using SAS.
Designation Business Analyst
Role Data Research, Analysis, SRS, Requirement Analysis, Functional Testing, Business
Flow and Report Development - Database Design and Development
Tools CRT, Planet, Awaken, SAS, SQL Server, MS - Excel, Access and Data
Warehouse Tools
Team Size 4
Duration 2007 Oct - Mar 2010

Project #6: Web Analytics for Travelocity website (WAP) using Omniture - SiteCatalyst

Description This Project is based on Web Analytics for Travelocity, Last Minute etc website. We
develop an application for Web Analytics for the Travel website using Omniture - Site
Catalyst. Core Metrics tool. Various functions we work for Website Assessment -
Content and Structure, Navigation, Usability Analysis by Page wise analysis for
Booking, Generating Dashboards & Reports for Traffic Analysis, Website Performance
using Omniture or WAP Application, Analytics, Visitor Intelligence, KPI - Visitor and
Customer Tracking, Visitor Loyalty, Frequency of Customer revisits, Search Engine
Analysis, Traffic Trend Comparison, Gap Analysis, Server Analysis, User Analysis,
Weekly, Monthly Summary Report, Traffic Source Details, Web Booking Growth etc;
Some features are:
 Analyzing actionable metrics KPI to support decision-making.
 Exposure to work with huge data (billion of records) to managing data
warehouse data and serve web traffic analysis.
 Campaign Management, Customer Relationship Management (CRM) and Loyalty
Program
 Integrate with Mobile App Solutions (Android, IPhone & IPad etc)
 Recommend methods to improve site usability and effectiveness based on
reporting analytics.
 Helping online businesses with web site optimization, search engine
marketing and optimization, marketing campaigns, visitor acquisition and
retention, KPIs, testing, and conversions.
 Different Reports as Traffic Analysis (Trend Analysis), Behavior reports (Page flow
reports, Path reports), Ranked reports, Commerce Analysis (Online sales funnel
analysis, Campaign Analysis, Visitor Analysis), Funnel Analysis ( fallout analysis),
Gap Analysis, Conversion Analysis (Cart Percentage Analysis), SEO Analysis and
Correlation reports

Different Modules -
Reporting and Analytics using Web Analytics KPI
Dashboard Creation,
SEO Analytics,
Social Media Analytics,
Campaign Analytics
Mobile Analytics etc
Designation Business Analyst
Role Omniture - SiteCatalyst, Core Metrices Web Analytics Tool, Research, Analysis,
Business Plan, SRS, Requirement Analysis, Functional Testing, Business Flow, and
Report Development - Database Design and Development
Tools Omniture, SAS, SQL Server, MS - Excel, Access
Team Size 4
Duration 2008 Jan - Mar 2010

Project #7 Airline Repository Solutions (ARS - Repository Warehouse Solution for GDD)
Client Sabre Holdings
Description This project is based on Airline Repository Warehouse solutions. In this we are
creating a repository for GDD data, Airline Data and Schedules data etc. It supports
Sabre Airline Solutions and Consulting's growing data and reporting requirements
and also it gives Data delivery security requirements and Emergo access (Internet
access). It integrates Airline performance, traffic and capacity data sources into
comprehensive information mining too. It also gives Chart, trend and visualization
reporting methodology
Designation Business Analyst & Developer
Role SRS, Requirement Analysis, Business Plan, Functional Testing, Business Flow,
Database Design, Research, Analysis and Development in SQL Server, SAS and MS -
Access
Tools CRT, Planet, Awaken, SAS, SQL Server, MS - Excel, Access and Data
Warehouse Tools
Team Size 8
Duration Nov 2008 - Mar 2010

Projects with Analyze- it Technologies Ltd. from 2005 Jan - 2007 Feb

Project #8 Implementation for JeevanSathi.com (Business intelligence Repository)

Client JeevanSathi.com, Noida
Description This is the Live Data Warehouse Business Intelligence Project, for controlling,
analytics, accessing, data mining, CRM etc, the data. It is used for CEO, MANAGER,
to upper level especially for taking decisions on the run time basis.

This project is based on Customer Profile. The main requirement of Clients is how to
convert the non-paid customer to paid customer. In this project, there are different
types of sources as Customer, Billing, CRM etc, on this we have created a repository
in SQL Server and all these sources into one place, after that we can do some
analytics on this. On this we have used Procedures, Cursors, SQL queries etc.
In this projects, we have done different type of analytics for hidden patterns, Data
mining, analysis as Age by Gender Segmentation of profiles, City wise segmentation,
de-duplication of profiles, caste, year wise, month wise, monthly wise, date wise,
weekly segmentation and how much revenue comes from etc.
Designation Team Leader (Technical Consultants)
Role SRS, Requirement Analysis, Business Plan, UML design, Functional Testing, Business
Flow, Design and Development for repository, KPI for analysis
Tools SAS, MS Visio, MySQL, SQL Server and MS-Access
Team Size 4

Nitin Khanna
Project #9 Implementation for Bausch Lomb (Business intelligence Repository)
Client Bausch Lomb, Gurgoan
Description This project is based on Contacts Lens Company. In these projects there are many
Distributors in different regions. This project is based on Distributors, Dealers and
their sales.
In this, we have done different type of analytics for hidden patterns, Data Mining,
analysis as Distributors wise segmentation, Dealer wise segmentation, product wise
segmentation, what is the percentage of growth revenue comes from each
distributors and which product is better and how many distributors purchase to all
products and not also by Venn Diagram etc
Designation Team Leader (Technical Consultants)
Role Research, Analysis. Project Plan, Project Lead, KPI for analysis, Business Flow
Tools SAS, MS Visio, Oracle and Access, Excel etc
Team Size 4

Project #10 Implementation for MakeMyTrip.com (Business intelligence Repository)

Client MakeMyTrip.com, New Delhi
Description This project is based on Travel as Airlines, Hotels and Package for India and US
Sources, in this there are different types of sources, which having different database
as Oracle, SQL Server, ERP, MS-Access, Excel sheet and Flat files also, so we have
created a repository into SQL Server and extract the data from all these sources into
this repository then using Transformation and using ETL tool, load the Build data
into Front end (Analyze-this), then creating Key Performance Indicators. In this
project, we have done different type of analytics for hidden patterns, Data Mining,
analysis as how many customers purchase as Flight, Hotel and Package, how many
purchase as Flight, Hotel but not in Package by Venn Diagram, City wise
segmentation, how many tickets purchases, how much revenue earns, repeating
customers rate, how many passenger travel from where to where etc. CEO, Manager
etc can take the decisions on the run time basis.
Designation Team Leader (Technical Consultants)
Role Research, Analysis. Project Plan, Project Lead, SRS, Requirement Analysis, Functional
Testing, Business Flow, Design and Development for repository, KPI for analysis
Tools SAS, SQL Server, Oracle, MS-Access and Excel
Team Size 4

Others Project
• On regular basis, I got some adhoc requests from clients for Data Validations e.g. Why Pax
decreases Jan07 and Jan08 in Arabesk for any carrier.
• I have worked on ERP as FIDELIO and BAAN. Also I have done projects for GTC Call Center,
Intouch Call center, Safex Logistic, InterContinal Hotel., Share Based Company, Wunderman for
Airtel, Ansal Plaza etc.

Strengths:
• Reliable, well organized and self motivated
• Excellent analytical and creating problem solving skills
• Strong customer service orientation
• Open to Learning
• A Team Worker with Proven Leadership qualities
• Very well team coordination

Personal Information:

Passport No
Passport valid till
Date of Birth
Nationality Indian.
Permanent Address
Project #9 Implementation for Bausch Lomb (Business intelligence Repository)
Client Bausch Lomb, Gurgoan
Description This project is based on Contacts Lens Company. In these projects there are many
Distributors in different regions. This project is based on Distributors, Dealers and
their sales.
In this, we have done different type of analytics for hidden patterns, Data Mining,
analysis as Distributors wise segmentation, Dealer wise segmentation, product wise
segmentation, what is the percentage of growth revenue comes from each
distributors and which product is better and how many distributors purchase to all
products and not also by Venn Diagram etc
Designation Team Leader (Technical Consultants)
Role Research, Analysis. Project Plan, Project Lead, KPI for analysis, Business Flow
Tools SAS, MS Visio, Oracle and Access, Excel etc
Team Size 4

Project #10 Implementation for MakeMyTrip.com (Business intelligence Repository)

Client MakeMyTrip.com, New Delhi
Description This project is based on Travel as Airlines, Hotels and Package for India and US
Sources, in this there are different types of sources, which having different database
as Oracle, SQL Server, ERP, MS-Access, Excel sheet and Flat files also, so we have
created a repository into SQL Server and extract the data from all these sources into
this repository then using Transformation and using ETL tool, load the Build data
into Front end (Analyze-this), then creating Key Performance Indicators. In this
project, we have done different type of analytics for hidden patterns, Data Mining,
analysis as how many customers purchase as Flight, Hotel and Package, how many
purchase as Flight, Hotel but not in Package by Venn Diagram, City wise
segmentation, how many tickets purchases, how much revenue earns, repeating
customers rate, how many passenger travel from where to where etc. CEO, Manager
etc can take the decisions on the run time basis.
Designation Team Leader (Technical Consultants)
Role Research, Analysis. Project Plan, Project Lead, SRS, Requirement Analysis, Functional
Testing, Business Flow, Design and Development for repository, KPI for analysis
Tools SAS, SQL Server, Oracle, MS-Access and Excel
Team Size 4

Others Project
• On regular basis, I got some adhoc requests from clients for Data Validations e.g. Why Pax
decreases Jan07 and Jan08 in Arabesk for any carrier.
• I have worked on ERP as FIDELIO and BAAN. Also I have done projects for GTC Call Center,
Intouch Call center, Safex Logistic, InterContinal Hotel., Share Based Company, Wunderman for
Airtel, Ansal Plaza etc.

Strengths:
• Reliable, well organized and self motivated
• Excellent analytical and creating problem solving skills
• Strong customer service orientation
• Open to Learning
• A Team Worker with Proven Leadership qualities
• Very well team coordination

Personal Information:

Passport No
Passport valid till
Date of Birth
Nationality Indian.
Permanent Address

Nitin Khanna